HOST Program Highlights 2013 U.S. Hotel Operating Statistics for the year 2012 AN A LY TI C S AN A LY TI C S The HOST Almanac is an annual publication of STR Analytics. All information contained in this report is assembled and compiled by STR Analytics. Although information in this publication has been obtained from sources which STR Analytics believes to be reliable and accurate, we do not guarantee its accuracy since it is submitted by third parties. See page 35 for detailed information on study methodology and techniques. All opinions and estimates included in the HOST Almanac constitute the best judgment of STR Analytics and are subject to change without notice. This publication is not intended to represent the rendering of legal, accounting or professional services. Reproduction is prohibited without prior written authorization. Items may be quoted when full credit is given to the HOST Almanac by STR Analytics. For publication information: Call +1 303 449 6558 Fax +1 303 449 6587 E-mailHOST@STRanalytics.com Webwww.STRanalytics.com Copyright 2013 by Smith Travel Research, Inc. All rights reserved The HOST Almanac is published by and all data in the HOST Almanac are compiled by: STR Analytics 4940 Pearl East Circle, Suite 103 Boulder, CO 80301 USA Stephen Hennis CHA, ISHC, Director Carter Wilson Director Caitlyn Milton Business Intelligence Manager Alison Hoyt Project Manager HOST Almanac 2013 Page 2 table of contents AN A LY TI C S reports special report: rising industry profits in 2012. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 u.s. lodging industry profitability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 hotel revenue vs. market share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 chain scale profitability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 operation: renovation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 mapping profitability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 looking back: the u.s. hotel industry in charts and graphs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 info geographic regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 methodology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 summaries total u.s. summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 full-service summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 limited-service summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 total u.s. summaries ratio to sales (RTS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 per available room (PAR). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 per occupied roomnight (POR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 total u.s. details: ratio to sales (RTS) revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 departmental expenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 undistributed expenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 selected fixed costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 total u.s. details: per available room (PAR) revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 departmental expenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 undistributed expenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 selected fixed costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 total u.s. details: per occupied room night (POR) revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 departmental expenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 undistributed expenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 selected fixed costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 glossary glossary of HOST terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 HOST Almanac 2013 Page 3 special report: rising industry profits in 2012 AN A LY TI C S Following an increase in 2011, U.S. hotel