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Letter from the President | 1
Mission Statement
The Phoenix Zoo provides experiences
that inspire people and motivate them
to care for the natural world.
Vision
I am a leader in improving people’s lives through
interaction with nature, excelling in conservation,
education, exhibition and recreation.
Core Values
Our core values reflect the behaviors and
Arizona Zoological Society
2012 Annual Report
Contents
1 . Letter from the President
1 9. Inspired Citizens
2 . Historical Retrospective
2 3. AZA Conference
6 . Capital Campaign Update
2 4. Financial Summary
8 . Exhibition & Collection
2 5. Thank You
1 2. Conservation
2 8. Volunteers
1 6. Relationship to Nature
2 9. Board of Trustees & Staff
attitudes which lead our interactions
and decisions – helping us to achieve our mission
Dear Zoo Friends,
A
s the Phoenix Zoo celebrates its 50th anniversary, we have taken
the opportunity to look back through our history at the changes
the last 50 years have brought. We are proud of where we’ve
been, where we are now and very proud of where we are heading. We
believe that our 50th anniversary is the ideal time to publish the Phoenix
Zoo’s first ever annual report.
We feel that, in order to be good stewards of the animals that are in our care
and the funds with which we are entrusted, we should take this opportunity to
share the status of the Phoenix Zoo and the accomplishments of this past year.
We have been the grateful recipients of generous financial support from
various philanthropic foundations and corporations who understand that
investments are necessary to improve our community for the benefit of all.
With their support, we are wrapping up our $20 million Capital Campaign
to build A World Class Zoo For A World Class City. Just as importantly, we
Some examples of how we have been turning these hallmarks into tangible
have received donations from individuals ranging from $1 to $1 million. It
outcomes during the past year include the following accomplishments:
and vision. By following these core values we
is with enormous humility that we open literally thousands and thousands
develop and foster positive relationships
of letters containing cash and checks from generous friends of the Zoo,
• The completion of the C.W. & Modene Neely Education and
Event Center
Photo Credits:
within our community which will ensure the
Phoenix Zoo’s long-term success.
Integrity
We demonstrate honesty, fairness, and professional
standards while holding ourselves accountable to
our mission, vision, and community.
Respect
We demonstrate compassion for each other
and ensure the highest standard of care is given
for the well being of our animals.
Conservation
We are committed to being environmentally responsible
and model leadership in conservation through scientific
and educational programs and practices.
Collaboration
We encourage a spirit of cooperation
and teamwork by working together to build
relationships to meet our common goals.
Fiscal Responsibility and Independence
We are committed to managing and
operating the Zoo as a credible, successful,
and self-sustaining enterprise.
Fun
We approach our work with energy,
enthusiasm, and a desire to create enjoyable
experiences for all, staff and public alike.
each giving what they can afford to give, in order to help us achieve our
• The completion of the new Front Entry Oasis supported by
Virginia G. Piper Charitable Trust
Tommy Barr:
23 Phoenix Zoo Crew
Nyaminyami Photography:
11 Bornean Orangutan
goals. Each of these generous donors realizes that an investment in a
support of these thousands of people inspires us every day to ensure that
• The renovation of many guest amenities, including the Desert
Marketplace gift shop and Safari Grill concession stand
Stephanie Baldwin:
12 Black-footed Ferret Dedication
Photojenic:
20 Wedding
the Phoenix Zoo is not just A World Class Zoo For A World Class City, but
• The birth of our 400th black-footed ferret
a cultural asset that acts as an anchor in the Valley, in the region and in the
State of Arizona, for both residents and tourists alike.
• The beginning of our efforts to protect the endangered Mount Graham
red squirrel
As we move the Zoo forward, the Arizona Zoological Society Board of
• The introduction of the Advanced Inquiry Program, an affordable
Master’s degree program held at the Phoenix Zoo
Duane Darling:
1 Bert Castro
Kevin Schafer:
14 Armadillo
Cilento Photography:
29 Staff
Dave Seibert:
22 Duchess the Bornean Orangutan
Craig Cohen:
13 Desert Pupfish
Tara Sprankle:
9 Black-footed Ferret Kit
12 Narrow-headed Gartersnake
Stephanie Edling:
9 Marabou Stork
Dick George:
27 Mexican Wolf
Glendale Elementary
School District:
16 Hedgehog
Denny Flaherty:
23 Award
Camila Goossens:
14 Nocturnal Animals
HUTAN:
14 Bornean Orangutan
Paula Swanson:
10 Komodo Dragon, Galapagos Tortoise
11 Komodo Dragon
Janet Tropp:
Cover Arabian Oryx
3 Masai Giraffe, Asian Elephant
7 Sumatran Tiger
9 Mexican Red Brocket Deer, Grevy’s Zebra, Emu
10 Percheron Horse
13 Black-footed Ferret
27 African Lion, Jaguar
Back Cover Chilean Flamingos
Harrison Hurwitz:
4 Bornean Orangutans
22 Kasih the Bornean Orangutan
world class cultural institution is an investment in the community. The
Trustees has developed a strategic outcomes initiative consisting of four
major hallmarks. Every activity we undertake must be evaluated as to its
relevance to these four hallmarks, ensuring that we stay on target to create
a world class institution.
1.Relationship to Nature
The Phoenix Zoo offers people the opportunity to grow in their
understanding of how their lifestyles affect other species.
2.Inspired Citizens
Visits to the Phoenix Zoo should inspire our guests to learn more
and put that knowledge into action.
• The introduction of special needs camps geared for students with
orthopedic and visual impairments
• The start of a collaboration with Dr. Jane Goodall’s Roots and Shoots
program
As you will read in this Annual Report, these highlights are just a few of the
many amazing things happening at the Phoenix Zoo. I want to take this
moment to thank my professional staff, our Board of Trustees, our faithful
volunteers and, most of all, our dedicated supporters. We could not have
achieved this kind of success without people like you.
Sincerely,
3.Conservation
The Phoenix Zoo is a leader in conservation and instills the value
of conservation in others.
4.Exhibition and Collection
The Phoenix Zoo exhibits animals and simulates their natural
habitats, and it advances its capacity to do so.
Letter
From The
Norberto J. (Bert) Castro
President and CEO
Arizona Zoological Society, Phoenix Zoo
President
2 | Historical Retrospective
Historical Retrospective | 3
O
n November 21, 1962, Nancy Maytag cut the ribbon on
opening day and many watched as Paula Hazelton, the first
Zoo guest, anxiously ran into the new Phoenix Zoo. The front
entry has now been updated to reflect our place within the community
- A World Class Zoo For A World Class City. This new entry allows for
a smoother and quicker admission into the Zoo and includes a native
species exhibit.
Since its beginning, the Phoenix Zoo has played a critical role in
preventing the extinction of the Arabian oryx. In the early 1960s, nine
of the last remaining oryx in the world were brought to the Zoo as part
of “Operation Oryx,” the first captive breeding program at any zoo. The
birth of the first oryx occurred in 1963 and in 2009, the 239th oryx was
born. In support of the preservation of this species, Phoenix Zoo staff
traveled to Jordan in 2010 to collaborate with the Royal Society for the
Conservation of Nature (a Jordanian non-governmental organization in
charge of monitoring reserves) in a field study to assess the health of the
Arabian oryx herd in the Shaumari Reserve.
Historical Retrospective
Exhibit changes throughout our 50-year history
have created a more naturalistic environment
for our animals. From our first enclosures in the
1960s to what we have today, our exhibits are
designed with the physiology of each species in
mind, allowing for more natural behaviors.
4 | Historical Retrospective
Historical Retrospective | 5
Historical Retrospective
Our first orangutan exhibit was constructed in
1975, and at the time was considered state-ofthe-art. In 2011, we built a new facility, which
allows our orangutans to enjoy grass and more
climbing structures. The exhibit also provides
better viewing for our guests, giving them
the opportunity to be face-to-face with these
magnificent animals.
