AMERICAN EGG BOARD maximize egg category sales American Egg Board Think Fast. Think Eggs. Think Profits. Over the past several years, the American Egg Board (AEB) has conducted considerable research into the category dynamics and consumer behavior impacting the egg case. Several groundbreaking studies have explored egg case economics, shelf merchandising, promotion strategy, and supply chain efficiency. During this time, the egg category has grown substantially and per capita consumption has reached its highest point in nearly twenty years. The current interest in higher protein diets, combined with a greater understanding of the nutritional advantages of eggs, are bringing even more traffic to the egg case in each store. For retailers, this trend is especially favorable since eggs have now become one of the most profitable categories in the entire store. “Think Fast. Think Eggs. Think Profits.” truly sums up what today’s store operators need to know about the category. This booklet provides the facts and information that will be helpful in maximizing your results with the incredible, profitable egg. It draws upon a wide range of AEB and industry research, highlighting approaches that have been proven in-store. This is just one of the many activities the American Egg Board undertakes to support the egg industry and its customers. We trust that you will find it useful. Good selling! Sincerely, THE AMERICAN EGG BOARD AMERICAN EGG BOARD 1460 Renaissance Drive Park Ridge, IL 60068-1340 aeb@aeb.org www.aeb.org 2 maximize egg category sales maximize egg category sales American Egg Board ACKNOWLEDGEMENTS The information in “Think Fast. Think Eggs. Think Profits.” results from five years of research and inquiry into the dynamics of egg merchandising. Collectively, these studies involved: Introduction 2 Egg Industry Facts 4 Today’s Egg Consumer 6 Category Egg-o-nomics 8 – Over 1000 consumer interviews. – Sales data from more than 1800 stores in 33 states. – Interviews and visits with more than 30 retail chains. – Supply chain data and analyses involving 6 retailers and 4 egg suppliers. – Controlled shelf resets and display tests at more than one dozen retailers. – Interviews with over 100 egg suppliers. One Dozen Grade A Large Eggs Effective Egg Promotions 11 Managing the Egg Case 14 Egg Nutrition 16 Retailer Support from AEB 18 Best Practices for Retailers 19 – A comprehensive review of industry data and published studies. The information in this booklet is compiled specifically to assist category managers and retail marketing executives in the management of the egg category. Think Fast. Think Eggs. Think Profits. Following the recommendations in this booklet will bring measurable increases in sales and profits. 3 maximize egg category sales Egg Industry Facts EGGS ARE SOLD IN SUPERMARKETS BY THE NUMBERS Since 1998, the share of eggs sold in retail stores has increased from fifty-five to sixty percent. That translates to over 4 billion more eggs being sold at retail each year. Of the eggs sold at retail, 89% of those sales occurred in supermarkets and supercenters. 254.1 Per capita egg consumption in 2003. This was the highest figure since 1985. 73 Billion Total US egg production (2002). EGG CONSUMPTION IS INCREASING Throughout the past decade, egg consumption has been steadily rising and has reached its highest point in over 20 years. Better understanding of the nutritional and health aspects of eggs, combined with their versatility and low cost, have brought renewed growth to the egg category. 255 283 Million 250 Current population of the United States. 245 278 Million Average number of egg laying hens in the US – About one hen for every person in the US. 240 235 230 Per Capita Consumption '99 '00 '01 83 100 95 100 Seasonal Cost Index % annual average cost '02 '03 111 '98 96 109 100 108 Egg costs typically follow a predictable seasonal pattern with higher costs November through Easter, and lower costs during late spring and summer months. Utilizing this information can help you plan more effectively throughout the entire year. '97 96 '96 91 '95 EGG COSTS FOLLOW SEASONAL PATTERNS 112 225 259 Average number of eggs laid by a hen in a year. 65 Egg companies with one million or more layers. 