1
Appendix 1: Programme Structure
JULY
Senior Staff
Director of Operations: Jenny Evans
Director of Student Life: Sam Purkiss
Off-site Director: Jon McIntosh
Programme Coordinator: Dan Strange
Office Managers: Jeanette Denike and Flossie Waite
Senior Supervisor: Luke Billingham
Head of Pastoral Care: Sarah Evans
Head of Pastoral Care: Maya Beano
- 07941641044
- 07979 483992
- 07779 631016
- 07729 452319
- 0870 803 1732
- 07729 277928
- 07906 253077
- 07964 415383
Supervisory Staff
David Barr
Maya Beano
Tom Hughes
Peter Allen
Naomi Maxwell
Claire Fyson
Lowri Richards
Rosalind Peters
Craig Slade
Lizzie Bateman
Academic Staff
Trinity College School:
Pam Dew
Anne O’Regan
Bruce Grandfield
English Literature and Performance:
John Michael Gomez Connor
Business Management and Economics: Laura London
Life Sciences & Medicine:
Joshua Ward
Law:
Jacqueline Hankins
English as a Second Language:
Josie Gill
Leadership:
Laura London and Chris Veysey
Journalism, Media & Politics:
Gabriel Byng and
Matilda Egere-Cooper
Engineering & Physics:
Hugh Christian
SAT Preparation
James Holloway
Head of Community Service
Tom Hughes
Email: info@reachcambridge.com
Fax: +44 (0)870 762 5542
Mail: Reach Cambridge, 23 King St, Cambridge, CB1 1AH, UK.
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Division of Responsibilities
The following document outlines which specific areas particular staffs are
responsible for. As Directors, Jenny and Sam will remain in touch with all goingson, but will be unassigned so as to be available in emergencies. As off-site
Director, Jon will be present for key days and will be available in an emergency.
Note that in the case of Jenny, Sam and Jon being absent for any reason, Dan
Strange is Director of the summer school.
Pastoral Care
Staff Responsible: Jenny Evans
Primary Staff Contact: Sarah Evans and Maya Beano
Emotional issues/well-being: Sarah and Maya should be kept informed of
any concerns you have about the adjustment your students are making to life on
the program. Sarah and Maya will then report direct to Jenny. Please keep senior
staff informed of ALL issues. Generally speaking, the earlier we address a
problem the easier it is to find a positive resolution.
Incidents & Discipline
Staff Responsible: Sam Purkiss
Primary Senior Staff Contact: Jenny Evans
Sam Purkiss is to be notified of all incidents and disciplinary matters (also to be
noted in the incident log).
Academic life
Staff Responsible for Curriculum: Dan Strange
Staff Responsible for Attendance: Sam Purkiss
Primary Staff Contacts: Each course has a coordinator selected by Dan
Strange, Programme Coordinator
Absences: There are no absences from class without a medical excuse.
Students must notify a member of staff in order to be excused. Students who
miss class due to illness may not participate in any afternoon or evening
activities. All absences will be reported to Sam Purkiss, who will be responsible
for disciplinary actions.
Transcripts: On the July courses all students will receive a transcript with
reports from their Supervisors and teachers. All Canadian Credit students will be
sent transcripts after the program has ended by their school. The Community
Service Students will have transcripts either presented to them at the end of the
Email: info@reachcambridge.com
Fax: +44 (0)870 762 5542
Mail: Reach Cambridge, 23 King St, Cambridge, CB1 1AH, UK.
3
programme or mailed to them if the necessary details have not come through in
time.
Course changes: As a rule, students may not change their course after the
school has started. Any applications to change courses, in exceptional
circumstances, should be directed to the Programme Coordinator, Dan Strange.
Class times: July classes meet from 9am and break for lunch at 1pm.
Extracurricular Activities
Staff Responsible: Sam Purkiss
Primary Staff Contacts: Luke Billingham
Most activities take place at 3pm and 8pm. There is an expectation that at least 2
activities are offered at each time. Time should be allowed for students to checkin for curfew on time.
Excursions
Primary Senior Staff Contact: Jenny Evans
Please see the general programme schedule separately.
This schedule is subject to modification.
Administration/Office Management
Primary Staff Contact: Jeanette Denike
The Main Programme Office is staff and student “headquarters”. Staff are
assigned office duty on a rotational basis.
In July either Jeanette, Marie or Flossie will be in the office from 10am-6pm,
Monday to Friday. It may be necessary for the staff member to be away from the
office for certain periods. In which case they must ensure a) the phone is covered
via mobile b) there is a note on the door with contact info.
Administrative duties will include: greeting visitors, answering the phones,
posting student messages, recording facilities problems, sorting student mail,
checking out videos or equipment to students, running errands, doing rounds,
managing the activities board etc. Valuables will be kept in the safe at the
Porters’ Lodge. We will bring them out during ‘banking hours’ (8am-9am) each
day during which students may access their money etc.
Email: info@reachcambridge.com
Fax: +44 (0)870 762 5542
Mail: Reach Cambridge, 23 King St, Cambridge, CB1 1AH, UK.
4
General Logistics
The logistics are divided amongst a number of Senior Staff members. Some of
these are covered above but for simplification, as many as possible are listed
here:
College Relationships inc classrooms/meals etc – Jenny Evans
Airport Arrivals/Departures – Sam Purkiss
Excursions – Jenny Evans
Evening Lecture Series – Jenny Evans
Final Reports – Dan Strange
Supervisor Training days – Sam Purkiss & Luke Billingham
Rooming – Luke Billingham
Upgrades (Young Leaders, Uni Visits) – Dan Strange
Activities Schedule – Luke Billingham
Arrival Pack – Marie Purdy
Exeats – Jenny Evans
IT – Christian Dickman
Student Registers – Sam Purkiss
Community Service – Tom Hughes
Email: info@reachcambridge.com
Fax: +44 (0)870 762 5542
Mail: Reach Cambridge, 23 King St, Cambridge, CB1 1AH, UK.
5
AUGUST
Senior Staff
Director of Operations: Jenny Evans
Director of Student Life: Ed Bell
Off-site Director: Jon McIntosh
Programme Coordinator: Dan Strange
Office Managers: Marie Purdy and Flossie Waite
Senior Supervisor: Luke Billingham
Head of Pastoral Care: Sarah Evans
Head of Pastoral Care: Niamh Campbell
- 07941641044
- 07751 723901
- 07779 631016
- 07729 452319
- 0870 803 1732
- 07729 277928
- 07906 253077
Supervisory Staff
Lewis MacDonald
Orla Polten
Samantha Hunt
Brendan Shepherd
Naomi Maxwell
Academic Staff
English Literature:
Economics:
Biotechnology:
Chemistry & Pharmacology
English Language:
Leadership:
Physics:
International History:
Geography:
Philosophy:
John Gomez Connor
Spencer Thompson
Saroj Velakamanni
Rietie Venter
Josie Gill
Laura London & Chris Veysey
Ali Ahmad
Russ Glenn
Jane Gatley
Email: info@reachcambridge.com
Fax: +44 (0)870 762 5542
Mail: Reach Cambridge, 23 King St, Cambridge, CB1 1AH, UK.
