Who’s Who in CUSTOMER TEAMS at Target As seen in WHO’S WHO IN CUSTOMER TEAMS AT TARGET ANALYSIS: Temporary Displays at Target We’ve noticed a marked increase in temporary merchandising displays utilized as part of Target’s seasonal campaigns, especially holiday and back-to-school, but even for occasions such as Father’s Day. The activity has been ramping up steadily for the last two years. This began as floorstands in apparel departments, generally merchandising small giftables such as socks and accessories. More recently, they have also stocked such items as Axe body products, Keurig K-Cup packs, and Pepperidge Patrycja Malinowska Farm Goldfish crackers. Associate Director – Other departments – grocery, health and beauty immediately come to mind – Content P2PI.org increasingly utilize sidekicks, power wings (for convenience items such as tape or turkey oven bags) and floorstands (for small giftables). Glorifiers have also made their way onto shelves in the toy department. With few exceptions, the temporary displays are always customized for Target. If pushed to give a very non-scientific guesstimate, I’d say Target saw double the number of temporary displays for holiday 2014 than the previous year. The broader in-store landscape is similarly changing as Target employs a test-and-learn method to quickly try out a variety of new in-store display initiatives. The retailer is killing those that don’t work, while rolling out more successful programs. The initiatives it is keeping seem to be those that help stores tell more stories and provide more well-rounded “experiences.” Must-Know Terms Thought Starters Cartwheel: A digital savings program launched in 2013 with technological support from Facebook that offers registered users hundreds of in-store only discounts redeemable at checkout. n n n n n n Channel Red: Target’s in-store digital network. n REDcards: Branded credit and debit cards that give users 5% off virtually all purchases at the store and free shipping on target.com orders. Target wants to stock exciting and innovative merchandise, so provide exclusive product lines, SKUs or packaging – or promotions dangling exclusive freebies with purchase. Target’s consumers are particularly interested in health and nutrition, so offer better-for-you options. The retailer also wants environmentally friendly merchandise; its Target Sustainable Product Standard informs merchandising and productplacement decisions. n REDperks: A point-based mobile loyalty program intended to drive in-store traffic the retailer is beta testing in select stores. Come prepared with a thoughtful and strategic proposal, but respect Target’s brand stewardship by leaving plenty of room for collaborative brainstorming. TargetExpress: The retailer’s newest, smallest store format. n Made to Matter: A platform for showcasing new sustainable, organic and natural products including limited-time and exclusive items. n 2 WHO’S WHO IN CUSTOMER TEAMS AT TARGET Abbott Nutrition manager at Warner Bros. on the new releases business for Target, director of category management at Warner Bros. on the Best Buy account, and buyer at Target in the healthcare division. DEBRA CONNELLY, Team Leader – Category Management Connelly has spent 13 years in various category management roles within the company. She currently leads a team of designated category captains that develops shopper-based insights to drive category growth. ANDI PRATT, Senior Shopper Marketing Manager Pratt is Alcon’s strategic retailer engagement lead for Target and Walmart. She previously held positions at Nestle as Walmart shopper marketing for frozen foods, JWT Action on the Nestle account, and CJRW agency supporting Tyson Foods. ANTHONY HIRSCHMAN, Senior Team Leader Hirschman began working with Target and Macy’s in merchandising and finance. Following his passion for nutrition, he transitioned to Abbott Nutrition, spending the first five years of his tenure in category management and the past three in sales. He currently leads the company’s Target team to win with the retailer’s key priorities of baby, kids and wellness. Barilla NYLE SEIPP, Target Sales Leader DEBBIE ZEFTING, Director, Shopper and Customer Development Zefting leads the shopper marketing, insights, customer planning and in-store execution efforts for Barilla at a national level. She also has specific responsibility for strategic accounts that include Target, Walmart and club. She was previously at Coca-Cola, where she had a variety of roles in commercialization and region