Pennsylvania PROMISe Companion Guide ™ Version 5010 835 Remittance Advice September 2010, Version 1 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Page left intentionally blank September 2010 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Table of Contents Overview ......................................................................................................................................1 Companion Guide Instructions .................................................................................................2 Revisions to the Companion Guide ..........................................................................................3 Pennsylvania-Specific HIPAA Data Elements ..........................................................................5 Appendix A – Insurance Carriers ............................................................................................24 September 2010 Page 3 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Overview The Pennsylvania Department of Public Welfare's HIPAA-compliant Provider Reimbursement and Operations Management Information System (PROMISe™) has adopted the new version 5010 X12 standards. These standards are in compliance with the CMS mandate effective January 1, 2012. This Companion Guide contains detailed instructions for interpreting 835 Remittance Advice transaction records from PROMISe™. Please disregard any instructions that do not pertain to the services for which you are submitting. September 2010 Page 1 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Companion Guide Instructions One of the new terms born out of HIPAA is payer variability. As each payer works to make its system HIPAA ready, there is a realization and an allowance that payers require information and values/formats specific to their systems. As such, each payer requires that transactions be completed with specific data. This Companion Guide was developed to communicate the Pennsylvania Medical Assistance-specific information required to successfully interpret the 835 transaction. This Companion Guide is to be used in conjunction with the CMS HIPAA Implementation Guide found at http://www.wpc-edi.com. The CMS HIPAA Implementation Guide takes precedence and is the main source of information about the transaction sets. The Companion Guide contains: • DPW’s interpretation/application of the data elements that support Medical Assistance transaction submissions. • The methods utilized to convey data that are not included in the CMS HIPAA Implementation Guide, but are required for processing Pennsylvania Department of Public Welfare transactions. • Clarification for certain, less obvious, but still standard, uses of the transaction (i.e., claim adjustment reason codes, and elements to hold previous payer coinsurance, copay, and deductible). September 2010 Page 2 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Revisions to the Companion Guide To aid the provider community in organizing these Companion Guides and the revisions that may occur, we have developed a revision schedule and notification process. The initial release of this companion guide was September 2010. The first release reflected all the known information as of that date. However, as the implementation phases of PROMISe™ progress, updates and releases of new information may be forthcoming. Revision Process: For each new release of this Companion Guide, the information that has been changed since the previous version will be located in that specific section of the guide. If a revision is made to a data element, it will be detailed in the Revision(s) Description section in the table containing the element. DPW will clearly define the change that was made so it can be integrated into your process. Updated releases of the Transaction Guide will be posted on the DPW website. You are encouraged to check this site regularly. Revision(s) Description September 2010 9/1/2010 – Original 5010 Version Page 3 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide This page intentionally left blank. September 2010 Page 4 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide PennsylvaniaSpecific HIPAA Data Elements Page # C.3 Field Name 5010 values, Functions Description of 5010 Change PROMISe™ Specific Instructions ISA01: Authorization Information Qualifier “00” ISA02: Authorization Information Spaces ISA03: Security Information Qualifier “00” ISA04: Security Information Spaces ISA05: Interchange ID Qualifier “30” ISA06: Interchange Sender ID "345529167" Production "445314156" Model Office ISA07: Interchange ID Qualifier ISA08: Interchange Receiver ID ISA09: Interchange Date ISA10: Interchange Time ISA11: Interchange Control Standards Identifier "^" Changed from a constant U to a character representing repeated data within a data element "^" ISA12: Interchange Control Version Number "00501" Changed value to represent 5010 "00501" ISA13: Interchange Control Number ISA14: Acknowledgement Requested September 2010 “0” Page 5 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Page # Field Name 5010 