6
Division of Responsibilities
The following document outlines which specific areas particular staffs are
responsible for. As on-site Directors, Jenny and Ed will remain in touch with all
goings-on, but will be unassigned so as to be available in emergencies. As off-site
Director, Jon will be present for key days and will be available in an emergency.
Note that in the case of Jenny, Ed and Jon being absent for any reason, Dan
Strange is Director of the summer school.
Pastoral Care
Staff Responsible: Jenny Evans
Primary Staff Contact: Sarah Evans and Niamh Campbell
Emotional issues/well-being: Sarah should be kept informed of any concerns
you have about the adjustment your students are making to life on the program.
Sarah and Niamh will then report direct to Jenny. Please keep senior staff
informed of ALL issues. Generally speaking, the earlier we address a problem
the easier it is to find a positive resolution.
Incidents & Discipline
Staff Responsible: Ed Bell and Jenny Evans
Jenny Evans and Ed Bell are to be notified of all incidents and disciplinary
matters (also to be noted in the incident log).
Academic life
Staff Responsible: Dan Strange
Absences: There are no absences from class without a medical excuse.
Students must notify a member of staff in order to be excused. Students who
miss class due to illness may not participate in any afternoon or evening
activities. All absences will be reported to Jenny Evans, who will be responsible
for disciplinary actions.
Transcripts: On the August courses all students will receive a transcript with
reports from their Supervisors and teachers.
Course changes: As a rule, students may not change their course after the
school has started. Any applications to change courses, in exceptional
circumstances, should be directed to the Programme Coordinator, Dan Strange.
Class times: August classes meet from 9am to 12pm and 2pm to 4.30pm.
Extracurricular Activities
Email: info@reachcambridge.com
Fax: +44 (0)870 762 5542
Mail: Reach Cambridge, 23 King St, Cambridge, CB1 1AH, UK.
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Staff Responsible: Luke Billingham
Most activities take place at 8pm. There is an expectation that at least 2 activities
are offered at each time. Time should be allowed for students to check-in for
curfew on time.
Academic Excursions
Primary Senior Staff Contact: Dan Strange
Please see the general programme schedule separately.
This schedule is subject to modification.
Weekend Excursions
Primary Senior Staff Contact: Jenny Evans
Please see the general programme schedule separately.
This schedule is subject to modification.
Administration/Office Management
Primary Staff Contact: Marie Purdy
The Main Programme Office is staff and student “headquarters”. Staff are
assigned office duty on a rotational basis.
In August Marie will be in the office from 10am-6pm, Monday to Friday. It may
be necessary for the staff member to be away from the office for certain periods.
In which case they must ensure a) the phone is covered via mobile b) there is a
note on the door with contact info.
Administrative duties will include: greeting visitors, answering the phones,
posting student messages, recording facilities problems, sorting student mail,
checking out videos or equipment to students, running errands, doing rounds,
managing the activities board etc. Valuables will be kept in the safe at the
Porters’ Lodge. We will bring them out during ‘banking hours’ (8am-9am) each
day during which students may access their money etc.
General Logistics
The logistics are divided amongst a number of Senior Staff members. Some of
these are covered above but for simplification, as many as possible are listed
here:
Email: info@reachcambridge.com
Fax: +44 (0)870 762 5542
Mail: Reach Cambridge, 23 King St, Cambridge, CB1 1AH, UK.
8
College Relationships inc classrooms/meals etc – Jenny Evans
Airport Arrivals/Departures – Ed Bell
Excursions – Jenny Evans
Academic Excursions – Dan Strange
Evening Lecture Series –Jenny Evans
Final Reports – Dan Strange
Student Registers –Luke Billingham
Supervisor Training days – Ed Bell & Luke Billingham
Rooming – Ed Bell
Activities Schedule –Luke Billingham
Arrival Pack – Marie Purdy
Exeats – Marie Purdy
IT – Christian Dickman
Email: info@reachcambridge.com
Fax: +44 (0)870 762 5542
Mail: Reach Cambridge, 23 King St, Cambridge, CB1 1AH, UK.
9
Appendix 2: Programme Schedule
(July)
The purpose of this appendix is to outline the programme schedule for the July course,
from the students’ point of view. While some activities are compulsory (classes, lectures,
upgrades), students are generally free to choose how to spend their time otherwise; it is
hoped, however, most students will make the most of the activities and excursions, and
that they will be encouraged to do so.
More detailed schedules will be distributed during the programme, as necessary.
Weekday Schedule
On ‘normal’ weekdays, a typical schedule is as follows:
8-8.45am
9am-1pm
1-2pm
2-5pm
5.30 – 6.15pm
7-8pm
8-10pm
11pm
Breakfast at Trinity Hall and Downing College
Classes
Lunch (not provided by colleges)
Afternoon activities: these typically last between one and two
hours; at least two varied activities will usually be offered.
Dinner at Downing College and Trinity Hall
Lecture
Evening activities: these typically last between one and two hours;
at least two varied activities will usually be offered.
Curfew: students sign in with corridor supervisor
Some afternoons may be taken up by activities which alter the above programme; some
of these are extra ‘upgrades’ and are only for those who have specifically chosen these in
advance:
Days TBC
Days TBC
Community Service project (upgrade)
Leadership classes (upgrade)
Corridor Lunches/Free time: it is expected that Friday afternoons
will be designated free time, so no activities will be scheduled
following corridor lunches.
A further upgrade is the University Advance: this will involve a small number of students
leaving the course for a full day to visit universities in other cities. (Actual days TBC.)
Weekend schedule
Email: info@reachcambridge.com
Fax: +44 (0)870 762 5542
Mail: Reach Cambridge, 23 King St, Cambridge, CB1 1AH, UK.
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Weekends are reserved for excursions. Each will have its own itinerary, but this will
typically mean departing by coach at 8am (after early breakfast: 7.30-8am), attending a
number of organised events at the location with free time for lunch and shopping etc.,
before returning for early evening.
One or more activities may be planned for Saturday and Sunday evenings, depending on
the expected time of return; these are usually large-group ‘entertainment’ activities, such
as Film nights, Casino nights or Discos.