industry profits recorded another strong gain during 2012. Based on nearly 6,000 hotels reporting income and expense statements to STR Analytics, U.S. hotel industry profit came in just under the peak level recorded in 2007. Total industry revenue levels topped an estimated $162 billion, with house profit reaching $58 billion and net operating income just under $40 billion. “No matter how you revenue manage your hotel, it’s ultimately about profit,” said Carter Wilson, director of STR Analytics. “While it’s encouraging that the gross numbers for 2012 are near record highs, many properties are still not back to peak profit. Luxury and Upper Upscale properties are leading the charge back to profitability, but there are still a lot of struggles in the middle and lower chain-scale segments.” However, while profits were up, revenue growth moderated compared with gains achieved in 2011. Total industry revenues grew 5.2% in 2012 (4.7% per available room), compared with 8.8% in 2011. Operators battled the slowing revenue growth with tighter cost controls, as evidenced by a mild 2.3% increase in operated department expenses. “We saw particular controls exhibited over rooms expenses,” said Caitlyn Milton, business intelligence manager at STR Analytics. “Rooms expenses grew at 73% the rate of room revenue. Some of this had to do with more growth in rate than occupancy in 2012, but operators seem to be succeeding in controlling variable costs better than before.” Overall industry NOI increased 13.4% in 2012, after adjusting for a 4.0% reserve for replacement expense. NOI does not include deductions for rent, amortization, depreciation or debt service. Other highlights of this 2013 HOST Almanac: • Full-service hotels reported an average occupancy of 70.2% and an average daily rate of $159.52 in 2012. • On average, full-service hotels generated $244.76 in total revenue per occupied room night, up from $240.08 in 2011. Full-service, chain-affiliated hotels checked in at $237.26 per occupied room night, while independent properties reported $336.16 per occupied room night. • Gross operating profit for full-service properties was 34.1% compared with 31.5% in 2011. GOP was approximately $21,344 per available room and $83.57 per room night. • Overall in 2012, limited-service hotels recorded an occupancy of 70.7% (up slightly from 70.0% in 2011) and an ADR of $92.15 (compared with $89.85 in 2011). • Limited-service hotels reported a GOP of 49.9%, which was an increase from 48.8% in 2011. These hotels generated $47.44 in GOP per occupied room night and $12,129 per available room. • Franchise fees in chain-affiliated, limited-service hotels accounted for 2.6% of the undistributed operating expenses, which equates to $2.42 per occupied room night. HOST Almanac 2013 Page 4 AN A LY TI C S For the first time in the HOST Almanac program, STR Analytics collected more than 90 additional line items of income and expense from participating properties. Highlights from the additional lines reported include: • Luxury hotels outperformed Upper Upscale hotels in banquet revenue (per available room) on a 2:1 basis. • Luxury hotels also had a significantly higher capture of revenue from cancellation fees than any other class. • For properties reporting more than $5,000 in food-and-beverage revenues, 83.0% of these hotels registered a profit in the F&B department (including outlets, banquets, room rental, in-room dining, and mini-bars combined). Luxury and Upper Upscale properties were most likely to be profitable. • For reporting full-service hotels, Internet revenue per-occupied-room ranged from $0.48 at Upscale properties to $1.36 for Luxury hotels. innovate. create. consult. AN A LY TI C S STR Analytics is a group of dynamic hotel experts with access to the unparalleled international hotel database compiled by STR. Our unique resources