ECONOMIC 1 9 t h N o v e m b e r 1949 WEEKLY Wage Incentive Plans In Other Countries T h i s is the T h i r d a r t i c l e in a series on Wage Incentives and P r o d u c t i v i t y of w h i c h the first t w o appeared in the issues of October 15th and N o v e m b e r 12th, T treatment may refer to H E C O N T E M P O R A R Y pat- haustic t e r n a n d t h e g e n e r a l t r e n d o f J . K . L i n d e n ' s Wage lncentives, B u t the important wage incentive plans a r e essen- ( p p , 3 7 - 4 5 ) . t i a l l y the outcome of the move- point to note about t h e m is that of the ment for scientific management, f r o m the point of v i e w of a s o u n d the f o u n d a t i o n for w h i c h w a s l a i d basic r e q u i r e m e n t s a t t h e close o f t h e 1 9 t h C e n t u r y i n c e n t i v e p l a n l a i d d o w n i n S h r i b y Frederick W . Taylor. D u r i n g mati U r m i l a Devi's article on to Raise P r o t h e l a s t f e w decades, t h e c a p t a i n s " W a g e I n c e n t i v e s Economic Weekly, o f i n d u s t r y i n A m e r i c a h a v e m a d e d u c t i o n " , The v a l u a b l e c o n t r i b u t i o n t o t h e m . 1 5 t h O c t o b e r , 1949, t h e H o u r - f a r T h e y h a v e r e f i n e d t h e t e c h n i q u e s H o u r o r 100 p e r c e n t B o n u s P l a n It and e x p a n d e d the p r i n c i p l e s a n d is the most satisfactory one. also s e r v e d as i n t e r p r e t e r s of t h e i s t h i s p l a n t h a t i s g a i n i n g p o p u theory. The Works of Gantt, larity. In H u n g a r y , the basic c o l l e c t i v e Gilbreth, Cook and Emerson indeed constitute i m p o r t a n t m i l e - agreement c o n c l u d e d on the 15th s t o n e s i n t h e e v o l u t i o n o f s c i e n - J a n u a r y , 1949 f o r i n d u s t r y a n d tific i n d u s t r i a l m a n a g e m e n t . T h e m i n i n g establishes a s y s t e m of techniques of T a y l o r and G i l b r e t h remuneration w h i c h is intended p r o v i d e d the m o d e l , n o t o n l y f o r 10 b r i n g t h e i n d i v i d u a l interests the B r i t i s h System of p r o d u c t i o n of the w o r k e r s into line w i t h the p r o d u c t i o n to its or for the capitalist organizations need to raise i n o t h e r c o u n t r i e s , b u t also f o r m a x i m u m l e v e l . T h e s y s t e m i s S o v i e t Russia. A s t u d y of these based u p o n the o u t p u t w h i c h a n plans w o r k e d out in other parts of average w o r k e r , w i t h good t r a i n t h e w o r l d is, t h e r e f o r e , n o t o n l y i n g , c a n m a i n t a i n c o n t i n u o u s l y , to his health i n t e r e s t i n g b u t also i n s t r u c t i v e i n w i t h o u t p r e j u d i c e the context of the present indus- by p u t t i n g f o r t h an appropriate effort, by a reasonable w o r k i n g trial situation in India. in conformity with A study of wage i n c e n t i v e plans m e t h o d and in A m e r i c a w h e r e a n u m b e r of the regulations g o v e r n i n g the these h a v e b e e n t r i e d o u t , n a t u r - q u a l i t y o f p r o d u c t i o n a n d i t s ecoa l l y c o m e s f i r s t . A c o m p l e t e des- n o m y . T h i s 100 p e r c e n t o u t p u t c r i p t i o n of all or even of a majo- is k n o w n as the n o r m a l or standr i t y of the incentive plens n o w ard output. It is well-defined and by means of an i n use i n t h a t c o u n t r y i s b e v e n d is established t h e scope o f t h e p r e s e n t a r t i c l e . e x h a u s t i v e a n a l y s i s o f t h e w o r k , M o r e o v e r , some of the plans, by means of accurate t i m i n g and w h i c h h a d o n c e b e e n p o p u l a r a r e o f s t u d i e s o f t h e processes u t i l i z e d , n o w being abandoned. T h e f o l - clue n o t e b o n g t a k e n o f t h e c o l o w i n g , h o w e v e r , represent the efficients of u n a v o i d a b l e loss a n d basic p a t t e r n o f t h e i n c e n t i v e f a t