ARTICLE IN PRESS Tourism Management 28 (2007) 519–529 www.elsevier.com/locate/tourman Reaearch article Selective interpretation and eclectic human heritage in Lithuania A. Craig Wight, J. John Lennon Moffat Centre for Travel and Tourism Business Development, Glasgow Caledonian University, Cowcaddens Road, Glasgow, Scotland G4 0BA, UK Received 31 October 2005; accepted 10 March 2006 Abstract This paper examines recent controversy in Lithuania surrounding 20th century wartime tragedy with particular emphasis on contrasting the commemoration of the mass extermination of the Jewish community and the suffering of Lithuanian Partisans during Soviet Occupation. Comments are made on the consequences of authorities eschewing research into these areas and the consequent implications for the modern human and tourism heritage offering that currently exists within the country. The paper postulates through analyses of two case studies that recent tragedy in Lithuania is a newly fashioned ‘taboo’ for authorities and locals. Analysis suggests that there are dichotomous representations of tragedy inherent in two of Lithuania’s high profile ‘dark’ tourist attractions. The paper builds on previous literature examining the phenomenon of ‘dark tourism’. The conclusion postulates the need for an open and transparent historical perspective on interpretation and education. These are primary considerations in promoting collective future acceptance of the country’s past. r 2006 Elsevier Ltd. All rights reserved. Keywords: Lithuania; Vilnius; Dark tourism; Vilna Gaon Jewish State Museum; KGB Museum of Genocide Victims; Selective interpretation 1. Introduction The term dark tourism was coined by Lennon and Foley (2000) to describe the attraction of visitors to tourism sites associated with recent and historic incidences of death and disaster. These sites have been classified in literature (Lennon & Foley, 2000; Smith, 1998) into ‘primary’ sites, such as holocaust camps to sites of celebrity deaths, and ‘secondary sites’ sites commemorating tragedy and death. It is the second category, (specifically museums associated with tragedy and death in the Lithuanian context) that will be examined in this paper. Some authors who have broached the subject of dark tourism have explored the reticence of destinations and cultural groups to confront ‘dissonant’ or inharmonious heritage (see for example, Dwork & Van Pelt, 1997; Tunbridge & Ashworth, 1996). Hypotheses have been put forward on the authenticity of the past and the visitor experience at ‘dark’ heritage sites. Debate continues on the management and manipulation of cultural landscapes to Corresponding author. Tel.: +44 141 331 8400; fax: +44 141 331 8411. E-mail address: cwi2@gcal.ac.uk (A. Craig Wight). 0261-5177/$ - see front matter r 2006 Elsevier Ltd. All rights reserved. doi:10.1016/j.tourman.2006.03.006 accommodate tourism activity, with reference to sites presenting death, war and tragedy inter alia to the visiting public (for example, Beech, 2000; Wight & Lennon, 2004). Such contention has lead to deliberation over issues such as the management of ‘dark’ sites, interpretation of these sites and the motivation of the visiting public (Lennon & Foley, 2000; Smith, 1998; Strange & Kempa, 2003). The context has widened to include academic enquiry into visitation to sites associated with the ‘dark’ side of human nature including prisons (Strange & Kempa, 2003) and labour camps associated with World War II. The notion is not an entirely western one, indeed some research has been conducted into dark heritage in non-western countries, for example Vietnam and Cambodia (Henderson, 2000), Japan (Siegenthaler, 2002), Africa and the US (Shackley, 2001; Strange & Kempa, 2003). This paper extends the academic coverage of the phenomenon in the Lithuanian context and it confirms Lithuania as a destination with a dark heritage of invasion, genocide and repression. It is the representation of this dark past that forms the basis for examining two museums with varying approaches to the representation of tragedy. The case studies in this paper seek to present issues such as ARTICLE IN PRESS 520 A. Craig Wight, J. John Lennon / Tourism Management 28 (2007) 519–529 management dilemmas, visitor interpretation, authenticity and informational accuracy. The issue of ‘selective’ interpretation is examined in the context of the representation of the country’s dark past in two key museums in Vilnius. 2. Background to Lithuania and Vilnius The Republic of Lithuania is located in Eastern Europe on the coast of the Baltic Sea with a population of approximately 3.5 million (Clottey & Lennon, 2003). Vilnius, the capital has a population of 542,287 (Vilnius City Municipality, 2005). The Old Town of Vilnius is the historical centre and is one of the largest in Eastern Europe. Vilnius also represents the largest administrative centre in Lithuania comprising all major political, economic, social and cultural centres Lithuania gained independence (by decree of the erstwhile German Tsar) in 1918, yet the threads of independence began to weaken by 1939 when fascist Germany annexed Klaipeda and the surrounding region (Laučka, 1986). In July 1940, the country was largely annexed by the USSR and the successive German occupation in the years to follow eradicated the majority (over 200,000 lives) of Lithuania’s Jewish population (Bousfield, 2004; Lopata, 1993). Following the devastation wreaked by World War II the nation found itself on the brink of physical annihilation. The period following the war saw Soviet domination of the nation and its economy, with independence coming in 1991 following a long and bloody period of resistance. 