enable us to offer statistically focused, pragmatic products and services for a more complete understanding of key industry aspects regarding the nature of competition, price elasticity, market segmentation, profitability, client satisfaction, brand loyalty and risk. products include: Almanac Suite: Transaction Almanac Development Almanac HOST Almanac Comp Set Suite: Current Comp Set Grade Comp Set Recommendations Comp Set Consulting HOST Program: HOST Almanac Custom HOST Reports Comparative HOST Reports Individualized HOST Reports Monthly Subscriptions: Pulse Report Bandwidth Report RPM Report HOST Almanac 2013 Custom Analysis: DataCast Reports ROI Models Interactive Dashboards FOR MORE INFORMATION Visit: www.STRanalytics.com Email: concierge@stranalytics.com Call: +1 303 449 6558 Page 5 Total U.S. Summary Occupancy (of Sample) Average Size of Property (Rooms) Average Daily Rate Ratio to Sales Total U.S. Chain-Affiliated Independent Total U.S. 70.4% 187 $135.73 70.9% 187 $133.00 64.0% 184 $176.40 Same Store Analysis Per Available Room Per Occupied Roomnight Ratio to Sales Per Available Room Per Occupied Roomnight $34,675 $135.73 71.9% $34,222 $133.00 Ratio to Sales Per Available Room Per Occupied Roomnight $40,719 $176.40 2012 Variance from 2011 REVENUE Rooms 70.7% Food 15.4 7,530 29.47 15.1 7,159 27.82 18.2 12,464 54.00 4.2 4.1 2,006 7.85 3.9 1,860 7.23 5.8 3,962 17.17 4.6 Other Food & Beverage 4.2 2,039 7.98 4.0 1,913 7.43 5.4 3,715 16.09 4.1 Telecommunications 0.5 229 0.90 0.5 236 0.92 0.2 141 0.61 (10.4) Other Operated Departments 3.8 1,853 7.26 3.2 1,532 5.95 9.0 6,145 26.62 3.7 Rentals & Other Income 1.3 625 2.45 1.2 579 2.25 1.8 1,232 5.34 (3.3) Cancellation Fee 0.1 73 0.29 0.1 68 0.27 0.2 138 0.60 2.5 100.0% $49,030 $191.92 100.0% $47,569 $184.87 100.0% $68,517 $296.82 6.1% 26.3% $9,110 $35.66 26.0% $8,912 $34.63 28.9% $11,752 $50.91 5.4% 74.3 8,600 33.66 73.9 8,083 31.41 76.9 15,496 67.13 4.4 149.7 343 1.34 144.4 340 1.32 268.0 377 1.63 1.2 Beverage Total Revenue 59.4% 7.2% DEPARTMENTAL EXPENSES Rooms Food & Beverage Telecommunications Other Operated Depts & Rentals 46.4 1,185 4.64 973 3.78 4,004 17.35 Total Departmental Expenses 39.2% $19,238 $75.30 38.5% $18,309 $71.15 46.2% $31,630 $137.02 4.6% Total Departmental Profit 60.8% $29,793 $116.62 61.5% $29,260 $113.71 53.8% $36,887 $159.80 7.1% Administrative & General 8.6% $4,214 $16.50 8.5% $4,056 $15.76 9.2% $6,326 $27.41 3.9% Marketing 6.6 3,254 12.74 6.7 3,187 12.39 6.0 4,143 17.95 5.9 Utility Costs 4.0 1,955 7.65 4.0 1,898 7.37 4.0 2,721 11.79 (3.0) Property Operations & Maintenance 4.8 2,340 9.16 4.7 2,239 8.70 5.4 3,687 15.97 3.0 24.0% $11,764 $46.05 23.9% $11,380 $44.23 24.6% $16,876 $73.11 3.1% 36.8% $18,029 $70.57 37.6% $17,880 $69.49 29.2% $20,011 $86.69 9.9% 44.7 53.3 0.7 UNDISTRIBUTED OPERATING EXPENSES Total Undistributed Operating Expenses GROSS OPERATING PROFIT Franchise Fees (Royalty) 1.3 613 2.40 654 2.54 66 0.29 4.7 Management Fees 2.7 $1,300 $5.09 2.7% $1,269 $4.93 2.5% $1,709 $7.40 8.4 32.9% $16,116 $63.08 33.5% $15,957 $62.01 26.6% $18,236 $79.00 10.2% 3.5% $1,693 $6.63 3.5% 1,665 $6.47 3.0% $2,068 $8.96 5.9% INCOME BEFORE FIXED CHARGES 1.4 0.1 Selected Fixed Charges Property Taxes Insurance 1.1 547 2.14 1.1 525 2.04 1.2 849 3.68 10.0 Reserve for Capital Replacement 1.8 881 3.45 1.8 867 3.37 1.6 1,067 4.62 7.4 AMOUNT AVAILABLE FOR DEBT SERVICE & OTHER FIXED CHARGES* 26.5% $12,994 $50.86 $12,900 $50.13 $14,252 $61.74 27.1% 20.8% NOTES: Ratio to sales based on Total Revenue, except Departmental Expenses. Per Available Room based on total number of hotel rooms. Per Occupied Roomnight based on total number of occupied rooms. 