values, Functions Description of 5010 Change PROMISe™ Specific Instructions ISA15: Usage Indicator ISA16: Component Element Separator C.7 GS01: Functional Identifier Code “:” "HP" GS02: Application Sender’s Code "345529167" Production "445314156" Model Office GS03: Application Receiver’s Code GS04: Date GS05: Time GS06: Group Control Number 68 “0001” GS07: Responsible Agency Code "X" GS08: Version/Release/Industry Identifier Code "005010X221" ST01: Transaction Set Identifier Code "835" “X” Changed standard ID for 5010 "005010X221" ST02: Transaction Set Control Number 69 BPR01: Transaction Handling Code BPR02: Total Actual Provider Payment Amount BPR03: Credit/Debit Flag Code “C” BPR04: Payment Method Code BPR05: Payment Format Code BPR06: DFI Number Qualifier Code BPR07: DFI Identification Number September 2010 Page 6 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Page # Field Name 5010 values, Functions Description of 5010 Change PROMISe™ Specific Instructions BPR08: Account Number Qualifier Code BPR09: Account Number BPR10: Payer Identifier BPR11: Originating Company Supplemental Code BPR12: DFI Number Qualifier Code BPR13: Provider Bank ID Number BPR14: Account Number Qualifier Code BPR15: Account Number BPR16: Check Issue or EFT Effective Date BPR17: Business Function Code BPR18: DFI Number Qualifier BPR19: DFI Identification Number BPR20: Account Number Qualifier BPR21: Account Number 77 TRN01: Trace Type Code “1” TRN02: Check or EFT Trace Number TRN03: Payer Identifier TRN04: Originating Company Supplemental Code 79 CUR FOREIGN CURRENCY INFORMATION September 2010 PROMISe™ does not use this segment Page 7 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Page # 82 Field Name 5010 values, Functions Description of 5010 Change PROMISe™ Specific Instructions REF01: Reference Identification Qualifier Code REF02: Receiver Identification 84 85 REF VERSION IDENTIFICATION DTM01: Date Time Qualifier PROMISe™ does not use this segment "405" DTM02: Production Date LOOP 1000A: PAYER IDENTIFICATION 87 N101: Entity Identifier Code “PR” N102: Name N103: Identification Code Qualifier "XV" N104: Identification Code "236003113" N301: Payer Address "OFFICE OF MEDICAL ASSISTANCE PROGRAMS" N302: Payer Address "SUPPORT SERVICES SECTION / ENROLLMENT PO BOX 69022" N401: Payer City Name "HARRISBURG" N402: Payer State Code "PA" N403: Postal Code "171069022" 89 90 "DEPARTMENT OF PUBLIC WELFARE" N404: Country Code 92 REF ADDITIONAL PAYER IDENTIFICATION September 2010 PROMISe™ does not use this segment Page 8 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Page # Field Name 94 PER01: Contact Function Code 5010 values, Functions Description of 5010 Change PROMISe™ Specific Instructions “CX” if sent PER02: Payer Contact Name PER03: Communication Number Qualifier “TE” if sent PER04: Payer Contact Communication Number PER05: Communication Number Qualifier “TE” if sent PER06: Payer Contact Communication Number PER07: Communication Number Qualifier PER08: Payer Contact Communication Number PER09: Contact Inquiry Reference 97 PER01: Contact Function Code "BL" PER02: Payer Contact Name PER03: Communications Number Qualifier "EM", "TE", "UR" PER04: Payer Contact Communication Number PER05: Communications Number Qualifier 2 PER06: Payer Contact Communication Number "EM", "EX", "FX", "TE", "UR" New Required Segment New Required Segment "PROVIDER ASSISTANCE CENTER (PAC)” New Required Segment "TE" New Required Segment "800-248-2152" "EM" "promise835techn icalcontact@hp.co m" Note: Questions/inquiries sent to this mailbox, for any matter other than the technical aspects of the 835, cannot be guaranteed a response. September 2010 Page 9 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Page # Field Name PER07: Communications Number Qualifier 3 5010 values, Functions Description of 5010 Change "EM", "EX", "FX", "TE", "UR" PROMISe™ Specific Instructions PROMISe™ will not send this data element PER08: Payer Contact Communications Number PROMISe™ will not send this data element PER09: Contact Inquiry Reference PROMISe™ will not send this data element PER PAYER WEB SITE New Segment PROMISe™ will not use this segment Added Code XV for CMS Plan ID. “XX” if payee has an NPI "FI" if payee does not have an NPI 100 LOOP 1000B: PAYEE IDENTIFICATION 102 N101: Entity Identifier Code "PE" N102: Name N103: Identification Code Qualifier "FI", "XV", "XX" N104: Identification Code N105: Entity Relationship Code N106: Entity Identifier Code 104 N301: Payee Address Line N302: Payee Address Line 2 105 N401: Payee City Name N402: Payee State Code N403 : Payee Postal Zone or Zip Code N404: Country Code N405: Location Qualifier N406: Location Identifier September 2010 Page 10 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Page # 107 Field Name REF01: Reference Identification Qualifier 5010 values, Functions Description of 5010 Change "0B", "D3", "PQ", "TJ" "PQ" if sent REF02: Additional Payee Identifier 107 109 REF01: Reference Identification Qualifier PROMISe™ Specific Instructions This will be the provider's Legacy (MAID) "0B", "D3", "PQ", "TJ" Changed list of