48 Million J F M A M J J A S O N D Dozens of eggs exported from the US in 2002. Month – Based on Urner-Barry MW quotations 260 EGG SIZING Egg size is based on minimum net weight expressed in ounces per dozen Egg producing companies with flocks of 75,000 hens or more. 45°F 4 30 27 24 21 18 JUMBO EXTRA LARGE LARGE MEDIUM SMALL The maximum storage temperature under which eggs should be stored. maximize egg category sales Egg Industry Facts MORE FACTS ABOUT EGGS. . . TOP 10 EGG PRODUCING STATES • The high point for per capita egg consumption was 1945 with 402 eggs. • An egg shell has as many as 17,000 pores over its surface. • A chicken consumes 4 pounds of feed to make a dozen eggs. • A mother hen will turn over her egg about 50 times each day (so the yolk won’t stick to the sides of the shell). • A hard-cooked egg will peel more easily if it is a week or two old before being cooked. • Howard Helmer, the “Omelet King,” is in the Guiness Book of World Records for making 427 two-egg omelets in 30 minutes. • The most expensive egg ever sold was the Faberge “Winter Egg” sold in 1994 for $5.6 million. • It is believed that Christopher Columbus’ ships carried to this country the first of the chickens related to those now in egg production. The Incredible Edible Egg NATURE’S MASTERPIECE OF DESIGN Source: aeb.org Currently, the top ten egg producing states (ranked by number of layers): 1) Iowa 6) Texas 2) Ohio 7) Nebraska 3) Indiana 8) Georgia 4) Pennsylvania 9) Florida 5) California 10) Minnesota EGG GRADING Grade AA Egg content covers a small area.White is firm, has much thick white surrounding the yolk and a small amount of thin white. The yolk is round and upstanding. Grade AA egs are marketed regionally in the United States. Shell: Outer covering consisting mostly of calcium carbonate. Shell Membranes: Two membranes that provide a protective barrier. Grade A Thin Albumen (white): Nearest to the shell Egg content covers a moderate area. White is reasonably firm and has a considerable amount of thick white and a medium amount of thin white. The yolk is round & upstanding. Thick Albumen (white): Stands higher and spreads less than thin white. Major source of riboflavin & protein. Grade B Air Cell: Air pocket formed at the large end. Caused by contraction during cooling. Chalazae: Strands of egg white that anchor the yolk in place Vitelline Membrane (yolk): Clear seal that holds the yolk. Yolk: Yellow center portion. The major source of vitamins and minerals. Egg content covers a very wide area. White is weak and watery, has no thick white and the large amount of thin white is thinly spread. The yolk is enlarged and flattened. Grade B eggs are not sold at retail. 5 maximize egg category sales Today’s Egg Consumer FAMILIES WITH CHILDREN ACCOUNT FOR THE MAJORITY OF EGG CONSUMPTION CUSTOMERS LOVE EGGS • Eaten an average of 1.8 times per week • 7.8 billion egg trips to stores each year • 95% household penetration • 96% repeat purchase Over half of all • 71% store-brand penetration egg sales are • $2.6 billion in sales made to families with children. These households also represent the biggest spending and most loyal shopper segments for most retailers. Heavy egg purchases (3+ dozen per month) account for 46% of total egg volume. Average Dollars Spent Per Shopping Trip Based on Nielsen Homescan™ data, consumers still spend twice as much at the store during shopping trips when eggs are purchased compared to when eggs are not purchased. Non-Egg Customers $21.59 Egg Customers $43.35 Source: Pactiv Corporation/ACNielsen Homescan™ Population Growth % 2000-2010 Total U.S. + 6.6% Hispanic/Latino + 23.7% EGG CUSTOMERS SPEND MORE EGGS APPEAL TO GROWING POPULATION SEGMENTS Demographic changes in America suggest a continuing increase in egg sales for the future. Asians, Hispanics, and individuals over the age of 50 all consume more eggs than average, and these are three of the fastest growing consumer segments. Collectively, they account for nearly half of the entire United States population. EGG SALES INDEX 127 EGG CUSTOMERS VISIT THE STORE MORE OFTEN Asian + 28.5% Age 50+ + 26.3% EGG SALES INDEX 109 EGG SALES INDEX 126 Source: U.S. Census Bureau (middle values) and Progressive Grocer Product Preference Study. April 1, 2003 6 Eggs are highly consumable and appeal to the most frequent shoppers in the store. In fact, research data shows that egg customers make an average of nearly 28 more visits to the store than non-egg customers. Average Number of Trips Per Year Egg Customers 67.2 Non-Egg Customers 38.4 Source: AEB, Making the Case for Eggs maximize egg category sales Today’s Egg Consumer What do you like about shopping for eggs in this store? % Total Responses CONVENIENCE AND SELECTION ARE WHAT CUSTOMERS