Canada Safeway Limited Employees Savings & Credit Union Limited 2014 Annual Report History Incorporated in “1952”, approximately the same time the other Safeway Credit Union’s formed in the western Canadian provinces. We are proud to be the last remaining Safeway Credit Union in Canada and this year we are celebrating 62 years of service to our memberowners. Vision Statement To be the Financial Institution of choice for Canada Safeway Limited’s current and retired employees and their immediate family members. Mission Statement We are here for our member-owners through all stages of their lives and will provide exceptional service beyond their expectations. Our Values Member Service Integrity Fairness Team Work Respect ONCE A MEMBER ALWAYS A MEMBER Agenda – 62nd Annual General Meeting Canada Safeway Limited Employees Savings & Credit Union Limited FEBRUARY 10, 2015 1. Registration of Members 2. Establishment of a Quorum 3. Introduction & Approval of Guests 4. Appointment of Scrutineers 5. Adoption of the Minutes of the Last Meeting 6. Report of the Board of Directors 7. Report of the General Manager 8. Financial Statement Presentation & Auditor’s Report 9. Report of the Credit Committee 10. Report of the Audit and Finance Committee (ALCO) 11. New Business (a) Election of Credit Union Officers (b) Question Period 12.Adjournment Board of Directors Report 2014 On behalf of your Board of Directors, Management and Staff of your Credit Union, welcome to the 62nd Annual General Meeting. The financial industry continues to operate in a low interest rate environment. The prime rate has not changed in four years. This is very beneficial to those who wish to borrow, but not great for the investment side. It also limits profit margins that financial institutions such as ours are able to make. That said, while the profit garnered by the Safeway Credit Union from business activities during this past year was reduced compared to previous years, the Safeway Credit Union remains financially sound. Our capital and liquidity positions continue to remain strong, above the requirements of the Credit Union Deposit Guarantee Corporation, our regulator. This past year we upgraded our banking system. This included some state of the art technology for our back-up systems. We had the back-up systems independently audited and tested with some great results. We also completed a risk assessment of our entire banking and internal IT processes, which included all of our back up procedures. To date, we have not had a conversation with the Sobeys executive but have had ongoing discussions with Sobeys - Safeway operations executive. They have allowed us to continue to market the Safeway Stores. We will be pursuing conversations with Sobeys executive in the coming year, after their full conversion and year end has taken place after May of 2015. This should give us a clearer picture as to what strategies we can put into place for moving forward as a credit union. The commitment of our members to our credit union and the dedicated work of our staff is a testament of who we are, what we do and how well we do it. As we move forward into 2015, the Board of Directors and Safeway Credit Union Staff will continue to search out opportunities to improve our financial standing, improve our efficiency and most importantly, remain committed to providing each of you, the customer service you expect and deserve. Thank you for your continued patronage. Respectfully submitted by the BOARD OF DIRECTORS Barrie Schimpf, President Ken Stewart, Vice President Marla Clermont, 2nd Vice President Colby Cavanagh, Director Sandra Dobrowolski, Director Shawn Eltom, Director Rob Toews, Director –Chairperson, Audit & Finance (ALCO) Committee Page 2 General Manager’s Report 2014 It is my privilege to welcome you to the 62nd Annual General Meeting. 2014 was not without its challenges. Our bottom line continues to be affected by external pressures, such as the interest rates continuing at all-time lows, and other economic factors. Even in this unstable environment, we were able to grow our assets by 1.65%. Our capital position remains strong at 15.90% of risk-rated assets, and our liquidity is above the requirements of the Credit Union Act. Our operating expenses continue to improve with the steady lowering of our costs over the last 5 years. Overall, we had some positive results in 2014. We were able to visit 32 Safeway store locations in Calgary, and 16 store and plant locations outside the Calgary area, in this past year. Feedback from the employees was positive, and we achieved a net growth in our