qualifiers. Note that 1D for Medicaid was always discouraged and now is not valid "TJ" if sent REF02: Additional Payee Identifier This will be the provider's Tax ID RDM REMITTANCE DELIVERY METHOD PROMISe™ will not send this segment LOOP 2000: HEADER NUMBER 111 LX01: Assigned Number 112 TS3: PROVIDER SUMMARY INFORMATION PROMISe™ will not send this segment 117 TS2: PROVIDER SUPPLEMENTAL SUMMARY INFORMATION PROMISe™ will not send this segment LOOP 2100: CLAIM PAYMENT INFORMATION CLP01: Patient Control Number 123 September 2010 Patient Account Number from Loop 2300, CLM01 if the claim was submitted as an 837. Prescription Number if the claim was submitted as an NCPDP or 837P to Drug Otherwise it will be "0" Page 11 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Page # Field Name 5010 values, Functions Description of 5010 Change CLP02: Claim Status Code PROMISe™ Specific Instructions PROMISe™ will send "1" for paid as primary, "2" for paid as secondary, "3" for paid as tertiary, "4" for denied (any denial), "22" for void/reversal. CLP03: Total Claim Charge Amount CLP04: Claim Payment Amount CLP05: Patient Responsibility Amount Use this monetary amount for the payer’s statement of the patient responsibility amount for this claim, which can include such items as deductible, noncovered services, co-pay and coinsurance. This is not used for reversals. Usage Note changed CLP06: Claim Filing Indicator Code “MC” CLP07: Payer Claim Control Number This will be the Internal Control Number (ICN) assigned to the claim by PROMISe™ and is the value to use for all correspondence, corrections, or voids of the claim. September 2010 Page 12 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Page # Field Name 5010 values, Functions Description of 5010 Change PROMISe™ Specific Instructions CLP08: Facility Code Value CLP09: Claim Frequency Type Code CLP10: Patient Status Code CLP11: Diagnosis Relate Group Code CLP12: Diagnosis Related Group Weight CLP13: Discharge Fraction CAS01: Claim Adjustment Group Code "CO", "OA", "PI", "PR" Removed claim adjustment group code CR for corrections and reversals. See page 30 for how this change is to be handled. CAS02: Claim Adjustment Reason Code Required to report a nonzero adjustment applied at the service level for the claim adjustment group code reported in CAS01. Added usage note 129 CAS03: Adjustment Amount CAS04: Adjustment Quantity CAS05: Claim Adjustment Reason Code CAS06: Adjustment Amount CAS07: Adjustment Quantity CAS08: Claim Adjustment Reason Code CAS09: Adjustment Amount September 2010 Page 13 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Page # Field Name 5010 values, Functions Description of 5010 Change PROMISe™ Specific Instructions CAS10: Adjustment Quantity CAS11: Claim Adjustment Reason Code CAS12: Adjustment Amount CAS13: Adjustment Quantity CAS14: Claim Adjustment Reason Code CAS15: Adjustment Amount CAS16: Adjustment Quantity CAS17: Claim Adjustment Reason Code CAS18: Adjustment Amount CAS19: Adjustment Quantity 137 NM101: Entity Identifier Code “QC” NM102: Entity Type Qualifier “1” NM103: Patient Last Name NM104: Patient First Name NM105: Patient Middle Name NM107: Name Suffix NM108: Identification Code Qualifier “MR” NM109: Patient Identifier This value will be the PROMISe™ Recipient ID (RID) September 2010 Page 14 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Page # Field Name 5010 values, Functions Description of 5010 Change PROMISe™ Specific Instructions NM1: INSURED' NAME PROMISe™ will not send this segment 143 NM1: CORRECTED PATIENT/INSURED NAME PROMISe™ will not send this segment 146 NM101: Entity Identifier Code “82”, if sent NM102: Entity Type Qualifier “1” if sent 140 NM103: Rendering Provider Last Name or Organization NM104: Rendering Provider First Name NM105: Rendering Provider Middle Name NM107: Name Suffix NM108: Identification Code Qualifier "BD", "BS", "FI", "MC", "PC", "SL", "UP", "XX" Notes changed on FI and XX "XX" if Rendering Provider is sent and has an NPI “MC” if Rendering Provider is sent and does not have an NPI NM109: Rendering Provider Identifier 150 153 NM1: CROSSOVER CARRIER NAME PROMISe™ will not send this segment NM101: Entity Identifier Code “PR” if sent NM102: Entity Type Qualifier “2” if sent NM103: Corrected Priority Payer Name NM108: Identification Code Qualifier September 2010 "AD", "FI", "NI", "PI", "PP", "XV" “PI” if sent Page 15 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Page # 156 159 Field Name 5010 values, Functions Description of 5010 Change PROMISe™ Specific Instructions NM109: Corrected Priority Payer Identifier Number This value will be the PROMISe™ identifier for the other payer. Refer to Appendix A NM1: OTHER SUBSCRIBER NAME PROMISe™ will not send this segment MIA01: Covered Days or Visit Count "0" if segment created MIA02: PPS Operating Outlier Amount Required when an additional payment is made for excessive cost incurred by the provider when the payer is Medicare or Medicaid and the value is different than zero. If not required by this implementation guide, do not send. Usage Note Changed PROMISe™ will not send a value in this data element MIA03: Lifetime Psychiatric Days Count PROMISe™ will not send a value in this data element MIA04: Claim DRG Amount PROMISe™ will not send a value in this data element MIA05: Remark Code MIA06: Claim Disproportionate Share Amount PROMISe™ will not send a value in this data element MIA07: Claim MSP Pass-through Amount PROMISe™ will not send a value in this data element September 2010 Page 16 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Page # Field Name 5010 values, Functions Description of 5010 Change PROMISe™ Specific Instructions MIA08: Claim PPS Capital Amount PROMISe™ will not send a value in this data element MIA09: PPS-Capital FSP DRG Amount PROMISe™ will not send a value in this data element MIA10: PPS-Capital HSP DRG Amount PROMISe™ will not send a value in this data element MIA11: PPS-Capital DSH DRG Amount PROMISe™ will not send a value in this data element MIA12: Old Capital Amount PROMISe™ will not send a value in this data element MIA13: PPS-Capital IME Amount PROMISe™ will not send a value in this data element MIA14: PPS-Operating Hospital Specific DRG Amount PROMISe™ will not send a value in this data element MIA15: Cost Report Day Count PROMISe™ will not send a value in this data element MIA16: PPS-Operating Federal Specific DRG Amount PROMISe™ will not send a value in this data element MIA17: Claim PPS Capital Outlier Amount PROMISe™ will not send a value in this data element September 2010 Page 17 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Page # Field Name 5010 values, Functions Description of 5010 Change PROMISe™ Specific Instructions MIA18: Claim Indirect Teaching Amount PROMISe™ will not send a value in this data element MIA19: Nonpayable Professional Component Amount PROMISe™ will not send a value in this data element MIA20: Remark Code MIA21: Remark Code MIA22: Remark Code 166 MOA01: Reimbursement Rate MOA02: Claim HCPCS Payable Amount PROMISe™ will not send a value in this data element Required when the outpatient institutional claim HCPCS Payable Amount is not zero for a Medicare or Medicaid claim. If not required by this implementation guide, do not send. Usage Note Changed MOA03: Remark Code MOA04: Remark Code MOA05: Remark Code MOA06: Remark Code MOA07: Remark Code MOA08: Claim ESRD Payment Amount PROMISe™ will not send a value in this data element MOA09: Nonpayable Professional Component Amount PROMISe™ will not send a value in this data element September 2010 Page 18 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Page # 169 Field Name 5010 values, Functions Description of 5010 Change PROMISe™ Specific Instructions REF01: Reference Identification Qualifier REF02: Other Claim Related Identifier Medical Record Number 169 REF01: Reference Identification Qualifier REF02: Other Claim Related Identifier - Social Security Number REF01: Reference Identification Qualifier 171 "0B", "1A", "1B", "1C", "1D", "1G", "1H", "1J", "D3", "G2", "LU" Added qualifiers 0B, 1J, and LU REF02: Rendering Provider Identification 173 DTM01: Date/Time Qualifier "232" DTM02: Claim Date First Date of Service 173 DTM01: Date/Time Qualifier "233" DTM02: Claim Date Last Date of Service 175 DTM01: Date/Time Qualifier "036" Expiration New Segment DTM02: Claim Date Coverage Expiration Date 177 DTM CLAIM RECEIVED DATE PROMISe™ will not use this segment 179 PER CLAIM CONTACT INFORMATION PROMISe™ will not use this segment 182 AMT01: Amount Qualifier Code September 2010 Usage Note change "AU" if sent Page 19 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Page # Field Name 5010 values, Functions Description of 5010 Change PROMISe™ Specific Instructions AMT02: CLAIM SUPPLEMENTAL INFORMATION AMOUNT QTY01: Quantity Qualifier Code "CA"- Covered Days "NE" - NonCovered Days "CD" Coinsurance Days 184 QTY02: Claim Supplemental Information Quantity LOOP 2110: SERVICE PAYMENT INFORMATION 186 SVC01-1: Product/Service ID Qualifier See page 187 SVC01-2: Procedure Code SVC01-3: Procedure Modifier SVC01-4: Procedure Modifier SVC01-5: Procedure Modifier SVC01-6: Procedure Modifier SVC01-7: Description SVC02: Line Item Charge Amount SVC03: Line Item Provider Payment Amount SVC04: NUBC Revenue Code September 2010 Page 20 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Page # Field Name 5010 values, Functions SVC05: Units of Service Paid Count Required when the paid units of service are different than one. If not required by this implementation guide, may be provided at sender’s discretion, but cannot be required by the receiver. SVC06-1: Product/Service ID Qualifier See page 191 Description of 5010 Change PROMISe™ Specific Instructions SVC06-2: Procedure Code SVC06-3: Procedure Modifier SVC06-4: Procedure Modifier SVC06-5: Procedure Modifier SVC06-6: Procedure Modifier SVC06-7: Description SVC07: Original Units of Service Count 194 DTM01: Date/Time Qualifier "150", "151", "472" DTM02: Claim Date CAS01: Claim Adjustment Group Code 196 CAS02: Claim Adjustment Reason Code "CO", "OA", "PI", "PR" Removed claim adjustment group code CR for corrections and reversals. See