LIKE MOST CONVENIENCE SELECTION QUALITY/FRESHNESS PRESENTATION/DISPLAY PRICING NO RESPONSE IN-STOCK LIKE THE STORE Convenience for shoppers is defined as being in-line with dairy and easy to locate. Selection is having a full variety of eggs. However, many other factors are important to customers also. 28 24 13 10 8 8 6 2 Source: AEB, Setting the Case for Eggs n=868 MOST CONSUMERS DECIDE TO BUY EGGS BEFORE THEY GO TO THE STORE... PLAN TO BUY EGGS AHEAD OF TIME 80% DECISION TO BUY EGGS IN-STORE 20% Do you plan to buy eggs ahead of time or make the decision in the store? ...BUT WILL BUY EGGS IF THEY ARE ON SALE EVEN WHEN THEY HAD NOT PLANNED TO YES 56% NO 44% FACT: THE AVERAGE UNITED STATES HOUSEHOLD EATS EGGS 1.8 TIMES PER WEEK Do you buy eggs when they are on sale even if you had not planned to? Source: AEB, Promoting the Case for Eggs CONVENIENCE IS KEY AT HOME Reasons Customers Do Not Eat Eggs More Convenience is the primary reason customers do not make eggs more often. AEB’s “Think Fast. Think Eggs.” advertising is directed at emphasizing how eggs can be among the most convenient meal options. OTHER BREAKFAST FOODS ARE EASIER TO MAKE EGGS TAKE TIME TO PREPARE CANNOT EAT ON THE GO LIKE OTHER FOODS DO NOT THINK OF MAKING EGGS THAT OFTEN EGGS TOO HIGH IN CHOLESTEROL CANNOT BE BOTHERED WITH CLEAN-UP WORRY ABOUT SALMONELLA MORE NUTRITIOUS CHOICES FOR BREAKFAST THAN EGGS Total % 56 43 45 43 34 32 27 25 Source: AEB Research What three things are most important to you when you buy eggs? % Total Customers Mentioning FRESHNESS/DATING NO BROKEN/CRACKED VARIETY/SELECTION PRICE EGG/CARTON CLEAN HEALTH ISSUES OTHER SAFETY/QUALITY MISCELLANEOUS (Multiple responses allowed) Source: AEB, Setting the Case for Eggs 66 63 47 36 32 8 8 5 FRESHNESS IS MOST IMPORTANT TO CONSUMERS Freshness is cited as the most important criteria when shopping for eggs. Retailers should respond by implementing effective handling procedures and by always keeping eggs properly refrigerated. Highlighting “freshness” with store signage and “satisfaction guaranteed” statements will reassure customers that they are getting the best quality eggs. FACT: 7.8 BILLION TRIPS PER YEAR ARE MADE TO THE STORE TO BUY EGGS n=601 7 maximize egg category sales Category Egg-o-nomics FRESH EGGS ARE NUMBER ONE IN PRIVATE LABEL PENETRATION Eggs are the number one supermarket item in Private Label penetration, accounting for over 77% of category unit sales. There is no other item in the store that can build as much store brand equity as the incredible, edible egg. Top Category Leaders In Private Label Penetration Unit Share Fresh Eggs Frozen Fruit First Aid Milk Charcoal Lighter Cotton Balls Sugar Coffee Filters Marshmallows Dry Beans Butter Powdered Milk Frozen Vegetables 77.2% 70.6% 62.7% 61.5% 59.7% 57.7% 57.8% 57.3% 54.8% 51.8% 51.3% 51.0% 50.9% Source: IRI/PLMA PLMA’s 2003 Private Label Yearbook ARE EGGS THE PERFECT CATEGORY? In looking at the category characteristics that are most important to retailers, few items can match the overall performance delivered from eggs. Is there any other category in the store with all these advantages? • High household penetration EGGS TURN FAST AND GENERATE A POSITIVE CASH FLOW Only milk turns faster than eggs in the dairy case. Most retailers are able to sell their eggs before they have to pay for them, generating a positive cash flow and improving overall store performance. 7.7 • High margin (Days) • Fast turning • Strong sale item response 4.3 3.7 • Appeals to the best customers • Creates true incremental sales 2.2 1.5 • Builds store brand equity • Maximizes promotion efficiency Milk Eggs Juice Yogurt Cheese 11% Grocery Dairy • Generates related item sales • Enhances store traffic patterns ...INCREDIBLE! EGGS ARE AMONG THE MOST PROFITABLE CATEGORIES IN THE STORE 24% Compared to other categories, not only are egg gross margins higher, but handling costs are less, resulting in a true profit that is higher than most every other area of the store. 