mail tel Research School of Management Room 1088, LF Crisp Building The Australian National University ACT 0200 School Office 02 6125 6737 02 6125 9839 College Reception International: +61 2 6125 3807 Within Australia: 1300 732 120 (local call cost only) fax School Office 02 6125 9982 College Reception International: +61 2 6125 0744 Within Australia: 02 6125 0744 email enquiries.rsm@anu.edu.au main office Room 1088 Level 1 LF Crisp Building refer to the ANU Campus Map (map GH32, reference G3 Course Outline MGMT7022 Strategic Management Semester 1, 2013 STUDENTS: Course details change from semester to semester. Please check that you are reading the Course Outline for the correct semester. Course description This course is intended to provide participants with a range of analytical tools with which to assess the value and nature of corporate strategies. To achieve these objectives, the course introduces participants to the total view of the organisation, its mission, goals, long-term prospects, and how it relates and interacts with various actors and forces in its environment, concepts and practices of strategic analysis and strategy formulation, both informal and explicitly planned, analysis of business environment and identification of long term trends and change, competitive positioning with respect to rivals, aspects of strategic leadership at top levels of organisations, and decision making under conditions of high uncertainty and ambiguity. Contacts Office address Course convener and lecturer Dr Ananda Jayawardana LF Crisp Building no. 26 Email Telephone ananda.jayawardana@anu.edu.au (02) 6125 9831 Room 1052 This Course Outline was prepared in December 2012 for use in Semester 1 2013. Consultation times Fridays 3-5 pm and by appointment Office address School Student Administrators Ranka Videnovic Ruth Southwell Research School of Management LF Crisp Building 26 The Australian National University Canberra ACT 0200 Australia Email Telephone Enquiries.MMIB@anu.edu.au (02) 6125 9839 (02) 6125 6737 Consultation times The School of Management, Marketing and International Business (MMIB) office is open from 9am – 5pm, Monday – Friday, (excepting very occasional closures for meetings). Communication with students Email If necessary, the lecturers and tutors for this course will contact students electronically using their official ANU student email address. Announcements Students are expected to check the Wattle site for announcements about this course, e.g. changes to timetables or notifications of cancellations. Notifications of emergency cancellations of lectures or tutorials will be posted on the door to the relevant room. Course URLs More information about this course may be found on: • Study @ ANU, • the College of Business and Economics website, and Wattle, the University's online learning environment. Log on to Wattle using your student number and your ISIS password Course Information Learning Outcomes On completion of the course students will: • Develop knowledge & skills needed to conduct strategic analysis in a variety of industries and competitive situations and, especially, to provide you with a stronger understanding of the competitive challenges of a global market environment • Gain hands on experience in crafting business strategy, reasoning carefully about strategic options, using what-if analysis to evaluate action alternatives, and making sound strategic decisions. Enhance your capacity to think strategically about a company, its present business position, its longterm direction, its resources and competitive capabilities, the caliber of its strategy, and its opportunities for gaining sustainable competitive advantage. • • Acquaint with the managerial tasks associated with implementing and executing company strategies, drill you in the range of actions managers can take to promote competent strategy execution, and give you some confidence in being able to function effectively as part of a com­pany’s strategyimplementing team Workload Students taking this course are expected to commit at least 12 hours a week to completing the work. This will include: • Lectures, Glo Bus simulation, private study, group work and Wattle 2 Study Schedule Session Wk beginning 1 18 Feb Topics and Tasks Introduction to the course; MGMT 7022 The management process, roles and skills of manager, organization as system ; introduction to strategic management Introduction to the application of strategy game, Formation of teams for Glo Bus strategy game and case presentations. Discussion 2 25 Feb Business Model and Strategy 04 Mar Managerial Process of Crafting And Executing Strategy Company vision, mission, goals and objectives, Developing a strategic vision Video: strategic intent .Link with strategy game; define a strategic vision for the company, identify strategic objectives; Familiarize with the participant guide, Glo Bus Strategy game; second practice decision. 