MGT5001 FOUNDATIONS OF MANAGEMENT BCB - KIMEP University Syllabus 1. Basic Information Course Code and Title: MGT5001 Foundations of Management Class Time and Dates : Friday 18.30-19.45; Hall #113/N Semester : Fall 2013 Course Credit : One and half (1.5) credits Prerequisite : Instructor : Bulent Dumlupinar, Ph.D. Office: Room #302/Dostyk Phone: 270 44 40, ext.2076 E-mail: bulentd@kimep.kz 2. Instructor’s Availability Office/Advising Hours: TF 16.00-18.00 Additional hours will be available by appointment 3. Instructional Resources Reference Textbooks: Dyck,B., and Neubert,M.J., (2009), ‘Principles of Management”, Int’l Student Ed. South-Western. Certo,S.C., and Certo,S.T., (2006), “Modern Management”, 10e., Pearson. Other Textbooks: 1) Johnson,G., et. al “Exploring Corporate Strategy”, 7e, Prentice Hall, 2005 2) Barney, J.B, and Hesterly,W.S., “Strategic Management and Competitive Advantage”, 2e, Prentice Hall, 2008 3) Barney, J., “Gaining and Sustaining Competitive Advantage”, 3e, Prentice Hall, 2007 4) Aaker, D.A., “Developing Business Strategies”, 6e, John Wiley & Sons, Inc., 2001 5) Coulter, M., “Strategic Management”, 4e, Prentice Hall, 2008. 4. Course Description / Overview This course examines the very basic principles of managemnt in contemporary world. The course offers to students concepts and models useful in the formulation, analysis, and implementation of various managerial decisons. The course explores the essential practices of management in competitive settings. It examines the macrop and international environment, ethics and CSR, planning, decison making, organizing, and controlling. Strategic management and HR management are also examined. Conceptional frameworks are made operational through applications and case studies are applied to demonstrate examples from the real business world. 5. Learning Objectives Learning objectives is to introduce to students the appropriate conceptional frameworks for approaching the main management decisions. The study of foundations of management emphasizes the monitoring and evaluating the basic concepts of business world. On successful completion of this course, students will be able to do the followingsKnowledge: Students will Demonstrate an understanding the foundation concepts of management Understand the competitive environment and differentiation Understand the principle driving forces that will shape the future of local and international business world Learn history of management, Planning, DM, and HR. Learn to think and act in order to compete succesfully Learn how to benchmark for local Kazakh companies of main management principles Skills: Students will Use foundations of management tools both for competitive and cooperative purposes Apply strategies for Kazakh companies through cases in order to be competitive Analyze both success and failure situations of companies due to competition Think critically for solving strategic issues Application Abilities: Students will be able to Apply their knowledge to real cases in business life Enhance their strategic thinking capabilities Implement ethical behavior to to each case and ethical decisions to achieve goals and objectives Values and Attitudes: Students will understand Mission and objectives of KIMEP KIMEP core values The ethical behavior and Respect for instructors, peers, and other staff. 6. Intended Learning Outcomes Outcomes are achieved results-consequences, specific and measurable, of what has been learned and more student centered. At successful completion of the course, students will be able to; Work in groups and be part of a team for effective managerial decision making Communicate business knowledge both orally and written, Recognize and respond appropriately to an ethical and regulatory dilemma, Recognize and diagnose basic managerial problems, Demonstrate competence in the field of introductory level management, Analyze macro structure and environmental trends to assess industry potential, Analyze, compare, and contrast local and international managerial problems, Apply strategic solutions in the context of Kazakhstan business environment, Present analytical knowledge and critical thinking about the subject. 7. Course Learning Activities: 135 hours Students are expected to involve with various learning activities both in class and outside the class supervised by the instructor. The suggested distribution of time for the course per semester is as follows. Classroom Contact (45 hours): During the 15 weeks semester, students will spend 3 hours per week, totalling 45 hours in the semester. Attendance is mandatory. Mid-term exams are included in this period. Preparation for Case Presentation (45 hours): Each group of students will make three chapter presentations during the semester. All the cases are placed in instructor’s LDrive. Each chapter is related with a specific strategic situation, dealing with an company/industrial problem and the students are expected to apply these to Kazakhstan’s business conditions. All the students are expected to read and understand the cases/chapters before coming to the class; so that everyone can participate during interactive discussions. Reading Assignments and Preparation for the Exams (45 hours): This includes reading lecture notes, preparing essays and articles, and study for the final exam. 8. Assessment Scheme 60% Continuous Assessment: Mid-Term Exams Two mid-term exams, 10 points each, total 20 points Case Presentations Two case presentations, 15 points each, total 30 points Attendance, works,and chapter presentations, total 10 points Final Assesment: Total: Final Assessment; 40 points 40% 100% 9. Grading Scale Letter grades for the course will follow the same standards as specified in the Catalog. See the following table for grading scale: Letter grade