CHAPTER I GENERAL ADMINISTRATION General Order Number DPL 09-08 Memorandum Circular Number 2010-016 Command Memorandum Circular Number 28-13 Memorandum Circular Number 2014-018 Memorandum Circular Number 2014-033 DICTM COMPENDIUM OF PNP ICT POLICIES 1 Republic of the Philippines Department of the Interior and Local Government National Police Commission NATIONAL HEADQUARTERS, PHILIPPINE NATIONAL POLICE Camp Crame, Quezon City CORRECTED COPY DESTROY ALL OTHERS April 1, 2009 GENERAL ORDERS NUMBER DPL 09-08 ACTIVATION 1. Effective this date, the Directorate for Information and Communications Technology Management with official acronym “DICTM” is activated to integrate and standardize all the major PNP information systems and resources to further improve frontline services. 2. Consistent with the provisions of NHQ-PNP Circular No. DPL-03-02 dated October 26, 2003, entitled “Specific Authority Delegated to the Directorial Staff”, the Deputy Chief of Administration shall exerlcise supervisory authority over the DICTIM. Likewise, the Chief of the Directorial Staff shall exercise supervisory authority over DICTM. 3. The Information Technology Management Service (ITMS) and the Communications and Electronics Service (CES) shall continue to exist as national administrative support units of the PNP and shall be placed under the functional authority of the Director for Information and Communications Technology Management. 4. The Command Group of DICTM shall be composed of the Director for Information and Communications Technology Management with a prescribed rank of Police Director, Deputy Director with a prescribed rank of Police Chief Superintendent and Executive Officer with a rank of Police Senior Superintendent. The DICTM shall maintain three (3) Divisions, namely: a) Plans and Programs Division; b) Systems Integration and Management Division; and c) Research and Development Division. These Divisions shall be headed by PCOs with a rank of Police Senior Superintendent. 5. The DICTM shall perform the following functions: a) Direct and oversee the implementation and formunlation of policies, plans and programs on Management Information Systems, networks, digital information security, Information and Communications Technology (ICT)-related intellectual property, electronics and communications technology resources of the PNP. This includes the inter-operability, integration, standardization, acquisition, utilization, development and maintenance of all ICT assets; b) Reviews, evaluates and approves the integration of all the existing information and communication systems of the PNP; c) Conducts ICT research, development and standardization; d) Designs and develops ICT education and training programs; e) Manages the radio frequency spectrum allocated to the PNP; f) Coordinates with other government, organizations on ICT matters; and DICTM non-government and foreign COMPENDIUM OF PNP ICT POLICIES 2 g) Performs other functions as directed by the Chief, PNP. 6. The personnel, logistics, funds and other requirements for the operationalization of DICTM shall be provided by the concerned Directorial Staff subject to existing policies and procedures and approval of the Chief, PNP. The Directorate for Comptrollership shall program and provide appropriate funds for the operation of the said Directorate. 7. The Directorate for Information and Communications Technology Management shall be housed at the ITMS Building, Camp Crame, Quezon City. The Office may absorb qualified and competent non-uniformed personnel from ITMS and CES to occupy the different positions prescribed in its staffing pattern. 8. The issuance of this General Orders is in accordance with the vested powers of the Chief, PNP under Section 26 of Republic Act No. 6975. BY COMMAND OF POLICE DEPUTY DIRECTOR GENERAL VERZOSA: Incls: Annex A - Functional Chart of the Directorate for Information and Management Communications Annex B - Organizational Structure and Staffing Pattern of the Directorate for Communications Technology Management Technology Information DISTRIBUTION: Chief, PNP TDCA TDCO TACDS/Executive Director, PMO Directorate Staff Directors, NSUs RDs, PROs 1-3, 5-13, MIMAROPA, CALABARZONL, ARMM, Cordilleral and NCRPO IG, IAS DICTM COMPENDIUM OF PNP ICT POLICIES 3 and PROPOSED FUNCTIONAL CHART DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT OFFICE OF THE DIRECTOR a. Direct and oversee the implementation and formulation of policies, plans and programs on Management Information Systems, networks, digital information security, Information and Communications Technology (ICT)-related intellectual property, electronics and communications technology resources of the PNP. This includes the inter-operability, integration, standardization, acquisition, utilization, development and maintenance of all ICT assets; b. Reviews, evaluates and approves the integration of all the existing information and communication system of the PNP; c. Conducts ICT research, development and standardization; d. Designs and develops ICT education and training programs; e. Manages the radio frequency spectrum allocated to the PNP; f. Coordinates with other government, non-government and foreign organizations on ICT matters; and g. Performs other functions as directed by the G, PNP. ICT PLANS AND PROGRAMS DIVISION SYSTEMS INTEGRATION AND MANAGEMENT DIVISION RESEARCH AND DEVELOPMENT DIVISION a. Sets policy agenda on ICT promotion and development; a. Sets policy agenda on Systems Integration for policy formulation, Implementing and evaluation; a. Set agenda for research on Information and Communications Technology for the PNP; b. Formulates, supervises and reviews the implementation of plans and programs in consonance with the PNP thrust on ICT development based on the PNP-ISSP, and existing ICT development policies; b. Formulates, supervises and evaluates the implementation of plans and programs for Information Systems Integration and Management and for standardization of Information System and Telecommunications codes, variables and parameters; b. Formulates, supervises and evaluates the implementation of plans and programs on ICT standardization of codes, variables and parameters; c. Prepares policies and plans in consonance with the PNP ICT thrust; d. Develops policies and plans for the acquisition, development, maintenance and administration of PNP-wide computer networks; e. Prepares annual ICT development plan for the PNP based on the PNP Information Systems Strategic Plan (ISSP); f. Develops and recommends tactical and strategic plans aligned to the PNP Information Systems Strategic Plan (ISSP); c. Formulates plans and policies for the integration of PNP-wide communications system; d. Formulates Supervises the ITMS and CES in Implementing Information and Communication Technology (ICT) projects; and e. Manages the radio frequency spectrum allocated to the PNP; and e. Conducts research on latest Information and Communications Technology products and services; f. Reviews, evaluates and recommends approval of data and communications system design and integration for the PNP; h. Develops and updates PNP Telecommunications System Strategic Plan and integrate it to the PNP – ISEP; g. Formulates, supervises and evaluates the implementation of plans and programs for ICT education and training; i. Formulate, implements and reviews policies and guidelines on Information Security and Cyber-Crime Law Enforcement; k. Reviews and updates existing ICT policies and guidelines of the PNP as necessity; d. Formulates, supervises and evaluates the implementation of plans and programs for standardization of Information Systems and Telecommunications codes, variables and parameters; f. Performs other tasks as directed by TDICTM. g. Reviews and updates existing PNP Information Systems Strategic Plan (ISSP); j. Coordinates with other government, nongovernment and foreign organizations on ICT matters; c. Formulates, supervises and evaluates the implementation of research-related projects and activities in support to the formulation, review and updates of the PNP Information Systems strategic plan and Telecommunication system Strategic plan; h. Conducts literacy and awareness programs on latest ICT products and services that are applicable to the PNP; OFFICIAL: i. Maintains library of standardization; and references j. Performs other tasks as directed by TDICTM. l. Supervises the ITMS and CES in implementing Information and Communication Technology (ICT) projects; and m. Performs other tasks as directed by TDICTM. DICTM on COMPENDIUM OF PNP ICT POLICIES 4 ICT Republic of the Philippines Department of the Interior and Local Government NATIONAL POLICE COMMISSION NATIONAL HEADQUARTERS PHILIPPINE NATIONAL POLICE OFFICE OF THE CHIEF, PNP Camp Crame, Quezon City August 26, 2010 MEMORANDUM CIRCULAR NUMBER 2010-016 SUBJECT: CONSULTATION OF ALL INFORMATION AND COMMUNICATIONS TECHNOLOGY (ICT) MATTERS TO DICTM 1. REFERENCES: a. Executive Order No. 269 series of 2004, entitled “Creating the Commission on Information and Communications Technology (CICT); b. Activation of DICTM pursuant to NHQ-PNP General Orders Number DPL-09-08 dated April 1, 2009; c. Verbal Instruction of Chief, PNP to standardize the PNP policies, programs, and projects pertaining to ICT; and d. Chief, PNP-approved Memo of TDICTM dated May 4, 2009 re: above subject. 2. PURPOSE: This memorandum circular provides guidelines and procedures in order to integrate and standardize all the major PNP information and communication systems and resources to further improve internal systems to include the inter-operability, integration, standardization, acquisition, utilization development and maintenance of all ICT assets with DICTM as the locus of authority on ICT matters. 3. DEFINITION OF TERMS: For purposes of this circular, the following terms shall mean: a. Information Technology – the study, design, development, implementation, support or management of computer-based Information Systems, particularly computer software applications and hardware. It deals with the use of computers to convert, store, process, retrieve, and securely transmit information the programs (software) that tell these components what to do. The physical components consist of the input devices, central processor, output and storage devices. b. Information System – system of major processes or operations which facilitates the storage, processing, retrieval and generation of information for decision-making, planning, controlling and monitoring purposes. It also refers to a group of related processes (manual or computerized) designed to generate information for the exclusive support of a major functional area of an organization (e.g. Personnel Management Information System, Logistics Management Information System, Financial Management Information System, etc.). c. Information and Communications Technology (ICT) – the totality of the electronic means employed to systematically collect, process, store, present and share information to end-users in support of their activities. It consists of computer systems, office systems, consumer electronics and telecommunications technologies, as well as networked information infrastructure the components of which include the telephone system, the Internet, fax machines, computers and its accompanying methodologies, processes, rules and conventions. It is also a combination of computer technology, microelectronics applications, and communications information techniques and methods. It encompasses the use of computers, data communications, office systems technologies, as well as any technology that deals with modern day application of DICTM COMPENDIUM OF PNP ICT POLICIES 5 computing and/or communication. It can also be seen as the marriage of information technology and data communication. d. External Contractor - Group or persons external to the organization that provide various Information Systems services for a charge such as application systems development, system support and maintenance, data encoding, consulting, etc., to provide, support or augment Information Systems requirements of the organization. e. Information Systems Strategic Plan (ISSP) - Refers to a three to five year computerization framework of an organization which describes how it intends to strategically use ICT in pursuit of its mission and functions. It is a written expression of how an agency intends to use ICT to support its data processing and decision-making processes. f. Outsource - An arrangement in which one company provides services for another company. g. Software - a set of instructions encoded in a computer (and its peripheral equipment) to execute a command or to process data. It uses a computer understandable language. These are the non-physical components, which may be an operating system, a development language, database management system, network management software, set of computer tools and utilities, or an applicable package, as well as the machine-coded instructions that direct and control the different hardware facilities. h. Uniform Equipment Specification Board (UESB) - a special board that sets standard specification of equipment to be procured by the PNP. 4. POLICIES a. Pursuant to NHQ-PNP General Orders Number DPL-09-08 dated April 1, 2009, DICTM is primarily mandated to assist the Chief, PNP in policy formulation and managing information, electronics and communications technology resources to promote, develop, and regulate integrated and strategic ICT systems, and reliable and efficient communications infrastructure including the inter-operability, integration, standardization, acquisition, utilization, development, and maintenance of all ICT assets in support to the PNP mission, providing it the “first-to-check” privilege on all ICT matters. b. It is the inherent and concomitant responsibility of the DICTM to ensure that proposed ICT plan, policies, programs and projects conform to set standards as provided for under Executive Order No. 269 and NHQ-PNP General Orders Number DPL-09-08, thus all PNP offices/units are required to advise, consult, and refer any and all proposed ICT plans, policies, programs and projects to DICTM, for study, evaluation and reference, and await its feedback, prior to implementation or non-implementation thereof. c. Under the supervisory and regulatory authority of the DICTM, all PNP offices and personnel shall adhere to guidelines in the proper use, maintenance, protection and preservation of ICT facilities, equipment, information and communications systems, data and information of the PNP which are property of the organization that requires honest and responsible stewardship and due diligence to keep the same working efficiently. d. Information Systems development, implementation and maintenance, and support to its required IT resources such as hardware, software, data network administration and security, and personnel is the responsibility of the ITMS. e. Support to electronics and communications infrastructure is the responsibility of the CES. DICTM COMPENDIUM OF PNP ICT POLICIES 6 5. GUIDELINES To achieve the above purposes, the following guidelines are hereby prescribed: a. Information and Communications Technology Equipment Acquisition 1) All requests for Information and Communications Technology (ICT) equipment acquisition as well as actual purchases from the minimum amount of five hundred thousand pesos (P500T) must be endorsed by the DICTM in conjunction with DRD, which shall ensure that all ICT resources acquisition conforms with the Uniform Equipment Standardization Board (UESB) of the PNP. 2) The ITMS and CES under the supervision of DICTM, shall maintain an inventory of all information and communications technology resources available in the PNP and may conduct audit on their actual use. 3) DICTM, together with DRD, shall set standards for Information and Communications Technology (ICT) equipment to be acquired by PNP units. b. Information Systems and Development 1) All Information Systems requirements of units shall be submitted to the DICTM which shall analyze, assess, review, consolidate and recommend priorities and feedback within the minimum period of fifteen (15) days upon receipt. 2) The DICTM shall be mainly responsible in satisfying the information systems requirements of the different PNP units by providing quality assurance standards on ICT and conforms with the ISSP. 3) All Information Systems project shall be subjected to a quality review process to ensure that the Information System meets the user requirements and meets the quality standards to be set by the DICTM. c. External Contractors/Outsource Entities 1) All external contractors must be accredited by the DICTM in its capacity as Chairman, UESB Technical Committee on ICT Equipment, before they are allowed to provide ICT related services to the PNP. 2) The DICTM shall always be represented in any PNP Bids and Awards Committees established to procure third party ICT service. 3) All Information and Communications System projects being handled by external contractors/outsource entities shall be supervised by ITMS and CES as the case may be under the functional supervision of the DICTM. 4) In case the ITMS cannot satisfy the information requirement of a unit because of urgency or other reasons, the Information System may be developed by an external contractor/outsource entity upon recommendation of DICTM. d. Software 1) The PNP does not condone the use of unlicensed software. 2) All acquisition of software must be endorsed and evaluated by the DICTM. 3) It shall be the responsibility of ITMS under the supervision of DICTM to maintain all the system, programming and application software being used in the PNP and to monitor their proper utilization. 4) software. DICTM The DICTM shall regularly evaluate productivity tools and office automation COMPENDIUM OF PNP ICT POLICIES 7 6. RESCISSION: All PNP policies, directives and other issuances which are inconsistent with the provisions of this Circular are hereby deemed rescinded or modified accordingly. 7. EFFECTIVITY: This Circular shall take effect after fifteen (15) days from the filing of a copy hereof at the University of the Philippines Law Center in consonance with Sections 3 and 4 of Chapter 2, Book VII of Executive Order No. 292, otherwise known as “The Revised Administrative Code of 1987, as amended. Copy Furnished: D-Staff P-Staff Dirs, NSUs Dirs, DIPOs DICTM COMPENDIUM OF PNP ICT POLICIES 8 Republic of the Philippines Department of the Interior and Local Government NATIONAL POLICE COMMISSION PHILIPPINE NATIONAL POLICE OFFICE OF THE CHIEF, PNP Camp Crame, Quezon City SUBJECT : Command Memorandum Circular 28-13 (PNP Information and Communications Technology (ICT) Management Eligibility) TO : See Distribution DATE : JUNE 13, 2013 1. REFERENCES: a. The PNP‟s Strategic Focus termed as “CODE-P. 2013 and Beyond,” specifically under the Strategic Focus 1 Competence which states that “the foundation of a highly capable, effective and credible PNP is the human resource development and management because our personnel are the most important component in helping our organization fulfill its mandate. Hence upgrading and enhancing the competence (knowledge, skills and attitude) of the police from basic to mandatory and specialized courses shall be a continuous process before they pursue their own field of expertise”; b. Command Memorandum Circular No. 15/2013 entitled “Activation of the Assessment Center of Third Level PCOs” which sets forth guidelines and procedures governing the activation and operations of an assessment center that will vet and assess PCOs for placement to third level positions and promotion to the ranks of PSSUPT to PDDG; c. Memorandum Circular No. 2008-012 entitled “Logistics Eligibility and Placement Policy” which prescribes the procedures and manner in granting logistics eligibility to PNP personnel; d. NAPOLCOM Memorandum Circular No. 2007-008 entitled “Prescribing the Promotion and Placement System for Third Level Police Commissioned Officers”, specifically under Section 7, para L2 which states that “Each Directorate shall formulate the parameters for the different competencies which shall become a mandatory requirement for the third level positions under their respective functional fields; e. NAPOLCOM Resolution No. 2006-325 entitled “Prescribing the Qualification Standards for Appointment as Information Technology Officer in the PNP via Lateral Entry” dated September 5, 2006; f. Civil Service Commission (CSC) Resolution No. 050910 approving the standards for lateral entry position of Computer Programmer in the PNP dated July 13, 2005; g. Republic Act No. 9292 entitled “An Act Providing for a More Responsive and Comprehensive Regulation for the Registration, Licensing and Practice of Professional Electronics Engineers, Electronics Engineers and Electronics Technicians, Repealing Republic Act No. 5734. Otherwise Known as The Electronics and Communications Engineering Act of the Philippines, “And for Other Purposes”; and h. Republic Act No. 7920 entitled “An Act Providing for a More Responsive and Comprehensive Regulation for the Practice, Licensing, and Registration of Electrical Engineers and Electricians.” 2. BACKGROUND: The Information and Communications Technology (ICT) has been at the forefront of global and innovations in the 21 st century. It has contributed so much to the DICTM COMPENDIUM OF PNP ICT POLICIES 9 growth and productivity of organizations and societies around the world. In the Philippine National Police (PNP), ICT is considered an important drive of innovation and transformation as the organization is aiming for a strategic change through the institutionalization of the Integrated Transformation Program-Performance Governance System (ITP-PGS) or the PNP Peace and Order Agenda for Transformation and Upholding of the Rule of Law (P.A.T.R.O.L.) Plan 2030 which envisions a more professional, effective and credible police service by the year 2030. To guarantee that the PNP organization will reap the benefits brought about by technology, the organization‟s ICT systems, facilities, processes, and other resources must be managed properly and effectively. Therefore, it is fundamental that the deployment of ICT personnel is governed by a specific policy that ensures the assignment of the right person to the right job. And so, the establishment and maintenance of the PNP ICT Management Eligibility List (PNP ICTMEL) is necessary. 3. PURPOSE: Specifically, this Command Memorandum Circular (CMC) aims to lay down the procedures and manner in granting ICT Management eligibility to PNP personnel. 4. SCOPE: This CMC applies to all Uniformed and Non-Uniformed Personnel (NUP) of the PNP who are presently holding, or aspiring to hold, a management position in DICTM, CES, or ITMS. 5. DEFINITION OF TERMS: For purposes of this Memorandum Circular, the following terms are defined as follows: a. Communications Technology (CT) – refers to the tools, equipment and methods used in communication. Communication technology facilitates communication between individuals or groups who are not physically present at the same location, at the same time. The CT includes telephones, telex, facsimile, radio, television, satellite, and recent computer-based technologies for communications such as video-conferencing, etc. b. Communications Technology (CT) Officer – A PNP personnel who has work experience in Communications Technology particularly in telephony, radio and data communications/networking technology. c. Computer Engineering – refers to the study that integrates electronic engineering with computer sciences to design and develop computer systems and other technological devices. Computer engineering professionals have expertise in a variety of diverse areas such as software design, electronic engineering and integrating software and hardware (TechOpedia). d. Electrical Engineer (EE) – a person who renders or offers to render professional electrical engineering service [RA 7920, Sec (2) (a)]. e. Electrical Engineering – a branch of engineering that deals with the practical application of electricity esp. as related to communications, the distribution of power, and the design and operation of machinery and equipment (MerriamWebster). f. Electronics Engineer (ECE) – a person who is qualified to hold himself/herself out as a duly registered/licensed Electronics Engineer and to affix to his/her name the letters “ECE” [RA 9292, Sec (3) (c)]. g. Electronics Engineering – deals with the implementation of applications, principles and algorithms developed with many related fields, for example DICTM COMPENDIUM OF PNP ICT POLICIES 10 solid-state physics, radio engineering, telecommunications, control systems, signal processing, systems engineering, computer engineering, instrumentation engineering, electric power control, robotics and many others (Wikipedia). h. Eligibility – refers to the qualification granted to a member of the PNP (uniformed or non-uniformed) in order to qualify him/her to be assigned to a position in the PNP ICT family on the basis of acquired training, experience and competence. The inclusion of PNP personnel in the PNPICTMEL shall be covered by the appropriate PNP-NHQ orders upon request of the Director for DICTM thru ICTEP Board. i. Eligible – one who is in the PNPICTMEL and is qualified to be designated in a particular position in the PNP ICT Family as provided in this Memorandum Circular. j. Equivalent Degree Course – any Bachelor of Science (B.S.) or Bachelor of Arts (B.A.) course with at least eighteen (18) units of IT and/or CT Subjects. k. Fundamentals of Networking & Data Communication Course – the course is designed to provide students/participants the knowledge about designing and installing shared information, data or resources through LAN/Internet connections. This training course is conducted by ITMS for 63 training hours. l. ICT Course – a formal study in any of the following disciplines: Computer Science, Information Technology, Software Engineering, Information Security, Computer Engineering, Electronic Communications Engineering, Electronics Engineering, or Electrical Engineering. m. ICT Resources – may include computer machines, software applications, information systems, data and databases, communication devices, information networks and other related hardware and software components. n. ICT Systems and Infrastructures – pertain to the collection of hardware, software, and processes used to generate, store transmit, and/or share information. These include the computer-based information system, information networks, and communication facilities. o. IT Specialist – a person who has work experience for at least three (3) years in the field of information and communication technology particularly as either a Systems Analyst, Software Engineer, Computer Programmer, Information Security Officer, System Administrator Network administrator, IT Project Manager or other professional work in the field of Information Technology (IT). p. Information and Communications Technology (ICT) - is the broader term of IT to explicitly include the field of electronic communications. q. Information and Communications Technology Management Course (ICTMC) – a qualification/competency course conducted by DICTM, in coordination with PNPTS, for Senior PCOs particularly for third level PCOs and for NUP with salary grade of at least SG 15. The training course is conducted by DICTM with duration of 248 hours. The AFP ICT Executive Management Course or other postgraduate ICT courses from any recognized colleges and universities locally or abroad may be considered as equivalent courses, provided that the PNP personnel who undergo such courses are covered with appropriate PNP-NHQ orders. However, PNP personnel who have taken or still taking equivalent courses during their free-time need not be covered by appropriate PNP-NHQ orders. DICTM COMPENDIUM OF PNP ICT POLICIES 11 r. Information Systems (IS) – is a collection of hardware, software, process and personnel organized to collect, store, process and present information in support of business operations, management and decision-making. s. Information Technology (IT) – refers to the tools, machines, techniques, crafts and methods used to support the collection, storage, processing and presentation of information. This includes computer machines, computer applications, databases, information systems, computer networks, and similar technologies. t. Information Technology Officer (ITO) – a person tasked to administer the development, utilization and maintenance of information systems, databases and computer networks of the PNP. u. Integrated and Accredited Professional Organization – a non-stock, nonprofit corporation registered with the Securities and Exchange Commission and recognized by the Board, the Commission and all government agencies as the one and only integrated and accredited national organization for the said professionals. v. PNP ICT Family – all PNP units performing ICT functions to include the personnel assigned thereat. For purposes of this CMC, the PNP ICT Family includes the Directorate for Information and Communication Technology Management (DICTM), Information Technology Management Service (ITMS), Communications and Electronic Service (CES), and their subordinate offices in the regional, provincial, city, and municipal levels. w. PNP Information & Communication Technology Management Eligibility List (PNPICTMEL) – refers to the roster of PNP personnel who possess the mandatory training, experience and competence to qualify them for assignments in the PNP ICT family. x. Postgraduate ICT Course – any advance ICT Course that is considered as preparatory to a master‟s degree (see ICT Course). y. Qualification Standards – refer to the basic qualifications that PNP personnel must possess in order to be considered for assignment in the PNP ICT family. z. Regional Communications and Electronics Office (RCEO) – Regional CES Offices concerned with all the communication requirements of the Police Regional Offices including its subordinate units. 6. PROCEDURES IN GRANTING ICT MANAGEMENT ELIGIBILITY: a. There shall be an ICT Steering Committee (ICTSC) which is the sole approving authority for all the conferment of Eligibility for Category l to V positions (for DICTM) and Category I to IV positions (for CES and ITMS). b. The composition of Information and Communications Technology Steering Committee (ICTSC) shall be as follows: Director, DICTM - Chairman Deputy Director, DICTM - Vice Chairman Director, ITMS - Member Director, CES - Member Deputy Director, ITMS - Member Deputy Director, CES - Member Admin, DICTM - Secretariat c. There shall also be an Information and Communications Technology Management Eligibility Assessment Board (ICTMEAB), which shall deliberate/process and recommend to ICTSC the approval of the DICTM COMPENDIUM OF PNP ICT POLICIES 12 conferment of ICT Management eligibility for all the aforementioned categories. d. The ICTMEAB shall be composed of the following: Deputy Director, DICTM - Chairman Executive Officer, DICTM - Vice Chairman CDS, ITMS - Member CDS, CES - Member C, SIMD, DICTM - Member C, PPD, DICTM - Member C, RDD, DICTM - Member C, Admin, ITMS - Secretariat for IT Matters C, Admin, CES - Secretariat for CT Matters e. Other functions of the ICTMEAB: 1) Prepare, maintain and update the PNP ICT Management Eligibility List; 2) Responsible for the semi-annual publication of ICT management eligible personnel as reference in the designation/placement of personnel in ICT positions. f. Both the ICTSC and ICTMEAB shall be formally organized through the issuance of official order by DPRM. g. For Category V (Lateral Entry Level Positions) – the respective Personnel Board of ITMS and CES shall be responsible for selecting appropriate personnel among the applicants who meet the basic qualification requirements enumerated in their respective matrix under Section 7 of this CMC. 7. ELIGIBILITY CATEGORIES IN PNP INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) POSITIONS: There shall be five (5) categories for regular management positions in DICTM, ITMS and CES and a reserve category with the description and criteria as follows: A. Eligibility Categories of Management Positions in DICTM Category Position Category I Director Deputy Director DICTM Qualifications Must be an Engineer (ECE or EE) or Graduate of Bachelor of Science in Computer Science, Computer Engineering, Information Technology, Information Management or equivalent degree Course For organic DICTM Third Level PCO, any degree Course is considered; With Master Degree in any related field; Must have completed the Information and Communications Technology Management Course (ICTMC) or its equivalent, and At least one (1) year experience in any position under Category II in DICTM or Category I in CES and ITMS. Rank Requirement/ Salary Grade Prescribed PNP Staffing Pattern COMPENDIUM OF PNP ICT POLICIES 13 Category II Executive Officer Category III Division Chief Category IV Assistant Division Chief Category V Section Chief DICTM Must be an Engineer (ECE or EE) or Graduate of Bachelor of Science in Computer Science, Computer Engineering, Information Technology, Information Management or equivalent degree course. For organic DICTM Third Level PCO, any degree Course is considered; With Master Degree in any related field; Must have completed the Information and Communications Technology Management Course (ICTMC) or its equivalent; and At least one (1) year experience in any position under Category III in DICTM or Category II in CES and ITMS Must be an Engineer (ECE or EE) or Graduate of Bachelor of Science in Computer Science, Computer Engineering, Information Technology, Information Management or equivalent degree course. For organic DICTM Third Level PCO, any degree Course is considered; With Master Degree in any related field; Must have completed the Information and Communications Technology Management Course (ICTMC) or its equivalent; and At least one (1) year experience in any position under Category IV in DICTM or Category III in CES and ITMS. Must be an Engineer (ECE or EE) or Graduate of Bachelor of Science in Computer Science, Computer Engineering, Information Technology, Information Management or equivalent degree course. For organic DICTM Third Level PCO, any degree Course is considered; Has completed the Information & Communications Technology Management Course (ICTMC) or its equivalent; and At least one (1) year experience under Category V in DICTM. Must be an Engineer (ECE or EE) or Graduate of Bachelor of Science in Computer Science, Prescribed PNP Staffing Pattern Police Senior Superintendent Prescribed PNP Staffing Pattern Prescribed PNP Staffing Pattern COMPENDIUM OF PNP ICT POLICIES 14 Computer Engineering, Computer Engineering, Information Technology, Information Management or equivalent degree course. For organic DICTM Third Level PCO, any degree Course is considered; At least five (5) years accumulated experience in the PNP ICT Family as either an IT or CT Officer; and Preferably has completed the Information & Communication Technology Management Course (ICTMC) or its equivalent. B. Eligibility Categories of Management Positions in CES Category Position Qualifications Rank Requirement/ Salary Grade Police Chief Superintendent (PCSUPT) or Senior Superintendent (PSSUPT) Category I Director Must be an Engineer (ECE or EE) or Organic CES Third Level PCO;s With Master Degree in any related field; Completed the Information & Communications Technology Management Course (ICTMC); and At least one (1) year experience under Category II-A. A Deputy Director Must be an Engineer (ECE or EE) or organic CES Third Level PCO; With Master Degree in any related field; Completed the Information & Communications Technology Management Course (ICTMC); and At least one (1) year experience under Category II-B. PSSUPT B Chief of Directorial Staff (CDS) Must be an Engineer (ECE or EE) or organic CES Third Level PCO; Completed the Information & Communications Technology Management Course (ICTMC); and At least one (1) year experience under Category