2/18/2012 Porter’s Five competitive forces MANAGING CHANGE Prof. Dr. Rumen Gechev Ch.7. APPLYING STRATEGY (1)Threat of substitute product. (2) Threat of potential new entrants. (3) Competition among existing companies. (4) Bargaining power of buyers. (5) Bargaining power of suppliers. The Resource‐Based model The Strategic Conflict model • The focus is of the Resource‐Based model of competitive advantage is on the relationship between an organization’s resources and its performance. • Japanese model: real competitive advantage comes from the ability to build, at lower cost and more speedily than competitors, those core competences that spawn unanticipated products. • Advantage can be sustained due to the lack of substitution and imitation capabilities by the firm’s competitors. • Portrays competition as war between rival firms. • Shapiro (1989) argued that a firm can achieve increased profits by influencing the actions and behavior of its rivals and thus, in effect, manipulate the market environment. • Game theory : Porter’s work (1980) on benefits of strategic maneuvering. • Competitive Forces model: also outward‐facing but is concerned with identifying and occupying a defensible market position, and thereby achieving higher profits than others in the industry. Level of strategy Corporate, Business and Functional Business‐level strategy CORPORATE LEVEL STRATEGY (a) Stability strategy – typical case: mortgage lenders. (b) Growth strategy – one industry (Vodafone) or growing through diversification (Virgin). (c) Retrenchment strategy – when organization is in troubles, or because of adverse market conditions, sees trouble ahead: downsizing, layoffs, selling assets or the entire company. (d) Harvesting strategy (fast or slow) – reducing investment, lowering costs, improving cash flow. (e) Combination strategy – the above strategies are NOT mutually exclusive, and can be linked together in whatever combination seems appropriate given the circumstances of the organization in question. Porter’s three generic strategies 1. Cost leadership – to achieve overall lower cost than one’s competitors, without reducing comparable product quality. 2. Product differentiation – special brand images, technology features, customer service or higher quality. 3. Specialization by focus – on affluent customers or on the small‐business customers. CASE: Best Buy Co. (consumer electronics retailer) – different stores focus on five different groups – affluent, young, family man, the busy suburban, the small business customer. This is the so called “Divide and conquer strategy” 1 2/18/2012 Functional level strategy Miles and Snow’s classification of strategic types (1978) • Toyota outperform its US and Japanese rivals because of the better supply chain strategy. • Toyota: during the current crisis did NOT change its corporative strategy but instead changed its product design strategy to take cost out of its vehicles. • The main functional strategies concern: marketing, finance, R&D, technology, human resources, manufacturing/operations and supply chain. A. Defenders – producing narrow but stable segment of the overall market (extensive division of labor and centralization). B. Prospectors – internal flexibility in order to develop and exploit new products and markets. C. Analyzers – seek to capitalize on the best of both the preceding types. The aim to minimize risk and maximize profit. The move into new markets ONLY AFTER viability has been proved by prospectors. D. Reactors – this is a residual strategy. Such organizations respond inappropriately, perform poorly, and lack the confidence to commit themselves fully to a specific strategy for the future. Strategic planning tools Main External and Internal factors of matrices I. PIMS (Profit Impact on Marketing strategy) – based on the understanding that there are three major factors for successful performance: strategy, competitive position and market (or industry) characteristics. Main problem – unreliable historic data, useless for forecasting. II. Growth‐Share Matrix (Boston Box) – Star (keep investing), Question (invest more or sell), Cow (Milk the cow), Dog (Sell) III. Scenario‐or‐ Vision‐Building approach ‐ EXTERNAL (1) Original BCG Matrix – market growth; (2) Business Strength Matrix – overall industry attractiveness: critical structure factors and Five –forces model; (3) Life‐Cycle Matrix – industry maturity; (4) Alternative BCG Matrix – ways to compete (opportunities for differentiation; (5) Profitability Matrix – market growth potential, cost of capital; Main External and Internal factors of matrices INTERNAL (1) Original BCG Matrix – relative market share; (2) Business Strength Matrix – sources of competitive advantage (critical success factors and value chain); (3) Life‐Cycle Matrix – overall measurement of business position; (4) Alternative BCG Matrix – size (sustainability) of the competitive advantage; (5) Profitability Matrix – profiatbility, cash generation; The Scenario – or – building approach • Scenarios allow organizations to exercise or keeping their options open by investing in a range of products, technologies and markets (Courtney et al, 1997) • The rationale is that it allows an organization to carry out an intensive examination of its own unique and complex circumstances and needs, rather than attempting to fit itself to standard strategic planning tools such as PIMS and the Growth‐Share Matrix (Linneman and Klein, 1979) 2 2/18/2012 Scenario Approaches Delphi, Cross Impact and Vision‐building III. Vision‐building (influenced mainly by the Delphi method – uses panel of experts who are interrogated within their area of expertise. Several rounds may be carried out. Experts have to indentify future issues that they think will affect the business II. Cross Impact – this is a variation of the Delphi method (but experts are asked about future events and the accrued data are used to create yield curves of the probabilities for each event as function of time. III. Vision‐building (influenced mainly by the Japanese management practices) – see next Major elements 1. The conception by a company’s senior management . 2. The identification of the organization’s mission, its rationale for existence; 3. A clear statement of desired outcomes and the desired conditions and competences needed to achieve these. I. Japanese management practices) Vision‐building (influenced mainly by the Japanese management practices) continue… • Honda’s strategic intent was to be the “second Ford”; • Komatsu’s was to “Encircle Caterpillar”; • Canon’s was to “Beat Xerox” 3