A+ A AB+ B BC+ C CD+ D DF 10. Numerical scale or percentile 90-100 85-89 80-84 77-79 73-76 70-72 67-69 63-66 60-62 57-59 53-56 50-52 Below 50 Teaching Methodology Students are encouraged to join and participate in all class discussions interactively. They are expected to prepare and read related topics before coming to the class. Readings consist of relevant chapters in the text books, assigned articles, PowerPoint lecture slides, and further articles on the L-Drive. Case analysis, problem solving, real case applications are frequently used to improve students’ understanding of related topic. Learning through interactive discussions among students are always encouraged and all the class is expected to actively participate. Theoretical explanation is always provided by the instructor whenever neeeded. Questions are usually directed to silent, nonparticipating students in order to involve them in discussions. 11. Learning Philosophy The learning philosophy of this course is: To help students meet their fullest potential in the area of “Foundations of Management” by supporting risk-taking and inviting sharing of ideas, To guide students, providing access to information rather than acting as the primary source of information and the students' search for knowledge is met as they learn to find answers to their questions, To hear the voice of each student and thus environment evolves where students feel free to express themselves, To make Students to feel free to propose their own ideas without premature judgment and conversations take place in which all students feel they can contribute by providing fair criticism, To realize the importance of open and constructive interaction/collaboration with the students, To understand the role of the faculty is to provide opportunities to become active learners by creating powerful learning environments for students to gain knowledge, rather than trying to transfer faculty members' knowledge to students through lectures so that they develop critical thinking skills, To realize that the faculty member's role in facilitating learning is to provide an opportunity to discuss and integrate knowledge into “real life” situations, To understand that learning takes place through inquiry: questioning, exploring, experimenting and problem solving. Assessment in Detail (TEAM INFORMATION): Please note team guidelines: Teams will contain ~5 members with a total of 5-6 groups. The list of team members together with approved topics by myself, must be provided to me latest 20 September 2013 for case presentation 1 and 25 October 2013 for case presentation: 2. If a student is not assigned to a team, he/she will receive a grade 0 (zero) for team work in the course for both case presentation and term project. Once the teams are formed, each team will get a number. When you submit your teamwork to the instructor for grading, please include the following information on the cover page (see example below) to assure proper credit: 1. Team number 2. ID of all students in the team with their last and first names, and mail addresses 3. Title of the study 4. Course name (Foundations of Management) For both case Presentation; your team will have choice of presenting either: A management article relevant to the course of the class, OR A practical example illustrating one of the management theories/concepts explored in class, OR A case from Kazakhstan industry to be provided to you. However, it should be tailored toward an area specific to general Management. The specific topic is at the discretion of the student. . Notes Regarding Presentations: These presentations with PowerPoint should last no more than 30-minutes (including 10 minutes class-room questions) and will be held on the dates indicated in Syllabus. Articles/presentations not exceeding 2 printed pages (1.5 space, Times New Roman), plus a cover page to be given to me at least two days before the presentation date. Your oral presentation will be graded on two parts: content and delivery: Content includes whether your presentation was accurate, complete, detailed, error free, and up-to-date (Case material provided is often outdated. It is your responsibility to complement the existing data from the case material with new, up-to-date information through primary AND secondary research methods). Were appropriate analytical tools included? Were they correct? Were your recommendations specific? Did you show clearly how your recommendations could be implemented? Tell exactly when, how, where, and why your recommendations are appropriate. In grading your assignments, I look for effective use of the concepts, models, and techniques discussed in this class. The course concepts and conceptual frameworks should support your recommendation, which should be clearly articulated in the paper. Make sure that: a) Issues/problems are clearly identified b) Solutions are (theoretically) justified c) Recommendations are made d) Implementation of the solution is discussed. Delivery includes whether your case presentation was interesting, lively, special, upbeat, and clear. Were your PowerPoint slides readable from the back of the class? Were your voice tone, eye contact, posture, and appearance good? Your slides used to make your oral presentation as interesting and informative as possible? DO NOT READ ANY PART OF THE PRESENTATION !! (except perhaps the mission statement). a) Visual materials and slides b) Body language (eye contact, not turning back, appearance, etc,) c) Communication and speaking skills (not reading, addressing audience, etc.) d) Well organized presentation and good time management e) Managing questions. In evaluating the cases, you should use the concepts and models discussed in the readings. Learning how to apply these concepts and models is essential