Innovative Products & Services Advocate of Corporate Social Responsibility Philam Life offers an extensive line of innovative products that provides solutions to various financial needs including life protection, health insurance, savings, education, retirement, investment, group life and credit life insurance. Among its best sellers and innovative products offerings are: Philam Life fulfills its corporate social responsibility through Philam Foundation. Established in 1997, Philam Foundation envisions an educated nation empowered for the future. Towards this end, the Foundation mobilizes the resources of member companies (Integra Business Processing Solutions, Inc., BPI-Philam Life Assurance Corporation, Philam Asset Management, Inc., Philam Properties Corporation, and Philam Insurance Agency and Call Center Services, Inc.) to provide real and enhanced education for the Filipino youth, for better health, financial literacy, and sustainable environment. o Life Save – a 10-year comprehensive protection plan that pays the entire amount of life insurance coverage if the insured is diagnosed with critical illness, terminal illness, or disability. It also has a "no claim" feature that returns 50% of all payments made after 10 years if there are no claims for the benefits above. o Life Save Plus - a comprehensive life, health, and savings plan-in-one with 100% cash back benefit. It provides lifetime protection, savings for retirement plus health and accident fund during the client's prime working years. It also returns all premiums paid after 20 years and still provides continuous coverage. o Bright Future Plus – an education and life insurance plan-in-one that guarantees a child’s college education by providing increasing semestral benefits and life insurance protection. o Health 100 – the country’s first health insurance product with a comprehensive range of living benefits up to age 100. o Vanguard 100 – a limited-pay, customizable, whole-life protection plan that provides coverage until the age of 100. o Abundance Plus – a unique investment product that provides capital returns and insurance coverage, which can be increased anytime. o Build and Protect – a savings and life insurance plan-in-one that offers affordable premiums, short payment period, and early maturity at 15 years while providing life insurance coverage. o Group Cancer Life Insurance program – an added inclusion to the existing HMO insurance coverage packages offered by employer-sponsored HMOs, making cancer protection more accessible and affordable to the average working Filipino. This is available through partner HMOs - Intellicare, Maxicare, Philcare, and Valucare. o Growth Invest - a six-year peso investment and life insurance plan-in-one that allows one to invest in the growth of four growth sectors: agribusiness, energy, China equities and gold mining. (tranche, limited offer only) o Asia's Best - a six-year dollar investment and life plan-in-one that allows one to participate in the monthly performance of China and India Equity Indices and provides investment protection of at least 80% of initial investment. (tranche, limited offer only) This 2011, Philam Foundation focuses its programs on health and education. It has embarked on a project called “Philam Paaralan,” which seeks to improve the quality of education in the Philippines through the construction of classrooms in underprivileged communities including typhoon-devastated provinces. Eight classrooms with restrooms were constructed in the initial phase of the project, which benefitted four schools in Isabela province. Health and hygiene modules will also be incorporated into the over-all program. Philam Foundation has also partnered with the Philippine Red Cross in conducting a regular blood donation program at the Philam Life head office and select branch offices. By mobilizing its employees, agents, and the general public, Philam Life helps ensure regular blood supply for Red Cross. A Member of the AIA Group Philam Life is a member of the AIA Group Limited, the largest independent publicly listed pan-Asian life insurance group in the world. The AIA Group has wholly-owned main operating subsidiaries or branches in 14 markets in Asia Pacific - Hong Kong, Thailand, Singapore, Malaysia, China, Korea, Philippines, Australia, Indonesia, Taiwan, Vietnam, New Zealand, Macau and Brunei and a 26% joint venture shareholding in India. Power of Insurance Philam Life has launched its “Power of Insurance” multi-media advertising campaign which aims to make insurance more urgent and real. It uses real stories from policyholders and beneficiaries. The campaign emphasizes the importance of planning