III. Must be an Engineer (ECE or EE) or organic CES Third Level PCO; Completed Information & Communications Technology PSSUPT Category II Category III DICTM Division Chief RCEO Chief Police Senior Superintendent (PSSUPT) or Superintendent (PSUPT) COMPENDIUM OF PNP ICT POLICIES 15 Management Course (ICTMC); and At least one (1) year experience under Category IV-A. Category IV A B C Category V Assistant Division Chief Must be an Engineer (ECE or EE) or organic CES Officer; At least two (2) years as CT Officer; and At least one (1) year experience under Category IV-B or IV-C. Prescribed PNP Staffing Pattern Section Chief (CES NHQ Level) Section Chief (RCEO Level) Must be an Engineer (ECE or EE) or organic CES Officer; and At least one (1) year as CT Officer. Prescribed PNP Staffing Pattern Must be an Engineer (ECE or EE) or organic CES Officer; s At least one hundred twenty (120) hours relevant training on Communications Technology (Telephony, Radio and Data Communication/Networking Technology); and At least six (6) months as CT Officer. Must be an Engineer (ECE or EE) or organic CES Officer; and At least two (2) years experience in the field of CommunicationElectronic Engineering. Prescribed PNP Staffing Pattern Lateral Entry Level Position for CT Officer Police Inspector C. Eligibility Categories of Management Positions in ITMS Category Position Qualifications Category I Director Must be a graduate of Bachelor of Science in Computer Science, Computer Engineering, Information Technology or other related Course. For organic ITMS Third Level PCO, any degree Course is considered; With Master Degree in any related field; Completed the Information & Communications Technology Management Course (ICTMC); and At least one (1) year experience under Category II-A. Deputy Director Must be a graduate of Bachelor of Science in Computer Science Computer Engineering, Information Technology or other Rank Requirement/ Salary Grade Police Chief Superintendent (PCSUPT) or Senior Superintendent (PSSUPT) Category II A DICTM PSSUPT COMPENDIUM OF PNP ICT POLICIES 16 B Category III Category IV A B DICTM Chief of Directorial Staff (CDS) Division Chief Regional Chief (when position becomes available) Assistant Division Chief Section Chief related Course. For organic ITMS Third Level lPCO, any degree Course is considered; With Master Degree in any related field; Completed the Information & Communications Technology, Management Course (ICTMC); and At least one (1) year experience under Category II-B. Must be a graduate of Bachelor of Science in Computer Science, Computer Engineering, Information Technology or other related Course. For organic ITMS Third Level PCO, any degree Course is considered; Completed the Information & Communications Technology Management Course (ICTMC); and At least one (1) year experience under Category III. Must be a graduate of Bachelor of Science in Computer Science, Computer Engineering, Information Technology or other related Course. For organic ITMS Third Level PCO, any degree Course is considered; Completed the Information & Communications Technology Management Course (ICTMC); and At least one (1) year experience under Category IV-A. Must be a graduate of Bachelor of Science in Computer Science, Computer Engineering, Information Technology or other related Course. For organic ITMS Officer, any degree Course is considered; At least two (2) years as IT Officer; and At least one (1) year experience under Category IV-B or IV-C Graduate of Bachelor of Science in Computer Science, Computer Engineering, Information Technology, Information Management or equivalent degree course. For organic ITMS Officer, any degree Course is considered; and At least one (1) year as IT Officer; Has completed the following IT PSSUPT Prescribed PNP Staffing Pattern Prescribed PNP Staffing Pattern Prescribed PNP Staffing Pattern COMPENDIUM OF PNP ICT POLICIES 17 Category V Lateral Entry Level Position for IT Officer Courses: a. System Analysis and Design or any Computer Programming Course, b. Fundamentals of Networking and Data Communication Course, and Completed at least twenty four (24) hours of continuing professional education obtained through trainings, seminars, conferences and/or workshops pertaining to Information Technology (IT). Graduate of Bachelor of Science in Computer Science, Computer Engineering, Information Technology, Information Management or equivalent degree course; At least three (3) years practicing IT Specialists; and Has an Electronic Data Processing Specialist Eligibility for Software Experts or passed the Civil Service Commission (CSC) Career Service Professional Eligibility (based on NAPOLCOM Resolution No. 2006-325 and CSC Resolution No. 050910) Police Inspector 8. GUIDELINES FOR INCLUSION IN PNP ICT ELIGIBILITY LIST: DICTM a. PNP uniformed and non-uniformed personnel in the active service who satisfy all of the requirements and qualifications and none of the grounds for disqualification, enumerated in Section 9 of this CMC are eligible for inclusion in the PNPICTMEL. b. PNP personnel who satisfactorily completed the Information and Communications Technology Management Course (ICTMC) shall be automatically included in the PNPICTMEL and may be designated to occupy appropriate position in the PNP ICT family. Provided, that the designation of third-level PCOs is in consonance with the provisions of CMC 15/2013 (Reference 1.b). c. PNP personnel who obtained a postgraduate diploma or certificate on ICT Course not conducted by the PNP or AFP may be granted eligibility provided that they submit request for accreditation attaching the Program of Instruction (POI) of the course for deliberation of the ICTMEAB. d. PNP Personnel who possess a Master‟s or Doctorate Degree on ICT Course need not apply for accreditation, provided that they shall submit an original copy of the Transcript of Records (TOR) and Diploma of the said degree to the appropriate Secretariat of the ICTMEAB for their inclusion in the PNPICTMEL. e. PNP Personnel who were recruited by ITMS and CES, and whose names were included in the PNPICTMEL, shall be given top priority to occupy Table of Organization (TO) positions in the ICT family provided that they are qualified to the position. COMPENDIUM OF PNP ICT POLICIES 18 f. Due to the technical nature of the functions of DICTM and to establish a regular source of its personnel, the Director for Information and Communications Technology Management (TDICTM) may recommend to the appropriate approving authority for the transfer/reassignment of any personnel from ITMS and CES to DICTM provided that said personnel is included in the PNPICTMEL. g. TDICTM may also recommend to the appropriate approving authority the relief and transfer outside of ITMS, CES and DICTM of any PCO holding key position in ICT family who is not eligible for the said position or whose designation violates this CMC; Reserve Category – PNP personnel who are in the active service and are neither designated nor assigned in the PNP ICT family but are ICT eligible, based on the criteria and qualification standard mentioned in this CMC, must be included in PNPICTMEL as alternate pool of ICT eligible personnel. In case of vacancy and no immediate-eligible personnel is available, those in the Reserve Category may be designated to any ICT position he/she is qualified for. h. 9. GROUNDS FOR EXCLUSION FROM THE ICT ELIGIBILITY LIST: Any personnel may be dropped or removed from the ICT Eligibility List by the ICT Steering Committee (ICTSC) for Category I positions, or by the ICT Eligibility and Placement Board (ICTMEAB) for Category II-IV positions, after having been found guilty of any of the following causes: a. Grave misconduct defined under PNP Rules and Regulations and Code of Conduct of Ethical Standards for Public Officials and Employees (R.A. No. 671l3, as amended); b. Violations of Anti-Graft and Corrupt Practices Act (R.A. No. 3019 as amended); c. Violations of Anti-Photo and Video Voyeurism Act (R.A. No. 9995); d. Violations of other ICT-related laws; e. Violations of PNP ICT Policies (Memorandum Circulars; Letter of Instructions, and other directives; and f. Other factors detrimental to the interest of the PNP as determined by the PNP ICTSC and ICTMEAB may constitute valid ground for disqualification. 10. TRANSITORY PROVISIONS: Any PCO, PNCO or NUP presently assigned with the ICT family who lacks any of the required eligibility shall be given three (3) years upon the effectivity of this CMC to comply with the requirements. Failure to take and complete the required course or other mandatory requirements (enumerated in the Category Matrix) shall cause his/her reassignment outside of ICT family. During this period the DICTM shall program the conduct of sufficient number of ICT eligibility course to ensure that members of the ICT family will be given the opportunity to comply with the mandatory training requirements. 11. RESCISSION: All PNP policies, directives and other issuances which are inconsistent with the provisions of this CMC are hereby deemed rescinded or modified accordingly. DICTM COMPENDIUM OF PNP ICT POLICIES 19 12. EFFECTIVITY: This CMC shall take effect immediately upon approval. Distribution: D-Staff/DIPOS Dirs, NSUs RDs, PROs AIG, IAS Dir, CPSM C, WCPC C, HRAO DTC, AIDSOTF Copy furnished: Command Group PCTC SPA to SILG DICTM COMPENDIUM OF PNP ICT POLICIES 20 Republic of the Philippines NATIONAL POLICE COMMISSION NATIONAL HEADQUARTERS PHILIPPINE NATIONAL POLICE OFFICE OF THE CHIEF, PNP Camp Crame, Quezon City JUNE 16, 2014 PNP MEMORANDUM CIRCULAR Number 2014- 018 THE PNP BASIC COMPUTER ESSENTIALS CERTIFICATION SYSTEM 1. REFERENCES: a. PNP ICT Management Strategic Focus – “Implementation of On-Line Information and Computer Literacy Campaign through PNP website (www.pnp.gov.ph)”; and b. The “PNP Strategic Focus: CODE-P towards the realization of the PNP P.A.T.R.O.L. Plan 2030” Charter Statement – “Develop empowered and competent work force” as a part of learning and growth strategy. 2. RATIONALE: The challenge to cope with Information Technology (IT) is very important as technology advances at a very rapid case thus more people must be able to deal with it. According to a book by Andres Hatum entitled: “The New Workforce Challenge”, between 2010 and 2014l, there will be a significant growth of 22 to 47 percent Generation Y workforce. The Gen Y workforce are people born from 1979 and later who value work and life integration, flexible workplace, and are technology savvy. In the PNP organization, almost 50 percent of PNP personnel are 35 years old and below. Most of them are graduates of baccalaureate degrees with IT curriculum. Likewise, with the Information Technology boom, most of them are exposed to the latest IT innovations e.g. smart phones, tablets and other high-end gadgets, making them IT savvy. With their basic IT skills, PNP personnel who are 35 years old and below have remarkable roles in the growth and progress of the organization. They demonstrate higher productivity, make fewer errors, and possess more of the skills valued by everyone especially the clientele. However, the PNP organization needs a workforce with updated knowledge and IT skills. All our personnel, not only 35 years old and below, should be computer literate in order to keep them abreast with technological changes. 3. PURPOSE: This Memorandum Circular (MC) sets forth guidelines and procedure in the development, administration, and maintenance of PNP Basic Computer Essentials Certification System for PNP personnel. It shall cover the guidelines and procedures for the granting of Basic Computer Essential Certification to PNP personnel as additional requirement in their placement/designation or transfer to any administrative positions in all units of the PNP. It aims to: a. Create a PNP electronic learning tutorial on IT specifically on Office Productivity Suite (Word processing, Spreadsheet, Slide Presentation, and Proper use of Internet and e-mail), Fundamentals of Networking, Multi Media, Computer Troubleshooting and Programming for PNP personnel in DICTM COMPENDIUM OF PNP ICT POLICIES 21 order to establish a culture of excellence and increase their appreciation and understanding of IT; b. Set guidelines and procedures in the conduct of certification examination for basic computer essentials (Office Productivity Suite, Basic Hardware and Software concepts, and Proper use of Internet and e-mail) for PNP personnel in order to validate their basic IT skills; and c. Ensure that all PNP personnel are computer literate and able to prepare basic PNP communications, slide presentations, and formula-based spreadsheets. 4. DEFINITION OF TERMS: a. Applicant – a PNP personnel who applies for the certification examination. b. Certification – is a confirmation/accreditation given to PNP personnel who successfully passed the certification examination on basic computer essentials. c. Computer Troubleshooting - is the process of identifying and fixing computer problems. This may involve hardware or software or both. d. e-Learning – refers to the use of electronic media and information and Communication Technologies (ICT) in education. It is a self-paced learning. e. Examinee – a PNP personnel who takes the PNP Basic Certification Examination. f. Information Technology (IT) – is the study, design, development, implementation, support or management of computer-based information systems, particularly software applications and computer hardware. g. Internet – is a computer network consisting of a worldwide network of computer networks. h. Multimedia – refers to content that uses a combination of text, audio, still images, animation, video, or interactivity content forms. i. Networking – is linking/connecting two or more computing devices together for the purpose of sharing data and resources. j. Office Productivity Suite - is a collection of office productivity programs such as word processing, spreadsheet and slide presentation. k. Online – means available over the internet or acceptable via computer. l. Placement – refers to the selection and designation of qualified PNP personnel to a certain position. m. PNP Basic Computer Essentials Certification Examination – is an assessment intended to measure the examinee‟s knowledge in basic computer essentials to wit: word processing, spreadsheet, slide presentation, basic hardware and software concept, proper use of internet and e-mail. n. PNP personnel – refers to Police Commissioned Officers, Police NonCommissioned Officers or Non-Uniformed Personnel of the PNP. o. Proctor – a PNP personnel who is designated to supervise the examinees during the examination. p. Programming – is a process creating a sequence of instructions to enable the computer to execute something. q. Slide Presentation – is a method used to display information, normally in the term of a slide show using presentation software. r. Software – is a general term for the various kinds of computer programs used to operate computers, peripherals and related devices. s. Spreadsheet – is an interactive computer application program for organization and analysis of data in tabular form. t. Transfer – refers to the re-assignment or movement of PNP personnel from one office/unit to another within the PNP. u. Word Processing – is an interactive computer application program that produces electronic documents. 5. GUIDELINES: DICTM COMPENDIUM OF PNP ICT POLICIES 22 a. POLICIES 1) DICTM through ITMS shall design an e-learning tutorial suited for PNP personnel. It shall cover Office Productivity Suite, Computer Hardware Maintenance and Troubleshooting (CHMT), Data Communications and Networking, Multi-media, Programming and Web page development. The ITMS shall also provide linkages to new IT trends and developments in the PNP website. 2) DICTM through ITMS shall design the Basic Computer Essentials Certification Examination. The scope shall be limited to office productivity suite (word processing, spreadsheet and slide presentation), basic hardware and software concepts, and proper use of internet and e-mail. 3) DHRDD shall monitor the compliance of all PNP personnel who are required to take the PNP Basic Computer Essential Certification Examination. 4) DPRM shall maintain a list of those who passed the PNP Basic Computer Essentials Certification Examination for ready reference. 5) DC shall provide fund support for the implementation of this Memorandum Circular. 6) All PNP personnel 35 years old and below, upon effectivity of this memorandum, are required to take and pass the PNP Basic Computer Essentials Certification Examination. 7) All other PNP personnel assigned in all admin offices/units and those assigned in operational offices/units performing administrative functions are required to undergo the PNP Basic Computer Essentials e-learning. 8) Passing Rate at 75%. 9) All Uniformed Personnel 35 years old and below who would fail the certification examination after three tries may not be allowed to occupy positions performing solely administrative functions in all units of the PNP. Likewise, failure to pass the certification examination may be a ground for downloading/deployment to operational and field units of the PNP. 10) All Non-Uniformed Personnel who would fail the certification examination after three tries shall attend Office Productivity Refresher Training and shall immediately re-take the examination. b. PROCEDURES 1) REGISTRATION a) Applicant must have a valid email address preferably a PNP issued email address. b) Admin Office of the concerned office/unit must submit the name of the applicant and his/her official email address to ITMS. c) The ITMS-Training and Research Division shall maintain the list of applicants and prepare/publish the schedule of the examination. 2) PRE-EXAMINATION a) Applicant may read and review the e-learning tutorials in preparation for the examination. DICTM COMPENDIUM OF PNP ICT POLICIES 23 b) If the applicant prefers hands-on classroom learning, he or she may coordinate with the ITMS-Training and Research Division, to schedule classroom training or may enroll to any Training Centers offering IT courses. c) All questions will be taken from the PNP e-learning tutorials. 3) EXAMINATION PROPER a) The examination shall be supervised by the designated ITMS proctors. b) The examination may be taken in any venue with internet access as decided by their respective Directors. c) The examination will start on-time thus late comers will not be allowed to take the examination. d) The examinee will be directed by the proctor to log-on in the certification examination program. He shall be provided with username and password by the proctor. e) The examinee shall carefully read the written supplementary instructions and complete the remaining steps to take the examination. f) The examination is limited to 2 hours and 30 minutes. g) The following are the types of examination and points allocation: International Computer Driving License (ICDL) – Type Exercises Word – 20 points Excel – 20 points Powerpoint – 20 points Multiple Choice Basic IT – 40 points Practical Exercises Memo preparation – 10 points Slide presentation preparation – 10 points h) In case of power interruption, internet failure and other similar incidents beyond the control of the examinee, he/she shall take the examination from the start. i) The Administrative Officer and/or designated proctor may cancel the examination depending on his/her discretion. He/she may request for a new schedule of the examination together with an incident report to justify the request. j) The examination shall be properly documented thus the designated proctors are required to submit immediately after the examination a report similar to the “After Opening/Closing Report format of DHRDD” to DPRM. Documentation may include video clips of the actual examination. 4) CONDUCT AND EXAMINATION VIOLATIONS Examine must not compromise the integrity or confidentiality of the PNP certification examination: a) He/she shall not disclose the examination content. b) Cheating will not be tolerated. c) An examinee who is found cheating during the examination and/or disclosing the content of the examination shall be dealt with pursuant to NAPOLCOM Memorandum Circular Nr: 2007-001 entitled “Uniform rules of Procedure Before the Administrative authorities and the Internal Affairs Service of the PNP”. If found culpable, his/her certification shall be nullified. DICTM COMPENDIUM OF PNP ICT POLICIES 24 5) RETAKING THE EXAMINATION Those who would fail the examination shall wait for three months to retake. 6) EXAMINATION RETIREMENT All questionnaires shall be updated regularly by ITMS every six months. Five sets of questionnaires each will be maintained by ITMS. The previously used questionnaires will be phased out. 7) FINAL RATING AND CERTIFICATION a) The computation of final rating will be as follows: Final Rating = [(Raw Score/Total Number of items x 50) +50] b) Official copies of the result will be forwarded to DPRM and to their respective unit assignments within five days through their email address. c) A certificate will also be sent through email for those who passed the examination. d) The trditms@pnp.gov.ph is the official email address that will be used to send the certificates. 8) VALIDITY AND RE-CERTIFICATION The certification does not expire. A PNP personnel may re-certify only when required by higher and competent authorities. 9) EXEMPTION The following PNP personnel are exempted from taking the PNP Basic Computer Essentials Certification examination. a) All PNP personnel who are certified by the International Computer Driving License (ICDL) or by any globally accepted IT International Certification Body. b) All PNP personnel who passed the IT Proficiency Examination administered by the National Computer Institute, Information and Communication Technology Office, Department of Science and Technology. c) All PNP personnel who have undergone the Information and Communication Technology Management Course (ICTMC). 6. TRANSITORY PROVISIONS: a. DICTM through ITMS shall complete the PNP Basic Computer Essentials e-learning and disseminate it to all PNP offices/units at least one month prior to the certification examination. b. The training seminar and certification examination of PNP personnel assigned within Camp Crame may be conducted at the ITMS Training Room or any venue available within the premises of the concerned office/unit in coordination with ITMS. c. The training seminar for Police Regional Offices shall be scheduled and administered by their respective ARMD Officers and IT Officers in coordination with ITMS. DICTM COMPENDIUM OF PNP ICT POLICIES 25 7. RESCISSION: All existing directives and other issuances that are contrary to or inconsistent with this MC are hereby rescinded or modified accordingly. 8. EFFECTIVITY: This MC shall take effect after fifteen (15) days from the filing of a copy hereof at the University of the Philippines Law Center in consonance with Section 3 and 4 of chapter 2, Book VII of Executive Order No. 292 otherwise known as the “Revised Administrative Code of 1987” as amended. Distribution: Command Group D-Staff P-Staff NSUs PROs DICTM COMPENDIUM OF PNP ICT POLICIES 26 Republic of the Philippines National Police Commission NATIONAL HEADQUARTERS PHILIPPINE NATIONAL POLICE OFFICE OF THE CHIEF, PNP Camp Crame, Quezon City SEPTEMBER 01, 2014 PNP MEMORANDUM CIRCULAR Number 2014- 033 REVISED GUIDELINES IN THE CERTIFICATION OF PNP INFORMATION SYSTEMS 1. REFERENCES: a. Command Memorandum Circular No. 2014-11 entitled: “DICTM Certification for PNP Information Systems” dated March 13, 2014. b. Memorandum Circular No. 2010-016 dated August 26, 2010 entitled “Consultation of all Information and Communications Technology (ICT) Matters to DICTM”; and c. PNP Patrol Plan 2030 as enhanced by the Strategy Focus – “CODE-P: 2013 and Beyond.” 2. RATIONALE: Attuned to the call of information age, the Philippine National Police has recognized the importance of Information and Systems in the routine performance of its mandates. To support this, an Information Systems Strategic Plan (ISSP) for 2015 to 2017 (Annex “A”) was crafted to address the PNP‟s ICT strategic thrusts and programs. In compliance with the lSSP, the PNP has identified critical Information Systems (IS) to be used throughout the organization. Unfortunately, not all of these IS were referred to the Directorate for Information and Communications Technology Management (DICTM) for review, evaluation, and certification. As provided for in No. 4 para b of PNP MC No. 2010-016l, these Information Systems should have been referred to DICTM to ensure compliance with the standards and controls of the organization. This referral would also ensure that all IS would complement the ICT initiatives of the PNP. The nonadherence to the policy (MC No. 2010-016) has resulted in the development of IS that were redundant and had different or incompatible platforms (backend/databases). From a strategic point-of-view, all these issues complicate the systems and data integration processes. Hence, with this perspective established, the DICTM sees the need to establish standards for IS in order to allow data compatibility across different IS that would, in turn, produce high-value business intelligence outputs. Furthermore, the PNP is yet to institutionalize a mechanism to recognize accepted Information System Proposals and accepted PNP Information Systems (software/applications) that would be recognized across the entire PNP organization. The recognition of such standard PNP Information System Proposals and already established IS shall ensure that all PNP units nationwide would have the same software (and software complements). Optimistically, with these safeguards in place, the PNP shall no longer contend with IS that lack technical support, has no documentation, and confers no accountability on the part of the developers of the IS. 3. PURPOSE: This PNP Memorandum Circular (PNPMC) prescribes the operational and administrative guidelines, processes, and procedures to be followed and observed in the conduct of Information System Proposal Review (ISPR) for Information System Proposals and Information System Review (ISR) for Developed Information Systems. DICTM COMPENDIUM OF PNP ICT POLICIES 27 The ISPR shall be a requirement for the grant of a Certificate of Recognition for Information System Proposals (CR-ISP). The ISR on the other hand shall, be a requirement for the grant of a Certificate of Compliance for Developed Information Systems (CC-DIS). Both CR-ISP and CC-DIS shall be issued by DICTM upon minimal compliance to standards set for the respective review. The Philippine National Police through its designated Offices/Units and by authority of this MC, shall ensure that the development of IS complies with established standards in data structure, organizational plans and processes, as well as ascertains operational compatibility with other existing IS. These standards and processes shall be institutionalized to guarantee adherence to the PNP Information System Strategic Plan (PNP ISSP) and promote maximum utilization, interoperability and sustainability of IS. This PNPMC supersedes CMC Number 2014-11 dated March 13, 2014. 4. DEFINITION OF TERMS: a. Certificates of Compliance for Developed Information Systems (CC-DIS) – A document awarded to the proponent of a developed information system recognizing that the subject IS has satisfactorily complied with the standard set for such developed IS. b. Certificate of Recognition for Information System Proposals (CR-ISP) – A document awarded to the proponent of an information system proposal recognizing that the subject IS has satisfactorily complied with the standards set for such information system proposal. The certificate of recognition is the first step towards compliance; once the IS is fully developed, a Certificate of Compliance is awarded upon compliance to consequent standards. c. Developed Information System – an IS that has already been developed either for acceptance, or in the case of existing PNP IS, is already being used by the PNP. d. Developed Information System Documentary Requirements – It contains, to the very least, the following: 1) 2) 3) 4) Overview of the Developed System Features of the Developed System Process Flow Systems Documentation a) User‟s Manual b) Operational Manual c) Technical Manual 5) Benefits – both tangible and intangible 6) Incurred Costs 7) Status of Implementation (Schedule: phases, checkpoint, etc.) 8) Summary 9) User acceptance 10) Appendices e. DICTM Certification – the process of review and evaluation of IS and conferment of DICTM Certification as proof of approval and permit to implement and operate the IS. f. Functional Nature of Information System – Determines the classification of an IS based on its function and use in the PNP. This terminology shall be used in the determination on whether or not IS have the similar functions or accomplish the same objective. g. Information and Communications Technology (ICT) – The totality of the electronic means employed to systematically collect, process, store, present, DICTM COMPENDIUM OF PNP ICT POLICIES 28 and share information to end-users in support of their activities. It consists of computer systems, office systems, consumer electronics, and telecommunications technologies, as well as networked information infrastructure. The components of which include the telephone system, the Internet, fax machines, computers, and its accompanying methodologies, processes, rules, and conventions. It is also a combination of computer technology, microelectronics applications, and communications information techniques and methods. It encompasses the use of computers, data communications, office systems technologies, as well as any technology that deals with modern day application of computing and/or communication. It can also be seen as the marriage of information technology and data communication. h. Information System (IS) – a system of major processes or operations which facilitates the storage, processing, retrieval and generation of information for decision-making, planning, controlling and ,monitoring purposes. It also refers to a group of related processes (manual or computerized) designed to generate information for the exclusive support of a major functional area of an organization (e.g. Personnel Management Information System, Logistics Management Information System, Financial Management Information System, etc). i. Information System Compliant – a declaration that the IS subject for review and evaluation has satisfied all the required components of PNP IS as defined in the standards and controls set by the ISREB as recommended by the TWG for ISRE. j. Information Systems Strategic Plan (ISSP) – refers to a 3 to 5-year I.T. Plan of an organization which describes how it intends to strategically use ICT in pursuit of its mission and functions. It is a written expression of how an agency intends to use ICT to support its data processing and decision-making processes. k. Information System Proposal – A written IS plan or recommendation presented for consideration or discussion by the PNP. An IS proposal is usually offered as both a written report and as a presentation. It contains, to the very least, the following: 1) 2) 3) 4) 5) 6) 7) 8) l. Overview of the proposed System Features of the proposed System Benefits – both tangible and intangible Tentative Costs Alternatives Proposed Schedule for development (phases, checkpoints, etc.) Summary Appendices Walkthrough – the process of inspecting the hardware, software, personnel capability, process flow, security measures, and other aspects of IS in order to validate the standards and controls for certification. 5. GUIDELINES: a. All Information System proposals and Developed Information Systems shall be submitted to DICTM for quality review and evaluation to ensure that the IS meets the requirements and controls set by DICTM and to further ensure its institutionalization and integration to the Information System Strategic Plan. b. DICTM shall create an Information System Review and Evaluation Board (ISREB) that shall analyze, assess, review, and evaluate Information System proposals and developed IS for use of the entire PNP. The Board, through DICTM COMPENDIUM OF PNP ICT POLICIES 29 the Chairman, shall recommend the issuance of CR-ISP for Information System proposals or CC-DIS for developed IS that have successfully passed the ISREB review. The recommendation of the ISREB shall be forwarded to The Director, DICTM for endorsement to, and approval of, the CPNP. 1) ISREB Composition – the board shall be composed of the following: a) Executive Officer, DICTM - Chairman b) Deputy Director, ITMS - Vice Chairman c) Chief of Staff, CES - Member d) Chief, SIMD, DICTM - Member e) Chief, PPD-DICTM - Member f) Chief, RDD-DICTM - Member g) End-user Representative - Resource Person h) Chief, ISIMS-SIMD, DICTM - Secretariat 2) End-user representative – To ensure that end-user requirements are met and client issues resolved, a seat in the ISREB shall be allocated for a representative of the end-user PNP unit. The seat for this resource person shall be in the Senior Executive Position of the Unit. 3) ISREB Membership – Changes to the ISREB membership may be recommended by the ISREB for the approval of TDICTM through resolution. Conversely, ISREB may designate additional Board Members as necessary depending on the complexity, gravity and/or nature of the system being evaluated. 4) ISREB Tasks – The members of the ISREB shall perform the following tasks: a) Executive Officer, DICTM a.1) Designated as Chairman, Information System Review and Evaluation Board (ISREB); a.2) Over-all supervisor in the implementation of this CMC; and a.3) Perform other tasks as directed. b) Deputy Director, ITMS b.1) Designated as Vice Chairman, ISREB; b.2) Provide necessary support; b.3) Ensure compliance of all criteria in all required standards and controls for IS review and evaluation; and b.4) Perform other tasks as directed. c) Chief, SIMD – DICTM c.1) Designated as Member, ISREB; c.2) Chairman, TWG on IS Standards and Control c.3) Provide necessary support; c.4) Ensure compliance of all criteria in all required standards and controls for IS review and evaluation; and c.5) Perform other tasks as directed. d) Chief of Staff – CES d.1) Designated as Member, ISREB; d.2) Provide necessary support for Data communications, Electronics and Tele-Communication system; and d.3) Perform other task as directed. e) Chief, PPD – DICTM e.1) Designated as Member, ISREB; e.2) Ensure that all IS proposals and developed IS are harmonized with the PNP ISSP; and e.3) Perform other tasks as directed. DICTM COMPENDIUM OF PNP ICT POLICIES 30 f) Chief, RDD-DICTM f.1) Designated as Member, ISREB; f.2) Provide necessary support; f.3) Review hardware compliance with the NAPOLCOM-approved specifications (if applicable); and f.4) Perform other tasks as directed. g) Chief, ISIMS, SIMD – DICTM g.1) Designated as Head Secretariat, ISREB in the implementation of this PNPMC; g.2) Monitor the requests for IS review and evaluation of PNP Offices/Units; g.3) Draft Board Resolution and cause the approval of the same; and g.4) Perform other tasks as directed. 5) ISREB Support Personnel – Other support personnel shall also perform the following tasks: a) Budget and Fiscal Officer - DICTM a.1) Provide funds for the implementation of this PNPMC; a.2) Supervise the implementation of the procedures pertaining to budget and finance for the activities in the process; and a.3) Perform other tasks as directed. b) Administrative Officer – DICTM b.1) Receive/send communications related to any activities of this PNPMC; b.2) Provide orders and other administrative arrangements in support to this MC; b.3) Ensure the availability of venue for the IS Review and Evaluation Board; and b.4) Perform other tasks as directed. 