Lessons Learned by Colgate-Palmolive with Enterprise

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[
Lessons Learned by Colgate-Palmolive with
Enterprise Workspaces 1.x for SAP
NetWeaver Portal
Steve Renard, Colgate-Palmolive
[ Learning Points
 Enterprise Workspaces
 Add-on to the NetWeaver Portal
 Allows users and business units to create personal &
shared portal pages using assets from a Module Gallery
 Provides real-time, controlled page & role content
management without lengthy change control process
 The key to a successful EW implementation is content
 Out-of-the-box modules from SAP
 Quick & easy modules from web applications
 Custom configurable module for RSS feeds
 Colgate-Palmolive is using new features in EW 1.1 to
leverage our vast & dynamic NetWeaver KM repository
Real Experience. Real Advantage.
2
[ Agenda







Colgate-Palmolive Company Overview
Co-Innovation between SAP and Colgate
Colgate Enterprise Workspaces – Current
Colgate Enterprise Workspaces – Vision
Return on Investment
Best Practices
Key Learnings
Real Experience. Real Advantage.
3
[ Colgate-Palmolive Company
 Consumer products company
 Founded in 1806
 Broad global balance
Real Experience. Real Advantage.
4
[ Colgate-Palmolive Company
$15.5 + Billion in Sales
Products Sold in 200
Countries & Territories
39,200 Colgate People
5
Real Experience. Real Advantage.
5
[ Business Categories
Oral Care
•
•
•
•
•
•
Toothpastes
Toothbrushes
Kid’s Products
Whitening Products
Over the Counter
From the Dentist
Real Experience. Real Advantage.
Personal Care
• Antiperspirant &
Deodorant
• Bar Soap
• Body Wash
• Liquid Hand Soap
• Men’s Toiletries
Home Care
•
•
•
•
Dishwashing
Fabric Conditioner
Household Cleaners
Institutional Products
Pet Care
• Science Diet
• Prescription Diet
6
[ Colgate’s End-to-End SAP Strategy
Real Experience. Real Advantage.
7
[ Agenda







Colgate-Palmolive Company Overview
Co-Innovation between SAP and Colgate
Colgate Enterprise Workspaces – Current
Colgate Enterprise Workspaces – Vision
Return on Investment
Best Practices
Key Learnings
Real Experience. Real Advantage.
8
[ Co-Innovation between SAP and Colgate
Q4/2009
Q1-Q2/2010
Q2/2010
Q3/2010
Q4/2010
First saw
Valero solution
at SAP Labs,
Israel
Met with SAP
during each of the 6
sprints for
Enterprise
Workspaces 1.0
Customer
Validation of
Installation
Process &
Documentation
Ramp-up of
EW 1.0
Go-Live of
Enterprise
Workspaces 1.0
at Colgate
Real Experience. Real Advantage.
9
[ Agenda







Colgate-Palmolive Company Overview
Co-Innovation between SAP and Colgate
Colgate Enterprise Workspaces – Current
Colgate Enterprise Workspaces – Vision
Return on Investment
Best Practices
Key Learnings
Real Experience. Real Advantage.
10
[ Colgate Enterprise Workspaces – Current
Real Experience. Real Advantage.
11
[ Colgate Enterprise Workspaces – Current





Out-of-the-box Modules from SAP
An SAP GUI Launcher (using SSO) & Favorites view
An Application used for Monthly Project Time Allocation
A Security Request Application Enterprise Search
RSS Feed Reader & “canned” variants
Real Experience. Real Advantage.
12
[ Colgate Enterprise Workspaces – Current
Real Experience. Real Advantage.
13
[ Colgate Enterprise Workspaces – Current
Real Experience. Real Advantage.
14
[ Agenda







Colgate-Palmolive Company Overview
Co-Innovation between SAP and Colgate
Colgate Enterprise Workspaces – Current
Colgate Enterprise Workspaces – Vision
Return on Investment
Best Practices
Key Learnings
Real Experience. Real Advantage.
15
[ Colgate Enterprise Workspaces – Vision
Real Experience. Real Advantage.
16
[ Colgate Enterprise Workspaces – Vision
Real Experience. Real Advantage.
17
[ Colgate Enterprise Workspaces – Vision
Real Experience. Real Advantage.
18
[ Colgate Enterprise Workspaces – Vision
Real Experience. Real Advantage.
19
[ Agenda







Colgate-Palmolive Company Overview
Co-Innovation between SAP and Colgate
Colgate Enterprise Workspaces – Current
Colgate Enterprise Workspaces – Vision
Return on Investment
Best Practices
Key Learnings
Real Experience. Real Advantage.
20
[ Return on Investment
 For the Colgate-Palmolive NetWeaver Portal Team…
 Primary goal is to continually increase the ability of our
business units to manage rich content & access to
applications
 Empowering business units = faster content & application
access
 Enterprise Workspaces promises to be an excellent tool
for us in achieving this goal
 Frees up time & resources of technical team for new
development and implementations
Real Experience. Real Advantage.
21
[ Agenda







Colgate-Palmolive Company Overview
Co-Innovation between SAP and Colgate
Colgate Enterprise Workspaces – Current
Colgate Enterprise Workspaces – Vision
Return on Investment
Best Practices
Key Learnings
Real Experience. Real Advantage.
22
[ Best Practices
 Capitalize on opportunities to work with SAP during
Sprints, Beta programs, and Ramp-ups
 Clearly communicate your business needs to help shape
the products and future releases
Real Experience. Real Advantage.
23
[ Agenda







Colgate-Palmolive Company Overview
Co-Innovation between SAP and Colgate
Colgate Enterprise Workspaces – Current
Colgate Enterprise Workspaces – Vision
Return on Investment
Best Practices
Key Learnings
Real Experience. Real Advantage.
24
[ Key Learnings
 The key to a successful EW implementation is content
 Out-of-the-box modules from SAP
 Create quick & easy modules from web applications
 Create custom configurable modules
 Enterprise Workspaces 1.1 allows you to leverage the
NetWeaver KM repository and external content providers
 Enterprise Workspaces empowers users and business
units to manage rich content and provide access to
applications quickly and efficiently
Real Experience. Real Advantage.
25
[ Q&A
Real Experience. Real Advantage.
26
[
]
 Thank you for participating.
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For ongoing education on this area of focus, visit the
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[
Real Experience. Real Advantage.
SESSION CODE: 2213
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