Forum ICGP AGM Study shows poor public access to diagnostics A new College study shows that GPs have poor direct access to diagnostic tests for public patients, and reveals a two-tier waiting list system. Niall Hunter reports A study carried out by the College has found poor levels of direct access for GPs to diagnostic testing in public hospitals and long waits for public patients for these tests compared to their private counterparts. The study, presented at the recent AGM in Galway, involved a postal survey of a sample of GPs on the ICGP membership database, in which GPs were asked about their level of access to diagnostic testing for their public and private patients. The response rate was 58.4% (n=292). The findings outlined the stark contrast between direct access to diagnostics for public and private patients. The key findings were: • More than 20% of GPs do not have direct access to either abdominal or pelvic ultrasound in the public system. Where access is available, public patients have an average 14-week waiting period, but this varied from one day to 42 weeks depending on location. In stark contrast, in the private system, virtually all GPs have direct access to ultrasound, with an average wait of just over four days • In the public system, 70-80% of GPs have no direct access to CT scans. Even where it is available, there is an average 16 week wait, but this varied from less than one week to 48 weeks. In the private system, 90% of GPs have access to CT scanning, with an average waiting time of 5.5 working days • Approximately 10% of GPs have direct access to MRI scans in the public system. The average wait for these scans in the public system is 22 weeks, but this varies from six days to 72 weeks. Virtually all GPs have direct access to MRI scanning in the private system • One quarter of GPs do not have direct access to DEXA scanning in the public system and where available, the average wait was 24 weeks, compared to less than seven working days in the private system • Direct access to gastroscopy, the study found, was available to 64% of GPs in the public system, with 57% having direct access to colonoscopy, while 85% have access to this testing in the private sector. There is a 12-week waiting list in the public sector compared to 12 days in the private system. The majority (86%) of respondents to the survey felt that increased access to diagnostics would reduce their referrals to emergency departments and improve the quality of their referrals. 20 FORUM June 2013 When questioned about referrals to outpatient departments, 90% felt that improved access to diagnostics would reduce their referrals to outpatients, and 92% felt this would improve the quality of their referrals. Overall, 87% believed that improved access to diagnostics would reduce unnecessary admissions. The study recommends: • Increasing access to diagnostics for GPs for public patients • Introducing national referral guidelines for access to diagnostics to be developed using a partnership approach between primary and secondary care • Providing enhanced education for GPs on the use of referral guidelines • Developing structured referral forms which are integrated into GP software systems • Providing rapid results of investigations to GPs • Monitoring and auditing the new system and provide feedback to GPs. The study was carried out by Margaret O’Riordan, ICGP medical director; Dr Claire Collins, ICGP director of research; and Gillian Doran, ICGP librarian. Commenting on the findings, Margaret O’Riordan said in all services, access to diagnostics for public patient is unacceptably long and there is no doubt that as a result, GPs are forced to refer patients inappropriately to overcrowded emergency departments. “This can be an unnecessarily traumatic experience, particularly for elderly patients, and it places an extra costly burden on hospital services. Patient access should be on the basis of need and not on ability to pay.” She added that GPs are highly trained specialists who are currently constrained in the delivery of a quality service to patients due to limited access to diagnostics in the public system. Dr O’Riordan said Irish GPs believe and international evidence concurs that increased access to diagnostics will lead to reduction in diagnostic delay, reduce the number of referrals to both EDs and OPDs, reduce unnecessary admissions and improve the quality of referrals overall. “This in turn will lead to more effective use of the hospital services and improve the quality of service for Irish patients.” The full results of the study are available on the College website, www.icgp.ie Forum ICGP AGM Getting animated about developing world health Tom O’Callaghan, in this year’s Foundation Lecture, outlined a unique Irish initiative to deliver vital healthcare training in developing countries This year’s Foundation Lecture at the AGM presented the audience with a stark fact – there are one billion people on the planet who will never see any health worker in their lives. What’s more, there are nine million children who die each year from simple treatable and preventable conditions such as pneumonia and malaria. Co Cork GP Dr Tom O’Callaghan, who delivered the lecture, focused on how the rapidly advancing development of digital technology, coupled with medical and educational expertise from Ireland and other countries, can be used to improve healthcare provision in the developing world. He pointed out that the current explosion in technological change is probably as important an event in world history as the Industrial Revolution, covering IT devices, social networks, cloud computing etc. Many of these changes are benefiting healthcare provision and education. There are now new ways of reaching people with online medical education that could not have been imagined even five years ago, he said. “All this new technology means this will be a time of enormous change in healthcare delivery. This is a real chance for us to get to the bottom of the pyramid where people really need access to healthcare in the developing world.” A key to providing better healthcare in the developing world is finding new ways to educate healthcare workers. A university can now put a course online and someone in India can complete it and have it examined within the network, he said. While there is an urgent need to create additional healthcare worker posts in the developing world, Dr O’Callaghan said we can’t build the medical schools fast enough, or train doctors or nurses quickly enough. In sub-Saharan Africa over the past 20 years, some progress has been made in training community healthcare workers to give then simple diagnostic tools to carry out basic healthcare tasks, such as looking after people with malaria or childhood pneumonia, and providing basic antenatal care. Training in basic healthcare skills can be provided at a fraction of the cost it takes to train a doctor or a nurse, in a much shorter time and without having to provide the infrastructure of medical schools etc. But, Dr O’Callaghan pointed out, the current training capacity to provide badly-needed community health workers in developing countries is limited. He outlined his involvement in establishing iheed (www.iheed.org), an Irish global health education initiative. This is a not-for-profit organisation aimed at providing innovative technological solutions to training healthcare staff in the developing world. iheed provides digital animation training content and is developing blended training programmes for health workers using mobile technology. Last year it carried out a study on the current training of community healthcare workers in sub-Saharan Africa. It found that of around 341,000 people being trained, only 4% used any multimedia in training. Most are being trained with books in a formal classroom structure, even though many are semiliterate or have no formal educa- Tom O’Callaghan – urgent need for additional healthcare workers in the developing world tion. The training involves the use of lengthy training manuals with dense and difficult-to-digest information. However, transferring this information to a digital base would be very time-consuming. The organisation, iheed identified an opportunity to reduce the cost of training by up to 75% by introducing focused multimedia training. There was a particular need, Dr O’Callaghan said, to introduce the type of training where people won’t have to be taken out of the field and into classrooms for long periods, but kept in their community where they are needed while remaining connected with continuing professional education. iheed brought together educators, technology companies and NGOs from around the world to put together a multimedia educational programme using animation, having trawled studios around the world to hire animators for the project. The project is helped by the high usage of mobile devices and smartphones in the developing world. The programme uses simple two-minute animated clips to teach basic healthcare skills to community health workers. The content is reviewed by a medical team. The animation is being made available to any NGO that wishes to use it and is now being used in the field in developing countries. The value of using animated content is that it can overcome local geographical and cultural issues, and can be dubbed into different languages. He believed the content was much more engaging for students than simply reading books or PDFs. It will help provide quick, simple and cost-effective training to help meet the massive healthcare needs of developing countries, Dr O’Callaghan said. – Niall Hunter FORUM June 2013 21