6) TWG for IS Standards and Controls – The DICTM, shall create a technical working group that will establish quality standards and controls that will serve as the bases of reference in the conduct of review. The same TWG shall identify critical controls, data sets and documentary obligations which shall be considered as mandatory requirements for the IS for review. Conversely, the TWG shall also determine the minimum rating for compliance. The output of the TWG shall be submitted for consideration/approval of the ISREB. 7) ISREB Information System Inspection and Evaluation Team (ISIET) – The DICTM shall also commission an Inspection and Evaluation Team that shall conduct walkthroughs of IS and provide the ISREB with relevant reports. The team shall compose of members that possess the following competencies; a) ICT Project Management b) System Analysis and Development c) Computer Programming/Application Development d) Information Security; and e) Communications Engineering c. Certification Process for Information System Proposals – The certification of Information System proposals shall be outlined as follows: 1) Initial request - the certification process shall be requested by the PNP office/unit acting as the proponent or end-user of the IS, through submission of a formal written request for certification addressed to TDICTM Attention: Chairman, ISREB (Annex “B”). Copies of the IS proposal subject for review, will also be submitted DICTM COMPENDIUM OF PNP ICT POLICIES 31 to the Board Secretariat in Electronic file (PDF files) and six hard copies. 2) Establishment of Standards – The ISREB Secretariat shall then determine the nature and function of the IS proposal. Upon determination of the nature of the IS proposal, the ISREB Secretariat will convene the TWG for IS Standards and Controls if no standards are set for the nature of that IS Proposal. If there exists a standard for the nature of the IS, the same standard shall be used for the IS Proposal. Same standards shall apply for all IS that are of the same nature unless the standards are declared no longer appropriate through an ISREB resolution at which point, the TWG may be convened to revise the standard. At this point, the TWG may require proponents to present their projects for any clarification. A report establishing standards shall then be submitted to the ISREB secretariat. A list of standards shall be maintained by the ISREB secretariat to be applied consistently for all IS Proposals. a) Convene the TWG for IS Standards and Controls – If no standard have been established for IS with the same functional nature as that of the proposed information system, the ISREB secretariat will recommend to the Chairman, ISREB to convene the TWG for IS Standards and Controls in order to determine mandatory and minimal requirements for compliance for IS. b) Utilization of Established Standards If the ISREB Secretariat determines that Standards‟ have been established for IS with the same functional nature as that of the proposed IS, the Secretariat shall inform the ISREB through the Chairman that such standards already exist and shall be utilized for the Proposed IS to provide consistency in evaluation. 3) ISREB Review and Evaluation – Upon establishing standards, the ISREB shall convene to assess the merits of the IS proposal against the established standards established through the TWG. A board resolution shall then be created recommending or denying the certification of the IS proposal to the TDICTM. 4) Grant of Certificate of Recognition for Information System Proposals (CR-ISP) – In cases where the ISRED recommends the certification of IS Proposals, TDICTM shall endorse the certification for approval of the CPNP. 5) Inclusion in the List of Accepted Information System Proposals – Upon approval of the CPNP, the subject IS Proposal shall then be included in the List of Accepted Information System Proposals to be maintained by the ISREB Secretariat. d. Certification Process for Developed Information Systems – The certification of Developed IS shall be outlined as follows: 1) Initial request – In the case of existing developed IS, the certification process may be requested by the PNP unit/office acting as the proponent or end-user of the IS, through submission of a formal written request for certification addressed to TDICTM Attention: Chairman, ISREB (Annex “B”). Information System Documentary Requirements of the IS subject for review, will also be submitted to the Board Secretariat in Electronic file (PDF files) and six hard copies. DICTM COMPENDIUM OF PNP ICT POLICIES 32 Conversely the certification may be initiated by the ISREB through an invitation to the PNP Office/Unit (end-user) for presentation of there IS. The invitation shall include a request for the submission of the IS prospectus in Electronic file (PDF files) and six hard copies to the Chairman, ISREB through the Secretariat. 2) Establishment of Standards – The ISREB Secretariat shall then determine the nature and function of the Information System. Upon determination of the nature of the IS, the ISREB Secretariat will recommend the convening of the TWG for IS Standards and Controls if no standards are set for the nature of that IS. If there exists a standard for the nature of the IS, the same standard shall be used for the IS. Same standards shall apply for all IS that are of the same nature unless the standards are declared no longer appropriate through an ISREB resolution at which point, the TWG may be convened to revise the standard. At this point, the TWG may require proponents to present their projects for any clarification. A report establishing standards shall then be submitted to the ISREB secretariat. A list of standards shall be maintained by the ISREB secretariat to be applied consistently for all Developed IS. a) Convene the TWG for IS Standards and Controls – If no standards have been established for IS with the same functional nature as that of the proposed IS, the ISREB secretariat shall recommend the convening of the TWG for IS Standards and Controls in order to determine mandatory and minimal requirements for compliance for IS. b) Utilization of Established Standards – if the ISREB Secretariat determines that Standards have been established for IS with the same functional nature as that of the proposed IS, the Secretariat shall inform the ISREB and shall recommend to the Board the utilization of the same standards for the developed IS to provide consistency in evaluation. 3) IS Presentation – The ISREB Secretariat shall schedule a meeting of the ISREB for the presentation of the subject IS to the Board. 4) ISIET Walkthrough – Within ten days after the presentation of the IS, an Inspection and Evaluation Team shall conduct a “system walkthrough.” The team shall inspect hardware, software, personnel capability, process flow, security measures, and other aspects of IS. The team shall submit results of inspection within 15 working days. 5) IS Review and Evaluation – Upon establishing standards, and conduct of the walkthrough, the ISREB shall convene to assess the merits of the IS against the established standards set by the TWG. A board resolution shall then be created recommending or denying the certification of the developed IS to TDICTM. 6) Grant of Certificate of Compliance for Developed Information Systems (CC-DIS) – In cases where the ISREB recommends the certification of the developed IS, TDICTM shall endorse the certification for approval of the CPNP. 7) Inclusion in the List of Accepted PNP Information Systems – Upon approval of the CPNP, the subject IS shall then be included in the List of Accepted PNP Information Systems maintained by the ISREB Secretariat. DICTM COMPENDIUM OF PNP ICT POLICIES 33 e. Developed Information Systems – subject to the review should satisfy both minimal requirements and mandatory requirements so as to be accorded with the Certificate of Compliance to MC 2010-016. The absence of any of the mandatory requirements or failure to comply with minimal requirements shall result in non-conferment. f. Information System Proposals or Developed Information Systems not having satisfactorily compiled with the certification process may be allowed to undergo the same processes until compliance is met. g. The determination of conferment of CR-ISP shall be subject to, but will not be limited to the following factors: 1) System Documentation; 2) Compliance to ISSP; 3) Compliance to UESB (if applicable); 4) Compliance to Mandatory Requirements; and 5) Compliance to Minimal Requirements. h. The determination of conferment of CC-DIS shall be subject to, but will not be limited to the following factors: 1) System Documentation; 2) Compliance to ISSP; 3) Compliance to UESB (if applicable); 4) Compliance to Mandatory Requirements; 5) Compliance to Minimal Requirements; and 6) Result of System Walkthrough. i. Certification Lists – The ISREB Secretariat shall maintain the certification lists for both certifications. 1) List of Accepted Information System Proposals – Proposals included in this list may be granted permission for development or further study or may be considered for commissioning subject to existing IS acquisition processes by the appropriate acquisition bodies; and 2) List of Accepted PNP Information Systems - Developed IS included in this list shall be the accepted IS of the PNP. As a rule of thumb, only one IS of a certain functional nature shall be in this list. Should there be a need to implement parallel IS of the same functional nature beyond the migration phase, the ISREB shall justify such through a board resolution. In case of conflict with other sources, data from this IS shall take primacy unless resolved otherwise by the ISREB. j. Inclusive Period of Certification – The certification process for all IS shall be a continuing activity. In this regard, the certification shall be renewed every three years. The 3-year period shall commence from the time the IS is certified. Any changes that may affect compliance to the established standards and control of the existing system prior to its renewal, shall be cleared with DICTM through the ISREB. k. Automatic Termination of CR-ISP – In the case of IS proposals, the certification shall terminate one year after the issuance, if no IS development has been done. l. DICTM Revocation of Certification – Non-conformity to established standards and controls for certification at any given time after the issuance of certifications shall cause the ISREB to review the IS and recommend the revocation of certification if necessary. Revocation of certifications shall automatically cause the removal of the IS from the Certification List/s. COMPENDIUM OF PNP ICT POLICIES 34 m. Monitoring – For all certified Information System Proposal and Developed Information Systems, an annual update report shall be submitted by the end-user/proponent to the DICTM through the ISREB Secretariat for purposes of monitoring and evaluation. n. All D-staff, PROs and NSUs shall conduct inventory of all IS projects and systems within their respective AOR and apply for its IS Certification. They shall also ensure compliance of all lower Offices/Units under their jurisdiction. o. Information System Proposals from third party developers not accredited by the PNP and not endorsed by any PNP unit shall be submitted to DICTM through the Research and Development Division for determination of end-user proponent. p. The review and evaluation board secretariat shall invite representatives from PNP units as subject matter experts during the conduct of Information System Review and Evaluation. 6. RESCISSION: All PNP policies, directives, and other issuances which are inconsistent with the provisions of this MC are hereby deemed rescinded or modified accordingly. 7. EFFECTIVITY: This PNPMC shall take effect after 15 days from filing a copy thereof at the University of the Philippines Law Center in consonance with Sections 3 and 4 of Chapter 2, Book VII of Executive Order Number 292, otherwise known as the “Revised Administrative Code of 1987,” as amended. Distribution: Command Group D-Staff P-Staff Dirs, NSUs RDs, PROs Annexes: Annex A – Template for Standards and Controls Information System Proposal Developed Information System Annex B – Review and Evaluation Process Flow Annex C – Sample CR-ISP and Sample CC-DIS DICTM COMPENDIUM OF PNP ICT POLICIES 35 Republic of the Philippines NATIONAL POLICE COMMISSION NATIONAL HEADQUARTERS PHILIPPINE NATIONAL POLICE DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT Camp Crame, Quezon City http//pnp.gov.ph STANDARDS AND CONTROLS FOR IS PROPOSALS ISP Standard No. : P2014-01 Date Approved : July 11, 2014 Functional Nature : Human Resource Information Systems Basic IS Features: - - Data o Individual Profile Personal Info Dependent Info o Professional Profile Service Record Leave Records Functions o Personnel Record Maintenance Add, update, delete data o Leave Monitoring Automated processing of leave applications o Report Generation Personnel Distribution Summary Service Record Production Rating Guidelines: 1. lS Proposals subject to this standard shall start with 0 points. 2. IS Proposals that fail to comply with any of the required control in this standard shall be automatically denied certification. 3. Each non-required control/feature shall be awarded 1 point. 4. Each additional feature, function or report other than those declared in the Basic IS Features for this standard shall be awarded 1 point. Minimum Rating Required: 3 Mandatory Requirements: Requirement Project Study Systems Analysis Design ITMS IS Proposal Checklist System Prototype/Screenshots Yes No Remarks Yes No Remarks Non-required Controls/Features: Data Migration Plan ISSP Consonance Specialized IS User Training System Prototype Personnel Services Service Record Generation Personnel Disposition Report Generation DICTM COMPENDIUM OF PNP ICT POLICIES 36 Equipment Issuance Report Online Leave Application Prepared by: PSSUPT ELMER VERAN ESCOSIA Head, TWG FOR ISRE Standards and Controls Approved: PSSUPT ROBERTO LICARTE ALIGGAYU Executive-Officer, DICTM Chairman ISREB PSSUPT DENNIS ACRE SIERVO Deputy Director, ITMS Vice-Chairman, ISREB PSSUPT RAMON OYZON PURUGGANAN Chief of Staff, CES Member PSSUPT ELERM VERAN ESCOSIA Chief, SIMD DICTM Member PSSUPT EDUARDO ESCALANTE CASTILLEJOS, JR. Chief, RDD DICTM Member PSUPT FELIX CALLAGAN DAYAG Acting Chief, PPD DICTM Member DICTM COMPENDIUM OF PNP ICT POLICIES 37 Republic of the Philippines NATIONAL POLICE COMMISSION NATIONAL HEADQUARTERS PHILIPPINE NATIONAL POLICE DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT Camp Crame, Quezon City http//pnp.gov.ph STANDARDS AND CONTROLS FOR DEVELOPED INFORMATION SYSTEMS DIS Standard No. : D2014-01 Date Approved : July 11, 2014 Functional Nature : Human Resource Information Systems Basic IS Features: - - Data o Individual Profile Personal Info Dependent Info o Professional Profile Service Record Leave Records Functions o Personnel Record Maintenance Add, update, delete data o Leave Monitoring Automated processing of leave applications o Report Generation Personnel Distribution Summary Service Record Production Rating Guidelines: 1. Developed Information Systems subject to this standard shall start with 0 points 2. Developed Information Systems that fail to comply with any of the required control in this standard shall be automatically denied certification. 3. Each non-required control/feature shall be awarded 1 point. 4. Each additional feature, function or report other than those declared in the Basic IS Features for this standard shall be awarded 1 point. Minimum Rating Required for Certification: 3 Mandatory Requirements: Requirement Project Study Systems Analysis Design ITMS IS Proposal Checklist Approved Inspection and Evaluation Walkthrough Non-required Controls/Features: Yes No Remarks Yes No Remarks Data Migration Plan ISSP Consonance Specialized IS User Training System Prototype Personnel Services Service Record Generation Personnel Disposition Report Generation Equipment Issuance Report Online Leave Application DICTM COMPENDIUM OF PNP ICT POLICIES 38 Prepared by: PSSUPT ELMER VERAN ESCOSIA Head, TWG FOR ISRE Standards and Controls Approved: PSSUPT ROBERTO LICARTE ALIGGAYU Executive-Officer, DICTM Chairman ISREB PSSUPT DENNIS ACRE SIERVO Deputy Director, ITMS Vice-Chairman, ISREB PSSUPT RAMON OYZON PURUGGANAN Chief of Staff, CES Member PSSUPT ELERM VERAN ESCOSIA Chief, SIMD DICTM Member PSSUPT EDUARDO ESCALANTE CASTILLEJOS, JR. Chief, RDD DICTM Member PSUPT FELIX CALLAGAN DAYAG Acting Chief, PPD DICTM Member DICTM COMPENDIUM OF PNP ICT POLICIES 39 DICTM COMPENDIUM OF PNP ICT POLICIES 40 DICTM COMPENDIUM OF PNP ICT POLICIES 41 CHAPTER II INFORMATION SYSTEMS Letter Of Instruction 33/2012 Letter Of Instruction 40/2012 Command Memorandum Circular 29-13 DICTM COMPENDIUM OF PNP ICT POLICIES 42 Republic of the Philippines Department of Interior and Local Government National Police Commission PHILIPPINE NATIONAL POLICE OFFICE OF THE CHIEF, PNP Camp Crame, Quezon City CORRECTED COPY SUBJECT : LOI 33/2012 e-Library: ―PNP DOCUMENT MANAGEMENT SYSTEM‖ TO : See Distribution DATE : OCT 08, 2012 1. REFERENCES: a. b. c. d. 2. The Philippine E-Commerce Law – Republic Act No. 8792 “An Act Providing for the Recognition and Use of Electronic Commercial and Non-Commercial Transactions, Penalties for Unlawful Use Thereof and Other Purposes; Executive Order No. 810 entitled “Institutionalizing the Certification Scheme for Digital Signatures and Directing the Application of Digital Signatures in E-Government Services; National Computer Center Memorandum Circular 2003-01 “Guidelines on Compliance to E-Commerce Act (RA No. 8792) and Stage 2 and 3 of the UN-ASPA Five Stages of e-Government; and Chief, PNP Letter of Instruction 03/09 (Spider-Web) dated November 11, 2009. PURPOSES: This letter of Instructions (LOI) provides the guidelines and procedures for the implementation of a PNP-wide Document Management System (DMS). This system shall provide a mechanism for the automated archiving, searching, retrieval and updating of all PNP documents. The DMS shall enable the PNP to retrieve and reproduce documents in a timely and responsive manner. These documents shall be stored in electronic or digital formats and shall be made available to users with corresponding privileges as determined by the owners originator of documents. Electronic documents produced shall form part of a central documents repository identified here onwards as the PNP e-Library. 3. SITUATION: As the PNP continues to evolve as an organization, the amount of information that it processes and produces grows exponentially with it. As a matter of policy, the PNP institutionalizes all information with proper documentation. All the documents gathered throughout the existence of the PNP represent a huge potential in terms of institutional memory. But this potential loses value if the PNP could not retrieve the right document when the need arises. Information is a resource of the same importance to good management as other standard resources like people, money and facilities. The information resources of the PNP must therefore be managed as a valuable asset in forms that allow them to be shared, managed and reused. Appropriate document management is a vital aspect of maintain and enhancing the value of this asset. Since the enactment of the PNP to date, there are undetermined number of written policies standards, procedures and guidelines pertaining to human resource intelligence aspects and other functions mandated to the PNP. As time passes, these documents have been filed and kept in physical storage and more often than not, these have been poorly indexed, If at all. This state of document management causes problems for the organization. All too often, time and resources are wasted in the DICTM COMPENDIUM OF PNP ICT POLICIES 43 search of documents not to mention the inconvenience it presents for personnel who require them. 4. MISSION: To establish and institutionalize a Document Management System (DMS) that shall be the central repository of all documents received, processed, produced and published by the PNP. It shall provide a mechanism that will enable the PNP to digitize, archive, search, retrieve and update documents relating to administrative, operational, investigative and strategic functions of the PNP. 5. OBJECTIVES: a. b. c. d. e. f. g. h. 6. To create digital records of all PNP issuances, circulars, rules and regulations, orders, directives and make them accessible via web applications in a controlled and secured environment; To establish internal mechanisms and strategies that will create, manage and retain web-based records for as long as those records are required; To enable the PNP to access the digital documents easily and comprehensively; To support policy formulation and decision-making of the PNP by providing ready and downloadable references; To provide security of records in the event of a disaster or other fortuitous events; To provide evidence of records in the context of its activity and contribute to the identity and collective memory of the PNP; To educate all PNP personnel on all policies and guidelines by merely searching the site; and To support the PICE program of the PNP and provide current information to students of PNP career courses and other institutions and agencies. EXECUTION: a. Conceptual of Operations As the PNP is confronted with the personnel problem of data retrieval and records mismanagement, the DMS shall provide a mechanism to digitally archive PNP documents and records. The DMS shall enable the fast retrieval of records and documents in an efficient and reliable manner. It shall employ an easy-touse, effective and flexible search engine capable of searching through document content as well as picture images for text inputs to the system shall be digital/soft copies of PNP documents and records. Should system there be hard copies to be encoded, the DMS shall utilize documents scanners to convert such to digital portable data formats (PDF). With the consolidation of digital copies of PNP records, the DMS shall be able to form a digital library of all these documents. Consequent, searches and queries for these documents on the DMS shall provide both internal and external stakeholders a more secured, accessible and user-friendly records management and retrieval process. This translates to a more productive and innovative workforce as well as better public service through access of reliable related information. To fully execute this, an e-Records Management Committee shall be created at the NHQ level to supervise, monitor and evaluate the operations of the DMS. The e-Records Management Committee shall be composed of the following: 1) 2) 3) 4) DICTM TCDS – e-Records Overall Supervisor TDICTM – e-Records Assistant Supervisor D ITMS – Technical Administrator – (systems, database network, web) TS – Office Primarily Responsible (OPR) in the management of the central repository of electronic records COMPENDIUM OF PNP ICT POLICIES 44 5) Directorial Staff – document contributors 6) DI – Security Consultant Administrative Officers of the different PNP Offices/Units shall determine which documents shall be compiled and archived Documents that are already in electronic or digitized format shall be uploaded directly into the DMS. Hard copies, on the other hand, shall be digitally archived using document scanners and entered into the DMS. The DMS adapted shall upload records, search records and produce copies of documents with proper authorization. Documents originator owner shall assign commensurate rights and restrictions to users as they see fit and determination of documents whether public or private. b. Tasks: 1. TCDS Overall Supervisor of the directive and is designated as overall supervisor of the NHQ e-Records Management Committee 2. NHQ Directorial Staff a) DICTM a.1) e-Records Assistant Supervisor of the NHQ e-Records Committee a.2) Assist the TCDS in the implementation of the directive; a.3) Provide continuous updates in the policy and guidelines regarding Document Management System due to technology advancements or as the case may be; and a.4) Perform other tasks as directed. b) DPRM b.1) Issue appropriate orders for the e-Records Management Committee Composition; b.2) Publish electronic copies of all approved LOIs, policies, guidelines, SOPs, memorandum circulars pertaining to human resources such as recruitments, promotions, awards and commendations, discipline, laws and orders; b.3) Upload the above-mentioned electronic copies to HRDD provided website for this endeavor; and b.4) Perform other tasks as directed. c) DPCR c.1) Shall prepare an information dissemination program to ensure maximum utilization of the DMS; c.2) Design ads that shall be incorporated in the website; and c.3) Perform other tasks as directed. d) Other Directorial Staff d.1) Provide and upload electronic copies of all approved policies, guidelines, standard operating procedures and memorandum circulars pertaining to their areas of responsibility; d.2) Determine the documents for uploading if these are for public or private use and the would-be users of the documents; d.3) Shall determine the access rights for authorized users for private documents; and d.4) Perform other tasks as directed. e) NSUs/Offices a) DICTM ITMS The ITMS shall be tasked to administer the transfer of technology to all units to include the following: a.1) Software Training COMPENDIUM OF PNP ICT POLICIES 45 a.2) a.3) a.4) a.5) a.6) a.7) a.8) a.9) a.10) a.11) a.12) a.13) b) TS b.1) b.2) b.3) b.4) b.5) c) 4) DICTM a.1.a) User Training 1. Uploading 2. Scanning 3. Search 4. Retrieval 5. Printing a.1.b) Executive Support 1. Search 2. Retrieval 3. Account management Technical Support a.2.a) Installation a.2.b) Configuration a.2.c) Setup a.2.d) Backup a.2.e) Version Upgrade Activate the access rights granted by the Directorates to authorized users; Responsible for providing backup and a Disaster Recovery Plan (DRP); Backup of existing e-Library and coordinate with DHRDD; Manager the central repository of all electronic issuances, guidelines. LOIs, SOPs and memorandum circulars (Website administrator of DMS to include but not limited to maintenance, repair, update of the system); Provide a ink of the said electronic issuances from the PNP official website to the e-Library; Create subdomain alibrary.pnp.gov.ph and point the same to the hosting serve; Migrate the e-Library to the hosting server; Provide constant monitoring of the e-library system to ensure its security to include vulnerability testing and addressing the same; Organize the site into Department, Directorate or NSU for appropriate folders and category and identified users group as appropriate; Apply for virtual hosting services on behalf of the PNP for the execution of the DMS; and Perform other tasks as directed. OPR in the implementation, management and administration of the digitization and uploading of Memoranda, LOIs, SOPs, directives circulars and other issuances of the PNP to the e-Library; Responsible for the determination of retention periods taking into account the functional, legal and historical need for the PNP digital records; Responsible for the hosting of the site and to be assisted by the ITMS; Monitoring of documents received whether uploaded or not; and Perform other tasks as directed. CIDG c.1) To assist in the conduct of investigation in cases of breaches in security; and c.2) Perform other tasks as directed. IT Officers COMPENDIUM OF PNP ICT POLICIES 46 Responsible for addressing technical matters arising from the use of the DMS as follows: a) Assist in the digitizing of documents for uploading to the eLibrary; b) Provide installation and setting up of DMS for local use; c) Ensure backup-of all scanned documents for Web-based DMS; and d) Perform other tasks as directed. 5) Administrative Officers of respective offices/units a) Responsible for determining which documents shall be uploaded into the DMS; b) Supervises the clerical activities of users such as scanning uploading, searching retrieval and printing of records; and c) Perform other tasks as directed. c. Coordinating Instructions 1) All NHQ D-Staff shall submit IMPLANs to TS NLT two (2) weeks upon the publication of this Directive; 2) All accounts for private documents shall be renewed on a monthly basis; 3) Transfer and relief of private account users shall immediately be reported to respect D-Staff and shall be deactivated; 4) Distribution, reproduction and dissemination of downloaded documents shall follow exiting PNP rules and regulations; 5) Any search of security shall be immediately reported to the administrative officer of each office/unit and to the ITMS for damage control if needed. The ITMS shall in turn submit a report to the CIDG and TS for appropriate disposition; 6) All other private users coming from other agencies outside the PNP shall be done through request through the Office of the Chief, PNP; 7) Renewal of user access rights shall be made every time a user is reassigned or is moved to a different position; 8) Authorized users of the DMS (PNP members external agencies) must apply in writing for access rights to documents owned by the various Directorates; and 9) All logistical requirements shall be charged to the regular MOOE of the concerned PNP unit. 7. EFFECTIVITY: The LOI shall take effect immediately upon approval Distribution: Command Group D-Staff P-Staff OIC, IAS Dirs, NSUs RDs, PROs DICTM COMPENDIUM OF PNP ICT POLICIES 47 DICTM COMPENDIUM OF PNP ICT POLICIES 48 DICTM COMPENDIUM OF PNP ICT POLICIES 49 DICTM COMPENDIUM OF PNP ICT POLICIES 50 Republic of the Philippines Department of Interior and Local Government National Police Commission PHILIPPINE NATIONAL POLICE OFFICE OF THE CHIEF, PNP Camp Crame, Quezon City SUBJECT : LOI 40/2012 PNP e-Mail System TO : See Distribution DATE : OCT 08, 2012 1. REFERENCES: a. The Philippine E-Commerce Law – Republic Act No. 8792 “An Act Providing for the Recognition and Use of Electronic Commercial and Non-Commercial Transactions, Penalties for Unlawful Use Thereof and Other Purposes; b. National Computer Center Memorandum Circular 2003-01 “Guidelines on Compliance to e-Commerce Act (RA No. 8792) and Stage 2 and 3 of the UN-ASPA Five Stages of e-Government; and c. Chief, PNP Letter of Instruction 03/09 (Spider-Web) dated November 11, 2009. 2. PURPOSES: This letter of Instructions (LOI) provides the guidelines and procedures for the creation, management and maintenance of a secured e-mail system using the official PNP domain (pnp.gov.ph). This system shall provide a web-based electronic mail to be used by the PNP from the National Headquarters down to the police stations. The purpose of this policy is to ensure the proper use of the PNP e-mail system and ensure that users are aware of the acceptable use of the PNP e-mail system. 3. SITUATION: Recognizing the efforts of the Philippine government to take advantage of existing ICT advancements as manifested in the e-Governance initiatives, the PNP has taken steps to contribute to this endeavor. As one of these steps, the PNP has established an official e-mail system under the pnp.gov.ph domain. This system was developed and is being maintained by the Information Technology Management Service (ITMS). The existing e-mail services however has been found to have limitations on accounts, storage and system performance. This predicament has prompted other PNP units/offices to utilize public e-mail services as a mode of electronic communications with no semblance of legitimacy or standard. With this, the establishment and use of an efficient organization-wide e-mail service would not only contribute to an efficient means of data transmission within the organization, but will also promote the web identity of the PNP as a business organization. 4. MISSION: To establish and institutionalize a secured and official e-mail system of the P under the pnp.gov.ph domain. 5. OBJECTIVES: a. DICTM Establish an Official e-mail system for the PNP using the pnp.gov.ph domain; COMPENDIUM OF PNP ICT POLICIES 51 b. c. d. e. Set procedures that will be followed by e-mail account users or operators regarding the creation, usage and deactivation of an official secured PNP email accounts; Ensure the proper turn-over of e-mail accounts created for official communication; Remind the users/operators of security issues, that information sent via email are vulnerable to snooping or prying, hijacking and other malicious activities of the PNP or of the state in furtherance of their personal or organization objectives; and Designate tasks and responsibilities to certain offices/units of the PNP. 6. EXECUTION: a. Conceptual of Operations Considering that e-mail messaging is a vital means of communication for the PNP, services related to this must be considered critical. Data in the form of video, audio, image and text sent via e-mail should be transmitted in secure manner. This is imperative as content may contain sensitive information which ranges from police reports, journals, to even update of information systems. This mechanism essentially bridges the local police units to the regional/national offices, and vice-versa. The PNP e-mail system will be established under the sub-domain http://mail.pnp.gov.ph using private hosting services, for a virtual private server (VPS) capable of providing reliable service and support to the PNP. Each PNP unit shall be assigned a unique official unit e-mail account on which all official communications shall be transmitted. The implementation on the use of these official e-mail accounts shall be done in two phases. Issuance of PNP e-mail accounts for Phase 1 will initially cater the Command Group, Personal Staff, PROs and NSUs. Phase 2 will cover e-mail addresses for Provincial and Police Stations Nationwide. Upon implementation, all messages coming from these accounts shall be considered official communications and are subject to the existing policies on correspondence. Safeguards shall be put in place to ensure the high availability of this e-mail service. In the same manner, policies shall be put in place to establish accountability and provide for the application of best practices. b. Tasks: 1. Directorial Staff, Command Group, PROs, NSUs and Personal Staff a) Shall be responsible for the dissemination of their respective e-mail address to all offices/units of the PNP as well as entities outside the organization; b) Responsible for the proper use of e-mail accounts i.e. limiting the use of the e-mail system only for official communications; c) Shall submit the profile of operators using the e-mail account to the ITMS; d) Regularly change passwords using letters, numbers and special characters (avoid using dictionary words); e) Ensure internet connection within respective offices; f) Shall include the official office/unit e-mail address at the last line of the letter/communication heading; and g) Perform other tasks as directed. 2. Directorate for Information and Communication Management 1. Provide funds for the initial setup and recurring monthly rental of the VPS of the 0mail system; 2. Provide and update policies on the acceptable use and security of the e-mail system; 3. Approve the activation and deactivation of accounts; DICTM COMPENDIUM OF PNP ICT POLICIES 52 4. Research on security issues and development of e-mail services and applications to suit the needs of the PNP; and 5. Perform other tasks as directed. 3. Directorate for Comptrollership a) Provide funds for the initial setup and recurring monthly rental of the VPS of the –mail system; b) Provide additional monthly funds for the expansion of storage and bandwidth capacity for phase 2 and future expansions; and c) Perform other tasks as directed. 