Developed by MSgt Schoettmer
OVERVIEW
Military Writing
Bullet Writing
Bullet Scoring
The Importance of Research
Building Strong EPRs
Building a MAJCOM Winning Award Package
MILITARY WRITING
Military Writing
As SNCOs, you will expected to be experts at just about everything, including Military Writing
AFH33-337-“The Tongue and Quill”
The key to successful writing in the Air Force
Should be open when preparing any professional written product
One exception…
MILITARY WRITING
Three parts of a message
Sender
Message
Audience
MILITARY WRITING
Three parts of a message
Sender
Either you, the SNCO or,
A higher entity you are representing who you are developing the correspondence for
MILITARY WRITING
Three parts of a message
Message
Determine purpose
To Direct
To Inform
To Persuade
To Inspire
MILITARY WRITING
Three parts of a message
Audience
Who?
Understand
Current knowledge
Views
Level of interest
MILITARY WRITING
Principles of Effective Communication
F ocused
O rganized
C lear
U nderstanding
S upported
MILITARY WRITING
Principles of Effective Communication
F ocused
Address the issue, the whole issue and nothing but the issue
MILITARY WRITING
Principles of Effective Communication
O rganized
Systematically present your information and ideas
MILITARY WRITING
Principles of Effective Communication
C lear
Communicate with clarity and make each word count
MILITARY WRITING
Principles of Effective Communication
U nderstanding
Understand your audience and its expectations
MILITARY WRITING
Seven Steps for Effective Communication
1. Analyze Purpose and Audience
2. Research Your Topic
3. Support Your Ideas
4. Organize and Outline
5. Draft
6. Edit
7. Fight for Feedback and Get Approval
MILITARY WRITING
Bottom Line!
Use Tongue and Quill
Everything you need to know about building
MFRs
Bullet Background Papers
Sending emails
Etc…
MILITARY WRITING
However…
One section is outdated…
MILITARY WRITING
However…
One section is outdated…
BULLET WRITING
Overview
Bullet Categories
Bullet Formats
BULLET WRITING
Bullet Categories
Job Performance
Significant Self-Improvement
Base and Community Involvement
BULLET WRITING
Bullet Formats
Two Types at SAFB
Standard
LEADERSHIP & JOB PERFORMANCE IN PRIMARY DUTY
SIGNIFICANT SELF-IMPROVEMENT
BASE & COMMUNITY INVOLVEMENT
Tech Training
JOB PERFORMANCE
IMPACT ON TRAINING ENVIRONMENT
PROFESSIONAL QUALITIES
SIGNIFICANT SELF-IMPROVEMENT
BASE & COMMUNITY INVOLVEMENT
BULLET WRITING
Bullet Categories
Job Performance
Significant Leadership Accomplishments
Primary and Additional Duties
Scope and Level of Responsibilities
Impact on Mission and Unit
New Initiatives or Techniques
Inspection/Evaluation Results
BULLET WRITING
Significant Self-Improvement
Developing or Improving Skills Related to Primary Duties
CDC completion
OJT
Certifications
Non-Required ADLS or Acquisition University Courses
PME (if individual received award)
Off-Duty Education
Include GPA
Include Percent Complete
Remember the word “Significant”
Additional Duty Training-NOT SIGNIFICANT
ADLS Required Training-NOT SIGNIFICANT
BULLET WRITING
Bullet Categories
Base or Community Involvement
Scope and Impact of
Professional Leadership
Professional Image
Involvement in…
Military Community
Civilian Community
Leadership, Membership, or Participation
Unit Advisory Councils
Professional Military Organizations
Events
Good Examples
Top 3 President
Annual Awards Committee
Sunday School Teacher
Bad Examples
Changed Flat Tire
Mowed Deployed Member’s Lawn
BULLET WRITING
Bullet Formats
Bullet writing has come a long way in recent years
Tongue and Quill teaches only Accomplishment;
Impact style
Now we have more variations
BULLET WRITING
Bullet Formats
A ccomplishment; I mpact (AI)
A ction; I mpact-R esult (AIR)
W hat; H ow-I mpact (WHI)
Exclamatory!