3. Tourism in Lithuania Prior to independence from the Russian Federation in 1991, tourism in Lithuania followed traditional patterns of centrally planned leisure activity. During this period Lithuania was part of the larger, centrally planned Soviet economy which revolved around 5-year state plans. Patterns of tourism in centrally planned economies have been well documented (Hall, 1991; Shaw, 1979). A strong emphasis was placed on spa and sanatorium based leisure which Lithuania was naturally positioned to benefit from, and subsequent resort development of spa facilities at Birstonas and Druskininkai occurred. Other planned activities included state organised group tours and excursions focussed around the capital, Vilnius, and the Baltic Sea resorts at Palanga and Klaipeda. Lithuanian hotel and sanatoria stock which were developed by the state in the period 1950–1975 and have seen deterioration and dating of facilities following independence. However, many of these facilities remain in use although levels of service, quality and maintenance are all problematic. After independence in 1991 the most significant growth has been in tourism visits to the capital, Vilnius, and this follows a development pattern for such emergent destina- tions which sees tourism development concentrated in this way (Lennon, 1996). These cities provide ideal short break destinations for leisure tourists and their government and administrative functions serve to catalyse business tourism. Consequently, like Estonia and Latvia to the north, Lithuania is progressing with capital city bias in tourism development. Meanwhile, other parts of the country are struggling to preserve identity and maintain even domestic levels of visitation. Many of the problems discussed by Jaakson (1996) in the context of Estonia in relation to overdevelopment of the capital and its heritage areas have clear parallels to Vilnius. 3.1. Tourism growth and the stabilisation of the Lithuanian economy The growth in tourism in Lithuania has followed the economic reforms undertaken since independence and the transition towards market economy. Lithuania inherited the complicated legacy of over 50 years of Central Soviet planning and in 1991, upon independence the Russian Federation introduced massive increases to the prices of energy and raw materials exported to Lithuania the result was hyper-inflation, downturns in living standards and a decline in industrial output. A programme of economic stabilisation, privatisation and free market reform helped create a supportive environment for the introduction of monetary policy and the reintroduction of the Lita which was pegged to the Euro in 2002. Privatisation has resulted in the transfer of state assets to the private sector via voucher schemes and cash sales. In addition, agricultural land is now 40–50% privately owned although significant hardship remains in this sector (Baltic Database, 2002). Tourism constitutes one of the fastest developing growth areas of the economy. There are currently over 600 firms involved in tourism contributing some 5–6% of Lithuanian GDP (Lithuanian National Tourism Statistics, 2004). The benefits of EU membership have done much to raise the profile of the Baltic States. Lithuania is likely to see major development of the capital, with slower development in the rural and coastal municipalities. This paper will examine the emergent destination of Vilnius and how this new and relatively dynamic city economy is dealing with its past. The visitor attractions of the capital underlie and reaffirm the country’s history from the magnificence of the baroque old town, to the remains of the Jewish ghetto. 4. Methodology of Museum analysis–the context of Vilnius The following sections present explanatory case studies of two museums which can be considered ‘dark attractions’. Each is concerned with providing access to collections that can be fundamentally identified as ‘dark’. Managing such sites of human atrocity can be contentious, particularly when the atrocity is recent and management decisions must be made whilst the survivors and relatives of ARTICLE IN PRESS A. Craig Wight, J. John Lennon / Tourism Management 28 (2007) 519–529 the victims are still coming to terms with the event. The Vilna Gaon Jewish State Museum is juxtaposed alongside the Genocide Museum to expose differing approaches to managing the commemoration of Lithuanian tragedy. Analyses of such approaches to managing ‘dark’ pasts have been commodiously concerned with ‘mega’ dark attractions such as Auschwitz (Beech, 2000) and The Holocaust Museum in Washington (in the context of land mark cultural museums) by Lennon and Foley (2000). Thus, the cultural and management contexts of these Lithuanian dark sites are examined to identify the extent to which public perceptions of the issues addressed in the museums are crucial considerations for managers. Explanatory case study design has been selected with cognisance of Yin’s (1994) categories of data collection (see below). Crucial to the content of the case studies is the presentation and analysis of publications available from each museum which offer opposing views and accounts of events associated with the Holocaust. Of further importance are the interviews which were conducted with senior staff from each museum which provide some comprehension of management approaches adopted in each museum. Six important types of data can be collected in order to present a robust case study. Yin (1994) classified these as 1. 2. 3. 4. 5. 6. Documents Archived records Interviews Direct observation Participant observation, and Artefacts The multi-modal approach for the two case studies presented in this paper considers the first, second, third, and sixth of these categories. As far as possible, an objective approach has been adopted with cognisance of the need to present conclusions based on factual evidence from sources including museum promotional literature, interviews with senior staff and experience from visitation. Like most research, qualitative document analysis is interpretive and can allow for instances of certain meanings and identification of emphases which can be used for demonstration. Altheide (2000, p. 291) lists six steps to follow in order to carry out systematic analysis: (1) Pursue a specific problem to be investigated. (2) Become familiar with the process and context of the information source. (3) Become familiar with examples of relevant documents, noting the format in particular. Select a unit of analysis, for example, each article. (4) List several items or categories to guide data collection and draught a protocol (data collection sheet). (5) Test the protocol by collecting data from several documents. (6) Revise the protocol and select several additional cases to further refine the protocol. 