ONLINE BOOKSTORE
QUICK REFERENCE GUIDE
Step 1: ‘iCampus’ Page (Starting page from www.iCampus.strayer.edu)
Buy JWMI Books
Step 2: ‘My Shopping Cart’ Page (Starting page from iCampus)
Here all required course materials are listed. You may choose to edit your selections.
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To Accept or Decline a title, click the ‘Accept’ or ‘Decline’ button
“Optional items” are listed on the lower portion of the page
To proceed, click ‘Continue’ at bottom of page
Note: if you exceed your School Voucher limit you will be prompted to enter a credit card number to pay the difference.
Step 3: ‘Shipping Information’ Page
This is where you indicate where you want your items shipped.
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Enter all requested shipping information
Address is where you want your order delivered, can be home or work
Should you be paying by credit card, you will see additional boxes in which to provide your billing
address and credit card information
Click ‘Continue’ at bottom of page
Step 4: ‘Review Your Order’ Page
You may modify your book order or shipping information by reviewing this page. Once the list meets with
your approval, you may place the order by clicking the ‘Submit My Order’ button.
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To modify book order, click ‘Modify Book Order’
To modify shipping information, click ‘Modify Shipping or Billing Information’
Click ‘Submit My Order’ at bottom of page to order your course materials
Step 5: ‘Thank You’ Page
A special Voucher Number will be assigned to your order and will serve as confirmation that your order
was transmitted successfully. If paid by voucher the cost of the items will be charged to your account
maintained by your school. If paid by credit card, then your credit card will be charged. Please print this
page for your records. You will also receive a confirmation of this order via email.
For any items on backorder, we will immediately ship you the item when it becomes available. You will
not be charged for the item until it is shipped. If the material does not become available within 30 days of
your order, we will cancel and send you a confirming email.
1.855.596.5964 | WWW.JWMI.COM
ONLINE BOOKSTORE
QUICK REFERENCE GUIDE (con’t)
TO TRACK AN ORDER:
You may track an order anytime by logging on through iCampus to the bookstore site and viewing
your ‘Order History’. When available, the carrier tracking number will be displayed.
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Click a tracking number to track an order.
Click a voucher number to view the details of that order.
If an order hasn’t shipped yet, its estimated ship date is listed.
To contact us with any questions, please press the ‘Contact Us’ Page.
TO RETURN ITEMS:
You may return any items by following the Returns Policy, which can be reviewed by clicking on the
‘Returns Policy’ link.
QUESTIONS OR CONCERNS:
Please submit any questions or concerns regarding your order or on-line bookstore experience, by
clicking the ‘Contact Us’ button. Your inquiry will be addressed in a timely manner.
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Please fill in all of the fields
Then click ‘Submit’ to send your message.
1.855.596.5964 | WWW.JWMI.COM