Alpine Access SRD Equipment Agreement
OVERVIEW: Alpine Access (Company) has agreed to provide Equipment to assist
employee (Employee) in accomplishing job responsibilities and carrying out job duties. The
Equipment is the property of the Company. The Equipment Agreement outlines terms of
agreement between Company and Employee.
1) Definition of Equipment – Equipment in this agreement is defined as: Secure Remote
Desktop (SRD) USB flash drive.
2) Use of Equipment
a) Equipment is to be used by Employee only. No other parties may use the
Equipment.
b) Employee may use the Equipment for Company and Company’s client business
purposes only.
c) Use of Equipment outside of scheduled work or training hours is strictly prohibited
and monitored for security and fraud prevention purposes.
d) Employee is responsible for his/her User IDs to access Equipment and System
Applications. Do not disclose IDs with anyone. Employees will be held responsible
for any activity associated with assigned User IDs.
e) Employee will be prosecuted by Company or Client for any fraudulent activities
associated with equipment, system applications or IDs assigned to an Employee.
3) Revocation of Equipment – Company may revoke use of Equipment at any time for
any reason.
4) Return of Equipment – In the event the Company revokes use of the items, or at the
end of Employee’s employment with the assigned program or Company, whichever
occurs first, Employee agrees to immediately return the above listed Equipment to the
Company or the Company’s designated location within two weeks. Equipment must be
returned in the same boxes and packaging materials as delivered and in the same
condition as it was received, except for normal wear and tear. The Company shall have
final discretion to determine the condition of the items and the replacement value of any
excessive wear and tear.
5) Requirements for Shipping Returned Equipment – Employee agrees to return
Equipment utilizing a shipping service that will track the shipping status of the returned
Equipment. Employee is required to insure the Equipment package for the value of the
Equipment. Company will provide initial return labels covering all shipping and
insurance charges for returning the Equipment. If however, the Employee does not ship
the Equipment back within 5 business days of receipt of return labels or during the life
span of the return labels, the Employee becomes responsible for all shipping and
insurance charges for returning Equipment to Company.
6) Financial Responsibility of Unreturned Equipment – In the event that the Employee
does not return all of the Equipment to Company within two weeks, the Employee
agrees to be financially responsible for the replacement cost of the items not returned
and for any excessive wear and tear on items that are returned. Employee agrees to be
liable for all reasonable collection costs incurred, including, but not limited to reasonable
attorney’s fees.
Alpine Access, Inc. Proprietary and Confidential
7) Equipment Failure – In case of Equipment failure or any type of technical issue with
the equipment, Employee agrees to notify Company Help Desk immediately.
In the event of a SRD flash drive equipment failure, the Employee may be unable to
work or train until Equipment is repaired or replaced by Company or authorized
technician.
8)
Technical Events - Company has two basic forms of Technical Events, Approved
Technical Events (paid) and Tech Events (unpaid).
a) Approved Technical Events may include but not limited to Alpine Access and Client
Systems outages or Equipment Failure that impacts the Employee’s ability to work.
i) Approved Technical Issues are determined on a case by case basis using payroll
records and Help Desk records.
ii) Employee is paid for all missed scheduled work or training hours during Approved
Technical Events.
(1) Employee must be available during all scheduled work or training hours in
order to receive technical support by Company or authorized technician
during an Approved Technical Event. Employee will not be paid for time when
Company or authorized technician is unable to reach Employee during a
Technical Event.
b) Tech Events include but may not be limited to ISP Outages, Power Outages, Phone
Line Issues, Storm Related Issues, Router/Modem Issues, Lost SRD Flash Drive, or
issues with Personal PC.
c) In some cases prolonged individual technical issues may be designated “pending”
and unpaid until it can be determined whether the issue was caused by the
Employee’s home network (Tech Event) or by the Company or Client (Approved
Technical Event).
d) Company will replace equipment up to two times in an effort to resolve a ‘Pending
Technical’ issue. If Company is unable to resolve technical issue by replacing
equipment, the Employee becomes responsible for resolving technical issue within
home network and the issue will be determined an unpaid Tech Event.
e) In the event the Company and the Employee are unable to resolve a technical issue
after two replacements and the Employee continues to be unable to work after 3
weeks; the Employee’s case will be escalated and reviewed to determine home
environment compatibility. If Company determines the Employee’s home
environment is not compatible or stable, employment with Company may be
terminated.
f) Repeated or cyclical Tech Events resulting in Employee missing work or training time
may be subject to Disciplinary Action up to and including termination.
9) Misuse of Equipment – If damage to SRD flash drive occurs through misuse by
Employee, Employee will receive disciplinary action and may be responsible for all
financial charges incurred to fix the software or hardware of the computer and return to
previous working order
10)
SRD Flash Drives - Employee agrees to store SRD Flash Drives in a secure location
at all times.
a) Employee will be held responsible for any breaches in security or fraudulent activity
associated with SRD flash drive including lost flash drives.
b) If an SRD Flash Drive is lost, Employee must notify Company immediately to disable
SRD Flash Drive for security reasons.
Alpine Access, Inc. Proprietary and Confidential
c) Company is willing to provide up to one SRD flash drive replacement per year per
Employee. Employee will be responsible for any additional replacement flash drives
including overnight shipment which may cost up to $75.
11) VOIP – Employee understands that telephone services provided company’s using Voice
Over Internet Protocol (VOIP) is strictly prohibited. Employee agrees that he/she will use
traditional, analog phone services in which the phone used for work purposes plugs
directly into the phone jack in the wall of the employee’s home or by an approved Cable
or DSL service provider. If Employee has questions about what services are VOIP,
he/she may contact the Company Help Desk or Telephone Service Provider. The
Employee’s recruiter also has a list of approved Cable and DSL telephone providers.
a) VOIP services provided by Alpine Access or client owned equipment and networks
used in training and production are permissible.
12) Length of Agreement – This Agreement shall remain in effect during Employee’s
employment with Company and may not be revoked unless mutually agreed in writing
by the Company and Employee.
13) Consequences of Failing to Abide by Company Equipment Liability Agreement –
If Employees fails to abide by any of the terms of this agreement, Employee may be
subject to Disciplinary Action up to and Including Termination.
Please note that nothing in this Agreement is to be construed as an express or
implied contract of employment. Alpine Access has the right to change this policy
with or without notice. This policy will be in effect until further notice.
I agree to the Terms and Conditions of the Alpine Access SRD Equipment Agreement and
will send a signed copy of this agreement, with my new hire paperwork, within 24 hours of
job offer to the corporate offices of Alpine Access. Please fax this agreement to (303) 6486994.
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Employee Name (Please Print)
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Employee Signature
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Date
Alpine Access, Inc. Proprietary and Confidential