4. Information Technology Management Service a) Shall install, configure and maintain the e–mail System; b) Shall ensure that system security for the e–mail system to include audit trails are in place; c) Shall provide standard naming convention using the acronym of each offices; d) Update the necessary operating system, application software and other patches as necessary; e) Create and activate the accounts of the different PNP offices/units and deactivate the same when necessary or as directed; f) Provide basic user training on the user interface of the said e-mail system for both operators and executives; and g) Perform other tasks as directed. c. 7. Coordinating Instructions 1) The e-mail accounts shall only be used for official communication and shall represent the office/unit for which it has been assigned to; 2) Additional e-mail accounts by subordinate offices shall be done through request endorsed by the Chief of the mother unit; 3) No personal endorsed by the Chief of the mother unit; 4) Any security breach or unauthorized use or access of the e-mail facility shall be immediately reported to the Administrative Officer of each office/unit and to ITMS for damage control if needed. The ITMS shall in turn submit a report to the Anti-transnational Cybercrime Division, CIDG for appropriate disposition; 5) Each unit shall adopt policies set forth in the attached e-mail policies; 6) The use of public e-mail (Yahoo! Gmail, Hotmail, etc.) as governed by LOI 39/2012 is still allowed as long as it is consistent with the provisions of this LOI; and 7) Any policy inconsistent with this LOI is hereby rescinded. EFFECTIVITY: The LOI shall take effect immediately upon approval Distribution: Command Group D-Staff P-Staff OIC, IAS Dirs, NSUs RDs, PROs Attachments: I. II. III. IV. V. DICTM PNP e-Mail System Policy List of New PNP e-mail Accounts List of Existing PNP e-mail Accounts Features of the e-Mail System Zimbra Receipt of the VPS Account “A” “B” “C” “D” “E” COMPENDIUM OF PNP ICT POLICIES 53 PNP E-mail System Policy 1. Purpose: Purpose of this policy is to ensure the proper use of PNP e-mail system and make users aware of what the PNP deems as acceptable and unacceptable use of its e-mail system. The PNP reserves the right to amend this policy at its discretion. In case of amendments, users will be informed appropriately. 2. Legal risks: PNP e-mail is a business communication tool and users are obliged to use this tool responsible, effective and lawful manner. Although by its nature e-mail seems to be formal than other written communication, the same laws apply. Therefore, it is important that users are aware of the legal risks of using the e-mail of the PNP. The PNP and the specific user may be held liable for: a. Sending e-mails with any libelous, defamatory, offensive, racist or obscene remarks; b. Forwarding of e-mails with any libelous, defamatory, offensive, racist or obscene remarks; c. Unlawfully forwarding confidential information; d. Unlawfully forwarding or copying messages without permission for copyright infringement; and e. Sending an attachment that contains a virus. By following the guidelines in this policy, the e-mail user can minimize the legal risks received in the use of e-mail. If any user disregard the rules set out in this e-mail Policy, the user will be fully liable and PNP will disassociate itself from the user as far as legally possible. 3. Legal requirements The following rules are required by law and are to be strictly adhered to: a. b. c. d. e. f. g. 4. It is strictly prohibited to send or forward e-mails containing libelous, defamatory, offensive, racist or obscene remarks; Users must not forward messages without acquiring permission from the sender first; Users must not send unsolicited e-mail messages; Users must not forge or attempt to forge e-mail messages; Users must not send e-mail messages using another entity‟s e-mail account; Users must not copy a message or attachment belonging to another user without permission of the originator; and Users must not disguise or attempt to disguise your identity when sending mail. Best practices The PNP considers e-mail as an important means of communication and recognizes the importance of proper e-mail content and speedy replies in conveying a professional image and delivering good service. Therefore PNP wishes users to adhere to the following guidelines: a. Writing e-mails: 1) Write well-structured e-mails and use short, descriptive subjects; 2) PNP‟s e-mail style is informal. This means that sentences can be short and to the point. You can start your e-mail with “Sir”, or “Ma‟am,” and the name of the person. Messages can be ended with “Best Regards” or “Respectfully Yours.” The use of internet abbreviations and characters such as smileys however, is not encouraged; DICTM COMPENDIUM OF PNP ICT POLICIES 54 3) Signatures must include your name, job title and company name. A disclaimer will be added underneath your signature (see Disclaimer); 4) Use the spell checker before you send out an e-mail; 5) Users should not send unnecessary attachments; 6) Users should not write e-mails in capitals; 7) Users should not use cc: or bcc: fields unless the cc: or bcc: fields unless the cc: or Bcc: recipient is aware that you will be copying a mail to him/her and knows what action, if any, to take; 8) Should users forward mails, state clearly what action the user expects the recipient to take; 9) Only send e-mails of which the content could be displayed on a public notice board. If they cannot be displayed publicly in their current state consider rephrasing the e-mail, using other means of communication, or protecting information by using a password (see confidential); and 10) Only mark e-mails as important if they really are important. b. Replying to e-mails: 1) E-mails should be answered within at least 8 working hours, but users must endeavor to answer priority e-mails within 4 hours; and 2) Priority e-mails should be replied within 2 hours. 5. Personal Use PNP e-mail System is meant for business use, the PNP does not allow the use of PNP e-mail for personal. All messages distributed via the PNP e-mail system, even personal e-mails, are considered PNP property. 6. Confidential Information Users are advised to take precautionary measures in sending confidential information e-mail. Secure your information by enabling passwords or encryption mechanisms when provide the recipient with the password by means of other communication, for importance by telephone. 7. Disclaimer The following disclaimer will be added to each outgoing e-mail: “The e-mail and any file/s transmitted with it are confidential and intended solely for use of the individual or entity to which they are addressed. If you have received this email in error please notify admin@pnp.gov.ph. Please note that any views or opinions presented in this e-mail are solely those of the author and do not necessarily present those of the organization. Recipients are advised to check this e-mail and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this e-mail.” 8. System Monitoring Users must have no expectation of privacy in anything created, stored, sent or received on the organization‟s computer system. e-Mails can be monitored without prior notification if the PNP deems this necessary. If there is evidence that a user is not adhering to the guidelines set out in this policy, the PNP reserves the right to take disciplinary action, including termination and/or legal action. 9. e-Mail Accounts All e-mail accounts maintained on our e-mail systems are property of PNP. Passwords should not be given to other people and should be changed once a month. E-mail accounts not used for 60 days will be deactivated and possibly deleted. PNP New e-Mail Account DICTM COMPENDIUM OF PNP ICT POLICIES 55 OCPNP TDCA TDCO TCDS DI DO DC DL DPL DPRM DIDM DHRDD DPCR DRD DICTM DIPO-NL DIPO-SL DIPO-VIS DIPO-EM DIPO-WM LSS ITMS PRO2 PRO3 PRO4A PRO4B PRO5 PRO6 PRO7 PRO8 PRO9 PRO10 PRO11 PRO12 PRO13 NCRPO ROCOR PRO1ARMM DICTM OFFICE NAME OFFICE OF THE CHIEF PNP OFFICE OF THE DEPUTY CHIEF FOR ADMINISTRATION OFFICE OF THE CHIEF OR OPERATION OFFICE OF THE CHIEF DIRECTORIAL STAFF DIRECTORATE FOR INTELLIGENCE DIRECTORATE FOR OPERATIONS DIRECTORA FOR COMPTROLLERSHIP DIRECTORA FOR LOGISTICS DIRECTORATE FOR PLANS DIRECTORATE FOR PERSONNEL AND RECORD MANAGEMENT DIRECTORATE FOR INVESTIGATION AND DETECTIVE MANAGEMENT DIRECTORATE FOR HUMAN RESOURCE AND DOCTRAINE DEVELOPMENT DIRECTORATE FOR POLICE COMMUNITY RELATION DIRECTORATE FOR RESEARCH AND DEVELOPMENT DIRECTORATE FOR INFORAMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT DIRECTORATE FOR INTEGRATED POLICE OPERATION NORTHERN LUZON DIRECTORATE FOR INTEGRATED POLICE OPERATION SOUTHERN LUZON DIRECTORATE FOR INTEGRATED POLICE OPERATION VISAYAS DIRECTORATE FOR INTEGRATED POLICE OPERATION EASTERN MINDANAO DIRECTORATE FOR INTEGRATED POLICE OPERATION WESTERN MINDANAO LOGISTICS SUPPORT SERVICE INFORMATION TECHNOLOGY POLICE REGIONAL OFFICE 2 POLICE REGIONAL OFFICE 3 POLICE REGIONAL OFFICE 4A POLICE REGIONAL OFFICE4B POLICE REGIONAL OFFICE 5 POLICE REGIONAL OFFICE 6 POLICE REGIONAL OFFICE 7 POLICE REGIONAL OFFICE 8 POLICE REGIONAL OFFICE 9 POLICE REGIONAL OFFICE 10 POLICE REGIONAL OFFICE 11 POLICE REGIONAL OFFICE 12 POLICE REGIONAL OFFICE 13 NATIONAL CAPITAL REGION POLICE OFFICE POLICE REGIONAL OFFICE CORDILLERA ADMINISTRATIVE REGION POLICE REGIONAL OFFICE AUTONOMOUS REGION IN MUSLIM MINDANAO USER NAME ocpnp@pnp.gov.ph tdca@pnp.gov.ph tdco@pnp.gov.ph tdcs@pnp.gov.ph di@pnp.gov.ph dc@pnp.gov.ph dl@pnp.gov.ph dpl@pnp.gov.ph dprm@pnp.gov.ph didm@pnp.gov.ph dhrdd@pnp.gov.ph dpcr@pnp.gov.ph drd@pnp.gov.ph diponl@pnp.gov.ph diposl@pnp.gov.ph dipovis@pnp.gov.ph dipoem@pnp.gov.ph dipowm@pnp.gov.ph lss@pnp.gov.ph itm5@np.goph.ph PRO2@pnp.gov.ph PRO3@pnp.gov.ph PRO4A@pnp.gov.ph PRO4B@pnp.gov.ph PRO5@pnp.gov.ph PRO6@pnp.gov.ph PRO7@pnp.gov.ph PRO8@pnp.gov.ph PRO9@pnp.gov.ph PRO10@pnp.gov.ph PRO11@pnp.gov.ph PRO12@pnp.gov.ph PRO13@pnp.gov.ph NCRPO@pnp.gov.ph PROCOR@pnp.gov.ph PRO1ARMM@pnp.gov.ph COMPENDIUM OF PNP ICT POLICIES 56 PNP e-Mail Address Directory (as of August 2012) COMMAND GROUP CHIEF, PNP (CPNP) The Deputy Chief for Admin (TDCA) The Deputy Chief for Operation (TDCO) The Chief of the D-Staff (TCDS) DIRECTORATES Directorate for Personnel & Records Mgmt (DPRM) Records Management Division (RMD/DPRM) Directorate for Intelligence (DI) Directorate for Operations (DO) Regional Operations Center (NOC) Directorate for Logistics (DL) Directorate for Plans (DPL) Directorate for Police Com Relations (DPCR) Directorate for Human Resource & Doctrine Development (RDD) Directorate Research & Development (DRD) Directorate for integrated Police Opns (DIPO-Visayas) Directorate for Integrated police Opns (DIPO-EM) Eastern Mindanao Directorate for Integrated Police Opns (DIPO-WM) Eastern Mindanao NATIONAL ADMINISTRATIVE SUPPORT UNITS Logistics Support Service (LSS) Information Tech Mngt Service (ITMS) Finance Service (FS) Health Service (HS) Communications & Electronic Service (CES) Legal Service (LS) Headquarters Support Svc (HSS) Mgt Div Engineering Service (ES) NATIONAL OPERATIONAL SUPPORT UNITS Maritime Group (MG) Intelligence Group (IG) Police Security & Protection (PSPG) DICTM Group e-Mail Address ocpnp@pnp.gov.ph tsip@pnp.gov.ph dca@pnp.gov.ph dco@pnp.gov.ph tcds@pnp.gov.ph e-Mail Address dprm@pnp.gov.ph soppb.dprm@pnp.gov.ph rmd.dprm@pnp.gov.ph di@pnp.gov.ph do@pnp.gov.ph pnp_coc@yahoo.com noc@pnp.gov.ph dl@pnp.gov.ph dpl@pnp.gov.ph dpcr@pnp.gov.ph dhrdd@pnp.gov.ph drd@pnp.gov.ph dipovis@pnp.gov.ph dipo.eastern@pnp.gov.ph pnppro11.com dipowestmin@yahoo.com dipowestmin@skype.com e-Mail Address pnplss_mg@yahoo.com lss@pnp.gov.ph cs@pnp.gov.ph fs@pnp.gov.ph pnphealth@yahoo.com hs@pnp.gov.ph pnpcommelsvc@yahoo.com Pnp_is@yahoo.com is@pnp.gov.ph aodopp_130@yahoo.com hss@pnp.gov.ph adopphss@yahoo.com pnpes_operations@yahoo.com es@pnp.gov.ph ado_mg@yahoo.co mgr@pnp.gov.ph lg@@pnp.gov.ph pspo_pnp@yahoo.com.ph pspg@pnp.gov.ph COMPENDIUM OF PNP ICT POLICIES 57 Criminal Invest. & Detection (CIDG) Special Action Force (SAF) Action Security Group (AVSEG) Group Highway Patrol Group (HPG) Police Com Relations Group (PCRG) Civil Security Group (CSG) Crime Laboratory Group (CLG) SPECIAL /PERSONAL STAFF Internal Affairs Service (IAS) Public Information Office (PIO) Chief Exec. Senior Police Officer (CESPO) adcocldg@yahoo.com.ph safof3@yahoo.com.ph avsegroup_opsstr@yahoo.com avsecgpr@pnp.gov.ph hpgomd@yahoo.com.ph pcrg_it@yahoo.com csg_it@yahoo.com cs@pnp.gov.ph Pnp_ci@yahoo.com clg@pnp.gov.ph e-Mail Address las@pnp.gov.ph plo@pnp.gov.ph ceso_pnp05@yahoo.com OTHER UNITS/OFFICES AIR UNIT Philippine Bomb Data Center pbdc.lg@pnp.gov.ph Supervisory Office for Security Investigation Agencies SOSIA) Liaison Office dig_ame@yahoo.com NATIONAL CAPITAL REGIONAL POLICE OFFICE CAMP BAGONG DIWA, BICUTAN, TAGUIG, METRO MANILA Regional Director (RD) ordncrpo2011@yahoo.com Deputy Regional Director Administration (DRDA) Deputy Regional Dir for Operations (DRDO) Regional Operations Division (ROD-R3) Ncrpo_rod@yahoo.com Regional Tactical Opns Center (RTOIC) rtoc_ncrpo@yahoo.com EASTERN POLICE DISTRICT CARUNCHO AVENUE, BRGY. MALINAO PASIG CITY District Director (DD) Deputy Director for Administration (DDDA) Deputy Dist. Director for Opns (DDDO) District Operations & Plans Div. (DOPD-3) dopd_epd@yahoo.com STATION 1 (Marikina City) PCP 1 PCP 2 PCP 3 PCP 4 PCP 5 PCP 6 PCP 7 STATION 2 (Pasig City) PCP 1 PCP 2 PCP 3 PCP 4 PCP 5 PCP 6 PCP 7 STATION 3 (Mandaluyong City) PCP 1 PCP 2 PCP 3 DICTM COMPENDIUM OF PNP ICT POLICIES 58 PCP 4 PCP 5 PCP 6 PCP 7 STATION 4 (San Juan City) PCP 1 PCP 2 PCP 3 PCP 4 PCP 5 PCP 6 PCP 7 MANILA POLICE DISTRICT UNITED NATIONS AVENUE, ERMITA, MANILA District Director (DD) Deputy Dist Director for Administration (DDDA) Deputy Dist Director for Opns (DDDO) Dist. Operations & Plans Div. (DOPD-3) DTOC STATION 1 (Balut) PCP (Don Bosco) PCP (SM/NHA) STATION 2 (Moriones) PCP Asuncion PCP Dagupan PCP Algue PCP Bangban PCP Delpan STATION 3 (Sta. Cruz) PCP (Barbosa) PCP (P. Miranda) STATION 4 (Sampaloc) PCP (UBA) PCP (Gulod) STATION 5 (Ermita) PCP (Rizal Park) PCP (Pedro Gil) PCP (Bagong Lupa) PCP (Paco) PCP (Intramuros) STATION 6 (Sta. Ana) PCP (Dagohoy) PCP (Punta) STATION 7 (Tondo) PCP (Tayuman) STAION 8 (Sta. Mesa) STATION 9 (Malate) STATION 10 (Pandacan) STATION 11 (Binondo) P (Gandara) (San Nicolas) (Juan Luna) dopd_mpd@yahoo.com ps1mpd@yahoo.com ps2_mpd@yahoo.com ps3mpd@yahoo.com ps4@yahoo.com ps5_mpd@yahoo.com ps6_mpd@yahoo.com MPDPS7@yahoo.com ps8mpd@yahoo.com malatepolice@yahoo.com ps10mpd@yahoo.com ps11_mpd@yahoo.com NORTHERN POLICE DISTRICT ANIGUE STREET, KAUNLARAN VILLAGE, DAGAT-DAGATAN, CALOOCAN CITY District Director (DD) Deputy Dist. Director for Administration DICTM COMPENDIUM OF PNP ICT POLICIES 59 (DDA) Deputy District Dir for Operations (DDDO) District Opns & Plans Division (DOPD-D3) npd_dddo@yahoo.com npd_d3@yahoo.com STATION 1 (Caloocan City) Bagong Barrio Sub-Station 1 PCP 1 PCP 2 PCP 3 PCP 4 Dagat-Dagatan Sub-Station 2 PCP 5 PCP 6 PCP 7 PCP 8 PCP 9 Bagong Silang Sub-Station 3 PCP 10 PCP 11 PCP 12 TALA Sub-Station 4 PCP 14 PCP 15 PCP 16 Camarin/Neo Sub-Station 5 PCP 17 PCP 18 PCP 19 PCP 20 STATION 2 (Malabon City) PCP 1 PCP 2 PCP 3 PCP 4 PCP 5 PC6 STATION 3 (Navotas) PCP 1 PCP 2 PCP 3 PCP 4 STATION 4 (Valenzuela City) PCP 1 PCP 2 PCP 3 PCP 4 PCP 5 PCP 6 PCP 7 PCP 8 PCP 9 PCP 10 SOUTHERN POLICE DISTRICT FORT ANDRES BONIFACIO, MAKATI CITY District Director (DD) Deputy Dist. Director for Administration (DDA) Deputy District Director for Opns (DDDA) DICTM COMPENDIUM OF PNP ICT POLICIES 60 Dept. Opns & Plans Div (DOPD-D3) DTOC STATION 1 (Pasig City) PCP 1 PCP 2 PCP 3 PCP 4 PCP 5 PCP 6 PCP 7 PCP 8 PCP 9 PCP 10 STATION 2 (Makati City) PCP 1 PCP 2 PCP 3 PCP 4 PCP 5 PCP 6 PCP 7 PCP 8 STATION 4 (Las Piñas City) PCP 1 PCP 2 PCP 3 PCP 4 PCP 5 PCP 6 PCP 7 PCP 8 PCP 9 PCP 10 PCP 11 STATION 5 (Muntinlupa City) PCP 1 PCP 2 PCP 3 PCP 4 STATION 6 (Taguig City) PCP 1 PCP 2 PCP 3 PCP 4 PCP 5 PCP 6 PCP 7 PCP 8 PCP 9 STATION 7 (Pateros) d3spd@yahoo.com STATION 1 (La Loma) PCP 1 PCP 2 PCP 3 STATION 2 (Masambong) PCP 1 PCP 2 STATION 3 (Sangandaan) DICTM COMPENDIUM OF PNP ICT POLICIES 61 PCP 1 PCP 2 PCP 3 PCP 4 STATION 4 (Novaliches) PCP 1 STATION 5 (Fairview) STATION 6 (Batasan) PCP 1 PCP 2 PCP 3 PCP 4 PCP 5 PCP 6 STATION 7 (Cubao) PCP 1 PCP 2 PCP 3 STATION 8 (Project 4) STATION 9 (Project 2) STATION 10 (Kamuning) PCP 1 PCP 2 PCP 3 STATION 11 (Galas) PCP 1 PCP 2 STATION 12 (Bagumbayan) PRO 1 ILOCOS NORTE PPO Barlac City PS Laoag City PS ILOCOS SUR PPO Candon City PS Vigan City PS LA UNION PPO San Fernando City PS PANGASINAN PPO Alaminos City PS Dagupan City PS San Carlos City PS Urdaneta City PS PRO 2 Regional Director (RD) Deputy Regional Director for Administration (DRDA) Deputy Regional Director for Operations (DRDO) Regional Opns & Plans Division (ROPD) Regional Tactical Opns Center (RTOC) BATANES PPO CAGAYAN PPO Tuguegarao City PS ISABELA PPO Cauayan City PS SANTIAGO CITY PO NUEVA VIZCAYA PPO DICTM e-Mail Address batac_pnp@yahoo.com LaoagCitypnp@yahoo.com opb_isur@yahoo.com candoncity_pnp@yahoo.com vigan_ps@yahoo.com launionppo2006@yahoo.com.ph pangasinan_ppo@yahoo.com alaminosps@yahoo.com dagupanpolice@yahoo.com sancarloscps@yahoo.com urdanetapnp@yahoo.com e-Mail Address cmdgrp_PRO2@yahoo.com cmdgrp_PRO2@yahoo.com ropd_pro2@yahoo.com cagayanppo@yahoo.com tuguegarao02029@yahoo.com ippo_opns@yahoo.com cynct_opns@yahoo.com sc_po@yahoo.com nvppo_mamangpulis@yahoo.com COMPENDIUM OF PNP ICT POLICIES 62 QUIRINO PPO PRO 3 Regional Director (RD) Deputy Regional Director for Administration (DRDA) Deputy Regional Director for Opns (DRDO) Regional Opns & Plans Division (ROPD) Regional Tactical Opns Center (RTOC) AURORA PPO Gapan City PS Munoz City PS Playan City PS San Jose City PS PAMPANGA PPO Fernando City PS ANGELES CITY PO TARLAC PPO Tarlac City PPO ZAMBALES PPO OLONGAPO CITY PO PRO 4-A (CALABARZON) National Director (RD) Deputy Regional Director for Administration (DRDA) Deputy Regional Director for Operators (DRDO) Regional Opns & Plans Division (ROPD) Regional Tactical Opns (Center (RTOC) BATANGAS PPO Batangas City PS Lipa City PS Tanauan City PS CAVITE PPO Cavite City PS Trece Martirez City PS Tagaytay City PS Dasmarinas City PS LAGUNA PPO Calamba City PS San Pablo City PS Santa Rosa City PS Biñan City PS RIZAL PPO Antipolo City PS QUEZON PPO Lucena City PS PRO 4-B(MIMAROPA) Regional Director (RD) DICTM quirinlpro2@pnp.gov.ph e-Mail Address drda_pro3@yahoo.com ropd_777@yahoo.com YM rtocpro3 pro3@pnp.gov.ph popb_appro@yahoo.com pampangadirector@yahoo.com opn_pamp_ppo@yahoo.com sanfernando_opn@yahoo.com acpo_opn@yahoo.com tarlac_ppo@yahoo.com.ph zppo_popb@yahoo.com olongapopnp@yahoo.com e-Mail Address ropd_pro4a@yahoo.com pro4a@pnp.gov.ph pdbatangasppo@yahoo.com batscityps@yahoo.com llpacps@yahoo.com tanauan.city@yahoo.com s3cavite@yahoo.com popbs3@yahoo.com cavitepro4a@pnp.gov.ph cccps3@yahoo.com tmc_chavz@yahoo.com tagaytaycityopn@yahoo.com dasmapnp@yahoo.com lagaunapolicelppo@yahoo.com calambacityps@yahoo.com sanpablocity_ps400@yahoo.com santarosacps@yahoo.com wat_s3@yahoo.com rizal.pro4a@pnp.gov.ph antipolocps@yahoo.com qppo_opd@yahoo.com lucenacps@yahoo.com e-Mail Address COMPENDIUM OF PNP ICT POLICIES 63 Deputy Regional Director for Administration (DRDA) Deputy Regional Director for Operations (DRDO) Regional Operations & Plans Division (ROPD) Regional Tactical Opns Center (RTOC) MARINDUQUE PPO MINDORO OCCIDENTAL PPO MINDORO ORIENTAL PPO Calapan City PS PALAWAN PPO Puerto Princesa CPO ROMBLON PPO PRO 5 Deputy Director (RD) Deputy Regional Director for Administration (DRDA) Deputy Regional Director for Operations (DRDO) Regional Operation & Plans Division (ROPD) Regional Tactical Opns Center (RTOC) ALBAY PPO Legaspi City PS Ugao City PS Tabaco City PS CAMARINES NORTE PPO CAMARINES SUR PPO Iriga PS NAGA City PO CATANDUANES PPO MASBATE PPO Masbate City PS SORSOGON PPO Sorsogon City PS PRO 6 Regional Director (RD) Deputy Regional Director for Administration (DRDA) Deputy Regional Director for Operations (DRDO) Regional Operation & Plans Divisions (ROPD) Regional Tactical Opns Center (RTOC) AKLAN PPO Boracay Special Tourist Police Office (BSTPO) ANTIQUE PPO CAPIZ PPO DICTM baelayon82@yahoo.com ropd_4b@yahoo.com mduque_popb@yahoo.com occmin_popb@yahoo.com morppo_popb@yahoo.com calapancps@yahoo.com Palopn_3@yahoo.com rppo_romc@yahoo.com e-Mail Address prov_ropd@yahoo.com pro5@pnp.gov.ph albay_ppo@yahoo.com albay.pro5@pnp.gov.ph lcpspnp@yahoo.com operation_section@yahoo.com camarinesnorte.pro5@pnp.gov.ph pro5_csppo_2920@yahoo.com irigacityps_cps@yahoo.com camarinessur.pro5@pnp.gov.ph nagpol_csppo@yahoo.com catppo_pnp@yahoo.com catanduanes_police@yahoo.com catanduanes.pro5@pnp.gov.ph masbate_ppo@yahoo.com masbate.pro5@pnp.gov.ph sorsogonppo@yahoo.com e-Mail Address patriot3ropd6@yahoo.com pro6@pnp.gov.ph appoopn@yahoo.com boracaypnp@yahoo.com antique_police@yahoo.com antiquepmp@gmail.com antique.pro6@pnp.gov.ph capizppo07@yahoo.com COMPENDIUM OF PNP ICT POLICIES 64 capiz.pro6@pnp.gov.ph Roxas City PS GUIMARAS PPO ILOILO PPO Passi City PS ILOILO CITY PO BACOLOD CITY PO NEGROS OCCIDENTAL PPO Bago City PS Cadiz City PS Escalante City PS Kabankalan City PS Himamaylan City PS La Carlota City PS Sagay City PS San Carlos City PS Silay City PS Sipalay City PS Talisay City PS Victorias City PS PRO 7 Regional Director (RD) Deputy Regional Director for Administration (DRDA) Deputy Regional Director for Operations (DRDO) Regional Operations & Plans Division (ROPD) Regional Tactical Opns Center (RTOC) BOHOL PPO Tagbilaran City PS CEBU PPO Danao City PS Bogo City PS Toledo City PS Talisay City PS Naga City PS Carcar City PS LAPU-LAPU CITY PO CEBU CITY PO MANDAUE CITY PO NEGROS ORIENTAL PPO Canlaon City PS Bais City PS Bayawan City PS Guihulrigan City PS Dumaguete City PS Tanjay City PS SIQUIJOR PPO PR0 8 Regional Director (RD) Deputy Regional Director for DICTM gulmaraz_ppoopn@yahoo.com freeman_spyo3@yaho.com iloilo.pro6@pnp.gov.ph icpohqs_opn@yahoo.com s3bcpo@yahoo.com sugsrisnd3noppopro6@gmail negrosrosoccidental.pro6@pnp.gov.ph bagopnp@yahoo.com cadizsupercops@yahoo.com esca17@yahoo.com salt_26@yahoo.com himamaylanpnp@yahoo.com spo2_julluslobaton@yahoo.com sccp_negocc@yahoo.com silaycitypnp@gmail.com sipalaybac@yahoo.com china3talisaypnp2000@yahoo.com pnpvictorias@yahoo.com e-Mail Address pro7_ropd@yahoo.com pro7@pnp.gov.ph pdlorcs@yahoo.com bppo_opnbr@yahoo.com tagbilaranpnp@yahoo.om melval_2001@yahoo.com cebu.pro7@pnp.gov.ph danao_cps@yahoo.com bogo_cps@yahoo.com Toledo_cps@yahoo.com talisay_cps@yahoo.com naga_cps@yahoo.com carcar_cps@yahoo.com CCPO-OPNS@YAHOO.COM p.comendador@yahoo.com opns_mcpo@yahoo.com pro7_noppo@yahoo.com noppo_canlaoncitypolive@yahoo.com bais_pnp2007@yahoo.com pnp@bayawancity.gov.com Nppo_guihulriganes@yahoo.com dumaguete_pnp@yahoo.com Tunjaycityps_2008@yahoo.com siquijorppo@yahoo.com siquijor.pro7@pnp.gov.ph e-Mail Address odrda_pro8@yahoo.com COMPENDIUM OF PNP ICT POLICIES 65 Administration (DRDA) Deputy Regional Director for Operations (DRDO) Regional Operations & Plan Division (ROPD) Regional Tactical Opns Center (RTOC) BILIRAN PPO LEYTE NORTE PPO TACLOBAN CITY PO Baybay City PS ORMOC CITY PO SOUTHERN LEYTE PPO Maasin City PS EASTERN SAMAR PPO Borongan City PS NORTHERN SAMAR PPO SAMAR PPO Calbayog City PS Catbalogan City PS PRO 9 Regional Director (RD) Deputy Regional Director for Administration (DRDA) Deputy Regional Director for Operations (DRDO) Regional Operations & Plans Division (ROPD) Regional Tactical Opns Center (RTOC) ZAMBOANGA DEL SUR PPO Pagadian City PS Dipolog City PS ZAMBOANGA DEL SUR PPO Pagadian City PS Dipolog City PS ZAMBOANGA DEL SUR PPO Pagadian City PS Dipolog City PS ZAMBOANGA CITY PO ZAMBOANGA SIBUGAY PPO PRO 10 Regional Director (RD) Deputy Regional Director for Administration (DRDA) Deputy Regional Director for Operations (DRDO) Regional Operations & Plan Division (ROPD) Regional Tactical Opns Center (RTOC) BUKIDNON PPO Malaybalay City PS Valencia City PS CAMIGUIN PPO MISAMIS OCCIDENTAL PPO Oroquieta City Ozamis City PS DICTM provil_ropd@yahoo.com pro8@pnp.gov.ph pnpbiliran@yahoo.com leyteppo@yahoo.com tcps@yahoo.com lppo_baybaycps@yahoo.com ormocccpo@yahoo.com slppo_pro8@yahoo.com pnpmaaasincity@yahoo.com esamarppo@yahoo.com northsamarppo@yahoo.com samarppo_@yahoo.com e-Mail Address ropd_pro9@yahoo.com s3_nzppo_pro9@yahoo.com denmarkpullsopn@yahoo.com dipolog_opd@yahoo.com s3_opn@yahoo.com zpcs_pnp@yahoo.com Zsbppo_s3@yahoo.com.ph e-Mail Address drda_pro10@yahoo.com pro10_ropd@yahoo.com pro10@pnp.gov.ph bukdinonppo@yahoo.com bukidnon.pro10@pnp.gov.ph camiguinppo@yahoo.com camiguin.pro10@pnp.gov.ph misoccppo_opn@yahoo.com misamisocc.pro10@pnp.gov.ph oroquietacps@yahoo.com ozamiscps@yahoo.com COMPENDIUM OF PNP ICT POLICIES 66 Tangub City PS MISAMIS ORIENTAL PPO Salvador City PS Gingoog City PS CAGAYAN DE ORO CITY PO LANAO DEL NORTE PPO ILIGAN CITY PO PRO 11 Regional Director (RD) Deputy Regional Director for Administration (DRDA) Deputy Regional Director for Operations (DRDO) Regional Operations & Plan Division (ROPD) Regional Tactical Opns Center (RTOC) LANAO DEL SUR PPO ____ City PSA DAVAO DEL NORTE PPO Tagum City PS Panabo City PS Land Garden City of Samal PS LANAO ORIENTAL PPO COMPOSTELA VALLEY PPO PRO 12 Regional Director (RD) Deputy Regional Director for Administration (DRDA) Deputy Regional Director for Operations (DRDO) Regional Operations & Plan Division (ROPD) Regional Tactical Opns Center (RTOC) COTABATO PPO Kidapawan City PS COTABATO CITY PO SOUTH COTABATO PPO Koronadal City PS SARANGANI PPO SULTAN KUDARAT PPO Tacurong City PS PRO 13 (CARAGA) Regional Director (RD) Deputy Regional Director for Administration (DRDA) Deputy Regional Director for Operations (DRDO) Regional Operations & Plan Division (ROPD) Regional Tactical Opns Center (RTOC) DICTM tagubscps@yahoo.com misor_commel@yahoo.gom misamisor.pro10@pnp.gov.ph cocpo_commel@yahoo.com lanor_comsec@yahoo.com idnppo_s32yahoo.com lanaonorte.pro10@pnp.gov.ph lcpo_commel@yahoo.com e-Mail Address odrda_11@yahoo.com pro11_ropd@yahoo.com davaosur.pro11@pnp.gov.ph dcpo_opndiv@yahoo.com dcpo_cd@yahoo.com davaonorte_opn@yahoo.com davaonorte.pro11@pnp.gov.ph davaonorte_tagumcps@yahoo.com davaonorte_panabocps@yahoo.com lgcsps@yahoo.com doppo_s3@yahoo.com davaoor.pro11@pnp.gov.ph comval_ppo07@yahoo.com e-Mail Address lcamba82@yahoo.com ropd_pro12hqs@yahoo.com pro12opnsandplans@yahoo.com cotabato_ppo@yahoo.com kldcps_ccpo@yahoo.com cot_cpo3hqs@yahoo.com scppo2006@yahoo.com koronadalcity_pnp@yahoo.com sarangani_ppo@yahoo.com gscpo_opn@yahoo.com skippo3@yahoo.com e-Mail Address pro13_ropd@yahoo.com procaraga@pnp.gov.ph COMPENDIUM OF PNP ICT POLICIES 67 AGUSAN DEL NORTE PPO BUTUAN CITY PO AGUSAN DEL SUR PPO SURIGAO DEL NORTE PPO Surigao City PS SURIGAO DEL SUR PPO Bislig City PS DINAGAT ISLANDS PROVINCE PRO ARMM Regional Director (RD) Deputy Regional Director for Administration (DRDA) Deputy Regional Director for Operations (DRDO) Regional Operations & Plan Division (ROPD) Regional Tactical Opns Center (RTOC) LANAO DEL SUR PPO Tawi-Tawi City PS BASILAN PPO Isabela City PS Isabela City PS MAGUINDANAO PPO SULU PPO TAWI-TAWI PPO PRO COR Regional Director (RD) Deputy Regional Director for Administration (DRDA) Deputy Regional Director for Operations (DRDO) Regional Operations & Plan Division (ROPD) Regional Tactical Opns Center (RTOC) ABRA PPO APAYAO PPO BENGUET PPO BAGUIO CITY PO KALINGA PPO Tabuk City PS IFUGAO PPO MT. PROVINCE PPO agunote_opnsec@yahoo.com agusannorte.pro11@pnp.gov.ph bcpoc3_ppo@yaho.com adso3_ppo@yahoo.com agusansur.pro13@pnp.gov.ph sdnppo_opnsec@yahoo.com.ph surigaonorte.pro13@pnp.gov.ph SCPS MARADJAW@yahoo.com sdsppo@yahoo.com surigaosur.pro13@pnp.gov.ph pro13_sdsppo_bisligcps@skype ppodinagat_islands@yahoo.com e-Mail Address rd_office70@yahoo.com Salikmacapandtar2@yahoo.com ropdproarmm@yahoo.com exproarmm@yahoo.com proarmm@pnp.gov.ph ropd.proarmm (Skype) lsppo_opn@yahoo.com opn_basppo@yahoo.com S3magppo@yahoo.com opnsec_suluppo@yahoo.com s3_ttppo@yahoo.com e-Mail Address ord_procor@yahoo.com drda_procor@yahoo.com drdo_procor@yahoo.com procoroffice@yahoo.com procor@pnp.gov.ph apayaopoo@yahoo.com opn_benguetppo@yahoo.com ocd_bcpo@yahoo.com opnkppo@yahoo.com tabukpstn@yahoo.com ifugao_ppo_opn@yahoo.com fortal7557@yahoo.com Recapitulation of existing PNP e-Mail addresses: DICTM COMPENDIUM OF PNP ICT POLICIES 68 Command Group Directorates NASU NOSU Special/Personal Staff Other Units/Offices NCRPO EPD MPD NPD SPD QCPD PRO1 PRO2 PRO3 PRO4A PRO4B PRO5 PRO6 PRO7 PRO8 PRO9 PRO10 PRO11 PRO12 PRO13 PROARMM PROCOR 4 10 7 6 2 1 0 0 0 0 0 0 1 1 1 3 0 6 5 3 1 0 6 4 0 5 1 1 Domain Name Yahoo.com Gmail.com 0 0 4 0 7 0 9 0 1 0 1 0 3 0 1 0 12 0 2 0 1 0 2 0 16 0 9 0 16 0 18 0 8 0 10 0 20 3 20 0 12 0 7 0 12 0 10 0 10 0 8 0 8 0 11 0 TOTAL 68 238 Office/Units DICTM pnp.gov.ph 3 No e-Mail Others 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 1 0 1 0 3 1 2 11 2 36 26 51 63 38 2 3 10 5 4 8 7 5 6 6 7 4 4 4 5 2 3 316 COMPENDIUM OF PNP ICT POLICIES 69 I. OVERVIEW OF ZIMBRA SOFTWARE Bring Together Email, Calendaring and Enterprise Applications VMware Zimbra is an enterprise-class email, calendar and collaboration solution, built for the cloud, both public and private. With a redesigned browser-based interface, Zimbra offers the most innovative messaging experience available today, connecting end users to the information and activity in their personal clouds. http://www.zimbra.com/products/ Messaging and Collaboration for the Post-PC Era Connect users to their personal clouds with a smarter mailbox that integrates email, voice, tasks, address book, calendar and enterprise applications. Choose multiple deployment options: in a private cloud as a virtual appliance or hosted in the public cloud Out-of-the-box integrated click-to-call, visual voicemail, chat and presence Stay connected anywhere on any smartphone or other device with automatic sync. Work online or offline with Zimbra Desktop or clients such as Microsoft Outlook. Integrate with external directories for authentication, address lists and provisioning Operate at a lower total cost-ownership (TCO) than comparable legacy platforms http://www.zimbra.com/pr oducts/features/html Advanced, Integrated Web Experience Boost productivity with an innovative, recently enhanced robust browser-based interface New dedicated search tab with common and easy-to-customize filters Easily send and receive authenticated and encrypted email messages Productive documents management, check in/out, instant sharing of documents and folders DICTM COMPENDIUM OF PNP ICT POLICIES 70 Calendar wizard finds optimal group meeting times and is interoperable with Microsoft Exchange 2007/2010 Transform Zimbra into a customized “collaboration hub” by integrating external applications and web services – such as Facebook, Twitter, Socialcast and enterprise applications including Oracle and SAP Flexible Development Options and Virtualization-Ready Option to deploy as a Zimbra Collaboration Server natively on hardware or virtualized or deployed as a software virtual appliance. Deploy Zimbra on-premises or as a Cloud service from a VMware hosting partner Fully supports multi-tenancy and delegated administration for hosting and service providers Role-based delegated administration to create domain or limited administration settings per account Zimbra leverages high availability, disaster recovery and backup from VMware vSphere Smartcard and Common Access Card authentication http://www.zimbra.com/products/features/html Integrated Unified Communication Out-of-the-box integration with Cisco and Mitel for click-to-call, visual voicemail, call record history, presence and instant messaging. Extend Zimbra to work with other third-party unified communication solutions through the Zimbra SDKS Anywhere Mobility DICTM COMPENDIUM OF PNP ICT POLICIES 71 Synchronization to iOS (iPhone, iPad), Windows and Android-based smart phones and tablets Use any BlackBerry smartphone with Zimbra via Zimbra Connection for BlackBerry Enterprise Server (BES) Manage security policies and remote device wipe, PINs and device management features on user accounts Rich browser-based experience for Zimbra email, contacts, calendar and files on any xHTML-capable device Zimbra Desktop and Desktop Clients Get the same powerful Zimbra experience offline with Zimbra Desktop, the free email client for Windows, Mac or Linux desktops. Aggregates Gmail, Yahoo! Mail, AOL, Hotmail and other POP/IMAP accounts Sync, Gmail, Yahoo! Address Book and Calendar MAPI synchronization to outlook 2003/2007/2010 with full delegate, offline access and support for S/MIME Simplified Administration Simplified task-oriented AJAX Web Administration Console enables anywhere administration Integrated anti-Spam, antivirus and directory services (LDAP, Active Directory) Real-time mailbox backup and restore; native hierarchical storage management (HSM) Cross-mailbox discovery and archiving for regulatory compliance Manage end-user features, quotas, storage policies via Class-of-Service (CoS) DICTM COMPENDIUM OF PNP ICT POLICIES 72 Migration Wizards enable customers to rapidly and easily migrate from Microsoft Exchange and Domino environments to the Zimbra http://www.zimbra.com/products/features/html II. EMAIL A Smarter Mailbox reduces time spent finding important emails View inbox by message or by natural Conversation View Drag and drop messages into folders or onto Tag(s) Share tags across applications and mailboxes Messages may have multiple Tags and act as „virtual folders‟ Instant filtering of direct messages, distribution lists, feeds, and notifications Move bulk or unimportant email out of Inbox to Activity Streams http://www.zimbra.com/products/email.html Email Compose Tabs eliminate the need for new windows with every message Multiple email compose or calendar event tabs may be open at the same time Tabs simplify context switching between email and calendar Rich compose with cut and paste from desktop apps and inline images Attach file multiple files at once from either your computer or Briefcase Autocomplete to contacts in your personal or Global Address List (GAL) Integration of email, contacts and calendar makes toggling between them unnecessary Preview your daily schedule next to a meeting invite in Email. DICTM COMPENDIUM OF PNP ICT POLICIES 73 Drag a message onto the Email Calendar Widget to automatically create a meeting with the email recipients, including any attachments and email notes Drag a message onto Contact Collector to add all message recipients to your Address Book http://www.zimbra.com/products/email.html Recover gracefully with Undo Send, Restore Email and Scheduled Delivery Choose a default delay time between 2-20 seconds for messages to be actually sent through the mail queue after hitting the Send button In the Trash folder you may Recover Deleted Items for up to 30 days (administrator configurable) From the Send button drop-down select at future date, time and even time zone to send an email to one or more recipients Simple sharing with Delegated Access to inbox or folders Right click on your inbox, a folder or sub-folder and share it within or outside your workgroup (administrators may disable public share if security policy does not allow it) Grant others View, Manage or Administration rights Allow delegates to reply „on behalf of‟ Share message folders for specific use cases, such as only correspondences about the “Q2 Customer Appreciation Dinner.” http://www.zimbra.com/products/email.html III. DICTM CALENDAR COMPENDIUM OF PNP ICT POLICIES 74 Robust calendar designated for the enterprise Day, Week, Work Week, Month, List, Schedule Views Drag and drop events to change date, time or duration Toggle visibility and color code multiple schedules and events Mark events public, private, busy Tag events for faster organization, share them with email, contacts Multi-Tab Event Compose makes toggling between calendar and email unnecessary Invite attendees from Global Address List (GAL), view free/busy and set optional/mandatory Set start-stop and duration times, automatically adjusted for users in other time zones Choose locations, resources and add attachments Configurable pop-up, email and SMS reminder Fully customizable repeating event settings Group Scheduling Wizard finds the optimal time and place for large meeting within seconds Preview invitees‟ free/busy times View time/date by number of available invitees Auto-suggests next available time/locations One click preview all available conference rooms at selected time Set building, floor and room capacity suggestion preferences http://www.zimbra.com/products/calendar-collaboration.html DICTM COMPENDIUM OF PNP ICT POLICIES 75 Delegate access to calendars and share calendars with