521 These steps were proximately adhered to in the case studies to follow. For example, a number of English guide books and museum publications were analysed (some revealing conspicuously contrasting accounts of the past) satisfying points 3 and 6 of Altheide’s recommendations. Additionally, to facilitate analysis and to simplify reference the authors produced summary tables which are based on interviews and documentary analyses and their emerging meta-typologies. As Zonabend (1992) points out, explanatory case studies should incorporate the views of the ‘actors’ in the case under study. These tables are based on the views of key management figures from each museum and they conclude each case study section, summarising themes and the ways in which these themes are manifest in each museum environment. The two museums, the Vilna Gaon Lithuanian State Jewish Museum and the Museum of Genocide Victims are relevant within the evolving paradigm of ‘dark’ attractions which have so far been categorised as western tourist attractions associated with, and addressing issues of war, death and disaster. The methodology selected includes textual analysis of books, photographs and illustrations and E-mail correspondence (in the case of the Vilna Gaon Lithuanian State Jewish Museum), in addition to written text in the form of publications and news letters purchased or obtained from each museum. Interviews were also conducted with senior figures from each site. The Academic Secretary of the Vilna Gaon Lithuanian State Jewish Museum agreed to an interview, as did the director of the KGB Museum of Genocide Victims. In terms of methodological limitations, language has presented as the greatest barrier to penetrating Lithuanian societal discourse surrounding the role of the two museums, and the historical events they represent. Interviews, guide books and other written and spoken records have been interrogated in English and the caveat must therefore be that there has been be no analysis of the discursive formations surrounding both museums. 5. The centrality of dark tourism and methodological concepts Academic commentary and interest in dark tourism may have its origins in the work of Tunbridge and Ashworth (1996), Dwork and Van Pelt (1997) and Lennon and Foley (2000). These authors (and subsequent contributors) have researched the reluctance of destinations and cultural groups to confront dissonant or inharmonious heritage (Wight, 2006) and they have contextualised and defined the importance of authenticity and visitor experiences at ‘dark’ heritage sites. The management and manipulation of cultural landscapes towards accommodating tourism interest has been a persistent topic in related academia. Contention has lead to debate over contemporary management issues related to the presentation of ‘dark’ sites using various interpretative techniques. ARTICLE IN PRESS 522 A. Craig Wight, J. John Lennon / Tourism Management 28 (2007) 519–529 Previous work (Wight & Lennon, 2004) has outlined the centrality of interpretation in the context of museums concerned with the commemoration of ‘dark’ history. The methodology adopted in Wight and Lennon (2004) combined questionnaire design with covert participant observation. Other methods that have been tested in academic enquiry into dark tourism have been predominantly qualitative (Wight, 2006). These have included semiotic and discourse analyses (Siegenthaler, 2002), semistructured interviews and overt observation (Lennon & Foley, 2000) and ethnography (Smith, 1998). The methods have been applied to large units of analysis (for example, in the case of Smith’s ethnography) and to individual tourism operations of ‘dark’ interest (for example, Beech, 2000). This methodology seeks to combine interviews, observation and qualitative document analysis in the case study context. These exploratory (grounded) case studies analyse management issues and widen the meta-analysis of dark tourism to include the Baltic States, a region rich in dissonant heritage. (2001, p. 1) calls for clarification and further exploration of this complex past in arguing that: This is a difficult and painful theme from what seems to be a distant past. But history is such that problems do not vanish nor disappear with time, and the need to record past events becomes even more urgent as the number of participants and witnesses decreases. Sooner or later the truth has to be faced and events must take their rightful place in the historical process. 7. Case study 1—the Vilna Gaon Lithuanian State Jewish Museum 7.1. Location and background The main branch of the Vilna Gaon State Jewish Museum (henceforth, VGM) is near the centre of Vilnius on 12 Pamenkalnio Street (presented as Fig. 1). This is the ‘Holocaust Museum’ and is situated off the main thoroughfare with limited signage (there is only one sign visible from the street). The museum houses exhibitions in four other locations: 6. Interpretation in the commemorative environment Interpretation is the primary means by which museums communicate with visitors and it is through interpretation that memory and audience engagement becomes selective and syncretic. As Ham and Krumpe (1996, p. 2) argue: Interpretation, by necessity, is tailored to a noncaptive audience—that is, an audience that freely chooses to attend or ignore communication content without fear of punishment, or forfeiture of rewardy Audiences of interpretative programmes y freely choose whether to attend and are free to decide not only how long they will pay attention to communication content but also their level of involvement with it. Interactivity and innovative exhibitory techniques are central to the entertainment experience within the museum environment and can bring the visitor closer to the ‘experience’, however spurious the authenticity of this experience may be. Interpretation in this sense is the sum and substance of commemoration and can have various impacts on audiences, often based on the political or cultural