Megabus.com Reinventing Budget Bus Travel, The Birth Of A Brand Presented to Atlanta Chapter NDTA February 7, 2013 1 Setting the Stage User friendly website Discount pricing model Online booking process State of the art, environmentally-friendly, comfortable buses, professional drivers, frequent service between key markets 2 Setting the Stage (continued) Customer friendly services (free wi-fi, power outlets, etc.) Attractive, highly visible bus graphics UK parent support 3 Initial Marketing Strategy Selection of PR & Media Buying Companies Targeted print ad campaigns Email blasts, direct mail, transit, college campus advertising, highway and in-city bus graphics, website banner ads and search engine marketing April Chicago Navy Pier service & press launch 4 Initial Strategy (continued) Ongoing Marketing Activities Public Relations Customer Research Word of mouth New hub & free customer service introductions/press events On campus & football tailgate promotions Megabus.com mascot, Chuck 6 Ongoing Marketing Activities (continued) Web Marketing Initiatives Search Engine Optimization Email Blasts Web Banner Advertising Affiliate Marketing Social Media 8 Behavioral Web Marketing megabus.com web banners appear on a wide array of travel, sports and entertainment related websites visited by consumers who have not yet visited megabus.com Social Media Facebook Twitter Tumblr 11 Megabus.com 30 Second Commercial Commercial Megabus.com TV Show Feature TV Show Feature megabus.com Network “The Megabus Effect” Megabus.com Safety Video Safety Video 16 The expense of travelling shouldn't keep you from the things you love. Stay connected. megabus.com Safe, Convenient, Affordable 21st Century Daily Express Bus Service