Information Processes and Technology Pay I.T and Process I.T OHP 2 Transaction Processing Systems Characteristics of a TPS If a TPS is used to record a sale and generate a receipt, the transaction data is collected at the POS terminal and then stored using an on-line database. Describe what an on-line database is. Why is it essential to link the POS terminal with a database? (hint: data integrity, data redundancy) The four important characteristics of a TPS are: 1. RAPID RESPONSE The system must be fast under operation with a rapid response time. In the business world, a common adage is “time means money”. Businesses cannot afford to have customers waiting for a TPS to respond. The maximum turnaround time from when the data is inputted to the generation of the output should only be a few seconds, or less. 2. RELIABILITY Many businesses rely heavily on the correct functioning of their TPS. A breakdown could result in a stoppage of business activities. A TPS in a business situation must have a very low failure rate. If a TPS does fail, then quick and accurate recovery must be possible. This makes a well designed backup and recovery system of procedures an essential element. ___________________________________________________________________________________ OHP 2 Information Processes and Technology Pay I.T and Process I.T OHP 2 Transaction Processing Systems 3. INFLEXIBILITY A TPS wants every transaction to be processed in exactly the same way, regardless of the user, the customer or the time of day. If a TPS was flexible, different types of data would be entered in different orders. Eg QANTAS accepts airline reservations from travel agents all throughout the world. Accepting different data from different agents would be a problem. 4. CONTROLLED PROCESSING The processing in a TPS must support an organisation’s operations. Eg. If an organisation allocates roles and responsibilities to particular employees, then the TPS should enforce and maintain this requirement. – Allowing staff sales Key Point A TPS has the aim of minimising the handling/processing of data. If the TPS is linked to a reliable database, this minimises data redundancy and ensures the integrity and validity of the data. ___________________________________________________________________________________ OHP 2