C E R T I F I C A T E I N B USINESS A DMINISTRATION SYLLABUS BUSINESS ADMINISTRATION PROGRAMME 1 Certificate in Business Administration Syllabus The four compulsory subjects are: 1. 2. 3. 4. Introduction to Business Introduction to Quantitative Methods Introduction to Accounting Introduction to Business Communication • The Certificate papers are set and marked to BTEC National Certificate standard. • Following passes in the four subjects above, the successful student will be awarded the Certificate in Business Administration. • It is suggested that 80 study hours should be devoted to each subject. • No exemption is granted from any subject in the Certificate examination. • The Method of Assessment for all ABE subjects is by written examination and the following Grades are awarded: Grade Grade Grade Grade Grade A B C D E - 70%+ Distinction 55-69% Credit 40-54% Pass 30-39% Fail 29% and below Fail Candidates will be notified individually of their results normally about two months after the examinations. 2 Certificate in Business Administration Conditions of Entry No formal qualifications are required but applicants must demonstrate competence in the English language by the attainment of one of the following (or equivalent): 1. British Council - Intermediate Certificate in English/Upper Advanced Certificate in English. 2. LCCI - English for Business (EFB) 1 st or 2nd level. Pitman/City & Guilds - English for Speakers of Other languages (ESOL)/English for Business Communications. 3. RSA (OCR) - English language Stage 2. Or 4. Confirmation by their college of equivalent standard in the use of English. The decision of Council as to the suitability of the candidate shall be final. 3 Certificate in Business Administration Registration Procedures ABE Programmes are taught at institutions worldwide, and such institutions are given approval to run ABE courses only after they have submitted full details of their prospectus, teaching staff and site facilities which must meet the criteria set by the ABE Education Committee. Students enrolling with a college are advised to ensure that the college has been formally accredited by the Association before enrolment. A list is available from the ABE office. Students wishing to register with the Association should complete a registration form and return it to the Registrar together with appropriate fees, copies of educational qualifications (in English) and details of relevant working experience where necessary. Any incomplete applications will be returned. All prospective students are advised to enrol with ABE at the commencement of their studies in order that their eligibility may be confirmed at that time. Students should be aware of the closing dates for registration and examinations as these are strictly adhered to. These dates are available at ABE approved colleges or from the ABE office. Annual subscriptions fall due on the anniversary of the date of registration. An invoice will be sent direct to each student. Fees Examination fees are indicated on Examination Entry Forms. The annual subscription and other current fees are shown on the Fees list available from ABE. 4 Certificate In Business Administration Introduction to Business Aims l. 2. 3. 4. Understand the nature and purpose of business activity. Describe the structure of business. Understand the business objectives of the various stakeholders. Understand the environment within which business operates and the services available to assist. 5. Define and describe the functional activities within an organisation and understand the importance of their interdependence. 6. Apply business theory and concepts to practical business problems. Programme Content and Learning Objectives After completing the programme the student should be able to: I . Understand the nature and purpose of business and its classification by sector, activity and size. 2. Identify the advantages and disadvantages of different organisations in the private sector (sole trader, partnership, limited companies, PLC’s, franchises, charities); identify the advantages and disadvantages of different organisation in the public sector (nationalised industries, central government and local government departments). 3. Understand the hierarchy of objectives that exist in a business and appreciate the different stakeholder perspectives. 4. Understand the general influences on an organisation by conducting a PEST analysis (political, economic, social and technological influences); understand the specific influences that arise from stakeholder groups (employees, suppliers, customers, competitors, financial institutions government agencies and the public). 5. Identify and explain the services available to assist business (insurance, banking, sources of finance, consultancy, and government assistance). 6. Describe the factors that influence the location of a business. Demonstrate an understanding of the factors that influence the scale of production and the choice between different types of productive process (job, batch, flow, lean and cell production). Describe the need for and means to achieving quality. Demonstrate an understanding of the costs and benefits of holding stock and the need to control stock levels. Identify the benefits of a JIT (just in time) system of stock management and its role in promoting quality. 