marketing. Alcon BRANDT ELKIN, National Account Director Elkin works closely with Target’s buying team on its joint business plan process to drive eye care sales at the mass merchant. His prior roles include being a key account Bayer HealthCare MARK HERFURTH, Director, Customer Development – Target 3 WHO’S WHO IN CUSTOMER TEAMS AT TARGET RICK SIMINGTON, Director of Sales – Target Team Beiersdorf LOU FATA, Director, Field Sales Church & Dwight Bumble Bee Seafoods TOM KRESZL, Director of Sales – Target CORLISS Y. COLLIER, Senior Director, Category Development & Insights Kreszl has spent more than 15 years with the company in various departments from finance to brand marketing, the past 10 in various sales roles. Serving as the director for Target for the past three years, he is responsible for the strategic alignment of Church & Dwight and the retailer to ensure long-term profitable growth. Collier is charged with developing, leading and implementing all key insights models and strategies in the organization informing brand, consumer and shopper. She most recently was director, category strategy and insights at The Hershey Co. The Clorox Co. Campbell Soup Co. LAURA BROOKS, Associate Director of Omnichannel and Shopper Marketing DAVID LAUGEN, Customer Vice President – Target Brooks currently oversees the shopper marketing efforts for the Clorox portfolio at Target along with developing the corporate omnichannel shopper marketing strategy for the company. She has been on the company’s Target shopper marketing team since 2012. Chobani JODI GENSHAFT, Brand Manager, Shopper Marketing Genshaft leads strategic planning and activation of retailer-specific marketing programs at Target, Walmart and Meijer aimed at driving category growth, brand awareness and differentiation of Chobani. Prior to joining Chobani, she held roles in brand management and integrated marketing communications at Johnson & Johnson and Edelman. JILL CROWLEY, Team Leader – Target Team PAUL HOLLIS, Director of Sales – Target Team 4 WHO’S WHO IN CUSTOMER TEAMS AT TARGET The Coca-Cola Co. Combe Inc. GEOFF BIEGING, Group Director, Shopper Marketing KARIE JO CHRISTENSEN, Senior Manager, National Accounts During his six years with Coca-Cola, Bieging has held various shopper marketing and large-store planning roles. He currently leads a group responsible for delivering world-class shopper marketing capabilities that create customer, shopper and system value. Previously, he had also spent time in professional sports and quick-service restaurants. Christensen generates profitable business on the Target account by developing and implementing a comprehensive sales plan that includes new and existing sales strategies. She joined the company just over two years ago after 13 years in sales working for Altria Group Distribution Co. and Mars Petcare. DENISE ROSEN, Regional Vice President, National Accounts BRIDGET MCCARTHY LASDA, Vice President, National Retail Sales – Target ConAgra Foods EVAN CROSS, Director, Shopper Marketing – West Region McCarthy Lasda leads the national retail sales for the company’s Target team. During her 11 years in the Coca-Cola system, she has held several key operations, sales and category roles. Prior to her current position, she served as vice president of category commercialization, leading water, tea, coffee, venturing and emerging brands for the North America Group. Cross leads the shopper marketing team for ConAgra’s West Region retailers, including Target, with a focus on driving shopper engagement throughout the path to purchase and conversion to buyer. He has been with the company since 2007 in various shopper marketing roles. He was previously a brand manager for Tyson Foods. Colgate-Palmolive DAVID TUCCI, Director of Sales – Target Team RYAN STIMAC, Director and Target Team Leader 5 WHO’S WHO IN CUSTOMER TEAMS AT TARGET Crayola Energizer Holdings JASON EASTMAN, General Manager MICHAEL KENNEDY, Target Team Leader Eastman provides leadership in retail strategies for both the Target and food & drug channel teams. Prior to joining Crayola, he spent 12 years at Coca-Cola and three years working for a baked goods company. Georgia-Pacific LANIER THOMAS, Senior Customer Team Leader Thomas has 15 years of CPG experience, including sales and category/brand management positions. He is currently responsible for the Georgia-Pacific business at Target. KARENA NAFSTAD, Team Leader Nafstad is responsible for planning and executing Crayola’s retail strategy at Target, including all aspects of