11.0% 38 STR Analytics 4940 Pearl East Circle Suite 103 Boulder CO 80301 Phone: +1 (303) 396 1641 Fax: +1 (303) 449 6587 www.STRanalytics.com HOST@STRanalytics.com SAMPLE 2013 Custom HOST Report Year End 2012 Table of Contents Summary Revenue Departmental Expenses Undistributed Operating Expenses Selected Fixed Charges Participation Report Definitions Date Created: May 13, 3013 Tab 1 2 3 4 5 6 7 8 NOTE: All data is random and for design purposes only. Cost: $425/per report To order, email: HOST@STRanalytics.com 2012 Props: 8 Rooms: Occupancy: 1,865 57.9% ADR: $91.52 RevPAR: $52.99 2011 Props: 8 Rooms: Occupancy: 1,872 57.2% ADR: $88.08 RevPAR: $50.38 STR Analytics 2013 Custom HOST Report Summary 2012 Ratio to Sales REVENUE 1 % Rooms Food Beverage Telecommunications Other Operated Departments Rentals & Other Income Cancellation Fee TOTAL REVENUE 2011 Amount Per Available Room Amount Per Occupied Room Night $ $ % 74.2 % 16.4 3.7 0.1 0.3 5.3 0.0 100.0 % $19,343 4,284 966 18 79 1,384 0 $26,074 $91.52 20.27 4.57 0.09 0.38 6.55 0.00 $123.38 29.1 % 80.0 862.6 56.2 474.9 42.8% % $5,632 4,202 159 778 377 $11,148 $26.65 19.88 0.75 3.68 1.78 $52.74 52.6 % 4.0 -0.5 2.3 1.1. 57.2% % $13,712 1,048 -140 606 -297 $14,928 9.3 % 7.5 6.0 5.8 28.6% 25.9% % 2.7 2.6 20.6 % DEPARTMENTAL EXPENSES Rooms Food & Beverage Telecommunications Rental Income Other Expenses TOTAL DEPARTMENTAL EXPENSES Ratio to Sales 1 74.1 % 16.2 3.6 0.1 0.3 5.8 0.0 100.1 % Variance % Amount Per Available Room Amount Per Occupied Room Night Amount Per Available Room Amount Per Occupied Room Night $ $ % % $18,390 4,031 885 21 76 1,431 0 $24,834 NOTE: All data and for 30.5 %is random $5,613 82.9 4,077 design purposes only. 834.4 179 $88.08 19.31 4.24 0.10 0.36 6.85 0.00 $118.94 5.2 % 6.3 9.2 (14.3) 3.9 (3.3) 0.3 % 3.1 (11.2) (25.5) 183.5 0.9 % (0.9) 1.8 (12.8) (26.4) 182.5 (0.3) % 5.0 % 3.9 5.0 7.8 (10.0) 5.6 (4.4) % 3.7 % 73.0 175.4 44.5% % 1,044 133 $11,046 $26.88 19.53 0.86 5.00 0.63 $52.90 $65.68 5.02 (0.67) 2.90 (1.42) $71.51 51.5 % 3.4 -0.6 1.6 -0.2 55.6% % $12,778 839 -157 386 -57 $13,789 $61.21 4.02 (0.75) 1.85 (0.27) $66.06 7.3 % 24.9 (10.7) 56.8 422.0 8.3 % 7.3 24.9 (10.7) 56.8 425.9 8.3 % $2,427 1,948 1,570 1,514 $7,459 $11.49 9.22 7.43 7.16 $35.30 9.4 % 7.3 6.3 6.6 29.6% % $2,326 1,803 1,565 1,644 $7,338 $11.14 8.64 7.50 7.87 $35.15 4.3 % 8.0 0.3 (7.9) 1.6 % 3.1 6.7 (0.9) (9.0) 0.4 % $6,769 699 668 $5,402 $32.03 22.4% % 3.6 2.8 16.0 % $5,551 899 694 $3,958 $26.59 21.9 % (22.2) (3.7) 36.5 % 20.5 % 3.31 3.16 $25.56 (23.2) (5.1) 34.9 % 4.39 1.39 0.29 3.9 1.3 0.2 % DEPARTMENTAL PROFITS Rooms Food & Beverage Telecommunications Rental Income Other Expenses TOTAL DEPARTMENTAL PROFITS % UNDISTRIBUTED OPERATING EXPENSES Administrative & General Marketing Utility Costs Property Operation & Maintenance TOTAL UNDISTRIBUTED OPERATING EXPENSES GROSS OPERATING PROFIT Franchise Fees (Royalty) Management Fees INCOME BEFORE FIXED CHARGES 4.31 3.33 $18.95 % SELECTED FIXED CHARGES 3.6 1.1 0.2 Property Taxes Insurance Reserve For Capital Replacement AMOUNT AVAILABLE FOR DEBT 2 SERVICE & OTHER FIXED CHARGES SUPPLEMENTAL PAYROLL ANALYSIS 928 293 61 970 317 61 4.65 1.52 0.29 (4.3) (7.6) - (5.6) (8.6) - 16.1 % $4,120 $19.49 11.9 % $2,610 $12.49 57.9 % 56.0 % 14.0 % 9.8 0.2 0.2 4.1 3.7 2.7 34.7% % $3,650 2,547 55 62 1,072 952 707 $9,045 $17.27 12.05 0.26 0.29 5.07 4.50 3.34 $42.78 15.0 % 10.2 0.2 0.2 4.2 4.0 2.9 36.6% % $3,718 2,526 59 45 1,037 989 718 $9,092 $17.81 12.10 0.28 0.22 4.94 4.74 3.44 $43.53 (1.8) % 0.8 (6.8) 37.8 3.4 (3.7) (1.5) (0.5) % (3.0) (0.4) (7.1) 31.8 2.6 (5.1) (2.9) (1.7) % 3 Rooms Total Food and Beverage Telecommunications Other Operated Departments Administrative & General Marketing Property Operations & Maintenance TOTAL PAYROLL & RELATED EXPENSES SUPPLEMENTAL FOOD & BEVERAGE INFORMATION % 3 Cost of Food Sales Cost of Beverage Sales Total Cost of F&B Sales Food & Beverage Payroll Food & Beverage Other Expenses 1 2 3 Rooms, F&B, and Telecommunications expense ratios to sales for departmental expenses and profits are based on their respective