TR3 page 30 for how this change is to be handled. Added usage note CAS03: Adjustment Amount September 2010 Page 21 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Page # Field Name 5010 values, Functions Description of 5010 Change PROMISe™ Specific Instructions CAS04: Adjustment Quantity CAS05: Claim Adjustment Reason Code CAS06: Adjustment Amount CAS07: Adjustment Quantity CAS08: Claim Adjustment Reason Code CAS09: Adjustment Amount CAS10: Adjustment Quantity CAS11: Claim Adjustment Reason Code CAS12: Adjustment Amount CAS13: Adjustment Quantity CAS14: Claim Adjustment Reason Code CAS15: Adjustment Amount CAS16: Adjustment Quantity CAS17: Claim Adjustment Reason Code CAS18: Adjustment Amount CAS19: Adjustment Quantity 204 REF01: Reference Identification Qualifier Code "1S", "APC", "BB", "E9", "G1", "G3", "LU", "RB" REF02: Service Identification - Service Payment Identification September 2010 Page 22 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Page # 206 Field Name REF01: Reference Identification Qualifier Code 5010 values, Functions Description of 5010 Change "6R" New Separate REF segment for Provider Control Number "0B", "1A", "1B", "1C", "1D", "1G", "1H", "1J", "D3", "G2", "HPI", "SY", "TJ" Changed valid qualifier list PROMISe™ Specific Instructions REF02 Service Identification - Line Item Control Number REF01: Reference Identification Qualifier Code 207 REF02: Rendering Provider Identifier 209 REF HEALTH CARE POLICY IDENTIFICATION 211 AMT01: Amount Qualifier Code PROMISe will not send this segment Added clarification note to value B6. AMT02: Service Supplemental Amount 213 QTY SERVICE SUPPLEMENTAL QUANTITY 215 LQ01 Code List Qualifier Code PROMISe™ will not send this segment LQ02: Remark Code PLB01: Provider Identifier 217 When the National Provider Identifier (NPI) is mandated and the provider is a covered health care provider under that mandate, this must be the NPI assigned to the provider. Changed to require the NPI if the provider is a covered entity under NPI. PLB02: Fiscal Period Date September 2010 Page 23 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Page # Field Name PLB03-1: Adjustment Reason Code 5010 values, Functions See pages 219, 220 for codes WU, AP, and FB Description of 5010 Change PROMISe™ Specific Instructions "72" - Refund Applied "CT" - Capitation Payment "FB" Adjustment A/R Setup "IR" - IRS Withholding "LE" - Levy Withholding "WO" - Account Receivable "LS" - Non-Claim Expenditures PLB03-2: Provider Adjustment Identifier PLB04: Provider Adjustment Amount 228 SE01: Number of Included Segments SE02: Transaction Set Control Number C.9 GE01: Number of Transaction Sets Included GE02: Group Control Number C.10 IEA01: Number of Included Functional Groups IEA02: Interchange Control Number Appendix A – Insurance Carriers Insurance Listings with Addresses: September 2010 Page 24 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Carrier Code Carrier Name 100 Medicare Part B 103 Medicare Part D 200 Independence Blue Cross 1901 Market Street Philadelphia, PA. 19103 201 Highmark Blue Cross/Blue Shield Fifth Avenue Place 120 Fifth Ave/Suite P3105 Pittsburgh, PA. 15222 202 Capital Blue Cross 2500 Elmerton Avenue Harrisburg, PA. 17177 203 Blue Cross of N.E. PA 19 N Main Street Wilkes-Barre, PA. 18711 240 Security 65 Independence Plan 1901 Market Street Philadelphia, PA. 19103 241 Security 65 Highmark Plan 5th Avenue Place Pittsburgh, PA. 15222 242 Security 65 Capital Plan Dept 778995 Harrisburg, PA. 17177-8995 243 Security 65 Northeast Plan 70 N Main Street Wilkes-Barre, PA. 18711 244 Highmark Service Company 5th Avenue Place 120 5th Avenue Place/Suite P3105 Pittsburgh, PA. 15222 249 Blue Cross Medigap (out-ofstate) 299 Blue Cross Out of State 300 PA Blue Shield September 2010 Address P.O. Box 898206 Camp Hill, PA. 17089-0400 Page 25 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Carrier Code Carrier Name Address 300 PA Blue Shield P.O. Box 890500 Camp Hill, PA. 17089-0500 300 PA Blue Shield P.O. Box 890062 Camp Hill, PA. 17089-0062 302 Highmark Blue Shield P.O. Box 898206 Camp Hill, PA. 17089-8206 302 Highmark Blue Shield P.O. Box 890173 Camp Hill, PA. 17089-0173 302 Highmark Blue Shield P.O. Box 890500 Camp Hill, PA. 17089-0500 340 Blue Shield Medigap - Security P.O. Box 898845 65 Camp Hill, PA. 17089-8845 349 Blue Shield Medigap (out-ofstate) 399 Blue Shield Out Of State 400 TRICARE/United Concordia TDP Claims Processing/PO Box 69411 Harrisburg, PA 17106 400 TRICARE (formerly CHAMPUS) Palmetto GBA/PO Box 7011 Camden, SC 29020 400 TRICARE/Express Scripts PO Box 390007 Bloomington, MN 55439 401 ChampVA PO Box 65023 Denver, CO 80206-9023 401 ChampVA PO Box 65023 Denver, CO 80206-9023 500 Personal Choice 65/Keystone 65 1901 Market Street Philadelphia, PA 19103 September 2010 Page 26 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Carrier Code Carrier Name Address 501 Freedom Blue 120 Fifth Ave, Suite P5501 Pittsburgh, PA 15222 502 Capital SeniorBlue 2500 Elmerton Ave Harrisburg, PA 17177 503 Senior Partners Terminated 7/31/07 now 516 PO Box 5194 New York, NY 10004-5194 504 