4 11 Mar a) Course outline b) Chapter1 Chapter 1 & 2 readings in Wattle The strategic management process, Business model and strategy, Video: Quest competitiveness, Analysis of current business and strategy of an organization, Familiarize with the participant guide of Glo Bus Strategy game; first practice decision; making company decisions 3 Assignments/Readings/Due Date a) Quiz 1; on or before march 4; 9pm b) First practice decision; on or before March 3; 9 pm. Chapter 2, Practice decision 2; on or before ; Mar 5 ;9.00pm Competitive Strategy: Chapter 5 Five Generic Competitive strategies, competing in the market place. Link with strategy game; Identify the generic strategies that will be employed in entry level and multi featured cameras. Company decision 1;Y6; on or before Mar 9 ;9.00pm Case presentation 1; Whole Foods Market in 2008: Mission, Core Values, and Strategy Discussion on 3 case study questions 5 18 Mar Organization and its Environment Chapter 3 Organization and Environment; industry and competitive analysis, driving forces, key success factors, strategic group maps, evaluating company’s external environment, Porter’s five forces . Link with strategy game; Identify the "weapons of competition" that rival companies in the digital camera industry can use to gain sales and market share. Company decision 2;Y 7; on or before Mar; 16 ;9.00pm Case presentation 2 : Competition in Energy drinks, Sport drinks and Vitamin enhanced beverages Discussion on case 3 study questions 6 25 Mar Company’s Resources and Competitive Position Chapter 4 Analysing companies competitive strength; ,resources and Capabilities value chain and Competitive Position, SWOT analysis; /Application from strategy game/Video; Core Competencies. Company decision 3;Y 8; on or beforeMar;23;9.00pm Link with strategy game; What hard evidence can you cite 3 Case presentation 3 : Netflix ‘s Business Model and strategy in that indicates your company's strategy is working fairly well (or perhaps not working so well, if your company's performance is lagging that of rival companies)? What resource strengths and resource weaknesses does your company have? What external market opportunities for growth and increased profitability exist for your company? What external threats to your company's future well-being and profitability do you and your co-managers see? . Rental Movies and TV e[episodes Strategy Focused Organization Chapter10 readings on Wattle Integrating the company strategy making process ,linking corporate strategy to business and functional strategy; Linking vision, mission ,goals and strategy ,Implementation of strategy and the structures, systems and processes; strategy-focused organization; application of Balanced Score Card ( part 1) Company decision 4;Y9; on or before Mar30;9.00pm Discussion on 3 case study questions SEMESTER BREAK 7 15 Apr Quiz 2; open book , on or before Apr13 ;9.00pm Case presentation 4 ; Competion among North American Warehouse clubs. Link with strategy game ; What are the 3-4 chief elements of your company's production strategy, marketing strategy, finance strategy ? Managing business processes 8 22 Apr Application of Balanced Score Card (part 2), Building on core competencies; value creating processes. Video; process management, functional strategies; improving business through process improvement, application of six sigma, service quality Video and discussion; Unleashing the corporate imagination, case presentations. link with strategy game; What strategic changes, if any, should your company consider as market growth for digital cameras slows somewhat in Years 11-15? Do any of the strategic options for operating in a slow-growth, mature marketplaces that are discussed in your textbook seem to have any appeal? Chapter11 &12 readings on Wattle. Company decision 5;Y10; on or before April 20;9.00pm Mid term quiz, MCQ based on chapters 1-6, Session 8: Mid Term QUIZ; Chapters 1-6 9 29 Apr Competing Through Quality Creating The Customer Focused Organization Key concepts of quality, dimensions of quality, service quality and gap model/ Application from Strategy game. Total Quality Management, and culture change; strategy game. Video: mobilizing the organization, case presentations Chapter 12, Company decision 6;Y11; on or before Apr. 27;9.00pm Three year strategic plan ;Y 1113;on or before ;April 27; 9 pm Case presentation 5; Skype v. AT&T and the Future of Telecommunications 10 6 May Performance Management; Building on Core Competencies Building on core competencies; performance management; people focus Application of BSC (public sector) Putting it together; Video and discussion. Link with strategy game; What are the key elements of the value chain of each company in the digital camera industry? Do a competitive strength assessment for your company and two other companies that you and your co-managers consider to be very close competitors. Which of the three companies is competitively strongest? 4 Chapter 12, Company decision 7;Y12; on or before May 4;9.00pm Case presentation 6 : South west Airlines in 2010 Discussion on 3 case study questions 11 13 May Supplementing a Chosen Strategy Collaborative strategies, merger and acquisition strategies, vertical strategies & outsourcing strategies. Link with strategy game; What is your company approach to workforce compensation? Is there any hard evidence you can cite that indicates your company's workforce compensation strategy is working? Can you cite evidence indicating that the productivity gains have resulted in lower labor costs? 