peers Right click a Calendar icon to share it within or outside your workgroup Grant others View, Manage or Administration rights Allow delegates to schedule and accept meeting invites‟ on behalf of‟ Publish Calendars publicly to the web and send anyone public “„Free/Busy Links” to share your availability without having to sent explicit invites Smart views for managing multiple calendars important any iCal feed or Google calendar into Zimbra Calendar to create a master free/busy view across work, club and personal calendars Create new Calendars to add Holidays, Sports, Facebook or Google Calendar as feeds in Zimbra Set feed display color to easily tell them apart from work schedules Choose whether feeds will appear in your global free/busy status across the organization http://www.zimbra.com/products/calendar-collaboration.html Add Exchange users as meeting invitees through the Global Address List (GAL)b View free/busy times in Event Details and Schedule Wizard Choose rooms and resources Also works for either user in MS Outlook DICTM COMPENDIUM OF PNP ICT POLICIES 76 Save time and frustration by not starting over Right click an event to Create a Copy, which will preserve invitees, attachments and notes (such as dial in numbers) Edit copied event without worrying about affecting original event Use the Trash Folder to view and restore from a list of deleted events (storage retention policy is admin configurable) http://www.zimbra.com/products/calendar-collaboration.html IV. COLLABORATION Zimbra Collaboration Server can be shared internally or externally Share inbox mail folders, Address Book contacts, Calendars, Tasks, Briefcase folders and files One standardized sharing UI, which is integrated with Global Address List (GAL) Choose internal (read, manage or administrative access) or external publishing (view only with password or public URL) Available settings to users are all Administrator configurable http://www.zimbra.com/products/collaboration.html Streamline sharing management as new users join an organization or distribution alias Find Shares in any core application and add folders previously shared to them or a distribution alias to which they belong Manage share history in Preferences by application and user, change permissions or revoke status Administrators may use the Admin Console to quickly enable share notifications DICTM COMPENDIUM OF PNP ICT POLICIES 77 An integrated documents Briefcase eliminates the need for separate document management tools Upload multiple files of any file type in one step from the desktop to Briefcase Save email attachments direct to Briefcase instead of downloading to the desktop Attach files during Email Compose form Briefcase Share Briefcase folders with peers http://www.zimbra.com/products/collaboration.html Create personal or team Task Lists with due dates, priority and percent complete Quickly sort Task View by priority, status and past due Set reminders on Tasks and receive email Daily Digest of Tasks Rich text compose for details and attach files Tag Tasks for additional organization or to associate with projects common across Zimbra applications DICTM COMPENDIUM OF PNP ICT POLICIES 78 Sync Outlook and smartphones Integrated United Communications Experience for and users One-click dial for numbers in Zimbra Web Client Visual Voicemail with inline playback, pause, delete, forward, download, restore and call back numbers Click-to-chat from hover over contact card of any address Rich presence displayed from anywhere in the inbox View missed, placed and received calls Complete integration with Cisco WebEx web conferencing including create, manage, launch and join WebEx meetings http://www.zimbra.com/products/collaboration.html V. SEARCH Search all core applications with a dedicated search tab Search email, contacts, events, task and documents Search within email bodies and over 200 different attachment types Simple interface to quickly filter on common attributes or add complex logical operators DICTM COMPENDIUM OF PNP ICT POLICIES 79 Offline capability easily provided with Zimbra Desktop or similar standards-based client Save common searches as a vital Search Folder Create folders individuals, attachments, status, date and more Folders can be defined by multiple attributes (eg individual + attachment + unread) Like normal Folders, they can be moved and grouped within other inbox folders Quickly define highly refined searches with Search Language or Visual Search Builder http://www.zimbra.com/products/search.html Refine searches quickly and easily with Visual Search Builder Advanced Search module available in each core application Add widgets for meta or body content, attachment type, date, location, status, Tag, time and more Search results refresh in real-time and minimize trial and error Save searchers as Search Folders Quickly create powerful sorting options such as “Unread Messages Today,” “PDFs sent Project Team” or “All attachments over 1MB” (to prune an inbox) http://www.zimbra.com/products/search.html DICTM COMPENDIUM OF PNP ICT POLICIES 80 Look up uses with People Search Search autocompletes results as you type Displays photo, phone number, email, title and location Works with both Global Address Lists and personal Address Book contacts http://www.zimbra.com/products/search.html VI. APPS Enhance the End User Experience with Zimlets New functionality may consists of simple hovers (view maps, calendar schedules) or entirely new application tabs (Zimbra Social) Zimlets can call 3rd party data sources (WebEx) or internal back office systems (CRM) Administrators configure which Zimlets are available to users and they can further refine their usage preference within the deployed set DICTM COMPENDIUM OF PNP ICT POLICIES 81 View Calendar Email Hovers are simple yet powerful ways to save time-if someone sends an email suggesting a meeting date simply mouse over to preview your calendar on that day. http://www.zimbra.com/products/zimlets.html Google Translate Global organizations often receive email in non-native languages-this tool automatically previews and translates messages; allowing a user to reply. DICTM COMPENDIUM OF PNP ICT POLICIES 82 Salesforce.com Bar This Zimlet cross-references email senders/recipients in SFDC and provides contextual options to add Leads or append messages sent to Accounts & Opportunities. http://www.zimbra.com/products/zimlets.html WebEx It's no longer necessary to open WebEx to schedule a conference – it‟s done for you and the meeting information is included in the Calendar invites you send. Smartsheet Smartsheet customers can access their spreadsheets and Gantt charts within Zimbra; milestones appear in Zimbra Calendar that you can share with peers. DICTM COMPENDIUM OF PNP ICT POLICIES 83 http://www.zimbra.com/products/zimlets.html Social Save time by aggregating and managing social networks like Facebook inside Zimbra instead of a desktop client; works anywhere on any computer. Build Your Own Using freely available reference Zimlets, Zimbra and 3rd party APIs, new Zimlets can be quickly built and deployed tailored to the specific day-to-day workflows which need to be streamlined and managed from within Zimbra. For more information please see the review the Zimbra Wiki on Zimlets and the Zimlet Developers Guide for details about developing and deploying Zimlets. Explore the Zimbra Community and Gallery Zimbra has a large open source community that can provide guidance on how to extend Zimbra functionality as well share code based on Zimlets that have been contributed to the Community. An excellent resource for more information is the Zimbra Forums where there are areas dedicated to development and Zimlets. Another excellent resource for both finding and sharing Zimlets and other custom Zimbra add-ons is the Zimbra Gallery. Zimbra customers and Community members often place their finished creations here for the Community to leverage for their own deployments. Default Zimlets Zimbra Collaboration Server ships with ten Zimlets pre-configured and many more administrators may deploy to their users. Zimlet availability is configurable per user/group using Class-of-Service (CoS). The following is a list of default Zimlets included in your ZCS installation: Attach Contacts Allows attaching contacts when composing a new message. Email Attacher Attach email messages when composing a new message. Dates Highlights dates in email body and previews associated appointments on that day and creates link to the calendar. Provides ability to drag-n-drop file attachments from the computer desktop When composing an email message. Highlights and previews associated contact details for an email address in Your Address Book. Drag-n-Drop Attachments Email Contact Details DICTM COMPENDIUM OF PNP ICT POLICIES 84 Linkedin Social Search Highlighter URL Links WebEx DICTM Shows Linkedln search result for a given email address in a message header. Access and manage Twitter, Facebook, Digg and TweetMeme from Zimbra. After a mail search, this Zimlet highlights search terms with yellow color in email bodies. Highlights Web URLs for linking in email messages Save an invite in Zimbra also as a WebEx event and have WebEx into sent from Zimbra. Easily schedule, start or join WebEx meetings. COMPENDIUM OF PNP ICT POLICIES 85 Republic of the Philippines Department of the Interior and Local Government National Police Commission NATIONAL HEADQUARTERS, PHILIPPINE NATIONAL POLICE OFFICE OF THE CHIEF, PNP Camp Crame, Quezon City DATE: JUNE 13, 2013 COMMAND MEMORANDUM CIRCULAR No. 29-13 (PNP Telephone Directory Android Application) SUBJECT : Guidelines and Procedures for the Implementation of the PNP Telephone Directory Application (PNP Tel Dir App) for Android Devices 1. REFERENCES: a. The Philippines E-Commerce Law – Republic Act No. 8792 “An Act Providing for the Recognition and Use of Electronic Commercial and NonCommercial Transactions, Penalties for Unlawful Use Thereof, and Other Purposes”; b. National Computer Center Memorandum Circular 2003-01 “Guidelines on Compliance to E-Commerce Act (RA No. 8792) and Stage 2 and 3 of the UN-ASPA Five Stages of e-Government”; and c. PNP Strategic Focus - “CODE-P: 2013 and Beyond.” 2. PURPOSE: This Command Memorandum Circular (CMC) provides guidelines and procedures for the implementation and operation of the PNP Telephone Directory Application (PNP Tel Dir App) for android devices. 3. SCOPE: This CMC shall apply to all PNP offices/units in support of their operation and administration activities as reference in using the PNP Telephone Directory Application for android devices. 4. DEFINITION OF TERMS: a. Android - is a Linux-based operating system designed primarily for touchscreen mobile devices such as smartphones and tablet computers initially developed by Android, Inc.i b. Android Application - software developed for the Android operating system. c. Android device(s) - communications devices such as smart phones and tablets running the Android operating system. d. Digital/Computer file - A computer file is a block of arbitrary information, or resource for storing information, which is available to a computer program and is usually based on some kind of durable storage. ii e. Software - is any set of machine-readable that directs a computer‟s processor to perform specific operations.iii f. Telephone Directory - is a listing of telephone subscribers in a geographical area or subscribers to services provided by the organization that publishes the directory. Its purpose is to allow the telephone number of a subscriber identified by name and address to be found. iv g. Download - to receive data to a local system from a remote system, or to initiate such a data transfer. v h. Installation file/program – is a computer program that installs files, such as applications, drivers, or other software, onto a computer. vi DICTM COMPENDIUM OF PNP ICT POLICIES 86 5. SITUATION: In a day and age when a country such as the Philippines is in the verge of development, increasing pressure is exerted on the Government to provide competent and reliable public service. This demand grows exponentially as more and more of the citizenry is being exposed to the paradigm of good governance. This, not to mention the fact that technology is constantly evolving and improving is all but a wakeup call for the Government to take action. The PNP, as a dynamic law enforcement institution has not turned a deaf ear to this call for institutional reform. On the contrary, it has remained receptive to improvements and has institutionalized policies and programs that encourage a proactive approach to developing tools to better deliver law enforcement services. Crime Response is one of the mandated responsibilities of the Philippine National Police (PNP). To improve on this service, the PNP has been continuously improving Police Crime Response by: improving mobility, police presence and communications. Even with these implements available, a critical factor remains elusive for the organization, that is, the immediate reporting of crimes. Based on experience, the major cause of delay in police response times is the time lost in acquiring the emergency contact numbers of the PNP. Police Response time has greatly improved but the biggest factor that affects it is timely reporting of crime incidents by the community. 6. MISSION: The PNP Telephone Directory Android Application (PNP Tel Dir App) will bridge the digital divide and gap in communication between PNP Offices/Units and the community and will serve as a tool for communication between PNP Offices/Units and the Community in support to the strategic focus of the PNP for 2013 and beyond. Quick and easy coordination between PNP Offices/Units will be facilitated. The application shall empower the community to actively participate in law enforcement activities such as crime and incident reporting; crime prevention; and as a tool to promote police community relations. The application shall be available in a public website such as the PNP (www.pnp.gov.ph) and Android Application Stores such as Google Play (www.googleplay.com). 7. OBJECTIVES: The application contains telephone numbers of front desk services of all PNP Offices/ Units from the National Headquarters, Police Regional Offices (PROs), Police Provincial/City Offices (PPOs/CPOs, Police Stations) and other Law Enforcement Agencies. This virtually allows users to have a law enforcement telephone directory in their mobile devices. As a result, the application minimizes the usage of its bulky printed counterpart. The contact numbers can be called/dialed directly from the application thus making calls to these offices/units quick and easy. Users are also assured of the validity of the Telephone Numbers in the Application. The use of the application would enable the PNP: a. To create a digital file of PNP Telephone Directory that will be used via android devices and can be readily and easily downloaded/copied from public sources; b. To establish external mechanisms and strategies that will enable the public to support the PNP in crime prevention; c. To be more accessible to the public; and d. To support the PNP Strategic Focus “CODE-P: 2013 and Beyond” that ensures excellence in the performance of mandated tasks through the optimum use of resources. 8. OPERATIONAL GUIDELINES: DICTM COMPENDIUM OF PNP ICT POLICIES 87 CES shall provide the development team from DICTM validated contact numbers of all PNP offices/units and ensure that the contact numbers are updated as needed (a change in the contact details of a PNP Offices/Units). The development team shall immediately update the contact numbers/ details of the application upon receipt of an updated contact detail(s) and update the installation file (.APK) at the public sources (pnp.gov.ph, googleplay.com, etc). Contact numbers contained in the application shall be on an “as of date” so as to inform the users. Since the application is installed unto the devices, only the user or owner has the control to update the application by downloading from the sources (www.pnp.gov.ph, www.googleplay.com, etc.) a. Tasks: 1) TCDS - Ensure implementation of this CMC. 2) NHQ Directorial Staff a) DICTM a.1) Develop and Maintain the Application; a.2) Ensure that the Application can be downloaded from public websites such as but not limited to the PNP Website, GooglePlay Store and other websites; a.3) Assist the TCDS in the implementation of the directive; a.4) Provide continuous updates in the policy and guidelines regarding the PNP Tel Dir App due to technology advancements or as the case may be; and a.5) Perform other tasks as directed. b) DPCR b.1) Shall prepare an information dissemination program to ensure maximum utilization of the PNP Tel Dir App especially to external stakeholders and the community to show case the technological advancement of the PNP; b.2) Design ads that shall be incorporated in the website; and b.3) Perform other tasks as directed. c) DO c.1) Monitor implementation and compliance to this circular; c.2) Ensure that at least one (1) personnel with android device from each PROs, PPOs/CPOs and Police Station, Operations Office/Unit has the application installed; and c.3) Perform other tasks as directed. d) Other Directorial Staff d.1) Encourage all its personnel to use the application; and d.2) Perform other tasks as directed. 3) NSUs/Offices a) ITMS a.1) Ensure that the Application can be downloaded from the PNP Website; a.2) Provide Technical support in the implementation of this circular; and a.3) Perform other tasks as directed. b) CES b.1) Provide validated and updated Contact Numbers of all PNP Offices/ Units as required (change in contact details); DICTM COMPENDIUM OF PNP ICT POLICIES 88 b.2) Ensure that the Contact Numbers stored in the application are valid and updated; b.3) Provide Technical support in the implementation of this circular; and b.4) Perform other tasks as directed. c) Other NSUs/Offices - Encourage all its personnel to use the application. 4) PROs/PPOs/CPOs a) Assist the Field Testing Team in the conduct of the activity; b) Conduct information dissemination on the existence of the application and encourage the external stakeholders to use the PNP Telephone Directory for android application; c) ROPD to install the application to at least one (1) of its personnel with an android device; and d) Provide logistical and fund support to the Field Testing Team. b. COORDINATING INSTRUCTIONS 1) All tasked offices/units shall submit IMPLANs to DO NLT two (2) weeks upon the publication of this Circular; 2) All logistical and fund requirements shall be charged to the regular MOOE of the concerned PNP unit; and 3) All PNP personnel shall disseminate the existence of the application and encourage the community to download and use it. 9. RESCISSION: All existing directives and other issuances which are contrary to or inconsistent with this directive are hereby rescinded or modified accordingly. 10.EFFECTIVITY: This Circular shall take effect immediately upon approval. Distribution: Command Group D-Staff P-Staff AIG, IAS Dirs, NSUs RDs, PROs ___________________________________ i. ii. iii. iv. v. Definition taken from Definition taken from Definition taken from Definition taken from Definition taken from DICTM http://en.wikipedia.org/wiki/Android_(operating_System) http://en.wikipedia.org/wiki/Digital_file http://en.wikipedia.org/wiki/Software http://en.wikipedia.org/wiki/Telephone_diretory http://en.wikipedia.org/wiki/Installation_software#Installer COMPENDIUM OF PNP ICT POLICIES 89 I. Application Title: PNP NHQ Telephone Directory for Android Device An application for Android Devices which will be able to call/dial the telephone number right from the application itself thus lessening the need to search thru bulky printed Telephone Directories then typing the number in a mobile devices before it can be called or dialed. II. BACK GROUND The PNP Telephone Directory was conceptualized by PSSUPT NAPOLEON C TAAS then CDS of ITMS, acting on the challenge of Director, DICTM to ITMS during its Anniversary to also look into developing application for mobile devices. The Systems Management Division (SMD-ITMS) thru its Division Chief NUP Sarah Palisoc directed PCINSP JUANITO B. GACES, Jr IT Officer of SMD to research and develop the application. PCSUPT ROGELIO M. DAMAZO, Director ITMS provided logistical and fund support for the project. An initial Beta (Test) Version was developed under SMD-ITMS and was refined by PSSUPT TAAS and NUP PALISOC until a Beta Version 5 was completed. With the detail of PCINSP GACES with SIMD-DICTM, the application was enhanced and a final Beta Version was developed. The same version was subjected to Field Testing at PRO3 RHQ and Angeles City Police Office with External Stake Holders (Community) as guests last February 26 to March1, 2013. The application can be formally launched after validation of telephone numbers of CES. III. APPLICATION DETAILS: The application has eight (8) Main Modules: 1. Registration Module: The application user shall be required to register his/her application thru the Registration module. The user shall be required to enter his/her full name and office. The details shall be sent to the programmer (PCI GACES) for validation thru SMS. If the details are valid, the programmer shall send an activation code. The activation code shall be entered into the Activation Module to complete the Registration. The user will not be able to use the application if not registered. The registration process shall provide security, control and data on registered application users. 2. The Activation Module: Once Registration process is completed, an activation code shall be sent to the user to activate the application. The activation process is important as not all user registration shall be allowed or valid. Once a valid activation code is inputted into the module the user will now be able to use the application. DICTM COMPENDIUM OF PNP ICT POLICIES 90 3. The Main Module: The Main module contains the Main Application Screen. The user shall click on the button to select an option. 4. National Headquarters Directory This module contains telephone numbers of offices/units of the National Headquarters to include other agency. 5. Regional and Provincial Offices Directory This module contains telephone numbers of Police Regional Office Headquarters, Regional Operations and Plans Division, Tactical Operations Centers, and Provincial/City Police Office (PPO/CPO) Headquarters. The PPOs/CPOs are grouped by PROs. 6. Regional and Provincial Offices Directory This module contains telephone numbers of Police Stations that are arranged by PROs and grouped by PPOs/CPOs. DICTM COMPENDIUM OF PNP ICT POLICIES 91 7. The Search Module: Fast and easy search of telephone numbers are provided by this module. The user will type a key word (e.g. Angeles) and all Units/Offices with the key word will be searched and displayed. 8. The Feedback Module: The development team acknowledges that in every endeavor there are always rooms for corrections and improvement. The Feedback Module shall provide the user the opportunity to communicate with the development team by sending a text message to the team thru the Feedback Module. Making a call with the application is easy. Simply select the office/unit you want to call by clicking on it and a confirmation message will be displayed. Select yes to continue to make a call. The confirmation message gives the user a chance to cancel the dialing of the number in case it was clicked accidentally. Normal Call and Text charges shall apply depending on the Telephone Company (TelCo). The Application is available for download at the GooglePlay (www.googleplay.com) and PNP (www.PNP.gov.ph) websites. As of this date a Total of Twenty Six (26, 14 – PNP and 12 – Community) registrations and Two (2) Feedbacks have been activated. DICTM COMPENDIUM OF PNP ICT POLICIES 92 CHAPTER III ICT SECURITY AND MANAGEMENT Memorandum Circular Number 2010-017 Memorandum Circular Number 2011-001 Memorandum Circular Number 2011-010 Memorandum Circular Number 2012-003 Letter Of Instruction 43/2012 Letter Of Instruction 14-13 Command Memorandum Circular 14-13 Command Memorandum Circular 30-13 Command Memorandum Circular 41-13 DICTM COMPENDIUM OF PNP ICT POLICIES 93 Republic of the Philippines Department of the Interior and Local Government NATIONAL POLICE COMMISSION NATIONAL HEADQUARTERS PHILIPPINE NATIONAL POLICE OFFICE OF THE CHIEF, PNP Camp Crame, Quezon City SEPTEMBER 09, 2010 MEMORANDUM CIRCULAR NUMBER 2010-017 SUBJECT: AUTHORIZED USE OF GOVERNMENT INFORMATION AND COMMUNICATIONS TECHNOLOGY EQUIPMENT, FACILITIES OR PROPERTIES 1. REFERENCES: a. Activation of DICTM pursuant to NHQ-PNP General Orders Number DPL-09-08 dated April 1, 2009; b. RA 6713 “An Act Establishing A Code Of Conduct And Ethical Standards For Public Officials And PNP personnel, To Uphold The Time-Honored Principle Of Public Office Being A Public Trust, Granting Incentives And Rewards For Exemplary Service, Enumerating Prohibited Acts And Transactions And Providing Penalties For Violations Thereof And For Other Purposes‖; c. RA 3019 “ Anti-Graft And Corrupt Practices Act”; and d. National Institute of Standards and Technology, US Department of Commerce Policy on Limited Use of Government Equipment including Information Technology. 2. PURPOSE: This circular provides the policy governing the manner in which all PNP personnel utilize government-owned office equipment and supplies including information and communications technology. 3. DEFINITION OF TERMS: For purposes of this circular, the following terms shall mean: a. Privilege means, in the context of this policy, that the Philippine National Police is providing the opportunity to its PNP personnel to use government property for authorized/official use in the optimal performance of their official duties and functions. However, this policy does not confer a right to use government office equipment for non-official business/transactions nor does the privilege extend to modifying such equipment, including loading personal software or making configuration changes. Simply put, use of government equipment, facilities or property is a mere privilege on their part and a pure benefaction on the part of the government; b. Government Information and Communications Technology Equipment, Facilities or Property includes but is not limited to: computers and related peripheral equipment and software, library resources, telephones to include cellular, facsimile machines, photocopiers, office supplies, internet connectivity and access to internet services, and E-mail of the Philippine National Police; c. Personal Use means activity that is conducted for purposes other than accomplishing official or otherwise authorized activity and inures to the benefit of the PNP personnel concerned. PNP personnel are specifically prohibited from using government office equipment to maintain or support a personal transaction or business DICTM COMPENDIUM OF PNP ICT POLICIES 94 activity. Examples of this prohibition include but are not limited to PNP personnel using a Government computer and/or internet connection to run a travel business or investment service; d. Information and Communications Technology means any equipment or interconnected system or subsystem of equipment that is used in the automatic acquisition, storage, manipulation, management, movement control, display, switching, interchange, transmission, or reception of data or information; e. Government Agency refers to any agency, bureau or organization of the Government of the Republic of the Philippines; and f. Government refers to the Government of the Republic of the Philippines. 4. POLICIES: a. PNP personnel are prohibited to use government office ICT equipment for personal needs even if said use does not substantially interfere with official business and involves minimal additional expense to the government. b. Personal use of government office ICT equipment even if the same takes place during the employee‟s non-work time shall not be tolerated. PNP employees cannot invoke any privilege to use government office ICT equipment for non-government purposes as the same defeats efficiency in the use of limited public resources. 5. GUIDELINES: a. Use of Equipment and Services 1) PNP personnel are NOT authorized to use Government Office ICT equipment even if said personal use does not result in substantial loss of employee productivity or interference with official duties. Moreover, such personal use though incurring only minimal or negligible additional expense to the Government is prohibited in areas such as: a) Communications infrastructure costs e.g. telephone charges, telecommunications traffic, etc.; b) Use of consumables in limited or negligible amounts e.g. paper, ink, toner, etc.; c) General wear and tear on equipment; d) Data storage on storage devices; and e) Transmission impacts with moderate E-mail message sizes such as Emails with small attachments. b. Inappropriate Personal Use PNP personnel must conform to a norm of conduct compatible with their standing as members of the law enforcement community. As such, they are expected to conduct themselves professionally in the workplace and to refrain from using government office equipment for activities that are inappropriate. Misused or inappropriate personal use of government office ICT equipment includes but is not limited to: 1) Any personal use that could cause congestion, delay, or disruption of service to any Government system or equipment. For example video, sound or other large file attachments can degrade the performance of the entire network; 2) Using the Government‟s ICT systems as a staging ground or platform to gain unauthorized access to other systems; DICTM COMPENDIUM OF PNP ICT POLICIES 95 3) The creation, copying, transmission, or retransmission of chain letters other unauthorized mass mailings regardless of the subject matter; or 4) Using Government ICT office equipment for activities that are illegal, inappropriate, or offensive to fellow PNP personnel or the public. Such activities include, but are not limited to: hate speech, or material that ridicules others on the basis of race, creed, religion, color, sex, disability, national origin, or sexual orientation; 5) The creation, download, viewing, storage, copying, or transmission of sexually explicit or sexually oriented materials; 6) The creation, download, viewing, storage, copying, or transmission of materials related to illegal gambling, illegal weapons, terrorist activities, and any other illegal activities or activities otherwise prohibited, when the creation, download, viewing, storage, copying, or transmission of the same is not part of his job description; 7) Use for commercial purposes or in support of “for-profit” activities or in support of other outside employment or business activity (e.g. consulting for pay, sales or administration of business transactions, sale of goods or services); 8) Engaging in any outside fund-raising activity, endorsing any product or service, participating in any lobbying activity, or engaging in any prohibited partisan political activity; 9) Any use that could generate more than minimal additional expense to the Government; 10) The unauthorized acquisition, use, reproduction, transmission, or distribution of any controlled information including computer software and data, that includes privacy information, copyrighted, trademarked or material with other intellectual property rights (beyond fair use), proprietary data, or export controlled software or data; and 11) Any type of inappropriate or unauthorized use which is similar or analogous to any of the foregoing. c. Proper Representation It is the responsibility of PNP personnel to ensure that they are not giving the false impression that they are acting in an official capacity when they are using government ICT office equipment for non-government purposes. Thus, regardless of the intention, simulated official use of government property which inures to the personal benefit of any government employee is prohibited. d. Access Management PNP personnel have no inherent right of access to, or use of Government ICT office equipment, facilities, and/or property for personal use. e. Privacy Expectations PNP personnel do not have a right, nor should they have an expectation, of privacy while using any government ICT office equipment at any time, including accessing the internet, and using E-mail. By using Government ICT office equipment, PNP personnel imply their consent to disclosing the contents of any files or information maintained or passed-through Government office equipment. 1) By using government ICT office equipment, consent to monitoring and recording is implied with or without cause, including (but not limited to) accessing the internet/intranet or using E-mail. Any use of Government communications resources DICTM COMPENDIUM OF PNP ICT POLICIES 96 therefore is made with the understanding that such use is generally not secure, is not private, and is not anonymous. 2) The head of office or his duly authorized representative may employ monitoring tools to detect any improper use. Electronic communications may be disclosed to PNP personnel in the performance of their official duties. Chief of offices including designated system administrator may access any electronic communications. f. Other Prohibited Acts and Omissions 1) Allowing, consenting, tolerating the unauthorized/inappropriate access to and/or unauthorized/inappropriate use of Government ICT equipment, facilities or materials by a fellow PNP employee and/or non-PNP personnel. 2) Failure to report the acts or omissions provided under paragraphs 5b and 5f of this Circular. 6. ADMINISTRATIVE SANCTION: Unauthorized or improper use of Government ICT office equipment could result in loss of use or limitations on use of equipment, disciplinary or adverse criminal and administrative actions with penalties and/or PNP personnel being held financially liable for the cost of improper use. Sanctions as provided for under applicable laws, rules and regulations including NAPOLCOM Memorandum Circular No. 2007-001 (Uniform Rules of Procedure before the Administrative Disciplinary Authorities and the Internal Affairs Service of the Philippine National Police) shall govern any of the prohibited acts enumerated above. 7. RESCISSION: All PNP policies, directives and other issuances which are inconsistent with the provisions of this Circular are hereby deemed rescinded or modified accordingly. 8. EFFECTIVITY: This Circular shall take effect after fifteen (15) days from the filing of a copy hereof at the University of the Philippines Law Center in consonance with Sections 3 and 4 of Chapter 2, Book VII of Executive Order No. 292, otherwise known as “The Revised Administrative Code of 1987”, as amended. Copy Furnished: D-Staff P-Staff RDs, PORs, Dirs, NSUs Exec. Dir, PMO DICTM COMPENDIUM OF PNP ICT POLICIES 97 Republic of the Philippines Department of Interior and Local Government NATIONAL POLICE COMMISSION NATIONAL HEADQUARTERS PHILIPPINE NATIONAL POLICE OFFICE OF THE CHIEF, PNP Camp Crame, Quezon City JANUARY 01, 2011 MEMORANDUM CIRCULAR NUMBER 2011-001 SUBJECT: 1. GUIDELINES ON THE PROVISIONAL UTILIZATION OF SOCIAL NETWORKING SITES IN SUPPORT TO THE PNP MISSION REFERENCES: a. Legal Opinion of the PNP Legal Service re: the Utilization of “Facebook” and other Social Networking sites dated October 4, 2010; b. PNP LOI 03/09 “Spider Web”; c. Assessment Report of SIMD, DICTM re” Utilization of Social Networking sites in support to the PNP Mission; d. Activation of DICTM pursuant to NHQ-PNP General Orders Number DPL09-08 dated April 1, 2009; and e. Republic Act no. 9208 (Anti-Trafficking in Persons Act of 2003). 2. PURPOSE: This memorandum circular provides guidelines on the limited utilization of social networking site in support to the PNP mission, particularly in the anti-crime and public safety campaign. 