SecurityBlue 120 Fifth Ave, Suite P5501 Pittsburgh, PA 15222 505 Aetna 151 Farmington Avenue Hartford, CT 06156 506 Gateway Health Plan Medicare 600 Grant Street, 41st Floor Assured Pittsburgh, PA 15219 507 Humana 101 East Main Street Louisville, KY 40202 508 SecureHorizons 13621 NW 12th St, FL075-1000 Sunrise, FL 33323 509 Advantra 11 Stanwix Street, Suite 2300 Pittsburgh, PA 15222 510 Sterling Option 1 2219 Rimland Dr, PO Box 5348 Bellingham, WA 98226 511 Geisinger Health Plan 100 North Academy Avenue Danville, PA 17822 512 Amerihealth 65 1901 Market Street Philadelphia, PA 19103 513 Unison Advantage 1001 Brinton Road Pittsburgh, PA 15221 514 Keystone 65 Complete 1901 Market Street Philadelphia, PA 19103 September 2010 Page 27 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Carrier Code Carrier Name Address 515 UPMC For Life 112 Washington Place Pittsburgh, PA 15219 516 Bravo Health Pennsylvania 3601 O’Donnell Street Baltimore, MD 21224 517 Today’s Options 4888 Loop Central Dr, Suite 900 Houston, TX 77081 518 United Healthcare (Evercare) 13621 NW 12th Street Sunrise, FL 33323 519 Keystone SeniorBlue 2500 Elmerton Avenue Harrisburg, PA 17177 520 WellCare 8735 Henderson Road Tampa, FL 33634 521 Horizon Blue Cross Blue Shield of New Jersey 3 Penn Plaza East Newark, NJ 07105 522 Healthfirst Medicare Plan 25 Broadway, 9th Floor New York, NY 10004 523 Trustees of the University of Pennsylvania 4508 Chestnut Street Philadelphia, PA 19139 524 Community LIFE 2400 Ardmore Blvd, Suite 700 Pittsburgh, PA 15221 525 LIFE Pittsburgh 875 Greentree Road One Parkway Ctr, Suite 200 Pittsburgh, PA 15220 526 St Agnes LIFE 1900 South Broad Street Philadelphia, PA 19145 527 Coventry Healthcare 3721 Tecport Drive Harrisburg, PA 17106 September 2010 Page 28 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Carrier Code Carrier Name Address 528 Universal Health Care 150 2nd Ave North, Suite 400 Saint Petersburg, FL 33701 529 Citrus Health Care 5420 Bay Center Dr, Suite 250 Tampa, FL 33609 530 GHI Medicare Choice 441 Ninth Avenue New York, NY 10001 531 UniCare PO Box 9154 Oxnard, CA 93031 532 Anthem Blue Cross/Blue Shield 4241 Irwin Simpson Road, OHO205A037 Mason, OH 45040 533 Care Improvement Plus 250 West Pratt St, Suite 230 Baltimore, MD 21201 534 Life at Home 101 East State Street Kennett Square, PA 19348 535 Senior LIFE Johnstown 209 Sigma Drive Pittsburgh, PA 15238 536 USACare 259 Monroe Ave Rochester, NY 14607 537 HIP Health Plan of Greater New York 55 Water Street New York, NY 10041-8190 538 MD MedicareChoice 5501 West Waters Ave, Ste 401 Tampa, FL 33634 539 HealthMarkets Care Assured 9151 Blvd 26 North Richland Hills, TX 76180 540 LIFE LUTHERAN 840 Fifth Avenue Chambersburg, PA 17201 September 2010 Page 29 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Carrier Code Carrier Name Address 541 LIFE Beaver County 1323 Freedom Road Cranberry Twp, PA 16066 542 CIGNA Medicare Access 900 Cottage Grove Road, Hartford, CT 06152 543 Universal American 1001 Heathrow Park Lane, Suite 5001, Lake Mary, FL 32746 598 Unlisted Medicare Advantage HMO’s 600 Medicare Part A 700 Delta Dental of PA One Delta Drive Mechanicsburg, PA 17055 701 Amalgamated Life Insurance Co. 730 Broadway New York, NY. 10003-9511 702 Aetna Life Insurance Co. 151 Farmington Avenue Hartford, CT. 06156 703 Allstate Insurance Co. 60 Allstate Plaza S. Northbrook, IL. 60062 704 Bankers Life & Casualty Co. 222 Merchandise Mart Plaza Chicago, IL. 60654 705 United Concordia 4401 Deer Path Road Harrisburg, PA 17110 706 CONSECO 11825 N Pennsylvania St Carmel, IN 46032 707 Combined Insurance Co. of America 1000 Milwaukee Ave Glenview, IL 60025 708 CIGNA 900 Cottage Road Bloomfield, CT 06002 September 2010 Page 30 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Carrier Code Carrier Name Address 709 Argus PO Box 419019 Kansas City, MO 64141 710 Continental Casualty Insurance 333 South Wabash Co. Chicago, IL. 60604 711 American General 70 Pine Street New York, NY 10270 712 Eastern Life & Health Insurance Co. 25 Race Avenue Lancaster, PA 17608 713 AXA Equitable Life Insurance PO Box 1047 Co. Charlotte, NC 28201 714 Inter-Co. Hospital Plan 720 Blair Mill Road Horsham, PA. 19044 715 Inter-Co. Phys. Service Plan 720 Blair Mill Road Horsham, PA. 19044 716 John Hancock Mutual Life Insurance Co. P.O. Box 111 Boston, MA. 02117 718 Life Insurance Co. North America 1601 Chestnut Street Philadelphia, PA. 19192 719 Lincoln Financial Group 8801 Indian Hills Drive Omaha, NE 68114 720 Mass Mutual Life Insurance Co. 1295 State Street Springfield, MA 01111 721 United Healthcare P O Box 740800 Atlanta, GA 30374 722 Mutual of Omaha Insurance Co. Mutual Of Omaha Plaza Omaha, NE. 68175 723 People Benefit Life Insurance Co. Claims Dept. Valley Forge, PA. 19493 September 2010 Page 31 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Carrier Code Carrier Name Address 724 New York Life Insurance Co. 51 Madison Avenue New York, NY. 10010 725 Transamerica Occidental Insurance Co. P.O. Box 2101 Los Angeles, CA. 90051-2101 726 Phoenix Mutual Life Insurance PO Box 22012 Co. Albany, NY 12201-2012 