marketingfp2 JC v31.qxp 12/11/2014 2:53 PM Page 1 78% Percent of Americans who live in a household with high-speed internet 2015 Edition Editi MARKETING FACT PACK ANNUAL GUIDE TO MARKETERS, MEDIA AND AGENCIES $183B No. 2 China’s ranking in global ad markets, up from 10 in 2000 2015 U.S. ad spending forecast, topping peak set in prerecession 2007 U.S. ad agency employment, the highest point for agency jobs since 2001 197,100 24.8% Internet’s share of U.S. advertising spending in 2014, three times the level of 2007 SPONSORED BY PUBLISHED DECEMBER 29, 2014 ©COPYRIGHT 2014 CRAIN COMMUNICATIONS INC. OKAY, THEY DRIVE A MINIVAN. BUT WHAT’S BEHIND THE TAILGATE? THE WAGNER FAMILY // WAY MORE THAN A DECAL You might guess they listen to classic rock and like to visit aquariums. But did you know that mom is more likely to read Cosmopolitan™ than Parenting©? That they watch TV with their kids and have an affinity for blended whiskey? Imagine what you could do with our authoritative data. Go to www.neustar.biz/wagners. This information is compiled at the household level using Neustar’s products and services and is not based on actual online behavioral data. AA012786p02.indd 1 ©2015 Neustar, Inc. 12/11/14 1:19 PM marketingfp2 JC v31.qxp 12/11/2014 2:53 PM Page 3 MARKETING FACT PACK 2015 INSIDE Advertising Age’s annual guide to marketers, media and agencies. Who’s rising. Who’s falling. Biggest players and brands. How consumers spend their time. What’s up in adland jobs. |MARKETING| |AGENCIES| P. 6: P. 26: Advertising spending growth rates World’s 10 largest agency companies U.S. and worldwide media spending trends More: World’s largest agency networks on Page 27 P. 8: P. 28: Largest advertisers Largest agency ventures by category In the U.S. and worldwide Companies, networks and agencies P. 10: Agency growth and digital’s share U.S. market leaders Industry growth, 2009-2013 Ad spending and share figures |MEDIA| |CONSUMERS| P. 16: P. 30: Share of ad spending by medium Including internet’s share of U.S. and worldwide ad spending Population and consumer sentiment Demographics and consumer confidence P. 32: How consumers interact with media technology P. 20: Digital media Largest web properties. Upwardly mobile advertisers Smartphones. Multitasking while watching TV JOBS| P. 22: Largest TV networks More: Ad Age’s prime-time TV price chart on Page 24 P. 34: U.S. ad industry employment Ad agencies and internet media Ad Age’s Marketing Fact Pack 2015 was produced by Ad Age DataCenter and published Dec. 29, 2014 Email: DataCenter@adage.com Send mail to: Advertising Age 150 N. Michigan Ave., Ste. 1737 Chicago, IL 60601 Ad sales: Jackie Ramsey 212-210-0475 jramsey@adage.com ADVERTISING AGE Additional copies: Order print copies at customerservice@adage.com or by calling 1-877-320-1721; for readers outside the U.S., 1-313-446-0450. Digital edition available at AdAge.com/annual2015 Staff: Directors: Kevin Brown, Bradley Johnson. Editors: Shawna Lent, Catherine Wolf. Research assistants: Kim Bauer, Michael Corio, Jake Guidry, Steven Montero, Katie Robinson This document, and information contained therein, is the copyrighted property of Crain Communications Inc. and The Ad Age Group (© Copyright 2014) and is for your personal, non-commercial use only. You may not reproduce, display on a website, distribute, sell or republish this document, or the information contained therein, without prior written consent of The Ad Age Group. DECEMBER 29, 2014 • 3 ON PAGE WE LIST THE NATION’S OF THIS FACT PACK, LARGEST AD SPENDERS. IN THE AD AGE DATACENTER, YOU’LL FIND MORE. SUBSCRIBE TO DATACENTER AND ACCESS: • Spending by media for the top 100 U.S. advertisers—plus the execs who make the decisions and agencies that handle the accounts • The top-spending advertisers in more than 90 countries • The most-advertised brand in the U.S.— and the next 199 • The makeup of the world’s 50 largest agency companies • The largest spenders in b-to-b • The 100 biggest global advertisers Subscribe to DataCenter Today and Save $100 adage.com/datacenter2015 AA012787.indd 1 f_DataCenter House Ad_Fact Pack_12.29.14.indd 1 12/11/14 1:23 PM 12/11/14 10:23 AM marketingfp2 JC v31.qxp 12/11/2014 2:54 PM Page 5 MARKETING FACT PACK 2015 THE BIG LIST 10 key facts on the world of marketers, media and agencies 1 2 3 4 5 6 7 8 9 10 BIGGEST U.S. ADVERTISER IN 2013 Procter & Gamble Co.: $5B in total ad spending MOST-ADVERTISED U.S. BRAND BASED ON MEASURED MEDIA IN 2013 AT&T: $1.8 B in ad spending MAJOR-MEDIA SPENDING IN 2015 (FORECAST) Worldwide: $545 B ad spending MINUTES PER DAY ADULTS IN U.S. SPENT WITH MAJOR MEDIA IN 2014 TV: 273 minutes; digital media: 346 minutes BIGGEST U.S. AD MEDIUM IN 2014 TV: 38.1% of ad spending FASTEST-GROWING U.S. AD MEDIUM IN 2014 Internet: 18.3% growth BIGGEST U.S. MOBILE AD SELLER IN 2014 Google: $7 B in mobile-ad revenue WORLD’S BIGGEST AGENCY COMPANY IN 2013 WPP: $17 B in revenue WORLD’S BIGGEST AGENCY NETWORK IN 2013 Young & Rubicam Group: $3.6 B in revenue BIGGEST U.S. AGENCY NETWORK IN 2013 McCann Worldgroup: $1.6 B in revenue SUBSCRIBE TO AD AGE DATACENTER DataCenter subscribers get exclusive access to AdAge.com/datacenter content. Explore Ad Age’s marketers database (profiles, brands, agency rosters, executives, spending), updated in December 2014: AdAge.com/marketertrees2014update ADVERTISING AGE Get agency rankings: AdAge.com/agencyreport2014 Find facts on the global advertising market: AdAge.com/globalmarketers2014 Subscribe: AdAge.com/getdatacenter DECEMBER 29, 2014 • 5 marketingfp2 JC v31.qxp 12/11/2014 2:54 PM Page 6 MARKETING FACT PACK 2015 MARKETERS U.S. and worldwide media advertising growth rates Percent change in advertising dollars. The average of GroupM, Magna Global and ZenithOptimedia forecasts suggests U.S. advertising growth of 3.5% in 2015, down from 4.0% in 2014; and worldwide ad growth of 4.9% in 2015, a slight uptick from 4.8% in 2014. ■ MAGNA GLOBAL (INTERPUBLIC) ■ ZENITHOPTIMEDIA (PUBLICIS) ■ GROUPM (WPP) ■ KANTAR MEDIA (WPP) U.S.: 2007-2017 Worldwide: 2007-2017 10% 10% 0 0 -10 -10 -20 -20 ’07 ’08 ’09 ’10 ’11 ’12 ’13 ’14 ’15 ’16 ’17 ’07 ’08 ’09 ’10 ’11 ’12 ’13 ’14 ’15 ’16 ’17 Average of GroupM, Magna Global and ZenithOptimedia Average of GroupM, Magna Global and ZenithOptimedia 10% 10% 3.3 2.6 1.2 4.5 4.0 3.5 2.9 4.8 7.4 5.6 5.6 4.8 4.9 4.7 4.1 3.8 5.1 3.1 0.3 0 0 -3.9 -10 -10 -8.8 -12.0 -20 -20 ’07 ’08 ’09 ’10 ’11 ’12 ’13 ’14 ’15 ’16 ’17 ’07 ’08 ’09 ’10 ’11 ’12 ’13 ’14 ’15 ’16 ’17 Source: December 2014 advertising forecasts of WPP's GroupM (groupm.com), Interpublic Group of Cos.' Magna Global (magnaglobal.com) and Publicis Groupe's ZenithOptimedia (zenithoptimedia.com). Figures include TV, internet, newspaper, magazine, radio and out-of-home. GroupM 2016 and 2017 worldwide growth based on a separate GroupM long-term forecast model. Figures from WPP's Kantar Media (kantarmedia.us) are U.S. measured-media spending growth rates. U.S. averages for 2016 and 2017 based on average of Magna Global and ZenithOptimedia. 6 • DECEMBER 29, 2014 ADVERTISING AGE marketingfp2 JC v31.qxp 12/11/2014 2:54 PM Page 7 MARKETING FACT PACK 2015 10 most-advertised brands Based on 2013 U.S. measured-media ad spending. 