membership of 1.25%. Most of you are aware that we implemented a Travel Notification for member cards this past year. Don’t forget to notify us of your travel plans at least one week prior to ensure you have access to your money and are able to use your MEMBER CARD® debit card while you are away. When you call, please let us know the countries/US states you are traveling to, and the dates you will be away, and we will take care of the rest. We have been able to eliminate debit card fraud since putting this program into place. We are committed to making any necessary changes to support the transition to the Safeway/Sobey’s environment so that we can continue to grow our Credit Union. I would like to take this opportunity to thank my staff, who were instrumental in helping to continue to provide the value-added service you, as members, are accustomed to. I would also like to thank the Board of Directors for their insight and support over the last year. These dedicated individuals spend much of their personal time ensuring our Credit Union is meeting the needs of its members. Respectfully, Cliff Roberts General Manager Page 3 Credit Committee Report 2014 The Credit Committee would like to welcome fellow members and guests to the 2014 Annual General Meeting and is pleased to report on the activity in the Loan Department. The Board of Safeway Credit Union is assigned lending limits by the Credit Union Deposit Guarantee Corporation. In turn, the Board delegates responsibility for the credit granting to the Credit Committee. The Credit Committee is responsible for ensuring that loans are made in keeping with the lending policies and procedures of the Credit Union. Loans in excess of the lending limits are forwarded to the Credit Union Deposit Guarantee Corporation for approval. During the year, the Credit Committee approved 1604 loans totaling $10,974,488.67, consisting of personal loans, line of credits and mortgage loans. In addition, the overdraft protection balance year ending October 31, 2014 was $476,999.52 for total loans granted of $11,451,488.19. Our delinquency at year end was 0%, and our write offs were targeted for less than .50% of our loan portfolio. We achieved the lowest write-offs in the history of our Credit Union of .21% of our loan portfolio or $28,038.46 (after recoveries). This report is respectfully submitted on behalf of your Credit Committee with appreciation for your continued support. Credit Committee Members: Cathy Bowes – Chairperson Cindy Purvis Anke Rotzal Page 4 Audit & Finance Committee Report 2014 The Audit & Finance Committee (ALCO) held quarterly meetings and reported to the Board after each meeting. The Committee reviewed the scope of the external audit with Curtis Friesen, CA of Hawkings Epp Dumont LLP, Chartered Accountants, prior to our audit. All financial reports were reviewed by the Committee during the year. The financial statements as at and for the year ended October 31, 2014, were reviewed by the Committee and Hawkings Epp Dumont LLP, Chartered Accountants. We can assure our members at this time that your affairs in this Credit Union are in good standing. Repectfully submitted on behalf of: Rob Toews - Chairperson Ken Stewart Marla Clermont Page 5 CANADA SAFEWAY LIMITED EMPLOYEES’ SAVINGS AND CREDIT UNION LIMITED CALGARY, ALBERTA SUMMARIZED FINANCIAL STATEMENTS FOR THE YEAR ENDED OCTOBER 31, 2014 Page 6 Page 7 MANAGEMENT'S RESPONSIBILITY FOR FINANCIAL REPORTING To the Members of Canada Safeway Limited Employees' Savings and Credit Union Limited Management has the responsibility for preparing the accompanying financial statements and ensuring that all information in the Annual Report is consistent with these statements. This responsibility includes selecting appropriate accounting principles and making objective judgments and estimates in accordance with International Financial Reporting Standards and the requirements of the Credit Union Act. In discharging its responsibility for the integrity and fairness of the financial statements, as well as for the accounting systems from which they are derived, management maintains the necessary systems of internal controls designed to provide assurance that transactions are authorized, assets are safeguarded and proper records are maintained. The ultimate responsibility to members for the financial statements lies with the Board of Directors. The Board appoints an Audit Committee to review the financial statements with management in detail and to report to the Board prior to its approval to publish the financial statements. The Board appoints external