727 Provident Life/Accident Insurance Co. Fountain Square Chattanooga, TN. 37402 728 Prudential Insurance Co. of America 751 Broad Street Newark, NJ 07102 730 Travelers Insurance One Town Square MPB Hartford, CT 06183 731 National Association of Letter Carriers 20547 Waverly Court Ashburn, VA 20149 732 Washington National Insurance PO Box 2004 Co. Carmel, IN 46032-3004 733 Paid Prescription (MEDCO) P.O. Box 6121 Fair Lawn, NJ. 07410-0999 734 American Postal Workers Union PO Box 967 Silver Spring, MD 20910 735 Accordia National P.O. Box 3262 East Charleston, WV 25332 736 Employers Health Insurance Co. PO Box 14610 Lexington, KY 40512-4610 737 Jefferson-Pilot Life Insurance Co. P.O. Box 21008 Greensboro, NC. 27420 738 Philadelphia American Life P.O. Box 4884 September 2010 Page 32 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Carrier Code Carrier Name Address Ins. Co. Houston, TX. 77210 739 Protective Life Insurance Co. 2801 HWY 280 South Birmingham, AL 35223 740 Commercial Medigap 741 AARP Medigap 742 National Vision Administrators P.O. Box 1981 East Hanover, NJ. 07936-0981 743 Express Scripts P.O. Box 390007 Bloomington, MN 55439 744 PEBTF 150 S. 43rd Street, Suite 1 Harrisburg, PA. 17111-5700 745 National Pharmaceutical Services P.O. Box 407 Boystown, NE. 68010 746 Eagle Managed Care Terminated 12/31/1999 30 Hunter Lane P.O. Box 7011 Camp Hill, PA. 17011 747 PCS 950 E. Shea Blvd. Scottsdale, AZ. 85260 748 Merck MEDCO 1810 Lincoln Hwy N Versailles, PA 15127 749 Caremark PO Box 686005 San Antonio, TX 78268 750 Aetna HMO Health PLS East/Central PA PO Box 981107 El Paso, TX 79998-1107 751 Americhoice Personal Care Plus Terminated 7/31/05 PO Box 16000 Phoenix, AZ 85011-6000 752 Alliance Health Network 1700 Peach Street September 2010 PO Box 740819 Atlanta, GA 30374-0819 Page 33 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Carrier Code Carrier Name Address Erie, PA. 16501 753 Advantage Health Plan PA 121 Seventh Street Pittsburgh, PA. 15222-3408 754 Cigna Healthcare of PA P.O. Box 15422 STE CHP Wilmington, DE. 19803 755 Geisinger Health Plan PO Box 8200 Danville, PA 17821-8200 756 Unison Advantage (3 Rivers) Terminated 6/30/06 Use code 513. PO Box 1018 Monroeville, PA 15146 757 HealthAmerica /Health Assurance 3721 Tecport Drive PO Box 67103 Harrisburg, PA 17106 758 HealthAmerica /Health Assurance (Pittsburgh) PO Box 7088 London, KY 40742 759 Healthguard of Lancaster Terminated 2/1/2006 280 Granite Run Drive Lancaster, PA. 17601 760 First Priority Health 19 N. Main Street Wilkes-Barre, PA. 18711 761 Keystone Health Plan Central P.O. Box 898812 Camp Hill, PA. 17089-8812 762 Keystone Health Plan East 1901 Market Street Philadelphia, PA. 19103 763 Keystone Health Plan West PO Box 898819 Camp Hill, PA 17089 765 Prudential Health Care Plan P.O. Box 901 Horsham, PA. 19044 September 2010 Page 34 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Carrier Code Carrier Name Address 766 Healthnet of the Northeast P.O. Box 14700 Lexington, KY 40512 767 Aetna/US Healthcare Pittsburgh Terminated 08/12/2005 5313 Campbells Run Road Pittsburgh, PA. 15205 768 Aetna/US Healthcare/HMO PA P.O. Box 1109 Terminated 08/12/2005 Blue Bell, PA. 19422 770 Health Partners/Senior Partners PO Box 5194 of Philadelphia (Terminated New York, NY 10004-5194 6/30/06) Use code 503. 771 Horizon Healthcare Terminated 12/31/2000 1700 Market Street Philadelphia, PA. 19103 772 HIP Health Plan of PA 6 Neshaminy Interplex Trevose, PA. 19053 774 UPMC Health Plan Inc PO Box 2999 Pittsburgh, PA. 15230 775 Optimum Choice Inc of PA PO Box 930 Frederick, MD 21705 776 Philcare Health Systems 2005 Market Street Philadelphia, PA. 19103 777 Health Central Terminated 12/31/2001 2605 Interstate Drive Harrisburg, PA. 17110 778 Amerihealth HMO 1901 Market Street Philadelphia, PA 19103 779 Health Plans of PA 100 W Sproul Road - 3Rd Floor Springfield, PA 19064 780 Principal HealthCare of PA 2751 Centerville Road Wilmington, DE 19808 September 2010 Page 35 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Carrier Code Carrier Name Address 781 Avalon Health Ltd. 2500 Elmerton Avenue Harrisburg, PA 17110 783 Qualmed Plans For Health 1835 Market Street Philadelphia, PA 19103 784 Physicians Care HMO 651 East Park Drive, Suite 108 Harrisburg, PA 17111 798 Other HMO 799 Commercial Insurance (Not Otherwise Listed) 801 Auto Insurance Terminated 5/24/07 802 Workers’ Compensation 803 Black Lung Medical Benefits 900 Patient Pay 902 LTC Patient Pay 903 Transfer Penalty Alphabetical Listing of Insurance Carriers: Carrier Name Carrier Code AARP Medigap 741 Accordia National 735 Advantage Health Plan 753 Advantra (Medicare Advantage) 509 Aetna (Medicare Advantage) 505 September 2010 Page 36 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Carrier Name Carrier Code Aetna HMO Health Plans East/Central PA 750 Aetna Life Insurance Co 702 Alliance Health Network 752 Allstate Insurance Company 703 Amalgamated Life Insurance Co 701 American General Ins Co 711 American Postal Workers Union 734 Americhoice Personal Care Plus 751 Amerihealth HMO 778 Amerihealth 65 512 Anthem Blue