1. AT&T AT&T 2013 vs. 2012: 15.4% $1.81 6. TOYOTA BILLION $947 Toyota Motor Corp. 6.5% MILLION 2. VERIZON Verizon Communications -12.9% $1.24 7. FORD $894 BILLION Ford Motor Co. 3.5% MILLION $1.01 $853 BILLION 3. GEICO Berkshire Hathaway 7.7% MILLION $996 $765 MILLION 4. CHEVROLET General Motors Co. 2.8% 8. WALMART Walmart Stores 23.5% $976 MILLION 9. SPRINT Sprint Corp. (SoftBank Corp.) 20.1% MILLION $759 MILLION 5. MCDONALD’S McDonald’s Corp. 2.1% 10. MACY’S Macy’s -1.7% From 100 Leading National Advertisers 2014 (June 23, 2014). See ranking of nation’s 200 most-advertised brands: AdAge.com/lna2014. Source: Ad Age DataCenter analysis of measured-media data from WPP’s Kantar Media. Company's measured spending for all goods and services related to brand. More info: kantarmedia.us. ADVERTISING AGE DECEMBER 29, 2014 • 7 marketingfp2 JC v31.qxp 12/11/2014 2:54 PM Page 8 MARKETING FACT PACK 2015 25 largest U.S. advertisers By 2013 total U.S. ad spending (measured media plus unmeasured spending). Dollars in millions. RANK MARKETER, HEADQUARTERS 1 Procter & Gamble Co. Cincinnati 2 TOTAL U.S. AD SPENDING (MEASURED MEDIA PLUS UNMEASURED) 2013 2012 % CHG U.S. MEASURED-MEDIA AD SPENDING 2012 % CHG 2013 $4,991 $4,830 3.3 $3,466 $3,141 10.4 AT&T Dallas 3,268 2,910 12.3 1,856 1,642 13.1 3 General Motors Co. Detroit 3,150 3,067 2.7 1,812 1,652 9.7 4 Comcast Corp. Philadelphia 3,082 2,989 3.1 1,663 1,736 -4.2 5 Ford Motor Co. Dearborn, Mich. 2,559 2,278 12.4 1,138 1,078 5.5 6 Verizon Communications New York 2,438 2,381 2.4 1,238 1,428 -13.3 7 L’Oréal Clichy, France 2,335 2,240 4.3 1,605 1,510 6.3 8 American Express Co. New York 2,191 2,073 5.7 300 328 -8.5 9 Toyota Motor Corp. Toyota City, Japan 2,090 2,008 4.1 1,275 1,257 1.4 10 Fiat Chrysler Automobiles London 1,974 1,947 1.4 1,166 1,169 -0.2 11 Walt Disney Co. Burbank, Calif. 1,964 1,879 4.5 891 959 -7.0 12 JPMorgan Chase & Co. New York 1,879 2,087 -10.0 402 444 -9.5 13 Johnson & Johnson New Brunswick, N.J. 1,875 1,640 14.3 1,034 862 19.9 14 Walmart Stores Bentonville, Ark. 1,827 1,809 1.0 935 768 21.8 15 Microsoft Corp. Redmond, Wash. 1,811 1,127 60.7 1,004 632 58.8 16 Samsung Electronics Co. Seoul 1,701 1,408 20.8 614 594 3.4 17 Target Corp. Minneapolis 1,697 1,653 2.7 731 671 9.0 18 Time Warner New York 1,653 1,567 5.5 901 853 5.7 19 Macy’s Cincinnati 1,623 1,554 4.4 837 852 -1.8 20 Pfizer New York 1,596 1,372 16.3 1,158 923 25.5 21 Bank of America Corp. Charlotte, N.C. 1,580 1,615 -2.2 476 425 12.0 22 Anheuser-Busch InBev Leuven, Belgium/St. Louis 1,564 1,514 3.3 572 571 0.2 23 Sprint Corp. (SoftBank Corp.) Overland Park, Kan. 1,555 1,400 11.1 943 835 13.0 24 Berkshire Hathaway Omaha, Neb. 1,548 1,503 3.0 1,252 1,186 5.6 25 Amazon Seattle 1,435 1,140 25.9 329 302 8.9 $53,386 $49,991 6.8 $27,599 $25,817 6.9 Total for the 25 From 100 Leading National Advertisers 2014 (June 23, 2014). See expanded data and report methodology at AdAge.com/lna2014. See 100 Leading National Advertisers database including profiles, agency rosters and executives, updated in December 2014: AdAge.com/marketertrees2014update. Source: Ad Age DataCenter. Total U.S. ad spending is measured-media ad spending (from WPP’s Kantar Media) plus unmeasured spending (estimated by Ad Age). Numbers rounded. Measured spending includes TV, newspaper, magazine, radio, outdoor and internet (display advertising; excludes paid search, video and other forms of internet advertising). More info: kantarmediana.us. Unmeasured spending figures are Ad Age DataCenter estimates including direct marketing, promotion, internet paid search, social media and other forms of spending not included in measured media. 8 • DECEMBER 29, 2014 ADVERTISING AGE marketingfp2 JC v31.qxp 12/11/2014 2:55 PM Page 9 MARKETING FACT PACK 2015 25 largest global advertisers By 2013 worldwide measured-media ad spending. Dollars in millions. RANK MARKETER, HEADQUARTERS 1 Procter & Gamble Co. Cincinnati 2 WORLDWIDE MEASURED-MEDIA SPENDING 2013 2012 % CHG U.S. MEASURED-MEDIA AD SPENDING 2012 % CHG 2013 $11,468 $10,429 10.0 $3,466 $3,141 10.4 Unilever Rotterdam/London 7,906 7,242 9.2 816 854 -4.5 3 L’Oréal Clichy, France 5,934 5,576 6.4 1,605 1,510 6.3 4 Toyota Motor Corp. Toyota City, Japan 3,444 3,387 1.7 1,275 1,257 1.4 5 General Motors Co. Detroit 3,352 3,189 5.1 1,812 1,652 9.7 6 Volkswagen Wolfsburg, Germany 3,227 2,992 7.9 527 544 -3.2 7 Nestlé Vevey, Switzerland 3,120 2,998 4.1 813 812 0.1 8 Coca-Cola Co. Atlanta 2,899 2,886 0.5 320 369 -13.4 9 Mars Inc. McLean, Va. 2,858 2,342 22.1 692 593 16.8 10 PepsiCo Purchase, N.Y. 2,735 2,499 9.4 887 850 4.4 11 Sony Corp. Tokyo 2,721 3,133 -13.2 555 717 -22.6 12 McDonald’s Corp. Oak Brook, Ill. 2,718 2,672 1.8 976 956 2.1 13 RB (Reckitt Benckiser Group) Slough, U.K. 2,541 2,379 6.8 408 476 -14.3 14 Ford Motor Co. Dearborn, Mich. 2,411 2,048 17.7 1,138 1,078 5.5 15 Nissan Motor Co. Yokohama, Japan 2,187 1,954 11.9 862 776 11.1 16 Samsung Electronics Co. Seoul 2,159 2,028 6.4 614 594 3.4 17 Johnson & Johnson New Brunswick, N.J. 2,065 1,832 12.7 1,034 862 19.9 18 Microsoft Corp. Redmond, Wash. 1,983 1,351 46.8 1,004 632 58.8 19 Yum Brands Louisville, Ky. 1,916 1,653 15.9 862 780 10.4 20 Comcast Corp. Philadelphia 1,863 1,972 -5.5 1,663 1,736 -4.2 21 Fiat Chrysler Automobiles London 1,801 2,072 -13.1 1,166 1,169 -0.2 22 Mondelez International Deerfield, Ill. 1,785 1,849 -3.5 200 216 -7.4 23 Deutsche Telekom (including T-Mobile) Bonn, Germany 1,742 1,678 3.8 803 855 -6.1 24 Ferrero Pino Torinese, Italy 1,721 1,671 3.0 55 59 -6.3 25 Pfizer New York 1,698 1,403 21.0 1,158 923 25.5 $78,253 $73,235 6.9 $24,710 $23,411 5.6 Total for the 25 From Global Marketers 2014 (Dec. 8, 2014). See 10 biggest advertisers for 97 countries and markets, report methodology and links to measured-media tracking services by country: AdAge.com/globalmarketers2014. Source: Ad Age DataCenter analysis of data from measured-media tracking services. Numbers rounded. U.S. measured media from Kantar Media. ADVERTISING AGE DECEMBER 29, 2014 • 9 marketingfp2 JC v31.qxp 12/11/2014 2:55 PM Page 10 MARKETING FACT PACK 2015 U.S. market leaders by category With U.S. measured-media ad spending from Kantar Media. Dollars in millions. Auto marketers Credit cards U.S. market share for auto/light-truck marketers U.S. market share based on card purchase volume RANK 2013 RANK 2013 MARKETER MARKET SHARE 2013 MEASURED MEDIA 2013 MARKET SHARE 2013 MARKETER, PARENT MEASURED MEDIA 2013 1 General Motors Co. 17.9% $1,812 1 American Express Co. 25.4% $244 2 Ford Motor Co. 15.9 1,138 2 Chase J.P. Morgan Chase & Co. 19.1 283 3 Toyota Motor Corp. 14.3 1,275 3 Bank of America 11.2 153 4 Fiat Chrysler Automobiles 11.6 1,166 4 Citibank Citigroup 8.6 297 5 Honda Motor Co. 9.8 662 5 Capital One Financial Corp. 6.7 317 6 Nissan Motor Co. 8.0 862 6 Discover Financial Services 4.6 130 7 Hyundai Motor Co. 4.6 289 7 U.S. Bancorp 3.9 2 8 Volkswagen 3.9 527 8 Wells Fargo & Co. 3.4 NA 9 Kia Motors Corp. 3.4 404 9 Barclays 1.8 16 BMW 2.4 167 10 USAA United Services Automobile Association 1.5 NA 15.583 $9,228 Industry total (purchase volume, dollars in trillions) $2.399 $1,941 10 Industry total (vehicles sold in millions) Wireless Insurance brands U.S. market share for wireless-service providers Share of insurance-industry U.S. ad spending RANK 2013 RANK 2013 MARKETER, PARENT MARKET SHARE 2013 MEASURED MEDIA 2013 BRAND, PARENT SHARE OF AD SPENDING 2013 MEASURED MEDIA 2013 1 Verizon Communications 32.4% $923 1 Geico Berkshire Hathaway 2 AT&T 28.9 1,356 2 State Farm State Farm Mutual Auto Ins. Co. 11.8 624 3 Sprint Corp. SoftBank Corp. 15.2 918 3 Progressive Progressive Corp. 11.1 587 4 T-Mobile US Deutsche Telekom 11.6 793 4 