agendas of host destinations and managers. As Hollinshead (1999) argues, tourism is a means of production whereby the themes and sites viewed are cleverly constructed narratives of past events which can manipulate tourists to become involved in configurations of political power. The following exploratory case studies introduce evidence of such conflicting political and cultural agendas in the context of Vilnius, Lithuania. The management of interpretation and memorial is analysed with implications for future collective acceptance of the eclectic ‘dark’ past projected through the museum environment. Atamukas The Jewish Community Centre at Pylimo Street comprising various exposition halls. The Paneriai Holocaust Memorial which opened in 1960 to commemorate victims of mass killings during the Second World War. It is located on the actual site of the killings. The Tolerance Centre at Naugarduko Street. The Jacques Lipchitz Gallery in Druskininkai. The Jewish Museum, as an institution caring for Jewish culture and traditions has featured significantly in 20th century Lithuanian heritage. The first Jewish Museum was founded in 1913 (Vilna Gaon State Jewish Museum (VGM), 2005), and was the result of the efforts of the Society of Lovers of Jewish Antiquity. These activities Fig. 1. The Holocaust Museum exhibition, or ‘Green House’. ARTICLE IN PRESS A. Craig Wight, J. John Lennon / Tourism Management 28 (2007) 519–529 along with the development of the museum were abruptly halted by the outbreak of the First World War in 1914. The Jewish Museum was re-established in 1920 and on the eve of the Second World War the museum housed over 3000 objects and some 6000 books as well as numerous artefacts, letters, memoirs, photographs and newspaper issues (VGM, 2005). When Lithuania was annexed by the Soviet Union in 1940, the VGM was put under the control of the Peoples Commissariat (Ministry) of Education and lost its independent status before being handed over to Soviet Lithuania’s Academy of Science (VGM, 2005). A great number of Jewish institutions were liquidated around this time and Jewish communities, along with the Hebrew language ceased to exist with staff and leaders from many Jewish institutions being either arrested, or dismissed (VGM, 2005). 7.2. The Holocaust exhibition The Holocaust Museum (or ‘Green House’) introduces visitors to Jewish history and houses a collection of documents containing details of the Holocaust in Lithuania, amongst these are documents from commanders in the ‘Einsatzgruppen’ reporting on the results of their activities. As well as documentation, the museum holds permanent exhibitions on the Holocaust, long forgotten posters of the Ghetto Theatre, numerous models and photographs of the Great Synagogue, Purim dolls and other historical memorabilia (VGM, 2005). There is also a section of the museum honouring ethnic Lithuanians who rescued and hid Jews from their German captors during the time of the Holocaust. Some members of staff in this building are either first or second generation survivors of the Nazi Holocaust, or are directly descended from survivors. Their collective research has resulted in numerous publications, including a listing of Vilnius Ghetto prisoners, a guide to the Jewish community in Vilnius restorations of historical memory and the assembling of a Judaic library. The museum is featured on the Jewish Art Network, an international Internet art gallery which assists the VGM in terms of heightened coverage of their robust collection of Jewish art work (VGM, 2005). 7.3. Visitation The VGM (at the time of writing) has begun to collect data on visitors, and reportage of this data is published in the museum’s periodical news letter. An Excerpt from the December 2004 edition is shown in Fig. 2. These figures are based on the results of data collection undertaken by staff at the three branches of the museum: The Holocaust Museum, the exhibitions at the Pylimo Street address and the Ponar branch comprising Paneriai Memorial. Visitors to the Tolerance Centre are not included since this was closed during most of 2003 523 Fig. 2. Visitors categorised by origin (source: VGM, 2004). (VGM, 2004). Total visitor figures for 2003 based on data collection at the three main sites total 12,500 from some 44 different countries. The museum estimates (VGM, 2004) that they are commonly visited by historians, politicians, public figures, students and Lithuanian school pupils and many who seek information on genealogy or specific, personal information. A clear peak season is identifiable as late July through August with visitation dipping significantly during the months of December and January. Various Lithuanian schools, colleges and other social institutions who had been invited to the museum to learn about the Holocaust and contemporary Jewish culture had replied declining such invitations. It is over-speculative to form any conclusion on the basis of these observations, yet it is worthy of consideration given the superficial level of visitation by ethnic Lithuanians to the museum. Other factors to consider are the lack of signage, the lack of marketing campaigns and the elusiveness of the museum’s branches (there are in fact five, yet these are not consistently advertised in tourist informational sources). 