Social Return on Investment Analysis.
Organisation Name:
Daisyhouse Housing Association
Timescale for Anaylsis:
Jan 2009 - Dec 2011
Project Area of Analysis:
Transitional Service
Evaluative (Retrospective) or
Forecast (Future):
Evaluative
Report Author (Associate):
Client Contact Names (SROI Champion):
Gráinne Madden
Paul Duignan Chair
Funder(s):
Date:
May-13
Daisyhouse and GMJ Associates
Transitional housing and client support service
Social Return on Investment - Impact Map
Organisation
Objectives
Scope
Daisyhouse Housing Association
Name
Date
Transitional housing and client support service
Daisyhouse and GMJ Associates
Activity
Contract/Funding/Part of organisation
Stage 2
Intended/unintended changes
Description
Who do we have an
effect on?
What do you think will change
What do they
Who has an effect on for them?
invest?
us?
Residents of DH
Stage 1
Stakeholders
Objective of activity
Purpose of analysis
Gráinne Madden
May-13
Time period
Forecast or Evaluation
Jan 2009 - Dec 2011
Evaluative
Stage 3
Inputs
Value €
Outputs
The outcomes
Description
What do they
invest?
Summary of activity
(quantify)
How would you describe the change?
Indicator
Source
How would you measure it?
Where did you get How much
the information
change is
from?
there?
Quantity
Duration
The outcomes (what changes)
Financial proxy
How long does it What proxy would you use to
last? (years)
value the change?
Value €
Source
What is the value of
Where did you get the information from?
the change?
Number of people who
experienced the service
(limiting to those who initated
DH data
licences would be incorrect
as gov funding was for all in
residence)
34
1.25
Monthly rental value of studio
accommodation in D8 area plus 56 for utilities as there is
a utilities charge included in
the DH rent
€9,315.00 Daft.ie €621 per month X 15 months
Residents have somewhere to entertain
friends and family
Number reporting being able
to host friends and family as Interviews
a benefit
30
1.25
The cost of going out for a
sandwich and a coffee in a
city centre café twice a week
€1,300.00
€0.00 Private living units
Residents are able to shut the door and
have a quiet space to themselves
Number reporting privacy
and a quiet space for
themselves as a benefit
34
1.25
The cost of going on a basic
week long retreat twice per
year, accommodation and
travel
€825.00
Improved mental and physical
Trust in support workers
health
Support offered to 34
residents in line with
€0.00
their personal
programme
Residents report better health both physical
and mental including those coming from
Number reporting an
Rehab programmes who report remaining improvement
substance free
Interviews
29
5
Annual cost of YMCA fitness
membership
YMCA Dublin website
€420.00 http://ymca.ie/ylifestyle.html €35 per month,
€420 per year
Avoid death through suicide or
Trust in support workers
drug overdose
€0.00
Some residents reported that they thought
% reporting this
they might now be dead without DH
Interviews
5
5
Economic cost of suicide human costs
Time and energy
Improved confidence and self
and trust in
esteem
support workers
€0.00
29
5
Cost of a 1 hr CBT session
dealing with self-esteem and
confidence twice a month for
6 months
439
1.25
Average cost of a visit to a
Dublin GP
€50.00
€360.00
Safe secure place to live
Rent (social
welfare rent
allowance plus
some additional
payment)
A place of their own to host
friends and family
Rent
€0.00 Private living units
Privacy
Rent
Time and energy
Easier access to benefits and
and trust in
support services
support workers
Provision of 14 good Residents get a safe affordable place to
€168,621.00 quality affordable living live with a secure tenancy once rules are
units
kept
Support offered to 34
residents in line with
their personal
programme
Interviews
Support workers assist
residents in
developing their
confidence
Residents report feeling more confident
evidenced by them looking after
Number reporting an
Interviews
themselves better, avoiding damaging
improvement
behaviour and engaging in social activities
By having a place to live and support
Support workers assist workers to help them, residents were able Number of access incidents
€0.00 residents in accessing to access services such as GP, counselling, arranged through support
DH data
other services
mental health specialists and occupational workers
therapy more easily
Bewley's Grafton St menu 10 euro per visit X
65 weeks
www.holyhill.ie http://www.buseireann.ie/
costs X 2 multiplied by 1.25
Kennelly, B. The Economic Cost of Suicide in
Ireland and National Suicide Research
€983,000.00 Foundation. Johnson, Neil 2011 Assessing the
Economic and Social Cost of Suicide and
Attempted Suicide
€780.00
http://www.mindandbodyworks.com/counsellingand-psychotherapy-dublin €65 per session X 12
Reports of the National Consumer Agency and
the Competition Authority
Introduction to cookery course €325
http://www.cooksacademy.com/course.php?intC
ategoryID=56 Cert in Business Financecourse
€395 http://www.cmit.ie/courses-managementbusiness-finance-distance-learning/certificate-inbusiness-finance.html. Average cost used.