A ction; I mpact-R esult… O utcome (AIRO)
Significant Self-Improvement
BULLET WRITING
Bullet Formats
To best illustrate how you can build multiple bullet formats out of a single action, we will use the same example story for each format
BULLET WRITING
Bullet Formats
In 1896, William Ivy Baldwin and his wife built a
14,000 cubic foot silk balloon. Baldwin enlisted in 1897 and was tasked to ready the balloon for Signal Corps service. The balloon Santiago was used during the
Spanish-American War at the battle of San Juan Hill.
Some historians believe that the use of the balloon was a determining factor in the victory of this critical battle.
BULLET WRITING
Bullet Formats
A ccomplishment; I mpact (AI)
Accomplishment: person’s action or behavior
Impact: the results expressly stated or implied
BULLET WRITING
Bullet Formats
A ccomplishment; I mpact (AI) Example:
- Constructed Signal Corps service 14K cubic ft silk balloon; enabled US forces critical victory at San Juan Hill
Accomplishment Impact
BULLET WRITING
Bullet Formats
A ction; I mpact-R esult (AIR)
Action: Individual performance
Impact: How the task affected the next level
Result: Tie results to the big picture
BULLET WRITING
Bullet Formats
A ction; I mpact-R esult (AIR) Example:
- Built 14K cubic ft silk balloon; enhanced Signal Corps recon abilities--US won critical San Juan Hill battle
Action Impact Result
BULLET WRITING
W hat; H ow-I mpact (WHI)
What: What task did the individual do?
How?: How did the individual accomplish the task?
Impact: What was the outcome?
These bullets are handy in different circumstances such as putting your nominee in for an award like the
MTL Pacesetter when graders might want to see how individual actually accomplished the mission.
BULLET WRITING
Bullet Formats
W hat; H ow-I mpact (WHI) Example:
- Provided Signal Corps recon capability; built 14K cubic ft silk balloon--US won critical San Juan Hill battle
What How? Impact
BULLET WRITING
Bullet Formats
Exclamatory!
These bullets are normally AIR bullets with the result moved to the beginning to illustrate importance
Exclamatory result: Big picture outcome with an exclamation point for emphasis
Action: Individual performance
Impact: How the task affected the next level
Format
Two spaces
BULLET WRITING
Bullet Formats
Exclamatory! Example:
- Critical to San Juan Hill battle victory! Built 14K cubic ft silk balloon; enhanced Signal Corps recon ability
Exclamatory result Action Impact
BULLET WRITING
Bullet Formats
A ction; I mpact-R esult… O utcome (AIRO)
Action: Individual performance
Impact: How the task affected the next level
Result: Tie results to the big picture
Outcome: The big picture
BULLET WRITING
Bullet Formats
A ction; I mpact-R esult… O utcome (AIRO) Example:
- Built balloon; enhanced Signal Corps ability--US won San Juan Hill...ensured Spanish-American War victory
Action Impact Result Outcome
BULLET WRITING
Bullet Formats
Significant Self-Improvement
Two types
Professional enhancement
Action: Individual performance
Transitory action: Relates Action to Impact
Impact: Results expressly stated or implied
Off-duty education
Action: Courses taken
Impact: GPA
Result: Percent completed
BULLET WRITING
Bullet Formats
Significant Self-Improvement
Two types
Professional enhancement Example:
- Completed ballooning course; built 14K cubic ft Signal Corps balloon--US won Battle of San Juan Hill
Action Transitory action Impact
BULLET WRITING
Bullet Formats
Significant Self-Improvement
Two types
Professional enhancement
Action: Individual performance
Transitory action: Relates Action to Impact
Impact: Results expressly stated or implied
Off-duty education
Action: Courses taken
Impact: GPA
Result: Percent completed
BULLET WRITING
Bullet Formats
Significant Self-Improvement
Two types
Off-duty education Example:
- Accrued nine hrs for Management Bachelors w/Wayland Baptist University; stellar 3.85 GPA--86% complete
Action
Impact Result
BULLET SCORING
Overview
Performance Levels
Examples
Student Exercise
BULLET SCORING
Performance Levels
Fluff – 0 points
Membership – 1 point
Supervisory – 2 points
Management – 3 points
Leadership – 4 points
BULLET SCORING
Performance Levels
Fluff – 0 points
Elements of the bullet with no value
Examples:
Stellar NCO!