7.4. Interpretation and the presentation of tragedy The museum has existed (in its present state and location) for 14 years and exhibitions and artefacts are reflective of stagnant and dated techniques. Narrative is predominantly in Lithuanian with limited English translation. Signage and artefacts are preserved in casing or behind protective covers and there is no use of interactive technology. One of the primary targets for upgrading is the ‘Catastrophe’ (Holocaust) Exhibition yet this work is progressing slowly due to a lack of funding (VGM, 2003). The majority of the exhibits within the Holocaust Museum are photos, documents, art and sculpture which combine to: yreveal the terror of the Holocaust, life in the Ghettos and (to reflect upon) armed and spiritual Jewish resistance in Lithuania (VGM, 2004). ARTICLE IN PRESS A. Craig Wight, J. John Lennon / Tourism Management 28 (2007) 519–529 524 Some improvements to the interpretation of the former Jewish Ghetto in Vilnius have been developed in 2005 including narrative and signage surrounding key buildings and historical landmarks in the area. The museum’s academic secretary asserts that the aim of the museum is to develop historical consciousness of Lithuanian society, distorted under Soviet Rule. As an excerpt from a VGM promotional leaflet notes: The absence of knowledge about history, culture and annihilation of Lithuania’s once largest minority, the Jewish people, has resulted in misleading stereotypes (VGM, 2004). Through the analysis of museum literature and interviews with the Academic Secretariat, it can be concluded that the museum management perceive their role as the primary centre of historical expertise on Jewish life and its revival in Lithuania. They also attach value to education, access to collections and organising awareness activities based on Jewish life in Lithuania. 7.5. Summary Table 1 provides a summary of interpretation through the representation of various themes which the museum tackles. The themes presented were identified by the academic secretary as key elements that the museum Table 1 Representation of themes by the Vilna Gaon Lithuanian State Jewish Museum Theme Representation Holocaust/human suffering Permanent exhibitions of Artefacts including bones of victims Photographs (including themes, such as children and the Holocaust) Documentation (of Nazis and of Jewish victims) Paneriai Memorial (the site of mass executions of Jews on the outskirts of Vilnius A celebration of Jewish culture and heritage Travelling exhibitions Artwork, including the Jewish Art Network Internet galleries Conferences Education for schools/other institutions and the wider public Jewish culture and the future Publications Seminars Education ‘Living History’ Walking tours Paneriai Memorial Artwork tackles as an institution. The representation of these themes is grounded in observations made during visitation. The interpretation within the museum assumes a knowledge of the crimes committed against Lithuanian Jews in the vicinity and outskirts of Vilnius, and the chronological sequence in which they took place. However the balance of interpretation is clearly different to that found in the KGB museum as noted in the second case study. The Holocaust is presented as a Jewish tragedy as opposed to a Lithuanian one and much of the interpretation points to Lithuanian Nazi collaborators including policemen, doctors and other professionals. It is this ‘real’ interpretive setting that the manager believes may repel indigenous Lithuanian visitors, who may prefer to avoid any level of engagement with the issues presented. The most interesting observation from Fig. 2 (visitation) is that Lithuanian ethnic visitors to the museum are less represented than visitors from other European countries. It has been argued and reviewed earlier in this paper (Puisyte, 1997) that collaboration between German Nazis and ethnic Lithuanians during the war occurred frequently, yet politicians, and other authoritative stakeholders are only now beginning to broach this subject with trepidation. The museum representative interviewed during this study suggested that there may be some sense of collective guilt and apathy amongst locals surrounding engagement with the umbrageous issue of the Holocaust. Indeed, at one stage in the interview it was commented that local people who had spoken on the subject of (non) visitation had intimated that they felt it may be ‘inappropriate’ to visit such a museum. 8. Case study 2—the Museum of Genocide Victims (KGB) 8.1. Location and background The building is positioned on the outskirts of the Old Town of Vilnius overlooking the former Lukiskiu Aikste, or ‘Lenin Square’. A statue of Lenin once stood in the centre of this square pointing towards the museum, its main purpose being to serve as a palpable warning of the fate that awaited those who opposed the Soviet regime. The statue was ceremoniously removed in 1991 after a failed coup which precipitated the final break up of the Soviet Union and can now be found in Grutas Park (Bousfield, 2004). The square on which the Museum of Genocide Victims (henceforth MGV) is situated has played a long and infamous role in the history of Vilnius and is a particularly relevant location for a museum themed on Soviet occupation. After the 1863–64 local uprising against the Russians, a number of rebels were publicly hanged in the square and it was later the site of a number of atrocities committed by Soviets on Lithuanian nationals. The MGV building was initially built to serve as the city court house (Bousfield, 2004) and during the first Soviet occupation of Lithuania in 1940 it was taken over by the ARTICLE IN PRESS A. Craig Wight, J. John Lennon / Tourism Management 28 (2007) 519–529 8.2. Visitation Statistics on visitors were not available at the time of visitation, however subsequent E-mail correspondence with a senior specialist of the museum provided some basic figures. These are presented as Figs. 3 and 4 which outline visitation statistics and visitor profiles from 2003 and 2004, respectively. In 2003 the museum received 12,248 visitors and of these 5787 (47%) were part of a group. Of the groups, 2940 (or 50%) were schoolchildren representing half of all group visitors. The year 2004 saw an increase of 12% with visitor numbers totalling 13,864. Of these, 42% were part of an organised group, and 41% of group visits were schoolchildren touring as part of a group. In 2004 staff conducted 351 tours of the museum, and of these tours, 169 were for schoolchildren. Visitation to the Museum of Genocide Victims 2003 53 Percentage 52 51 Visits made as part of a group Visits made alone Visits made as part of a group 50 49 48 Visits made alone 47 46 Visitor type Fig. 3. Visitation to the Museum of Genocide Victims in 2003 broken down into group and individual visits. Visitation to the Museum of Genocide Victims 2004 70 Visits made as part of a group Visits made alone 60 Percentage NKVD (the former name for the KGB). The following year the building became a