merchandising and marketing. Prior to joining the company in 2011, she spent 12 years at Universal Music Group. RICHARD WRIGHT, Senior Manager, Shopper Marketing Wright is responsible for developing, planning, executing and analyzing insightdriven, retailer-specific marketing programs at Target. He has more than 10 years of CPG experience, holding positions in brand management, trade marketing and shopper marketing. Prior to joining the Target team, he worked in shopper marketing across various dollar, drug, mass and grocery accounts. The Dannon Co. STEVEN REINEMUND JR., Senior Customer Business Manager Reinemund manages the Target relationship for Dannon, Stonyfield & YoCrunch yogurt lines as well as the company’s Evian line. Prior to joining Dannon in 2013, he spent time at Reckitt Benckiser, Kraft Foods, General Mills and Walmart. GlaxoSmithKline KEN FRIEND, Director of Customer Sales – Target Corp. 6 WHO’S WHO IN CUSTOMER TEAMS AT TARGET MICHAEL KLEI, Senior Manager, Customer Marketing and Planning Hain Celestial Group TOM BUTENHOFF, Senior National Account Manager JEFF SCHONHOFF, Senior Director of Sales – Target Klei currently focuses on driving guest activation and engagement with Target. He leverages shopper insights and develops shopper-centric programs and activations across seasons, new product launches and events. He serves a key role in driving strategic alignment between Hershey and Target while driving growth across brands and key shopper metrics. Henkel SCOTT FULLMER, Vice President of Sales – Target Team The Hershey Co. JAN GRINSTEAD, Shopper Marketing Manager MICHAEL WEST, Target Team Leader Grinstead develops guestcentric programs that drive demand for Hershey brands. She has also held roles in seasonal marketing and brand marketing at the company before taking on her current role in shopper marketing. Johnson & Johnson PAT BRENNAN, Director of Customer Development Brennan leads a team of business managers that partner with Target on Healthcare.com and trade customization programs that capitalize on opportunities across the team. His group supports guestdriven initiatives that align with the retailer’s strategies to drive their mutual businesses. His past experience includes time at Pfizer, Cadbury Adams and Warner Lambert. 7 WHO’S WHO IN CUSTOMER TEAMS AT TARGET HEATHER CAMPAIN, Director, Category Insights & Shopper Marketing Keurig Green Mountain CHAD COLLETT, Sales Vice President & Team Lead Campain leads a team of category and shopper experts that partner with Target and across the team to design innovative ways to connect with the guest and ultimately drive business for both companies. Prior to joining the company in 2010, she was a Target team leader for Mars. Kimberly-Clark ANNE JENKINS, Director of Shopper Marketing, National Accounts Jenkins leads a team of brand managers responsible for delivering insights-led, category-growthdriving programs that meet the needs of retailers and shoppers in a rapidly evolving environment. With Kimberly-Clark since 2000, she became the director of shopper marketing in September 2013. J.M. Smucker Co. MICK KELLY, Director, National Accounts Kao JEFF TABOR, Vice President/ General Manager, Target Team ANN BOYLES, Director of Sales Tabor has more than 16 years of expertise successfully leading teams to transformational results in drug and mass retail leadership, global corporate strategy and trade marketing. He has served in a variety of roles within the company since he began his tenure there in 1998. Kellogg Co. PAUL WEITZEL, Senior Manager, Shopper Marketing For the past three years, Weitzel has developed guest insight-driven marketing programs to increase desire, influence and decision for Kellogg products at Target. Kraft Foods Group JENNIFER COLE-FLEURY, Associate Director, Category Leadership & Shopper Insights, Target JIM SPROAT, Director II – Target Sales Team NANCY GNOS, Vice President, Target Sales Team 8 WHO’S WHO IN CUSTOMER TEAMS AT TARGET L’Oreal Mead Johnson CHARLES ESTEP, Field Sales Vice President, Team Lead – Target BILL HOLMES, Director, Target/Supervalu Team STEVE LUTZ, SVP Sales, Maybelline Method Products Mars Chocolate North America CARA OLSON, Director of Sales, Target Olson leads every aspect of the company’s Target business strategy, owning the topline and trade budgets and acting as a liaison between all crossfunctional areas at Method and Target. Prior to joining Method last year, she held various positions within Reckitt Benckiser and Playtex Products. SHANNON CORBETT, Sales