Kitsap Regional Coordinating Council
Executive Board Meeting ~ Tuesday May 22, 2012
5c ii. Housing Solutions Center:
Program Update
• Identified Need for Coordinated Entry in Homeless
Housing Plan
• Consultant Study Key Recommendation:
Coordinated Entry with “One Stop”
• Developed Program
Coordinated Entry Advisory Group
Housing Advisory Team
Housing Funders Leadership Grou
• KRCC Approved Set-Aside to Launch Program in
2012
Kitsap Regional Coordinating Council
Monica Bernhard, Manager
Housing Solutions Center of Kitsap County
May 22, 2012
HSC DESIGN & IMPLEMENTATION…
HSC Funders
KRCC
•Accountable
to the
HSC Advisory Council,
Housing Advisory Team
and HSC Funders
Kitsap Community Resources
•Supervised
and
administered by Kitsap
Community Resources
Housing Solutions Center
Manager
HSC
Advisory
Council
•Supported
by satellite
locations in North Kitsap,
South Kitsap, and The
Coffee Oasis.
Staffed by HSC
Manager and four team
members.
•
Bremerton
Center
Youth
Center
North Kitsap
Center
South Kitsap
Center
4 FTE
Coffee Oasis
NK Fishline
SK KCR
May 22, 2012
3
HSC Implementation
Services Available Now…

Barrier Assessment, HMIS
Intake, and Referrals to
community housing providers

Mental Health Assessment
Referrals.

Emergency Motel Vouchers for
Vulnerable Persons

Transportation Assistance
including Kitsap Transit “Free
Fares” Distribution

Waiting List Management

HMIS Reporting & Data Quality

Extended hours provided via
211/Crisis Clinic.

Homeless Childcare program
coordination

Coming Soon: Landlord
mitigation and placement services
May 22, 2012
4
HSC Community Partners
Key Driver of HSC Success
Housing Partners

St.Vincent de Paul of Bremerton

North Kitsap Fishline

Bremerton Housing Authority

Kitsap Rescue Mission

Housing Resources Board

Hope in Christ Ministries/The
Coffee Oasis

YWCA (Alive/Home Plus)

Catholic Community Services
(Benedict House and Max Hale)

Housing Kitsap
Specialized Housing Providers
West Sound Treatment Center
 Kitsap Mental Health Services
 Agape Unlimited
 Kitsap Recovery Center

Community Partners
Peninsula Community Health
Services
 Kitsap Transit
 Kitsap County Food Bank
Coalition

Signed Partnership Agreement in
Place.
May 22, 2012
5
HSC Availability Tracking Website
Evidence of Strong Cross Agency Partnerships…
•Highlighted in green to denote vacancy
• “More” for agency criteria
•“Make Reservation” to reserve spot
for client once approved by agency
May 22, 2012
6
April 2012 - HSC Enrollments
Significant Increase in Volume
350
313
300
253
250
207
Monthly HSC Enrollments
2012 YTD
April 51% Increase v. March and
24% increase v. February
200
150
Coffee Oasis
N. Kitsap
100
S. Kitsap
Bremerton
50
0
Feb-12 Mar-12 Apr-12 May-12 Jun-12
Feb-12 Mar-12 Apr-12 May-12 Jun-12
Coffee Oasis
0
0
0
N. Kitsap
20
14
29
S. Kitsap
25
25
43
Bremerton
208
168
241
Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12
Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12
YTD: 2,149 Total Contacts & 730 Intake Appointments
April: 1,021 Total Contacts & 313 Intake Appointments
May 22, 2012
7
Summary of Enrollment Outcomes
February - April 2012
REFERRAL OUTCOME
APRIL
Agape
1
2
Benedict House
6
14
Georgia's House
6
13
Hope Center
1
1
KCR Emergency Housing
2
2
118
131
KCR Rapid Rehousing
9
30
KCR Rental Assistance
KCR LIHEAP
11
51
KCR Transitional Housing
2
3
Kitsap Mental Health
1
3
Kitsap Rescue Mission
8
8
Max Hale Center
1
8
North Kitsap Fishline
7
20
Private Landlord
2
5
Recovery Center Guest Program
0
1
Salvation Army – Sally’s Camp
3
12
St. Vincent de Paul's
6
23
17
38
Subsidized Housing Provider
The Coffee Oasis
0
1
The Family Place
4
13
West Sound Treatment Center
1
6
YWCA Alive/Homeplus
2
17
208
402
97
298
Community Resource Referrals
7
29
Waiting List (13 during the month)
1
1
313
730
Total Housing Referrals
Housing Counseling
Total Enrollments
Summary Of Enrollment Outcomes
April 2012
YTD
Community
Resource
Referrals, 7,
2%
Waiting List,
1, 0%
Housing
Counseling ,
97, 31%
Total
Housing
Referrals,
208, 66%
Notes:
Waiting List refers to ending count on waiting list.
During the month, 13 households were referred to wait
list.
May 22, 2012
8
Community Waiting List as of 4/30/2012
Overall Decline Since Opening
May 22, 2012
9
Areas of Focus Next Quarter