Gestapo headquarters during the German occupation and more recently (from 1944) it played host to incarcerated political prisoners who were held and subjected to various physical and psychological torture techniques in the basement (Bousfield, 2004). The building remained as a KGB headquarters until 1991 (shortly after independence). The MGV as it exists now was established by order of the Minister of Culture and Education and the President of the Union of Political and Deportees in October 1992. Later, in 1997, the museum was renovated and in March of the same year the Government handed all rights to the museum over to the Genocide and Resistance Research Centre of Lithuania with whom ownership has remained ever since. The museum houses a collection of artefacts, documents and photographs themed on repression against Lithuanians by the occupying Soviet regime between 1940 and 1990 (MGV, 2004). Material on display is related to anti-Soviet and anti-Nazi resistance, information on partisans struggling for freedom and victims of what the museum refers to as genocide. 525 50 Visits made as part of a group Visits made alone 40 30 20 10 0 Visitor Type Fig. 4. Visitation to the Museum of Genocide Victims in 2004 broken down into group and individual visits. 8.3. The main exhibition One of the most notable features of the MGV is the exterior brickwork of the building upon which are etched the names of various victims of KGB interrogation and murder. However, this feature does not overshadow the strikingly controversial selection of provocative and macabre exhibits to be found within the building. Interpretation in the museum takes the form of raw and stark photographs (many of slain partisans), prison cells (apparently untouched since the last KGB officers evacuated the building) clothing and technology, documents and audio commentary in the form of cassette-guided tours. Lennon and Foley (2000) commented on the issues of authenticity in examining touristic re-enactments of the last car journey of President John F. Kennedy and exhibits on show (in and around the sixth floor of the Dallas Book Depository) related to his death. The authors noted the inability of the visitor to be certain that the objects, documents and other artefacts on display were authentic. The same can be said for the MGV, however, during visitation the authors of this paper were permitted to view a developing exhibition on the second floor of the building (now open) which the museum Director insisted had not been altered since the KGB left the building in 1992. Interpretation in this respect is stark and uncomplicated and there is some use of basic contemporary exhibitory techniques, such as audio-visual equipment. The exhibition comprised basement cells and a further section presenting exhibits of the dark history of Lithuania between 1940 and 1941, the history of armed resistance between 1944 and 1953 and acts of repression carried out by Soviets. E-mail correspondence from the museum advises that a third section of the museum will be opened to the public in late 2005. This will present themes of prisons and deportation and KG activity between 1954 and 1991. The prison remains largely preserved in its pre-1991 state and visitors can expect to see the rooms of the duty officer, the search and finger printing rooms, a padded cell where prisoners were tortured, solitary confinement cells ARTICLE IN PRESS 526 A. Craig Wight, J. John Lennon / Tourism Management 28 (2007) 519–529 and some 19 detention cells. Temporary thematic exhibitions operate in some cells (MGV, 2003) such as ‘The Armed Resistance’. Over 220,000 volumes of documents were discovered in the building relating to KGB activity (MGV, 2003) and these have been placed in the Special Archives of Lithuania (LYA). The retelling of events through such interpretation is commented on in Lennon and Foley (2000, p.78) with reference to the commemoration of the death of President Kennedy in the USA. The authors comment (of interpretation found across three commemorative ‘Kennedy’ sites) that: In projecting visitors into the past, reality has been replaced with omnipresent simulation y thus the real is confined in pure repetition. Such is the case with the MGV tour that directs and coerces the visitor towards a conclusion that is based on a sanitised section of history that is part of a more complex series of events. 8.4. Interpretation and the presentation of tragedy The cassette-narrated tour of the museum offers commentary on the basement (prison cell) section of the museum. Each cell presents a different exhibitory theme including the detention cell which was where arrested prisoners were initially placed before interrogation began. Most of the cells still contain the original pre-1991 beds and furniture, and some still display graffiti etched onto the walls by prisoners. Another cell is filled with shredded documentation of interrogation and intelligence which the KGB did not wish to share with the public and consequently destroyed prior to their evacuation in 1991. The museum curator claims that this shredded documentation is authentic and that it is on display in order to represent the KGB’s recording and subsequent censorship of the sheer scale and volume of crimes committed against prisoners. Various equipment and technology is on display such as an old typewriter and communications radio transmitter used by duty officers. Other cells display texts and photographs of famous prisoners who passed through (or died in) the museum. These include the Catholic Bishop Borisevicius, shot in the basement in 1946; and partisan leaders Jonas Zemaitis and Adolfas Ramanauskas who survived for years in the forests of Soviet Lithuania before their capture and execution by the KGB in the mid-1950s (Bousfield, 2004). A recent British Broadcasting Corporation (BBC) report contained an interview with former prisoner Juozas Aleksiejunas who was tortured with sleep deprivation by the KGB just before the end of World War II in the building as it existed then (Lane & Wheeler, 2004). One cell in the museum remains closed as it still contains human remains which are pending removal. The basement is presented as the last display in the tour and is where condemned prisoners were taken to be shot. Indeed, the entire tour is presented as a slow crescendo of horror, with interest and audience stimulation increasing in direct proportion to the length of the audiotour. 