First to volunteer for any tasking
BULLET SCORING
Membership – 1 point
Effort is tactical in nature, performance normally considered an Airman-level contribution
Job Performance: help, assist, participate, support; lower level recognition, squadron-level awards, coins, etc.
(performed maintenance, task level efforts, data input/processing, etc.)
Self-Improvement: short educational/training opportunity, building block of larger accomplishment.) (continuation training, short Air Force course, etc.)
Base/Community Involvement: help, assist, participate, support, participated in military ceremony, etc. (Set up tables at banquet, ran booth/washed cars at fundraiser, etc.)
BULLET SCORING
Supervisory – 2 points
Effort is tactical/operational in nature, performance normally considered a NCO-level contribution
Job Performance: supervise, lead, take charge, etc.; mid level recognition, squadron annual/group quarterly awards, HQ coins, etc. (supervised small team, managed small programs, improved task level procedures, etc.)
Self-Improvement: educational/training opportunity, milestone towards larger accomplishment.) (long college classes, longer Air
Force course, short in residence Air Force courses, CCAF Degree, etc.)
Base/Community Involvement: supervise, lead, take charge, etc.; performed honor guard detail, (Supervised small sub-committee; organized fundraiser, car wash, etc.)
BULLET SCORING
Management – 3 points
Effort is operational in nature, performance normally considered a SNCO-level contribution
Job Performance: organize, direct, plan, supervise greater scope, etc.; high level recognition, group annual/wing quarterly awards, wing functional awards, HHQ coins, etc. (supervise/lead large team/multiple teams, manage large programs, war impact, etc.)
Self-Improvement: completed significant educational, training goal; long in residence Air Force courses, PME Distinguished
Graduate, Bachelors Degree, etc.)
Base/Community Involvement: organize, direct, plan, supervise greater scope; (Lead several sub-committees; POC wing event, coordinated multiple teams, etc.)
BULLET SCORING
Leadership – 4 points
Effort is operational/strategic in nature, performance normally expected from a higher level leader
Job Performance: organize, direct, plan, supervise broad, vast personnel, etc.; command/AF level recognition, command functional annual awards, etc. (supervised large team/teams, immunizations, extraordinary war impact, etc.)
Self-Improvement: finish higher level educational; long in residence Air Force courses, PME John Levitow, Academic
Achievement, Commandant Awards, Masters Degree, etc.)
Base/Community Involvement: elected leader, organize, direct, plan, supervise vast personnel, etc.; (Directed numerous subcommittees; organized base event for Wing CC, etc.)
BULLET SCORING
AIR Example 1
- Changed aircraft tire; 1/2 normal time--returned to service
Leadership -
Management -
-
-
-
-
Supervisory - - -
Membership Changed aircraft tire; 1/2 normal time--returned to service
Fluff - - -
______________________________________________________
BULLET SCORING
AIR Example 2
- Instructed 466 hrs/graduated 33 Amn; awarded 1K+ CCAF crs-- upheld 98% 1st time pass rate
Leadership -
Management -
-
-
-
-
Supervisory
- Instructed 466 hrs/graduated 33 Amn; awarded 1K+ CCAF crs-- upheld 98% 1st time pass rate
Membership - - -
Fluff - - -
______________________________________________________
BULLET SCORING
AIR Example 3
- Led outstanding 752 mbr fit prog! Scheduled 94 tests; attained 98% pass rate--shattered 90% AETC standard
Leadership - - -- shattered 90% AETC standard
Management - attained 98% pass rate -
Supervisory Led outstanding 752 mbr fit prog! Scheduled 94 tests;
Membership - - -
Fluff - - -
______________________________________________________
BULLET SCORING
BULLET SCORING
- Leader! Washed cars for Booster Club--raised $200 for unit
Leadership -
Management -
Supervisory -
Membership -
-
-
-
-
Fluff - - -
______________________________________________________
-
-
-
-
BULLET SCORING
- Leader! Washed cars for Booster Club--raised $200 for unit
Leadership -
Management -
Supervisory -
-
-
-
-
-
-
Membership - Washed cars for Booster Club--raised $200 for unit
Fluff Leader! - -
______________________________________________________
1 point; M ore like helper than leader
What if it was a SNCO package?
