Steven Daniel Piotrowski 2367 Augustine Drive Parma, Ohio 44134 (440) 539-1399 spiotrow@kent.edu OBJECTIVE: Open position in human resources or customer service. SKILLS SUMMARY: Outstanding customer service skills established through prior work experiences, leadership qualities developed during professional and personal endeavors, especially fostered in position as Kent State University’s Ultimate Frisbee Club team manager, demonstrates active listening skills and genuine positive energy in the work field. EDUCATIONAL BACKGROUND: Bachelor of Arts in Organizational Communication Academic Minor in Interpersonal Communication Kent State University, Kent OH 44242 Summer 2015 WORK EXPERIENCE: Student Manager, Eastway Market and Deli, Kent OH 2013-Presnet Work in a fast paced environment making sandwiches, salads, and running register duties for Kent State University students and staff members. Demonstrates superior customer service, completes maintenance jobs and opening preparations Machine Operator, Fives North American Manufacturing, Cleveland OH 2010-2012 Operated a drill press machine in company’s machine shop. Responsible for completing orders multiple orders. Included physical labor, adherence to direction, basic math and blue print reading skills, and maintenance duties. Package Handler, FedEx Home Delivery, Richfield OH 2009-2010 Completed order intake and export in a fast paced, physically demanding position unloading trucks, organizing packages for routes, and delivering organized shipments to company drivers. Water Safety Instructor, City of Parma, Parma OH 2007-2009 Taught swim lessons to children ranging from entry level to advanced skill-range. Conducted water aerobics classes. Active on duty lifeguard and certified in both CPR and first aid. Dishwasher, Russeau Catering, Brecksville OH 2006-2013 Worked large banquet events, such as weddings, washing dishes, serving tables, bar backing/busing and providing maintenance. Entrusted with important tasks while maintaining professionalism and great customer service. INTERESTS/ACHIEVEMENTS/HONORS Kent State University Ultimate Frisbee Club: Team Manager and Player (2011-Present) Kent State Inner Hall Council. (2010-2011) FedEx: Package Handler of the Month for February of 2010 Normandy High School Cross-Country Team: 2x Team Captain (2007-2009) Normandy High School Swimming & Diving Team: 2x Team Captain (2007-2009) St. Mathias Catholic Church: Master Alter Server (2008-2009)