Post-Modern Management – Today’s Leadership Approach November 13, 2012 Karl Moore, Ph.D. Generals Fight the Battles of Their Youth Ebbs, Flows and Residual Impact of Business Fads Self Managing Teams Core Competencies Horizontal Organizations Business Process Re-engineering Continuous Improvement/Learning Organization Empowerment Workout Visioning Cycle Time/Speed Benchmarking One Minute Managing Corporate Culture Intrapreneuring Influence Index Just in Time/Kanban Matrix MBWA Portfolio Management Restructuring/Delayering “Excellence” Management by Objectives Conglomeration „Theory Z‟ T-Group Training Brainstorming Theory X and Theory Y Satisfiers/Dissatisfiers Managerial Grid Quality Circles/TQM Wellness Decentralisation Value Chain Zero Base Budgeting Strategic Business Units „Theory Z‟ Experience Curve Diversification Decision Trees 1950 1960 1970 1980 1990 2000 Research Base + 300 interviews with C Suite Executives in North America, Europe and Asia Sir Richard Branson, General Martin Dempsey, Muhammad Yunus, Calin Rovinescu, Dick Evans, Pierre Beaudoin, Robert Brown, Michael Sabia, Robert Dutton, Moya Greene, Kevin Lynch, Pierre Lortie, Robert Milton, Arthur Porter, Mike Roach, Paul Tellier, Caryn Lerner, Robert Rabinovitch, Andre Navarra, Sheila Fraser, etc.. + Co-teaching a MBA course, Role of the CEO with Dick Evans, just retired CEO of Alcan and Paul Tellier, Bombardier, CN, Clerk + 350 interviews with under 35s in the Canada, the U.S., Japan and Europe The Modern Viewpoint People over 45 are Moderns, mainly Faith in Science to bring us to a bright future We can KNOW thanks to the scientific method Relentless Upward Progress Many modernists believed that by rejecting tradition they could discover radically new ways of making art, architecture, etc.. Some Central Aspects of the Postmodern Worldview Less Truth than there use to be, more truth than there use to be – The death of Metanarratives and the rise of micronarratives Truth is tested against standards accepted by the community a al Wikipedia, the democraticzation of the truth A decline in hierarchy From the Individual to Collaboration A sense of things beyond science and analysis – Emotions! The search for meaning and purpose All this is amplified by technology, particularly, Social Media PostModern Medicine “Doc, I have 3 Theories of what is wrong with me – what do you think?” The Doctor “Have you seen this article?” The Patient From Quacks to Complimentary Medicine The Doctor The Patient “it’s about the subject rather then the illness, we must look at the patients subjectively, something physicians fail to do” - Dr. Saleem Razack, Assistant Dean of Admissions, McGill Faculty of Medicine Working With/Reaching Postmoderns 1. Privileging All Voices - From An Age of Deference to An Age of Reference – My story is as good as your story Listen More, Talk Less Working With/Reaching Postmoderns 1. Privileging All Voices - From An Age of Deference to An Age of Reference – My story is as good as your story Listen More, Talk Less 2. The Rise of the Periphery – The Hunt For Innovation Seek Diversity and Embrace It Working With/Reaching Postmoderns 1. Privileging All Voices - From An Age of Deference to An Age of Reference – My story is as good as your story Listen More, Talk Less 2. The Rise of the Periphery – The Hunt For Innovation Seek Diversity and Embrace It 3. The Importance of Emotions – “Just the Facts” Go With the Flow Working With/Reaching Postmoderns 1. Privileging All Voices - From An Age of Deference to An Age of Reference – My story is as good as your story Listen More, Talk Less 2. The Rise of the Periphery – The Hunt For Innovation Seek Diversity and Embrace It 3. The Importance of Emotions – “Just the Facts” Go With the Flow 4. A Renewed Need For Purpose Work and Life - Must Have Meaning Working With/Reaching Postmoderns 1. Privileging All Voices - From An Age of Deference to An Age of Reference – My story is as good as your story Listen More, Talk Less 2. The Rise of the Periphery – The Hunt For Innovation Seek Diversity and Embrace It 3. The Importance of Emotions – “Just the Facts” Go With the Flow 4. A Renewed Need For Purpose Work and Life - Must Have Meaning 5. Rethink the Meaning of Career and Work/Life Balance Lose the Blackberry – At Least on the Weekend Working With/Reaching Postmoderns 1. Privileging All Voices - From An Age of Deference to An Age of Reference – My story is as good as your story Listen More, Talk Less 2. The Rise of the Periphery – The Hunt For Innovation Seek Diversity and Embrace It 3. The Importance of Emotions – “Just the Facts” Go With the Flow 4. A Renewed Need For Purpose Work and Life - Must Have Meaning 5. Rethink the Meaning of Career and Work/Life Balance Lose the Blackberry – At Least on the Weekend 6. Find a Boomer Mentor - to Learn Wisdom and Foolishness Karl Moore RETHINKING LEADERSHIP The Decline but Not Fall of Hierarchy – What Young People Really Want The Best Way To Innovation? - An Important Lesson from India Young People stop just Texting Me and Give me a Call once in a while? PLZ From Social Networks to Collaboration Network: the Next Evolution of Social Media for Business HBS’s Amy Edmondson On the Death of Teams