departmental revenues. All other expenses are based on total revenue. Other Fixed Charges include Depreciation and Amortization, Interest, Rent, and Equipment Leases Payroll and Costs of Sales are included in expenses. Amounts shown here are for additional detail only. Not all participants provide detailed data on payroll and F&B costs; therefore, the following supplemental analyses provide the ratios for only these hotels in the samples that reported detailed information. Consequently, the amounts may not tie to the departmental figures provided. NOTE: Totals may not add due to rounding. Source: STR Touchstone, Inc. d/b/a STR Analytics (“STR Analytics”) - The information contained in this report is based upon independent surveys and research from sources considered reliable but no representation is made as to its completeness or accuracy. This information is industry standard and is intended solely for the internal purposes of your company and should not be published in any manner unless authorized by STR Analytics. Copyright 2013 STR Touchstone, Inc. d/b/a STR Analytics. All rights reserved. 2012 Props: 8 Rooms: Occupancy: 1,865 57.9% ADR: $91.52 RevPAR: $52.99 2011 Props: 8 Rooms: Occupancy: 1,872 57.2% ADR: $88.08 RevPAR: $50.38 STR Analytics 2013 Custom HOST Report Revenue Detail 2012 Ratio to Sales REVENUE 1 Amount Per Occupied Room Night $ $ % 74.2 % Rooms 2011 Amount Per Available Room $19,343 Ratio to Sales 1 Amount Per Occupied Room Night Amount Per Available Room Amount Per Occupied Room Night $ $ % % % $91.52 74.1 % 20.27 16.2 Variance % Amount Per Available Room $18,390 $88.08 5.2 % 3.9 19.31 6.3 5.0 7.8 % Transient Revenue Group Revenue Rooms Other 16.4 Food 4,284 Outlets In-Room Dining Banquet/Catering Mini Bar Other Room Rental Audio/Visual Service Charges Beverage Outlets In-Room Dining Banquet/Catering Mini Bar Other Telecommunications Phone Internet Other Other Operated Departments Golf-Green Fees Golf-Retail Golf-Membership Golf-Other Spa-Treatments Spa-Retail Spa-Other Laundry/Dry Cleaning Transportation/Garage/ Other Rentals & Other Income Cancellation Penalties TOTAL REVENUE 4,031 NOTE: Detailed data completed upon availability. If specific detailed line items are nonexistent or insufficient within a set of hotels, the line item will be blank 3.7 966 0.1 0.3 5.3 0.0 100.0 % 4.57 3.6 885 4.24 9.2 18 0.09 0.1 21 0.10 (14.3) 79 0.38 0.3 76 0.36 3.9 NOTE: All data is random and for design purposes only. 1,384 156 $26,230 Total Revenue MIN Total Revenue MAX $35,000 $30,000 $24,512 $30,152 5,640 6.55 0.63 $124.01 $127.00 $126.00 $125.00 $25,000 $124.00 $20,000 $123.00 $15,000 $122.00 $10,000 $121.00 $120.00 $5,000 $0 Aggregate value $119.00 $118.00 $120.62 $125.64 5 5.8 0.3 100.0 % 1,431 93 $24,927 $30,000 $25,000 $20,000 $15,000 $10,000 $5,000 $0 $22,859 $27,485 4,626 $160.00 $159.00 $158.00 $157.00 $156.00 $155.00 $154.00 $155.32 $160.23 5 5.6 (3.3) 67.6 5.2 % 6.85 38.67 $157.61 $161.00 (10.0) (4.4) (98.4) (21.3) -0.2 % 6.3 7 6 % -22.3 % 1.2 5 0 5 4 3 2 -5 -10 -15 1 $153.00 0 $152.00 -1 -20 -25 *charts omitted for Ratio to Sales for this sheet because Total Revenue is 100% Bar represents minimum to maximum range of individual properties Source: STR Touchstone, Inc. d/b/a STR Analytics (“STR Analytics”) - The information contained in this report is based upon independent surveys and research from sources considered reliable but no representation is made as to its completeness or accuracy. This information is Analytics of any industry standard and is intended solely for the internal purposes of your company and should not be published in any manner unless authorized by STR Analytics. Copyright 2013 STR Touchstone, Inc. d/b/a STR Analytics. All rights reserved. 