BULLET SCORING
Scoring Practice:
- Led fundraiser; organized people/logistics--raised $200 for unit party
Leadership -
Management -
Supervisory -
Membership -
-
-
-
-
-
-
-
-
Fluff - - -
______________________________________________________
BULLET SCORING
Scoring Practice:
- Led fundraiser; organized 24 people/logistics--raised $200 for unit party
Leadership -
Management -
-
-
-
-
Supervisory - Led fundraiser; organized 24 people/logistics
Membership - - --raised $200 for unit party
Fluff - - -
____________________________________________________
2 points; “ Supervisory-type” effort but small result
BULLET SCORING
Scoring Practice:
- Dedication helped the unit win the Air Force level Verne Orr Award
Accomplishment Impact
______________________________________________________
Leadership
Management
Supervisory
-
-
-
-
-
-
Membership
Fluff
-
-
-
-
____________________________________________________
BULLET SCORING
Scoring Practice:
- Dedication helped the unit win the Air Force level Verne Orr Award
Leadership
Management
Supervisory
-
-
-
Air Force level Verne Orr Award
-
-
Membership
Fluff
- -
- Dedication helped the unit win the
____________________________________________________
Zero points!
Person was “there”…what did they do?
* This is the death bullet on so many EPRs. Leadership level result but the action and or impact is vague.
BULLET SCORING
Scoring Practice:
- Improved training; saved 15 hours/person--standardized for 10K people
Leadership -
Management -
Supervisory -
Membership -
-
-
-
-
-
-
-
-
Fluff - - -
______________________________________________________
BULLET SCORING
Scoring Practice:
- Improved training; saved 15 hours/person--standardized for 10K people
Leadership - - --standardized for 10K people
Management - saved 15 hours/person -
Supervisory - Improved training; -
Membership - -
-
-
Fluff - - -
______________________________________________________
2 or 3 points; significant management or leadership level
BULLET SCORING
Scoring Practice:
- Completed CLEP exam; gained 6 semester hours towards CCAF
Leadership
Management
Supervisory
Membership
-
-
-
-
-
-
-
-
Fluff - -
____________________________________________________
BULLET SCORING
Scoring Practice:
- Completed CLEP exam; gained 6 semester hours towards CCAF
Leadership
Management
-
-
-
-
Supervisory Completed CLEP exam; gained 6 semester hours…. Membership
- -
Fluff - -
____________________________________________________
2 points; Membership level self improvement; building block of significant self improvement
BULLET SCORING
Scoring Practice:
- Knocked out 2 college classes; awarded CCAF degree with 3.8 GPA
Leadership
Management
Supervisory
Membership
-
-
-
-
-
-
-
-
Fluff - -
______________________________________________________
BULLET SCORING
Scoring Practice:
- Knocked out 2 college classes; awarded CCAF degree with 3.8 GPA
Leadership
Management
-
-
-
-
Supervisory Knocked out 2 college classes; awarded CCAF degree …
Membership - -
Fluff - -
______________________________________________________
Depends
MSgt - 1 point; considered minimum requirement
NCO - 2 points; good stuff for NCO to c/w before SNCO ranks
Amn - 3 points; great stuff for Amn
BULLET SCORING
Scoring Practice:
- Taught military ethics course; trained 25 junior enlisted quarterly
Leadership
Management
Supervisory
Membership
-
-
-
-
-
-
-
-
Fluff - -
______________________________________________________
BULLET SCORING
Scoring Practice:
- Taught military ethics course; trained 25 junior enlisted quarterly
Leadership
Management
-
-
-
-
Supervisory Taught military ethics course; trained 25 junior enlisted …
Membership - -
Fluff - -
______________________________________________________
2- 3 points: Was it 25 or 100 in four quarters?
BULLET SCORING
Scoring Practice:
- Base mentor; taught 2 NCOPD, 2 FTAC, 3 ALS, ROTC--shaped 325
Leadership -
Management -
Supervisory -
Membership -
-
-
-
-
-
-
-
-
Fluff - - -
______________________________________________________
BULLET SCORING
Scoring Practice:
- Base mentor; taught 2 NCOPD, 2 FTAC, 3 ALS, ROTC--shaped 325
Leadership Base mentor; - shaped 325
Management - taught 2 NCOPD, 2 FTAC, 3 ALS, ROTC
Supervisory - - -
Membership -
Fluff -
-
-
-
-
______________________________________________________
3-4 Points
If done right, fluff (“Base mentor”) can quantify what nominee is doing.