Refine Outcome & Quarterly Performance Reporting
– Create an HSC Dashboard

Build Community Awareness
 Provide On-Site Intake at Homeless Resource Locations
 Share HSC Information to Churches, Service Organizations, and
Other Service Providers

Implement the Landlord Mitigation Process and
Homeless

Support Kitsap Transit Initiative to Distribute “Free
Fares for Vulnerable Populations”
May 22, 2012
10
Appendix
HSC OUTCOMES &
OUTPUTS
May 22, 2012
11
HSC Program Outcomes & Outputs
Outcome #1 – 72 Hour Referral
Percentage of clients are successfully
referred within 72 hours of contact:
Results
 100% of clients receive intake interviews within 72 hours of
initial request.
May 22, 2012
12
HSC Program Outcomes & Outputs
Outcome #2 Homelessness Prevention
How many clients were prevented
from homelessness?
Results: February 1 – April 30
Households sustained, obtained, or were referred to
Permanent Housing
 Eviction Prevention Assistance – 202 Households
 Rapid Re-Housing (Deposit + 1st month rent) – 30 Households
 Transitional Housing – 14 Households
 Subsidized Housing – 51 Households
Crisis of Homelessness alleviated for 93 households
 Emergency Shelter – 84 Households
 Treatment Centers – 9 Households
May 22, 2012
13
HSC Program Outcomes & Outputs
Outcome #3 Community Partners
Housing Partners

St.Vincent de Paul of Bremerton

North Kitsap Fishline

Bremerton Housing Authority

Kitsap Rescue Mission

Housing Resources Board

Hope in Christ Ministries/The
Coffee Oasis

YWCA (Alive/Home Plus)

Catholic Community Services
(Benedict House and Max Hale)

Housing Kitsap
Specialized Housing Providers
West Sound Treatment Center
 Kitsap Mental Health Services
 Agape Unlimited
 Kitsap Recovery Center

Community Partners
Peninsula Community Health
Services
 Kitsap Transit
 Kitsap County Food Bank
Coalition

Signed Partnership Agreement in
Place.
May 22, 2012
14
HSC Program Outcomes & Outputs
Outcome #4 - Successful Referrals
What is the percentage of
successful referrals?
Immediate Referrals: (Shelter, Eviction
Prevention, Rapid Rehousing & Treatment Centers)
- 325 Households
Delayed Housing Referrals: (Housing
Counseling, Subsidized Housing, Private Landlords,
and Transitional Housing) - 359 Households
May 22, 2012
15
HSC Program Outcomes & Outputs
Outcome #5 –Decrease Time Spent Homeless
What is the decrease in the amount of
time clients are homeless?
Results:
 Creating a Baseline Standard to measure time lapsed from Point of
Entry to Services Received (Placed in Program or Permanent Housing
Secured)
May 22, 2012
16
HSC Program Outcomes & Outputs
Outcome #6 –Homeless Management Information
System (HMIS) Data Quality
What is the increase in the quality of
HMIS data?
Results
 HMIS Coordinator performs key role:


Liaison with Department of Commerce for HSC enhancements
Provides on-site partner agency trainings
 HSC HMIS Functionality:
 Designed to provide a county wide view of homelessness, required services and
unmet needs. Pinpoint future resource requirements.
 Template that can be replicated by other communities wanting to implement
Coordinated Entry
 Provides foundation for consistent HMIS data across agencies
May 22, 2012
17
HSC Program Outcomes & Outputs
Outcome #7 –Leveraging Additional Funds
How much additional funds have been
leveraged for the program from other
sources?
Results:
 $91K LIHEAP Energy Assistance Funds Allocated to Eviction Prevention
 HSC will serve as point of distribution for Kitsap Transit Free Fares for
Vulnerable Populations Program
May 22, 2012
18
Questions?
May 22, 2012
19