MyDesktop Logon Instructions
Note: Returning ITP students: MyDesktop replaces the RDSFarm, formerly known as the Virtual
Lab. USC VPN connection is no longer necessary to access the MyDesktop. However, It is still
recommended that you use USC VPN connection.
Login Instructions to MyDesktop.vlab.usc.edu:
1.
2.
Go
https://mydesktop.vlab.usc.edu/ and click “Install VMware
Horizon View Client”
Select the proper client for your OS, then install 3.0 version
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3.
After installation, double click on VMware Horizon View
4.
Click Add Server, then enter mydesktop.vlab.usc.edu
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5.
Enter your USCNet ID and USCNet ID password. Make sure ISD.USC.EDU
is selected for the domain then click “Login”
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Troubleshooting:

VMWare Horizon View does not currently support dual monitors. If you have
two or more monitors, you may need to change the settings so your secondary
monitors may be used by your local PC.
1. Start Horizon View
2. On the upper right corner, click on the gear icon
3. On the settings menu choose General Desktop on the left
pane to adjust the settings.
4. Under Display select Full Screen from the dropdown menu.
5. Click Apply then OK on the bottom right of the settings box.

Mapping local drives: Horizon View does not currently support local drive
mapping.
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Reporting a problem
If you are experiencing problems connecting to the Virtual Lab please include the
following information when contacting Viterbi IT:

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ITP course currently enrolled in.
Professor teaching the course.
Your contact information.
Your hardware, PC or MAC.
The operating system of the PC or MAC used to connect to the VLAB.
Version of the operating system (Windows only): 32-bit or 64-bit.
Location of where you are trying to connect from (i.e. from home, from campus,
etc.).
If on campus wireless, are you using USC Guest wireless or Secured Wireless
Please report any problems connecting to the MyDesktop to Viterbi IT using any of the
following methods:
Web: https://vsoeweb.vsoe.usc.edu/helpdeskpro/
Email: engrhelp@usc.edu
Telephone: (213) 740-0517
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