Allstate Allstate Corp. 9.2 486 5 TracFone Wireless America Movil 8.0 160 5 Nationwide Nationwide Mutual Insurance Co. 5.6 296 6 U.S. Cellular Telephone and Data Systems 1.5 33 6 UnitedHealthcare UnitedHealth Group 3.2 169 97.6 4,185 7 Liberty Mutual Liberty Mutual Insurance Co. 3.1 164 2.4 1,524 8 Esurance Allstate Corp. 2.9 153 Industry (wireless subscriber connections in millions) 335.65 $5,709 9 USAA United Services Automobile Association 2.8 149 Farmers Insurance Zurich Fin. Svcs. Group 2.8 147 Top 6 All other 10 Total insurance industry ad spending 19.2% 100.0 $1,014 $5,280 From Ad Age’s 100 Leading National Advertisers 2014 (June 23, 2014). Numbers rounded. Expanded footnotes and source information: AdAge.com/lna2014. Source: U.S. measured-media spending from WPP’s Kantar Media. Dollars in millions. More info: kantarmedia.us. Other sources: Auto marketers: Automotive News Data Center. Market share for cars and light trucks. More info: autonews.com. Wireless: U.S. network operator market share from ComScore MobiLens for subscribers (age 13+), three months ended December 2013 and December 2012. Year-end subscriber connections (number of active devices) from CTIA; some users have more than one device. Ad spending for companies’ wireless services. More info: comscore.com; ctia.org. Credit cards: The Nilson Report. Market share of general-purpose credit cards based on total purchase volume in dollars for U.S. credit-card issuers. More info: nilsonreport.com. Insurance: Ad Age DataCenter analysis of measured-media spending. 10 • DECEMBER 29, 2014 ADVERTISING AGE MORNINGS IN THE BOARDROOM. EVENINGS IN THE WAR ROOM. DAN WAGNER // CUL-DE-SAC HERO No surprise: households like the Wagner’s like their video games. But would you have guessed they spend nearly as much time on educational sites? That their love of camping and hiking punctures the couch potato myth? Learn more about Neustar’s trusted identity insights. Go to www.neustar.biz/wagners. This information is compiled at the household level using Neustar’s products and services and is not based on actual online behavioral data. AA012786p11.indd 1 ©2015 Neustar, Inc. 12/11/14 1:21 PM marketingfp2 JC v31.qxp 12/11/2014 2:56 PM Page 12 MARKETING FACT PACK 2015 U.S. market leaders by category With U.S. measured-media ad spending from Kantar Media. Dollars in millions. Retail Restaurants Ranking based on U.S. measured-media spending U.S. market share based on systemwide sales RANK 2013 RANK 2013 MARKETER SHARE OF 2013 MEASURED U.S. RETAIL SALES MEDIA 2013 MARKET SHARE 2013 CHAIN, PARENT MEASURED MEDIA 2013 1 Walmart Stores 11.4% $935 1 McDonald’s McDonald’s Corp. 8.0% 2 Macy’s 0.9 837 2 Subway 2 Doctor’s Associates 2.8 514 3 Target Corp. 2.4 731 3 Starbucks 2 Starbucks Corp. 2.6 89 4 Sears Holdings Corp. 1.0 588 4 Wendy’s 2 Wendy’s Co. 2.0 289 5 Home Depot 2.4 454 5 Burger King 2,3 Restaurant Brands Int’l 1.9 257 6 J.C. Penney Co. 0.4 431 6 Taco Bell Yum Brands 1.7 327 7 Best Buy Co. 1.2 393 7 Dunkin’ Donuts Dunkin’ Brands Group 1.5 121 8 Lowe’s Cos. 1.8 361 8 Pizza Hut Yum Brands 1.3 247 9 Kohl’s Corp. 0.6 347 9 Chick-fil-A Chick-fil-A 1.1 30 Amazon 1 1.2 329 10 Applebee’s DineEquity 1.0 176 $2.962 $16,063 $448.8 $6,347 10 Industry total (U.S. sales, dollars in trillions) Personal-care brands Beer Share of U.S. personal-care ad spending RANK 2013 BRAND, PARENT Industry total (U.S. sales, dollars in billions) $976 SHARE OF AD SPENDING 2013 1 L’Oréal Paris L’Oréal 8.3% 2 Maybelline New York L’Oréal 3 U.S. market share based on sales volume MEASURED MEDIA 2013 RANK 2013 MARKETER, PARENT MARKET SHARE 2013 MEASURED MEDIA 2013 $586 1 Anheuser-Busch InBev 45.6% 4.5 320 2 MillerCoors SABMiller 27.0 429 Crest Procter & Gamble Co. 3.9 275 3 Constellation Brands 6.2 125 4 Garnier L’Oréal 3.8 268 4 Heineken 3.9 123 5 Olay Procter & Gamble Co. 3.5 247 5 Pabst Brewing Co. 4 2.6 2 6 CoverGirl Procter & Gamble Co. 3.0 214 6 Boston Beer Co. 1.4 38 7 Dove Unilever 2.7 191 7 D.G. Yuengling & Son 1.3 3 8 Gillette Procter & Gamble Co. 2.6 185 8 North American Breweries 5 1.2 2 9 Neutrogena Johnson & Johnson 2.4 170 9 Diageo 6 1.1 34 Pantene Procter & Gamble Co. 2.0 144 10 Mark Anthony Group 7 0.7 7 100.0 $7,087 211.7 $1,346 10 Total personal-care ad spending Industry total (barrels in millions) $572 From Ad Age’s 100 Leading National Advertisers 2014 (June 23, 2014). Numbers rounded. Expanded footnotes and source information: AdAge.com/lna2014. Source: U.S. measured-media spending from WPP’s Kantar Media. Dollars in millions. More info: kantarmedia.us. Other sources: Retail: Census Bureau (U.S. retail sales). 1. Share shown is Ad Age DataCenter estimate. More info: census.gov. Restaurants: 2013 Technomic Top 500 Chain Restaurant Report (sales used to calculate market share). Systemwide sales is franchised plus company-owned restaurants. 2. Share based on estimated sales. 3. Miami-based Burger King Worldwide in December 2014 acquired Canada-based Tim Hortons; merged company operates as Canada-based Restaurant Brands International. More info: technomic.com. Personal care: Ad Age DataCenter analysis of measuredmedia spending. Beer: Beer Marketer’s Insights (U.S. market share and industry sales). 4. Bought in November 2014 by Blue Ribbon Intermediate Holdings. 5. Unit of Costa Rica-based Florida Ice and Farm Co. 6. Markets Guinness. 7. Parent of Mike’s Hard Lemonade Co. More info: beerinsights.com. 12 • DECEMBER 29, 2014 ADVERTISING AGE SOME CANDY BARS HAVE PROTEIN. JUST AGREE WITH HER. ALISHA WAGNER // UBER-MOM Busy moms need fuel, so her family’s Snickers® habit makes total sense. But not so fast: they also index low for frozen food and high for preferring dishes “presented as an art form.” You might also want to know about the strength training and Pinterest obsession. Learn more about Neustar’s trusted identity data at www.neustar.biz/wagners. This information is compiled at the household level using Neustar’s products and services and is not based on actual online behavioral data. AA012786p13.indd 1 ©2015 Neustar, Inc. 12/11/14 1:20 PM marketingfp2 JC v31.qxp 12/11/2014 2:57 PM Page 14 MARKETING FACT PACK 2015 U.S. ad spending forecast from ZenithOptimedia Estimated spending in major media and marketing services. ZenithOptimedia projects 2015 U.S. media spending will reach $182.7 billion, passing the previous peak set in prerecession 2007. It expects 2015 total media and marketing-services spending to reach a record $405.6 billion—$1,262 per person in the U.S. 2015 2015 VS. 2014 VS. SPENDING 2014 2013 ($ BILLIONS) % CHG % CHG SECTOR 2015 2015 VS. 2014 VS. SPENDING 2014 2013 ($ BILLIONS) % CHG % CHG SECTOR MAJOR MEDIA MARKETING SERVICES TV $67.2 0.3% 4.1% Sales promotion $74.7 3.0% 3.1% Internet 51.6 18.2 18.3 Telemarketing 54.5 3.0 1.0 Newspaper 19.4 -8.0 -8.0 Direct mail 48.3 -1.0 1.2 Radio 17.6 1.0 1.9 Event sponsorship 32.6 8.0 8.4 Magazine 17.4 -1.9 -1.1 Directories 8.1 -0.8 -3.0 9.5 5.0 4.3 Public relations 4.6 5.0 7.1 3.8% 4.8% $222.8 2.7% 2.7% $405.6 3.2% 3.6% Outdoor and cinema Major media $182.7 Marketing services Total: media, marketing services Source: Publicis Groupe’s ZenithOptimedia (Advertising Expenditure Forecasts, December 2014). Numbers rounded. More info: zenithoptimedia.com. U.S. ad spending totals by medium from Kantar Media Measured-media spending for total U.S. and 100 Leading National Advertisers. Dollars in millions. MEDIUM KANTAR MEASURED-MEDIA SPENDING FOR TOTAL U.S. 