Category Attractiveness for Organic Private Label SKUs LayPeng Tan, Jack Cadeaux, University of New South Wales, Australia Abstract This study of category attractiveness for organic private label SKUs aims to test whether findings from conventional supermarkets extend to the context of organic retailing. It also presents a pioneering test of the effects of competition between retail formats and the likelihood of PL presence. It analyses store level cross category data from an independent organic retailer in Australia and field data for competitor information. The results show that organic private label SKUs are more likely to be present in sub categories with relatively greater sales and when supermarket competition exists. What Sub Category Characteristics of Organic Products Attract Private Label SKUs? Some prior studies of private label products have looked at market and category characteristics that are conducive to private label introduction in the conventional supermarkets (e.g., Hoch and Banerji, 1993; Raju et al., 1995; Sayman and Raju, 2004; Sethuraman, 1992). This study aims to conduct some limited tests of extant findings beyond the conventional supermarket context, namely into organic specialty retailing. To introduce or not to introduce private labels (PL) is a strategic decision for a retailer. The retailer must take on all responsibility of its own PL and play the determining role for its success or failure (Hoch and Lodish, 1998). Development of a PL programme requires the retailer to invest and perform functions such as branding, packaging and production coordination which are normally played by manufacturers (Hoch and Banerji, 1993). A retailer bears the total costs and risks for its own PL effort, and that includes the opportunity cost of shelf space (Hoch and Banerji, 1993). To recover these costs, logically, a retailer would be more likely to introduce PL SKUs in categories with greater sales as greater sales plausibly imply potential for larger profits (Hoch and Banerji, 1993; Sethuraman, 1992). Further, unlike manufacturer brands, with limited distribution a retailer would need larger volume for each PL SKU within its store or store chain to achieve economies of scale in production, distribution and marketing (Dhar and Hoch, 1997). This makes categories with greater sales potential more conducive to the introduction of PL SKUs. Arguably, retailers might also introduce PL SKUs in response to competition from other stores (McMaster, 1987). This argument may well be applicable for an independent organic retailer in the face of increasing between-retail-format competition from conventional supermarkets. Organic retailers perceive supermarkets to be threatening competitors due to the one-stop shopping convenience and lower prices they provide for their organic product range (Chang et al., 2003; Kinnear, 2002). Lockie et al. (2002) found empirical evidence that 42% of the 200 respondents who consumed organic foods bought half or more of the organic food they consumed at conventional supermarkets. Arguably, an organic retailer may also be more likely to maintain the presence of PL SKUs in sub categories with supermarket competition as a differentiation strategy. That is, an organic retailer may use its PL SKUs as strategic tools for building store loyalty (Corstjens and Lal, 2000) and to retain store visits of its customers (following Fox and Sethuraman, 2006). Competition within a category is expected to increase with PL introduction. Raju, Sethuraman, and Dhar (1995) analytically showed that PL introduction is more likely to increase category 1 profits for the retailer if the category has relatively more manufacturer brands (Hoch and Banerji, 1993; Sethuraman, 1992). Therefore, a retailer might arguably be more likely to introduce PL SKUs in categories with a higher number of manufacturer brands (MB). Based on the discussion above, a limited set of hypotheses for the category attractiveness for PL SKUs is hence, H1abc: Private label SKUs are more likely to be present in sub categories with a) larger sales, b) the presence of supermarket competition, and c) with a higher number of manufacturer brands. Research Design and Results An independent organic food retailer in Australia provided the necessary data for a cross sub category analysis. Competition information was collected from the two leading supermarkets within closest proximity to the focal retailer. Predictions about what sub category characteristics contribute to the likely presence of private label SKUs were tested with a logistic regression model. The dependent variable was whether or not a PL SKU is present in a sub category. T-tests were performed to compare the mean scores for total sub category sales and MB brand count between sub categories with and without private label SKUs (Table 1). Cross tabulations and a Chi-Square test were used to test the association between the presence of supermarket competition and the absence or presence of PL (Table 2). Table 3 presents logistic regression results and Table 4 presents the classification matrix. Table 1: Group Means and T-Test for Sub Categories With / Without PL SKU Discriminating Variable PL SKU N Mean T-test for Equality of Means, Sig. (2-tailed) Total Sub Category Sales No 124 1,391 (Average A$ sales across all sub Yes 33 2,896 0.014 categories in a month) MB Distinct Brand Count No 124 8.12 (Average number of brands Yes 33 14.76 0.001 across all sub categories) Table 2: Cross Tabs: Absence or Presence of PL SKU * Supermarket Competition No Competition With Competition Sub Categories with No PL SKU Count 85 39 Sub Categories With PL SKU Count 6 27 Total Count 91 69 Total 124 33 157 Cross tabulations (Table 2) and Chi-Square test (Pearson χ2 : 27.14, p<0.001) show that there is a significant association