16% Frozen GM/HBC Produce Source: AEB, Making the Case for Eggs 8 Dough 27% Gross Margin Less Handling Costs (% of Sales) 18% 13% • High growth Average Store Inventory Source: AEB, Making the Case for Eggs True Profit Contribution 7.8 Eggs maximize egg category sales Category Egg-o-nomics EGG CATEGORY DATA Households using 94.3% Repeat buyers 96% Item units per trip 1.3 Buyer dollars per trip $1.42 Item trips per buyer 12.6 Purchase cycle 24 days Sold on deal 23.1% Buyer dollars yearly $17.50 Total retail sales $3.1 billion (estimate 2003) Egg production sold in retail stores 59.5% Source: Progressive Grocer Consumer Expenditures Study; May 1, 2002 April 1, 2003 and AEB Research RETAIL PROFITS Eggs are one of the most profitable items in the store. Eggs were once thought to be primarily a commodity item producing only minimal profits for the retailer. Over the past several years, gross margins in the egg category have steadily risen, now exceeding 40% in most parts of the country. This makes eggs one of the least-cost and high impact promotion items in the store. Cost to Retail Spread Average 12 ct. Large 0.36 0.31 0.27 0.22 '96 '97 '98 '99 0.43 0.44 '01 '02 0.35 '00 Source: Urner Barry Publicatons, Pactiv Corporation and ACNielsen. WHAT EGGS COST TO HANDLE In 2003, the American Egg Board conducted an extensive study of egg supply chain handling costs. For a typical warehouse egg program shipping in 30-count cases, the total distribution and store costs averaged 18.8¢ per dozen. However, after store occupancy costs, the single largest cost factor was shrink and damage. Retailers can significantly increase their profitability through improved handling procedures and training. The greatest source of shrink was caused by retailer handling activities and shipping eggs on mixed pallets with other items. COST PER DOZEN EGGS WAREHOUSE PROGRAM DELIVERED RETAILER WAREHOUSE Ship in $ 0.00000 Receiving 0.00073 Slotting 0.00082 Occupancy 0.00237 Picking 0.00292 Loading 0.00117 Ship out 0.02700 WAREHOUSE TOTAL $ 0.03501 RETAILER STORE Ordering $ 0.00367 Receive/Putaway 0.00055 Stock/Condition 0.01722 Occupancy 0.06129 Checkout 0.01894 Shrink 0.05041 STORE TOTAL $ 0.15307 Retailer Total ABC $ 0.18808 These standards are representative and will vary by retailer. 9 maximize egg category sales Category Egg-o-nomics EGGS TAKE UP LESS SPACE THAN OTHER DAIRY CASE CATEGORIES DO EGGS GET THE SPACE THEY DESERVE? 254 Average Number of SKUs 211.6 107.2 107 67 11.6 Eggs Milk Butter Average Square Feet Facing Juice Cheese Yogurt 136 120 110 98 In recent years, some retailers have cut back on the space devoted to eggs under the mistaken assumption that demand for eggs is static and that profit potential will not be impacted. Over the past five years, research has consistently demonstrated that eggs may not be getting their “fair share” of attention and that retailers may be giving up space to less profitable items. Eggs typically take up less than 5% of total dairy case space, but return more sales per square foot than any refrigerated grocery categories except milk and cheese. Top Growth Categories – Refrigerated Dollar Sales % change vs. Prior Year CATEGORY – FRESH EGGS 52 44 Eggs Milk Butter Juice Cheese Yogurt EGGS GENERATE MORE SALES AND PROFITS PER ITEM THAN OTHER CATEGORIES 5737 Average Sales Per SKU 4119 1197 1117 334 Eggs Milk Butter 1205 Juice Cheese Yogurt Average Gross Profit Per Unit 947 261 10 Milk 8.2% CATEGORY – BREAKFAST MEATS 8.0% CATEGORY – RFG. SALAD/COLESLAW 6.8% CATEGORY – NATURAL CHEESE 6.1% *FDMW – Food, Drug, Mass, Warehouse Source: National Frozen & Refrigerated Foods Association, 2003 Year End Report Egg sales are growing much faster than other refrigerated categories. Dollar sales growth in the egg category not only outpaced other refrigerated items, but eggs were among the fastest growing categories in the store. Eggs generate an average of 12.6 trips per buyer, more than any other dairy case category except milk and cheese. Source: ..GIVE EGGS THEIR DUE – IT’S GOOD BUSINESS! 276 66 Eggs 9.9% CATEGORY – CREAMS/CREAMERS ACNielsen Homescan/ Progressive Grocer, May 1, 2002. 323 Butter Juice Cheese Yogurt 14.3% CATEGORY – YOGURT EGGS GENERATE MORE TRIPS PER BUYER THAN MOST OTHER DAIRY CASE CATEGORIES 952 Total FDMW* maximize egg category sales Effective Egg Promotions Promotion Category Sales Impact Dozens Sold Per Store EGG PROMOTIONS BUILD INCREMENTAL SALES Customers who buy eggs on sale will use more eggs. This simple fact has been demonstrated in every promotion study by the American Aggregate scanner sales data from 599 stores in three different markets from four separate egg promotions Egg Board. Egg promotions truly build new business. EGG SALES RETURN TO NORMAL IMMEDIATELY AFTER PROMOTION Two Weeks After - 1123 One Week After - 1149 Sale Week - 1759 Prior Week - 1099 Egg promotions do not “steal” business from succeeding weeks. Source: AEB, Promoting the Case for Eggs Scanner data tests show that eggs consistently return to a sales level that is at least as high or higher than the normal sales level prior to the promotion period. PROMOTION FREQUENCY DOES NOT DIMINISH SALES IMPACT Studies of sequential egg promotions show that each promotion performs very close to its expected results – SEQUENTIAL PROMOTION RESULTS as if no other promotions had been Week/Promotion Category Increase run in the adjacent weeks. 