-K A M E R U T U F
S R E
MASTERING PROCESS
IMPROVEMENT
monday 20 - WEDNESday 22
AUGUST 2012
SOFTWARE ENGINEERING INSTITUTE
The Carnegie Mellon Software Engineering Institute (SEI), based
in Pittsburgh in the United States, works closely with defence and
government organisations, industry, and academia to continually
improve software intensive systems. The SEI’s core purpose is to
help organisations improve their software engineering capabilities
and develop or acquire the right software, defect-free, within
budget and on time, every time. In 2011, the SEI launched their
Asia-Pacific operations in Adelaide at Carnegie Mellon University
– Australia to offer their advanced courses and certifications to the
Australian market.
conducting an organisation scan; establishing technical working
groups; understanding projects’ current states; redesigning
processes; developing whole product solutions; conducting pilots
and evaluations; and facilitating organisational learning. The
course discussion of each stage consists of activities and skill sets
that a process group employs to accelerate broad adoption of new
processes and technologies that support model goals.
The course consists of lectures and exercises that reinforce key
course elements with ample opportunity for participant questions
and discussion. After attending the course, participants will
understand the activities necessary to implement process
improvement using a CMM or CMMI model in their
organisation.
who should attend?
•
•
Process group members (e.g., PG, EPG, SEPG)
Those responsible for leading and facilitating process
improvement in their organisation
Those preparing to adopt a capability maturity model
(i.e., CMMI, P-CMM)
For more information on the Software Engineering Institute,
visit www.cmu.edu.au/sei
•
about the course
TOPICS
This three-day course introduces participants to a series of effective
practices for process improvement. These practices address the
intertwined challenges faced by change agents in conducting a
process improvement effort. This course is appropriate for
members of a process group (e.g., PG, EPG, SEPG), for those
leading and facilitating process improvement activities, and for
those preparing to adopt a CMMI or CMM model to guide
process improvement in their organisation.
•
•
•
•
The SEI’s IDEAL model, which is a high-level description of the
phases of process improvement, serves as the framework for the
approach taught in this class. The course provides a brief overview
of the first two IDEAL model phases (initiating and diagnosing),
then introduces the Process Change Methodology (PCM), which
identifies activities needed to apply the last three IDEAL model
phases (establishing, acting and learning). The eight stages of the
PCM include: organising and preparing for process improvement;
Process improvement life cycle
Process group and process improvement infrastructure
Process change methodology (PCM)
Skills and knowledge associated with the PCM
objectives
•
•
•
•
Understand the process improvement life cycle
Implement an effective process improvement
infrastructure
Be an effective process group team lead or member and
understand what is required for a group to work well in
the Software Development Life Cycle
Understand a systems-level view of how process
improvement is planned and implemented using a
www.cmu.edu.au
CRICOS Provider Number: 02696B
mastering process improvement
monday 2o – WEDNEsday 22 AUGUST 2012
-K A M E R U T U F
S R E
•
•
•
capability maturity model
Know what knowledge and skills are important
for process group members and how they can be
applied
Apply a toolkit of relevant process improvement
and change management skills and techniques
within their organisation
Begin gaining confidence in their ability to
perform their role in the process group
PRE-REQUISITES
Before registering for this course, participants must
have completed at least one introductory course in
one of the CMM models (i.e., CMMI, P-CMM).
materials
On the first day of the course, participants will
receive a student course notebook, a student exercise
notebook, and tools in the form of a resource
notebook, one book, and a CD-ROM that contains
an electronic copy of the notebook materials.
venue
Waratah Room
Russell Conference Centre
Canberra ACT
cost
Tuition for DMO employees AUD $3,785 ex. GST
Cancellation fee of AUD $500 will apply 10 days
prior to course commencement. Name changes
permitted if you are unavailable to attend.
REGISTER TODAY
T + 61 (0) 8 8110 9910
Eadmissions@cmu.edu.au
F + 61 (0) 8 8211 9444
Wwww.cmu.edu.au/sei
Program Schedule
Monday 20 August
8:30am – 5:00pm
Course commences (meals & refreshments included)
Tuesday 21 August
8:30am – 5:00pm
Course continues (meals & refreshments included)
Wednesday 22 August
8:30am – 5:00pm
Course concludes (meals & refreshments included)
www.cmu.edu.au
CRICOS Provider Number: 02696B
REGISTRATION FORM
MASTERING PROCESS IMPROVEMENT
20 - 22 AUGUST 2012
Fax to: + 61 (0) 8 8211 9444
EMAIL: admissions@cmu.edu.au
-K A M E R U T U F
S R E
surName
first name
title
email
organisation
DATE OF BIRTH
organisation address
postal address for invoice
phone
fax
mobile
PLEASE LET US KNOW IF YOU HAVE ANY SPECIAL REQUIREMENTS
INCLUDING: DIETARY, MOBILITY ACCESS OR OTHER.
q please check if you do not want your name and contact information to appear
on the class participation list.
WE WILL PROVIDE YOU WITH A TAX INVOICE AND PAYMENT DETAILS UPON RECEIPT OF YOUR
REGISTRATION FORM
Questions about the PROGRAM
Anna Cosentino
Chief Operating Officer
T +61 8 8110 9905
M 0438 468 142
E acosenti@cmu.edu.au
W www.cmu.edu.au/sei
Carnegie Mellon
University – Australia
220 Victoria Square
Adelaide, South Australia 5000 Australia
To register
Admissions Office
T + 61 (0) 8 8110 9900
E admissions@cmu.edu.au
F + 61 (0) 8 8211 9444
W www.cmu.edu.au/sei
CRICOS Provider Number: 02696B
ABN 97 116 769 423
www.cmu.edu.au