i g u e . I n s e t t i n g u p s u c h s t a n d plans n o w in force, a t least i n ards, the factors of q u a l i t y a n d e c o n o m y i n p r o d u c t i o n a r e also the fundamentals: taken into consideration, and any (1) S t r a i g h t piece w o r k ; ( 2 ) T h e H o u r - f o r H o u r o r 100 v a r i a t i o n o f t h e s e e l e m e n t s b r i n g s in its t r a i n a rise or f a l l in the per cent B o n u s Plans ( 3 ) T h e 50-50 P r e m i u m B o n u s r e c o g n i z e d o u t p u t r a t e . Piece-rate w o r k e r s receive their Plan (Halsey); (4) P o i n t plans t y p e f i e d b y t h e basic salary f o r t h e i r category, b e c a u s e w a g e scales are presB e d a u x system; cribed according to the occuna(5) Measured Dav W o r k . It is not necessary to go i n t o tional classification of w o r k e r s ) , the details of the above p l a n s W h e n t h e i r o u t p u t e q u a l s 100 p e r here, t h o u g h some of t h e m have cent of the standard output. b e e n discussed b e l o w i n specific W h e n t h e i r o u t p u t i s b e l o w t h i s eases r e l a t i n g t o c e r t a i n i n d u s - f i g u r e , t h e i r w a g e i s r e d u c e d i n to the d screnancy tries. Not all of t h e m are relevant direct ratio When their output to us. Those w h o w a n t an ex- observed, 11 e x c e e d s 100 p e r c e n t o f t h i s s t a n d ard, w o r k e r s are e n t i t l e d to supplementary pay for each a d d i tional percentage unit, and such p a y m a y r e a c h u p t o 125 p e r c e n t of the basic wage. The various collective agreements for lower grades p r o v i d e for v a r i a b l e rates in this manner. T h e earnings of each w o r k e r m u s t a l w a y s keep pace w i t h his effective o u t p u t . H o w e v e r , w h e n the w o r k e r ' s o u t p u t in the course o f 4 c o n s e c u t i v e w e e k s does n o t reach 80 per cent of the standard, his earnings are thereafter m a d e up in such a w a y that t h e y come up to 81 p e r cent of his basic w a g e w h i c h is the guaranteed m i n i m u m wage. In the event of v e r y considerable fluctuations in output, the standards a n d the conditions under w h i c h the w o r k is done are checked in order to ascertain the responsibilities of the w o r k e r s and of the w o r k s management. H u n g a r y is t h u s stepping up p r o d u c tion consistent b o t h w i t h q u a l i t y and economy. In almost a l l the industries in B r i t a i n , i n c e n t i v e schemes are i n operation w h i c h have brought a b o u t a n increase i n p r o d u c t i o n . O f the t w o schemes w h i c h a r e i m p o r t a n t , e f f e c t i v e a n d easy, a n d are therefore f o l l o w e d w i d e l y , the first is the W o r k s P r o d u c t i o n Ballot. T h e A u s t i n Company mokes special ballot awards e v e r y week on production of a l l cars and t r u c k s p r o v i d e d the total l o a c h e s 1,700 o r o v e r . A w a r d s are shared a m o n g five employees whose names are d r a w n o u t of a ballot d r u m , the f i r s t w i n n e r geting 50 per c e n t of t h e prize the s e c o n d 25 p e r cent t h e t h i r d 12½ p e r cent. a n d the o t h e r t w o 6½ per cent each. The company makes three qualifying conditions for employees. T h e d r a w is open to all employers w h o have had at least 3 m o n t h s ' c o n t i n u o u s s e r v i c e w i t h the company; w h o regularly earn the Good T i m e - K e e p i n g B o n u s ; and w h o satisfy the superv i s o r y staff that t h e y are pulling their w e i g h t in the general effort to raise production. A n d be it noted that production at Austin's ECONOMIC WEEKLY has been c o n s i s t e n t l y h i g h e r since the i n t r o d u c t i o n of t h i s scheme. T h e other scheme is the Co-operative A w a r d system and is in operation at the factory of the Henley Tyre and Rubber Company. I t does n o t p r o v i d e f o r a b o n u s b u t i t offers, instead, an