CBCI Telecom
www.cbcivideo.com
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TECHNOLOGY
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technology • CBCI Telecom
CBCI Telecom is Canada’s leading provider
of Visual Communication, helping businesses
and organizations effectively connect.
CBCI Telecom specializes in delivering
Cisco TelePresence, Videoconferencing
and Audiovisual solutions to the Canadian
market. The company has been serving
enterprises, the health and education sectors,
as well as the government communities
of Canada for more than 20 years. They
support their clients in making their visual
communications easy through leading-edge
professional services and Video Managed
Services. They provide the most talented
and knowledgeable visual communication
resources in Canada.
History
CBCI Telecom started in 1988 in Montreal as a
Emergency Management Centre
distributor of communication technologies such as
telephones, fax machines and modems (called the
In 1995, company teamed up with British Telecom
Telecom Division). In 1991 the company became
by combining the technologies. With 11 offices in
a national reseller for Mobility Canada—the only
the U.S., and five in Canada, the company became
telecom provider in Canada offering mobile ser-
the fifth largest video conferencing manufacturer
vices across the country at the time, turning CBCI
in the world. In 1997, CBCI Telecom was acquired
Telecom into a Canadian technological power-
by TANDBERG. Following this acquisition, in 1998
house. CBCI Telecom started developing new com-
CBCI Telecom bough back the Telecom Division
munication technologies, and in 1993 initiated
from Tandberg and became private again. In
the development of video conferencing systems.
1999, CBCI returned to the visual communication
SEPTEMBER 2012 • The Canadian Business Journal
5
world as a Value Added Reseller [VAR] for TAND-
our brand promise is to provide the best and the
BERG. In 2003, CBCI bought AVSpex, an Audio-
most talented expertise in the Canadian visual
Visual company based in Ottawa, providing the
communication sphere. We focus on all the as-
expertise and talent to fulfill the requirements for
pects of the visual communication, whether it’s
federal customers and more. In 2009, TANDBERG
videoconferencing, telepresence, audio-visual,
was acquired by Cisco.
digital signage, web conferencing, and so on.
Denis Dumouchel, President of CBCI Tele-
We have continually been ahead of all the video
com, told The Canadian Business Journal, “We
technologies, and we employ the most talented
continue to focus on visual communication, and
people and utilize their expertise in developing
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technology • CBCI Telecom
leading-edge visual solutions. Our single focus
and talent stands behind our success.”
“We can deliver our visual solutions any
place, independently from our clients’ locations
WHO'S BEHIND
THE LEADING VIDEOCONFERENCING
COMPANY'S
CROSS-CANADA
MPLS NETWORK?
Our business solutions guarantee
the network quality required
for content technology solutions
sensitive to connectivity performance.
and networks, and virtually anywhere—whether
it’s at our clients’ location or in a home office. We
can also scale the size of the projects, from just
a few office screens for an executive office, to a
fully integrated multimedia room, as well as amphitheater projection technology. Our projects are
very diversified and stem to different boardroom
size applications with customized automated
touch panels that control everything like multiple
screens, sound, lighting, picture, contact book as
well as videoconferencing codec.”
Clients
CBCI Telecom provides services to various organization segments such as enterprises, industries, government, healthcare, education, and
even commercial real estate. On the video side,
the company integrates ‘video end-points’ for the
clients, giving clients the ability to conduct video
calls to board meetings, or create a board meeting by connecting multiple locations. “Most of our
clients are stemming from the public sector, such
the fastest growing Ethernet
Fiber Carrier in Canada
FIBRENOIRE.CA
as provincial and federal government, and we
are the largest AV and VC provider on the government front in Canada. We have actually recently
SEPTEMBER 2012 • The Canadian Business Journal
7
been awarded a large-scale project with the
developed is broadening everyday from simple
government of Quebec that would allow to cre-
boardroom presentations to more interactive
ate a one-stop-shop solution for all their video-
solutions in commercial buildings such as our
conferencing service requirements.”
Virtual Concierge, and even AV solutions you see
On the commercial side, the company focus-
in coffee shops. With our cloud-enabled CBCI
es the delivery of its video conferencing [VC] and
Video Managed Services, clients start accessing
audiovisual [AV] services in Canada. “The visual
the benefits of video at an affordable price.”
communication market does not only serve the
large corporations anymore, any size business
Industry Expertise
and organization can benefit from using visual
The company’s position as a VAR – Value Add-
collaboration tools and video conferencing to
ed Reseller – allows CBCI Telecom to look at
gain a competitive edge. The range of solutions
every solution offered by the manufacturers,
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technology • CBCI Telecom
President Denis Dumouchel and CEO Jeff Speak
and the company is not tied to a single manu-
seek our feedback on their new products and
facturer. While the company works with certain
solutions, because we know what will work,
strong industry manufacturers (such as Cisco),
and what will not work for clients.”
the company seeks the best possible AV/VC
The awards received by CBCI Telecom over
solutions for its clients’ needs. “To provide our
the years confirm once again company’s position
clients with the best, we have the most tal-
as Top Canadian Visual Communication Partner
ented professionals. They have been working
for both clients and manufacturers. CBCI Telecom
in the industry for decades, and are leaders in
has achieved the prestigious industry recognition
their respective industry segments. They keep
of Cisco TelePresence Video Master Authorized
informed on all industry products and keep
Technology Partner. In addition, CBCI has been
updated on these developments, and continu-
named as Canada’s Cisco Business Video Partner
ally test new products that are in the market.
for 2010 and 2011, preceded by TANDBERG’s
Our expertise also attracts manufacturers who
Canada Partner of the Year for 8 consecutive
SEPTEMBER 2012 • The Canadian Business Journal
9
Draper’sConceal/Revealline
• AudioVisualprojectionscreens,
projectorlifts,andcustomlifts
• Disappearwhilenotinuse
• Movequicklyandquietlyintoview
whentheyareneeded
Technologythatis
neverinyourway!
Executive Demonstration Room
Data isual
www.datavisual.ca
years since its inception in 2002. In 2011, CBCI
involved in key company initiatives, as we spend a
Telecom ranked as 7th ‘Best of Small and Medium
lot of time listening to our employees who inform
Employers’ in Canada, 17th in 2010, and 30th in
us about clients’ needs. This enables us to provide
2009. In 2011 and 2012, company ranked in the
solutions and mobilize with higher efficiency.” CB
‘Top Information and Communication Technology
Companies in Canada’ of the Branham300 list, as
well as on the ‘North American Solution Provider
500’ (formerly VAR500) list.
CBCI Telecom believes in continuous development of its employees and their expertise. The
company organizes company rallies where the
employees share and exchange ideas and information about the industry. “Our employees are
www.cbcivideo.com
GEORGE MEDIA
NETWORK
AS SEEN IN THE SEPTEMBER 2012 ISSUE OF THE CANADIAN BUSINESS JOURNAL
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