7. Define marketing, demonstrate its importance in terms of customer needs and the achievement of business objectives. Describe various methods of market research. Demonstrate an understanding of the marketing mix and how it relates to the product life cycle. 8. Identify sources of short, medium and long term finance available for business. Justify the use of different sources of finance in different situations. Define and understand the purpose of balance sheet and profit and loss statements. Differentiate between financial accounting and management accounting. Demonstrate an understanding of the use to which accounts may be put by the various stakeholders. 5 9. Understand the importance of human resources to an organisation and the need for human resource planning. Describe different methods of recruiting and selecting staff. Describe and comment upon the various means of remunerating employees (output-based wage, timebased wage, salary, commission etc.). Understand the health and safety issues concerning staff. Demonstrate an understanding of the importance of training and development both as a means of acquiring skills and as a means of motivating employees. Method of Assessment: By written examination. The pass mark is 40%. Time allowed 3 hours. The question paper will contain: Seven questions of which four must be answered. All questions carry equal marks. Reading List: Essential Reading Structure of Business Business Studies M. Buckley Susan Hammond (Pitman Publishing) (Longman) Business Studies John Birchall and Graham Morris (Nelson) A Student’s Guide to Business Studies 1. Dorton and A. Smith (Hodder and Stoughton) A-Z The Complete Business Studies Handbook D. Lines, 1 Marcouse and B. Martin (Hodder and Stoughton) Additional Reading 6 Certificate in Business Administration Introduction to Quantitative Methods Aims 1. 2. 3. 4. 5. 6. 7. Apply the rules of numeracy. Carry out basic numerical calculations with or without a calculator. Use elementary algebra. Present and use mathematical data in graphical form. Present and analyse simple business data. Apply statistical analysis to business data. Use the laws of probability. Programme Content and Learning Objectives: After completing the programme the student should be able to: 1. Demonstrate the rule of numeracy by: • applying the four rules to whole numbers, fractions and decimals • expressing numbers in standard form • multiplying and dividing negative numbers 2. Apply calculations to: • compare numbers using ratios, proportions and percentages; • obtain values for simple financial transactions involving purchases, wages, taxation, discounts; • • • • • • calculate values using simple and compound interest; convert foreign currency; make calculations involving roots and powers; evaluate terms involving a sequence of operations and use of brackets; Interpret, transpose and evaluate formulae; approximate data using rounding, significant figures. 7 3. Use algebraic methods to: • • • • solve linear and simultaneous equations; solve quadratic equations using factorisation and formulae; determine the equations of a straight line through two points; determine the gradient and intercept of a straight line. 4. Construct and use: • charts and diagrams derived from tabular data; • graphs applying general rules and principles of graphical construction including axes, choice of scale and zero. Identify points of importance e.g. maximum, minimum and break even. 5. Apply statistical methods to: • • • • distinguish and use sigma continuous variables; represent and interpret variables using histograms and cumulative frequency curves; recognise and use sigma notation for summation; calculate and interpret summary statistics: these would include measures of location (mean, mode, median), measures of dispersion (range, interquartile range, standard and deviation, coefficient of variations) and measures of skewness; • construct statistical graphs for time series, identifying trends, seasonal and random components; • determine a trend using moving averages and make a simple forecast. 6. Apply the laws of probability to: • mutually exclusive, independent and dependent events; • determine probability using sample spaces, contingency tables or tree diagrams; • determine probability using the normal distribution including use of tables. 8 Method of Assessment: By written examination. The pass mark is 40%. Time allowed 3 hours. The question paper will contain: Two sections: Section A contains four questions on parts 1 to 4 of the programme content, of which three must be answered. Section B contains three questions on parts 5 and 6 of the programme content, of which two must be answered. All questions carry 20 marks. Students may use electronic calculators for most questions, but are reminded of the importance of showing detailed steps in calculations. Reading List: Essential Reading Business Mathematics and Statistics A. Frances (DP Publications) R. N. Rowe (DP Publications) Additional Reading Refresher in Basic Mathematics 9 Certificate in Business Administration Introduction to Accounting Aims 1. Understand the basic principles of both financial accounting and management accounting and their applications. 2. Acquire the knowledge and techniques which will assist students in the performance of both financial and management accountancy functions in industry and commerce. 