BULLET SCORING
Scoring Practice:
- JETS Pres; built teams/managed progress--executed 43 base events
Leadership -
Management -
Supervisory -
Membership -
Fluff -
-
-
-
-
-
-
-
-
-
-
______________________________________________________
BULLET SCORING
Scoring Practice:
- JETS Pres; built teams/managed progress--executed 43 base events
Leadership Top 3 Pres
Management -
- executed 43 base events
built teams/managed progress -
Supervisory -
Membership -
Fluff -
-
-
-
-
-
-
______________________________________________________
4 Points
BULLET SCORING
Scoring Practice:
- SecAF visit POC; chaired committee--organized 5 major events/12 tours
Leadership -
Management -
Supervisory -
Membership -
-
-
-
-
-
-
-
-
Fluff - - -
______________________________________________________
BULLET SCORING
Scoring Practice:
- SecAF visit POC; chaired committee--organized 5 major events/12 tours
Leadership SecAF visit POC
Management -
Supervisory -
Membership -
- organized 5 major events/12 tours
chaired committee -
- -
- -
Fluff - - -
______________________________________________________
4 Points
But, watch out for making all of your elements look like actions
BULLET SCORING
Scoring Practice:
- Attended 2-wk safety course; earned Safety Investigator Certificate
Leadership
Management
Supervisory
Membership
-
-
-
-
-
-
-
-
Fluff - -
______________________________________________________
BULLET SCORING
Scoring Practice:
- Attended 2-wk safety course; earned Safety Investigator Certificate
Accomplishment Impact
______________________________________________________
Leadership
Management
-
-
-
-
Supervisory - earned Safety Investigator Certificate
Membership Attended 2-wk safety course -
Fluff - -
______________________________________________________
2 - 3Points
Safety Investigator Certificate is equal to an associate’s degree.
BULLET SCORING
Scoring Practice:
- Finished Safety Course! Licensed Investigator; 1 of only 3 certified
Result Action Impact
_____________________________________________________
Leadership - - -
Management -
Supervisory -
Membership -
Fluff -
-
-
-
-
-
-
-
-
______________________________________________________
BULLET SCORING
- Finished Safety Course! Licensed Investigator; 1 of only 3 certified in MAJCOM
Leadership - - -
Management - - 1 of only 3 certified…
Supervisory - Licensed Investigator ; -
Membership Finished Safety Course - -
Fluff - - -
_____________________________________________________
2-3 points
Equal to an associate’s degree, but the “1 of only 3 certified in MAJCOM” pushes the result up higher.
BULLET SCORING
Scoring Practice:
- Awarded LVN License! Passed oral/written/practical exams
Leadership
Management
Supervisory
Membership
-
-
-
-
-
-
-
-
Fluff - -
______________________________________________________
BULLET SCORING
- Awarded LVN License! Passed oral/written/practical exams
Leadership
Management
-
-
-
-
Supervisory Awarded LVN License! Passed oral/written/practical exams
Membership - -
Fluff - -
______________________________________________________
2 points
LVN license is equal to an associate’s degree.
BULLET SCORING
Scoring Practice:
Finished 2-year License! Scored 90+ on FAA A&P practical exams
Leadership
Management
Supervisory
Membership
-
-
-
-
-
-
-
-
Fluff - -
______________________________________________________
BULLET SCORING
Scoring Practice:
Finished 2-year License! Scored 90+ on FAA A&P practical exams
Leadership
Management
-
-
-
-
Supervisory Finished 2-year License! Scored 90+ on FAA A&P practical exams
Membership - -
Fluff - -
______________________________________________________
2 points
BULLET SCORING
Score Line-by-Line
Score “every” line from “0” to “2” points as follows
Fluff 0 Points
Membership
Supervisory
Management
Leadership
1 Point
2 Points
3 Points
4 Points
You may get direction to give every package only 10 pts
Simply divide your 40 pt total by 4 to get your 10 pt scale
BULLET SCORING
Consider Individuals Rank
Value of accomplishment may differ depending on individuals rank.
See example bullet below:
- Completed CLEP exam & 2 college classes; awarded CCAF degree
SMSgt – 0 point; CCAF should have been finished already
MSgt – 1 point; minimum requirement for MSgt
NCO – 2 point; good achievement for NCO
Amn – 3 points; great achievement for an airman
THE IMPORTANCE OF RESEARCH
To fully represent our people’s accomplishments, we must research!!!