3. SCOPE AND DELIMITATION: a. This memorandum circular applies all the provincial and city police offices and police stations, to include Police Community Precincts (PCPs) nationwide. b. PNP members may be allowed to create personal accounts to these social networking sites, provided that no official information relating to the PNP shall be posted. 4. DEFINITION OF TERMS: a. Social Network – is a social structure made up of nodes that are generally individuals or organizations. A social network represents relationships and flows between people, groups, organizations; animals, computers or other information/knowledge processing entities. b. Social Networking Service – is an online service, platform, or site that focuses on building and reflecting of social networks or social relations among people, e.g., who share interests and/or activities. c. Social Networking Site – is a site in the World Wide Web (or simply, web) that provides a social networking service that allows users to share ideas, activities, events and interests within their individual networks. Today is most popular social networking sites are “Facebook”, “Twitter”, “Bebo”, “MySpace” and “Linkedln”. d. Web – a short name for the World Wide Web (WWW). It is a system of interlinked hypertext documents accessed via the internet. With a web browser, one can view documents or web pages that may contain text, images, videos, and other multimedia and navigate between them by using hyperlinks. DICTM COMPENDIUM OF PNP ICT POLICIES 98 e. Internet – is a global system of interconnected computers that serve billions of users worldwide, it is a network of networks that consists of millions of private, public, academic, business, and government networks, ranging from local to global scope. 5. POLICIES: a. Pursuant to NHQ-PNP General Orders Number DPL 09-08 dated April 1, 2009, DICTM is primarily mandated to assist the Chief, PNP in policy formulation and managing information, electronics and communications technology resources to promote, develop, and regulate integrated and strategic ICT systems, and reliable and efficient communications infrastructure including the inter-operability, integration, standardization, acquisition, utilization, development and maintenance of all ICT assets in support to the PNP mission. b. Inherent to this mandate is the function of DICTM to ensure that all units of the PNP adhere to a uniform standard in the utilization of ICT resources, particularly the use of social networking site in promoting a PNP unit or station to its intended clienteles, providing information about missing persons, suspects, and wanted persons and soliciting information from the public. c. In addition, the PNP Letter of Instruction 03/09 (Spider Web) requires that all PNP units from NHQ down to police stations shall create, develop, administer and maintain an official WEBSITE following the standard convention of domain names to provide current updates of information and services to the public and to the PNP personnel. d. Since some units of the PNP, particularly the police stations cannot immediately comply with this requirement due to budgetary constraints, some of them resorted to utilize social networking sites to establish police-community partnership in the internet. e. Generally, the use of these social networking sites may provide some benefits to the PNP but its long term use may have some negative setbacks. It is therefore reasonable to temporarily allow the use by police stations/offices of “Facebook” and other social networking sites pending full compliance in the creation, development, administration and maintenance of an official WEBSITE in accordance with LOI 03/09 (Spider Web), subject to certain restrictions. f. As soon as the aforementioned WEBSITE is made operational or an appropriate directive is issued, whichever comes first, the use of these social networking sites shall be terminated permanently. 6. GUIDELINES: a. In the absence of fully interactive and dynamic website, all units of the PNP maybe allowed to temporarily utilize the social network site for purposes that would support the accomplishment of the PNP mission, subject to the following restrictions: 1) Strictly, no CLASSIFIED information shall be posted on the social networking site. 2) In particular, the unit/station shall only post or publish information for the purpose of effectively establishing and promoting police-community partnership in support to the anti-criminality and public safety campaign of the police, such as: a) Public Information a.1) Dissemination of information that would assist the public in relating to their police station and other useful police advisories, such as: a.1.1) Introduction of local police station (Officials, organization, location, hotline numbers, etc.); a.1.2) Traffic Advisories; DICTM COMPENDIUM OF PNP ICT POLICIES 99 a.1.3) a.1.4) Announcement on Processing Procedures on PNP services; and Information about ongoing PNP projects and activities. a.2) Providing the public information on how to avoid becoming victims of crimes and assist the police in crime prevention and control, such as: a.2.1) Video on criminal “modus operandi”; a.2.2) Crime prevention tips in English and Pilipino; and a.2.3) Other similar information. a.3) Posting of pictures and names of local Most Wanted Persons (MWP) with Warrants of Arrest (WOA) only, subject to legal, restrictions provided by the Constitution and existing laws. a.4) Drumming up support for current police advocacy campaign not only concerning crimes and public safety but other fields like environment, GAD, etc. a.5) Prompt reply being provided to complaints and queries posted by the users. b) Citizen‟s Feedback, Comments, Complaints and Reports b.1) Complaints/Reports b.1.1) Public Safety concerns; b.1.2) Concerns on Crimes b.2) Comments and Suggestions b.3) People‟s feedback 3) To avoid negative legal implications, the following restrictions should be observed in posting of names and/or pictures of persons so as not to violate their rights under the Constitution and existing laws: a) Persons with Warrants of Arrest: a.1) The authority to post “Wanted Persons” on the Net must be lodged, centralized, or supervised by a dedicated personnel in the PNP office/station for assessment and monitoring; a.2) Only a fair and true report, made in good faith and without any comments or remarks will be posted on the Net. Thus, only when the office/station is holding the original copy of the Warrant of Arrest, Commitment Order, or Order of Arrest and Recommitment or the duly authenticated copy thereof will such office/station make an entry in the Wanted Persons File; a.3) Said Order of Arrest (in Adobe Acrobat File) should be made available on the Net for viewing, downloading, or copying purposes; and a.4) Necessary information as to the identity of the wanted person and where a user may request for a copy of the subject‟s record should be made available on the Net. A caution indicator should be added only when the PNP has evidence to that effect. b) For Missing Persons: b.1) b.2) DICTM The authority to post “Missing Persons” on the Net must be lodged, centralized, or supervised by a dedicated personnel in the PNP office/station for assessment and monitoring; and Only upon a formal request is granted should a Missing Person be posted on the Net. COMPENDIUM OF PNP ICT POLICIES 100 c) For Minors: c.1) “All proceedings and records involving children in conflict with the law from initial contact until final disposition of the case by the court shall be considered privileged and confidential” (SC Admin Order No. 02-1-18 “Revised Rule on Children in Conflict with the Law”). Based on this provision, posting on the net of the names and identity of minors in conflict with the law is strictly prohibited. d) For Other persons: d.1) Section 7 of R.A. No 9208 or the “Anti-Trafficking in Persons Act of 2003, states that “At any stage of the investigation, prosecution and trial of an offense under R.A. No. 9208, law enforcement officers, prosecutors judges, court personnel and medical practitioners, as well as parties to the case, shall recognize the right to privacy of the trafficked person and the accused.” Based on this provision, the name and personal circumstances of the trafficked person or of the accused, or any other information shall not be disclosed to the public. 4) The unit or station is strictly required to designate operators to guard, filter and delete obscene and unwanted information on the site. 5) Ensure presentability of the PNP personnel and its offices, establishments and facilities through the observance of “Tamang Bihis” and cleanliness/orderliness of police premises in posting photos to the site; and 6) Ensure diligence in posting comments or reply consistent with utmost courtesy and good manners and right conduct. 7) If the social network site of the unit or station allows unrestricted posting of information from the public, there must be a Disclaimer that explicitly tells the public that all information from the public are not to be considered as PNP‟s and warn the public that these information will be removed immediately at the discretion of the unit/station once found to contain any of the following: a) Malicious request for police assistance/response; b) Posting of prohibited information such as pornographic/obscene materials and videos; and c) Posting of misleading information or those that will obstruct ongoing police investigation. 8) Specifically, the Disclaimer and Warning as suggested by the PNP Legal Service shall read as follows: —Disclaimer— Information or materials contained in this account are for general information purposes only pursuant to the Constitutional “Right of the People to Information on Masters of Public Concern”. Although the Philippine National Police (PNP) endeavors to keep them up to date and correct, we make no representation or warranty of any kind, express or implied, about their completeness, accuracy, reliability, or availability cognizant of the fact that anyone could post or upload any information or material to this account even without our knowledge. Any reliance placed on such information or material is therefore strictly at your own risk. The PNP takes no responsibility for, and will not be liable for any direct, indirect, or consequential loss or damage, whatsoever arising from or in connection with, the use of this account. DICTM COMPENDIUM OF PNP ICT POLICIES 101 Every effort is made to keep the account compliant to the constitutional Right to Privacy, hence, an adversely affected person as to inform the PNP about the inaccuracy of the information. Through this account you will be able to link to other accounts or websites which are not under the control of the PNP. We have no control over the nature, content and availability of those accounts or sites. The inclusion of any links does not necessarily imply a recommendation or endorsement of the views expressed within them. —Warning— The public is hereby informed that the PNP placed content-controls and filters to prevent inappropriate use of this account. Thus, any information or material offensive to the purpose for which this account has been created will be removed and violators will be prosecuted in accordance with existing applicable laws. 9) The use of social networking sites shall be terminated as soon as the required police website becomes fully operational or upon issuance of a corresponding directive from the Chief, PNP. 7. PENALTIES: Any PNP member who shall be found violating any provision of this Memorandum Circular shall be held administratively liable for “Neglect of Duty” or “Misconduct” of both, whichever is applicable, and penalized accordingly. 8. RESCISSION: All PNP policies, directives and other issuances which are inconsistent with the provisions of this Memo Circular are hereby deemed rescinded or modified accordingly. 9. EFFECTIVITY: This Memo Circular shall take effect fifteen (15) days from the filing of a copy hereof at the University of the Philippines Law Center in consonance with Sections 3 and 4 of Chapter 2, Book VII of Executive Order No. 292, otherwise known as “The Revised Administrative Code of 1987”, as amended. Distribution: D-Staff/DIPOs Dirs, NSUs RDs, PROs AIG, IAS CS, PMO C, WEPC C, HRAO C, PACER DTC,M AIDSOTF Copy Furnished: Command Group PCTC SPA to SILG DICTM COMPENDIUM OF PNP ICT POLICIES 102 Republic of the Philippines Department of Interior and Local Government NATIONAL POLICE COMMISSION NATIONAL HEADQUARTERS PHILIPPINE NATIONAL POLICE OFFICE OF THE CHIEF, PNP Camp Crame, Quezon City MARCH 25, 2011 MEMORANDUM CIRCULAR NUMBER 2011-010 SUBJECT: 1. GUIDELINES ON THE CREATION, USE AND MAINTENANCE OF WEBSITES AT ALL LEVELS OF THE PNP ORGANIZATION REFERENCES: a. Section 28, R.A. No. 8792, otherwise known as “The Philippines ECommerce Law”; b. NCC Memorandum Circular No. 2002-01 with subject “Guidelines on Creation of the Agency‟s Official Website and Compliance to E-Commerce Law and Stage One of the UN-SPA Stages of E-Government.”; c. PNP LOI 03/09 (Spider Web) dated November 11, 2009; d. Undated TCDS Memo entitled “Eight Foundation Initiatives (EFIs and Operational Imperatives (OIs); e. TCDS Memo dated January 14, 2011 entitled “Status of PROs and NSUs Website in Relation to LOI Accounting of Personnel; and f. 2. PNP integrated Transformation Program (PNP-ITP). PURPOSE: This Memorandum Circular provides guidelines and procedures in the creation, administration and maintenance of websites at all levels of the PNP organization in furtherance of and providing some amendments to LOI 03/09, otherwise known as “Spider Web”, to ensure their continuous presence and availability to the public and PNP personnel in support to the C, PNP‟s foundation initiative of promoting a strong police-community partnership and the PNP-ITP. 3. SCOPE: This memorandum circular applies to all PNP offices and personnel from NHQ, PROs, and NSUs down to the Districts/PPOs and police stations. 4. DEFINITION OF TERMS: a. About Us – This is a link to a page that contains the history, vision, mission, objectives, mandate and main functions of the unit and other pertinent general information. b. Accomplishments – This is a link to a page that contains the unit‟s operational accomplishments with pictures which are published and updated quarterly in a format to be prescribed by DC. It shall include accomplishments and/or responses made on petty/street crime and domestic problems. DICTM COMPENDIUM OF PNP ICT POLICIES 103 c. Administration – This refers to the role of the web administrator, which includes: designing the structure and layout of the website; ensuring that the web servers, hardware and software are operating accurately; examining traffic through the site; ensuring that the website is safe or protected from known threats/attack techniques used by hackers; supporting the implementation of web-based systems that will be deployed on the website; and facilitating the creation of user accounts for website users, when needed. d. Animation – This refers to the rapid display of a sequence of images of twodimensional (2-D) or three-dimensional (3-D) artwork or model positions in order to create an illusion of movement Cartoons on television are examples of animation. e. Contact Us – This is a link to a page that contains contact details including telephone numbers and a link that refers to a mail to action form page capable of submitting information, suggestion, comments and complaint from the public which are automatically submitted to the official email of the office or unit. f. Creation – This refers to Web Creation which is the process that involves consolidating the contents, developing the web pages and organizing the hardware, software and personnel to activate a website and make it available on the internet. g. Content – Any document that is required to be published on the websites as specified under Section 6.c of this Memorandum Circular. Some contents must conform to the formats (such as list, detailed report, picture or scanned image, audio, video, etc.) to be prescribed by the unit/office with authority over the documents. h. Content Contributor – This refers to the office or person tasked to provide the documents and other information that will be published on the internet. The Directorial Staff at NHQ level and their counterpart Divisions/Section, Chiefs at the lower units/offices/stations are primarily tasked as content contributors in their respective website and all relevant entries in the websites must pass their rigid scrutiny. i. Crime Data/Statistics – This is al link to a page that contains statistical information pertaining to volume of crimes, crimes distribution, trends and if possible, crime maps which are categorized as crimes against person and crimes against property. These shall be published and updated monthly in a format to be prescribed by DIDM. j. Domain Name – It is an identification label that defines the realm of administrative autonomy, authority, or control in the Internet. For purposes of this Memorandum Circular, a Domain Name is a name given to the PNP for our website and/or email address. For example, the Domain Name pnp.gov.ph could be used as www.pnp.gov.ph (referring the website of NHQ, PNP) and johndoe@pnp.gov.ph referring to an email address of a particular person in the PNP). k. Downloads – This term is often used to describe the process of copying a file from an online service (website, email FTP site) to one‟s computer. This section is required in the PRO/NSU website for publication of downloadable materials such as application forms, bid notices and other documents for public consumption. l. DPPAR – This refers to the Daily PNP Personnel Accounting and Reporting that is integrated into the PNP websites. This is a system instituted by the PNP to conduct daily physical accounting of all PNP personnel. m. FTP Site – File Transfer Protocol (FTP) site is an Internet site that allows the uploading and/or downloading of files in the internet. n. Footer – It is an area located at the lowest portion of a webpage and is used to display marginal information pertaining to the copyright creator and/or administrator of the website, etc. DICTM COMPENDIUM OF PNP ICT POLICIES 104 o. Gallery – This is where pictures of important and significant events/activities of the office can be found. p. Header – It is an area at the top of the webpage that is placed with a Logo and Name of the PNP Unit/Office. It must also contain a noticeable graphics image of the Philippine National Flag. q. Home – This is a link to a page that refers to its Home page. r. Home Page – the main (front) page that contains the Header and all the important information and links to major documents or pages in the website. s. Image Editing – This term encompasses the processes of altering images, whether they are digital photographs, traditional analog photographs, or illustrations. Digital images involve image enhancement (correcting color hue and brightness), changing color, cropping, size alteration, layering and merging of images, sharpening and softening, etc. t. Key Officers – This is a link to a page that contains the names and designation of PNP officers holding important positions in the PNP hierarchy, which are published and updated regularly. The page shall also contain and organizational structure, when applicable. u. Maintenance – This refers to website maintenance which is a series of actions performed to keep a website running smoothly. It may done on a regular basis, or scheduled as needed. In some cases, access to the website may be temporarily restricted while maintenance is performed, in which case a notice may be sent to users ahead of time to make them aware of the fact that the site will not be available during a specific time period on a particular day. v. Monitoring – Is the act of watching the website everyday to check if it is up and running. This also involves reviewing and/or assessing the contents of the website to determine whether they are still relevant or updated. Monitoring needs to be conducted in a regular basis to determine which web pages need to be changed or updated. w. News/Press Release – This is a link to a page that contains all important press releases provided for in the forms of print or other media such as audio or video which are published and updated monthly. It should include accomplishments and responses made on petty/street crimes and domestic problems. x. Password – A secret word or string of characters that is used for authentication, to prove identity and allow access to a resource (example: a PIN used to access an ATM is a type of password should be kept secret from those not allowed access. y. PCR Activities – This is a link to a page that contains various police community relations-related projects, including but not limited to: crime prevention seminars, disaster response; relief operation; search and rescue; and community assistance activities with corresponding pictures which are published and updated quarterly in a format prescribed by DPCR. z. Plans and Programs – This is a link to a page that contains all significant lined-up unit programs and activities to be undertaken in the near future in a format to be prescribed by DPL. aa. Polices – This is a link to a page that contains policy pronouncements, official statements and rules and regulations issued by the Office/Unit or by the NHQ, PNP. DICTM COMPENDIUM OF PNP ICT POLICIES 105 bb. RICTMD – This refers to the Regional Information and Communications Technology Management Division, which is a newly-created division in the Police Regional Offices as a counterpart of DICTM at NHQ. cc. Updating – This refers to the process of changing/making the contents of a webpage current and updated in accordance with the schedules (Section 7) set forth under this Memorandum Circular. dd. Username – This refers to the name used by the system to identify users and the access levels granted to them. ee. Wanted Persons or Most Wanted Persons – This is a link to a page where the list and/or pictures of Most Wanted Persons in the area are published. ONLY pictures of those with pending Warrant of Arrest shall be published on the website. ff. Web Administrator – This refers to the person tasked to administer and ensure that the website is up and running smoothly at all times. gg. Web-based/enabled Services – This refers to any system deployed on the Internet that delivers some form of services. The system can only be accessed through web capable devices such as computers. Internet-ready cellular phones, and other similar devices installed with web browsers. hh. We-based Online Survey – a perception survey conducted through the Internet. ii. Web Committee – It refers to the governing body or group of people headed by the Web Supervisor which is tasked to administer and manage the website in accordance with the provisions of this Memorandum Circular. jj. Web Host – This refers to a private company or corporation that is contracted to host the website of PNP Units. kk. Web Link – This is a link that leads to a page in the website or to another website. There must be links to the official Philippine Government Portal and other law enforcement agencies based locally or abroad. ll. Webpage Editor – This refers to a person who is tasked to create and edit the design and contents of web pages. mm. Web Supervisor – this refers to the personnel tasked to manage, administer and supervise all phases of a website project from its development implementation. nn. Visitor Counter – This is a text or image on the webpage that displays the latest tally of the number of internet users who visits the website. 5. POLICIES: a. The PNP Letter of Instructions 03/09 (Spider Web) requires that all NP units, from NHQ down to police stations shall create, develop administer and maintain an official WEBSITE following the standard convention of domain names to provide current updates of information and services to the public and to the PNP personnel. This requirement shall remain in effect and further improved under this Memorandum Circular. b. The utilization of the website supports one of the Chief, PNP‟s Eight Foundation. Initiatives which gives emphasis on the importance of “Police-Community Partnership” to revitalized and institutionalize the collaborative relationship between the police and community. DICTM COMPENDIUM OF PNP ICT POLICIES 106 c. The creation of PNP websites supports the PNP-ITP, particularly the key result areas on “Information and Communication Technology” and “Public Information and Advocacy”. d. In this era of “Cyber Space”, the maximum use of internet websites would provide better dissemination of information and would serve as a platform for webenabled services that encourages people‟s participants in maters pertaining to policing and public safety which would eventually result into the public‟s voluntary support and acceptance and a strengthened police-community partnership. 6. GENERAL GUIDELINES: a. As a mandatory requirement, only the National Headquarters (NHQ), Police Regional Offices (PROs), and National Support Units (NSUs) are tasked to create, use, administer, update and maintain their own website following the standard naming convention of domain names (Example: www.pro1.pnp.gov.ph for Police Regional Office 1 or www.sanfernandocps.pro1.pnp.gov.ph for San Fernando CPS) to provide current updates of information and accommodate web-enabled services both to the public and PNP personnel. They may have the options to choose their web host and shoulder the creation and maintenance cost chargeable to their respective MOOE; b. Although it is optional, the police districts, PPOs/CPOs, stations or precincts are encouraged to have their websites subject to the availability of their own funds; c. For all intents and purposes, the NHQ, PNP Website is made as a model in the creation of such and made reference by lower units in complying with the requirements of this Memo Circular for those applicable items only. Concerned units may have the option to have their own design of the page and menus provided it will conform to the existing PNP policies and that the minimum guidelines specified under this Memo Circular are fully satisfied. As a mandatory requirements, each website must contain the following, but not limited to: 1) 2) 3) 4) 5) 6) 7) 8) 9) 10) 11) 12) 13) 14) 15) A Home Page; About Us; Accomplishments; Contact Us; Crime Data/Statistics; Downloads; Gallery; Key Officers; News/Press Releases; PCR Activities; Plans and Programs; Policies; Wanted Persons; Web Links to other government websites; and Visitor Counter. d. Other non-mandatory entries/menus such as information about; training and schooling; UN Mission; Internal Affairs Service, etc. maybe included but shall be continuously updated as soon as there are current changes; e. All entries/menus in the websites shall conform to the format to be prescribed by concerned NHQ Directorial Staff as specified in Section 8.b7 of this Memorandum Circular; f. The websites must have the capability to accommodate or support transactional web-based systems that will be deployed by the NHQ, PNP such as: Online Survey; Electronic DPPAR; and other systems that may be developed in the future subject to approval by the Chief, PNP; and DICTM COMPENDIUM OF PNP ICT POLICIES 107 g. The concerned PRO/NSU shall regularly allocate funds to ensure the continuous activation of its Website and shall ensure that all information contained therein is current and updated. 7. SCHEDULES OF UPDATING: For clarity, the following schedules must be observed in updating the Unit Website: 1) Crime Data/Statistics – shall be updated monthly not earlier than the previous month up to current month except for the month of January, where the statistics should cover the preceding annual period (Example for February 2011, the crime statistics data displayed in the website should be those for the month of January 2011. The same applies for the months of March up to December. For the month of January, however, the ones displayed should cover the data within the 12 month period of the previous year). 2) News/Press Releases – shall previous month up to current month. be updated monthly not earlier than the 3) Accomplishments – shall be updated quarterly not earlier than previous quarter up to current quarter except for the months of January, February and March, where the data should cover the preceding annual period (Example: for April, May and June 2011, the accomplishments data displayed in the website should be those for the first quarter of 2011 up to current period. For July, August and September, the accomplishment data displayed should be those for second quarter 2011 up to current period. For July, August and September, the accomplishment data displayed should be those for second quarter 2011 and so on except for January, February and March 2011 where accomplishments to be displayed cover the preceding 12 months of 2010). 4) PCR Activities – shall be updated quarterly not earlier than previous quarter up to current quarter. (Example for January, February and March 2011, the PCR Activities displayed in the website should be those for the last quarter of 2010 up to current period. For April, May and June, the PCR Activities displayed should be those for first quarter 2011 up to current period and so on). 5) Most Wanted Person – shall be updated regularly and exclude those already arrested. 6) All other contents shall be updated as the need arises. For example, the list of key officers shall be updated immediately once there is a change in command or succession in the hierarchy. 8. WEB COMMITTEE AND WEB TEAMS: The Web Committee at NHQ and Web Teams at the lower PNP offices/unit which are specifically created under LOI “Spider Web” to effectively manage the websites at their respective levels shall continue to exist. To make it more responsive to the prevailing trend and situation, however, some amendments and supplemental provisions are introduced in this Memo Circular And to ensure that each website project is in line with thrusts and programs of the PNP-ITP, the CRDS at PROs and CDS at NSUs, being the Assistant Chiefs of their respective, PMOs, are designated as Web Supervisors. Shown below are the composition, designation and specific tasking of each member of the Web Committee and Web Teams: a. Composition and Designation 1) NHQ Web Committee a) TCDS – Web Supervisor b) TDICTM - Assistant Web Supervisor DICTM COMPENDIUM OF PNP ICT POLICIES 108 c) D, ITMS - Web Administrator d) C, TRD, ITMS – Web Trainer e) WSCSD, ITMS – Image Editor/Animator/Web Database Programmer f) Directorial Staff – Webpage Editor/Content Contributors 2) PRO/NSU Web Teams a) CRDS/CDS – Web Supervisor b) C, RICTMD/Chief IT Officer – Web Administrator/Image Editor/Animator/Webpage Editor c) Division Chiefs of PROs/NSUs – Content Contributions 3) Others a) DD/PD/CD/COP/SC – Web Supervisor b) Chief IT Officer – Web Administrator/Image Editor/ Animator/Webpage Editor c) Section Chiefs of District/PPOs/CPOs/PS – Content contributors 4) Tasking 1) Web Supervisor a) Manage administer and supervise all phases of a website project from its development to implementation; b) Oversee the design and implementation of the website; c) Ensure that appropriate funds are allocated to support the creation, deployment and continuous operation of the website; d) Direct other members of the Committee/Team to perform their assigned tasks; e) Monitor and review the website to ensure its continuous operations and that it contains updated and relevant information; f) Ensure that the information posted in the website are in consonance and the ethical doctrine and gender sensitivity; and g) All Web Supervisors at the lower offices/units shall submit Monthly Website Update Report to the NHQ Web Supervisor in a format to be prescribed by the latter NLT every last day of the month through email. a.1 In particular, the following shall provide contents for the NHQ Website: a.1.1 DPRM: List of Key Officers and other information related to personnel assignments; a.1.2 DI: Most Wanted Persons and other personalities with warrants of arrest; DO: Operational Accomplishments including accomplishments and/or responses made on petty/street crimes and domestic problems; DIDM: Crime Statistics; DPCR: PCR Activities; DPL: Plans and Programs; DHRDD: Memorandum circulars, official statements, directives and rules and regulations which are applicable for the public use; and PIO: News/Press Releases which shall include latest updates on significant events/incidents a.1.3 a.1.4 a.1.5 a.1.6 a.1.7 a.1.8 a.2 For The lower units/offices, the following shall provide the contents for their respective Websites: DICTM COMPENDIUM OF PNP ICT POLICIES 109 a.2.1 RPHRDD/ADP/Admin Officers and Officer: List a.2.2 RID/ADI/Intelligence Officer, Most Wanted Persons and other personalities with warrants of arrest; a.2.3 ROPD/ADO/Operations Officer: Operational Accomplishments including accomplishments and/or responses made on petty/street crimes and domestic problems and Plans and Programs; a.2.4 RIDMD/ADIDM/Investigation Statistics; a.2.5 RPCRD/ADPCR/PCR Officer, PCR Activities; and a.2.6 RPIO/PIO: News/Places Releases which shall include latest updates on significant events/incidents. Officer: of Key Crime b. Perform the actual updating of respective assigned contents (List of Key Officers, Most Wanted Persons, Accomplishments, Crime Statistics, PRC Activities and Press Releases) in their respective website and ensure conformity with the periodic schedules prescribed under this Memorandum Circular. The entry of these contents shall strictly be in accordance with the format prescribed by the respective NHQ D-staff. c. Review and proofread the materials; d. Coordinate with the Web Administrator to ensure that the materials are published on time; and e. All content contributors must exercise extra caution and adequate security measures to ensure that the safety of its personnel and the stability of the PNP organization are not compromised by such disclosures through the Internet. Only unclassified information that does not post any risk on the life of key PNP personnel must be published on the website. 9. ADMINISTRATIVE SANCTIONS: Any violation of the provisions of this Memo Circular shall be dealt with administrative in accordance with the provisions of applicable laws, rules and regulations. 10. RESCISSION: All PNP policies, directives and issuances which are inconsistent with the provisions of this Memo Circular are hereby deemed rescinded or modified accordingly. DICTM COMPENDIUM OF PNP ICT POLICIES 110 11. EFFECTIVITY This Memo Circular shall take effect fifteen (15) days from the filling of a copy hereof the University of the Philippines Law Center in consonance with Sections 3 and 4 of chapter 2 Block VII of Executive Order No. 292, other, otherwise known as “The Revised Administrative Code of 1987”, as amended. Distribution: D-Staff D-Staff P-Staff Dirs, NSUs AIG, IAS C, PACER CS,PMO C, HRAO DTC, AIDSOTF Copy Furnished: Command Group PCTC SPA to SILG DICTM COMPENDIUM OF PNP ICT POLICIES 111 Republic of the Philippines Department of Interior and Local Government NATIONAL POLICE COMMISSION PHILIPPINE NATIONAL POLICE OFFICE OF THE CHIEF, PNP Camp Crame, Quezon City MAY 20, 2012 MEMORANDUM CIRCULAR NUMBER 2012-003 POLICY GUIDELINES ON SECURITY CONSCIOUSNESS AND SECRECY DISCIPLINE IN THE RECORDING, UPLOADING, POSTING OR DISSEMINATION OF INFORMATION VIA THE INTERNET OR THROUGH OTHER INFORMATION AND COMMUNICAITONS TECHNOLOGY (ICT) DEVICES BY THE PNP PERSONNEL 1. REFERENCES: a. Republic Act No. 9995, the Anti-Photo and Video Voyeurism Act, dated February 15, 2010; b. Republic Act No. 8792, the Electronic Commerce Act dated June 14, 2000; c. Philippine National Police Regulations No. 200-012 Promulgating Rules Government Security of Classified Matters in all Philippine National Police Offices and Units; d. Activation of DICTM pursuant to NHQ-PNP General Orders Number DPL09-08 dated April 1, 2009; e. NAPOLCOM Memorandum Circular No. 2007-001 (Uniform Rules of Procedure before the Administrative Disciplinary Authorities and the internal Affairs Service of the Philippine National Police); and f. Republic Act No. 6713, “An Act Establishing A Code of Conduct and Ethical Standards for Public Officials and Employees. To Uphold The Time-Honored Principle of Public Office Being A Public Trust, Granting Incentives and Rewards for Exemplary Service, Enumerating Prohibited Acts and Transactions and Providing Penalties for Violations Thereof and For Other Purposes”; dated February 20, 1989. 