Excursions are as follows for July 2012:
WEDNESDAY 4th
SATURDAY 7th
SUNDAY 8th
SATURDAY 14th
SUNDAY 15th
SATURDAY 21st
Anglesey Abbey
London – split group: (a) Southbank/Tate
Modern & The Globe, (b) River Cruise &
Greenwich
Brighton
Stratford Upon Avon – split group (a)
Stratford morning, Warwick castle
afternoon, (b) Stratford morning,
Shakespeare play afternoon
London – museums, shopping
Grantchester
No alternative activities are organised during the day for students who choose not to go
on the excursion; those students left behind in Cambridge will be required to sign in at
their college office regularly throughout the day.
Course Timescale
The following outlines the overall timescale for the three-week course as a whole:
Friday 29th June
Sunday 1st July
Monday 2nd July
Friday 20th July
Sunday 22nd July
Monday 23rd July
Supervisors arrive for orientation and training; Tutors and
Senior Staff members may be arriving earlier.
AM: Majority of students arrive either by Reach-organised
airport transfer or independently. (NB some students will be
arriving later in day, so will miss parts of orientation
programme.)
PM: Students settle in to rooms and are introduced to the
programme
Classes, activities and excursions begin as above
AM: Final classes
PM: Charity Day (Community Service project)
AM: Students leave course PM: Staff celebration!
Supervisors leave college accommodation
Email: info@reachcambridge.com
Fax: +44 (0)870 762 5542
Mail: Reach Cambridge, 23 King St, Cambridge, CB1 1AH, UK.
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Appendix 3: Reach Cambridge
Child Protection Policy
(Policy to be reviewed annually)
Staff Responsible: Jenny Evans
Reach Cambridge fully recognises its responsibilities for child protection.
Our policy applies to all staff and volunteers working in the school. There are five
main elements to our policy:
1. Ensuring we practice safe recruitment in checking the suitability of staff
and volunteers to work with children.
2. Raising awareness of child protection issues and equipping children with
the skills needed to keep them safe.
3. Developing and then implementing procedures for identifying and
reporting cases, or suspected cases, of abuse.
4. Supporting pupils who have been abused in accordance with his/her
agreed child protection plan.
5. Establishing a safe environment in which children can learn and develop.
We recognise that because of the day to day contact with children, school staff are
well placed to observe the outward signs of abuse. The school will therefore:



Establish and maintain an environment where children feel secure, are
encouraged to talk, and are listened to.
Ensure children know that there are adults in the school whom they can
approach if they are worried.
Include opportunities in the curriculum for children to develop the skills
they need to recognise and stay safe from abuse.
We will follow the procedures set out by the Area Child Protection Committee
and take account of guidance issued by the Department for Education and Skills
to:



Ensure we have a designated senior person for child protection who has
received appropriate training and support for this role. For summer 2012
it is Jenny Evans.
Ensure every member of staff (including temporary and supply staff and
volunteers) knows the name of the designated senior person responsible
for child protection and their role.
Ensure all staff and volunteers understand their responsibilities in being
alert to the signs of abuse and responsibility for referring any concerns to
the designated senior person responsible for child protection.
Email: info@reachcambridge.com
Fax: +44 (0)870 762 5542
Mail: Reach Cambridge, 23 King St, Cambridge, CB1 1AH, UK.
12

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

Develop effective links with relevant agencies and co-operate as required
with their enquiries regarding child protection matters including
attendance at case conferences.
Keep written records of concerns about children, even where there is no
need to refer the matter immediately.
Ensure all records are kept securely, separate from the main pupil file, and
in locked locations.
Develop and then follow procedures where an allegation is made against a
member of staff or volunteer.
Ensure safe recruitment practices are always followed.
We recognise that children who are abused or witness violence may find it
difficult to develop a sense of self worth. They may feel helplessness, humiliation
and some sense of blame. The school may be the only stable, secure and
predictable element in the lives of children at risk. When at school their
behaviour may be challenging and defiant or they may be withdrawn. The school
will endeavour to support the pupil through:





The content of the curriculum.
The school ethos which promotes a positive, supportive and secure
environment and gives pupils a sense of being valued.
The school behaviour policy which is aimed at supporting vulnerable
pupils in the school. The school will ensure that the pupil knows that
some behaviour is unacceptable but they are valued and not to be blamed
for any abuse which has occurred.
Liaison with other agencies that support the pupil such as social services,
Child and Adult Mental Health Service, education welfare service and
educational psychology service.
Ensuring that, where a pupil on the child protection register leaves, their
information is transferred to the new school immediately and that the
child's social worker is informed.
http://www.cambsacpc.org.uk/ (Area Child Protection Committee) - for publications – check up-to-date info
with Council
http://www.teachernet.gov.uk/ (Department for Education & Skills) - New Guidance "Dealing With
Allegations of Abuse Against Teachers And Other Education Staff " was issued on 21 November 2005.
Guidance entitled "Safeguarding Children: Safer Recruitment and Selection in Education Settings" was
issued in July 2005.
http://www.nspcc.co.uk
Cambridge Guide to child protection
http://www.cambridgeshire.gov.uk/NR/rdonlyres/8838601C-514A-4C96-A63AD4350E05E2EC/0/Aguidetochildprotectionservices.pdf
LADO CONTACT CAMBRIDGE:
01223 727967
Email: info@reachcambridge.com
Fax: +44 (0)870 762 5542
Mail: Reach Cambridge, 23 King St, Cambridge, CB1 1AH, UK.
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Appendix 4: Reach Cambridge
Anti-bullying Policy
(Policy to be reviewed annually)
Staff Responsible: Jenny Evans
Statement of Intent
We are committed to providing a caring, friendly and safe environment for all of
our students so they can learn in a relaxed and secure atmosphere. Bullying of
any kind is unacceptable at our school. If bullying does occur, all students should
be able to tell and know that incidents will be dealt with promptly and effectively.
We are a TELLING school. This means that anyone who knows that bullying is
happening is expected to tell the staff.
What Is Bullying?
Bullying is the use of aggression with the intention of hurting another person.
Bullying results in pain and distress to the victim.
Bullying can be:
 Emotional






being unfriendly, excluding, tormenting (e.g. hiding books,
threatening gestures)
Physical
pushing, kicking, hitting, punching or any use of violence
Racist
racial taunts, graffiti, gestures
Sexual
unwanted physical contact or sexually abusive comments
Homophobic because of, or focussing on the issue of sexuality
Verbal
name-calling, sarcasm, spreading rumours, teasing
Cyber
All areas of internet, such as email & internet chat room
misuse
Mobile threats by text messaging & calls
Misuse of associated technology i.e. camera & video facilities
Why is it Important to Respond to Bullying?