In 1965, the Phoenix Zoo introduced its first
educational program, Summer Institute for
Children. Since then, the Zoo has offered Valley
children many inspiring programs including
Camp Zoo, Night Camp and Distance Learning.
In 1974, Phelps Dodge and the Phoenix Zoo
developed ZooMobile, an educational program
that still travels to schools across Arizona today,
with support from Freeport-McMoRan Copper
& Gold Foundation.
From horse shows, to fashion shows, to
celebrity endorsements, Zoo friends in the
1960s raised funds to create new animal
exhibits as well as maintain the operation
of the Zoo. Today, the Zoo relies on special
events like Rendez-Zoo, Walk in the
Wild, ZooLights, Rock the Zoo and other
fundraisers to help generate revenue.
6 | C a p i ta l C a m pa i g n Up d at e
C a p i ta l C a m pa i g n Up d at e | 7
Completed Projects
Remaining Projects
We are excited to embark on the last two projects
of our Campaign: the Doornbos Volunteer and
Administrative Center and the Sumatran Tiger
Experience. The Phoenix Zoo’s volunteer force
supports the Zoo in so many ways and donates
thousands of hours annually. The Doornbos
Building A World Class Zoo For A World Class City
Volunteer and Administrative Center will provide
professional working, training and meeting space
for volunteers as well as Zoo staff. This new
T
he Phoenix Zoo’s efforts in building A World Class Zoo For A World
completion of the C.W. & Modene Neely Education and Event Center. This
Class City have greatly progressed this past year. By the time our
multi-purpose facility provides dedicated classroom space and allows for
campaign efforts are complete, this $20 million expansion project,
growth in the Zoo’s educational programs in response to community needs.
the first site-wide expansion in the Zoo’s 50 year history, will add three major
Additionally, we recently celebrated the completion of the new Front Entry
state-of-the-art animal exhibits, a multi-purpose education and event center,
Oasis and Native Wildlife Exhibit.
a dramatic new entry oasis, a new volunteer and administration facility and a
maintenance endowment to offset additional operational expenses from the
The Front Entry Oasis provides an expedited entry process and presents an
new facilities.
overall improved guest experience. Every guest arriving can immediately
recognize that they are in for a world class experience at the Phoenix Zoo,
Orang-Hutan: “People of the Forest” and Land of the Dragons are already
inspiring them to act in ways that protect and sustain the natural world at
open and are among our most popular exhibits. In June, we celebrated the
home and across the globe.
center will also showcase the Zoo’s commitment
to conservation and green practices, as it will
be a certified green building that will exemplify
sustainable practices.
The third animal exhibit, the Sumatran tiger
exhibit, will help create a spectacular new
signature experience as guests can wander down
a tropical path to find views of this amazing
tiger on one side and the majesty of one of the
world’s largest mammals, the Asian elephant,
on the other. Up-close, intimate viewing is the
key for both exhibits, providing a truly unique
perspective on two of the planet’s most impressive
species. The new state-of-the-art facility will allow
the Phoenix Zoo to care for up to six of these
incredibly rare tigers, becoming a key participant
in the international Species Survival Plan®.
The Phoenix Zoo is very excited to be wrapping
up A World Class Zoo For A World Class City
Capital Campaign and, without the help of our
community, none of these projects would be
possible.
With this ambitious campaign, we are creating a
Zoo that exceeds the expectations of our current and
future guests for an exciting, engaging, animal and
nature-based experience.
8 | E xhibition & Collection
Improvement
I
Collection
Projects
n addition to the Capital Campaign
Safari Snack Bar
Black-footed Ferret Housing
projects completed during the year, the Zoo
The original wooden facility was built in 1983
We were able to replace our 20-year-old
initiated a number of other capital projects,
and had deteriorated significantly in recent
wooden ferret enclosures with new steel and
many of which enhanced exhibits, and others
years. The new building has twice the number
plastic custom enclosures. The old structures
that improved the overall guest experience.
of service windows and facilitates centralized
had become worn, and the wood surfaces were
production of Kettle Korn.
difficult to sanitize, increasing the opportunity
Renovations Were Made
at These Animal Exhibits:
Leapin’ Lagoon Improvements
• Toucan
Improvements included the addition of a new
• Scarlet ibis
snack bar, reconstructed slide, shaded seating
• Bald eagle
and formal changing area.
• Ocelot
for illnesses. The new enclosures are easier to
clean, more durable and are expected to last well
T
he Phoenix Zoo welcomed several
• Black-footed ferret
additions to our collection over the
• Chilean f lamingo
past year. Here are just a few of the
• Galapagos tortoise
into the future.
more significant species that are now calling the
New Barn Owl Exhibit
• Mexican red brocket deer
Located in the Forest of Uco, this former cow
• Marabou stork
holding site, which had not been used in years,
• Bighorn sheep
Phoenix Zoo home.
• Javelina
New Menu Boards
at Savanna Grill
• Curassow
To improve the aesthetics and promotional
• Jaguar
effectiveness at the Savanna Grill, new static
• Rhinoceros hornbill
menu boards and new digital menu boards were
• Black-naped fruit dove
installed. Menu boards were replaced at all of
• Caracal
New Lighting
at Straw-Barry Fields
E xhibition & Collection | 9
was remodeled to exhibit barn owls.
• Magpie robin
our other food outlets as well.
This project added much needed lighting to this
popular event venue at Lakeside.
Enhancements
• Speckled rattlesnake
• Coyote
• Rhea
• Hereford cow
• Desert tortoise
• Grevy’s zebra
• Emu
• Gerenuk
10 | E x h i b i t i o n & C o l l e c t i o n
E x h i b i t i o n & C o l l e c t i o n | 11
Status of Collection
Individual Specimens
Significant Acquisitions
Group Specimens
Species
16
Animal
Male
FemaleUnknown
30
Giraffe
0
10
3911 16
Agama
1
01
25
New Caledonian giant gecko
1
10
89
Zimbabwe girdled lizard
0
03
Blue ameiva
1
00
Andean milksnake
1
00
Dusky pygmy rattlesnake
0
02
Emu
1
10
Animals on Loan
Scaled quail
0
20
In on Loan
Cinnamon teal
1
10
0
Java chicken
0
20
Reptiles6
24
Cochin chicken
0
10
Birds50
14
Straw-necked ibis
0
02
95
18
Red-faced malkoha
0
10
Total160
56
Barn owl
0
02
Speckled mousebird
0
20
Significant Births / Hatchlings
Golden-breasted starling
1
10
Animal
Yellow-hooded blackbird
2
20
Red-crested cardinal
1
00
Short-tailed opossum
1
10
Invertebrates24
Fish
18
Amphibians24
Reptiles214 4
Birds 375 109
1
Mammals 335
81
Total 1,01150 350
Out on Loan
Amphibians9
Mammals
Male
FemaleUnknown
1 1
Chilean f lamingo1
Marabou stork 0 20
Lappet-faced vulture1
0
0
3-banded armadillo
0
10
Rhinoceros hornbill0
1
0
Coyote
1
10
Fennec fox
0
20
Grevy’s zebra
1 00
Calamian deer 0 10
0
Galapagos tortoise0
1
Significant Deaths
Animal
Male
FemaleUnknown
Animal Care Clinic
Veterinary Success Stories
I
van, our male Komodo dragon, was
In Enik’s case, the fungus affected his brain
to progress without complication. In October,
experiencing some trouble walking on
tissue and it caused severe inflammation
however,
his front right leg. His keepers worked
(meningoencephalitis). The inflammation and
stillborn fetus. After delivery, her placenta
with our veterinary staff and determined that
swelling then resulted in a build-up of pressure
did not pass normally (known as a retained
he had neuropathy. Ivan is considered elderly,
within the skull (obstructive hydrocephalus).