2013 2012 % CHG 100 LNA MEASURED MEDIA AND UNMEASURED SPENDING 2013 2012 % CHG Consumer, Sunday, b-to-b and local magazine $23,733 $23,312 1.8 $8,176 $7,712 6.0 National and local newspaper; free-standing inserts 18,365 18,916 -2.9 3,797 4,038 -6.0 Network TV 26,926 27,435 -1.9 18,264 18,488 -1.2 Spot TV 15,794 17,141 -7.9 4,030 4,181 -3.6 5,159 5,133 0.5 3,233 3,181 1.6 26,125 24,397 7.1 13,579 11,797 15.1 Network, national spot and local radio 6,967 7,383 -5.6 2,234 2,351 -5.0 Outdoor 4,406 4,221 4.4 1,197 1,203 -0.5 Internet display 12,681 10,963 15.7 4,704 4,452 5.6 $140,156 $138,899 0.9 59,215 57,403 3.2 NA NA NA 49,337 46,566 6.0 NA NA NA $108,551 $103,968 4.4 Syndicated TV Cable TV networks Measured media Unmeasured spending 1 Total U.S. spending From 100 Leading National Advertisers 2014 (June 23, 2014). See full report and methodology: AdAge.com/lna2014. See 100 LNA database including profiles, agency rosters and executives, updated in December 2014: AdAge.com/marketertrees2014update. Source: Ad Age DataCenter. Measured-media spending by medium from WPP’s Kantar Media. More info: kantarmediana.us. Consumer magazine includes Spanish-language magazines. Local newspaper includes Spanish-language newspapers. Network TV includes Spanish-language networks. 1. Unmeasured spending figures are Ad Age DataCenter estimates including direct marketing, promotion, internet paid search, social media and other forms of spending not included in measured media. 14 • DECEMBER 29, 2014 ADVERTISING AGE marketingfp2 JC v31.qxp 12/11/2014 2:57 PM Page 15 MARKETING FACT PACK 2015 World’s 25 largest advertising markets Worldwide major-media ad spending by region From ZenithOptimedia. Projected major-media ad spending by country in 2015. The U.S., home to about 4.4% of the world’s population, is expected to account for just over one-third of 2015 worldwide media spending. From ZenithOptimedia. Major-media spending in 2015 and percent change vs. 2014. RANK MARKET Western Europe $108.6B, +3.1% North America $194.2B, +3.8% 2015 SPENDING 2014-2015 SHARE ($ BILLIONS) % CHG OF WORLD 1 U.S. $182.7 2 China 50.3 10.5 9.2 3 Japan 45.6 2.5 8.4 4 Germany 24.9 1.3 4.6 5 U.K. 24.3 7.9 4.5 6 Brazil 17.3 3.6 3.2 7 France 13.0 -0.6 2.4 8 Australia 12.5 1.2 2.3 9 South Korea 12.4 6.3 2.3 10 Canada 11.5 2.6 2.1 11 Russia 10.3 1.1 1.9 12 Italy 8.8 1.0 1.6 13 Argentina 8.5 30.9 1.6 14 Indonesia 7.9 11.9 1.5 Ad spending per person 15 Mexico 7.3 10.7 1.3 16 India 6.4 11.7 1.2 Per capita major-media ad spending in 2015 and 2014 from ZenithOptimedia by market for five highest and five lowest among 25 largest advertising markets. The bottom three are growing at double-digit rates. 17 Spain 6.1 5.1 1.1 3.8% 33.5% 18 Switzerland 6.1 1.8 1.1 19 Belgium 5.2 3.8 1.0 20 Netherlands 5.1 2.8 0.9 21 Thailand 4.7 3.4 0.9 22 South Africa 4.5 7.8 0.8 23 Sweden 4.0 3.2 0.7 24 Turkey 3.5 9.4 0.6 25 Colombia 2.8 5.3 0.5 Top 25 485.8 4.9 89.1 Total worldwide $545.4 4.9 100.0 Source: Publicis Groupe’s ZenithOptimedia (Advertising Expenditure Forecasts, December 2014). Numbers rounded. Major media: TV, internet, newspaper, magazine, outdoor, radio, cinema. More info: zenithoptimedia.com. ADVERTISING AGE Latin America $45.0B, +9.6% Rest of world $11.6B, +9.3% Central and Eastern Europe $26.1B, +3.5% Worldwide total $545.4B, +4.9% Middle East and North Africa $4.7B, +3.2% Asia Pacific $155.2B, +6.4% Source: Publicis Groupe's ZenithOptimedia (Advertising Expenditure Forecasts, December 2014). Numbers rounded. Major media: TV, internet, newspaper, magazine, outdoor, radio, cinema. More info: zenithoptimedia.com. RANK MARKET 1 Switzerland 2 MAJOR-MEDIA SPENDING PER CAPITA 2015 2014 % CHG $749 $740 1.2 U.S. 570 553 3.2 3 Australia 522 522 0.0 4 Belgium 462 448 3.3 5 Sweden 412 403 2.4 21 Colombia 58 56 4.1 22 Turkey 45 42 8.2 23 China 37 33 10.0 24 Indonesia 31 28 10.3 25 India 4.99 4.53 10.2 Source: Publicis Groupe’s ZenithOptimedia (Advertising Expenditure Forecasts, December 2014). Numbers rounded. More info: zenithoptimedia.com. DECEMBER 29, 2014 • 15 marketingfp2 JC v31.qxp 12/11/2014 2:58 PM Page 16 MARKETING FACT PACK 2015 MEDIA Internet’s share of ad spending ZenithOptimedia expects the internet to account for more than one-third of U.S. ad spending in 2017, four times the level of 2007. It expects the internet’s share of worldwide ad spending to top 31% in 2017. 40% U.S. 33.9% WORLDWIDE 31.1% 30 20 10 0 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 Source: ZenithOptimedia (Advertising Expenditure Forecasts, December 2014). Numbers rounded. Internet includes mobile. More info: zenithoptimedia.com. Share of ad spending by medium The internet’s share of ad spending in 2014 passed print media’s share—newspapers plus magazines—in the U.S. and world, according to ZenithOptimedia’s forecast data. Graphic shows share of spending in 2014 vs. prerecession 2007. U.S. TV INTERNET 2007 33.1% 2014 38.1% NEWSPAPER 8.2% MAGAZINE 28.1% 14.5% 24.8% 12.0% OUTDOOR AND CINEMA RADIO 10.1% 11.9% 4.3% 9.9% 5.1% Worldwide 2007 35.9% 2014 39.6% 0 20 9.0% 27.1% 23.8% 40 12.5% 15.2% 60 7.3% 80 8.1% 7.4% 6.8% 7.3% 100% Source: Publicis Groupe’s ZenithOptimedia (Advertising Expenditure Forecasts, December 2014). Numbers rounded. ZenithOptimedia allocates ad spending according to where an ad appears. So “internet” includes all internet ad spending regardless of whether the property is run by a pure-play internet company, a newspaper or magazine publisher, a TV network or other venture. This means, for example, that “newspaper” share shown here captures print ad spending but excludes newspapers’ digital advertising. More info: zenithoptimedia.com. 16 • DECEMBER 29, 2014 ADVERTISING AGE marketingfp2 JC v31.qxp 12/11/2014 2:59 PM Page 17 MARKETING FACT PACK 2015 Time spent using media Average time spent per day with major media by U.S. adults, 2008-2014. Time spent using digital media overtook time spent watching TV in 2013. AVERAGE MINUTES PER DAY MEDIUM 2008 2009 2010 2011 2012 2013 2014 Total media 620 632 646 678 709 727 748 TV 254 267 264 274 278 271 273 63 55 50 44 38 32 26 Magazine 25 22 20 18 16 14 12 Newspaper 38 33 30 26 22 18 14 Radio 102 98 96 94 92 90 88 Other 37 35 45 37 28 20 14 Digital 164 177 191 229 273 314 346 131 140 142 153 147 139 132 8 15 23 32 33 28 25 Desktop/laptop radio NA NA 14 10 8 6 7 Desktop/laptop video 3 3 6 12 21 22 22 Desktop/laptop other 120 122 99 99 85 83 78 Mobile device (all non-voice) 19 20 24 48 95 139 171 Mobile social network NA NA 1 5 16 30 37 Mobile radio NA NA 6 14 21 26 32 Mobile video NA NA NA 3 8 22 33 Mobile other 19 20 17 26 50 61 69 19 20 23 36 55 76 92 17 15 13 14 11 11 11 3 5 10 22 43 66 81 Smartphone social network NA NA 1 4 11 18 22 Smartphone video NA NA NA 2 4 9 13 Smartphone other 3 5 9 16 28 39 46 NA NA 1 12 40 63 79 Tablet social network NA NA NA 1 5 12 15 Tablet video NA NA NA 1 4 13 20 Tablet other NA NA 1 10 31 38 44 Digital other (set-top boxes, game-console internet) 14 17 25 28 31 36 43 Print (magazine and newspaper) Desktop/laptop Desktop/laptop social network Mobile phone (feature phone and smartphone) Feature phone (non-voice) Smartphone (non-voice) Tablet (non-voice) Source: eMarketer, September 2014. Time spent with each medium includes all time spent with that medium, regardless of multitasking. For example, one hour of multitasking online while watching TV is counted as one hour of TV and one hour of online. See more time-use