2. PURPOSE: There have been incidents in the past when the image of the PNP was blemished because of the irresponsible actions by some personnel who recorded, uploaded, posted, or disseminated photos, videos and other materials on the Internet without proper authorizing from their respective commanders. Some of these materials showed some PNP members performing activities that are unofficial and illegal or offensive to public morals. PNP Regulations 200-012 provides procedures for the proper handling of classified information. However, there is a need to provide clear and concise guidelines that will regulate the dissemination of declassified information on the internet, because without exercising extreme care in doing such activity, the PNP might be put in a very embarrassing situation that would compromise its integrity as a law enforcement organization. Hence the purpose of this Memorandum Circular is to provide guidelines for the recording, uploading, posting or dissemination through ICT devices of materials considered as official and those that are not official but may contain information detrimental to the image and integrity of the PNP organization. DICTM COMPENDIUM OF PNP ICT POLICIES 112 3. SCOPE: This Memorandum Circular applies to all Uniformed and Non-Uniformed Personnel (NUP) of the PNP. 4. DEFINITION OF TERMS: a. Classified Matter – pertains to official information that cannot be released for general consumption either within the government or to the public since such dissemination would be of material value to an enemy or potential enemy. For the categories of classified matter, please see Section 6 a. 1 to 6.a 4 of this Memorandum Circular. b. Disseminate – to publish or spread information, wittingly or unwittingly, regardless of the number of intended recipients. c. ICT Device – this covers the hardware (computer, mobile phone, digital camera, sound/video recorder, etc.), software , protocols, and storage and communication media used by the device, as a system. d. Internet – a worldwide interconnection of millions of computer networks and databases. It is popularly referred to as the Information Superhighway, the Web, or simply as the Net. This also includes social networking sites. e. Official matter, material or document – any material that contains information pertaining to the identity, plans, programs, activities and resources of the PNP. This also includes any information pertaining to a member or members of the PNP who are performing or tasked to perform official functions. f. Photographic Material – a scanned picture or digitally captured photograph. g. Pirated Software – a computer software that was acquired through illegal means or duplicated and distributed without authorization. h. Posting – the act of sending electronic message, sound, photo or video material, wittingly or unwittingly, to a social networking site, forum, chat room, or other ICT device. i. Social Networking Site – an internet website that services activities for social interactions such as Facebook, YouTube, Friendster and Twitter. j. Software – A set of instructions encoded in a computer (and its peripheral equipment) to execute a command or to process data. It uses a computer understandable language. These are the non-physical components, which may be an operating system, a development language, database management system, network management software, set of computer tools and utilities, or an applicable package, as well as the machine-coded instructions that direct and control the different hardware facilities. k. Uploading – sending an electronic file or document using e-mail or other means, wittingly or unwittingly, to a website or other ICT device for storage or sharing. l. 5. Video Material – a whole recording or portions of a movie or other video productions POLICIES: a. Information security is a command responsibility. As a policy, the heads of PNP Office/Units shall, at all times, be responsible for the physical safety and DICTM COMPENDIUM OF PNP ICT POLICIES 113 security of all official documents in their custody. They shall ensure that only those authorized personnel are given access to classified information. b. It is the policy of the PNP that all personnel should be extremely careful in handling and using information, whether classified or not, especially if disclosure of such will affect the image or integrity of the PNP organization. 6. GUIDELINES: a. All PNP personnel are strictly prohibited to record, upload, post or disseminate classified information on the Internet or through ICT devices. Based on PNP Regulations 200-012, the following are the categories of Classified Information: 1) Top Secret – those information and materials that require the highest degree of protection. Applies only to those information or materials and “security aspect of which are paramount and whose unauthorized disclosure would cause exceptionally grave damage or danger to the nation, politically, economically, and to the nation‟s peace and order and security. a) The following are considered “Top Secret” information or materials: a.1. Those that may lead to a definite break in the diplomatic relations or which affect the security of the Philippines; and a.2. Those which may lead to the compromise of police or security plans, intelligence operations or drastic political or economic projects, or scientific or technological developments vital to the security. b) Examples of information and material which normally will be graded “Top Secret”: b.1. Strategic plan documenting the overall conduct of the nation‟s security; b.2. National police planning documents that contain worldwide: b.2.1. Planning data and assumptions; b.2.2. Police operations planning factors for highly classified technical crime equipment and weapons; b.2.3. National police intelligence estimate of enemy and criminal elements capabilities; and b.2.4. Force composition and developments. b.3. Documents containing consideration in sub-paragraph b.2 directly related to a “Top Secret” national police planning document, the unauthorized disclosure of which standing alone could result in an actual compromise of a particular “Top Secret” plan. These documents do not necessarily include proposed budgets, current peacetime deployment of units or supplies, or peacetime manpower or organization programs of future years; b.4. Intelligence documents that contain completed intelligence of such scope that it revealed major intelligence production efforts of the Philippines and which would permit an evaluation by recipients of the success and capabilities of the Philippine intelligence agencies; b.5. Plan or policy governing intelligence operations provided that compromise of such plan or policy or operation will result in exceptionally grave damage to the country and not just to individuals or groups of individuals; b.6. Very important political documents dealing with such matters as negotiations for major alliances and the like; b.7. Major governmental projects such as drastic proposal to adjust nation‟s economy or political setup; b.8. Matters relating to new and far-reaching experimental, technical, and scientific developments in methods of police operations; DICTM COMPENDIUM OF PNP ICT POLICIES 114 b.9. Critical information about cryptography so far as it relates to devices or equipment under development; b.10. Detailed compilation of data to include analysis for the country‟s geographical, economic and industrial build-up and status which are essential in satisfying and supporting the nation‟s security plans; and b.11. Compilation of secret documents, the aggregation of which increase their overall security value. 2) Secret – those information and materials whose unauthorized disclosure would endanger national security, cause serious injury to the interest or prestige of the nation or of any government activity or would be of great advantage to a foreign nation. DICTM a) The information or material is considered “Secret”, if it would: a.1 Jeopardize the international relations of the Philippines; a.2 Endanger the effectiveness of a program or governmental scheme or policy of vital importance to the security; a.3 Compromise national police plans or scientific or technological developments important to the security; and a.4 Reveal important intelligence operation. b) Examples of information and material that normally will be graded “Secret”: b.1. National Police plans or complete plans for future police operations not included under Top Secret and documents showing the disposition of our police forces, the unauthorized disclosure of which could result in an actual compromise thereof; b.2. High-level directives dealing with important negotiations distinct from major negotiations with other countries; b.3. Security or other police plans not included under the “Top Secret” or preceding sub-paragraph involving safety of vital areas together with the related particulars operations; b.4. New designs of aircraft, projectiles, armor, and other devices not classified as “Top Secret”. Grading of material information or project as “Secret” is, however, justified if: b.4.1. It materially influences a major aspect of police tactics; b.4.2. It is sufficiently revolutionary to result in major advance in existing techniques; and b.4.3. It is liable to compromise some other classified projects. b.5. Specific information that reveals police capabilities or state of preparedness of the PNP such as detailed organization of existing and reserve units; b.6. Particulars of operations in progress such as strength of forces engaged in hostilities or quantity or nature of their equipment, or identity or composition of units in an active area of operations and adverse report on general morals affecting major police operations.; b.7. Police maps, charts and air photographs covering security areas establishments or installations, such as police ports and airfields, camps, signal installations, etc. Maps, charts or air photographs will be graded in accordance with the basic classification; b.8. Intelligence and other information not classified as “Top Secret” but which could reveal a secret source and the value of which depends upon concealment of possession of the same; COMPENDIUM OF PNP ICT POLICIES 115 b.9. b.10. b.11. b.12. b.13. b.14. b.15. Communication security devices and cryptographic materials that reveal information of vital importance to the security; Police troop movements in operational areas, to include major shifts of forces and supplies; Intelligence plans and estimates; Information on enemy and criminal elements order of battle will be graded according to the classification of the means by which it was obtained; Compilation of confidential matter, the aggregation of which increases their overall security value; Roster or list of intelligence personnel; and Documents that contain the following elements of information concerning police troop movements or individual travel in operational area, either direct or by implication, require a classification of “Secret”: b.15.1. Inter-island or inter-zone geographic destinations; b.15.2. Date and time of departure from port of embarkation port enroute or airport; b.15.3. Route, name or destination of ship or convoy or aircraft; b.15.4. Estimated time of arrival at inter-island or inter-zone destination or ports enroute; b.15.5. The meaning of assigned shipment numbers so far as the inter-island or inter-zone destination is concerned; b.15.6. The inter-island or inter-zone destination represented by a temporary PNP PO Number; and b.15.7. Events enroute involving every action. 3) Confidential – information and material whose unauthorized disclosure of which, while not endangering the national security would be prejudicial to the interest or prestige of the nation or any government activity, or would cause administrative embarrassment or unwarranted injury to an individual or would be of advantage to a foreign nation. a) DICTM Examples of information material that normally will be graded confidential are: a.1. Routine police operations and law enforcement reports that contain information of value but not of vital interest to the criminal elements and enemy of the state; a.2. Routine intelligence reports; a.3. Plans of government projects such as land development, hydroelectric schemes, road development or development of areas, etc.; a.4. Technical mater not of major importance but which has distinct police value or requires protection, new weapons calculated to influences minor tactics, or service test of police equipment of a standard weapon; a.5. Police radio frequency and call sign allocations of special significance or those that are changed frequently for security reasons; a.6. Materials and devices relating to communication security; a.7. Meteorological information of designated areas; a.8. Operational and tactical police doctrine or lessons learned in operation; a.9. Documents that contain the following elements of information concerning police troop movements or individual travel, either directly or by implication, require a classification of “Confidential”: a.9.1. Information or description of unit, movements of nonoperational significance in areas within or adjacent to operational areas; and COMPENDIUM OF PNP ICT POLICIES 116 a.9.2. a.10. a.11. a.12. a.13. a.14. a.15. a.16. a.17. a.18. a.19. a.20. a.21. a.22. a.23. Complete list of tabulation of units combined with and included under a single shipment for overseas shipment. The combination of a single unit, its overseas shipment number and letter, however, is restricted information. Documents or manual containing technical information used for training in or maintenance of inspection of classified supplies on police operations; Police maps, charts, photomaps and air photographs, the details of which do not warrant Secret classification; Maters, investigations and documents of a personal and disciplinary nature, the knowledge of which is desirable to safeguard for administrative reasons; Ground photographs, negatives, photostats, diagrams, or models of matters deemed to be classified as confidential; Certain compilation of restricted data or items which individually may be classified restricted, but the aggregation of which enhances in increases their security values; Identification of individual casualties prior to release of official notification to the next of kin by the Director for Personnel and Records Management, PNP; Material or information that tends to further enemy propaganda or glorify the achievements of personalities; Extreme losses in material or personnel; Cases of extreme breaches of discipline; False, misleading, or unauthenticated statements about police or personal affairs; Identification of personnel being investigation for misconduct, anomaly or fraud prior to the filing of appropriate court charges or completion of the findings of boards created for such purpose; Roster of police troops (officers and non-officers). This includes list of police personnel with respective rank, designation and assignment; Expenditures on police core functions related to ISO activities; and Program of Expenditure (POE) related to any plans, programs and activities (PPAs) of major PNP offices/units. 4) Restricted – information and material (other than Top Secret, Secret or Confidential) that should not be published or communicated to anyone except for official purposes shall be classified as “Restricted”. a) DICTM The following are examples of material that normally will be graded “Restricted”: a.1. Training and technical documents for official use only or not intended for release to the public; a.2. Routine information relating to supply and procurement; a.3. Maps and aerial photographs of remote areas not important or related to security. Said maps and photographs will be graded in accordance with actual details shown thereon; a.4. Ground photographs, negatives, diagrams on models of Restricted Mater; a.5. Daily reports and strength returns except those of intelligence units that may warrant a higher classification; a.6. Non-tactical radio frequencies and call signs as those used for training purposes; a.7. All PNP publications prescribing policies and procedures not classified as Top Secret, Secret, or Confidential and a.8. Orders, communications, reports and other documents concerning police troop movements that need not be classified COMPENDIUM OF PNP ICT POLICIES 117 any higher if the classified elements of information and unit designations are not included therein and reference to the movement is made by shipment or by main number. b) Unclassified matter or information, but considered to be official, shall not be uploaded, posted or disseminated on the internet or through other ICT devices without prior authorization from the Chief, PNP as recommended by the Director for Intelligence (DI). c) Any unofficial information, regardless of its genuineness (edited or authentic) or form (digital document, photograph, sound, video, etc.) shall not be uploaded, posted or disseminated on the Internet or through other ICT devices without prior authorization from the Chief, PNP as recommended by the Director for Intelligence (DI). c.1. c.2. c.3. c.4. c.5. c.6. c.7. 7. Photographic or video material showing a member or members of the PNP performing an illegal act like hazing, torture, illegal-gambling, and etc.; Photographic or video material showing a member or members of the PNP in a disturbing or embarrassing situation; Pornographic material or similar information that shows or details a sexual activity or lewdness; Pirated software and other information that would infringe the intellectual property rights of any individual or person; Election campaign slogan or other similar information or material intended for political activities; Information or material that would induce or criminal acts; and Other information or material that would violate existing laws and pertinent policies, rules and regulations issued by the PNP and the National Police Commission (NAPOLCOM). d) Upon approval of this Memorandum Circular, all postings or publications as results of prior acts that will fall under the purview of this policy should be removed from the internet and other ICT devices. e) A member of the PNP is exempted from the prohibition in paragraph c.2, in cases where the exemptions provided under R.A. 9995 (AntiPhoto and Video Voyeurism Act of 2009) are applicable. f) Likewise, all PNP personnel, acting on their own personal capacity, are allowed to record, upload, post, or disseminate information on the internet or through other ICT devices, provided that such information is not in any way related to the PNP. ADMINISTRATIVE SANCTION: Any violation of the provisions of this Memorandum Circular shall be dealt with administratively, with severe penalties, in accordance with the provisions of NAPOLCOM MC 2007-001, Republic Act. No. 6713, and other applicable laws, rules and regulations. 8. RESCISSION: All PNP policies, directives and other issuances that are inconsistent with the provisions of this Memorandum Circular are hereby deemed rescinded or modified accordingly. 9. DICTM EFFECTIVITY: COMPENDIUM OF PNP ICT POLICIES 118 This Memo Circular shall take effect fifteen (15) days from the filing of a copy hereof at the University of the Philippines Law Center in consonance with Sections 3 and 4 of Chapter 2, Book VII of Executive Order No. 292, otherwise known as “The Revised Administrative Code of 1987”, as amended. Distribution: D-Staff/DIPOs Dirs, NSUs RDs, PROs Copy Furnished: Command Group PCTC SPA to SILG DICTM COMPENDIUM OF PNP ICT POLICIES 119 Republic of the Philippines Department of Interior and Local Government NATIONAL POLICE COMMISSION NAIONAL HEADQUARTERS, PHILIPPINE NATIONAL POLICE OFFICE OF THE CHIEF, PNP Camp Crame, Quezon City SUBJECT: Letter of Instruction 39 / 2012 (Management of Free Web-based E-mail Accounts) TO: See Distribution DATE: September 17, 2012 1. REFERENCES: a. PNP Memorandum Circular 2012-003 entitled Policy Guidelines on Security Consciousness and Secrecy Discipline in the Recording Uploading, Posting or Dissemination of Information via the Internet or Through Other Information and Communications Technology (ICT) Devices by the PNP Personnel”; b. PNP Memorandum Circular Number 2010-016 dated August 26, 2010 entitled “Consultation of all Information and Communications Technology (ICT) Matters to DICTM”; c. Republic Act No. 8792 or “An Act Providing for the Recognition and Use of Electronic Commercial and Non-Commercial Transactions, Penalties for Unlawful Use Thereof and Other Purposes”, and d. Philippine National Police Regulations No. 200-012, “Promulgating Rules Governing Security of Classified Matters in all Philippine National Police Offices and Units”. 2. PURPOSE: This Letter of Instructions (LOI) provides the guidelines and procedures for the creation usage, turn-over and deactivation of free web-based electronic mail (e-mail) officially used by every Office/Unit of the PNP from the National Headquarters down to the police stations. 3. SITUATION: The PNP has an official e-mail system under the domain @pnp.gov.ph that was developed and being maintained by the Information Technology Management Service (ITMS). However, the system has limited storage capacity which could not accommodate the storage requirements of the vast number of PNP Units and Offices. Also, the system‟s connection to the Internet is very slow especially when several users utilize the systems simultaneously. These challenges may be resolved if the PNP has its own e-mail facility as proposed in the PNP Data Warehouse Phase 2. Realizing the definite importance of e-mail communications, the different PNP Offices/Units have created their own e-mail accounts through free web-based e-mail systems hosted by foreign entities like Yahoo Mail, Gmail, Hotmail, and others. This resulted, however, in several problems particularly in the management of email accounts and security of information transmitted via e-mail. DICTM COMPENDIUM OF PNP ICT POLICIES 120 In the management of e-mail accounts, it has been observed in the past that when an officer is transferred from one unit to another, he carries with him the details (especially the password) of the e-mail account that was created for the official communication of his previous office. Hence, the concerned Office/Unit faces a dilemma because it could no longer access all communications contained in the said email account. In addition, it can no longer send or receive e-mail communications. As a remedy, the concerned Office/Unit creates another account as replacement to the previous one. It became a usual practice that every time an e-mail account becomes inaccessible, the concerned Office/Unit creates a new one. As a result, the concerned Office/Unit ends up with multiple e-mail accounts that confuse the sending Offices/Units. These are also cases that personnel of the concerned Office/Unit are confused which e-mail account to use for sending or receiving official communications. As a result, the multiple e-mail accounts create confusion to the sending Offices/Units as well as to the concerned office. With regard to the issue of information security, it must be emphasized that the free web-based e-mail systems are hosted by server machines in other locations, usually in other countries. The electronic form of sensitive information traveling via telecommunication infrastructures is vulnerable to snooping hijacking and other malicious activities by people who have interest against the PNP or the state. Likewise the information stored in the server machines of e-mail hosting providers could be accessed, legally or illegally by people who maintain the servers. This situation therefore effectively compromises the security of sensitive classified and other information produced and maintained by the PNP. 4. MISSION: The PNP shall undertake actions to ensure the proper use of e-mail systems in support of the mission and functions of the organization. 5. OBJECTIVES: This LOI aims to achieve the following objectives: a. Set procedures for the creation, usage and deactivation of official e-mail accounts that will be followed by e-mail account users or operators; b. Ensure the proper turn-over of e-mail accounts created for official communication; c. Establish a common naming convention that would be followed by all PNP Offices/Units regardless of the e-mail system (Yahoo Mail, Gmail, Hotmail, etc.) used in crating and hosting the account; d. Remind the users/operators that information sent via e-mail is vulnerable to snooping or spying, hijacking, and other malicious activities by other persons who might have interest to know and meddle in the activities of the PNP or of the state in furtherance of their personal or organizational objectives; and e. Designate tasks and responsibilities to certain Offices/Units of the PNP. 6. EXECUTION: a. Concept of Operation In today‟s environment, electronic mail or e-mail is considered one of the vital tools for most organizations as it can deliver significant business benefits when used appropriately. As a method of communication, it is quick, inexpensive and convenient. However, carelessness or negligence in using e-mail, particularly the free web-based e-mail services may result in potential problems DICTM COMPENDIUM OF PNP ICT POLICIES 121 such as leakage of sensitive information; propagation of viruses and other malicious software that would destroy the organization‟s data, networks and other ICT resources; and in extreme cases may lead to complaints or legal issues against the PNP or its personnel. 1) Creation of E-mail Account All PNP Offices/Units specifically the Command Group, D-Staff, NSUs, PROs, PPOs, CPOs, CPSs, and MPSs are allowed, temporary, to create e-mail accounts to be used by the Office/Unit in its official communication using any of the free Internet-based e-mail services such as Yahoo Mail, Gmail, Hotmail or other mail service providers provided that the policies, guidelines, and rules and regulations of the PNP concerning protection of information and similar assets and resources shall not be violated. There shall be at most, three (3) designated users or operators of each e-mail account who shall be responsible for its usage and maintenance. a) Naming Convention For uniformity and easy recall, the corresponding naming convention as shown in Annex A )E-mail Naming Convention) shall be followed by the e-mail account creator. b) Strictly Only One Account per Office/Unit, Division or Section There must be only one active official account per Office/Unit, Branch, Division or Section as more accounts would sow confusion not only to the sending Offices/Units but also to the personnel of the concerned Office/Unit. 2) Usage The designated user or operator of an e-mail account named after the Office/Unit, Branch, Division, or Section of the PNP shall adhere to the following rules: a) Shall use the e-mail STRICTLY for official communication of the concerned Office/Unit, Branch, Division or Section; b) Shall not send spam, chain letter, pornographic material or other non-business-related messages to any recipient within or outside of the PNP organization; c) Shall immediately delete the message when it contains spam, chain letter, pornographic material or other non-business-related information; d) Shall not use the e-mail to propagate a virus or other malicious software; e) Shall use a virus scanner or other tools as recommended by DICTM, to clean a document or file suspected to contain a virus or other malicious software; f) Shall use an encryption method, as recommended by DICTM, in sending sensitive information and advise the recipient how to decrypt the information. In case an encryption method is not available, shall DICTM COMPENDIUM OF PNP ICT POLICIES 122 ensure that the document or file is password-protected prior to its attachment to the e-mail. g) Shall take appropriate action to protect downloaded messages, documents or files that contain sensitive information; and h) Shall not disclose any information contained in the e-mail communication except to his immediate superior or other concerned authorities of the Office/Unit. 3) Turn-Over of E-mail Account A PNP member who was designated as e-mail user or operator of the concerned Office/Unit and is applying for transfer or retirement from the service shall be required to turn-over the e-mail account details to the Admin Officer of the concerned Office/Unit. The e-mail account details shall contain the following information: a) Complete E-mail Address; b) Name of [Section/Division/MPS/CPS/CPO/PPO] and Office/Unit that uses the E-mail account; c) Rank and Full Name of the Head of Office using the E-mail; d) Recent Password; and e) Date Created The account details shall be clearly printed on a piece of paper and placed inside a security envelope. After successfully logging in, the Admin Officer must immediately change the password without the knowledge of the outgoing personnel. The account details shall be immediately updated and placed again inside a security envelope for turn-over to the new e-mail user or operator. In the Offices/Units where there is a duly designated IT Officer, the Admin Officer, may delegate to the former the task of updating the e-mail account details. 4) Deactivation An e-mail account that needs to be deactivated shall be properly communicated to the Admin Officer, Prior to the deactivation, all official communications in the mailbox that have long-term business or historical value shall be downloaded and printed (if possible) for safekeeping. Destruction of any information, whether printed or not, should be accordance with the guidelines and procedures set by the Directorate for Intelligence (DI). After an e-mail account is deactivated, the account owner shall immediately advise other PNP Offices/Units of the fact and the replacement account, in case one was created. b. Tasks 1) TCDS – Designated Overall Supervisor 2) DICTM a) Designated OPR in the implementation of this LOI; b) Monitor e-mail accounts of the different PNP Offices/Unit; DICTM COMPENDIUM OF PNP ICT POLICIES 123 c) Conduct thorough research in the identification of appropriate encryption methods that could be utilized for sending sensitive information through e-mail communication. d) Evaluate existing anti-virus tools and other related software for use of different PNP Offices/Units to clean downloaded documents or files; and e) Perform other tasks as directed. 3) ITMS a) Include in the Program of Instructions, (POI) of the Office Productivity Course or its equivalent course the steps and procedures for the creation, usage (to include encryption and decryption of messages and attachments) editing and updating of profiles, and deactivation of free web-based e-mail accounts. b) Develop a plan that would pave the way for the establishment of a single e-mail system that is efficient and secured for use of the entire PNP organization, and c) Perform other tasks as directed. 4) Other D-Staff and Offices/Units a) Ensure that all the guidelines set forth in this LOI are properly observed; b) Publish it official e-mail account to the Office/Unit Website c) Support the dissemination of this LOI through PICE, and d) Perform other tasks as directed. c. Coordinating Instructions 1) All Offices and Units shall submit their corresponding consolidated inventory of official e-mail accounts, including those of their subordinate offices up to the municipal police stations (if available) in Microsoft Excel form (soft copy) prescribe in Annex B, to DICTM via e-mail at ppddictm@yahoo.com 15 days after this LOI takes effect. 2) Any change of designated user or operator shall be reported to DICTM for accounting purposes. 3) The use of free web-based e-mail services shall be provisional until such time that the PNP has improved its own e-mail system under the domain @pnp.gov.ph to provide efficient and secured services to the entire organization. Hence, all existing e-mail accounts under this domain shall remain valid and operational. 4) It is the responsibility of all PNP personnel to ensure that organizational policies and procedures for managing information and other ICT resources including e-mails are adhered to at all times. 5) The Chief of Office/Unit who is found remiss in performing their duties and responsibilities with regard to the foregoing shall be dealt with accordingly. DICTM COMPENDIUM OF PNP ICT POLICIES 124 7. EFFECTIVITY: This LOI takes effect immediately. Distribution: D-Staff/DIPOs Dirs, NSUs RDs, PROs AIG, IAS Dir. CPSM C, WCPC C, HRAO DTC, AIDSOTF Copy Furnished: Command Group PCTC SPA to SILG Annexes: A - e-Mail Naming Conventions (Tab A) B - Prescribed format of Inventory of Official e-mail (Tab B) DICTM COMPENDIUM OF PNP ICT POLICIES 125 ANNEX A – E-mail Naming Conventions For uniformity and easy name recall, all PNP Units/Offices shall follow the naming conventions below. The Dot/Period (.) and the Underscore (_) are allowed to be part of the account name to provide flexibility in case of unavailability of or conflict in the proposed account name. Another way to resolve the conflict in the proposed account name. Another way to resolve the conflict is by placing the suffix “pnp” at the end of the proposed account name. 1. Format of E-mail Account for the Command Group, D-Staff, NSUs and PROs: <unit or office acronym>[.pnp/_pnp]@<domain name> Examples: dictm@yahoo.com dictm.pnp@gmail.com dictm_pnp@hotmail.com pro10@yahoo.com pro10.pnp@gmail.com pro10_pnp@hotmail.com 2. Format of E-mail Account for the Section or Division of a Unit or Office: <section or division acronym>[<./_>]<unit or office acronym?[.pnp/_pnp]@<mail service provider’s domain> From here and thereafter, the PRO acronym shall use the corresponding threecharacter code listed below: PRO PRO 1 PRO 2 PRO 3 PRO 4A PRO 4B PRO 5 PRO 6 PRO 7 PRO 8 PRO 9 PRO 10 PRO 11 PRO 12 PRO 13 PRO ARMM PRO COR PRO NCR Code ro1 ro2 ro3 roa rob ro5 ro6 ro7 ro8 ro9 ro10 ro11 ro12 ro13 arm cor ncr Examples: ppdictm@yahoo.com rdd_dictm@gmail.com rphrdd.ro1@yahoo.com rphrdd.r01.pnp@yahoo.com ropd_ro1@gmail.com ropd_r01_pnp@gmail.com 3. DICTM Format of E-mail Account for the CPO/PPO: COMPENDIUM OF PNP ICT POLICIES 126 <name of city or province><cpo/ppo><./_><PRO acronym>[.pnp/_pnp]@mail service provider> Examples: santiagocpo.ro2@yahoo.com santiagocpo_ro2@gmail.com santiagocpo_ro2.pnp@hotmail.com santiagocpo_ro2_pnp@hotmail.com nuevavizcayappo.ro2@yahoo.com nuevavizcayappo.ro2@gmail.com nuevavizcayappo.ro2.pnp@yahoo.com nuevavizcayappo_ro2_pnp@hotmail.com Accordingly, a provincial staff shall use the formal of the following examples: pphrddnuevavizcayappor02@yahoo.com pphrdd_nuevavizcaya.ppor_02@gmail.com pphrddnuevavizcayappo.r02@yahoo.com pphrdd_nuevavizcaya_ppo_r02@gmail.com 4. Format of Email-Account for the CPS/MPS: <name of city or municipality><cps/mps<>./_><PRO acronym>[.pnp/_pnp]@>mail service provider> The <name of city or municipality> shall follow the rules below: a. Shortened Title – the title at the beginning of the name shall be shortened to three-character code such as: Title Doña Datu Eastern General Governor gov Hadji Northern President prs Senator Santa Southern sth Santo Sultan Western Code dna dtu est gen haj nth sen sta sto sul wst b. In compound names, only the initials of the first and middle name shall be used. Examples: laoagcps.r01@yahoo.com laoagcps_r01@gmail.com laoagcps.r01.pnp@yahoo.com laoagcps_r01_pnp@hotmail.com dtuamidtimbangmps.arm@yahoo.com dtuamidtimbangmps_arm@gmail.com dtu.a.midtimbang.mps.arm@yahoo.com dtu_a_midtimbang_mps_arm@yahoo.com dtu.a.midtimbang.mps.arm.pnp@yahoo.com DICTM COMPENDIUM OF PNP ICT POLICIES 127 prsmaroxasmps.r09@yahoo.com prsmaroxasmps_r09@yahoo.com prs.m.a.roxasmps.r09@yahoo.com prs_m_a_roxas_mps_r09@yahoo.com prs.m.aroxas.mps.r09@yahoo.com prs.m.a.roxas.mps.r09.pnp@yahoo.com prs_m_a_roxas_mps_r09_pnp@gmail.com 5. SPECIAL SYMBOLS: The following symbols are used in this document with special meanings: <> / [] DICTM - tells that the element inside of this pair of symbols is required have the same effect as the word “OR” indicate optional element/s COMPENDIUM OF PNP ICT POLICIES 128 ANNEX B INVENTORY OF E-MAIL ACCOUNTS (LOI ―Management of Free Web Based E-mail Accounts‖) 1 OFFICE 2 3 E-MAIL ADDRESS 4 OPR/END-USER DESIGNATION 5 HEAD OF OFFICE Legend: 1 Refers to the complete name (spelled-out) of PNP Offices (Command Group, D-Staff, NSUs, PROs, CPOs, CPS, and MPS) including all the divisions, branches, and sections therein that use free web-based e-mail services for official communication. 