1 – 18-count 112% 2 – 25% off all eggs 3 – 12-count large 36% EGG SALE ITEMS DO NOT SHIFT BUSINESS FROM OTHER EGG ITEMS 115% Remarkably, when eggs are put on 4 – 12-count Large BOGO 83% and 18-count large 4 days Four Week Total 86% Source: AEB, Promoting the Case for Eggs sale, non-sale items retain an average of 88% of their normal projected volume. Only 12% of the non-sale item volume is lost to the feature item. DIFFERENT LEAD FEATURE PROMOTIONS CREATE SIMILAR RESULTS Results from most lead feature promo- One Dozen Grade A Large Eggs tions typically generate an 80% or more increase in category unit sales. These results are consistent across a wide 49¢ variety of promotional events. Limit 2 Price without Preferred Card 99¢ 11 maximize egg category sales Effective Egg Promotions PROMOTING EGGS BUILDS CATEGORY SALES GUIDELINES FOR PROMOTING EGGS Do You Normally Make A Point To Buy Eggs When They Are On Sale? AEB research indicates there are five keys to maximizing sales with egg promotions: Over half of all shoppers interviewed indicate that they make a point to YES 56% 1. Promote frequently. When customers buy more, they use more. NO 44% 2. Promote a variety of egg items. Different sizes and specialty items can typically enhance overall gross margins. buy eggs when they are on sale. One-fourth of shoppers interviewed say they compare egg prices Source: AEB, Promoting the Case for Eggs at different stores and 21% say they will shop where eggs are advertised. Over half of customers surveyed say they will buy eggs when they are on 3. Take advantage of seasonal opportunities. Less traditional sales periods such as after Easter or in the summer offer higher egg supplies and lower costs. 4. Cross-promote eggs with other items. Nothing fills the cart like eggs. Produce, breakfast meats, and many other items are natural complements to the incredible, edible egg. sale even if they did not plan to buy them originally. NON-SALE EGG ITEMS RETAIN 88% OF THEIR NORMAL VOLUME WHEN EGGS ARE PROMOTED 5. Sell the benefits of eggs. Interest in good nutrition and low-carb diets is generating new interest in the egg category. MODEL PROMOTION PLANNING CALENDAR Historic Sales Index* JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC 106 96 120 160 82 84 96 91 98 104 125 130 Fourth of July Back-toSchool Valentine's Day Events Themes and Ideas Notes Dollars Days Eggs as part of a weight loss program Great Dollar Days Item Bake for Family Fun Month St. Patrick’s Day "Build a Better Breakfast" Crossmerchandising event Egg decorating 12-ct. and 18-ct. large for decorating Diet Season Lead Feature Dollar Days Item Ideas Ad Specialty and Other Suggestions Easter and Passover Egg Salad Wk Egg salad ingredients Peak Egg Season Easter Ad Create your own event! Earth Day First Day of Spring Easter Ad Organic & Natural National Egg Month Mother's Day Memorial Day National Dairy Month Father's Day Halloween Highlight Breakfast Devilled the for Dad eggs and versatility Omelet salads for of eggs: promotion - picnics & National tie-in cheese summer Egg Month and pans parties Back-toschool: Breakfast is important! Light & easy summer meal ideas Historically lower costs may create many buying and promotion opportunities Tie-in to Egg Month 4th of July XL for Dad Labor Day World Egg Day Hardcooked eggs for "Brown Baggers” Hannukah Kwanzaa BOGOs and two-fors for baking Hearty breakfasts for fall Devilled eggs for holiday parties Cultural traditions with eggs Back-to-School Back Indoors Hearty Breakfasts 6 ct. for seniors Christmas Thanksgiving Day Holiday Baking BOGOs for Baking Large packs BOGOs for Baking 18-ct. for baking *100 = Average Month 12 maximize egg category sales Effective Egg Promotions EGGS GENERATE SALES THROUGHOUT STORE More than 7 out of 10 customers indicate they buy other items as a result of purchasing eggs. Most of these related categories generate higher than normal gross margins for the store. Retailers can build sales by providing recipes, crosspromoting eggs with other items, and building featured menu ideas. Breakfast items alone can fill the cart. SECONDARY LOCATIONS