data on Pages 31-33. More info: emarketer.com. ADVERTISING AGE DECEMBER 29, 2014 • 17 HE WANTS TO DISCOVER A PLANET. HE PLANS TO CALL IT JASON. JASON WAGNER // ROCKET MAN No wonder they like Discovery.com© and academic websites. Or that his family ranks highly for watching animated and sci-fi movies. And who can enjoy all that without Pop Tarts® and beef jerky? To see how surprising your audiences are—and what that means for your marketing—learn about Neustar’s trusted identity data. Go to www.neustar.biz/wagners. This information is compiled at the household level using Neustar’s products and services and is not based on actual online behavioral data. AA012786p18.indd 2 12/11/14 1:31 PM ©2015 Neustar, Inc. AA012786p19.indd 3 12/11/14 1:33 PM marketingfp2 JC v31.qxp 12/11/2014 2:59 PM Page 20 MARKETING FACT PACK 2015 Digital: 10 largest U.S. multiplatform web properties Digital: 10 largest U.S. online video properties By October 2014 unique visitors in thousands. By October 2014 unique visitors in thousands. RANK TOTAL DIGITAL POPULATION PROPERTY TOTAL UNIQUE VISITORS RANK PROPERTY, PARENT 1 Google sites 236,104 1 Google sites 2 Yahoo sites 217,594 2 Facebook 93,834 3 Facebook 201,135 3 AOL 86,291 4 AOL 191,783 4 Yahoo sites 57,058 5 Amazon sites 175,969 5 Vevo 48,195 6 Microsoft sites 169,955 6 Maker Studios Walt Disney Co. 45,563 7 CBS Interactive 133,167 7 Amazon sites 44,017 8 Comcast/NBC Universal 132,807 8 AnyClip Media 41,992 9 Apple 131,454 9 Vimeo IAC/InterActiveCorp 38,851 10 Mode Media (formerly Glam Media) 129,887 10 Fullscreen Otter Media (AT&T, Chernin Group) 37,326 250,615 Total digital audience Total digital audience Source: ComScore, October 2014. More info: comscore.com. 162,317 191,456 Source: ComScore, October 2014. More info: comscore.com. Net U.S. mobile advertising revenue by company Estimates for selected companies, 2011-2016. Dollars in millions. ESTIMATED REVENUE FROM MOBILE 2012 2013 2014 2015 MEDIUM 2011 Amazon NA NA $12.4 $88.5 $163.7 $266.2 $38.3 $123.8 260.2 487.1 795.0 1,166.8 NA 390.9 1,532.0 3,345.4 4,750.1 5,879.6 750.0 2,171.4 4,017.8 7,062.7 10,017.5 13,335.1 NA NA 5.4 48.8 103.1 140.9 Millennial Media 36.1 61.4 79.4 83.9 96.8 111.0 Pandora 116.6 212.2 369.2 563.5 730.3 896.8 Twitter NA 115.0 320.1 676.5 1,051.2 1,514.2 Yahoo NA NA NA 604.0 1,065.4 1,680.9 Yelp NA 12.7 52.7 128.9 242.1 397.0 YP 93.3 252.0 378.0 510.3 637.9 765.5 582.0 1,509.4 3,640.1 5,388.3 8,828.7 14,005.3 $1,616.3 $4,848.8 $10,667.3 $18,987.9 $28,481.8 $40,159.4 Apple (iAd) Facebook Google LinkedIn Other Total U.S. mobile ad spending 2016 Source: eMarketer, December 2014. More info: emarketer.com. 20 • DECEMBER 29, 2014 ADVERTISING AGE marketingfp2 JC v31.qxp 12/11/2014 2:59 PM Page 21 MARKETING FACT PACK 2015 High-speed internet access by state in 2013 Percentage of individuals who live in a household with a subscription to a high-speed internet service. U.S. average: 78.1%. Top state: New Hampshire. Bottom state: Mississippi. Of 26 states with rates above the national average, 18 are in the West or Northeast. Of 19 states with rates below the national average, 13 are in the South. Rates in five states were not statistically different from the national average. RANK STATE PERCENT WITH HIGH-SPEED INTERNET RANK STATE PERCENT WITH HIGH-SPEED INTERNET 1 New Hampshire 85.7% 27 Iowa 78.7% 2 Massachusetts 85.3 28 Idaho 78.6 3 New Jersey 84.5 29 Florida 78.3 4 Connecticut 83.9 30 Delaware 78.1 5 Utah 83.8 31 Montana 77.6 6 Maryland 83.4 32 Ohio 77.1 7 Hawaii 83.3 33 Michigan 76.3 8 Washington 83.0 34 Georgia 76.3 9 Colorado 83.0 35 Arizona 76.2 10 Rhode Island 82.9 36 South Dakota 76.0 11 Minnesota 82.6 37 Missouri 75.6 12 Alaska 82.6 38 Indiana 75.3 13 Oregon 82.4 39 North Carolina 75.2 14 Vermont 80.9 40 Kentucky 74.8 15 Virginia 80.6 41 Texas 74.6 16 New York 80.6 42 Tennessee 72.2 17 California 80.5 43 West Virginia 71.8 18 Wyoming 80.5 44 South Carolina 71.7 19 Nevada 79.4 45 Oklahoma 71.1 20 North Dakota 79.4 46 Louisiana 70.3 21 Illinois 79.3 47 Alabama 68.7 22 Maine 79.2 48 New Mexico 68.1 23 Wisconsin 79.0 49 Arkansas 65.7 24 Pennsylvania 78.9 50 Mississippi 62.3 25 Kansas 78.8 26 Nebraska 78.8 U.S. average 78.1% Source: U.S. Census Bureau, 2013 American Community Survey (Computer and Internet Use in the United States: 2013). More info: census.gov. High-speed internet indicates household has paid internet service other than dial-up alone. ADVERTISING AGE DECEMBER 29, 2014 • 21 marketingfp2 JC v31.qxp 12/11/2014 3:00 PM Page 22 MARKETING FACT PACK 2015 Viewership on high-profile TV programs Super Bowl XLVIII Academy Awards World Cup Walking Dead The Super Bowl (Feb. 2, 2014, on Fox) averaged 112.2 million viewers (59.6 million male and 52.6 million female). The Seattle Seahawks beat the Denver Broncos 43-8. The 86th Academy Awards (March 2, 2014, on ABC) averaged 43.7 million viewers. “12 Years a Slave” won Best Picture. The World Cup USA/Portugal match (June 22, 2014, on both ESPN and Univision) averaged 24.1 million viewers. The match ended in a draw (2-2). The season-five premiere of “The Walking Dead” (Oct. 12, 2014, on AMC) averaged 17.3 million viewers. Source: Nielsen. More info: nielsen.com. Photos via Fox, ABC, ESPN and AMC. Largest U.S. TV networks By 2013 measured ad spending. Dollars in millions. Broadcast TV NETWORK, COMPANY MEASURED AD SPENDING ON EACH NETWORK 2013 2012 % CHG 1 CBS CBS Corp. $6,998 $6,448 8.5 2 ABC Walt Disney Co. 5,107 4,927 3.7 3 NBC Comcast Corp. (NBC Universal) 4,991 6,157 -18.9 4 Fox 21st Century Fox 4,664 4,944 -5.7 5 Univision Broadcasting Media Partners (Univision Communications) 3,045 2,877 5.8 6 Telemundo Comcast Corp. (NBC Universal) 1,026 973 5.4 7 UniMás Broadcasting Media Partners (Univision Communications) 519 447 16.0 8 CW CBS Corp. 50%/Time Warner 50% 422 497 -15.1 RANK Cable TV NETWORK, COMPANY MEASURED AD SPENDING ON EACH NETWORK 2013 2012 % CHG 1 ESPN Walt Disney Co. $2,321 $2,290 1.3 2 TNT Time Warner (Turner Broadcasting System) 2,138 1,429 49.6 3 TBS Time Warner (Turner Broadcasting System) 1,455 1,166 24.8 4 USA Comcast Corp. (NBC Universal) 1,046 1,015 3.1 5 MTV Viacom 862 866 -0.5 6 Comedy Central Viacom 832 813 2.5 7 Nickelodeon 1 Viacom 787 742 6.1 8 Bravo Comcast Corp. (NBC Universal) 711 769 -7.5 9 Discovery Channel Discovery Communications 697 660 5.6 HGTV Scripps Networks Interactive 696 662 5.1 RANK 10 Source: Kantar Media. More info: kantarmedia.us. 1. Excludes Nick at Nite. 22 • DECEMBER 29, 2014 ADVERTISING AGE SHE’S A FAN-GIRL. OF PYTHAGORAS. JODY WAGNER // MATHMAGICIAN Which explains all the visits to CoolMath-Games.com©. Plus why her mom and dad skew high for education spending. But they also rank above average for renting horror movies, hunting with a shotgun and being lukewarm on yoga. Learn more about non-intuitive audience insights based on authoritative data. Go to www.neustar.biz/wagners. This information is compiled at the household level using Neustar’s products and services and is not based on actual online behavioral data. AA012786p23.indd 1 ©2015 Neustar, Inc. 12/11/14 1:20 PM marketingfp2 JC v31.qxp 12/11/2014 3:00 PM Page 24 MARKETING FACT PACK 2015 Cost for a 30-second commercial Ad Age’s annual show-by-show guide to the price of TV commercials. Reflects fall 2014 schedule; cancellations noted. 