Bullying hurts. No one deserves to be a victim of bullying. Everybody has the
right to be treated with respect. Students who are bullying need to learn different
ways of behaving.
Schools have a responsibility to respond promptly and effectively to issues of
bullying.
Objectives of this Policy
Email: info@reachcambridge.com
Fax: +44 (0)870 762 5542
Mail: Reach Cambridge, 23 King St, Cambridge, CB1 1AH, UK.
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




All teaching and non-teaching staff and students should have an
understanding of what bullying is.
All teaching and non-teaching staff should know what the school policy is
on bullying, and follow it when bullying is reported.
All students should know what the school policy is on bullying, and what
they should do if bullying arises.
As a school we take bullying seriously. Students should be assured that
they will be supported when bullying is reported.
Bullying will not be tolerated.
Signs and Symptoms
A child may indicate by signs or behaviour that he or she is being bullied. Adults
should be aware of these possible signs and that they should investigate if a child:





















is frightened of going to lessons/placements
doesn't want to go on excursions
changes their usual routine
begins to truant
becomes withdrawn, anxious, or lacking in confidence
starts stammering
attempts or threatens suicide or runs away
cries themselves to sleep at night or has nightmares
feels ill in the morning
begins to do poorly in school work
has clothes torn or books damaged
has possessions which are damaged or " go missing"
asks for money or starts stealing money (to pay bully)
has unexplained cuts or bruises
becomes aggressive, disruptive or unreasonable
is bullying other students
stops eating
is frightened to say what's wrong
gives improbable excuses for any of the above
is afraid to use the internet or mobile phone
is nervous & jumpy when a cyber message is received
These signs and behaviours could indicate other problems, but bullying should be
considered a possibility and should be investigated
Procedures
1.
2.
3.
4.
Report bullying incidents to the Head of Pastoral Care or Onsite Director
In cases of serious bullying, the incidents will be recorded by staff
In serious cases parents should be informed
If necessary and appropriate, police will be consulted
Email: info@reachcambridge.com
Fax: +44 (0)870 762 5542
Mail: Reach Cambridge, 23 King St, Cambridge, CB1 1AH, UK.
15
5. The bullying behaviour or threats of bullying must be investigated and the
bullying stopped quickly
6. An attempt will be made to help the bully (bullies) change their behaviour
Outcomes
Reach Cambridge operates a zero tolerance approach to fighting and bullying.
This is outlined in our Rules & Regulations that the students have agreed to
adhere to in order to attend the programme.
1) The bully (bullies) will be asked to genuinely apologise if appropriate and
feasible.
2) If possible, the students will be reconciled.
3) In serious cases, suspension or exclusion from classes and activities will
take place. Parents will be informed and the bully (bullies) will be repatriated.
4) After the incident / incidents have been investigated and dealt with, each
case will be monitored to ensure repeated bullying does not take place.
Prevention
We will use recommended methods for helping children to prevent bullying. As
and when appropriate, these may include:






writing a set of school rules
signing a behaviour contract
writing stories or poems or drawing pictures about bullying
reading stories about bullying or having them read to a class or assembly
making up role-plays
having discussions about bullying and why it matters
More info:
http://www.kidscape.org
http://www.nspcc.co.uk
Email: info@reachcambridge.com
Fax: +44 (0)870 762 5542
Mail: Reach Cambridge, 23 King St, Cambridge, CB1 1AH, UK.
16
Appendix 5: Student Complaints
Procedure
Staff Responsible: Jenny Evans
1. Contact the local staff member. You will be given an emergency card at the
start of the programme that will have all local staff members’ telephone
numbers. The staff member will do everything possible to assist you,
however if the problem is still not resolved to your satisfaction:
2. Contact one of the Directors. Please call during office hours (Mon to Fri
9am to 8pm, Sat & Sun 9am to 5pm). We must be advised of your
complaint whilst you are in Cambridge so we can take steps to resolve it.
If you have adhered to this procedure and still wish to submit a written
complaint, please send a letter with full details of the incident, within 28 days of
your return by recorded delivery. Please keep your letter concise and to the point.
We will not accept any complaint or claim if you do not adhere to the above.
If you fail to follow this simple procedure we will have been deprived of the
opportunity to investigate and rectify your complaint whilst you were at the
school and this may affect your rights.
Email: info@reachcambridge.com
Fax: +44 (0)870 762 5542
Mail: Reach Cambridge, 23 King St, Cambridge, CB1 1AH, UK.
17
Appendix 6
Rules & Regulations in relation to your conduct during the programme:
‘With Freedom comes Responsibility’
1.
2.
3.
4.
5.
6.
7.
8.
No alcohol or drugs
Respect the whole community
Going into town: i) In pairs ii) With emergency card iii) Sign out
Not on corridors/staircases of opposite sex after 8pm
Open door policy
Not in town after 10.30pm, unless specifically permitted
By 10.30pm you must be back in your own college
Be punctual for check-in at 11pm
Introduction
The safety and welfare of our students is our highest priority. All Reach Cambridge students are
offered exceptional opportunities and freedoms to flourish. However, with these freedoms come
responsibilities. If Reach Cambridge determines that you have broken any of these rules and
regulations, or have compromised the safety of yourself or anyone else on the programme, you
will be sent home immediately without refund. All rules and regulations will be strictly enforced.
Breaking the law
All Reach Cambridge students are expected to obey the law. If any student breaks a law or is
suspected of doing so, they shall be disciplined accordingly. This can include being repatriated
immediately, without a refund. Reach Cambridge has a zero tolerance policy with regards the use
of alcohol or drugs. The use, possession or purchase of any quantity of alcohol or drugs is strictly
forbidden for all students regardless of their age, and will result in the student being sent home
without a refund. Students who are suspected of the use, possession or purchase of alcohol or
drugs will be placed on probation and their parents will be notified.
Participation
All Reach Cambridge students are expected to attend all classes and placements, complete all
projects and assignments on time and check-in at curfew every night. There will also be a number
of compulsory programme meetings. Outside these requirements, students are free to decide how
to spend their time. There will always be an activity or event being organised by Reach
Cambridge staff, and although students are encouraged to engage in these activities, they are by
no means compulsory. Reach Cambridge prides itself on creating a fun community atmosphere
by encouraging all age groups to mix together. There are excursions throughout the course and at
weekends - students are expected to attend for their own benefit but if for some reason they do
not attend the excursions we have procedures in place to ensure they are appropriately supervised.
If students are found to be using this free time inappropriately, their independence in choosing
how to spend free time shall be revoked.