CREATE ADDITIONAL SALES The American Egg Board has tested selling eggs from locations outside of the egg case and dairy department. In almost every instance, all of the volume in the secondary location was incremental. Coolers placed THE BREAKFAST BASKET Retail Eggs Spices Bacon Orange Juice Cheese Salsa Frozen Potatoes Bread Butter Mushrooms Total 1.29 1.99 4.99 3.79 3.59 2.99 2.59 2.49 4.99 1.89 $30.60 Margin %* Profits 35 33 25 29 29 27 35 35 22 35 29% 0.45 0.66 1.25 1.10 1.04 0.81 0.91 0.87 1.10 0.66 $8.88 Source: AEB Secondary Location Study prices from actual purchase ITEMS PURCHASED WITH EGGS % Total Consumers Mentioning Bacon, Ham, Sausage Baking Products 41 26 (flour, sugar, baking mixes) Cheese Bread, English Muffins, Biscuits Butter Milk Produce Items Spices, Condiments, Jams Breakfast Items 16 16 11 11 9 8 3 412 total responses/answers grouped by category/N=301 Source: AEB/Wisner Marketing Group, Promoting the Case for Eggs by the checkout area or in produce generated very strong results. In produce, there was a significant increase of tie-in items for omelets and other main SECONDARY LOCATION TEST RESULTS Increase Units Dollars Eggs: At Checkout +4.9% +4.1% Eggs: In Produce +4.2% +6.6% Produce Tie-In Item +7.0% +11.3% dish meals. ...all of the sales in the secondary locations were incremental 13 maximize egg category sales Managing the Egg Case PROPER SHELF MANAGEMENT YIELDS RESULTS In a five chain controlled test, stores were reset utilizing AEB Best Practice guidelines (see diagram below and page 19). The results from re-merchandising the egg case were dramatic, significantly increasing department sales and incremental profits in excess of $2,000. Proper shelf management puts more eggs in the cart. Remerchandising Test Results 5 Chain Study INCREASING EGG SPACE IMPROVES PERFORMANCE +$3,892 Per Store Sales Increase +$2,066 Test - 2,103 Per Store Profit Increase Some retailers have reduced egg space in the mistaken belief that egg sales will be the same “no matter what.” To evaluate Average Weekly Sales (dozens) egg space, 50% Space Increase - 8 week test period one chain 8 Weeks Prior with a rela1,473 dozen To Change tively small department allocated 8 Weeks After Change 2,103 dozen a 50% increase in linear space to determine sales impact. After eight weeks, sales had grown by 42.7% versus the control stores. Items with the greatest space increase also showed the largest sales growth. EGGS BELONG WITH DAIRY SIGNS Research consistently indicates that increased sales and consumer satisfaction will result when it is easy for the shopper to find everything they need and the information they want. Utilizing easy-to-read department signage, clear pricing, rail strips, and promotion signs will improve department results. 14 Shoppers expect eggs to be located with dairy, ideally as an anchor on the opposite end from the milk case. This % Answering "Eggs are very easy to find encourages in my store" (by case type) customers to shop Separate from Dairy 55% the entire dairy case. In-Line with Dairy 82% maximize egg category sales Managing the Egg Case MAKE PRICING EASY TO FIND egg color Egg shell and yolk color may vary, but color has nothing to do with egg quality, flavor, nutrition, or cooking characteristics. ____________ carton dates All egg cartons from USDA inspected plants display a Julian date - the date the eggs were packed expressed as the number of days since the first of the year. ____________ storage Fresh shell eggs can be stored in their cartons 4 to 5 weeks beyond their Julian date with insignificant loss of quality. Shopper want prices both over the egg case and on the shelf. In one study, the difficulty in finding prices was the single most mentioned dislike about shopping for eggs in the store. WHAT IS MEANT BY “FULL VARIETY?” A full variety is a “core” mix of egg sizes, pack sizes and types of eggs. This includes: 12 count Jumbo 12 count Extra Large 12 count Large 12 count Medium 6 or 8 count Large 12 count Brown 18 count Large 18 count Extra Large 2 1⁄2 or 5 dozen Nutrient-enhanced eggs Cage-free or free-range eggs Organic eggs Vegetarian eggs 1-3 Liquid egg items Additional varieties, packs, brands, and sizes can further enhance sales. SETTING THE CASE FOR SUCCESS Setting the egg case for success involves just a few simple guidelines: • • • • • Put the best sellers (typically 12-ct. & 18-ct. Large) in the well at opposite ends of the case. Place higher gross margin items, including specialty eggs, at