Quality
How well did he/she do compared to others
Was work recognized by higher
Awards
VIP quotes
Quantity
How many people affected?
$$$
%
Continuously record significant events
THE IMPORTANCE OF RESEARCH
THE IMPORTANCE OF RESEARCH
82nd Security Forces Squadron is top AETC Small SF Unit
5/2/2012 - SHEPPARD AIR FORCE BASE, Texas -- The 82nd Security Forces Squadron has done it again, winning the 2012 Air Education and
Training Command Small Unit Award for the sixth time.
"This is awesome, this is the second time since I've been in this unit that we have won this award," said Capt. Jack McGonegal, 82nd SFS operations officer.
By winning the AETC award, they were eligible for the Air Force-level award, which they've won three times previously. Unfortunately, they did not win the Air Force wide award this year.
Although winning the award is a great accomplishment for the squadron, it's really just business as usual for unit and its members.
"Many of the accomplishments are what one person has done," said Capt. Jack McGonegal. "90 percent of the people in our unit are under 23 years old and on their first term of enlistment. The stuff they are doing day in and day out is unbelievable."
Despite being short-handed due to deployments for most of the year, security of the installation was never at risk.
Capt. McGonegal said the largest accomplishment was the transition to contract security. While training all the new personnel and getting them up to speed, they still had to support the Combatant Commanders overseas.
"We had a long period of 12 hour shifts," said Capt McGonegal. "These guys worked 6 days a week, 14 hours a day."
Being in eight hour shifts has been a welcome relief to the base Defenders.
"The troops love it," McGonegal said. "They are able to attend school and go to the gym. The fitness rate for the security forces has gone up 10 percent. We can now help them take care of themselves a whole lot better."
THE IMPORTANCE OF RESEARCH
82nd Security Forces Squadron is top AETC Small SF Unit
5/2/2012 - SHEPPARD AIR FORCE BASE, Texas -- The 82nd Security Forces Squadron has done it again, winning the 2012 Air Education and
Training Command Small Unit Award for the sixth time .
"This is awesome, this is the second time since I've been in this unit that we have won this award," said Capt. Jack McGonegal, 82nd SFS operations officer.
By winning the AETC award, they were eligible for the Air Force-level award, which they've won three times previously. Unfortunately, they did not win the Air Force wide award this year.
Although winning the award is a great accomplishment for the squadron, it's really just business as usual for unit and its members.
"Many of the accomplishments are what one person has done," said Capt. Jack McGonegal. "90 percent of the people in our unit are under 23 years old and on their first term of enlistment. The stuff they are doing day in and day out is unbelievable."
Despite being short-handed due to deployments for most of the year, security of the installation was never at risk.
Capt. McGonegal said the largest accomplishment was the transition to contract security . While training all the new personnel and getting them up to speed, they still had to support the Combatant Commanders overseas .
"We had a long period of 12 hour shifts," said Capt McGonegal. "These guys worked 6 days a week, 14 hours a day ."
Being in eight hour shifts has been a welcome relief to the base Defenders.
"The troops love it," McGonegal said. "They are able to attend school and go to the gym. The fitness rate for the security forces has gone up 10 percent . We can now help them take care of themselves a whole lot better."
BUILDING A STRONG EPR
EPRs
Write to what your boss wants
Feedback is key
Set your standards
Show subordinates on an EPR what you expect
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BUILDING A STRONG EPR
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BUILDING A STRONG EPR
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BUILDING A STRONG EPR
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BUILDING A STRONG EPR
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BUILDING A STRONG EPR
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BUILDING A STRONG EPR
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BUILDING A STRONG EPR
Most important bullet on EPR is strongest primary duty bullet
Second most important is the next strongest primary duty bullet
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BUILDING A STRONG EPR
Remaining primary duty bullets
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BUILDING A STRONG EPR
Feedback is #1
Challenge top performers
Build network of opportunity
Determine specific award requirements
Research!
Mix up bullet styles
Cold Eye & Murderboards
SUMMARY
Military Writing
Bullet Writing
Bullet Scoring
The Importance of Research
Building a Strong EPR
Building a MAJCOM Winning Award Package