Time and energy
and trust in
support workers
Support workers assist Residents get a long term tenancy which
€0.00 residents in
they can sustain due to acquiring lifeskills
developing life skills
such as budgeting, cooking, cleaning
Number of long term
tenancies sustained
DH data
23
5
Cost of courses in cooking,
budgeting and hygiene
Time and energy,
Increased access to education
Effort to apply for
or work
course or find job
Support workers assist
residents in applying
Residents get onto education programme
€0.00 for education
or get a job
programmes or for
jobs
Number of residents known
to have accessed education DH data
or got a job
15
5
Difference between single
person's weekly jobseeker
allowance and minimum rate
job for 39 hrs per week
€7,766.20
Support workers assist
€0.00 residents in securing a Residents get a long term home
long term home
Number of residents known
to have accessed a stable
long term home
23
5
Current monthly rental value
of a 1 bed apartment in Dublin
8 area
daft.ie €800 per month for one bedroom
€4,656.00 apartment minus the weekly affordable rent of
€95 charged by DH for long term.
Increased ability to live
independently
Get a long term home
Time and energy
and some effort to
engage with
system to obtain a
long term tenancy
DH data
www.citizensinformation.ie - difference is
€149.35 per week X 52 to get annual rate
Stage 1
Stakeholders
Stage 2
Intended/unintended changes
Description
Who do we have an
effect on?
What do you think will change
What do they
Who has an effect on for them?
invest?
us?
Referral agencies (inward)
Staff
Sense of achievement and
pride
Stage 3
Inputs
Value €
Time, energy and
effort (support
worker and
manager roles are
paid positions,
house manager is
a volunteer with
free live in
accomodation)
What do they
invest?
€52,626.00
€0.00
Willingness to engage in
further training or education
€0.00
Time, energy and effort
Support given to
residents through key
worker support,
running the service,
keeping buildings
clean and well
maintained
13 people worked as
CE workers in DH in
admin, housekeeping
and maintanence
Formal training paid
for by DH 5347 over 3
yrs plus on the job
training and free
seminars
€0.00
People are housed in
the 14 units of
accommodation
The DH service should help
cement the value of their input
e.g. drug user moving from
rehab may be more
successful in remaining drug
free if able to have time in
transitional service or mental
health patient less likely to
require long hospital
admissions
€0.00
People are supported
and brought through
the Personal
Programme Plan in
DH
People are housed and
supported leading to
increased likelihood of being
able to sustain a long term
tenancy
Grant aid to fund
DH in providing
transitional
accommodation
€1,595.00
€268,145.74
People will sustain a long term
Grant aid to fund
tenancy
DH in providing
transitional
accommodation
€490,988
Source
How would you describe the change?
How would you measure it?
Where did you get How much
the information
change is
from?
there?
How long does it What proxy would you use to
last? (years)
value the change?