eye level. Position the best selling items at the end of the traffic flow. Allocate space primarily based on overall sales in your market. Give a little extra space to higher margin and high growth items. The diagram below shows how these principles might be applied to a typical shelf set. 6 Ct Large 12 Ct Medium Specialty 12 Ct Small Liquid Eggs Egg Substitutes 12 Ct Extra Large 12 Ct Brown 18 Ct Extra Large 12 Ct Jumbo 12 Ct Large 2.5 Dozen 18 Ct Large ➤ ➤ ➤ ➤ ➤ ➤ ➤ ➤ ➤ ➤ ➤ ➤ ➤ ➤ ➤ ➤ TRAFFIC FLOW ➤ ➤ ➤ ➤ ➤ ➤ ➤ ➤ ➤ ➤ ➤ ➤ ➤ ➤ ➤ ➤ 15 maximize egg category sales Egg Nutrition SEEING IS BELIEVING EGGS AND CARDIOVASCULAR DISEASE Age-related macular degeneration (AMD) is the leading cause of blindness in North America. Approximately 200,000 new cases are diagnosed each year, and nearly six million Americans have suffered some vision loss from AMD. A rapidly aging and longer living population suggests that the prevalence of AMD is likely to triple over the next 25 years. Research funded by the The American Egg Board provides materials to food editors and others to promote a better understanding of diet and eye disease. A rapidly growing body of scientific evidence demonstrates that saturated fat, not dietary cholesterol, is the real culprit in raising blood, or serum, cholesterol levels. National Eye Institute has indicated that certain antioxidants, particularly lutein and zeaxanthin, may significantly reduce the risk of AMD. Eggs are an important dietary source of both lutein and zeaxanthin and may play an important role in reducing the risk of serious eye disease. ARE EGGS THE PERFECT SOLUTION FOR LOW-CARB DIETS? Led by the popularity of the Atkins diet, low-carb/ high-protein diets are being utilized by millions of Americans. No food meets the needs of low carb dieters like the incredible, edible egg. Protein? Eggs are the standard by which other protein sources are measured. A typical large egg contains over six grams of protein. Fat? An egg has 4.5 grams of fat, only 7% of the daily value. Only one-third (1.5 grams) is saturated fat and 2 grams are the mono-unsaturated variety. Studies conducted at University of Arizona, the Harvard School of Public Health, and others have concluded that the cholesterol levels of healthy people will probably remain about the same if they eat an egg a day. Tasty? You bet. Eggs are used in 94% of the households in the US. Almost everyone likes eggs. This is dieting without sacrifice. Versatile? Casseroles, stratas without bread, omelets, skillet suppers – consumers on low-carb diets crave variety, and eggs provide it. Costly? The one thing that eggs are not. USDA studies have confirmed that eggs are one of the cheapest forms of high quality protein available. Consumer interest in the egg category is being driven by individuals seeking smart choices for a high protein diet. ...EGGS ARE THE PERFECT CHOICE! 16 In addition, the American Heart Association has amended its guidelines on eggs and there is “no longer a specific recommendation on the number of egg yolks a person may consume in a week.” maximize egg category sales Egg Nutrition THERE IS NO LONGER A SPECIFIC RECOMMENDATION ON THE NUMBER OF EGG YOLKS A PERSON MAY CONSUME IN A WEEK CHOLINE DOES A BRAIN GOOD An essential nutrient, choline plays an important neurological role in the development brain and memory functions. It has also been found that prenatal deficiencies of choline have a negative impact on the development of areas of the brain related to learning and memory. With 125 mg of choline, one egg provides at least 22% of an adult’s daily requirement. WHAT’S IN AN EGG? Eggs are rich in nutrients and a very affordable component of a healthy diet. They contain, in varrying amounts, almost every essential vitamin and mineral needed by humans as well as several NUTRITION STATEMENT other beneficial food components. Nutrient or Quantity in One Percent of In fact, egg protein is of such high Other Component Large Egg* Daily Value** quality that it is a standard against Calories 75 4 which other proteins are compared. Total fat 5g 8 Take a look at the nutrition Saturated fat 1.5 g 8 statement and see what you get Cholesterol 211.5 mg 70 in today’s incredible, edible egg. Protein 6.3 g 13 BREAKFAST IS THE MOST IMPORTANT MEAL Mom was right. Eating a good breakfast is the best way to start the day. Research demonstrates that breakfast eaters live longer, are far less likely to be fat, and may have a reduced risk of developing diabetes. Having eggs at