7 PM AMERICA’S FUNNIEST HOME VIDEOS $49,839 SUNDAY 8 PM ONCE UPON A TIME $136,538 9 PM RESURRECTION $140,378 $102,098 8 PM DANCING WITH THE MONDAY STARS $118,606 9 PM 10 PM CASTLE $141,560 8 PM SELFIE $69,533 CANCELED MANHATTAN LOVE STORY CANCELED $60,963 TUESDAY $104,190 MADAM SECRETARY $73,525 FOOTBALL NIGHT IN AMERICA SUNDAY NIGHT FOOTBALL N/A $627,300 THE SIMPSONS $189,933 BROOKLYN NINE-NINE $150,500 10 PM REVENGE 9 PM MARVEL’S AGENTS OF S.H.I.E.L.D. $157,254 10 PM FOREVER 8 PM THE MIDDLE WEDNESDAY 60 MINUTES THE GOLDBERGS $81,987 $133,425 THE GOOD WIFE $87,210 CSI $98,138 BIG BANG THEORY TWO BROKE GIRLS 1 $344,827 $164,050 MOM $141,548 SCORPION $148,071 THE VOICE $274,157 BLANK SPACE INDICATES NO NETWORK PROGRAMMING FAMILY GUY $158,400 MULANEY $127,440 GOTHAM $181,575 THE ORIGINALS $32,140 SLEEPY HOLLOW $202,500 JANE THE VIRGIN $23,400 NCIS: LOS ANGELES $127,932 THE BLACKLIST $282,975 STATE OF AFFAIRS2 $219,188 NCIS THE VOICE $253,840 UTOPIA CANCELED $147,980 THE FLASH $50,775 MARRY ME $148,750 NEW GIRL $187,050 SUPERNATURAL $40,440 ABOUT A BOY $117,800 THE MINDY PROJECT $126,800 PERSON OF INTEREST $145,450 CHICAGO FIRE $140,155 SURVIVOR $134,358 MYSTERIES OF LAURA $94,750 HELL’S KITCHEN $107,895 ARROW $47,040 CRIMINAL MINDS $135,789 LAW & ORDER: SVU $89,700 RED BAND SOCIETY $118,025 THE 100 $27,800 STALKER CHICAGO P.D. $170,948 NCIS: NEW ORLEANS $114,843 $110,667 9 PM MODERN FAMILY $239,650 BLACK-ISH $137,807 10 PM NASHVILLE $97,581 24 • DECEMBER 29, 2014 $110,763 $122,000 ADVERTISING AGE marketingfp2 JC v31.qxp 12/11/2014 3:01 PM Page 25 MARKETING FACT PACK 2015 THURSDAY 8 PM GREY’S ANATOMY $149,523 THE MILLERS CANCELED 9 PM SCANDAL $217,546 10 PM HOW TO GET AWAY $146,113 8 PM LAST MAN STANDING $66,767 CRISTELA 9 PM SHARK TANK 10 PM 20/20 BIGGEST LOSER $90,736 TWO & A HALF MEN1 $147,140 THE MCCARTHYS $122,475 ELEMENTARY $125,780 THE AMAZING RACE $76,375 BAD JUDGE CANCELED A TO Z CANCELED $104,667 $125,200 THE VAMPIRE DIARIES $59,620 GRACEPOINT $170,275 REIGN PARENTHOOD $98,000 DATELINE NBC $48,667 MASTERCHEF JUNIOR $100,400 $61,480 FOOTBALL $109,878 HAWAII FIVE-0 $62,917 BLUE BLOODS 9 PM 10 PM NA WHOSE LINE IS IT ANYWAY? $25,154 WHOSE LINE IS IT ANYWAY? $25,154 $72,788 $79,370 GRIMM CONSTANTINE $118,818 UTOPIA CANCELED $79,033 CRIMETIME SATURDAY $22,350 ENCORES NA CRIMETIME SATURDAY $23,238 ENCORES NA 48 HOURS ENCORES NA $33,500 AMERICA’S NEXT TOP MODEL $23,900 $89,667 FOX SPORTS SATURDAY 8 PM SATURDAY NIGHT $23,100 $95,660 7 PM SATURDAY BONES $157,996 1 1 WITH MURDER FRIDAY THURS. NIGHT FOOTBALL $483,333 NA 11 PM From “How much for a 30-second spot,” Sept. 29, 2014. Reflects fall 2014 schedule; cancellations noted. HOW AD AGE GETS THE DATA: Ad Age’s survey is compiled using data from as many as seven media-buying agencies. Prices should be taken as directional indications, not the actual numbers advertisers pay for a spot, as estimates can vary depending on the amount of inventory purchased from a network and the relationship an advertiser has with a network. Ad Age’s survey is based on what advertisers paid during this year’s upfront; prices may have changed for those purchasing closer to air date in the “scatter” market. 1. October. 2. November. ADVERTISING AGE DECEMBER 29, 2014 • 25 marketingfp2 JC v31.qxp 12/11/2014 3:01 PM Page 26 MARKETING FACT PACK 2015 AGENCIES World’s 10 largest agency companies By worldwide revenue in 2013. 3 PUBLICIS GROUPE $9.2B 1 WPP $17.3B 2 OMNICOM GROUP 4 INTERPUBLIC GROUP OF COS. $7.1B $14.6B 5 DENTSU INC. 1 $5.8B 6 HAVAS $2.4B 7 HAKUHODO DY HOLDINGS 2 $1.8B 8 EPSILON 3 $1.4B 10 MDC PARTNERS $1.1B 9 IBM INTERACTIVE EXPERIENCE 4 $1.3B From: Agency Report 2014 (April 28, 2014). See expanded data at AdAge.com/agencyfamilytrees2014. 1. Estimated pro forma revenue including Aegis Group (acquired March 2013). 2. Estimated revenue. 3. Part of Alliance Data Systems Corp. Estimated pro forma revenue including acquisitions. 4. Part of IBM Corp. Estimated revenue. 26 • DECEMBER 29, 2014 ADVERTISING AGE marketingfp2 JC v31.qxp 12/11/2014 3:01 PM Page 27 MARKETING FACT PACK 2015 World’s largest agency networks By 2013 estimated worldwide revenue. Dollars in millions. RANK NETWORK, COMPANY SELECTED UNITS 1 Young & Rubicam Group WPP Y&R, Burson-Marsteller, Cohn & Wolfe, Landor Associates, Sudler & Hennessey, Wunderman 2 McCann Worldgroup Interpublic Group of Cos. 3 WORLDWIDE REVENUE 2013 % CHG $3,591 +4.1 McCann Erickson Worldwide, Martin Agency, McCann Healthcare, Momentum, MRM//McCann, Weber Shandwick 1 3,014 +2.3 Dentsu (Japan) Dentsu Inc. Dentsu Inc.’s network of agencies in Japan 2,981 -14.0 4 DDB Worldwide Communications Group Omnicom Group DDB Worldwide, DDB Health/DDB Remedy, Interbrand, Rapp, TracyLocke, Tribal Worldwide 2,727 +2.7 5 BBDO Worldwide Omnicom Group BBDO Worldwide, Clemenger Group, Organic, Proximity 2,456 +2.2 6 Ogilvy & Mather WPP Ogilvy & Mather Advertising, Neo@Ogilvy, OgilvyOne Worldwide, Ogilvy CommonHealth Worldwide, Ogilvy Public Relations 2,301 +2.0 7 TBWA Worldwide Omnicom Group TBWA Worldwide, EG+ Worldwide 2, Integer Group, Zimmerman Advertising 1,784 +2.1 8 Publicis Worldwide Publicis Groupe Publicis Worldwide including Publicis Hawkeye (acquired March 2014) 1,624 +2.0 9 Dentsu Aegis Network 3 Dentsu Inc. Dentsu Inc.’s network outside Japan including 360i, Firstborn, iPropect, Isobar, McGarryBowen, Mitchell & Partners (Australia), Team Epic 1,470 +1.9 10 J. Walter Thompson Co. WPP J. Walter Thompson Co., Digitaria, HeathWallace, JWT Inside, Lunchbox 1,397 +1.2 11 Epsilon Alliance Data Systems Corp. Epsilon, Catapult 1,380 +10.6 12 Leo Burnett Worldwide Publicis Groupe Leo Burnett Worldwide/Arc, Amazon Advertising, Lapiz USA 1,365 +3.5 13 Havas Worldwide Havas Havas Worldwide, Havas Health, Havas PR 1,340 +1.0 14 FCB Interpublic Group of Cos. FCB, FCB Healthcare, R/GA 2 1,273 -3.8 15 IBM Interactive Experience IBM Corp. IBM Corp.’s digital-agency network 1,250 NA 16 Hakuhodo Hakuhodo DY Holdings Hakuhodo 1,164 -14.2 17 Experian Marketing Services Experian Experian’s marketing-services business segment 1,005 +7.1 18 DigitasLBi Publicis Groupe DigitasLBi, Phonevalley 909 +3.0 19 Saatchi & Saatchi Publicis Groupe Saatchi & Saatchi, Conill, Saatchi & Saatchi X, Team One 904 +2.0 20 SapientNitro 4 Sapient Corp. SapientNitro, La Comunidad (acquired December 2013) 875 +9.8 21 Grey Group WPP Grey, GHG, Wing 842 +7.3 22 Acxiom Corp. Acxiom Corp. Ranking based on estimated revenue from marketing and data services 780 +1.6 23 Edelman DJE Holdings Edelman, Edelman Berland, Matter 741 +11.9 24 Cheil Worldwide Cheil Worldwide Cheil Worldwide, Barbarian Group, Beattie McGuinness Bungay, McKinney, OpenTide Greater China 693 +16.0 25 Publicis Healthcare Communications Group Publicis Groupe Digitas Health, Publicis Life Brands Medicus, Razorfish Healthware, Saatchi & Saatchi Wellness 640 0.0 5 From Agency Report 2014 (April 28, 2014). See expanded network holdings: AdAge.com/agencyfamilytrees2014. Source: Ad Age DataCenter estimates. Numbers rounded. Ranking and listing based on network configuration as of April 2014. Not all network units shown. Media agencies not included in this ranking. 1. Aligned with McCann Worldgroup. 2. Rolls up financially to network but operates autonomously. 3. Estimated pro forma revenue excluding media agencies (Carat, Posterscope, Vizeum). 4. Revenue shown is estimated pro forma including iThink, La Comunidad and Second Story. 