All staff reported feeling a keen sense of
achievement, enjoyed the sense of
autonomy in their work and reported
greater confidence in tackling even
challenging tasks
Number reporting this feeling
Interviews with
staff
16
3
Cost of 2 day communications
training course aiming to build
confidence and assertiveness
Some CE workers went on to permanent
employment or further education or both
Numbers getting permanent
employment or going into
Fas data
further education
4
5
Difference between single
person's weekly jobseeker
allowance and minimum rate
job for 39 hrs per week
People took up additional courses and
enrolled in education while in DH
employment improving their skills
Number reporting this
9.5
3
Cost of a 3 month applied
learning course
Cost of a senior case
Moving the client to Daisyhouse gives
worker's time with a client + Interviews with
referral agency the space and time to focus
availability of emergency
referrers and DH 34
on their core expertise and help new clients
accommodation place in
data
referral agency
1
Cost of senior case worker's
time per client + cost of
emergency accommodation
for client
Interviews with
people making
inward referrals +
13
DH data on
services that
clients come from
5
90% of the cost of
rehabilitation as estimates for
relapse considered to be that
high without a DH type service
Clients are well supported in a small client
centric environment which reinforces the
work of the referral agency and leads to
better outcomes
Avoidance of a wasted
investment in the client by
the inward referral agency
Interviews with
staff
Quantity
Duration
The outcomes (what changes)
Financial proxy
Indicator
Residents have better
access to medical
Earlier and more frequent medical
cards and to medical intervention will reduce likelihood of more
services due to
expensive acute care in the future
support and advocacy
Avoidance of hospital
admission for two weeks by
DH data
those who accessed medical
services through DH
28
5
Cost of public hospital bed for
14 nights
People are housed
and supported leading
Reduced likelihood of a return to
to increased likelihood
homelessness and the need to be
of being able to
processed through system again
sustain a long term
tenancy
Number of residents from
time under analysis with
positive outcomes
DH data
29
5
The cost to government of reprocessing a person who
presents as homeless
People are supported
leading to increased
likelihood of being
Residents get a long term tenancy which
able to sustain a long
they can sustain
term tenancy and are
helped to access a
long term home
Number of residents known
to have accessed a stable
long term home
DH data
23
5
Annual cost of emergency
accomodation minus cost of
long term accommodation
5
5
Economic cost of suicide Direct and indirect costs
Support offered to 34
residents in line with
their personal
programme
Grant aid to fund
DH in providing
transitional
accommodation
Total&
Summary of activity
(quantify)
Time as part of
their job to make
Move people on from their service
and follow up
referral to get
client into DH
Time as part of
their job to make
and follow up
referral to get
client into DH
The outcomes
Description
Improve their situation through
getting better job (particularly Time, energy and effort
for CE workers)
May pay capitation
fee for some
HSE may have increased
residents who did
costs initally but there should
not have medical
be long term savings.
card entitlement
previously
HSE and government funders
Outputs
Some people who might otherwise be dead
% of residents reporting this Interviews
survive
Value €
Source
What is the value of
Where did you get the information from?
the change?
€895.00
€7,766.20
http://www.professionaldevelopment.ie/communi
cations-course
www.citizensinformation.ie - difference is
€149.35 per week X 52 to get annual rate
€745.00
http://www.opentrainingcollege.com/site/studyin
g-at-the-otc/courses-2/
€15,150.00
http://www.emed.ie/Administration/MSW_Activit
y_MUH.php for social work salaries and
Research by Threshold Housing Charity for cost
of emergency accommodation
Finance Dept in Coolmine Therapeutic
Community
€27,000.00 Treatment and Rehabilitation,
http://www.rutlandcentre.ie/cost/
http://www.herald.ie/news/cost-of-just-one€12,726.00 hospital-bed-rises-to-f331k-a-year27973268.html average
Dublin Region Homeless Executive via e-mail
suggested approximately 1 hour would be taken
€29.00 up in processing a re-presentation. One hour of
the median salary of a team lead social worker's
salary as shown above
€18,000.00
Research by Threshold Housing Charity
€18,000 X 1 year
Kennelly, B. The Economic Cost of Suicide in
Ireland and National Suicide Research
€697,000.00 Foundation. Johnson, Neil 2011 Assessing the
Economic and Social Cost of Suicide and
Attempted Suicide
Social Return on Investment - Impact Map (continued from previous page)
Stage 1 duplicate
Stakeholders
Who do we have an
effect on?
Who has an effect on
us?
1.1
1.2
1.3
1.4
Residents of DH
1.5
1.6
1.7
1.8
1.9
1.1
Staff
2.1
2.2
HSE & Gov Funders
Referral agencies (inward)
2.3
3.1
Stage 4
Deadweight
%
How would you describe the change?
What would have
happened without
the activity?
Residents get a safe affordable place to live with a
secure tenancy once rules are kept
Residents have somewhere to entertain friends
and family
Residents are able to shut the door and have a
quiet space to themselves
Residents report better health both physical and
mental including those coming from Rehab
programmes who report remaining substance free
Some residents reported that they thought they
might now be dead without DH
Residents report feeling more confident evidenced
by them looking after themselves better, avoiding
damaging behaviour and engaging in social
activities
By having a place to live and support workers to
help them, residents were able to access services
such as GP, counselling, mental health specialists
and occupational therapy more easily
Residents get a long term tenancy which they can
sustain due to acquiring lifeskills such as
budgeting, cooking, cleaning
Residents get onto education programme or get a
job
Residents get a long term home
Value
Attribution
Drop Off
%
%
What activity did
you displace?
Who else
Does the outcome
contributed to the drop off in future
change?
years?