8.5. Role of the museum The MGV is a relatively young museum funded by the Resistance Research Centre of Lithuania. The museum marked its 10th anniversary in 2002 and has become an established tourist attraction in Vilnius (MGV, 2003). There is no newsletter or similar periodical available from the museum but a promotional leaflet declares: One of the museum’s objectives is to show the crimes of the Soviet Regime and to immortalise the freedom fighters and the victims of the Soviet Genocide (MGV, 2003). Perhaps the most important role of the museum is to maintain and extend access to the KGB basement prison which was constructed in 1940 and remains in an excellent state of repair. In 1999 several architects and museum staff drew up plans for an exhibition space in the building. Interpretation is conveyed through authenticity and preservation of artefacts and rooms. An important on-going activity for the curators is to restore other parts of the building, including the interrogation room and some of the rooms where telephone calls were intercepted. Given the museums role as an arm of the Genocide and Resistance Research Centre, one of their objectives is to market and distribute publications related to the themes within the museum. A museum representative advised the authors that four relevant books have been published in Lithuanian and translated by Museum specialists. A further publication (Whosoever Saves One Life) is the only book that addresses the Holocaust. This concentrates on what is described as the ‘brave actions’ of ethnic Lithuanians who risked their lives to save members of the Jewish community from their fate. There is no mention of collaboration between Lithuanian nationals and the occupying Nazis, a theme addressed transparently by the VGM. 8.6. Summary Table 2 summarises the main themes (identified by the Museum Director) and representations (identified by the authors’ observations) portrayed within the MGV. The use of ‘genocide’ terminology in the MGV context is concerning when juxtaposed with the less verbally inflated terminology and context of the nearby Jewish Museum. ‘Genocide’ has been the subject of recent disquiet amongst Holocaust commentators. The former Secretary-General of Medicins Sans Frontieres comments in a recent BBC article on genocide in Darfur (BBC, 2005) that: The term (genocide) has progressively lost its initial meaning and is becoming dangerously commonplace. ARTICLE IN PRESS A. Craig Wight, J. John Lennon / Tourism Management 28 (2007) 519–529 Table 2 Representation of themes by the Museum of Genocide Victims (KGB) Theme Representation ‘Genocide’/human suffering Permanent exhibitions of Artefacts, photographs, maps, texts relating to Soviet crimes Stark interpretation including authentic prison cells and torture rooms The basement execution room with authentic artefacts and bullet holes Amplified sense of suffering through audio-tour with ‘high’ (or ‘low’) points Lithuanian armed and unarmed resistance to Soviet Repression First and second floor exhibitions displaying texts, photographs and other relevant materials Publications available in English and Lithuanian Uniforms and technological displays Education for school groups and visitors 527 commemoration through themes, interpretation, narrative and events. Both museums represent two distinct ‘dark’ epochs of Lithuanian history and both are esoteric in this respect, particularly in terms of stimulating interest amongst locals and the wider ethnic Lithuanian community. Through analysis of these sites a process of ‘selective interpretation’ (Domic, 2000; Rowehl, 2003) emerges that is inherent in each museum. Also referred to as ‘hot interpretation’ (Uzzell, 1989), this has been defined as the process of creating multiple constructions of the past (Schouten, 1995) whereby history is never an objective recall of the past, but is rather a selective interpretation, based on the way in which we view ourselves in the present. As Crang (1994, p. 341) notes: The past is not an immutable or independent object. Rather it is endlessly revised from our present positions. History cannot be known save from the always transitional presenty.there are always multiple constructions of the past. Graham (2002, p. 2) in the context of heritage concludes: Lithuanian solidarity and determination Publications including ‘Whoever Saves ‘Living History’ Authenticity of most of the rooms and one Life’ documenting activity of Lithuanians rescuing Jews artefacts within the museum Those who should use the word never let it slip their mouths. Those who unfortunately do use it banalise it into a validation of every kind of victimhood. Contention surrounds the ‘appropriate’ use of such terminology (and the absence of it in the Jewish Museum). For example the academic secretary of the Jewish Museum would prefer that the museum commemorate ‘vicitimisation’, ‘exploitation’ and Soviet ill-treatment rather than using the term genocide and all that it implies. The intimation is that a nation that collaborated in the ‘real genocide’ (sic) of the Jewish race cannot seriously wish to be regarded as genocide victims themselves particularly if the crimes committed in each case are meticulously defined. Yet visitation to the MGV is considerably higher, suggesting that ‘genocide’ has a certain allure or affinity for the visiting Lithuanian public and the theme of ‘celebrating Jewish history’, alone does not. This observation builds on the comments made by Siegenthaler (2002) in noticing the constructions of victimisation and sacralisation that embed themselves in the discourses of ‘dark’ sites depending on the cultures and communities in which they are consumed. 