3. Acquire the basic skills necessary for the pursuit of a recognised accountancy qualification. Programme content and learning objectives: After completing the programme the student should be able to: 1. Prepare a trading, profit and loss account, balance sheet and cash flow report for sole traders, partnerships and limited liability companies, after taking into account a normal range of adjustments to the trial balance necessary for such preparation. 2. Recognise and apply appropriate accounting conventions to a range of transactions within the context of the accounting regulatory requirements. 3. Understand and describe the appropriate books of account for different types of accounting transactions and be able to prepare a trial balance from these books of account. To prepare and maintain a range of control accounts appropriate to the books of account. To prepare journal entries and deal with the treatment of suspense account items. 4. Understand, calculate and interpret a range of basic financial ratios appropriate to a set of financial statements, particularly in the key areas of profitability, solvency/liquidity, asset utilisation and investment ratios. 5. • • • Understand the basic principles of cost behaviour cost ascertainment and to be able to: Classify direct and indirect costs. Prepare an indirect overhead allocation summary. Calculate overhead recovery rates by a variety of techniques and to apply these for the purpose of cost compilation. • Explain the difference between fixed and variable costs. • Calculate break-even points of activity and prepare break-even charts. • Appreciate and explain the limitations of break-even analysis. 10 6. Understand the basic principles of different costing techniques and to be able to: • Define the different costing techniques. • Explain and understand the differences between each technique, and • calculate costs using any of the techniques. 7. Understand the basic principles of capital investment appraisal and be able to calculate and interpret figures using the pay back, accounting rate of return or discounted cash flow methods of investment appraisal. Method of Assessment: By written examination. The pass mark is 40%. Time allowed 3 hours. The question paper will contain: Two compulsory questions, one in financial accounting and one in management accounting, and a choice of three from four remaining questions. Reading List: Essential Reading Business Accounting 1 Wood F Pitman Costing, An Introduction I Drury C Chapman & Hall Costing I Lucey T D P Publications Business Accounts Cox D Osbourne Books Foundation Accounting Millchamp A DP Publications Business Accounting 2 Wood F Pitman Additional Reading Supplementary Journals • • • • • Accountancy The Certified Accountant Management Accountancy The Certified Accountants Students Newsletter The Association of Accounting Technicians Journal (monthly) 11 l 1 Certificate in Business Administration Introduction to Business Communication Aims 1. Use written English competently, accurately and appropriately in a variety of business communication scenarios. 2. Present a variety of data unambiguously in both written and graphical form, bearing in mind the fundamental importance of neatness, clarity and accuracy. 3. Understand the principles of business communication, and be able to use the most suitable medium in given situations. 4. Appreciate what are the most common barriers to successful communication and how they can be overcome. 5. Draft all the usual forms of business correspondence from given data. 6. Understand and appreciate current developments in communications technology and the effect that they have on business. Programme Content and Learning Objectives: After completing the programme the student should be able to: 1. Written English: • Accurate spelling and punctuation. Range of vocabulary, correctly used • Paragraphing • Appropriateness of tone. Neatness 2. Correspondence: • Letters, memos, advertisements. Addresses, headings, salutations • Clarity in describing any situation • Clarity in stating requests, opinions, etc. • Common abbreviations. Presentation 3. Principles of Communication: • Structures within an organisation • Purpose of communication • Appropriate channels • Spoken and written • Barriers and how to overcome them • Technical terms • Presentation of self 12 4. Communications Technology: • Computers and associated technology • Use of satellites • Telephones, pagers, networks • Awareness of its effect on business • Applications of technology 5. Graphs: • Line graphs, histograms, pie charts • Neatness and accuracy • Clear labelling • Use of colour • Identifying trends from data Method of Assessment: By written examination. The pass mark is 40%. Time allowed 3 hours. The question paper will contain: Two sections containing a total of eight questions of which five must be answered. At least three questions must be answered from Section A. The questions in Section A require longer written answers than those in Section B. All questions carry 20 marks. Reading List: Essential Reading People & Communication C.S. Deverell (Gee & Co) Business Communication S. Smithson & J. Whitehead (Financial Training Publication) A. Murdock & C. Scutt (Butterworth Heinemann) Additional Reading Personal Effectiveness All Businesses Communicate R. H. Sheldon (Peter Andrew) Successful Presentations (Director Books) F. J. Bergin 13