placenta), despite treatment with oral and
so arthritis and trouble with nerves at his age is
This condition is life-threatening and emergency
injectable medications. The retained placenta
common. We reached out to Hangar Orthotics,
surgery was required to release the build-up
caused a significant amount of blood loss to
Bess
prematurely
delivered
a
Orangutan
0 10
the world’s leading provider of prosthetics and
of pressure on his brain. Dr. Jason Evans, a
occur and Bess became anemic. Due to these
Anteater
0 10
orthopedics, for help to create a custom made
small animal neurologist from the Veterinary
complications, Bess was placed under anesthesia
Fennec fox
0 20
splint to assist him while walking. Hangar
Neurological Center in Phoenix, donated
for treatment. Dr. Julia Solomon, a board
Horse
1 00
was extremely helpful and worked tirelessly
his time and services in order to perform this
certified specialist in obstetrics and gynecology,
Warthog
0 10
for months to ensure the proper fit for Ivan.
surgery (known as ventriculo-peritoneal shunt
assisted by removing the retained placenta and
Black rattlesnake1
0 1
Zoo staff is very efficient at putting the splint
placement). Following surgery, Enik was treated
preventing additional blood loss. Bess was also
Speckled rattlesnake1
0
0
on Ivan, and he has become accustomed to
with several medications, the primary one being
treated supportively with fluids, antibiotics,
1 00
wearing it. Ivan is now able to move around his
an anti-fungal drug. Enik stayed at the hospital
and vitamin supplements. Despite her initial
enclosure with ease, delighting everyone who
for two months, over which time he steadily
weakness from the anemia, Bess showed signs of
comes to see him.
recovered. Enik returned to his island exhibit in
improvement within 24 hours. It took a couple
Meerkat
Significant Dispositions
Animal
Male
FemaleUnknown
February and he continues to do very well. He
of weeks before Bess was deemed strong enough
1 00
Enik, our male buff-cheeked gibbon, was
will remain on the anti-fungal drug for the rest
to return to her outdoor exhibits, however, she
Komodo dragon3 3 0
Giraffe
examined in December of 2011 for a sudden
of his life, which he prefers to take when mixed
recovered very well given the severity of her
0
onset of abnormal behavior and signs consistent
in banana.
initial condition. Currently, Bess takes a vitamin
Andean condor1 10
with neurologic disease. Bloodwork was
Kori bustard
2 00
positive on a Coccidioides spp. test, which is
Bess
Bornean
contraceptive. Plans for another pregnancy will
Grevy’s zebra
0 20
a type of fungus native to Arizona. The fungal
orangutan and mother to our seven-year-old
not be discussed until Bess is found to be in
disease, also known as Valley Fever, can cause
female, Kasih. Bess was confirmed to be
excellent health.
serious medical issues in people and animals.
pregnant in July and her pregnancy appeared
Desert bighorn sheep2
0
and mineral supplement, in addition to an oral
is
our
33-year-old
female
12 | C o n s e r v a t i o n
C o n s e r v a t i o n | 13
Conservation Center
Achievements in Conservation and Science
T
he Phoenix Zoo’s Arthur L. and Elaine
V. Johnson Foundation Conservation
Center has served as the hub of our
local species field conservation efforts since 2007.
We are intensely involved in species conservation
throughout the southwestern US, working
collaboratively with our partners at the Arizona
Game and Fish Department (AGFD) and the US
Fish and Wildlife Service (USFWS) in support
of their species recovery programs and habitat
The Phoenix Zoo has been involved with
habitat areas. In 2012, AGFD released to the wild
restoration work.
Chiricahua leopard frog recovery since 1994.
nearly 500 desert pupfish raised at the Zoo.
Since we began our head-starting program, we
We currently work with nine local species ranging
have helped state and federal wildlife agencies
Phoenix Zoo scientists recently published a paper
from Page springsnails to Mount Graham red
repopulate the wild with more than 16,000
reporting on research that resulted in the first-
squirrels. Through each of these programs, we provide
tadpoles and frogs raised at the Zoo.
ever reproduction of Page springsnails outside of
support and assistance with recovery programs, many
that involve releasing species back to the wild.
their natural habitat. We are working with AGFD
In summer of 2011, we took in an emergency
and USFWS to discover ways to help conserve
action population of extremely rare Mount
this delicate, but important snail species.
The Phoenix Zoo is home to one of only six black-
Graham red squirrels. Drought and wildfire
footed ferret breeding centers in the world. In
danger in the squirrels’ habitat prompted
Our newest native species conservation program
2011, we commemorated 20 years of partnership in
federal biologists to take steps to protect a
is focused on helping propagate a rare mussel
the black-footed ferret breeding program, passing
small portion of the population in the event of
species, the California floater. Once abundant
a significant milestone by welcoming the 400th
catastrophic wildfire.
in rivers and streams in Arizona, the floater has
black-footed ferret kit born at the Zoo. Nearly 100
disappeared from most of its historical waterways.
ferrets born at the Phoenix Zoo have been released
We maintain two endangered native fish
We have developed a special enclosure called a
into the wild in Arizona. We look forward to
propagation programs at the Zoo. AGFD collects
“Floater Float” and placed it in Phoenix Zoo’s
another successful breeding season, as our resident
offspring from the Zoo’s desert pupfish and Gila
lower lake. If successful, we may help repopulate
ferrets settle into new, improved enclosures.
topminnow populations to repopulate historical
their historical range.
14 | C o n s e r v a t i o n
C o n s e r v a t i o n | 15
Sustainability Efforts
Greening Our Operations, Meeting Our Mission
I
n addition to being a place for family
fun and learning, the Phoenix Zoo is at
its core a conservation organization. We
continually look for ways to meet our economic
and
environmental
needs
today,
without
compromising the ability of future generations
to meet their own needs. The Phoenix Zoo is
committed to sustainability practices that help
Grants
The Phoenix Zoo Supports Conservation Worldwide
T
to reduce our use of non-renewable resources,
and to reuse and recycle as much as possible to
increase efficiencies and reduce our impact on the
environment.
The Zoo’s Arthur L. and Elaine V. Johnson
Foundation Conservation Center and the C.W. &
he Phoenix Zoo Conservation & Science Grant Program helps fund conservation projects across the globe. We awarded nearly $45,000 to 15 projects in
Modene Neely Education and Event Center have
9 countries worldwide in the 2011-2012 grant cycle.
been equipped with solar panels to offset electrical
use. We are investigating other locations in the
park where we can install solar panels, such as the
1. California Condor Nest Guarding Program
Santa Barbara Zoo, US Fish & Wildlife Service
8. Disease transmission among wild and domestic ungulates
UC-Davis
2. Vermicomposting program expansion
Phoenix Zoo Staff Conservation Grant
9. Rothschild’s giraffe ecology and conservation
Giraffe Conservation Foundation
3. Texas horned lizard reintroduction
Fort Worth Zoo
10. Anti-poaching program support for black rhinoceros
African Wildlife Conservation Fund /Save Valley Conservancy
4. Black howler monkey health assessment
University of Illinois
11. Ecology and distribution of Matobo Hills leopards
Chipangali Wildlife Trust /Oregon Zoo
20% by 2014.
5. Ecological and genetic evaluation of spiny-tailed iguana
Florida Atlantic University, Bay Islands Foundation, Truman State University
12. Youth biodiversity management training
Pragya
While we also have a robust recycling and
6. Iznachi Bear Sanctuary behavioral enrichment program
Phoenix Zoo Staff Conservation Grant
13. Reducing human /elephant conflicts
Green Guide Organisation
7. Giant Armadillo Project
Royal Zoological Society of Scotland
Brazilian Institute for Ecological Research
14. Kinabatangan Orangutan Conservation Project
HUTAN
our current recycling and waste reduction efforts,
15. Behavior and ecology of nocturnal primates
Danau Girang Field Centre
as we implement additional recycling efforts and
Black-footed Ferret Breeding Center. We have
implemented a number of water-use reduction
programs, such as no-flush urinals and water
reduction nozzles at our water play areas. Inspired
by these initial successes, we have set a goal as an
organization to reduce our overall water usage by
composting program in place in the Zoo, we are
always seeking ways to improve. In 2012, our Green
Team initiated a waste and compost weighing
program. Our goal is to establish a baseline for
so we can track the effectiveness of new initiatives
create more composting locations on grounds.