for success in this class. During each presentation, the class will ask the presenting team questions, solicit further explanation of any unclear parts of the presentation, point out any mistakes in the analyses presented, comment on the feasibility and thoroughness of recommendations given, and, perhaps, offer counter-recommendations with supporting analyses or information. Helpful criticism, praise, and compliments should be given, as appropriate. Everyone needs to attend class and to participate in these class discussions. Some helpful hints for the written papers: You are not writing a Harvard-style case, which only lays out the company’s problem, and leaves the solution for the class discussion. In the case write-ups, you are to provide a solution. Numerical analysis is usually a good idea. Please be sure that the analysis has something interesting to say (for example, simply calculating a growth rate in sales or a commonsized income statement is not particularly interesting), it is imperative that you discuss the implications of the numerical analysis on your overall analysis. Please include page numbers. Avoid the use of the passive tense. “A strategy for the company has been formulated” is unclear, as it does not indicate who created the strategy. “I recommend the following strategy for the company” is a much better phrase. Please note that the use of the first person will often make the paper much clearer. Be sure to footnote/reference the source of all factual information. In general, all numbers in the text and the exhibits should be accompanied by information indicating its source (e.g., page number in the case or other assigned readings for this course). Please be sure to include dollar signs, percent signs, etc. Numbers should have identifying information attached, including the type of information (e.g., sales, income, and assets), the year of the information, and the company to whom this information applies. The exhibits should be placed in the same order that they are referred to in the text. Please include page numbers. Attendance requirements: Class participation is based on the amount of contribution to the class discussion and the insights provided by these contributions (i.e. the quality of the comments). Please note that attendance does not constitute participation. In each class session I will hand out an attendance sheet for you to sign; only students who sign in can receive credit for participation in that class session. Don’t be late to the class and don’t leave the class in the middle for whatever reason; especially for talking on the phone. Wait for the brake or the end of the class. All mobile telephones must be turned off during class. In addition, class is a time to come together as a collective learning community. Therefore it is completely inappropriate to use valuable class time for individual endeavors such as reading, surfing on the internet, or responding to e-mail – please respect class time. What does it means Non-Participant in the class? This person says little or nothing in this class. If this person were not a member of the class, the quality of the discussions would be unaffected. You are expected to be an Outstanding Contributor: contributions in class reflect exceptional preparation. Ideas offered provide major insights as well as direction for the class. If this person were not a member of the class, the quality of discussions would be diminished significantly. Hints for good participation credit: a) b) c) d) e) Always be prepared for class. Make points that go beyond the mere recitation of case facts. Provide analysis and synthesis, not only opinions. Use evidence to back up your points. Use your calculator. Quantitative analysis, when properly performed, can be very powerful. Listen to your classmates and contribute to the discussion. Avoid giving one or two word answers. Also, avoid being an airbag (i.e., don’t try to dominate the discussion). During each presentation, the class will ask the presenting team questions, solicit further explanation of any unclear parts of the presentation, point out any mistakes in the analyses presented, comment on the feasibility and thoroughness of recommendations given, and, perhaps, offer counter-recommendations with supporting analyses or information. Helpful criticism, praise, and compliments should be given, as appropriate. Everyone needs to attend class and to participate in these class discussions. Deadlines and Details – Meeting deadlines and taking care of details are of extreme importance in the business world. Failure to do so can result in loss of job, promotions, clients, etc. Therefore, for all assignments that are not turned in on time a grade of “0” will be given. So, I kindly ask all students to PRODUCE RESULT; not EXCUSE! MGT5001 FOUNDATIONS OF MANAGEMENT Fall 2013 Syllabus Week Date Topic 1 6/09/13 2 13/09/13 History of Management 3 20/09/13 Macro Environment of Management 4 27/09/13 The International Environment 5 04/10/13 Group Case Presentations 6 11/10/13 Mid-Term: 1 7 18/10/13 Ethics and Corporate Social Responsibility (Team #1) 8 25/10/13 Planning (Team #2) 9 01/11/13 Decision Making(Team #3) 10 08/11/13 Self-study 11 15/11/13 Strategic Management (B) 12 22/11/13 Organizing (Team #4) & HR Management (Team #5) 13 29/11/13 Mid-Term: 2 14 06/12/13 Group Case Presentations 15 08/12/13 Group Case Presentations / Final Assessment Sunday; 14.00-15.15 Notes Introduction to Management Forming Groups Case:1 Titles Case:2 Titles Bang College of Business KIMEP University Title of study: ................................................. Course Name: MGT5001 Foundations of Management Group Number: Instructor: Dr. Bulent Dumlupinar Prepared By: # ID First Name Surname 1 2 3 4 5 September 2013 Mail Address Phone No.