auditors to audit the financial statements and to meet with both the Audit Committee and management to review their findings. The external auditors' report directly to the members. The external auditors' have full and free access to the Audit Committee to discuss their audit, as well as their findings concerning the integrity of the Credit Union's financial reporting and the adequacy of its systems of internal controls. Calgary, Alberta December 11, 2014 Cliff Roberts General Manager Page 8 CANADA SAFEWAY LIMITED EMPLOYEES' SAVINGS AND CREDIT UNION LIMITED STATEMENT OF FINANCIAL POSITION AS AT OCTOBER 31, 2014 2014 2013 ASSETS Cash and cash equivalents Investments (Note 5) Income taxes receivable Members' loans receivable (Note 7) Deferred income taxes (Note 10) Property and equipment (Note 8) Intangible assets (Note 9) $ 921,191 $ 1,127,819 11,769,061 11,769,481 6,055 34,426,439 33,519,405 5,638 5,638 28,364 1,201 35,507 - $ 47,192,255 $ 46,423,544 LIABILITIES Accounts payable and accrued liabilities Income taxes payable Members' deposits (Note 11) $ 55,662 $ 64,385 3,792 44,021,584 43,289,231 44,077,246 43,357,408 139,146 2,975,863 139,245 2,926,891 3,115,009 3,066,136 MEMBERS' EQUITY Members' shares (Note 12) Retained earnings $ 47,192,255 $ 46,423,544 ON BEHALF OF THE BOARD: Director Director Page 9 CANADA SAFEWAY LIMITED EMPLOYEES' SAVINGS AND CREDIT UNION LIMITED STATEMENT OF NET INCOME AND COMPREHENSIVE INCOME FOR THE YEAR ENDED OCTOBER 31, 2014 2014 2013 1,438,526 $ 162,304 1,500,833 210,981 1,600,830 1,711,814 570,238 601,033 1,030,592 1,110,781 PROVISION FOR LOAN IMPAIRMENT (NOTE 7) 50,000 40,000 NET INTEREST INCOME AFTER PROVISION FOR LOAN IMPAIRMENT 980,592 1,070,781 SERVICE CHARGES AND OTHER INCOME LOAN RECOVERIES 261,823 44,745 279,928 11,419 NET INTEREST AND OTHER INCOME 1,287,160 1,362,128 OPERATING EXPENSES (SCHEDULE 1) 1,237,532 1,240,774 49,628 121,354 656 16,793 48,972 $ 104,561 INTEREST INCOME Interest from member loans Investment income $ INTEREST EXPENSE Interest on member deposits NET INTEREST INCOME BEFORE PROVISION FOR LOAN IMPAIRMENT INCOME BEFORE INCOME TAXES INCOME TAXES (NOTE 10) Current NET INCOME AND COMPREHENSIVE INCOME Page 10 $ CANADA SAFEWAY LIMITED EMPLOYEES' SAVINGS AND CREDIT UNION LIMITED STATEMENT OF CHANGES IN MEMBERS' EQUITY FOR THE YEAR ENDED OCTOBER 31, 2014 Members' Shares BALANCE, OCTOBER 31, 2013 $ Net income and comprehensive income Issuance of member shares Redemption of member shares BALANCE, OCTOBER 31, 2014 $ Retained Earnings 139,245 $ 2,926,891 $ 209 (308) 48,972 - 139,146 $ 2,975,863 $ Total 3,066,136 48,972 209 (308) 3,115,009 Page 11 CANADA SAFEWAY LIMITED EMPLOYEES' SAVINGS AND CREDIT UNION LIMITED SCHEDULE OF OPERATING EXPENSES FOR THE YEAR ENDED OCTOBER 31, 2014 Personnel $ Occupancy Rent Janitorial Depreciation Security Deposit guarantee assessment Bonding Security Depreciation Organization Credit Union Central dues Annual general meeting General Computer, cash and service charges Professional fees Marketing, advertising and education Courier and postage Stationery and supplies Loan associated expenses Telephone Depreciation Insurance Travel Business taxes and licenses Miscellaneous Equipment repairs and maintenance Amortization of intangible assets $ Page 12 2014 2013 622,211 $ 605,659 141,365 5,062 - 135,552 5,080 7,014 146,427 147,646 60,700 10,131 7,192 - 59,000 9,102 6,492 1,804 78,023 76,398 23,732 3,581 23,115 5,557 27,313 28,672 228,241 28,600 26,959 16,936 15,219 12,423 7,948 5,880 5,609 4,962 4,102 3,262 2,193 1,224 264,997 28,210 17,207 14,128 12,916 7,339 6,759 6,606 5,847 3,761 4,570 5,937 4,122 - 363,558 382,399 1,237,532 $ 1,240,774 Officers & Staff Board of Directors Barrie Schimpf, President Ken Stewart, Vice-President Marla Clermont, 2nd Vice President Shawn Eltom, Director Colby Cavanagh, Director Sandra Dobrowolski, Director Rob Toews, Director Audit & Finance Committee (ALCO) Credit Committee Rob Toews - Chair Cathy Bowes - Chair Ken StewartCindy Purvis Marla ClermontAnke Rotzal Staff Cliff Roberts, General Manager Parin Ladha, Assistant Manager Cindy Purvis, Administrative Assistant Colette Weber, Office Supervisor Wendy Mertick, Front End Supervisor Lisa Ingham, Teller Arlie Mahood, Teller Loan Department Cathy Bowes, Manager, Lending Services Anke Rotzal – Loan Officer Canada Safeway Limited Employees Savings and Credit Union 1822 – 10th Avenue S.W. Calgary, Alberta T3C 0J8 Telephone: 403.261.5681 Fax: 403.261.5748 Toll free (AB & BC): 877.723.2653 Office hours: Monday to Friday from 8:00am to 4:30pm info@safewaycucalgary.com | www.safewaycucalgary.com