Cross/Blue Shield (Medicare Advantage) 532 Argus 709 Auto Insurance 801 Avalon Health LTD 781 Bankers Life & Casualty Co 704 Black Lung Medical Benefits 803 Blue Cross Medigap (out of state) 249 Blue Cross of Northeastern PA 203 Blue Cross Out-of-State 299 Blue Shield Medigap (out of state) 349 Blue Shield Medigap Security 65 340 Blue Shield Out-of-State 399 September 2010 Page 37 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Carrier Name Carrier Code Bravo Health Pennsylvania (Medicare Advantage) 516 Capital Blue Cross 202 Capital SeniorBlue (Medicare Advantage) 502 Care Improvement Plus (Medicare Advantage) 533 Caremark 749 Champus (Tricare & United Concordia) 400 Champus/VA 401 CIGNA 708 CIGNA Healthcare of PA 754 CIGNA Medicare Access (Medicare Advantage) 542 Citrus Health Care (Medicare Advantage) 529 Combined Insurance Company of America 707 Commercial Insurance (Carrier name not on list) 799 Commercial Medigap Ins. (Not otherwise listed) 740 Compensation 802 Community LIFE (Medicare Advantage) 524 CONSECO 706 Continental Casualty Ins Co 710 Coventry Healthcare (Medicare Advantage) 527 Delta Dental of PA 700 Educators Mutual Life Ins Co 712 Employers Health Insurance Co 736 September 2010 Page 38 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Carrier Name Carrier Code Equitable Assurance Soc-US 713 Express Scripts 743 First Priority Health 760 Freedom Blue (Medicare Advantage) 501 Gateway Health Plan Medicare Assured (Medicare Advantage) 506 Geisinger Health Plan 755 Geisinger Health Plan (Medicare Advantage) 511 GHI Medicare Choice (Medicare Advantage) 530 Health Plans of PA 779 HealthAmerica Advantra/Advantra Gold/Advantra Silver (Medicare Advantage) 509 HealthAmerica/Health Assurance 757 HealthAmerica/Health Assurance (Pittsburgh) 758 Healthfirst Medicare Plan (Medicare Advantage) 522 Healthguard of Lancaster 759 HealthMarkets Care Assured (Medicare Advantage) 539 Healthnet of the Northeast 766 Highmark Blue Cross/Blue Shield 201 Highmark Blue Shield 302 Highmark Service Company 244 HIP Health Plan of Greater New York (Medicare Advantage) 537 HIP Health Plan of PA 772 Horizon BC/BS of New Jersey (Medicare Advantage) 521 September 2010 Page 39 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Carrier Name Carrier Code Humana (Medicare Advantage) 507 Independence Blue Cross 200 Inter-County Hosp Plan 714 Inter-County Phys Serv Plan 715 Jefferson-Pilot Life Ins Co 737 John Hancock Mutual Life Ins Co 716 Keystone 65 Complete (Medicare Advantage) 514 Keystone Health Plan Central 761 Keystone Health Plan East 762 Keystone Health Plan West 763 Keystone SeniorBlue (Medicare Advantage) 519 Life Insurance Co North America 718 LIFE at Home (Medicare Advantage) 534 LIFE Beaver County (Medicare Advantage) 541 LIFE LUTHERAN (Medicare Advantage) 540 LIFE Pittsburgh (Medicare Advantage) 525 Lincoln National Life Ins Co 719 Long Term Care Patient Pay 902 MD MedicareChoice (Medicare Advantage) 538 Massachusetts Mutual Life Ins Co 720 Medicare A 600 Medicare B 100 September 2010 Page 40 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Carrier Name Carrier Code Merck MEDCO 748 Mutual of Omaha Ins Co 722 National Association of Letter Carriers 731 National Pharmaceutical Svc 745 National Vision Administrators 742 New York Life Insurance Co 724 Optimum Choice Inc of PA 775 Other HMO(Must enter name/address) 798 Paid Prescription (Medco) 733 PCS 747 PEBTF(Major Med /Medigap) 744 Pennsylvania Blue Shield (associated with a Blue Cross Plan) 300 People Benefit Life Insurance Company 723 Personal Choice 65/Keystone 65 (Medicare Advantage) 500 Philadelphia American Life Ins 738 Philcare Health Systems 776 Phoenix Mutual Life Ins Co 726 Physicians Care HMO 784 Principal Health Care of PA 780 Protective Life Ins Co 739 Provident Life & Accident Ins 727 Prudential Health Care Plan 765 September 2010 Page 41 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Carrier Name Carrier Code Prudential Ins Co of America 728 Qualmed Plans for Health 783 St Agnes LIFE (Medicare Advantage) 526 SecureHorizons (Medicare Advantage) 508 Security 65 Capital Plan 242 Security 65 Highmark Plan 241 Security 65 Independence Plan 240 Security 65 Northeast Plan 243 Security Blue (Medicare Advantage) 504 Senior LIFE Johnstown (Medicare Advantage) 535 Senior Partners (Medicare Advantage) 503 Sterling Option 1 (Medicare Advantage) 510 Today’s Option (Medicare Advantage) 517 Transamerica Occidental Ins Co 725 Trustees of the University of Pennsylvania (Medicare Advantage) 523 UniCare (Medicare Advantage) 531 Unison Advantage (Medicare Advantage) 513 United Concordia 705 United Health Care 721 United HealthCare (Evercare/Erickson Advantage) (Medicare Advantage) 518 Universal American (Medicare Advantage) 543 Universal Health Care (Medicare Advantage) 528 September 2010 Page 42 ™ Pennsylvania PROMISe – 835 Remittance Advice Companion Guide Carrier Name Carrier Code UPMC For Life (Medicare Advantage) 515 UPMC Health Plan 774 USACare (Medicare Advantage) 536 Washington National Ins Co 732 WellCare (Medicare Advantage) 520 September 2010 Page 43