Respect for the community
All Reach Cambridge students are expected to respect the rights of all members of the
community. This includes other Reach Cambridge students and staff, the staff of the College and
University and the wider Cambridge community as a whole. Anti-social behaviour includes
bullying, racism, lying, theft, physical or verbal harassment and physical or verbal assault. Any
kind of anti-social behaviour can result in a denial of privileges, early curfews, or contact with
parents for support. Repeated anti-social behaviour can result in repatriation without refund. In
particular, Reach Cambridge has a zero tolerance policy with regards to bullying and fighting,
Email: info@reachcambridge.com
Fax: +44 (0)870 762 5542
Mail: Reach Cambridge, 23 King St, Cambridge, CB1 1AH, UK.
18
and students who are involved in this behaviour will be sent home immediately and without a
refund.
Although we encourage the development of close friendships and bonds at Reach Cambridge, one
of the terms of attending our programme is that any student who engages in sexual relations with
other Reach Cambridge students or anyone else outside the programme will have their parents
informed immediately and could be sent home without refund.
Personal Space & Possessions
Reach Cambridge respects every student’s personal space and possessions, and expects all
students to act similarly. However, if students are suspected of inappropriate behaviour or of
hiding anything illegal or forbidden, Reach Cambridge may be forced to carry out a room or bag
check with the student’s permission.
Personal Responsibility
In general - A significant component of Reach Cambridge programmes is that students are
afforded certain responsibilities and freedoms. Parents and students must recognise that Reach
Cambridge staff cannot supervise students at all times. When students choose to spend time
independently, they must take responsibility for their decisions.
Dress - Students are expected to dress in accordance with the academic nature of their
environment and in a manner appropriate for academic and social functions on campus.
City centre - Students are given plenty of free time to explore Cambridge city centre. There will
be geographical area limits set out at the start of the programme and students are expected to keep
within those boundaries.
Travel - Students may not drive a car while on the programme, nor may they ride in a motor
vehicle other then as public transport or with the authority of Reach Cambridge staff. Students are
not permitted to hire or ride a bike whilst in Cambridge.
Permission to leave the programme - Students may leave the programme if granted permission
by their parent/guardian in order to visit a family friend or relative who is an adult over 25 years
old. Permission must be received in writing at least 24 hours before the trip and must specify the
name, address and contact number of the friend or relative. Travel must not conflict with
academic classes or required placements.
Tattooing/Piercing - Reach Cambridge students may not, for health and safety reasons, obtain a
tattoo or piercing while on the programme.
The Campus
Accommodation - All floors or staircases on campus are single sex. Access to these floors and
staircases is restricted, at certain times, to those students who live in the dormitory. There are
many common areas in which students are welcome to visit one another. Appropriate behaviour
and conduct is expected of students at all times.
Class Attendance – Students are expected to arrive punctually to class and to have a full class
attendance record for the duration of the programme. This also applies to evening lectures and
any other activities or events that Reach Cambridge deems compulsory. Persistent offenders will
have their parents notified and in extreme cases, they will be sent home without refund.
Curfew - Curfews are clearly defined and students are expected to check-in at these specified
times, regardless of age. After curfew, students must remain in the specified area until 7am the
following morning.
Visitors - Visitors are welcomed on the programme, but are asked to sign in at the programme
office. Students must ensure that their visitors abide by all programme rules and must remain
within the common areas. On arrival and departure days, family members may access the private
dormitory areas.
Dangerous items - It is forbidden for students to possess or purchase any item that is deemed to
be a danger to themselves or others. These include knives, fireworks or any other flammable
items such as candles.
Smoking - In the UK cigarettes cannot be sold to young people under the age of 18. Smoking is
Email: info@reachcambridge.com
Fax: +44 (0)870 762 5542
Mail: Reach Cambridge, 23 King St, Cambridge, CB1 1AH, UK.
19
prohibited anywhere on campus except in specified areas and it is absolutely prohibited on
programme vehicles. For anywhere else off campus, be considerate and remember that smoking
inside public places is against the law.
Medical Requirements
Reach Cambridge requires that students provide an accurate medical history and current health
insurance prior to the programme commencing. In order to provide the best experience possible,
this information is circulated sensitively and in compliance with the Data Protection Act to the
appropriate summer school staff. When necessary, professional medical attention will be arranged
by Reach Cambridge. All medical expenses are the responsibility of the student being treated and
their parent/guardian. It is understood that all medical expenses incurred by the student and paid
by Reach Cambridge shall be reimbursed promptly by the parent or student. This includes
medication, hospital or doctor visits and transportation to/from medical facilities.
Email: info@reachcambridge.com
Fax: +44 (0)870 762 5542
Mail: Reach Cambridge, 23 King St, Cambridge, CB1 1AH, UK.
20
Appendix 7: Disability Policy
(Policy to be reviewed annually)
Staff Responsible: Jenny Evans
Disability Policy
We aim to provide a suitable environment to meet each student’s individual
needs within the resources and physical restraints we are given. All students have
the opportunity to define their own special needs, difficulties and disabilities at
registration. Reach Cambridge undertakes to refer students for independent
specialist diagnostic testing where appropriate. When confirmed by independent
specialist assessment, Reach Cambridge also undertakes to provide specialist
support, where agreed, appropriate and possible.
Reach Cambridge seeks to make staff and students aware of the Policy and
undertakes to inform them of any amendments or updates as they occur.
Procedure
1. Special needs noted in the application/medical form
2. Assessment made as to whether special needs entail further support
3. If so, student and parents made aware of disability policy
4. Interview (if necessary over email) to explore nature of special needs
5. Needs noted in file
6. Referral for individual diagnostic testing when appropriate
7. Statement of individual assessment, needs and suggested support received
from external specialist
8. Specialist support provision arranged
9. Support provision documented in student’s file
10. Support reviewed and recorded in file
Provision and Facilities
1. In-house individual tutorials with specialist support tutor
2. Study skills support sessions with specialist support tutor
3. English language classes for speakers of other languages
4. Referral to other specialist providers
5. Extra time in examinations when appropriate
6. Provision of bilingual dictionary for examinees whose first language is not
English
7. Advice and information for those suffering from mental/physical illness
8. Referral to specialist provider when appropriate
9. Provision of recovery room when appropriate
Email: info@reachcambridge.com
Fax: +44 (0)870 762 5542
Mail: Reach Cambridge, 23 King St, Cambridge, CB1 1AH, UK.
21
Appendix 8: Reach Cambridge
Behaviour Policy
(Policy to be reviewed annually)
Staff Responsible: Sam Purkiss
Reach Cambridge aims to ensure its rules and regulations are applied fairly and
consistently, without regard to race, gender or seniority and should be consistent
from person to person and from occasion to occasion as far as is possible given
that each case is reviewed on its merits.