16 | R e l a t i o n s h i p t o N a t u r e
Education Programs
R e l a t i o n s h i p t o N a t u r e | 17
T
he Phoenix Zoo’s mission is to provide
experiences that inspire people and
motivate them to care for the natural
world. We believe our education programs are a
great way to enhance guests’ relationships with
nature and are proud of our ability to inspire
caring attitudes and behaviors.
Reaching More People
•Camp Zoo 2012 had a banner year with
923 campers - a 12% increase in attendance
over 2011. We introduced new themes and
loved getting to learn and share in the new
C.W. & Modene Neely Education and Event
Center.
•Project: Zoo Lab, our after-school distance
learning program grew in 2012, reaching
nine school districts, 100 schools and
1,600 students.
• Z
oomobile, presented by FreeportMcMoRan Copper & Gold Foundation,
impacted 15,769 students in the 20112012 school year, a 13% increase over the
previous year.
•We continue to participate in community
events whenever we can, introducing people
from all over Arizona and beyond to the
importance of nature and wildlife. This
year, we brought animals to events at Chase
Field, Goodyear Ballpark, Mesa Arts Center,
and Scottsdale Center for Performing Arts,
among many others.
Reaching New Audiences
Phoenix Zoo educators reached more
than 70,000 people in FY ’11-12
70,000
56,516
Night Camp: 5,544
5,544
Family Programs,
including Camp Zoo: 3,677 3,677
Outreach: 56,516
School Tours/Workshops: 4,472
4,472
An additional 90,000+ enjoyed the
Zoo during self-guided school field
trips this year.
90,000
Connecting People with Nature
• B
uilding on the success of Camp Zoo, which
has always been inclusive, we launched
special camp programs for campers with
specific needs. Sense of Wonder Camp is
for students with visual impairments and
Wild Hearts Camp is for students with
orthopedic impairments.
•We have been preparing this year to expand
our distance learning programs to reach even
more people. Starting in February 2013, the
Zoo will be offering broadcasts of interactive
programs across Arizona and the U.S.
•
The Zoo launched Roots & Shoots in
2012, a program offered in partnership
with the Jane Goodall Institute that helps
10 – 14 year olds participate in grassroots
conservation efforts. This is an age group for
which we’ve had limited program options in
the past.
•
Through our Horse Hands program we
now partner with Quality Care Network
to provide opportunities for teens in the
foster care system to develop caregiving and
work skills.
•
The Zoo’s interpretive signage allows us
to share information with guests to help
them feel a stronger connection to nature.
We continue to add new interpretive signs
throughout the park and this year’s highlights
include brand-new signs at Orang-Hutan:
“People of the Forest” and Andean bear in the
Forest of Uco.
Reaching Out in New Ways
• A
new program called Princess Explorer,
designed for girls ages 6 – 9, empowers young
girls to engage in science and exploration.
•Our ZooToYou Outreach team began an indepth after school program with Roosevelt
School District funded by a 21st Century
Community Learning Centers grant. The
grant allows our team to have repeat visits
with students in the school district, allowing
for more in-depth learning experiences.
• T
he Zoo’s Interpretive Animal Resources
division helps us build and strengthen
guests’ relationships with nature, providing
engaging and educational animal presentations
throughout the Zoo and the Valley.
•
Several of our education team members
have attended specialized training programs
to better understand how to create natureplay opportunities for young children. They
are using their new skills to enhance our
programs and build stronger connections
between children and nature.
•A team of three Zoo staff members began
to participate in a National Science
Foundation – funded program with five
other Association of Zoos & Aquariums
institutions. Zoo and Aquarium Action
Research Collaborative (ZAARC) is a threeyear project that uses action research to help
the team to improve their own teaching
techniques so they can be more effective in
guest engagement.
18 | R e l a t i o n s h i p t o N a t u r e
I n s p i r e d C i t i z e n s | 19
Experiences
Membership
Gift Shop Remodel and
Expansion
Stroller Rentals
The Phoenix Zoo encourages guests to
become members and enjoy the Zoo’s
With support from Event Network, our retail
a new and upgraded fleet in June. The new
exhibits,
and
partner, our gift shop underwent a major
generation strollers are more streamlined,
events throughout the year. Traditionally,
remodel and expansion over the summer.
lightweight and easier to operate and navigate
Zoo members represent more than 40% of
Drawing inspiration from deserts around the
on the pavement as well as on the dirt trails
total daytime guests each year, and 2012 was
world, the new gift shop re-opened as the Desert
throughout the Zoo. We also moved our stroller
no exception. This year, members amounted
Marketplace with rich color schemes and exotic
rental area to a more convenient location
to more than 43% of our nearly 1.1 million
design. The goal was to not only expand the size
immediately following the turnstiles.
daytime guests. Phoenix Zoo memberships
of our gift shop, but to immerse our guests into
reached their peak in March with 42,665
a unique shopping experience that could only
households representing 179,193 individuals.
be found at the Phoenix Zoo.
educational
programming
Our strollers were completely replaced with
In honor of our 50 year celebration, we offered
50th Anniversary discounts and premium
items, which were well received.
Giraffe Encounter
feeding opportunity, which gives them a more
Polar Slide
The Phoenix Zoo Giraffe Encounter engaged
interactive experience. Stingray Bay has become
We are always on the lookout for something
more than 48,000 guests this year. Considered
a favorite stop for a number of our guests.
new and exciting to offer our guests during
one of the most unique encounters in the
Improving Our
special events. During 2012, we partnered
country, our Giraffe Encounter provides our
Camel Rides
guests the opportunity to not only feed a giraffe,
Throughout the year, our dromedary camels
Adventure Systems, to create the Polar Slide for
but to get up-close and learn all about the species
provided more than 76,000 rides to children
ZooLights. Since its opening, the Polar Slide
we exhibit at our Zoo.
and adults. Photo opportunities are made
has thrilled more than 100,000 sliders. It has
available so families can remember this unique
become a favorite attraction for guests of all
Stingray Bay
experience for years to come. We are fortunate
ages. Using an artificial track made of plastic,
Nearly 220,000 guests interacted with our
to be able to offer our camel rides and photos
the Polar Slide transforms into 200 feet of snow-
cownose rays at Stingray Bay this year. On
to Zoo guests year-round, with one camel
tubing excitement. Riders are launched from a
a daily basis, our experience guides engage
exhibited during the summer months and
platform sliding down the track in an inner-tube
and educate guests about stingrays and teach
three during the busy fall and spring seasons.
for a thrilling ride. Three years ago, the Phoenix
again with a local Arizona company, Summit
them how to touch and feed the cownose
Zoo was the first and only zoo in the world to
rays in the bay. Many of our guests enjoy the
have an attraction utilizing this technology.
Due to our success, many zoos throughout the
country are now following our lead.
Guest Services
20 | I n s p i r e d C i t i z e n s
I n s p i r e d C i t i z e n s | 21
ZooLights
Special Events
D
uring 2012, the Phoenix Zoo
attended single day event in 2012, with more
was host to a number of public
than 12,000 guests enjoying festivities rich with
fundraising events, more than 250
Hispanic culture.
2012,
For the second year in a row, ZooLights
• Wagon rides that take guests through an
ZooLights celebrated its 20th year
our
fiscal
year
was voted “Best Annual Kid’s Event” by
exclusive lighted pathway not otherwise
and exceeded all expectations in
azcentral.com, the state’s most visited website,
terms of the execution of the light displays,
a subsidiary of The Arizona Republic. Guests
attendance and revenue earned. For its 20
have remarked that ZooLights, the first major
With its picturesque backdrop and expansive
year anniversary, ZooLights brought in nearly
light show in Phoenix and the largest in the State
private events including weddings and nearly
400 birthday parties.