2012 Props: 8 Rooms: Occupancy: 1,865 57.9% ADR: $91.52 RevPAR: $52.99 2011 Props: 8 Rooms: Occupancy: 1,872 57.2% ADR: $88.08 RevPAR: $50.38 STR Analytics 2013 Custom HOST Report Departmental Expenses Detail 2012 Ratio to Sales 1 2011 Amount Per Available Room Amount Per Occupied Room Night $ $ % Ratio to Sales 1 Variance % Amount Per Available Room Amount Per Occupied Room Night Amount Per Available Room Amount Per Occupied Room Night $ $ % % % DEPARTMENTAL EXPENSES 29.1 % Rooms $5,632 Salaries & Wages Payroll Taxes & Benefits All Other Room Expenses Food & Beverage Cost of Food Cost of Beverage All Other F&B Expenses Salaries & Wages Payroll Taxes & Benefits Telecommunications Salaries & Wages Payroll Taxes & Benefits All Other Expenses Other Operated Departments Parking-Salaries & Wag Parking-Payroll Taxes & Benefits Golf-Salaries & Wages Golf-Payroll Taxes & Benefits Golf-Cost of Retail Golf-Other Expenses Spa-Salaries & Wages Spa-Payroll Taxes & Benefits Spa-Cost of Retail Spa-Other Expenses Other-Salaries & Wages Other-Payroll Taxes & Benefits Other-Cost of Sales All Other Expenses Rentals and Other Income Cost of Sales Rentals All Other Expenses TOTAL DEPARTMENTAL EXPENSES Total Departmental Expenses MIN Total Departmental Expenses MAX 47.0 30.5 % $26.65 $5,613 0.3 % $26.88 NOTE: Detailed data completed upon availability. If specific 82.9 4,077 19.88 19.53 detailed line items are nonexistent or insufficient within a set of hotels, the line item will be blank 80.0 4,202 862.6 159 56.2 474.9 778 377 3.1 0.86 (11.2) (12.8) 73.0 175.4 5.00 0.63 (25.5) 183.5 (26.4) 182.5 3.68 1.78 1,044 133 42.8 % $11,148 $52.74 44.5 % $11,046 $52.90 0.9 % $10,456 $18,546 8,090 $52.74 $65.36 13 40.0 % 45.0 5 $10,487 $20,512 10,025 $48.00 $55.23 7 0.0 % 1.2 $20,000 $18,000 45.0 $16,000 44.0 $14,000 43.0 $12,000 42.0 $10,000 41.0 $8,000 40.0 $6,000 39.0 $4,000 38.0 $2,000 37.0 $0 $70.00 $60.00 46.0 44.0 $50.00 42.0 $30.00 41.0 $0.00 $54.00 $52.00 1.4 (0.3) % -0.5 % 2.0 2.5 1.2 2 1 1.5 0.8 1 0.6 0.5 $50.00 $10,000 $48.00 $5,000 38.0 37.0 $56.00 $15,000 40.0 39.0 $10.00 $20,000 43.0 $40.00 $20.00 $25,000 45.0 % 1.8 179 0.75 is random 834.4 NOTE: All data and for design purposes only. 40.0 % 45.8 5.8 46.0 (0.9) $0 $46.00 $44.00 0.4 0 0.2 -0.5 0 -1 Aggregate value Bar represents minimum to maximum range of individual properties Source: STR Touchstone, Inc. d/b/a STR Analytics (“STR Analytics”) - The information contained in this report is based upon independent surveys and research from sources considered reliable but no representation is made as to its completeness or accuracy. 2012 Props: 8 Rooms: Occupancy: 1,865 57.9% ADR: $91.52 RevPAR: $52.99 2011 Props: 8 Rooms: Occupancy: 1,872 57.2% ADR: $88.08 RevPAR: $50.38 STR Analytics 2013 Custom HOST Report Undistributed Operating Expenses Detail 2012 Ratio to Sales UNDISTRIBUTED OPERATING EXPENSES 1 Amount Per Occupied Room Night $ $ % Administrative & General Salaries & Wages Payroll Taxes & Benefits Credit Card Commissions Centralized Accounting Corporate Office Reimburseables All Other Expenses Sales & Marketing Salaries & Wages Payroll Taxes & Benefits Corporate Office Reimburseables Sales Expenses Marketing Expenses Other Expenses Utility Costs Electricity Gas Oil Steam Water & Sewer Other Property Operations & Maintenance Payroll and Related Expenses All Other Expenses TOTAL UNDISTRIBUTED OPERATING EXPENSES Total Undistributed Operating Expenses MIN Total Undistributed Operating Expenses MAX 34.0 2011 Amount Per Available Room Ratio to Sales 1 Variance % Amount Per Available Room Amount Per Occupied Room Night Amount Per Available Room Amount Per Occupied Room Night $ $ % % % 9.3 % $2,427 9.4 % 7.5 $1,948 6.0 $1,570 $7.43 6.3 $1,565 5.8 $1,514 $7.16 6.6 $1,644 28.6 % $7,459 $35.30 29.6 % $7,338 $35.15 28.6 % 33.2 4.6 $6,548 $8,546 1,998 $30.68 $48.57 18 28.7 % 34.6 6 $6,253 $9,623 3,370 $21.52 $36.20 15 $11.49 $2,326 4.3 % 3.1 8.0 6.7 $7.50 0.3 (0.9) $7.87 (7.9) (9.0) $11.14 NOTE: Detailed data completed upon availability. If specific detailed line items are nonexistent or insufficient within a$8.64 set of 7.3 $1,803 $9.22 hotels, the line item will be blank % NOTE: All data is random and for design purposes only. 33.0 32.0 31.0 30.0 29.0 28.0 $9,000 $8,000 $7,000 $6,000 $5,000 $4,000 $3,000 $2,000 27.0 $1,000 26.0 $0 $60.00 $50.00 40.0 35.0 $12,000 $10,000 30.0 $40.00 $30.00 $20.00 25.0 20.0 15.0 $6,000 $4,000 $0.00 5.0 0.0 $25.00 $0 % 0.0 % 2.3 2 2.5 1.5 2 1 1.5 0.5 1 0 0.5 -0.5 0 $20.00 $15.00 $10.00 $2,000 0.4 $35.00 $30.00 $8,000 10.0 $10.00 $40.00 1.6 % -0.2 % 1.7 $5.00 $0.00 Aggregate value Bar represents minimum to maximum range of individual properties Source: STR Touchstone, Inc. d/b/a STR Analytics (“STR Analytics”) - The information contained in this report is based upon independent surveys and research from sources considered reliable but no representation is made as to its completeness or accuracy. This information is Analytics of any industry standard and is intended solely for the internal purposes of your company and should not be published in any manner unless authorized by STR Analytics. Copyright 2013 STR Touchstone, Inc. d/b/a STR Analytics. All rights reserved. 2012 Props: 8 Rooms: Occupancy: 1,865 57.9% ADR: $91.52 RevPAR: $52.99 2011 Props: 8 Rooms: Occupancy: 1,872 57.2% ADR: $88.08 RevPAR: $50.38 STR Analytics 2013 Custom HOST Report Selected Fixed Charges Detail 2012 Ratio to Sales SELECTED FIXED CHARGES 1 Amount Per Occupied Room Night $ $ % Taxes 3.6 928 1.1 293 0.2 61 Real Estate Taxes Personal Property Taxe Other Taxes Insurance Building & Contents Liability Other Reserve For Capital Replacement AMOUNT AVAILABLE FOR DEBT SERVICE & OTHER FIXED CHARGES 25.0 Ratio to Sales 1 Amount Per Occupied Room Night Amount Per Available Room Amount Per Occupied Room Night $ $ % % % 3.9 4.39 Variance % Amount Per Available Room 970 4.65 NOTE: Detailed data completed upon availability. If specific detailed line items are nonexistent or insufficient within a set of 1.3 317 1.39 1.52 hotels, the line item will be blank 16.1 % Amount Available for Debt Service & Other Fixed Charges MIN Amount Available for Debt Service & Other Fixed Charges MAX 2011 Amount Per Available Room 0.2 0.29 61 NOTE: All data is random and for design purposes only. $3,520 $16.65 11.9 % $2,032 73.2 % $2,563 $15.45 10.5 % $1,526 $7.52 $18.62 3 15.3 5 $3,623 2,097 $14.63 7 20.0 15.0 10.0 5.0 0.0 (8.6) $9.72 $4,512 1,949 18.0 (7.6) - 15.2 % $20.00 (5.6) 0.29 20.3 5.1 $5,000 (4.3) 71.3 45.2 % 62.3 % 75.4 78.4 80 90 $3,500 $14.00 70 80 $3,000 $12.00 60 $2,500 $10.00 50 $2,000 $8.00 40 $1,500 $6.00 30 $1,000 $4.00 20 2.0 $500 $2.00 10 10 0.0 $0 $0.00 0 0 $4,500 $18.00 16.0 $4,000 $16.00 14.0 $3,500 $14.00 $3,000 $12.00 $2,500 $10.00 $2,000 $8.00 $1,500 $6.00 $1,000 $4.00 4.0 $500 $2.00 $0 $0.00 12.0 10.0 8.0 6.0 $4,000 $16.00 % 70 60 50 40 30 20 Aggregate value Bar represents minimum to maximum range of individual properties Source: STR Touchstone, Inc. d/b/a STR Analytics (“STR Analytics”) - The information contained in this report is based upon independent surveys and research from sources considered reliable but no representation is made as to its completeness or accuracy. This information is Analytics of any industry standard and is intended solely for the internal purposes of your company and should not be published in any manner unless authorized by STR Analytics. Copyright 2013 STR Touchstone, Inc. d/b/a STR Analytics. All rights reserved. STR Analytics Custom HOST Participation Report Limited-Service: Boston Downtown/Airport Job #: STR # New PROPERTY NAME ADDRESS CITY ST ZIP ROOMS APR ($) CHAIN SCALE BRAND PARENT COMPANY YEAR OPEN LOCATION 32562 Holiday Inn Express & Suites Boston 280 Friend St Boston MA 2114 72 299 Upper Mid 199501 Urban 40993 Comfort Inn & Suites Logan Intrntl 85 American