It is our belief that the best way to ensure the highest standards in both behaviour
and work is to create a positive ethos where the self-confidence and self-esteem of
pupils is promoted by regular praise, congratulation and affirmation. A school
culture which is dominated by a mutual respect between pupils and between staff
and pupils will lead not only to harmonious relationships but also to the
fulfilment of the pupils’ potential both academically and socially.
Having said that, when students break a school rule, or an agreed contract rule,
or behave inappropriately staff must address what is happening. Ignoring wrong
behaviour is not an option.
A full list of Rules & Regulations was agreed to by the student and their
parent/guardian on application. These will be reiterated in their Welcome Pack
and by their respective supervisors at their first floor meeting on the first night. I
will also clarify some of the key rules before the lecture on Monday evening. It is
important to set a positive precedent on discipline and to ensure the students
know where the boundaries lie from the start. A Copy can be found in Appendix
6.
Sanctions in use
The following is a set of sanctions in use during the RC summer school in July.
Warnings and “fit the crime sanctions” can be handed out by supervisors or
academic staff. For anything more serious please make a note on an incident
report form and then pass the matter on to me. It is always far better to fill out an
incident report form that we eventually don’t need than the other way round as
the more information available, especially when ringing parents, the better.
Warnings. To be used for minor offences. Often poor behaviour/lateness is the
result of an underlying problem such as homesickness or finding the work too
difficult, and in these cases it is far better to speak to students rather than
sanctioning them.
Gating. These will be run daily and will be used for relatively minor offences.
They will either be 3.30-5.30 or 2.30-6.30, depending on the seriousness of the
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offence. The student will not be allowed to leave the premises and will have to
sign in at the office every 15 minutes. If a student is punctual for the first hour or
two and at the discretion of senior staff, the gating may be ceased early.
Detention. These will be run as and when required and will be overseen by
myself. They will involve working in silence to copy out academic work. Every
detention set will involve a phone call to parents.
Friday Detention. This involves the student being gated for all of Friday
afternoon and being in detention Friday evening. This is only to be used for fairly
serious offences.
Missing excursions. Again only in very serious cases and this will be discussed
by Jenny and Sam.
Informing Parents. If students continue unacceptable behaviour then a
warning will be given that upon the next incident parents will be informed, rather
than just phoning parents without informing students beforehand. It is important
that this threat is followed through. If the behaviour still persists then students
will be repatriated.
Repatriation. This will only be used if absolutely necessary and mainly for
drugs, alcohol or consistent fighting and bullying.
Other. Feel free to hand out any punishments you feel “fit the crime” such as
litter picking for students who litter, making students who push to the front of
the queue go to the back etc. If you are unsure about whether a punishment is
suitable please consult myself or Jenny.
Day to day running of the summer school. Notes for staff
and supervisors.
Academic staff will take a register at 9am every morning. The Director of Student
Life will come round between 9.15 and 9.45 to check that there are no absentees.
If there are students missing the DOSL will chase them up together with their
supervisors. For any students that arrive late please make a note of the time that
they arrive and please let them into the lessons, regardless of the time they arrive,
as not doing so is likely to cause further problems. We are likely to take a more
lenient view towards lateness in the first couple of days.
Missing Class. Students should be encouraged to attend all classes on time and
consistently throughout the course, the same applies for the evening lectures too.
If students are late for class, students will be given a warning by me, if lateness is
persistent parents will be informed.
If there are any problems during a class that the teacher feels he/she would like
some assistance with (this is very unlikely) the Director of Student Life will be
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Fax: +44 (0)870 762 5542
Mail: Reach Cambridge, 23 King St, Cambridge, CB1 1AH, UK.
23
contactable by mobile phone across the programme. If anything occurs during
the morning, please come and see a senior member of staff so that we can fill out
an incident report form and deal with the matter.
During the day the Director of Student Life will be around at one of the sites. If
anything happens, for example two students get into a fight playing sport, please
place the students in the care of a senior member of staff and have somebody
contact the Senior Staff team to deal with the matter.
Every evening before the lecture the Director of Student Life will take a register to
ensure everyone is present.
Students are expected to sign in by 11pm with their supervisors. The supervisors
in charge of the Trinity Hall and Downing sites respectively will check that all
students are present and a member of the Senior Team will then ring them
around 11.15 and then deal with any absences. The supervisors will remain in
their corridors/staircases with the doors open until lights out at 12. This time is
designed for students who have a problem to be able to speak to somebody about
it. On two days of the week (these are yet to be decided but will likely be Friday
and one other) the sign in will be at 12 with lights out at 1 am.
Students are not allowed to be in an opposite sex corridor/staircase after 8pm
and the school operates an “open-door” policy at all times.
Dealing with misbehaviour – a quick guide for teachers and
supervisors
What to do:
• First, tell the student what they have done/are doing wrong.
• Always refer to the rule and link it to the student.
• Always talk about the behaviour and not the student personally.
• The student is responsible for his/her behaviour.
• Point out their choice, ie: to continue what they are doing which will lead to
sanctions or to stop what they are doing which will resolve the problem and show
good behaviour.
• Agree the course of action.
Do all of this in a brisk, positive and reasonable tone.
Don't give conflicting signals to the student; for example, use your face to show
your disapproval of the action, don't smile while you are telling a student off for
doing something wrong.
What not to do:
Never be in the situation where it is just you and the student in a room with the
door closed
Email: info@reachcambridge.com
Fax: +44 (0)870 762 5542
Mail: Reach Cambridge, 23 King St, Cambridge, CB1 1AH, UK.
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Never handle a student
Never give them a physical sanction
Don’t treat any student more favourably than others
Don’t be afraid to talk to more experienced staff if you feel you are not dealing
successfully with a persistent behavioural problem. In cases of serious persistent
behaviour problems, the senior staff have various alternatives and ultimately the
sanction of sending a student home.
Avoid confrontations. If you back a student into a corner they will react badly. If
for example you ask a student to hand over their phone because they are playing
with it in a lesson and they refuse, do not keep asking. Simply say something like
“Ok, you have decided not to hand me your phone. I am not going to ask you for
it again but I am afraid I am going to have to take this matter further”. This way
you avoid lengthy disruption to your lessons. Please then pass the matter on to
me and I will deal with it.
Don’t threaten a punishment that you cannot deliver. This will only serve to
undermine your authority.
Email: info@reachcambridge.com
Fax: +44 (0)870 762 5542
Mail: Reach Cambridge, 23 King St, Cambridge, CB1 1AH, UK.
25
Appendix 9: Pastoral Care Policy
As Onsite Director and Director of Student Life, Jenny and Sam are responsible
for overseeing the well-being of students at Reach Cambridge, in loco parentis.