D
uring
experienced
• Polar Slide™, a simulated snow tubing
experience
trails, the Phoenix Zoo is able to offer other
$4 million in total revenues including ticket
with more than 3.6 million lights, is a tradition
Initial plans for a new, spectacular show synced
Rendez-Zoo, An Evening of Conservation
non-profit organizations the perfect venue for
sales, sponsorships, gift shop sales, food
for their families and out-of-town guests. This
to music began during the 2011-2012 season
and Cuisine, the Zoo’s major fundraising
their fundraising walks. The Zoo hosted 18
concessions and other revenue generating
popularity has allowed us to enhance the show
and was thoroughly enjoyed by the audiences
gala, finished its third year by successfully
such events this year and netted an additional
activities. After vendor commissions and direct
every year and to add new revenue-generating
attending ZooLights 2012-2013. Music in
entertaining 650 guests and generating nearly
$70,000 in revenue for the Zoo. The Zoo also
event costs, the Zoo netted just over $3 million.
opportunities such as:
Motion is three times larger than the previous
$560,000 in revenue that night. A portion
hosted its own 5k walk event in 2012, Walk in
• LED lights for a more cost-effective, green
Dancing Tree show and incorporates the Zoo’s
of the proceeds enabled the Zoo to reach a
the Wild, which performed well, generating
We were very pleased to welcome back all
challenge grant from the Virginia G. Piper
$40,000.
four major ZooLights sponsors from the prior
year, including presenting sponsor SRP and
Charitable Trust for $250,000.
In November 2012, the Phoenix Zoo was
supporting
sponsors
Marley
Foundation,
Our third annual Howl-O-Ween exceeded
chosen as one of the “Best of Weddings”
Cardon Children’s Medical Center and Fry’s
expectations by raising nearly $60,000. Adults
winners by The Knot, the internet’s most visited
Food Stores.
and children of all ages enjoyed the “haunts”
one-stop wedding planning site.
the lake. This new feature, along with the
Zoo with all light displays built in-house
traditional light displays which our guests have
• Private corporate and member preview
come to expect, generated rave reviews.
nights held prior to the public opening
2 0 Ye a r Tre n d - Zo o Li g h t s At t e n d a n c e
300,000
two-night event is a supplement to the long-
Special events at the Phoenix Zoo not only
during that short time-frame we were amazed to
time favorite Boo! at the Zoo, a daytime
generate additional revenue through ticket sales,
host nearly 285,000 guests, the second highest
250,000
weekend event that historically brings more
but also through sponsorship. Throughout the
ZooLights attendance since the inception of the
200,000
than 16,000 guests throughout the two days.
year, several local and national organizations
event. While this event is somewhat weather
such as Salt River Project (SRP), Arizona Milk
dependent, we are pleased that attendance has
Other daytime celebrations hosted by the
Producers, Fry’s Food Stores, Arizona Farm
steadily improved as the event keeps enticing
100,000
Zoo include Earth Day and Día del Niño. Bureau, Arizona Beef Council and Fisher-Price
guests with new light displays and activities for
show their support for the Zoo through event
the whole family to enjoy. 50,000
Earth Day highlighted the Zoo’s mission of
conservation and welcomed nearly 6,000 guests,
sponsorship.
while Día del Niño was once again the highest
Main Lake and twenty-four trees surrounding
350,000
Our ZooLights event had a six week run and
that were created at varying scare levels. This
event
• A custom show seen only at the Phoenix
150,000
0
1993
1994
1995
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
22 | I n s p i r e d C i t i z e n s
A Z A C o n f e r e n c e | 23
A
T
s a favorite Valley destination and
he Phoenix Zoo is accredited by the Association of Zoos &
with so many events, new exhibits
Aquariums (AZA). Fewer than 10% of the approximately 2,400
and improvements, there is always
animal exhibitors licensed by the United States Department of
something newsworthy taking place at the
Agriculture are AZA accredited. The AZA logo is the easiest, most reliable
Phoenix Zoo. We work extremely close with
way to distinguish zoos and aquariums that meet the rigorous accreditation
all members of the local media and have built
standards.
great relationships with them. Many of our
events, big and small, receive coverage in
Every AZA accredited institution is evaluated to make sure it meets
magazines, newspapers, online, radio and TV.
AZA’s standards for animal care, including living environments, social
We have also had great success in highlighting
groupings, health and nutrition. In addition, accreditation validates that
our conservation efforts across all platforms as
collection animals are provided with enrichment, which stimulates each
well, spreading the word about local conservation
projects that have made an impact across
the world.
A few of the highlights from the past year include:
AZA
animal’s natural behavior and provides variety in their daily routine. The
accreditation process also includes the evaluation of each institution’s
veterinary program, involvement in conservation and research, education
programs, safety policies and procedures, security, physical facilities,
guest services and the quality of staff. And, because a zoo or aquarium
needs a strong foundation in order to continue to meet high standards,
Orang-Hutan: “People of the Forest” opened to rave
accreditation also evaluates each institution’s finances, its governing
reviews, allowing guests an up-close experience
authority and its support organization(s).
with our family of orangutans.
The Phoenix Zoo is pleased to share that our accreditation was again
The Phoenix Zoo’s world renowned conservation
renewed in March 2012. Our motivation to maintain accreditation stems
efforts for the black-footed ferret made front
from our desire to uphold the public confidence in our institution.
page news. The Zoo also celebrated the 30th
Anniversary of the re-discovery of the species.
In September 2012, the Phoenix Zoo proudly hosted the 2012 AZA Annual
Conference. More than 1,800 attendees came to the Valley of the Sun for a
Duchess, the oldest Bornean orangutan in North
week filled with valuable information, networking and fun!
America fell ill and passed away. Through great
media efforts, the community was able to hear
As the host, the Phoenix Zoo was responsible for entertaining guests at
about this amazing matriarch orangutan and
various social events throughout the week. The Icebreaker, held at the
thousands gathered at the Zoo for her Celebration
Arizona Science Center, kicked off the conference with mariachi music and
of Life shortly after her passing.
Mexican cuisine. The evening gave guests the opportunity to reconnect with
one another while enjoying a little southwestern hospitality.
News &
Later in the week, we hosted more than 1,000 conference attendees at Zoo
Day. Following our welcome lunch, guests enjoyed behind the scenes tours
of our exhibits and learning opportunities with various departments. The
fun filled day ended with dinner, live music and dancing at Lakeside.
During and following the conference, we received glowing reviews and
accolades from our colleagues. Many raved about how great the Zoo looked
and how friendly and informative all of our staff and volunteers were.
Press Releases
24 | F i n a n c i a l S u m m a r y
T h a n k Y o u | 25
Arizona Zoological Society (DBA: Phoenix Zoo)
2012 FINANCIAL STATEMENTS
Statement of Financial Position
June 30, 2012
June 30, 2012
June 30, 2011
Current Liabilities
$ 1,661,412
$ 1,356,440
Deferred Revenue
2,911,558
2,811,978
June 30, 2011
Assets
Liabilities
Current Assets
Cash & Investments
$
9,779,858
$
8,316,660
Contributions Receivable
332,938
919,763
Obligations under Capital Lease
Other Current Assets
431,266
362,231
Total Liabilities
Property & Equipment
22,092,857
20,085,912
12,641
26,012
4,899,000
5,600,000
Other Assets
Beneficial Interest in Trusts
104,645
$135,766
$ 4,677,615
$ 4,304,184
Net Assets
Unrestricted
$ 27,395,041
$ 24,696,465
Assets restricted to investment in endowment
Temporarily Restricted
6,765,376
6,033,539
and long-lived assets and improvements
Permanently Restricted
5,658,246
6,279,246
Total Net Assets
$ 39,818,663
$ 37,009,250
Total Liabilities & Net Assets
$44,496,278
$41,313,434
Investments
4,132,064
4,211,260
Contributions Receivable
2,260,654
1,791,596
Other Assets
Total Assets
555,000
$ 44,496,278
$
41,313,434
Thank You
The Arizona Zoological Society Board of Trustees and Phoenix Zoo Staff greatly appreciate the generous donors who supported
the Phoenix Zoo this year through grants, sponsorships, bequests, corporate contributions, capital campaign contributions and other gifts.