ahead and dramatizes how Philam Life can help people plan for their future. Through the line, “Anong plano mo? Usap tayo." (What's your plan? Let's talk.), Philam Life aims to move Filipinos to act now to achieve their dreams. Power it Up! Philam Life has embarked on the “Power it Up!” transformation program, which empowers employees to be more proactive, more innovative, more creative, and to take ownership of the changes they want to see. It seeks to transform Philam Life into a more vibrant and dynamic organization in the following key areas: Engagement Activities, Systems and Facilities, Rewards and Benefits, and Organizational Behavior/Development. From an organizational transformation program, Power it Up! has evolved to include business transformation. Power it Up! now defines an empowered culture, lifestyle, battle cry, and a new way of doing business in Philam Life. Strategy for the Future Philam Life has laid out strategies to ensure the company’s growth and competitiveness in today’s challenging business environment. These include continuously building a premiere agency force by recruiting dynamic agents /leaders and improving productivity, growing bancassurance, driving protection products, and focusing on key customer segments such as Overseas Filipino Workers, High Net Worth/Chinese, Corporate Solutions/Worksite, and self-employed professionals. Company Profile The business that is now AIA was first established in Shanghai over 90 years ago. It is a market leader in the Asia Pacific region (ex-Japan) based on life insurance premiums and holds leading positions across the majority of its markets. It has total assets of US$115,782 million as of 31 May 2011. AIA meets the savings and protection needs of individuals by offering a comprehensive suite of products and services including retirement planning, life insurance and accident and health insurance. The Group also provides employee benefits, credit life and pension services to corporate clients. Through an extensive network of agents and employees across Asia Pacific, AIA serves the holders of over 23 million individual policies and over 10 million participating members of group schemes. AIA is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock code ‘1299’ with American Depositary Receipts (Level 1) being traded on the overthe-counter market (ticker symbol: “AAGIY”). The Philippine American Life and General Insurance Company Philam Life Building, United Nations Avenue Ermita, Manila 1000 Tel: (632) 528-2000 www.philamlife.com PHILAMLIFE.COM Anong Plano Mo? Usap Tayo. Top Life Insurance Company in the Philippines The Philippine American Life and General Insurance Company is the largest life insurance company in the Philippines and the market leader for over 60 years. Historical Highlights 1947 C.V. Starr and Earl 2000 Philam Life Carroll establish Philam Life as a domestically-incorporated insurer. Philam Life ranks first among life insurance companies in the Philippines in terms of Total Premium Income, Investment Income, Paidup Capital, Net Worth, and Total Assets.* 1993 Former Central 1991-1992 Philam Life Bank Governor Jose L. Cuisia, Jr. assumes the presidency of Philam Life. is conferred the Asian Management Awards for General Management and Financial Management. 1949 Philam Life becomes the number one life insurance company in the Philippines in terms of premium income. Tower, one of the country’s tallest and most technologically advanced buildings is inaugurated, establishing Philam Life’s presence in the Makati central business district. 2004 to 2009 Philam Life becomes the first financial institution in Asia to receive six consecutive Platinum Trusted Brand awards from Reader’s Digest Asia. 2010 Philam Life partners with Bank of the Philippine Islands (BPI) to form its bancassurance arm, BPI Philam Life Assurance Corporation (BPI-Philam) Philam Life launches "The Power of Insurance" multi-media advertising campaign to make insurance more real and relevant. The Philam Life Main Office on United Nations Avenue Ermita, Manila Long Heritage and Trusted Brand Name C.V. Starr (left) and Earl Carroll in the late 1940’s when Philam Life was then known as “United States Life Insurance Company in the Philippines.” Philam Life has a long history in the Philippines. It was established on June 21, 1947 by Cornelius Vander Starr with Earl Carroll as founding president. With a firm resolve to help Filipinos recover from the ravages of World War II, Mr. Carroll envisioned “to have a Philam Life policy in every Filipino home.” This has become the driving force behind the dynamic growth of Philam Life. The "Philam Life" brand is the most recognized life insurance brand in the local insurance market with total awareness rate of 97% and top of mind awareness rate of 47%. Philam Life also ranks first in consumer "consideration" (61%) and "preference" (37%).