PPP – lecture November 22, Part 1 Lars Lindkvist Linköping University What is a project? Everyday meaning -Something positive, challenging, exciting, spectacular, visible Famous projects - Pyramids, Sydney Opera house Projects in firms: A kind of organization - A group, A specific task/goal, A time frame Why are there so many projects? Allows for flexible adaptation in an uncertain world - New projects as markets change Allows for focused effort -Temporarily decoupled from history, future, and the rest of the organization Projects and time - Often strong requirements to finish in time Deadline according to Webster (1978): Orginally, a line around a prison beyond which a prisoner could go only at the risk of being shot by a guard - Deadlines, if stable, affect how we pace our efforts in projects, how our work is inter-punctuated by reflection (Gersick picture) - Deadlines, tollgates, milestones, etc, may be inserted by design to trigger reflection, more or less regularly The Ericsson Japan Case 1990 Low profile on Japanese market 1991 A breakthrough – TDP 1992 A mission impossible contract – half the time of GSM -Transition from Waterfall to Fountain model -From sequential to concurrent work 1994 Mobile telephone system delivered on time - Seen as a success project in Ericsson Explain images of Waterfall, Fountain and 4-field matrix (Lindkvist, Söderlund & Tell, 1998) Projectification of the firm Over the past decade, … project management as part of their competitive advantage (PriceWaterhouseCooper) ’Projectification’ of the firm (Midler 1995) - from functional to project form Project management … the wave of the future in global business (Pinto & Kharbanda 1996) - PM replacing traditional functional management key to competitive advantage Projectification continued … Large firms reorganize into less bureaucratic, more adaptable and flexible project-based units (Sydow, Lindkvist & DeFillippi, 2004) Some form of project organization better suited (Brady & Hobday, 2006) Peoples working roles redifined as project workers and project managers. Even the society is being projectified (Lundin & Söderholm, 1998) A developing discourse on programmification A recognition that firms have many projects, that are often inter-connected (Maylor et al, 2006) As a chain , portfolio or network of projects. Calling for a more comprehensive mode of governance and higher level management efforts PPP – lecture November 22, part 2 Lars Lindkvist Linköping University Developing new products on a timely and continuing basis In the context of rapid market change, technology change New ways of working needed Organization structures are not in vain Strong effect on communication Organizational boundaries tend to be serious barriers … Create different cultures, identities, mindsets, worldviews, etc Q = What new structures are needed? Modelling the basic problematic (Tom Allen, MIT) Technology INNOVATION Market Choice of structure: A balancing act involving costs and benefits Departmental/function/line structure +good technological support -difficulty in coordinating work Project-based structure/team organization +better coordination of work -decouples effort from techn. support Important design parameters Rate of change of knowledge (dK/dT) Rate of change of market (dM/dT) Subsystem interdependencies (Iss) Length of projects ’Heavyweight’ development teams in a fast-paced world (C&W) New entrants, new technologies, rapidly changing customer demands Need to focus on development projects Function-based structures an obstacle Heavyweight project teams promising (better comm./ident./commit./crossfunct.pr.solving) Four types of development teams Functional Team Structure -Basic functional structure intact, the project moves sequentially from f2f. Need for analyzability, strict entry and exit criteria. Little need for cross-functional communication. Benefits & problems ??? A second option Lightweight Team Structure -People stay in their functions, but appoint a liason person to the team, a coordinating junior project leader, resources controlled by functions Benefits & problems ??? A third option Heavyweight Team Structure A ’heavy’ leader, the core group dedicated and co-located Benefits & problems/more on this later! A fourth option Autonomous Team Structure Tiger team, led by a heavyweighter, co-located, dedicated, complete responsibility, does not follow company rules and regulations, people evaluated solely based on contributions to the project Benefits & problems ??? Back to the Heavyweight team a. Needs a clear vision and a basic plan b. … cross-functional members -have relations to functions/functional hat -be part of management team/team hat c. … leaders as champions -interpret. market/customer needs/be a concept champion -multilingual translator, orchestrate, coordinate d. … an executive sponsor