$1,000,000 and above
Philip and JoEllen Doornbos
Kemper & Ethel Marley Foundation
Virginia G. Piper Charitable Trust
$500,000 - $999,999
Freeport-McMoRan Copper & Gold
Foundation
$250,000 - $499,999
Larry and Margo Fink & Family
Jerod F. Hughes Trust and Shirley Jensen Trust
David and Margaret Mount & Family
SRP
$100,000 - $249,999
Statement of Activities
Contributions - 28.3%
For the year ended
For the year ended
June 30, 2012
June 30, 2011
Investment Income & Other - 1.4%
Admissions &
Memberships - 50.7%
Support & Revenue
Admissions & Memberships
$ 12,904,223
$ 10,648,070
Educational Services
870,461
852,425
Group Events & Services
938,396
785,301
Food & Retail
3,174,788
2,904,421
Contributions
7,192,339
7,038,571
Investment Income
337,470
807,364
14,918
18,530
$ 25,432,595
$ 23,054,682
Other
Total Support and Revenue
Support
& Revenue
Program Services
$ 16,399,181
Management & General
4,260,666
$
Group Events
& Services - 3.7%
15,394,587
Educational Services - 3.4%
Fundraising & Membership
Development - 8.7%
3,879,296
Fundraising & Membership Development1,963,335
$50,000 - $99,999
Food &
Retail - 12.5%
Expenses
2,369,646
Total Expenses
$ 22,623,182
Change in Net Assets
$
2,809,413
$
1,411,153
Net Assets – Beginning of Year
$ 37,009,250
$
35,598,097
Net Assets – End of Year
$ 39,818,663
$
37,009,250
$ 21,643,529
Financials
Arizona Milk Producers
Blue Cross Blue Shield of Arizona
Spiro Cakos Trust
Lee Goldberg Trust
The Arthur L. & Elaine V. Johnson
Foundation
Nancy La Pierre
Dorothy D. Moller Trust
Anonymous
Drew and Laurie Brown
Cardon Children’s Medical Center
Coca-Cola Bottling Company
Stephen and Ardie Evans
Carol S. Felton Trust
Fisher-Price, Inc.
Fry’s Food Stores
Ruth W. Holmes Trust
Merald W. “Buzz” & Sue Jones Fund
William and Lucille McMeekin Trust
Oscar & Corrine Palmer Trust
Eugenia M. Quillin Trust
Teets Family Foundation
US Airways
$25,000 - $49,999
Expenses
Program
Services - 72.5%
Management
& General - 18.8%
American Express Company
Anonymous
APS
Arizona Community Foundation
Barry and Jean Bingham
Crown Foundation
Encore Entertainment
Rose Frankfort in memory of Scott Kaiden
Craig and Kathryn Grimco
H5 Media
Phoenix Zoo Auxiliary
Laurent and Jennifer Poole
Eleanor B. Rosser Trust
Thomas and Sophann Schleifer
$10,000 - $24,999
Arizona Beef Council
Arizona Farm Bureau Federation
The Arizona Republic
Carl and Suzie Baerst
Banfield Pet Hospital
Bank of America
Craig and Barbara Barrett
BMO Private Bank
The Capital Group Companies
Bert and Janice Castro
Henry and Michelle Clarke
Charles Covington and Maja Wessels
D.L.Withers Construction
Davison Benefits Group, Inc.
Bennett and Jacquelynn Dorrance
Eddie’s House
First Solar, Inc.
Joanie Flatt Family Foundation
Fred W. Stang Foundation
Glacier Pool Coolers
Michael Goodman
Darlene Hagan in memory of
Aaron Hagan Senter
Gary and Jeanne Herberger
Derek and Carolyn Kerr
Isabella King
Charles and Maxine Lakin
Herbert and Julie Louis
Helen Mead
Medtronic
Manny Molina
Bil and Shaun Morris
National Bank of Arizona
Sean and Julie Noble
Northern Trust
Harry and Rose Papp
Bill Poortvliet Trust
Shirley Provo Trust
Louise C. Solheim
June Stockhaus
Kenneth and Mary Jean Swanson
LeRoy Thon & Ruth V. Thon Advised Fund
Julia Carpenter Tumalty Trust
Virginia M. Ullman Foundation
US Bancorp Foundation
U.S. Bank
WDM Architects P.A.
Wells Fargo of Arizona
Allan and Diana Winston
The Woodward Fund
$5,000 - $9,999
Amangiri
Barrio Cafe
BBVA Compass Bank
Harold Bergbower
Steven M. Bloom
The Boeing Company
Bruce Brown Catering
CA Technologies
Classic Party Rentals
Cohen Kennedy Dowd & Quigley
Cox Charities
Cox Communications Arizona
Eric Crown
DC London, Inc.
Deloitte & Touche LLP
DMB Associates, Inc.
Dorrance Family Foundation
Emerson Network Power
Glenn and Mary Beth Evans
Fabulous Food Fine Catering and Events
James and Nancy Farley
Justin and Gayle Field
Peter Fine and Rebecca Ailes-Fine
Edward Z. Fox and Lynda J. Adams
Gammage & Burnham
Go Concessions
Greenberg Traurig LLP
Darlene Hagan
David Hammerslag and Kirstin Johnson
Gary and Andy Harper
Hensley & Co.
Philip Smith and Peggy Herz
Homes & Son Contractors
Honeywell
Ronald and Susanne Jarvie
Jennings Strouss Attorneys At Law
Susan Kauffman and Chuck Blackman
KPMG
Florence A. Kriz Trust
Robert and Lucy Lorenzen
Nancy M. Love
Anne L. Mariucci
Mazuri© Exotic Animal Nutrition
Kieran McCormick and Allana Rebecca
Mary S. Alexander and Christopher M.
McNichol
Mesa United Way
Miller/Russell & Associates, Inc.
Nina Mason Pulliam Charitable Trust
L. Roy Papp & Associates
Gael N. Parks
Arthur L. Pearce II
Meghan Pearce
Phoenix Suns
Protiviti Inc.
Lauren Rautbord
Pamela Bimson Reade and K.D. Reade
Janet W. Reddick
Jerry L. Reid
Eric and Christina Reuss
RightPoint Communications, Inc.
Schmidt Westergard & Company
Scooterbug, Inc.
Harriet and Eileen Smocke Trust
Sprint
Symantec
Tillamook
UPS Foundation
Urias Communications
US Foods
Valley of the Sun United Way
Villanueva & Co., P.C.
Faye E. Wade
Frank and Virginia Warchol
WDM Architects P.A.
Carl and Patricia Weiler
Western Refining
Wildest Club In Town
Wood / Patel Civil Engineering Consultants
John and Carla Wyles
$2,500 - $4,999
Allied Integrated Marketing
Amangani
Apollo Group
Arizona Diamondbacks
James and Kathleen Arner
Aspex Solutions
Paul and Jeannine Bartnicki
George Bernal
Margaret Black-Graziano and Carrie Miller
Employees Community Fund of Boeing
California
Robert D. and Georgia Bohm
Mark and Shawna Bonnett
John and Oonagh Boppart
Travis and Rebecca Bouck
Barbara Brodeur
Robert J. and Nelda Brown
Richard and Susan Burnham
Cardlytics
Fred and Anne Christensen
Carla Ciminera
CKKO Foundation
Jason and Beth Ann Clanton
Creations in Cuisine
Crescent Crown Distributing
Diamondback Drugs
Stephen E. Dippe
26 | T h a n k Y o u
DISNEYNATURE
Clifton and Marilyn Douglas
Event Network
Terry and Barbara Fenzl
Five G Inc.
Daniel and Lorraine Frias
General ASP
GoodyTwos Toffee Company
Google Offers
Mary Gray
Gust Rosenfeld P.L.C.
