CBRE VIETNAM Golden Arches – Golden Opportunities? www.cbrevietnam.com January 2014 Number of F&B Stores by Brands in 2013, Vietnam Open year 1997 30 2004 135 155 2007 2008 31 2011 2012 2013 16 20 4 Jolibee KFC Lotteria 2014 3 The Coffee Bean P Pizza Hut & Tea Leaf Subway 2 McDonald’s c o ads Burger King Starbucks (*) Number of current stores Source: CBRE McDonald's – the restaurant in HCMC giant opens its first The two debut restaurants of McDonald's in HCMC marked Vietnam as the eleventh Southeast Asia country to welcome the golden arches. Though entering the market later than any of its rivals like KFC, Lotteria or Burger King, the giant brings to the market two as yet unseen services; the first drive-thru eatery and the first fast food chain that serves 24/7. / In consideration of the potential growth of South East Asia, McDonald’s is planning to open 750 new restaurants in the next two years. McDonald's sees a big opportunity in Vietnam’s strong demographics. The emergence of Western culture and rising average income generates increasing spending for foreign brands, brands which young consumers view F&B foreign brands as fashionable. According to Euromonitor, fast food market in Vietnam valued over US$543.6 million which annual growth rate is expected to increase from 13.9% in 2012 to 15% in 2014. Busy lifestyle with growing economy is boosting demand for fast food. KFC and Lotteria are leading players in the country in terms of both sales and number of operating stores. Although ranked as the largest fast food brand worldwide (ranked seventh in the list of 100 best global brands by Interbrand), entry of the fast food giant is late to Vietnam market, where KFC, Lotteria, Pizza Hut, Subway, Burger King and Starbucks already established a solid presence. However, the early penetration of these competitors can be also viewed as an advantage to M D McDonald’s ld’ when h considering id i their h i impacts i on educating d i and gradually changing consumers behaviours. Best Global Brands, 2013 BRANDS VALUE (US$ MILLION) RANK McDonald's 42.0 7 KFC 6.2 66 Starbucks 4.4 91 Source: Interbrand There are, however, challenges for McDonald‘s: (1) Affordable price points: it is critical to determine the price point that is competitive to cheaper alternative offers in road-side vendors. Bringing “Dollar Menu” to Vietnam including items from US$1-2 is expected to favour McDonald’s. (2) Coverage: KFC and Lotteria’s coverage in Vietnam is approximately 600,000 persons/store persons/store* while Burger King is targeting to reach 160,000 persons/store**. Therefore, the hindrance for McDonald's is not only adaption, catering to local tastes, but also expansion. Although F&B represents basic needs, consumers are now more demanding and concerning about health and wellness quality and convenience. wellness, convenience To maintain a sustainable growth, F&B operators are notably required to guarantee a good supply chain to ensure a highest quality food and great value. McDonald’s showed its commit to focus on energy conservation, sustainable packaging and waste management for years, which are its differentiation to success so far. Store coverage = Vietnam’s Vietnam s population / number of stores across the country. ** Source: Tri Thuc Tre (ttvn.vn) © 2014, CBRE Vietnam Co., Ltd. Starbucks open day, February 1, 2013 Expenditure for F&B (including FMCG, fresh food, eating and drinking out) accounts an essential part of Vietnamese wallet share, at up to a third of urban household expenditure. F&B is by nature a non-cyclical sector, not negatively affected by unfavorable economic conditions as it is considered a necessity. OPPORTUNITIES FOR RETAILERS, CHALLENGES TO DEVELOPERS. According to the newly published survey of Nielsen in six cities, Vietnam consumer confidence has showed an improvement from the end of last year (from 87 points to 97 points). Along with market confidence, the pick-up i transactions in t ti i expected is t d to t occur gradually. d ll In I the th outlook for next year, the recovery is expected to gather pace only in the second half as macroeconomic conditions improve while rental rate will take longer to recover. Vietnam is experiencing a “modernity process”, which changes consumers habit from shopping at street vendor or market to more convenient and fashionable air-conditioned shopping environment. Not only in F&B sector, other sectors also welcomed many international retailer names such as Crocs, Topshop, Banana Republic, Payless, Christian Dior etc. Modern retail channels are anticipating strong and diversified development in coming years. However, it is noted that vacancy rate was reported an increasing trend in the last two quarters with negative net absorption, reflecting tenants’ dissatisfaction with the rentals charged at major shopping centres and the amount of foot traffic which they were able to generate. Retailers are moving out of shopping centre to look for cheaper alternations. High street leasing still dominates the market due to lower cost and its ready availability. The recovery of the economy will be followed by the pick-up of the retail market, but in the meantime landlords must remain responsive to the needs of retailers. Vietnam Retail View The event of Starbucks opening first store in February and successfully attracting a long queue of customers are a positive sign to retailers. Followed Starbucks and McDonald’s, it is believed that many F&B retailers will f rther set eyes further e es on Vietnam market. market Source: giaoduc.net.vn Household share of wallet, 2012 2.7% 2 7% 3.5% FMCG & Fresh food Ed ti Education Savings Eating/Drinking out Transportation Utilities Housing Communications Travel/Holiday Healthcare Investment Entertainment Others 2.6% 5.4% 4.2% 27.9% 4.3% 5.4% 6.4% 10.8% 6.7% 10 2% 9.8% 10.2% (*) Declared income: VND10.5 million Source: Kantar Worldpanel , 4 urban cities: HCMC, Hanoi, Da Nang, Can Tho CBRE Retail Leasing Enquiry, 2013 F&B Supermarket & convenience store Fashion 20.4% 1.7% 3.0% 6.8% 48.7% Cosmetics & Accessories Lifestyle y 9.2% 10.1% Home décor Others Source: CBRE CONTACTS For more information about this Market View, please contact: Dung Duong g Associate Dirrector Research and d Consulting Services CBRE Vietnam m Unit 1201, Melinh M Point Tower, 2 Ngo Duc Ke K Street, District 1 t: +84 913 381 3 118 e: dung.duon ng@cbre.com © 2014, CBRE Vietnam Co., Ltd. January 2014 Thanh Pham Research & Financial Analyst Research and Consulting Services CBRE Vietnam Unit 1201, Melinh Point Tower, 2N Ngo D Duc Ke K St Street, t Di District ti t1 t: +84 908 861 600 e: thanh.pham@cbre.com