Director, Target Team With Mars since 2007, Corbett is currently responsible for managing and developing a cross-functional team of 13 associates. The director sets the vision and long-term strategy for the team, with deliverables against key sales, share and P&L objectives through collaborative planning with internal and external business partners. Mondelez International JILL MCCARTHY, Customer Vice President – Target Team ELISHAA SUMMERS, Shopper Marketing Manager McCarthy held sales and management positions at Procter & Gamble, Johnson & Johnson, Diageo and, most recently, Kellogg before joining the Mondelez International team in October 2012. She now leads a multi-functional team delivering more than $300 million in revenue at Target. Summers is charged with developing shopper-centric marketing plans and solutions to influence in-store display, drive profitable growth and increase sales. Prior to joining Mars in May 2014, she was with Procter & Gamble, Schwan’s and, most recently, Catapult. 9 WHO’S WHO IN CUSTOMER TEAMS AT TARGET JOY SIMONSEN, Associate Director, Shopper Marketing – Target Nestle USA GARY LOMAURO, Sales Director JEFF SKOGEN, Shopper Marketing Manager Simonsen leads the company’s shopper marketing efforts at Target. Her multifaceted career experiences include headquarters sales planning, insights, training, sales and shopper marketing. Her passion is linked to the shopper snacking world by translating insights into tailored shopper experiences that create delicious snacking moments for Mondelez International brands at Target. Skogen leads all omnichannel shopper marketing strategy and direction for Nestle brands focused on Target with innovative emphasis on digital and social. He has been with the company since 1999 and was previously with Ore-Ida Foods, H.J. Heinz Co. and Schwan’s. Nestle Purina Novartis GINA PYLE, Team Leader – Target Team SHAWN BUSH, Director of Sales, Target Team Pyle has more than 18 years of experience in retail, agencies and the CPG industry. She has been with the company for 13 years, mostly in brand management. She currently leads its Target team within the customer development group, heading up the sales and business development efforts for the company’s pet food, pet snacks and cat litter businesses at Target. PepsiCo RISA ANDERSEN, Senior Marketing Manager Andersen has held various brand marketing roles within PepsiCo’s juice business. Most recently she led cross-functional innovation teams to launch products under the Tropicana and Tropicana Farmstand brands. She now works across each of PepsiCo’s divisions to elevate its shopper marketing programs at Target, focused on cross-portfolio initiatives. 10 WHO’S WHO IN CUSTOMER TEAMS AT TARGET MIKE DION, Director of Sales, Frito-Lay STACIE RIFFERT, Director of Sales, Target, Quaker Oats KRISTY GLYKOFRIDIS, Director of Sales, PepsiCo Warehouse Beverages – Target Team ROBERT ZMITREWICZ, Associate Marketing Manager, Frito-Lay Pfizer Consumer Healthcare Glykofridis is currently leading the $160 million warehouse beverages portfolio at Target. She is responsible for driving the strategic partnership and leading the team to deliver sustainable growth on iconic brands such as Gatorade, Tropicana and Naked Juice. Prior to joining PepsiCo sales, she spent her career in finance, also at PepsiCo. DONNA BARKER, Director, Shopper Marketing Barker leads the U.S. team of Pfizer Consumer Healthcare’s shopper marketing managers to develop and deploy insightbased integrated shopper solutions across all key retailers for the company’s portfolio. Prior to joining Pfizer in 2014, she spent 25 years in various sales, category management and marketing positions at Unilever and led significant brand portfolios such as the center-store meal solution business with revenues of more than $1 billion. DEANNA JURGENS, Vice President and General Manager of PepsiCo Target Team Jurgens is responsible for leading sales, strategy, category management, insights, marketing and supply chain across all of the company’s lines of business, including Pepsi Beverages Co., Gatorade, Tropicana, Frito-Lay and Quaker Foods & Snacks. Previously she served as vice president of strategy and insight for PepsiCo’s Walmart customer team. Prior to joining PepsiCo, she worked for Campbell Soup, Ralston Purina and Universal Interactive Games. JENNIFER FOLEY, Senior Director/ Channel Lead: Club, Target, Special Markets 11 WHO’S WHO IN CUSTOMER TEAMS AT TARGET AUDRA ROBINSON, Shopper Marketing Manager, Target JAMES ILLINGWORTH, Associate