Hazel Hare
Hays Companies of Arizona
Mark and Haylie Hewitt
Renee Hiner
Steven and Carolee Hunton
Images Everywhere
Jewelry by Gauthier
Helen T. Johnson Trust
Edward Jones
JP Morgan Chase
The Krueger Family Foundation
Ted and Melissa Lagreid
Jerome P. Lamb
Laughing Glass Studio
Lee’s Cream Liqueur
Steven and Dori Lewis
Lookout Mountain Veterinary Clinic
Daniel and Sandra Luechtefeld
Tiffany Mancuso
John and Suzi McBride
Jeff and Laurie McClelland
Josh and Chantal McIver
Irene Metz
Dorothy L. Moomaw
Mortenson Construction
Natixis
Wayne and Pat Needham
The Otto and Edna Neely Foundation
Nets Unlimited, Inc.
Gedion and Constancia Nyanhongo
Oasis Animal Hospital
Olympus Financial Advisors
Matthew and Mary Palenica
Roy and Marilyn Papp
Park & Co.
Maria S. Pataro
Richard D. Peterson
Petite Maison
Hugh J. Phillips
Pink Lady Apple Growers
Prescott and Nancy Pohl
Radio Disney
Rima Fine Art
Riviera Broadcasting
Brian and Clarissa Robinson
Ray and Barbara Rottas
Frank and Nancy Russell
Danny and Natalie Santaniello
Michelle C. Sharley
Snell & Wilmer
Southern Wine & Spirits of Arizona
Mary Stefaniak
Sunrise Mine Enterprises
Taco Bell Foundation
Nancy Teets
Susan and Ron Telesko
Tommy Bahama’s Tropical Cafe
T h a n k Y o u | 27
William C. Torrey
Michael and Stacy Tucker
TVEyes Inc.
University Animal Hospital PLLC
Carol A. Urban
Betty Van Denburgh
Karukurichi and Debra Venkatesh
Verde Solutions
Gabrielle Vitale and Adrien Sanchez
Gerald and Ilene Warchol
Water Use It Wisely
Craig and Connie Weatherup
Jim and Charlene Whitfill
Gail Zucker
$1,000 - $2,499
Accesso LLC
Bert and Jill Alanko
Jeanette L. Alexander
Bruce and Kylene Allbright
Rick and Jeanne Amend
American Animal Health, Inc.
Ted Anderson and Sheri Heitner-Anderson
Jean Andino
Animal Hospital at Tatum Ranch
Apollo Animal Hospital
Arizona Avenue Animal Clinic
Arizona Biltmore Resort & Spa
Arizona Lottery
The AtLee Family Foundation, Inc.
Sherman Axel and Diane Harrison
Glen Bailey and Tara Bickford-Bailey
Walter O. Bailey
Greg and Kate Bakkum
Bashas’
Paul and Mary Ellen Baump
Bennett and Sharon Beaudry
Matthew and Rebecca Beckler
Philip and Lydia Bell
Bob Bement
David Berk and Karen Ledonne
Daryl and Maryann Bethea
Betty Betschman Trust
Kathy Binegar
James and Connie Binns
Michael and Carmela Blank
Trudy Blount
Darren and Lisa Blue
Lothaire and Connie Bluth
Evelyn K. Boren
Boulders Resort & Golden Door Spa
Herman and Agnes Bouwer
Clarence E. and Judy Bowe
David and Kelleen Brenden
Evelyn G. Brockway
Lynn and Larry Brown
Barbara J. Buck
John and Linda Budge
Robert B. Bulla
Brian and Beverly Burch
Butler Family Foundation
Callaghan Vineyards
Camelback Odyssey Travel
Can-Do Fund
Howard and Inez Cardinale
Kevin and Debra Carpenter
Richard and Gayle Cassidy
Cesar Chavez Foundation
China Mist Brands
Rosalie A. Ciardullo
Bill and Shirley Cobb
Tommy and Sharon Collins
Columbia Tri-Star Marketing Group
Dennis and Sheri Compton
Ed and Cabby Conti
Herman and Carol Court
Scott and Anneke Covell
Robert Cowie
Gene and Jane Cox
Branch and Barbara Crooks
Libby Crouch
CSG Systems, Inc.
Thomas and Melissa Dawahare
G. Les and Joanne Dawson
Kenneth H. DeHoff
Ann d’Eon
Desert Tails Animal Clinic
Aaron and Patricia Detzer
Tod and Suzanne Dickey
Dolphin Quest Hawaii
Thomas and Tracy Doody
Ken and Kim Durning
Nicholas and Cherryl Eancheff
Heiner and Michelle Eichermueller
John and Tiffany Ellegard
Hugh and Nadine Elson
Espresso Italia
Brian and Candace Esser
Andrew and Jane Evans
Glenn and Mary Beth Evans
Howard and Mary Faber
Evert and Dottie Farmer
William Farrow
Eugene and Barbara Faulkner
Peter and Patricia Faur
Bertram and Betty Feingold
Deron and Marian Florey
John and Norma Francis
Janie Franklin
Tom Fridena
Staci Mayer and Will Friese
Geraldine B. Gaba Trust
Ernesto Garcia
Gary Gerlach and Karen Conner
Theodore and Krista Gibson
Terry and Carol Gilbert
Patricia L. Gollum
Steve and Taralee Gotschall
John and Kathleen Graham
Grand Hyatt Kaua’I Resort & Spa
Sue Greenfield
Kenneth and Yvonne Griffin
Jean Grossman
Margaret R. Hacker
Scott and Jill Hairston
Johnathan and Vicki Hanna
Erik and Anna Lise Hansen
Tomika Hargett
Bill and Anne Hemelt
Barry and Bonnie Hess
Chris Hettlinger
Hewlett-Packard Company
Stephen and Natalie Higgins
Howard and Lori Hirsch
Henry and Barbara Hirvela
Carol Hobson and Soleil Dolce
Christopher Hogan
Gene and Patty Holmquist
Horizon Animal Hospital
James Hughes
Jon and Carrie Hullbard
Stephen and Karen Humphrey
Kenneth and Nancy Husband
Intel Corporation
Richard and Barbara Jaquay
William and Rebecca Jaska
Jewish Federation of Metropolitan Chicago
Steve and Shannon Jones
Randy and Jennifer Jones
Just Roughin’ It Adventure Company
Phillip and Mary Kay Kawulok
Todd and Terri Keaton
Kennel Care Veterinary Hospital
Kief-Joshua Vineyards
John and Barbara Klasic
Brian and Lisa Kloft
Bruce and Randi Knappenberger
John and Anabel Konwiser
Lale and Janine Kuhn
Ken and Allison Kulow
George Lai
Reese and Julie Lambert
Larry and Nancy Landry
Michael and Arlene Lanes
Bill and Stacey Langhofer
Lenore Laskin
Mary Anne Lefevre
Tom and Jan Lewis
Limelight Dipping Bar & Grill
David and Mary Lodwick
Carsten and Elizabeth Loelke
Bobbie Lopez
Ben Lovejoy and Karen Smith-Lovejoy
Sharon Lytle-Breen
Michelle Mace
John and Deborah Maddox
Jerrie Majors
Roger and Vicki Marce
Deborah Marquardt
Tom and Kathie Marshall
Timothy and Deanna Massung
Hank and Joyce Mathias
Patrick D. Matzner and Janet Mullins
Ryan and Whitney McBride
Denise McClain
Ronald and Marjorie McComb
Robert McCulloch
Ian and Denise McElfish
Mike McGranahan and Susan Davison
Bill and Barb Meger
Bonnie Mendoza and Arnold Mejia
Scott and Denise Mitchell
Dennis and Elizabeth Mitchem
Rich and Sharon Mogull
Richard and Elaine Morrison
John and Carey Musil
Sal Naidu
Brian and Wendy Neal
Karl and Toni Nease
Jo Ann Neely Trust
Henry and Nancy Newlin
Catherine Nolan and Neil Terp
Norton Family
Nothing Bundt Cakes
Peter and Sarah Novak
Kathi O’Brien
Brian and Shawn O’Connor
Denise Osborne
David and Karen Paldan
Al and Tena Paparelli
Deeann J. Pearce
Phoenix Chapter of AAZK
Michael Pietzsch
Keith Pitts Photography
Bob and Tammy Power
Powers Young & Company
Edward Powers
Frederick Prescott
Pricewaterhouse Coopers, LLP
Gilbert and Michelle Quintanilla
Helen Rabbitt
Bill and Diane Raleigh
Rancho De Los Caballeros
Barry L. Reger
Debra Reger
Leon and Linda Reivitz
Patrick Hanson and Stuart Rice
Kathleen Richards
Dudley and Rita Richardson
Ronald and Barbara Rinfret
Ristorante Tuscany
Sarianne Rittenhouse
Roshka, DeWulf and Patten PLC
Steve and Merle Rosskam
Jeff and Anita Roth
Lana Ruch
Erika Rybenske
Ryley Carlock & Applewhite
Safeway Food & Drug
Salt River Pima Group Home
Charles and Jennifer Sands
Vijay and Nichole Santos
Charles and Adrienne Schiffner
Randy and Carol Schilling
Lynn A. Schultz
Richard and Christy Schust
Michelle R. Seeger
Jean Shapiro
Mildred Sharp
Shea Animal Hospital
David and Susan Sherman
Jeffrey and Eileen Siddell
Clark and Martha Skeans
Kurt Slobodzian and Patricia Weegar
Marilyne Smith
Sonoran Associates
Colleen Spakowski
Mark and Kathie Spangehl
George and Susan Stavros
Richard and Winnie Stolper
Linda A. Stone
Elizabeth R. Summers
Sunburst Animal Hospital
Tibor and Susan Szelinger
Jerome and Selma Targovnik
John and Amy Tavernaro
Sailen Naidu and Susannah Thurman
Tiffany & Co.