5. Publicis Groupe in November 2014 signed deal to buy Sapient Corp. for $3.7 billion. ADVERTISING AGE DECEMBER 29, 2014 • 27 marketingfp2 JC v31.qxp 12/11/2014 3:01 PM Page 28 MARKETING FACT PACK 2015 Largest worldwide agency ventures by category By 2013 estimated worldwide revenue. WORLDWIDE 2013 REVENUE IN CATEGORY % CHG WORLDWIDE 2013 REVENUE TOTAL FOR CATEGORY % CHG $17.3 billion +4.8% 50 LARGEST AGENCY COMPANIES $75.7 billion +4.0% $3.6 billion +4.1 25 LARGEST AGENCY NETWORKS $38.5 billion +1.0 IBM Interactive Experience IBM Corp. $1.3 billion NA 15 LARGEST DIGITAL-AGENCY NETWORKS $10.1 billion +4.3 ADVERTISING AGENCY Dentsu Dentsu Inc. $2.2 billion -14.0 10 LARGEST ADVERTISING AGENCIES $13.6 billion -2.7 Starcom MediaVest Group Publicis Groupe $1.3 billion +16.4 10 LARGEST MEDIA-AGENCY NETWORKS $9.2 billion +10.6 CRM / DIRECT AGENCY NETWORK Epsilon Alliance Data Systems Corp. $1.4 billion +10.6 10 LARGEST CRM/ DIRECT AGENCY NETWORKS $7.7 billion +4.5 PUBLIC-RELATIONS AGENCY NETWORK Edelman DJE Holdings $741 million +11.9 10 LARGEST PUBLIC-RELATIONS AGENCY NETWORKS $4.5 billion +4.3 CATEGORY / LARGEST VENTURE, PARENT AGENCY COMPANY WPP AGENCY NETWORK Young & Rubicam Group WPP DIGITAL-AGENCY NETWORK MEDIA-AGENCY NETWORK From Agency Report 2014 (April 28, 2014). See expanded rankings: AdAge.com/agencyreport2014. Source: Ad Age DataCenter estimates. U.S. agency revenue growth: 2009-2013 Annual growth rates from Agency Reports. U.S. agency revenue growth: 2009-2013 Digital share of U.S. agency revenue: 2009-2013 Agency revenue in 2013 grew at its slowest pace since the ad recovery began in 2010. Digital revenue as percent of U.S. agency revenue. Digital services accounted for more than one-third of revenue for U.S. agencies in 2013. 10% 40% 7.7% 7.9% 35.3% 5.6% 30.3% 30 3.7% 32.5% 28.0% 25.8% 20 0 10 -7.5% 0 -10 2009 2010 2011 2012 2013 2009 2010 2011 2012 2013 Agency Reports growth rates based on U.S. agencies from all disciplines. Source: Ad Age Agency Reports. See more: AdAge.com/agencyreport2014. 28 • DECEMBER 29, 2014 ADVERTISING AGE marketingfp2 JC v31.qxp 12/11/2014 3:02 PM Page 29 MARKETING FACT PACK 2015 Largest U.S. agency ventures by category By 2013 estimated U.S. revenue. CATEGORY / LARGEST VENTURE, PARENT U.S. 2013 REVENUE IN CATEGORY % CHG U.S. 2013 REVENUE TOTAL FOR CATEGORY 1 % CHG $7.6 billion +2.8% U.S. REVENUE OF WORLD’S 50 LARGEST AGENCY COMPANIES $32.1 billion +6.2% $1.6 billion +3.3 $1.2 billion +11.6 940 AGENCIES FROM ALL DISCIPLINES 2 $39.1 billion +3.7 $552 million +2.1 535 UNITS WITH AD-AGENCY REVENUE $11.1 billion +1.8 $705 million +18.1 10 LARGEST MEDIA-AGENCY NETWORKS $2.5 billion +11.1 $599 million NA 20 LARGEST DIGITAL-AGENCY NETWORKS $6.3 billion NA AGENCY COMPANY Omnicom Group AGENCY NETWORK McCann Worldgroup Interpublic Group of Cos. AGENCIES FROM ALL DISCIPLINES 2 Epsilon 3 Alliance Data Systems Corp. ADVERTISING AGENCY BBDO Worldwide Omnicom MEDIA-AGENCY NETWORK Starcom MediaVest Group Publicis Groupe DIGITAL-AGENCY NETWORK IBM Interactive Experience IBM Corp. CRM / DIRECT AGENCY NETWORK Epsilon 4 Alliance Data Systems Corp. PUBLIC-RELATIONS AGENCY NETWORK Edelman DJE Holdings HEALTH-CARE AGENCY NETWORK Publicis Healthcare Comms. Group Publicis 238 UNITS WITH SEARCH-MARKETING REVENUE $1.2 billion +13.3 $65 million +25.0 247 UNITS WITH MOBILE-MARKETING REVENUE $1.2 billion +27.7 $1.3 billion +10.8 243 UNITS WITH CRM/ DIRECT-MARKETING REVENUE $6.8 billion +5.2 $450 million +10.9 244 UNITS WITH PUBLIC-RELATIONS REVENUE $4.1 billion +2.4 $510 million 0.0 EXPERIENTIAL/ EVENT-MARKETING AGENCY IN Marketing Services Advantage Sales and Mktg 5 HISPANIC-AMERICAN LatinWorks Omnicom (49%) AFRICAN-AMERICAN GlobalHue ASIAN-AMERICAN Gravity Media 212 UNITS WITH HEALTH-CARE REVENUE $3.5 billion +4.9 $295 million NA 263 UNITS WITH PROMOTION REVENUE $3.8 billion +4.0 $295 million NA 192 UNITS WITH EXPERIENTIAL/ EVENT REVENUE $2.2 billion +2.9 $36 million +22.5 101 UNITS WITH HISPANIC-AMERICAN REVENUE $597 million +5.7 $27 million -14.2 48 UNITS WITH AFRICAN-AMERICAN REVENUE $174 million -3.4 $22 million NA 36 UNITS WITH ASIAN-AMERICAN REVENUE $119 million +2.2 PROMOTION AGENCY IN Marketing Services Advantage Sales and Mktg 5 +0.6 0.0 MOBILE MARKETING Wunderman WPP $15.9 billion $110 million SEARCH MARKETING iCrossing Hearst Corp. U.S. REVENUE OF WORLD’S 25 LARGEST AGENCY NETWORKS From Agency Report 2014 (April 28, 2014). See expanded rankings: AdAge.com/agencyreport2014. Source: Ad Age DataCenter estimates. 1. Unit count in this column shows number of units (agencies) with U.S. revenue in this discipline in Agency Report 2014. 2. All Disciplines ranking of 940 agencies from all disciplines in Agency Report 2014. 3. Epsilon U.S. agency revenue. 4. Epsilon U.S. network CRM/direct revenue. 5. Private-equity firms Leonard Green & Partners, Los Angeles, and CVC Capital Partners, London, in July 2014 bought a majority stake in Advantage Sales and Marketing. ADVERTISING AGE DECEMBER 29, 2014 • 29 marketingfp2 JC v31.qxp 12/11/2014 3:02 PM Page 30 MARKETING FACT PACK 2015 CONSUMERS 2014 U.S. population by race 2014 Hispanic population by age Population in millions. Hispanics account for more than one-fifth of the U.S. population for every age up to 39. Total U.S. Hispanic population: 55.8 million. Native Hawaiian/ Pacific Islander 0.7M Two or more races 8.0M Asian 16.6M American Indian/ Alaska Native 4.0M 30% 10.7M 9.5M Circles show number of Hispanics. U.S. total: 55.8 million 9.4M 8.6M 55.8M 7.2M 20 Total population 318.9M 5.2M 3.0M 10 Black 42.1M White 247.4M 2.2M 0 Age: 0-9 10-19 20-29 30-39 40-49 50-59 60-69 70+ Total Source: Census Bureau. Projections for July 2014 from national projections released in December 2012. More info: census.gov. Index of consumer sentiment Consumer confidence rose in 2014, with the Thomson Reuters/University of Michigan index of consumer sentiment climbing to 88.8 in November. That’s the highest monthly final reading since prerecession July 2007. 90.4 100% 88.8 80 60 40 20 RECESSION 0 2007 2008 2009 2010 2011 2012 2013 2014 Source: Thomson Reuters/University of Michigan index of consumer sentiment. Graph shows final (that is, not preliminary) readings. More info: http://www.sca.isr.umich.edu. 30 • DECEMBER 29, 2014 ADVERTISING AGE marketingfp2 JC v31.qxp 12/11/2014 3:02 PM Page 31 MARKETING FACT PACK 2015 How Americans use leisure time Americans age 15+ on average had 5.3 hours of leisure time per day in 2013. Watching TV is by far the No. 1 leisure activity. AVERAGE LEISURE HOURS IN 2013 Age AVERAGE WEEKDAY LEISURE HOURS SPENT IN 2013 ON... All days Weekdays Weekends, holidays Watching TV 5.6 5.2 4.3 4.1 4.7 5.7 7.1 7.5 5.3 5.6 4.9 5.1 4.8 3.7 3.4 4.1 5.2 6.8 7.4 4.7 5.0 4.5 6.8 6.4 5.7 5.7 5.9 6.9 7.9 7.8 6.5 7.1 5.9 1.9 2.1 1.9 1.9 2.5 3.1 3.9 4.2 2.6 2.7 2.5 15-19 20-24 25-34 35-44 45-54 55-64 65-74 75+ 15+ Men Women Playing games Socializing and and computer communicating use for leisure 0.7 0.7 0.6 0.5 0.4 0.5 0.6 0.6 0.5 0.5 0.6 Reading Participating in sports, exercise and recreation Relaxing/ thinking Other leisure and sports activities 1 0.2 NA 0.1 0.1 0.2 0.4 0.7 0.9 0.3 0.3 0.4 0.7 0.5 0.2 0.2 0.2 0.2 0.3 0.2 0.3 0.4 0.2 0.1 0.3 0.2 0.2 0.3 0.4 0.4 0.7 0.3 0.3 0.3 0.7 0.4 0.3 0.2 0.3 0.3 0.4 0.4 0.3 0.4 0.3 0.9 0.6 0.4 0.3 0.3 0.3 0.5 0.4 0.4 0.5 0.3 1. Including travel related to leisure and sports activities. Source: Bureau of Labor Statistics' 2013 American Time Use Survey. More info: bls.gov/tus. Median household income $56,895 Median household income in inflation-adjusted 2013 dollars. Real median household income