Legion Hwy Revere MA 2151 208 210 Upper Mid 200008 Suburban Total Properties: 2 Total Rooms: 280 Source: STR Touchstone, Inc. d/b/a STR Analytics (“STR Analytics”) - The information contained in this report is based upon independent surveys and research from sources considered reliable but no representation is made as to its completeness or accuracy. This information is in no way to be constructed as a recommendation by STR Analytics of any industry standard and is intended solely for the internal purposes of your company and should not be published in any manner unless authorized by STR Analytics. Copyright 2013 STR Touchstone, Inc. d/b/a STR Analytics. All rights reserved. NOTE: All data is random and for design purposes only. 7 of 8 2012 2011 • • • United States 4940 Pearl East Circle, Suite 103 Boulder CO 80301 Phone: +1 (303) 449 6558 www.stranalytics.com HOST@STRanalytics.com HOST Order Form Thank you for your interest in the HOST Program by STR Analytics. The HOST Almanac and Custom HOST Reports are delivered by email only. If you have any questions, please call +1 303 449 6558. To order your HOST Almanac or Custom HOST Report, please email this form to STR Analytics at HOST@STRanalytics.com. The HOST Almanac is also available for online purchase at www.STR.com Client Information Billing Information Billing address same as client address Client Name Title Client Name Company Title Address 1 Company Address 2 Address 1 City, State, Zip Address 2 Country City, State, Zip Phone Country Fax Phone Email Fax (used for report delivery and correspondence) Terms and Conditions Please read our Terms and Conditions on the agreement tab and electronically sign below if you agree. Please tick (x) here is you agree to be bound by the terms and conditios. Checking this box constitutes your electronic signature Email Name on Card Credit Card Type Credit Card Number Signature of Credit Card Credit Card Holder: Typing your name in the box above constitutes your electronic signature. Credit Card information will be placed on file for all future charges originating from this requester until STR is otherwise notified. Expiration Enter expiration date in this format: MM/YYYY Tax ID / RFC (optional) FedEx Account No. (optional) Username & Password Check this box if you would like a username and password for easy online ordering. 2013 HOST Program Choose Your HOST Report: Please check ("X") all that apply 2013 HOST Almanac $400 Annual report (based on 2012 financial performance) 2013 Custom HOST Report $425 Complete first segment selection form below (based on 2012 financial performance) Custom HOST Report This custom data set will include: Full Service Hotels OR Limited Service Hotels Select standard market geography and segment: STR Markets, Tracts, or States: And STR Chain Scales: Any/All Luxury Upper Upscale Upscale Upper Midscale Midscale Economy Independents Or, select custom property set: STR # Property Name City, State Zip Data Set Requirements: 2. One brand can account for a maximum of 40% of aggregate room supply among reporting hotels in set. 3. One parent company can account for a maximum of 60% of aggregate room supply among reporting hotels in set. 4. To receive last year data in addition to this year data, apply the minimum of four (4) and 40/60 rules to hotels with 2011 data. 5. Changes to any HOST report must involve a minimum of two (2) reporting hotels (cannot add/delete one hotel). 6. Full Service and Limited Service Hotels can not be mixed on one report. 7. There is no maximum number of properties that may be included in a Custom HOST Report. 8. To order a Custom HOST Report, please email HOST@STRanalytics.com Rooms Agreement Please read this document carefully as it contains the legal terms and conditions which you may accept as set forth below. 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