Cody Garhart and Jennifer Tinsman
Troon Golf Corporate
Susan and Richard Turner
E.J. and Christin Valentini
Marsha B. Van Dam
Irene H. Vasquez
Irene H. Vasquez in honor of Lydia Lee
Gonzales
Vet on Wheels, PLLC
Edward and Lynn Villanueva
Chris and Carrie Wahl
Jim P. Walejko and Linda B. Zeien
Voni Walker
Charles and Vonnie Wanner
Jane C. Warren
All supporters as of September 2012. The Phoenix Zoo regrets the omission of any individual, corporate or foundation names.
Please inform the Development Department at 602.914.4346 if this has occurred so our records can be updated.
Thank You
Darlene Wauro
Phillip Weddle
Alan and Irene Weinberg
Virginia and Richard Weise
Mark and Wendy Weishaar
Westin Phoenix Downtown
Susan R. Westover
Kevin Westrum
Donald and Diane White
J. D. White and Susan Ward
Martin and Debbi White
Bryan and Jamie Whitlock
Herman Wienecke and Judy Rascoe
Geri Wild
Wildlife World Zoo, Inc.
Matt and Erika Williams
Kathleen Joanne Wilmoth
Reginald Winssinger and Leila
Armstrong-Winssinger
Jason and Anissa Wirth
Anthony and Eileen Yeung
Joyce Young
Youngs Market Company of Arizona
Michael and Kimberly Yue
Ken and Rebecca Zandarski
Mary Zicarelli
28 | V o l u n t e e r s
B o a r d o f T r u s t e e s & S t a f f | 29
V
Arizona Zoological Society
olunteers are an integral part of
our Zoo operations. They serve as
Board of Trustees
examples of people living our mission
OFFICERS
every day. In 2012 we had much to celebrate!
Executive Team
Norberto J. (Bert) Castro
President and CEO
Julie Deiter
Executive Assistant
Peter J. Faur
Chair
Our volunteers took on Tiger Awareness this year
Jean C. Bingham
Vice Chair, Outcomes
by leading an activity station within the Zoo and
Frederick M. Cummings, Esq. Secretary
Vice Presidents
helping raise funds both for tiger conservation
Aaron T. Detzer
Vice Chair, Board Development
Ruth Allard
Executive Vice President, Conservation & Visitor Experiences
in Sumatra and for the Zoo’s new tiger exhibit.
Derek J. Kerr
Vice Chair, Finance and Treasurer
Bill Cooper
Vice President, Facilities, Operations & Construction
In the spring, volunteers distributed more than
Gabrielle Vitale
Vice Chair, Financial Development
Bonnie Mendoza
Executive Vice President and CFO
Dr. Gary West
Executive Vice President, Animal Health and Collections
4,000 tiger-themed coin banks to Zoo guests
and collected nearly $700 in donations.
During the 2011-12 school year, 13 ZooTeens
took conservation a step further by creating the
ZooTeen Conservation Team (ZTCT). ZTCT is
a sub-group of our teen volunteer program that
focuses on participating in field conservation
projects and helping raise awareness of the Zoo’s
conservation efforts.
Our volunteers helped make the Phoenix Zoo
Volunteers
In 1961, Nancy Maytag gathered her friends to form the Arizona Zoological Society
Ladies’ Auxiliary. During a time when we couldn’t afford professional staff, Auxiliary
members helped with many projects, from stuffing envelopes to caring for baby animals.
Eventually the Auxiliary carved out a vital role for itself, becoming the Phoenix Zoo’s
first major fundraising organization. Now known as the Phoenix Zoo Auxiliary,
this dedicated group of volunteers has provided more than $3 million over the past
50 years for our exhibits, educational programs and infrastructure.
shine as we hosted the Annual AZA Conference.
TRUSTEES
Lynn Agnello
Manny Molina
Directors
Mary S. Alexander
Albert W. (Bil) Morris
Stephanie Baldwin
Director of Human Resources
Jim Burke
Sean Noble
Howard Bayha
Director of Information Technology
Michelle M. Clarke
Harry A. Papp
Tricia Chambers Bump
Director of Marketing & Corporate Relations
JoEllen Doornbos
Richard D. Peterson
Jennifer Flowers
Director of Member & Guest Services
Larry A. Fink
Raymond K. Ramella
Lorraine Frias
Director of Development
Bill Halnon
Don Satiroff
Gabrielle Hebert
Director of Visitor Experiences
Stephen T. Higgins
Adrienne Schiffner
Harry Jones
Director of Project Management
Michelle Mace
Maja Wessels
Marcus Losada
Controller
Rich Sartor
Director of Living Collections
Betsy Seibert
Director of Special Events
Janet Tropp
Art Director
Stuart A. Wells
Director of Conservation and Science
Today, the Auxiliary’s 110 members continue to serve the Phoenix Zoo
through a number of imaginative ways, continuing their motto...
“To do a little fundraising and being helpful wherever we’re needed.”
More than 100 volunteers gave their time to
help make the conference a huge success. Their
strong connection and love for the Zoo shined
through as they greeted our colleagues from
around the world.
In 2012...
127
127 teens contributed more than
7,500 hours of service
468 7,500
468 adults contributed more than
46,000 hours of service
46,000
60 new teens joined our team
60
170 adults joined our team
170
Staff
NON PROFIT
ORGANIZATION
U.S. POSTAGE
PAID
PHOENIX, AZ
PERMIT # 4594
The Phoenix Zoo is proud to be accredited by
the Association of Zoos & Aquariums (AZA).
AZA sets rigorous standards dedicated to the
advancement of zoos and aquariums in the
areas of conservation, education, science,
and recreation, and only 224 zoos in North
America are accredited by AZA.
The Phoenix Zoo continues to be active in
AZA conservation efforts and participates in
a number of Taxon Advisory Groups (TAGs),
studbooks, Species Survival Plans® (SSPs), and
AZA national committees. We are dedicated
to providing excellent care for animals, a great
experience for you, and a better future for all
living things.