between competition and the absence or presence of PL SKU. The chi-square goodness of fit index (Hosmer and Lemeshow) and the likelihood ratio test indicate that the logistic regression model adequately fits the data (Table 3). The Nagelkerke R Square (0.319) shows that this model explains a reasonable proportion of the variation. In addition, the classification table (Table 4) shows that even though the absence or presence of PL SKUs was not perfectly predicted, the correct prediction rate of 80.3% indicates the strong discriminating power of the predictor variables. A closer look at the hit ratios reveals that while the model predicts the absence of PL SKUs very well (94.4%), it does not predict the presence of PL SKUs too well (27.3%). This could partly be attributed to the unequal cell size that has defied the pure chance odds (Morrison, 1969). That is, each sub category has an a priori 0.79 probability of not having PL SKUs and only a 0.21 probability of having a PL SKU. To further evaluate the performance of this model, the proportional chance criterion was then computed as it is deemed the most useful reference point in instances of unequal cell sizes (Morrison, 1969; Patterson, 2004). The prediction is found to be better than chance, as evidenced by a more favourable comparison to the proportional chance criterion (66%). 2 Table 3: Logistic Regression Analysis of Category Attractiveness for PL SKU Predictors Parameter β Total Sub Category Salesa .010 Competition (1=Present, 0=Absent) 2.035 Total MB Brand Count .050 Constant -3.269 Overall Model Evaluation Goodness of Fit Statistics (Hosmer and Lemeshow) Log-Likelihood Test (Test of Overall Model) Cox & Snell R Square .205 Nagelkerke R Square (Maximum=1) .319 a Total sub category sales in 100 dollars terms Std Error β .010 .506 .028 .508 Wald’s χ2 1.025 16.190 3.082 41.402 χ2 df 1 1 1 1 6.204 8 .624 35.959 3 .000 Sig. (p=?) .311 .000 .079 .000 e β(odds ratio) 1.010 7.654 1.051 .038 df Sig. (p=?) Table 4: Classification Matrix Predicted Group Actual Group No PL SKU With PL SKU Sub Categories with No PL SKU 117 (94.4%) 7 (5.6%) Sub Categories with PL SKU 24 (72.7%) 9 (27.3%) Predicted Total 141 (89.8%) 16 (10.2%) Overall percentage correctly classified: (117+9) / 157= 80.3% Proportion chance criterion: (0.21)2 + (0.79)2 = 66% Note: The cut-value is .500 Actual Total 124 (79%) 33 (21%) 157 For the individual predictors, the presence of supermarket competition (p<0.001) is found to be significant in distinguishing sub categories with or without PL SKUs while total MB brand count is found to be a weak discriminator (p<0.10). The positive coefficient parameters for both predictors suggest that the presence of competition and higher brand count increase the likelihood of PL SKU. The odds ratios (eβ) show that for each point increase in brand count, the odds of PL likelihood increase from 1.0 to 1.051. On the other hand, the odds of a sub category which faces supermarket competition to have PL SKUs is 7.654 times greater than the sub categories which do not face competition. What is surprising however is the total sub category sales are not significant in separating the sub categories with PL SKUs from those without PL SKUs. This result is counter intuitive given that the average total sub category sales is significantly higher (p<0.05, Table 1) in sub categories with PL SKUs. Further diagnostics of the results found high correlations between total sub category sales and the brand count (r=0.56, significant at p=0.01, 2 tailed). This flags the potential issue of collinearity between the two variables. To determine if collinearity was indeed the underlying concern, two separate logistic regression models were estimated with total sub category sales and total brand count, each entered as a separate model. Interestingly, both predictors in question were found to be significant predictors in separate models (Model with Sales: χ2 =4.625, p<0.05; Model with MB Brand Count: χ2 =7.786, p=0.005). The findings establish that collinearity between the two discriminating variables has subsumed each other’s prediction power when both variables were entered into a same model. If it is purely based on statistical output, the conclusion would be to reject H1a (total sub category sales), and to accept H1b (competition) and H1c (total brand count). Nevertheless, for theoretical justification, a more parsimonious model (trimmed model) is re-estimated by keeping only total sub category sales in the model. The results of the trimmed model are depicted in Table 5 and 6. Table 5: Results of Logistic Regression Analysis of Category Attractiveness for PL SKU (Trimmed Model) Predictors Parameter β Std Error β Wald’s χ2 df Sig. (p=?) e β(odds ratio) 3 Predictors Parameter β Std Error β Wald’s χ2 df Sig. (p=?) a Total Sub Category Sales .019 (.448)b .009 (.208) 4.625 1 .032 Competition (1=Present, 0=Absent) 2.171 .499 18.936 1 .000 Constant -2.976 .469 40.323 1 .000 2 Overall Model Evaluation χ df Sig. (p=?) Goodness of Fit Statistics 5.387 8 .716 (Hosmer and Lemeshow) Log-Likelihood Test 32.902 2 .000 (Test of Overall Model) Cox & Snell R Square .189 Nagelkerke R Square (Max=1) .294 a Total sub category sales in 100 dollars terms b Values in parentheses are logistic results with standardised (standard deviation) variables Table 6: Classification Matrix (Trimmed Model) Predicted Group Actual Group No PL SKU With PL SKU Sub Categories with No PL SKU 122 (98.4%) 2 (1.6%) Sub Categories with PL SKU 26 (78.8%) 7 (21.2%) Predicted Total 148 (94.3%) 9 (5.7%) Overall percentage correctly classified: (122+7) / 157= 82.2% Proportion chance criterion: (0.21)2 + (0.79)2= 66% Note: The cut-value is .500 e β(odds ratio) 1.019 (1.566) 8.766 .051 Actual Total 124 (79%) 33 (21%) 157 As shown in Table 5, the chi-square goodness of fit index