Brand Director – Target Team Robinson has more than 15 years of experience in retail marketing, including driving marketing strategies and communication plans against fashion, beauty and entertainment categories. She currently develops relevant shopper strategies and omnichannel media plans to increase Pfizer Consumer Healthcare brand love and shopper preference at Target. Illingworth has nearly 20 years of experience in CPG marketing with the company and has been leading the shopper marketing organization on Target for more than two years. KAREN SILVIS, Vice President – Target Team Pinnacle Foods SHELDON WEINSTEIN, Senior Director Sales, Team Leader – Target/Meijer RB (Reckitt Benckiser) CHERYL POLICASTRO, Shopper Marketing Team Leader Prestige Brands GORDON ROSE, Team Leader – Director of Sales JACOB GREHN, Director of Sales, Target and Rite Aid Rose worked at Kellogg both internationally and in the U.S. and has since been with RB for nearly six years, first as a trade marketing director and then as grocery sales director for the Midwest and Western U.S. In his current role since August 2014, Rose oversees the customer relationship and plan development, leads the sales team and has P&L accountability. Procter & Gamble JORGE AMADEO, Target Team Beauty & Health Sales Director Amadeo leads a multifunctional team of sales, marketing, finance, logistics and analysts for P&G’s beauty, personal care and health care categories at Target. He has been with the company since 1994 in various finance, customer marketing, category management and sales positions. 12 WHO’S WHO IN CUSTOMER TEAMS AT TARGET Revlon Spectrum Brands LAURA KROZSER MCGILL, Director, Customer Business Development, Target GINGER ALLEN, Senior Director of Sales – Target Team Lead Sun Products S.C. Johnson & Son JOE NOZLING, Team Leader CYNTHIA HERRERA, Senior Director, Sales, Large Format Time Inc. Retail KRISTINA MUSSER, Director, Category & Trade Solutions – Target ANN ANDERSON, Vice President, National Accounts CHERYL WINSTON, Director of Sales & Target Team Lead ASHLEE WIECHKOSKE, Shopper Marketing Manager As the sales director and Target team lead, Winston is responsible for sales of brands that include Glade, Windex, Scrubbing Bubbles, Ziploc and Mrs. Meyers. Prior to joining the company last November, she was in sales at PepsiCo. Wiechkoske has spent the past five years at the company in various roles within shopper insights, sales and now shopper marketing, touching key customers such as Kroger, Walmart and Target. She currently manages the strategic development and execution of all promotional activity across the Time Inc. product portfolio for mass customers. Snyder’s-Lance JAY KLOVSTAD, Director of Sales – Target Tyson Foods Klovstad is responsible for creating and executing sales plans across multiple categories for Target. He spent 10 years as a sales director at Cameron’s Coffee. During his tenure at Snyder’s-Lance, he has headed up the sales efforts for Supervalu, Albertsons and now Target. LAURIE ALLEX, Director of Sales 13 WHO’S WHO IN CUSTOMER TEAMS AT TARGET Unilever World Kitchen SCOTT ANTONY, Target Team Leader JAMES W. MARTIN, Senior Director of Sales HENRY TOOLAN, Team Leader – Target For the past five years, Martin has led a cross-functional team for the company on the ground in Minneapolis, including account managers, three category captains and business & replenishment analysts for its Target sales team. Prior to joining World Kitchen, he spent time at PepsiCo, Colgate-Palmolive, Hillshire Brands and, most recently, Pfizer. BILL CARLSON, Director, Marketing to Shoppers at Target WhiteWave Foods BRODY HEINRICH, Director of Sales – Target Heinrich leads the company’s sales, category management and logistics teams in development of Horizon, Silk, International Delight and Dunkin Donuts brands at Target. He previously also held sales positions at Johnson & Johnson and Procter & Gamble. Wm. Wrigley Jr. Co. MARTIN MADRID, Director – Target Team Madrid has more than 20 years of sales experience at PepsiCo, Kimberly-Clark and, most recently, ColgatePalmolive. He now leads the sales team at Wrigley for the Target account. © Copyright 2015. Path to Purchase Institute, Inc., Chicago, Illinois U.S.A. All rights reserved under both international and Pan-American copyright conventions. No reproduction of any part of this material may be made without the prior written consent of the copyright holder. Any copyright infringement will be prosecuted to the fullest extent of the law. 14