Sarah and Maya, as Heads of Pastoral Care, will probably play the most
important role in this area on a day-to-day basis, particularly in dealing with
specific medical needs (e.g. allergies) and any illness during the course.
However, contributing to the Pastoral Care of the entire student body is obviously
a major responsibility of every member of staff, academic or supervisory, at
Reach Cambridge. In order to divide this responsibility effectively, and to ensure
each student is aware of a specific point of contact to direct any concerns,
supervisors are given a ‘corridor’ or ‘floor’ of around a dozen students to take
particular care of. Supervisors will live amongst or close by to these students, and
may be called on at all times in an emergency situation.
It is expected that much of this Pastoral Care is offered on an informal basis, for
example by catching students around campus, to get a feel for how they are
getting on. Supervisors may also wish to establish times to hold ‘open door
sessions’ to invite students to pop in update them on any aspect of their time at
Reach Cambridge – especially if positive!
In addition to these informal contributions to Pastoral Care, the following
framework exists throughout the course for the students:
First day
First corridor meeting – an opportunity for supervisors to:
 Get to know their corridor of students, and them to get
to know their supervisor and each other.
 Go through the Reach Cambridge rules and regulations
(see Appendix 5) with the students and explain why
these are necessary.
 Give any other important advice on safety and security.
 Answer any initial questions students have, and let
them know one of their corridor supervisor’s main roles
is to aid them with any future queries or concerns.
End of first
week
Initial Review
Each student fills out a brief questionnaire to assess how they
feel they have settled into college life, their classes and report
both concerns and satisfaction. This is also a good opportunity
to invite students to discuss their progress with their
supervisor in person. Supervisors will look through these in
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Mail: Reach Cambridge, 23 King St, Cambridge, CB1 1AH, UK.
26
detail, and follow up any issues by discussing with students as
appropriate, and in each case reporting these to senior staff.
Once a week
Corridor Lunches
Supervisors invite your corridor to go for lunch together.
Options are as broad as supervisors and their students’
imagination! Some corridors often pair up.
Final week
Supervisor Reports
Supervisors write a short paragraph on each student’s attitude,
participation in activities and general demeanour throughout
the course (to complement their academic teacher’s report).
This is usually an opportunity for a big pat on the back and to
wish them well!
Supervisor-student relationships are clearly an important part of Reach
Cambridge students feeling at home, and feeling cared for during the course.
Supervisors are closest in age to the students and will be those they interact with
most on a daily basis, and usually in a relaxed atmosphere.
Any concerns about any student – in your corridor/staircase group or otherwise
– should be reported to Senior Staff, or mentioned at the daily staff meeting. If
you are particularly concerned with a student or feel at all out of your depth in
dealing with any issue, do ask a member of Senior Staff to assist – chances are
you will already have a good idea how to deal with the issue, and in discussing it
through with another staff member an appropriate plan of action can be formed.
As ever, we’re working towards the same goal – and the safety and well-being of
our students in priority number one – so don’t be afraid to ask for advice.
And of course, this appendix has tended to focus the negative aspects that
become apparent from the students. While important, it goes without saying that
positive aspects – the fact that most students will be having an amazing time at
Reach – are just as important, if not even more so. Don’t forget to keep everyone
else in tune with these too!
Email: info@reachcambridge.com
Fax: +44 (0)870 762 5542
Mail: Reach Cambridge, 23 King St, Cambridge, CB1 1AH, UK.
27
Appendix 10: Health & Safety
Policy
[To be reviewed annually by Jenny Evans]
Policy Statement
Reach Cambridge is committed to ensuring the health and safety of our staff and
students and anyone affected by our business activities and to providing a safe
environment for all those attending our premises [through regular assessments
of risks in the workplace].
In particular we are committed to maintaining safe and healthy working
conditions through control of the health and safety risks arising from our work
activities.
1. Who is covered by this policy?
This policy applies to all those working for Reach Cambridge, including all parttime and fixed-term employees, and senior management.
2. What is covered by this policy?
In accordance with our health and safety duties, we are responsible for:
(a)
Assessing risks to health and safety and identifying ways to
overcome them.
(b)
Providing and maintaining a healthy and safe place to work and a
safe means of entering and leaving our premises, including
emergency procedures for use when needed.
(c)
Providing information, instruction, training and supervision in
safe working methods and procedures as well as working areas and
equipment that are safe and without risks to health.
(d)
Promoting co-operation between members of staff to ensure safe
and healthy conditions and systems of work by discussion and
effective joint consultation.
(e)
Regularly monitoring and reviewing the management of health
and safety at work, making any necessary changes and bringing
those to the attention of all staff.
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Fax: +44 (0)870 762 5542
Mail: Reach Cambridge, 23 King St, Cambridge, CB1 1AH, UK.
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3. Standards of Workplace Behaviour
(a) You must co-operate with the Principal Health and Safety Officer,
supervisors and managers on health and safety matters and comply
with any health and safety instructions.
(b) You must take reasonable care of your own health and safety and
that of others by observing safety rules applicable to you and
following instructions for the use of equipment.
(c) Any health and safety concern, however trivial it might seem,
including any potential risk, hazard or malfunction of equipment,
must be reported to the Principal Health and Safety Officer [or the
programme director].
(d) You must co-operate in the investigation of any accident or incident
that has led, or which we consider might have led, to injury.
(e) Failure to comply with health and safety rules and instructions or
with the requirements of this policy may be treated as misconduct
and dealt with under our Disciplinary Procedure.
Information & Consultation
We are committed to providing information, instruction and supervision on
health and safety matters for all staff as well as consulting with them regarding
arrangements for health and safety management.
Email: info@reachcambridge.com
Fax: +44 (0)870 762 5542
Mail: Reach Cambridge, 23 King St, Cambridge, CB1 1AH, UK.
29
Appendix 11: Social Networking
Policy
In the best interest of students and of our organisation, Reach Cambridge actively
discourages Reach staff to interact on social networking sites with students or
supervisees during and after the summer. This includes, but is not limited to,
becoming friends with students on facebook, exchanging emails, adding them to
MSN messenger, my space and twitter. This ensures that the personal privacy of
both staff and students is maintained during and after the summer school.
The students will be able to communicate with each other via our Reach
Cambridge person and summer school group on facebook but this is not designed
for staff so access will be denied. If you have any questions regarding this policy,
please speak with Jenny Evans.
Email: info@reachcambridge.com
Fax: +44 (0)870 762 5542
Mail: Reach Cambridge, 23 King St, Cambridge, CB1 1AH, UK.