** Through the years, Philam Life has earned the trust and loyalty of its customers because of its ability to deliver on its promises from generation to generation. Philam Life registers significant image strength in the top two important factors in choosing life insurance: a) trustworthy and reliable (62%) and b) financially stable and solid (60%).** Vision Philam Life is the undisputed leader in life insurance and wealth management. 1961 Inauguration of Philam Life building, an infrastructural landmark; its Theater is known for its nearperfect acoustics. 1994 Philam Life first Filipino President and inculcates financial discipline into the company culture. receives the Presidential Citation from the Philippine government for the company’s invaluable contribution to nation-building and service to the country. 1981 Rodrigo de los Reyes, the third president, is the force behind the company’s strong sales tradition. 2011 Former Philam Life Philam Life joins the AIA Group, the largest independent publicly listed Pan-Asian life insurance group in the world. Philam Life receives its 7th Platinum Trusted Brand award from Reader's Digest Asia. executive Trevor Bull becomes Philam Life’s fifth president Philam Life is the first and only financial institution in Asia to receive seven Platinum Trusted Brand awards from Reader’s Digest Asia. The awards were based on consumer surveys measuring trustworthiness, credible image, quality, value, understanding of customer needs and innovation (2004-2011). 2010 Consolidated Financial Highlights The financial strength of Philam Life and its affiliates remains unmatched. The consolidated financial results are indicative of strong growth, profitability, and sound financial management. Gross Premiums 34.4B 17.3B 11.7B 28.3B 2009 *Based on 2010 rankings as classified and published by the Insurance Commission **Based on Brand Tracking Study by Synovate (December 2010) ***Updated as of August 2011 2009 Veteran insurance Philam Life’s affiliate companies include Philam Asset Management, Inc. (PAMI), Philam Properties Corporation (PPC), Philam Equitable Life Assurance Company (PELAC), Philam Insurance Agency and Call Center Services, Inc. (PIACCSI) and BPI-Philam Life Assurance Corporation (BPI-Philam), a joint venture of Philam Life and Bank of the Philippine Islands (BPI). Investment Income 11.2B 12.7B Largest and Most Extensive Distribution Network Philam Life’s team of dedicated employees, agents, and other distribution partners is committed to deliver innovative products and high-quality services to its customers. receives ISO accreditation for its product development process. Two years later, its accreditation expands to include branch servicing. Awards and Accolades Mission With over 1,626 employees, over 6,000 agency partners and 68 branch offices nationwide, Philam Life has the largest distribution network in the industry.*** 2003 Philam Life Affiliate Companies Gross Revenues Philam Life empowers Filipinos to achieve financial security and prosperity. 1969 Cesar Zalamea becomes the 2010 Consolidated Assets 2009 2010 Stockholders’ Equity 180.9B 2009 2010 Gross Insurance Benefits & Claims 52.1B 10.2B 8.9B 38.9B 2010 2009 2010 Note: Based on 2010 Financial Statements submitted to the Insurance Commission 2009 Philam Life was conferred the prestigious Asian Management awards for two consecutive years (1991 to 1992) for strong performance in General Management and Financial Management. Philam Life received 16 Professional Education awards from the Life Office Management Association (LOMA) for outstanding employee development programs. Philam Life was also recognized by the Philippine government through the Overseas Workers Welfare Administration (OWWA) for its outstanding programs for Overseas Filipino Workers. Philam Life received the Presidential Citation from the Philippine government for its contribution to nation-building (1994). A Major Contributor to the Country’s Development Philam Life has financed various high-growth industries such as telecommunications, power, real estate and business process outsourcing. Philam Life has also invested in major infrastructure projects and successfully developed residential communities. 157.2B 2009 executive Rex Ma. A. Mendoza becomes Philam Life's sixth president. 2010 As a key player in the long-term capital markets, Philam Life invests in Philippine government securities, corporate bonds, listed equities and unlisted equities.