9. Analysis of the museums The above explanatory case studies present key issues which are unique to each museum, specifically their roles in y.if heritage is the contemporary use of the past, and if its meanings are defined in the present, then we create the heritage that we require and manage it for a range of purposes defined by the needs and demands of our present societies. Lennon and Foley (2000) make reference to selectivity in their observations of interpretation focussed on ‘dark’ heritage in the Channel Islands. Specifically, the authors note the key role of the state in sending a small minority of the British Jewish Community in the Channel Islands to their deaths and profiting from sales of their businesses. This aspect of British history, according to the authors receives very little coverage in terms of interpretation. Interpretation is instead focussed on the more acceptable aspects of behaviour during occupation for example, on events such as liberation and entertainment. Lennon and Foley (2000, p.76) conclude: Currently what exists (in terms of interpretation in Jersey) is a selective perception and level of interpretation that is, at best, misguided and, at worst, deceptive. A similar situation is certainly notable in Vilnius. Collective feelings of anger, sorrow and pride (in the nation’s ‘brave partisan’ movement) can be easily provoked through ‘genocide interpretation’ such as that found at the MGV. The moral complexity surrounding the section of history dealing with collaboration and the Jewish holocaust is accentuated in the way in which this history is now re-interpreted in the country’s ‘dark’ tourist attractions. The selectivity is evident in most of the city’s key museums (including the Lithuanian National Museum which has no holocaust interpretation) and represents only that which is easy for the host population to consume. The idea of a country united in a bloody and prolonged nationalist struggle against the Soviets is compromised by a ARTICLE IN PRESS 528 A. Craig Wight, J. John Lennon / Tourism Management 28 (2007) 519–529 period of some 5 years during which the same people turned on their Jewish neighbours. To quote a representative of the VGM: ythese units of revolt (anti-Soviet fighters) who took up arms to fight the retreating red armyy later, in a week or two (sic) yturned the same guns on their Jewish neighbours. And Jews were killed. Central considerations in selective interpretation are issues of cultural consumption and heritage commodification. These give rise to societal implications including the exclusion of minority groups and problems with the ethics of ‘selling’ the past (Domic, 2000). From the two case studies and literature examined it is suggested that historical interpretation in both museums is divorced significantly from the local community and consequently, the relevance of each museum is affected. The VGM can be described as a museum offering stark truths via modest interpretation. Conversely, the MGV offers a modest account of historical truth via stark interpretation. The MGV attempt to present an eclectic representation of history via a miscellany of unspecific interpretation. This interpretation focuses not only on the implied primary theme (the ‘genocide’ of partisans) but also incorporates some representation of the Jewish holocaust as a national tragedy. This approach is questioned by the VGM staff who argue that the MGV focused unfairly and unwisely on the role ethnic Lithuanians played in saving Jewish citizens (for example in the book ‘Whoever Saves One Life’ on sale in the MGV). It was suggested that historical facts had been overlooked in this regard and that the scale and frequency of collaboration between Nazi Germans and ethnic Lithuanians far outweighed the incidences of Lithuanian intervention in saving Jewish lives. The MGV’s use of the term ‘Genocide’ in their title is of concern since there is no such reference made to this activity in either the title or the exhibition content of the VGM. Stark historical representation is therefore inherent not only in the palpable mixture of interpretation found within the MGV but also in the cultural context of the museum accentuated through the referencing of ‘Genocide’ in its title and publications. Domic (2000) argues that communities become substantially affected because of the alignment of heritage with particular dominant value positions. The dominant value position identified in Vilnius is the ‘comfort zone’ environment offered by the MGV. Interpretation and narrative require little moral reflection in this museum. The MGV presents a holistic image of a one-time persecuted Lithuanian race and in this regard, it is a more comfortable interpretive setting for ethnic Lithuanians who can abreact in an environment of ‘collective pity’. The Jewish Holocaust Museum on the other hand remains a difficult commemorative environment for Lithuanians to become immersed in; provoking feelings of collective guilt and confusion over a largely fallow section of the country’s dark past. 10. Conclusion The ‘dark’ heritage landscape that exists in Lithuania is dominated by moral complexities surrounding the commemoration of the nations tragic past. The current situation is a disproportionate slant on this past which offers the majority of the visiting public a chance to share in a nation’s solidarity and determination against their Soviet oppressors. What is distinctly missing from this activity is an important epoch that remains unchallenged and un-interpreted in the nation’s collective commemoration of the past. A collective approach driven by effective, rather than just quality interpretation may be instrumental in increasing access, education and acceptance of both of these fascinating museums. However social and ethical taboos dictate patterns of visitation and non-visitation to the two museums. Some of this apprehension may be assuaged through collaboration between the museums and through the construction and planning of new and contemporary exhibitory techniques. Successful interpretation consists of much more than just higher visitor numbers (Rowehl, 2003) but also a degree of satisfaction and enlightenment that can accompany the museum learning experience. This is what distinguishes effective from quality interpretation. 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