30
Appendix 12: Confidentiality
Policy
The safety, well-being and protection of Reach students is the paramount
consideration in all decisions staff make about confidentiality. The appropriate
sharing of information between programme staff is an essential element in
ensuring our students’ well-being and safety.
Information shared between a student (or parent) with one member of staff
should automatically be considered to have been shared with the organisation as
a whole, in so much as this member of staff should then pass on the information
with other appropriate staff members in the best interests of the students safety
and well-being. This does not mean speaking to any and all staff about the
information. It means sensitively speaking with staff that are relevant to the
specific situation. Staff should always speak with a member of the senior staff
team to seek guidance.
All staff must understand that no one can offer absolute confidentiality. All staff
are in a position to make informed decisions about the appropriate person to talk
to in the senior staff team concerning any health, psychological, sexual,
relationship or any other personal issue a student has discussed with them.
A general rule is that staff should make clear that there are limits to
confidentiality at the beginning of a conversation in which a student has asked to
speak in confidence. If necessary, explain that these limits are to ensure the
child’s safety and well-being and that although information shared is between the
student and an individual member of staff, the information may also be shared
with other members of staff in the organisation as deemed necessary by the
member of staff.
This also applies to parents or guardians who wish to offer confidential advice to
an individual member of staff about their child. In this case, it is the duty of the
member of staff in question to encourage further information and ensure the
parents know that there are limits to confidentiality, always bearing in mind what
is best for the safety and well being of the student. If a parent or guardian offers
information that they describe as ‘confidential,’ the staff member should always
seek advice from the senior staff team.
At Reach Cambridge we believe it is important that staff are able to share
concerns about students with senior staff in a professional and supportive way, to
ensure staff receive the guidance and support they need and the student’s safety
and well-being is maintained.
Email: info@reachcambridge.com
Fax: +44 (0)870 762 5542
Mail: Reach Cambridge, 23 King St, Cambridge, CB1 1AH, UK.
31
Appendix 13:
Quality Assurance Policy
Reach Cambridge is committed to providing the best quality programme for our
students and the best, and most supportive, working environment for our
employees. We always seek to improve in every aspect of the programme.
In order to achieve the above, we have several different evaluative methods.
These allow us to deal with any issues that arise. It also allows the students and
staff to provide valuable insight into Reach Cambridge and voice any particular
concerns. The whole process is aimed at taking positive steps forward, if and
when required.
Our capability procedures take place throughout the year as well as during and
after each programme.
1. Quality Assurance throughout the Year
(a) Performance Reviews
These take place every 3-4 months and are a chance for the Director to sit down
with each staff member (year round staff) on an individual basis and feedback on
the past few months, paying particular attention to the main highlights or to any
areas for improvement. Together the Director and employee then set positive
goals for the following months; the whole process is very collaborative. It is also a
chance to discuss any more general points concerning the employee’s work,
personal life or career path.
(b) Weekly Meetings
At our weekly meetings, the senior management team are responsible for
updating the team on the tasks they have been set and have undertaken. It is also
a chance to revisit key milestones, and set new ones, as well as chance for the
Director to check that we are on track.
(c) Big Picture Discussion Group
At least once or twice a year, the senior management team dedicate a full day to
discussing the future of Reach Cambridge. For these meetings, we also bring in
external consultants such as our Company Secretary and Auditor, as well as
outside web and marketing analysts. These meetings draw upon feedback from
staff, students and teachers and allow us to think of new ideas, amend existing
elements of the programme and look for improvements moving forward. We then
prioritise new ideas and tasks moving forward.
Email: info@reachcambridge.com
Fax: +44 (0)870 762 5542
Mail: Reach Cambridge, 23 King St, Cambridge, CB1 1AH, UK.
32
2. Evaluation during each programme
(a) Observations
The Programme Coordinator is responsible for observing all subject classes
during each programme and noting down constructive feedback. These usually
take place within the first few days. The comments are then fed back to the
teacher orally and in written form. Most feedback is given on the same day,
especially if it is the case that it could instantaneously improve the quality of
teaching or classroom environment.
The two programme Directors are responsible for assessing how each supervisor
is working within the team and whether they are performing their duties well.
Any issues are fed back to the supervisor on a one to one basis and following the
procedures laid out in the handbook.
(b) Open door policy
All of our staff are encouraged to have an ‘open door’ policy during the
programme. In the case of the supervisors, it allows students to discuss any
issues, personal, academic or otherwise, on their corridor with their corridor
supervisor.
The senior staff can also be contacted easily through the Emergency Card given to
each student and in person at each evening lecture or around campus.
The Programme Coordinator can be found in the office every teaching day and is
easily contacted on the phone should the teachers need any help, or the students
wish to discuss their classes.
(c) Staff Meetings
i.
All supervisors and senior management attend daily morning
meetings together whilst the students are in class. During this
meeting, we have a ‘care and share’ session where supervisors raise
any concerns about their corridor of students or any general
comments.
ii.
Senior Management also have daily meetings to discuss any
feedback from students or staff or any concerns they might have
based on their own observations.
iii.
The Programme Coordinator holds teacher meetings each Monday
for the whole team of teachers.
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Fax: +44 (0)870 762 5542
Mail: Reach Cambridge, 23 King St, Cambridge, CB1 1AH, UK.
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3. Evaluation after the programme
(a) Student Feedback
At the end of each course, students are given a feedback form to complete. These
forms comprise of a section based on the academic course they studied, as well as
a section on the more social activities and excursions, and finally the overall
programme. These comments are collated by the Director and told to the senior
staff team who together create a list of action points moving forward in order to
improve the programme for next year.
(b) Teacher Feedback
Course teachers are also given a feedback sheet to complete touching upon their
experience in working for Reach Cambridge, the facilities, support, students and
any other general comments. These comments are collated by the Programme
Coordinator and told to the senior staff who together create a list of action points
moving forward.
(c) Schools Feedback
The accompanying teachers that come with our school groups in the summer or
for courses during the year are also given their own feedback forms, as well as
creating their own feedback spreadsheets with their students as well.
(d) Action Points
The programme Director and senior management team have a meeting after each
programme to discuss the various feedback documents outlined above, as well as
any comments they want to make personally.
As a result of this meeting, the programme Director writes action points to
discuss and amend before the next programme. Each staff member is assigned
tasks specific to their responsibilities. Before the next course, these action points
are reviewed once more to check they have been completed.
(e) School Visits
Each year, the programme Director and Programme Coordinator visit schools to
discuss their feedback from the previous programme and how we have made, or
can make, positive changes moving forward before their next course takes place.
Email: info@reachcambridge.com
Fax: +44 (0)870 762 5542
Mail: Reach Cambridge, 23 King St, Cambridge, CB1 1AH, UK.