Impact
Calculating Social Return
Discount rate (%)
Year 1
(after Year 2
activity)
%
Quantity times financial
proxy, less deadweight,
displacement and attribution
€316,710.00
20%
0%
0%
100%
€253,368.00
€39,000.00
10%
0%
0%
100%
€35,100.00
€28,050.00
10%
0%
0%
100%
€25,245.00
€12,180.00
10%
0%
50%
20%
€4,872.00
10.34%
1.43%
1.03%
4.00%
Year 3
Year 4
Year 5
€253,368.00
€0.00
€0.00
€0.00
€0.00
€35,100.00
€0.00
€0.00
€0.00
€0.00
€25,245.00
€0.00
€0.00
€0.00
€0.00
€4,872.00
€3,897.60
€3,118.08
€2,494.46
€1,995.57
€491,500.00
€393,200.00
€314,560.00
€251,648.00
€201,318.40
€15,834.00
€11,083.80
€7,758.66
€5,431.06
€3,801.74
€15,365.00
€3,073.00
€0.00
€0.00
€0.00
€4,968.00
€4,471.20
€4,024.08
€3,621.67
€3,259.50
€81,545.10
€57,081.57
€39,957.10
€27,969.97
€19,578.98
€53,544.00
€37,480.80
€26,236.56
€18,365.59
€12,855.91
€11,456.00
€8,019.20
€5,613.44
€0.00
€0.00
€18,638.88
€13,047.22
€9,133.05
€6,393.14
€4,475.20
€5,662.00
€3,963.40
€2,774.38
€0.00
€0.00
€412,080.00
€0.00
€0.00
€0.00
€0.00
€210,600.00
€168,480.00
€134,784.00
€107,827.20
€86,261.76
€213,796.80
€171,037.44
€136,829.95
€109,463.96
€87,571.17
€504.60
€403.68
€322.94
€258.36
€206.68
0.20%
€4,915,000.00
50%
0%
40%
20%
€491,500.00
€22,620.00
10%
0%
20%
30%
€15,834.00
20.05%
0.65%
€21,950.00
10%
20%
0%
€15,365.00
80%
0.63%
€8,280.00
20%
0%
20%
€4,968.00
10%
0.20%
€116,493.00
10%
0%
20%
30%
€81,545.10
€107,088.00
20%
0%
30%
30%
€53,544.00
20%
0%
0%
30%
€11,456.00
All staff reported feeling a keen sense of
achievement, enjoyed the sense of autonomy in
€14,320.00
their work and reported greater confidence in
tackling even challenging tasks
Some CE workers went on to permanent
€31,064.80
employment or further education or both
People took up additional courses and enrolled in
education while in DH employment improving their €7,077.50
skills
Moving the client to Daisyhouse gives referral
agency the space and time to focus on their core
expertise and help new clients
Stage 5
Displacement
€515,100.00
3.33%
2.18%
0.47%
20%
0%
20%
30%
€18,638.88
10%
0%
10%
30%
€5,662.00
20%
0%
0%
0.76%
0.23%
€412,080.00
50%
16.81%
3.2
Clients are well supported in a small client centric
environment which reinforces the work of the
€351,000.00
referral agency and leads to better outcomes
20%
0%
20%
€210,600.00
20%
8.59%
4.1
4.2
4.3
4.4
Total
Stage 2 duplicate
The outcomes
Description
Earlier and more frequent medical intervention will
reduce likelihood of more expensive acute care in €356,328.00
the future
Reduced likelihood of a return to homelessness
and the need to be processed through system
€841.00
again
Residents get a long term tenancy which they can
€414,000.00
sustain
Some people who might otherwise be dead survive
€3,485,000.00
€10,762,102.30
20%
0%
20%
20%
€213,796.80
20%
0%
20%
20%
€504.60
66.90%
20%
0%
20%
10%
€248,400.00
€248,400.00
€223,560.00
€201,204.00
€181,083.60
€162,975.24
50%
0%
40%
20%
€348,500.00
€348,500.00
€278,800.00
€223,040.00
€178,432.00
€142,745.60
€2,450,979.38
€1,377,598.91
€1,109,356.25
€892,989.01
€727,045.76
€2,450,979.38
€1,377,598.91
€1,109,356.25
€892,989.01
€727,045.76
€5,977,501.60
€5,486,513.86
9.983872021
5.611540956
€2,450,979.38
% after discounting
23%
Present Value
Total Present Value
Net Present Value
Social Return € per €
Per annum
€12.17 per €1
11.17 NPV