and the likelihood ratio test indicate that the logistic regression model adequately fits the data. The hit ratio of 82.2% provides further evidence for the prediction power of this model. The presence of competition (p<0.001) and higher sub category sales (p<0.05) increase the probability that PL SKUs will be present. The odds ratios (e β) show that for each point increase on sub category sales, the odds of PL presence increase from 1.010 to 1.019. The odds of a sub category which faces supermarket competition to have PL SKUs is 8.77 times greater than the sub categories which do not face competition. In short, the results support H1a and H1b. Since, within this dataset, the variable of total brand count is redundant due to its collinearity with total sub category sales, the results are inconclusive regarding hypothesis H1c. Discussion and Conclusion The logistic regression results indicate that within the focal store, PL SKUs are more likely to be present in sub categories with larger sales volume and when supermarket competition is present. The significant effects of sub category sales on the likelihood of PL presence are consistent with the results of Raju, Sethuraman and Dhar (1995). This finding supports the argument that, given the costs and risks of PL investment, a retailer will be more likely to introduce PL SKUs in sub categories with relatively greater sales. (Hoch and Banerji, 1993; Sethuraman, 1992). The second hypothesis represents a pioneering test of the effects of competition between retail formats and the likelihood of PL presence. The results provide empirical support that PL SKUs are also more likely to be present in sub categories when there is supermarket competition. One possible implication is that private label SKUs are introduced as the retailer’s effort to enhance store performance via building store loyalty (Corstjens and Lal, 2000) and creating a point of differentiation in response to increasing competition from supermarkets (following McMaster, 1987). On the other hand, the significant effect of supermarket competition on the likelihood of PL presence may also be due to a simple reason such as that these sub categories are sub categories with greater sales. 4 Thus, while these sub categories appear to be attractive to the focal retailer to introduce a PL SKU, they are also attractive to the supermarkets to offer some organic SKUs. In short, the significant effect of supermarket competition on the likelihood of PL presence may be one of a spurious relation. More work is undoubtedly needed to further understand the competitive interaction between supermarkets and organic retailers and the effects of such competition on their assortment decisions. Nonetheless, one may also counter argue that PL SKUs are present in those sub categories as retailer’s strategic tools in facing the growing competitive threats from supermarkets. As Fox and Sethuraman (2006) point out, the competition between different retail formats is competition for store visits rather than for customers in that retail customers include both formats as part of their shopping strategies. Their classification of traditional and nontraditional formats is analogous to the organic retail outlet and supermarkets in this study. This argument is consistent with empirical generalisations about buyers “split loyalty” behaviour, for example, the multi-store, multi-brand or multi-retail format shopping behaviours found by Ehrenberg and colleagues in the last several decades (e.g., Ehrenberg et al., 2004; Uncles and Kwok, 2007; 1998). Under such competitive environments, PLs may create a point of differentiation from competition and help build store loyalty for the focal retailer. As such, PLs may indeed help to defend the “share of wallet” of their customer base through sustaining the customers’ store visits (Fox and Sethuraman, 2006). This study also sets out to test if a retailer might be more likely to introduce PL SKUs in sub categories with a higher number of manufacturer brands (MB brand count) as found by Raju, Sethuraman and Dhar (1995). The evidence for this hypothesis was inconclusive as MB brand count had to be omitted from the final logistic model due to collinearity between it and total sub category sales. A separate model tested with only MB brand count and supermarket competition shows that MB brand count is a significant discriminant variable in predicting the presence of private label SKUs. In the context of organic retailing, a plausible explanation for the significant relationship between MB brand count and the presence of PL SKUs is that the presence of a greater number of manufacturer brands may imply that the sub category is relatively more established, for example, in terms of consumers’ acceptance, thus giving the focal retailer more confidence to launch their PL SKUs. Of course, a greater number of manufacturer brands may also be expected in sub categories with greater demand (e.g., staples) explaining why these sub categories are more attractive to the retailers for PL introduction. In conclusion, this study of category attractiveness for organic PL SKUs aims to test whether findings from conventional supermarkets extend to the context of organic retailing. It found that organic PL SKUs are more likely to be present in sub categories with greater sales and when there is supermarket competition. Previous studies have also identified that it would be conducive to introduce private label SKUs when 1) cross-price sensitivity among manufacturer brands is low (Raju et al., 1995; Sayman and Raju, 2004), 2) cross-price sensitivity between manufacturer brands and private label SKUs is high (Raju et al., 1995), and 3) the manufacturer brands are similar in strength (Sayman and Raju 2004). 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