12 20 May Diversification: Chapter 6 Company decision 8;Y13; on or before May 11;9.00pm Case presentation 7; Norton Lilly International: Implementing Transformational Change in the Shipping Industry Discussion on 3 case study questions Chapter 8 Diversifying to related and unrelated business. Evaluating the strategy of a diversified company. Link with strategy game; Are you and your co-managers consciously trying to achieve "operating excellence?" What are the 3-4 best indicators of operating excellence at your company? Based on these indicators and using the benchmarking data provided in the GLO-BUS Statistical Review, how well does your company measure up? Company decision 9;Y14; on or before May 18 ;9.00pm Case presentation 8 ; Smucker’s in 2011: Expanding the Business Line up Case presentation 9: Sara Lee Corp. in 2011: Has Its Retrenchment Strategy Benefitted Shareholders? Discussion on 3 case study questions 13 27 May Examination Review. (a) Examination review slides in Wattle Discussion of key themes; Company presentation by the winning group of Glo Bus simulation. Company decision 10;Y15; on or before May 25;9.00pm Case presentation 10: Google’s * Strategy in 2010 Discussion on 3 case study questions End of game peer evaluation on or before May 31; 9 pm 5 Assessment overview Details about assessment are shown below. Assessment item Description and detail of the assignment Specific requirements Due date Weighting (%) Class participation & attendance Each student is Marks will be based upon student’s expected to make an contribution to the issues and themes informed and considered raised during the sessions contribution to class discussions On-going 05 Mid Team Quiz Mid term quiz based multiple choice. Read given chapters;1-6 Session 9;wk beginning 21 April 10 Glo-Bus Simulation Individual Quiz: Glo Bus strategy game; open book ( Quiz 1 & 2 ;5 % each ) Open book based on participants guide; online examination Quiz 1;on or before March 4;9pm & Quiz 2: Apr.13 10 Glo-Bus Simulation Glo Bus strategy game Online decision entries against given criteria As per schedule given 20 Glo-Bus Simulation Glo Bus strategy game; strategic plan Design a strategic plan for the company On or before April 27 ;9 pm from Y 11-13.online 05 Group Students will work in Presentation; Case small groups to present Study a case study /article review and lead a discussion. The cases are from the prescribed text/uploaded to wattle site. Groups will be organised and cases assigned in the first class (week beginning Feb.21). The aim of the case study/article review As assigned presentation is for students to answer the accompanying case discussion questions. The case study review presentation should last no longer than 25 minutes and should make use of visual and other aids in order to facilitate audience interest and understanding. It will be followed by 10 minutes of Q&A/Discussion. 15 Final Examination Based on the chapters coverd;1-6 and 10-12; case studies and discussion questions based on case studies. Open book; only text book is allowed. 35 The final examination covers all the material discussed during the lectures, all chapters covered in the textbook, reading brick plus additional readings uploaded on Wattle. 6 tba. Learning outcomes – Assessment How well have you achieved the learning outcomes for this course? This table shows you how each assignment will check your achievements against the stated learning outcomes for the course. Outcome Outcome 1 Assig; 1 & 2 Assig; 3 Assig; 4 Assig; 5 Assig; 6 Assig; 7 √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ Outcome 2 Outcome 3 Outcome 4 √ Assignment submission – General Advice Submission of individual assignments Presentation of assignments Individual assignments are to be placed in the relevant assignment box in the MMIB foyer opposite the main counter by 4 pm on the due date. All assignments submitted through the MMIB assignment boxes are date stamped and checked against class lists. ( in this course there are no individual assignments to be submitted) Assignments are to be word-processed. The use of strict, professional expression is expected. The Harvard referencing style is to be used. Links to documentation on proper referencing methods are available on the course website or from the ANU Library website: http://anulib.anu.edu.au/lib_home.html All assignments must have a cover sheet with all of the appropriate details completed, Assignment cover sheets are available from the course website or the MMIB Office or website: http://cbe.anu.edu.au/schools/mmib/ Assignments must be stapled in the top left-hand corner. Please do not submit assignments in plastic pockets or folders, unless requested to do so by the lecturer. If you have a disk to submit as part of your assignment please use bulldog/fold back paper clips, which will be available from the School office upon request. All students are required to keep a copy of assignments. All assignments submitted through the MMIB office are date stamped and checked against class lists. If an assignment is mislaid, you will be required to provide a copy. Assignment extensions Students are expected