breakfast can also improve memory and cognitive skills. WANT TO LEARN MORE ABOUT EGGS AND NUTRITION? The Egg Nutrition Center in Washington, DC, monitors scientific research research regarding eggs and offers a wide variety of information and other resources. Log on to enc-online.com. In addition, the American Egg Board offers a wide range of materials for consumer affairs professionals, schools, and others. Vitamin A Vitamin D Vitamin E Vitamin B 12 Vitamin B 6 Folate Thiamin Riboflavin Phosphorus Zinc Iron Choline Lutein & Zeaxanthin 243 IU 17 IU 0.75 mg 0.6 mcg 0.07 mg 24 mcg 0.031 mg 0.24 mg 95 mg 0.55 mg 0.91 mg 125 mg 165 mcg 5 4 3 10 4 6 2 14 10 3 5 22 n/a * Large eggs are the size most commonly sold in the U.S. Eggs of larger or smaller sizes contain proportionally greater or lesser amounts of nutrients. ** Based on 2,000 calorie intake; for adults and children greater than or equal to 4 years of age 17 maximize egg category sales Retailer Support from AEB Get By With a Little Help From Your Friends at AEB... CHECK OUR CATALOG! The AEB materials catalog has retail merchandising materials, price signs, research reports, consumer literature. Call AEB or log on at aeb.org to get a copy. EGGSTRA! The quarterly retailer newsletter of the American Egg Board is available free to retailers. To subscribe call AEB or log on at aeb.orb. THINK FAST. THINK EGGS. THINK PROFITS. Need more copies of this workbook? Contact your egg supplier or log on to aeb.org. PRICE SIGNS Research demonstrates that clear pricing is important to consumers. Two styles are available to place over your egg case. Signs can easily be customized with your logo. EGG HANDLING for Safety & Quality for LOG ON TO AEB.ORG The AEB website has nearly 10 million visitors each year. Information is here for retailers, consumer affairs directors, foodservice operators and includes everything you want to know about the incredible, edible egg. Inspect the egg case frequently to remove out-of-date product and damaged eggs Move eggs into the cooler immediately upon delivery Store and display eggs at 45°or below Avoid placing heavier items on top of egg cases FOOD AND DRUG ADMINISTRATION (FDA) REGULATIONS Store eggs away from products that can emit strong odors A must-have for your back room. This 18-241⁄ 2” poster outlines proper egg care and handling tips for dairy clerks. Also available in Spanish. AND NOW… EXPANDED RETAIL RESOURCES ON THE WEBSITE – Available Summer 2004 Everything you want to know about the incredible, profitable egg all in one place. Research reports, category information, eggstra! archives, and a lot more. C O O L E R FOOD AND DRUG ADMINISTRATION (FDA) REGULATIONS EGG HANDLING 18 Safety & Quality T R U C K LOTS MORE ! Rotate eggs properly First In... First Out Follow these guidelines to insure customer satisfaction and safety AMERICAN EGG BOARD 1460 RENAISSANCE DRIVE • PARK RIDGE, ILLINOIS, 60068 • www.aeb.org maximize egg category sales Best Practices for Retailers Think Fast. Think Eggs. Think Profits. DOES YOUR EGG CASE MAKE THE GRADE? Use this check list to determine if you are “setting the case” for maximum sales and profits. Retailers who follow these shelf merchandising guidelines will see improved results. PLANNING YOUR STRATEGY ■ Egg case located in-line with dairy ■ Minimum 8-foot department ■ All egg types represented for full variety ■ Plan-o-grams for all stores SETTING THE CASE ■ Best-selling items set at opposite ends ■ High-margin and growth items at eye level ■ Space allocations based on local market needs ■ Additional space allocated to growth items COMMUNICATING WITH CUSTOMERS ■ Large overhead department sign ■ Pricing easy to find, both overhead and on-shelf ■ Color-coded cartons, rail strips and signs ■ Consumer information available on egg safety and nutrition OPERATING FOR BEST RESULTS ■ Employee handling guidelines posted in back room ■ Case temperatures maintained for maximum freshness (always under 45°F) ■ Employees trained in proper rotation procedures ■ Store policies for keeping the egg case clean, organized, and full ■ Accurate measures of damage and shrink MERCHANDISING FOR SUCCESS ■ Annual merchandising plan ■ Eight or more lead features annually ■ All sizes and types in promotion plan ■ Secondary location displays ■ Cross-merchandising with other items 19 American Egg Board 1460 Renaissance Drive Park Ridge, IL 60068-1340 or Contact us by fax or e-mail E-mail: aeb@aeb.org Fax: 847-296-7007 Visit our Website at www.aeb.org