increase i n basic p a y for better w o r k . B e t t e r w o r k i s assessed b y e v a l u a t i n g each employee's output w i t h marks for: 1. Quality and quantity of work; 2. Application; 3. Effort and initiative; 4. Co-operation; 5. A t t e n t i o n to safety, care of tools and materials. T h e t o p r a t i n g i s 100 m a r k s — 2 0 f o r e a c h o f t h e a b o v e . Assessments are made twice a year, for each employee, on the independent reports of the supervisor and the assistant supervisor. These reports are themselves based on a questionnaire framed under the five headings a n d are h a n d e d to a panel, w i t h the w o r k s manager i n t h e c h a i r , f o r assessment. The awards are calculated as a p e r centage increase on the h o u r l y rate. T h e increase in pay operates o v e r the f o l l o w i n g six months, after w h i c h the w o r k o f e v e r y e m p l o y e e i s assessed a g a i n . I t has b e e n f o u n d t h a t t h e a v e r age w e e k l y p a y o f t h e m e n has gone u p b y £ 1 Is. 5d. a n d the w o m e n ' s b y 13s. 1 d . A n d w h a t i s more important, the company is n o w g e t t i n g n e a r l y five for e v e r y three tyres produced before the i n t r o d u c t i o n o f the scheme. A b s e n t e e i s m has b e e n p r o d u c e d b y 81 per cent, u n p u n c t u a l i t y by 41 per cent and scrap a n d waste by 40 per cent. A l l this means considerable i m p r o v e m e n t in indust r i a l efficiency and, therefore, i n creased p r o d u c t i o n . T h e above are b u t a few illustrations of the many incentive plans w h i c h are in existence and w h i c h are helping industrial recovery abroad. It w i l l be noticed that the various plans of wage incentives described above recognize t w o fundamental principles; viz., (1) T h e a m o u n t of the wage is based u p o n the q u a n t i t y and q u a l i t y of w o r k done and (2) the w a g e scale i s e s t a b l i s h e d w i t h d u e regard to the relatively higher value of skilled w o r k of higher 1 9 t h N o v e m b e r 1949 quality and to the importance of the w o r k to the general economy. The system of wages by output is thus best s u i t e d to ensure a correct appraisal of the quality a n d q u a n t i t y of the w o r k done, to develop p r o d u c t i v i t y and thereby to increase the w o r k e r s ' earnings. B e a r i n g these f u n d a m e n t a l p r i n ciples i n m i n d , industries i n I n d i a m a y adopt one or other of the above m e n t i o n e d wage incentive plans w i t h such modification a n d c h a n g e s a s a r e c o n s i d e r e d necessary according to the nature of t h e m a n u f a c t u r i n g processes e m p l o y e d and of the conditions of work. I had already indicated in my earlier article (vide "Wage Payments vis-a-vis Wage Incentives", The Economic Weekly, 12th N o v e m b e r . 1949) n o t o n l y t h e e x i s t i n g gaps i n t h e w a g e s y s t e m o f I n d i a b u t also t h e d e s i r a b i l i t y a n d fea- sibility of introducing wage i n centives to step up p r o d u c t i o n as has a l r e a d y b e e n done i n B r i t i s h and A m e r i c a n industries. With inflationary tendencies still operating in our economy and production persistently refusing to look up, we have been caught in a vicious circle w h i c h must be b r o k e n at some p o i n t or other. Increased production on a l l fronts is the c r y i n g need of the h o u r to f i g h t scarcity, inflation and rising prices. D e v a l u a t i o n of the rupee has a d d e d t o t h e u r g e n c y o f greater p r o d u c t i v e effort. If they can i n d u c e l a b o u r t o j o i n hands w i t h the Government. and the i n d u s t r y t o press o n w i t h p l a n n e d p r o d u c t i o n , o u r captains of indust r y w i l l h a v e s o l v e d I n d i a ' s economic problem No. 1 and done y e o m a n service to the cause of the nation's peace a n d p r o s p e r i t y .