to submit the individual essay on time. Guidelines and details of the assignment will be given in the second week at the beginning of the tutorial classes. All assignment extension requests must be made 10 days in advance of the due date to your lecturer. Requests should be made on the Application for Extension of Assignment form which is available from the MMIB office or http://www.cbe.anu.edu.au/schools/mmib/documents/Assignmentextension_20 09.pdf Significant reasons must exist for an extension and documented medical evidence may need to be provided. Requests will not automatically be granted and students should continue with assignment preparation on the basis that the 7 extension request may not be approved. Late submission of assignments Late assignments will attract the following penalties: Lateness Penalty 0 – 20 minutes 5 marks 20 minutes – 1 day 20 marks 1 – 2 days 40 marks 2 – 3 days 50 marks > 3 days 100 marks Late assignments are to be placed in the assignment submission box with a coversheet and either PART B of the request for assignment extension form, or a copy of the email approval from the lecturer. Scaling Your final mark for the course will be based on the raw marks allocated for each assignment or examination. However, your final mark may not be the same number as produced by that formula, as marks may be scaled. Any scaling applied will preserve the rank order of raw marks Text and other readings Prescribed Text : Thompson A.A, Streckland A.J., & Gamble E .J., (2012) Crafting & Executing Strategy; concepts and cases ,18 e McGraw Hill, New York This is available from the co-operative bookshop and students should purchase in advance. Further reading Joesph I Bower & Clark G, (2007), “How managers everyday decisions create or destroy your company strategy”, Harvard Business Review, February, 72-79 Kumar N, (2006), “Strategies to fight low-cost rivals”, Harvard Business Review, December, 105-112 Robert S. Kaplan and David P. Norton, (2005), The office of the strategy management, Harvard Business Review, October, pp73 – 80 Robert S. Kaplan and David P. Norton, 2004, Strategy Maps, Harvard Business School Press, Massachusetts Nitin Nohria, William Joyce, Bruce Roberson, (2003) “What Really Works”, Harvard Business Review, July, pp43 – 52 Robert S. Kaplan and David P. Norton, (2000), ‘Having trouble with your Strategy?; Then map it” Harvard Business Review, Sep.-Oct, 167,176 Porter, Michael, (1996), What is strategy? Harvard Business Review, Nov-Dec, 74(6), 61-78. Porter, Michael E., 1980, Competitive Strategy: Techniques for analyzing industries and competitors, New York: Free Press Prahalad, C.K., & Hamel, Gary, 1990, The core competence of the corporation, Harvard Business Review, May-June, 68(3), 79-91. Robert S. Kaplan and David P. Norton, 2001, The Strategy Focused Organization, Harvard Business 8 School Press, and Massachusetts Newspapers & Magazines Good ways of developing your interest in business and strategy are to watch the television business programs on Sunday mornings, read some of the stories in the business pages of the daily newspapers, and find out which business publications appeal to you. Some of these include: The Australian Financial Review (daily, plus the monthly insert magazine, AFR BOSS), Financial Times (UK-based, with international editions), Business Week (US), Fast Company (US), Business Review Weekly (Australia), and Fortune (US). You can surf their websites, or read copies in the ANU library or in the ACT public libraries. Look for feature stories that describe how and why a company has changed its strategy, or how competition within an industry is changing due to deregulation, new technology, or changes in customer preferences, for example. Journals Academics publish their research in journals such as the Strategic Management Journal, Academy of Management Journal, Journal of Management, and many others. Some journals are aimed at presenting research knowledge to managers and students in a more readable manner. These journals include the Harvard Business Review (published by Harvard Business School), Sloan Management Review (Sloan School of Management, MIT), Academy of Management Executive, California Management Review, and the new Monash Business Review (Monash University, Australia) Technology, Software, Equipment A major component of the study is the use of strategy game; Glo Bus. Students are expected have sufficient IT skills to work with the online simulation. The simulation is mainly based on Microsoft, and Apple users can also use it. General Information about College policies, processes, and procedures For more information on relevant polices, procedures and rules, go to your course Wattle site. The relevant information is posted in two versions at the top of the central panel in Wattle. Version 1 is a link to Key issues explained: Policies, Programs, Courses and Assessments. In this section, you will find important information about a range of educational and administrative matters. If you can’t find the link on your Wattle site, go to http://cbe.anu.edu.au/Current_Students/general_info/student_info.asp. Version 2 is called Online social interaction, Netiquette and more. 9