edged up 0.2% to $51,939 in 2013, the first increase since prerecession 2007. Household income peaked in 1999. $51,939 $60,000 +0.2% -2.2% 50,000 -3.6% RECESSION YEAR 40,000 1999 2000 2001 -0.7% RECESSION YEARS 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 Source: Census Bureau's Current Population Survey (Annual Social and Economic Supplements). More info: census.gov. Income distribution among households rich to poor Mean (average) income for households rich to poor Share of aggregate income by household-income quintiles. The poorest quintile accounted for just 3.2% of income in 2013; the top fifth accounted for 51.0%. Mean income for household-income quintiles in 2013; percent change vs. prerecession 2007. Rich households have rebounded faster than poor households. LOWEST 20% ALL LOWEST HOUSEHOLDS 20% SECOND THIRD FOURTH TOP 20% 2013 8.4% 14.4% 23.0% 51.0% 2007 8.7% 14.8% 23.4% 49.7% 2000 8.9% 14.8% 23.0% 49.8% 1990 9.6% 15.9% 24.0% 46.6% 1980 10.2% 16.8% 24.7% 44.1% 1970 10.8% 17.4% 24.5% 43.3% SECOND THIRD FOURTH TOP 20% -1.9 % -4.4 % $72,641 -7.8 % -10.2 % $30,509 -6.8 % $52,322 -6.0 % $185,206 $83,519 $11,651 Source: Census Bureau’s Current Population Survey (Annual Social and Economic Supplements). Bottom right graphic: Percent change based on real (inflation-adjusted) mean income. More info: census.gov. ADVERTISING AGE DECEMBER 29, 2014 • 31 marketingfp2 JC v31.qxp 12/11/2014 3:02 PM Page 32 MARKETING FACT PACK 2015 When and how smartphone owners use their devices More than three-fourths of adult smartphone owners message around 5 p.m. at least once during a typical week. Clock shows peak time (all p.m.) for each activity and percentage of smartphone users who do the activity in that hour. 1 Low point for all smartphone activities: 3 a.m. IM/chat: 11.9% Download app: 11.8% 11 12 Email: 55.3% 1 10 Watch downloaded/ streamed video: 8.9% 2 9 3 8 Messaging: 75.7% 4 7 Social networking 39.4% GPS: 12.3% 6 5 Talk: 72.7% Play games: 22.4% Visit websites: 50.3% Listen to music: 8.6% Camera: 13.3% Source: Experian Marketing Services’ Simmons Connect. Adult smartphone users, spring 2014. More info: experian.com/marketingservices. 1. Percentages indicate unduplicated aggregate percentage of smartphone owners who engage in the activity in that hour at least once during a typical week. For example, 39.4% of smartphone owners use a phone for social networking between 8 p.m. and 9 p.m. at least once in a week. Get smart: Household, personal use of smart devices Popularity of emerging smart-technology products. 18% 14% 11% Percent of adults who have smart entertainment (TV or speakers) in the home Percent of U.S. households that have smart home devices (light bulbs, outlets/wall switches, smart locks, alarms, thermostat, window coverings, cameras) Percent of adults who use connected wearables (fitness devices, smart watch or visual enhancement devices) Source: Experian Marketing Services’ Internet of Things report (November 2014). More info: experian.com/marketingservices. 32 • DECEMBER 29, 2014 ADVERTISING AGE marketingfp2 JC v31.qxp 12/11/2014 3:02 PM Page 33 MARKETING FACT PACK 2015 How TV viewers are multitasking Percent of adults who do these activities while watching TV. More than half of adults at least somewhat often surf the web on a computer or text on a mobile phone while watching TV. VERY OFTEN OFTEN SOMEWHAT OFTEN NOT VERY OFTEN NOT AT ALL Email on computer IM/chat on computer Listen to radio Play games Read magazine/comic book Talk on mobile phone Text on mobile phone Visit websites on computer Visit websites on mobile phone Watch videos on computer 0% 20% 40% 60% 80% 100% Source: Experian Marketing Services’ Simmons Connect. Results based on adult survey participants who answered question (and so results exclude non-responses), spring 2014. More info: experian.com/marketingservices. Who is cutting the cord? An estimated 7.3% of U.S. households (8.6 million homes) are considered “cord-cutters,” meaning they have high-speed internet but no cable or satellite TV service, according to Experian Marketing Services. That’s up from 4.5% of households (5.1 million homes) in 2010. Percent of U.S. households that are cord-cutters Increased likelihood of household being a cord-cutter based on device ownership 20% iPhone 17.4% 13.5% 15 +28% 12.7% Any smartphone +24% 10 iPad 4.5% 5 0 7.9% 7.3% 2014 +21% 2010 All households Any tablet Anyone age 18 to Household watches 34 in a household Netflix or Hulu +15% Source: Experian Marketing Services’ cross-device video analysis (summer 2014). More info: experian.com/marketingservices. ADVERTISING AGE DECEMBER 29, 2014 • 33 marketingfp2 JC v31.qxp 12/11/2014 3:03 PM Page 34 MARKETING FACT PACK 2015 JOBS U.S. ad agency and internet-media employment Ad agency staffing (197,100) is near its highest point since 2001. Internet-media1 staffing (163,600) is at a record high and has nearly doubled since 2009. 250,000 197,100 196,100 150,000 Ad agency jobs 163,600 103,600 Internet-media jobs RECESSION 50,000 0 2000 2001 RECESSION 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 U.S. media employment Job growth in millions Share of media 2 jobs in 2000 (dot-com bubble), 2007 (eve of recession) and now. Internet media now account for more than one-fifth of U.S. media jobs. Annual increase (decrease) in total U.S. employment 3. The economy added 2.7 million jobs in the first 11 months of 2014, putting 2014 on track to score the biggest job gains since 1999. TV INTERNET NEWSPAPER MAGAZINE RADIO 22.2% 10.7% 40.1% 16.2% 10.8% 8.6% 38.8% 2000 2007 23.9% 0 16.1% 12.6% 2014 25.9% 5 -5 21.5% 27.4% 12.7% 12.6% *11 months 1999 2004 2009 2014* Source: Ad Age DataCenter analysis of Bureau of Labor Statistics data. Numbers rounded. See expanded data: AdAge.com/adjobs. 1. Internet-media businesses and web-search portals. 2. TV, internet media, newspaper, magazine, radio. December 2000; November 2007; October 2014. 3. Change in total nonfarm private employment (seasonally adjusted), year end vs. year end; 2014 is November 2014 vs. year-end 2013. 34 • DECEMBER 29, 2014 ADVERTISING AGE REFUSES TO EAT BACON. FORMAL STUDY PENDING. WAGS WAGNER // FOOD SNOB It’s not strange they own a dog, even the only one who hates bacon. Or that they rank highly for buying weight-management dog food and watching the Thanksgiving Day National Dog Show. But it might surprise you to learn that families like the Wagner’s are just as likely to own a fish. Maybe that explains their fondness for aquariums, lakefront vacations and zooming around on jet skis. Learn more about our Neustar’s trusted identity data and insights. Go to www.neustar.biz/wagners. This information is compiled at the household level using Neustar’s products and services and is not based on actual online behavioral data. AA012786p35.indd 1 ©2015 Neustar, Inc. 12/11/14 1:20 PM “HI, YOU’VE REACHED THE WAGNERS. MAKE IT RELEVANT.” BEEP! What makes the Wagner family click, visit, learn and buy? Targeted, relevant messages that build a one-to-one dialogue. Neustar’s identity data and insights help you do that. Understand your audiences, personalize more effectively and drive conversions throughout all your marketing channels. Learn more at www.neustar.biz/wagners. This information is compiled at the household level using Neustar’s products and services and is not based on actual online behavioral data. AA012786p36.indd 1 ©2015 Neustar, Inc. 12/11/14 1:19 PM