2 Refers to the corresponding e-mail address/es being utilized by the Office in the performance of its day-to-day official functions; 3 Refers to the Rank and Full Name of designated personnel who directly operates the e-mail account; 4 Refers to the designation of the personnel who directly operates the e-mail account; 5 Refers to the Rank and Full Name of the Head of Office. Prepared by: Rank/Full Name Designation Date: Noted by: Rank/Full Name Designation Date: PPD, DICTM – Inventory of E-mail Accounts (LOI “Management of Free Web-based e-mail Accounts”) Form DICTM COMPENDIUM OF PNP ICT POLICIES 129 Republic of the Philippines Department of Interior and Local Government NATIONAL POLICE COMMISSION NAIONAL HEADQUARTERS, PHILIPPINE NATIONAL POLICE OFFICE OF THE CHIEF, PNP Camp Crame, Quezon City SUBJECT: Letter of Instruction 43 / 2012 (Maintenance of Computers and Computer Peripherals) TO: See Distribution DATE: October 8, 2012 1. REFERENCES: a. PNP Memorandum Circular 2010-017 entitled “Authorized Use of Government Information and Communications Technology Equipment Facilities or Properties,” and b. PNP Memorandum Circular Number 2010-016 August 26, 2010 entitled “Consultation of all information and Communications Technology (ICT) Matters to DICTM,” 2. PURPOSE: This Letter of Instruction (LOI) provides the guidelines and procedures to the followed by the user or operators in conducting preventive maintenance of computers and computer peripherals owned by the Philippine National Police (PNP). 3. SITUATION: Based on the latest assessment conducted by the Directorate for Information and Communications Technology Management (DICTM), there are more than 5,000 computers that are being used by the different PNP Offices and Units nationwide. This is a manifestation that the PNP is now becoming reliant on computers as tools that support the performance of the organization‟s administrative and operational functions. Thus, there is a need to ensure that all computers in the PNP are property utilized and maintained to maximize their use. Computers are just like cars which require regular maintenance to keep them operate efficiently and achieve their optimal performance. Computer maintenance is also required to keep up with security concerns. In addition, computers need repair from wear and tear and require upgrade of both software and hardware components to properly function. 4. MISSION: The PNP shall undertake appropriate measures to guarantee the safety, operational readiness and optimum performance of computers and computer peripherals to ensure their reliability and maximum utilization in support of the PNP mission. DICTM COMPENDIUM OF PNP ICT POLICIES 130 5. OBJECTIVES: This LOI aims to achieve the following objectives: a. To improve computer life span, and minimize breakdowns and excessive depreciation through the conduct of periodic preventive maintenance program; b. To inform all PNP personnel of their responsibilities when using computers and computer peripherals; and c. Designate tasks and responsibilities to certain offices/units of the PNP. 6. EXECUTION: a. Concept of Operation The concerned PNP office/unit shall ensure that PNP-owned computers and computer peripherals under its responsibility are properly taken cared of. The equipment and devices shall have official users or operators designated by the office/unit head, who shall be responsible in extending minimal care to these equipment through proper use and preventive maintenance. b. Tasks 1) DICTM a) Designated OPR in the implementation of this LOI; and b) Perform other tasks as directed. 2) Computer User/Operator a) Use the computer only when authorized and given access rights to such resources, and shall not use the computer in destructive or malicious manner; b) Use the computer and its peripherals only in work-related functions; c) Be responsible for the proper and efficient use of the computer to preserve the confidentiality, integrity and availability of the machine and its stored information; d) Be aware of the destructive nature of computer viruses. Trojan horse, worms, and other malicious software (malware). The installation or use of any malicious software using the PNP-owned computer or deployment of such through the PNP network is strictly prohibited; e) Always take note of the last action before the problem occurred on the computer before calling technical support; f) Avoid installing games and other software without the consent of the immediate supervisor; g) Make sure that only licensed or open source software shall be installed in the computer such as the operating system, office applications and other programs; h) Ensure that the workstation and its peripherals are intact. Any part found missing shall be immediately reported to the immediate supervisor for accounting and recording purposes; and i) Perform preventive maintenance as enumerated in the Basic Computer Preventive Maintenance Procedure (Appendix A). DICTM COMPENDIUM OF PNP ICT POLICIES 131 c. Coordinating Instructions 1) The PNP offices/units shall allocate funds for the costs of maintenance, repair and/or upgrading of their office computers or computer peripherals. These funds shall be taken from the regular MOOE of the Office/Unit concerned; 2) The Chief of Office/Unit concerned shall ensure the proper use and maintenance of office computers and related facilities to achieve their maximum lifespan and at the same time, save costs; 3) The physical inspection of computers and computer peripherals shall be included in the conduct of AGI-ORSITE or similar activity; and 4) Any PNP member who is found remiss in performing their duties and responsibilities with regard to the foregoing shall be dealt with accordingly. 7. EFFECTIVITY: This LOI takes effect immediately. Distribution: D-Staff/DIPOs Dirs, NSUs RDs, PROs AIG, IAS Dir. CPSM C, WCPC C, HRAO DTC, AIDSOTF Copy Furnished: Command Group PCTC SPA to SILG DICTM COMPENDIUM OF PNP ICT POLICIES 132 ANNEX A – Computer Preventive Maintenance Procedures Introduction In order to ensure that the PNP-owned computers and computer peripherals are well-maintained to support optimum performance and to reach their maximum life spans without any hassle, the following maintenance schedules and procedures must be observed religiously by members of the PNP organization. 1. Maintenance Schedule Procedure Number 1 2 3 4 5 6 7 8 Procedure Cleaning the computer‟s CPU Box Cleaning the Monitor Cleaning the Keyboard Cleaning the Mouse Running Disk Cleanup Utility Running Disk Defragmenter Updating the Anti-Virus and Running Virus Scan Updating the Operating System (OS) Schedule Weekly Monthly Daily Annually X X X X X X X X As prompted by the OS 2. Preventive Maintenance Procedure a. Cleaning the Computer’s CPU Box Dusts may clog in your computer‟s CPU box, particularly at the power supply and cooling fans. When clogged with dusts, the fans will have difficulty in rotating and may slow down or stop that can cause your computer to overheat. To dust-off the CPU box, follow the steps below: 1) Turn off the computer and unplug it from the power outlet 2) Remove the case lid. 3) Using a can of compressed air blow the dust from the power supply through the slit in the computer chassis (CPU box) from inside out so the dust will exit at the back. Use short bursts and keep the can upright and a few inches from the hardware. Next, blow the dust from the intake fan and each of the exhaust fans. Blow out any other dust you see that has collected inside the computer. Also, be sure to blow the dust from the air vents on the case lid. 4) Check all the plugs and cables to make sure they are fixed firmly. 5) Re-assemble the case lid and plug your computer back into the power outlet. Aside from removing the dust from the CPU box, it is also recommended that you check all the cables and connections to see if there is any that is loosened and needs to be fixed. DICTM COMPENDIUM OF PNP ICT POLICIES 133 b. Cleaning the Monitor 1) For Non-flat panel monitors Use the monitor cleaning product (spray) and wiping cloth) that comes with the computer packaging. Do not spray directly onto the monitor itself, instead, spray onto the cloth and then wipe the cloth over the screen or monitor cabinet. Monitor cleaning products are commercially available be sure that the one purchased is meant for the type of your monitor. 2) Flat panel monitors These monitors usually have plastic screens and other components that can be damaged by cleaning products that use chemicals (benzene, thinner, ammonia, acetone), abrasives, or compressed air. To clean this kind of monitor, lightly dampen a soft, clean cloth with water, and use that to clean the screen. The monitor cabinet can be cleaned with a cloth lightly dampened with a mild detergent. c. Cleaning the Keyboard Make sure your computer is turned off before you work on your keyboard. You can use compressed air to blow debris out of your keyboard, or turn it upside-down and shake it gently. Do not disassemble it. Cleaning materials such as pads or swabs that contain a cleaning liquid can be used on the keys and upper surface. d. Cleaning the Mouse Properly cleaning a mouse does not only avoid malfunction but will make it easier to use and prevent the cursor from “jumping around” on the screen due to dirty rollers. 1) For Mouse with ball/roller a) Make sure the computer is turned off, b) Remove the mouse from the computer, c) Look for the product manual that comes with the mouse and follow the instructions how to do disassembly; d) Clean the ball with clear tape; e) Check the rollers inside and scrape off any alien items using a straightened paperclip; f) Hold it upside-down and shake out dusts, and g) Reassemble. For more information, visit this website: http// www.wikihow.com/Clean-eMouse-Ball 2) For Optical Mouse An optical mouse uses laser to track movement. It does not have a mouse ball or roller, hence, does not require the kind of cleaning that mouse with ball does. To clean it, simply wipe the glass on the bottom of the mouse that DICTM COMPENDIUM OF PNP ICT POLICIES 134 houses the laser using a smooth cloth (lightly dam the cloth when necessary to remove sticky dirt). e. Running Disk Cleanup Utility Use this procedure to clean a particular disk of the following unnecessary files: Downloaded Program files, Temporary Internet, Offline webpages, Game Statistics Files, Recycle Bin, Setup Log Files, System error memory dump files, System error mini-dump files, Temporary files, Thumbnails, Per use archived Windows Error Report Files, Per use queued Windows Report Files and System archived Windows Error Report Files, in order to reclaim disk spaces used by them. To do this, follow the steps below: 1) 2) 3) 4) 5) Open the Windows Explorer; Right Click on the Letter of the Disk Drive that you want to clean; Select Properties; On the new screen, click the Disk Cleanup button; Choose the types of unnecessary files that you wanted to get rid of by clicking the corresponding check boxes; and 6) Click the Clean up system files button. Another way to do this procedure is to Click on Start ->Program-> Accessories -> System Tools -> Disk Clean-up. Note: You can further increase the available disk space in the computer by removing unnecessary program or application, particularly those that are that version” and have already expired. However, this may not be performed by a usual user if the computer is configured with restriction that prohibits access to program/application removal tool. f. Running Disk Defragmenter The Windows Disk defragmenter organizes files, and data into areas that helps the computer run smoothly. It moves the frequently used files to an easy access area and the least used files, to the opposite. It also gathers fragmented files and groups, them back together in short. Disk Defragmenter consolidates fragmented files on your computer‟s hard disk to improve system performance. Follow the steps below according to the operating system of your computer. 1. For windows XP a) Open My Computer b) Right-click the local disk volume that you want to defragment and then click Properties; c) On the Tools tab, click Defragment Now; and d) Click Defragment. 2. For Windows Vista a) b) c) d) e) f) DICTM Go to Start Menu; Click All Programs; Click Accessories; Click System Tools; Choose Disk Defragmenter; and Click Defragment Now button. COMPENDIUM OF PNP ICT POLICIES 135 3. For Windows 7 a) b) c) d) e) Open Windows Explorer; Right click on the Letter of the Disk Drive to defragment; On the newly opened screen, click the Tools tab; Click the Defragment Now button; Click the Analyze Disk button to do some fragmentation analysis on the disk; and f) Click the Defragment Disk to perform defragmentation. g. Updating the Anti-virus and Running Virus Scan Doing the virus scanning regularly will keep the computer safe from known viruses, worms. Trojan horses, and other malicious software. The steps depend on the anti-virus software installed in your computer. It is highly recommended to scan the computer at least once a week. However, the anti-virus program may not be able to detect a new virus. The reason for this is that, a new virus carries a signature which is not present in the old database used by the anti-virus software, hence detection is not possible. To help your anti-virus cope up with new viruses, upgrading its database is necessary at least weekly or, if possible, daily. h. Updating the Operating System (OS) Most operating systems require regular updating or installation of new patches to secure identified vulnerabilities that may be compromised by viruses, worms and other security threats. The steps needed to conduct OS update depend on what operating system is installed in the computer. However, most latest versions of Windows, i.e., Windows Vista and Windows 7, have automatic OS update detector which prompts the user once new updates are available in the Internet site. If you are using a different OS, please conduct its documentation or browse the internet for more information. 3. Miscellaneous Aside from conducting preventive maintenance procedures, the computer user or operator is required to follow certain precautionary steps to ensure the security of the computer and its stored data. a. Basic Security Although, no one can secure a computer system completely, but chances of attacks to computer system can be reduced if the user or operator follows certain security principles. Listed below are some of the guiding principles that a computer user or operation must bear in mind in order to protect the machine from external threats: 1) DICTM Use strong passwords for log-on screen, and change it regularly (monthly or quarterly); COMPENDIUM OF PNP ICT POLICIES 136 2) DO NOT share your password to other users. If more users are required to operate the computer or have access to an application each should be given a user account and password. 3) Log-off from the active mode or activate the Screensaver with password protection before leaving the machine. 4) Regularly check if the computer is affected by a virus, spyware and/or adware by regularly using the virus and malware scan features of the antivirus system; 5) Regularly update the operating system and all other programs like Adobe, Internet browser (such as Internet Explorer, Google Chrome, Mozilla Firefox, etc.) and other applications; 6) Regularly back up important files; 7) Use encryption techniques in transmitting sensitive information either through e-mail or LAN communication; 8) If possible, use firewall and intrusion detection systems; 9) Turn off your system or disconnect from the internet when not in use; 10) Ensure the physical security of all hardware used; and 11) Be aware of current security threats, vulnerabilities and attack techniques. Consult your IT Officer for more information about these. b. Data Backup Checklist 1) Back u important documents, photos, videos, email messages, etc. to CD, DVD, or another external disk at regular intervals. When creating back-ups; it is not recommended to use thump drive (USB drive) or flash card as these devices are easily destructible; 2) Keep multiple backup copies of important data; 3) Use encryption techniques to protect backup data; 4) If available, use the automated backup feature in the program or application is manually creating backups may result to human error; 5) Keep your backup in a safe place, and 6) Verify your backup process for its effectiveness. c. Physical Security 1) Minimize the amount of paper and sensitive information left on desks after performing data encoding report preparation or other similar tasks; 2) Lock these documents in cabinets; 3) Survey the building and deal with obvious problems; 4) Use strong locks for doors and windows; 5) If not officially required, do not bring home office laptops and other mobile devices that contain sensitive data or information; and 6) If not in use, make sure that the laptop is properly turned off and place it inside of a secured cabinet. DICTM COMPENDIUM OF PNP ICT POLICIES 137 Republic of the Philippines Department of Interior and Local Government NATIONAL POLICE COMMISSION PHILIPPINE NATIONAL POLICE OFFICE OF THE CHIEF, PNP Camp Crame, Quezon City SUBJECT: Command Memorandum Circular 14-13 Regulated Access to and Use of Social Networking Websites) TO: See Distribution DATE: April 2, 2012 1. REFERENCES: a. Memorandum directive from TACDS dated March 8, 2013 with subject “Prohibition of Social Networking Websites and Computer Games”; b. PNP Memorandum Circular No. 2011-001 dated January 1, 2011 entitled “Guidelines on the Provisional Utilization of Social Networking Websites in Support to the PNP Mission”; c. Memorandum Circular Number 2010-017 dated September 9, 2010 entitled “Authorized Use of Government Information and Communications Technology Equipment, Facilities Properties”; d. PNP Memorandum Circular Number 2010-016 dated August 26, 2010 entitled “Consultation of all information and Communications Technology (ICT) Matters to DICTM”; and e. PNP Memorandum Circular No. 2011-010 dated March 25, 2011 entitled “Guidelines on the Creation, Use and Maintenance of Website at All Levels of the PNP Organization.” 2. PURPOSE: This Command Memorandum Circular (CMC) provides guidelines that will regulate the use of PNP personnel of Social Networking Sites such as Facebook, Twitter, and others so as not to hamper the regular activities of PNP Offices/Units. 3. SITUATION: The utilization of social networking websites such as Facebook and Twitter may give benefits to certain Offices/Units/Stations of the PNP particularly those that are involved in police community relations (PCR), intelligence, investigation and similar activities. In fact, through Facebook or Twitter, the PNP can easily reach out the community and share vital information for public safety and anti-criminality campaigns. In the same manner, the community can interact and also provide relevant information which is deemed necessary to police operations. However, the unregulated access to and use of social networking website by personnel who are not tasked or involved in PCR, intelligence, investigation and alike may hamper the daily operations of the PNP as those personnel may find themselves DICTM COMPENDIUM OF PNP ICT POLICIES 138 compulsively checking status updates, playing social network games, and using other applications available in Facebook or other social networking websites throughout the day instead of performing their official duties and tasks. 4. MISSION: The PNP shall undertake appropriate actions to ensure that the use of social networking websites shall only be beneficial to the organization. 5. OBJECTIVES: This CMC aims to achieve the following objectives: a. Set guidelines that will be followed by PNP personnel in accessing and using Facebook, Twitter, and other social networking websites or media; and b. Designate tasks and responsibilities to certain Offices/Units of the PNP. 6. EXECUTION: a. Concept of Operation Access to the social networking websites such as Facebook or Twitter is made by connecting the computer, smart phone or similar device to the Internet. In order to regulate any attempt to access this resources, the computer‟s connection to the Internet should be controlled and regulated. However, there is no central data communication facility or enterprise network in the PNP; thus, the administration of Internet connectivity cannot be managed effectively by a single Office/Unit. Therefore, each Office/Unit of the PNP shall create its own internet Services Administration Team (ISAT) that shall administer the connection of PNP computers to the Internet. The ISAT shall be composed of the following: 1) For the OCPNP, OTDCA, OTDCO and OTCDS a) TCDS – Supervisor b) Concerned Admin Officer – Assistant Supervisor c) Concerned IT Officer – Internet Administrator 2) For the D-Staff/DIPOs: a) Executive Officer – Supervisor b) Admin Officer – Assistant Supervisor c) IT Officer – Internet Administrator 3) For the NSUs: a) Chief of the Directorial Staff – Supervisor b) Admin Officer – Assistant Supervisor c) IT Officer – Internet Administrator 4) For the PROs: a) Chief of the Regional Directorial Staff – Supervisor b) Admin Officer – Assistant Supervisor c) IT Officer - Internet Administrator 5) For the PPOs/CPOs: a) Deputy Director – Supervisor b) Admin Officer – Assistant Supervisor DICTM COMPENDIUM OF PNP ICT POLICIES 139 c) IT Officer/IT Support Staff 6) For the CPSs/MPSs a) Deputy Chief of Police – Supervisor b) Admin Officer – Assistant Supervisor c) IT Officer/IT Support Staff b. Tasks 1) TCDS – designated as Overall Supervisor in the implementation of this Circular. 2) DICTM a) Monitor the implementation of this CMC; b) Provide technical support and expertise in the implementation of this CMC; c) Recommend technological solutions to come up a central data communication facility or enterprise network for the entire PNP for easy control and administration of internet access, shared files and related resources; and d) Perform other tasks as directed. 3) The ISAT a) Ensure that only authorized personnel haves access to the Internet; b) Strictly prohibit access to online computer games; pornographic websites and similar sites in the Internet; c) Ensure that NO personnel are allowed access to the social networking websites like Facebook, Twitter, etc. during office hours. As an exemption, however, only those personnel who are specifically tasked (with appropriate office order) to administer the official Facebook, Twitter and other social networking websites of the PNP or of other Offices/Units/Stations of the PNP shall be allowed access to social networking websites, provided that they shall not use their personal social media accounts during office hours; d) Monitor and report any violation to the designated Overall Supervisor of this directive, fro Pre-charge evaluation; and e) Perform other tasks as directed. 4) Other D-Staff and Offices/Units a) Ensure that all the guidelines set forth in this CMC are properly observed; b) Support the dissemination of this CMC through PICE; and c) Perform other tasks as directed. c. Coordinating Instructions 1) All Offices and Units shall submit their corresponding implementation plan (IMPLAN) to the DICTM indicating the step-by-step procedures (see samples on Annex A) on how they restrict access to the social networking websites, online computer games, pornographic websites and similar sites in the internet. They shall also submit information details, as annexes to the IMPLAN, regarding their access to the internet, particularly the name and address of Internet Service Provider(s) number of subscriptions (if more than one) monthly internet service fees, and brand, DICTM COMPENDIUM OF PNP ICT POLICIES 140 model/type and quantity of routers and access point devices. All these information are essentials in assessing and rendering future technical support to the concerned Office/Unit. 2) In consideration of the human basic need to get in touch with family members and friends, all PNP personnel may be allowed to access and use any social networking website during lunch break only, specifically from 12:00 noon to 1:00 in the afternoon. 3) It is the primary responsibility of each and every member of the PNP to ensure that internet access and other ICT resources are used appropriately to accomplish their assigned duties and tasks; and 4) Any officer or member of the PNP who is found remiss in performing his/her duties and responsibilities with regard to the foregoing shall be dealt with accordingly. 7. EFFECTIVITY: This CMC shall take effect immediately upon approval. Distribution: D-Staff/DIPOs Dirs, NSUs RDs, PROs AIG, IAS Dir. CPSM C, WCPC C, HRAO DTC, AIDSOTF Copy Furnished: Command Group PCTC SPA to SILG DICTM COMPENDIUM OF PNP ICT POLICIES 141 ANNEX A – DIFFERENT PROCEDURES TO BLOCK UNWANTED WEBSITES I. Blocking a website through Internet Explorer: Step - 1 From the Windows Task bar, open the Internet Explorer. Step – 2 In the Menu bar click Tools ->Internet Options -> Content. Step – 3 In the Content Tab, click the Enable button. DICTM COMPENDIUM OF PNP ICT POLICIES 142 Step – 4 Click the Approved Sites tab. Step – 5 In the Allow this website box, enter the Uniform Resource Locator (URL) address of the website that you want to block. If you want to block the complete website put an asterisk (*) in front of its URL. For example, to block the website of myspace.com completely you may type in the box *myspace.com. Step – 6 Click the Never button and then OK. DICTM COMPENDIUM OF PNP ICT POLICIES 143 Step – 7 Click on the General tab. Make sure to select (by clicking the check box) the Users can see websites that have no rating. Step – 8 Enter an easy-to-remember password. Step – 9 Click OK to safely surf the Internet. DICTM COMPENDIUM OF PNP ICT POLICIES 144 II. Blocking a website through Mozilla Firefox: Step – 1 Open Firefox and click on the "Tools" menu. Select "Add-ons" and then click "Get Add-ons”. Step – 2 Type "BlockSite" into the search bar and hit "Enter". Click on "Add to Firefox", "Accept and Install", and then "Install Now". If you get a message saying that Firefox needs to restart, click on the "Restart Firefox", or close your browser window and then launch the browser again. Step – 3 Go back to the "Tools" menu once your Firefox browser restarts. Then click on "Addons" and find BlockSite in your list of Add-ons. Click on the "Options" button. DICTM COMPENDIUM OF PNP ICT POLICIES 145 Step – 4 Make sure the boxes "Enable BlockSite", "Enable warning messages" and "Enable link removal" under the "Enable functions" heading are all checked. Click the radio button next to "Blacklist." Step – 5 Click the Add button, type or copy the URL of the website you would like to block in the text box, and click "OK". Step – 6 Put a checkbox in the "Enable authentication" box and type in a password if you would like the use of the BlockSite add-on to be password protected. This will require the users to enter the password in order to add, edit or remove websites from the list of blocked websites. DICTM COMPENDIUM OF PNP ICT POLICIES 146 III. Blocking website through a Linksys Router Step-1 Open your router's setup page in your Web browser by entering the Internet Protocol (IP) address 192.168.1.1. Note: the IP address may vary depending on the default settings of the router so it is better to check your router‟s manual before you do this task. Step-2 Log in to your router when prompted. The Linksys router uses “admin” as the default user name and password. Enter both to “User Name” and "Password" boxes to proceed with the login. Step-3 Click "Access Restrictions" on the Linksys router setup page. DICTM COMPENDIUM OF PNP ICT POLICIES 147 Step 4 Select a number for the policy by clicking the box next to “Access Policy” then click a number. Step 5 Type a name for the policy into the "Enter Policy Name" box. Step 6 Click "Edit List" to block the website for selected PCs by typing each IP address into the "Enter the IP Address" box, then click "Save Settings". DICTM COMPENDIUM OF PNP ICT POLICIES 148 Step 7 Click "Deny". Step 8 Block websites all the time by clicking "Everyday", then clicking "24 hours". Step 9 Block websites by typing their addresses into the "URL Address" boxes or by typing some keywords in the “Keyword” boxes. DICTM COMPENDIUM OF PNP ICT POLICIES 149 Step 10 Save your access restriction policy by clicking "Save Settings" at the bottom of the Internet Access restriction page. IV. Blocking website through a DLink Router Step 1 Open your router's setup page in your Web browser by entering the address 192.168.1.1. Step 2 Log in to your router when prompted. Log in using the default user profile by typing "admin" into the "User Name" and "Password" boxes. DICTM COMPENDIUM OF PNP ICT POLICIES 150 Step 3 After logging in to your router click “ADVANCED” then click “WEBSITE FILTER”. Step 4 In the Website Filter choose “DENY computers access to ONLY these sites” and type all the URL Address in the text boxes provided underneath, then click “Save Settings” to effect the changes. DICTM COMPENDIUM OF PNP ICT POLICIES 151 Republic of the Philippines Department of the Interior and Local Government NATIONAL POLICE COMMISSION PHILIPPINE NATIONAL POLICE OFFICE OF THE CHIEF, PNP Camp Crame, Quezon City SUBJECT: Command Memorandum Circular 30-13 (Network Storage, File Sharing and Related Services) TO: See Distribution DATE: June 18, 2013 1. REFERENCES: a. Verbal Instructions of TCDS recorded on line 88 in the Minutes of Directorial Staff Conference dated March 26, 2013; b. PNP Inter-connectivity Project; c. Republic Act No. 8792 – An Act Providing for the Recognition and Use of Electronic Commercial and Non-Commercial Transactions and Documents, Penalties for Unlawful Use Thereof and for Other Purposes; and d. Republic Act No. 995 – An Act Defining and Penalizing the Crime of Photo and Video Voyeurism, Prescribing Penalties Therefor, and for Other Purposes. 2. PURPOSE: This Command Memorandum Circular (CMC) is intended to ensure the equitable and proper usage of the centralized network storage facility that shall provide file sharing, file backup (on the data network) and other related services to the Command Group, D-Staff and other PNP Offices/Units based in Camp Crame. 3. SITUATION: The Command Group and different Directorates have needs for a centralized storage facility where electronic (digital) files can be stored and shared to each other for faster information dissemination and collaboration. Because of these needs the DICTM, through ITMS, established a centralized electronic storage facility that can provide file sharing, file backup and other related services available to the Command Group, Directorial Staff and other Offices/Units based in Camp Crame. 4. MISSION: The PNP shall undertake appropriate actions to ensure that the centralized electronic storage facility is used properly and equitably, and shall be secured and made available only to authorized users. 5. OBJECTIVES: This CMC aims to achieve the following objectives: a. Set policies and guidelines that will followed by PNP personnel in accessing and utilizing the centralized electronic storage facility; and b. Designate tasks and responsibilities to certain Offices/Units of the PNP. DICTM COMPENDIUM OF PNP ICT POLICIES 152 6. EXECUTION: a. Concept of Operation For faster information dissemination and work collaboration, the Command Group, Directorial Staff and other PNP Offices/Units based on Camp Crame must exert all efforts to connect their respective offices into the data network. 1) File Server There shall be a file server that will be installed in the data network interconnecting the Command Group, Directorial Staff and other Offices/ Units in Camp Crame which shall be housed at the ITMS. A file server is a computer that facilitates the disk/storage space for electronic folders that will contain files shared over the data network. It also implements access controls/restrictions to the aforementioned resources. 2) Main Shared Folder Each of the Command Group, Directorial Staff and other Offices/Units based in Camp Crame shall be given an electronic folder in the file server. This shall be considered as the “main shared folder‖ of the concerned Office/Unit. The main shared folder shall be managed by their respective File Services Administrator (FSA). 3) Public and Private Folders Within the main shared folder the FSA must create two kinds of electronic sub-folders 1) a public folder which can be accessed (read-only) by all offices/units connected in the data network, and 2) a private folder which can be accessed only by certain offices/units or authorized individuals to be determined by the concerned Office/Unit. All electronic files that are for dissemination to or consumption of all offices/units shall be placed into the public folder. This way all the offices/units will be knowledgeable about the information contained in the shared filed and may work collaboratively on a file that needs actions. 4) The File Services Administrator (FSA) Every Office/Unit shall designate two (2) PNP members who shall act as and FSA and alternate FSA respectively. The tasks of an FSA are enumerated under item b.8) of this Section (Tasks). 5) Request for Main Shared Folder By default, the Command Group and D-Staff will be created with their respective main share folder in the central file server. Other office/units based in Camp Crame that are connected to the data network may request for the creation of their respective main shared folder. All requests for shared folders shall be put in writing and submitted to ITMS (Attn: Network Storage Administrator) by the concerned Office/Unit. The request shall be endorsed by the Head of the concerned Office/Unit and shall contain the following required information: DICTM COMPENDIUM OF PNP ICT POLICIES 153 a) Full name, contact number and names of two (2) persons as the designated File Services Administrator (FSA) and alternated FSA of the shared folder; and b) Purpose of the shared folder. Once the request is approved, the FSA shall coordinate personally with the Network Storage Administrator (NSA) of ITMS for the release of password and other account settings used to access and utilize the shared main folder. 6) File share quotas/limits A file share quota is the amount of disk/storage space that a user can utilize in the central file server. To manage available disk space and ensure equitable availability of computing resources, the following default limits shall apply to all file shares: a) Office file share (main shared folder): maximum of 10 GB b) Personal file share maximum of 500 MB Modifications to increase the quotas will be reviewed on a case-to-case basis. Request to share quota adjustment must be endorsed by the Head of the concerned Office and submitted in written to ITMS (Attn: NSA) containing the following required information: a) Reason for quota modification; b) Requested amount of quota modification; and c) Term of quota modification (if temporary) 7) File Server Security The file server/s shall be designed to provide users with a secured, backed-up space, to store data and files. It should be much more secure than storing files and data on one‟s computer‟s local hard drive. It must be configured to be as secure and reliable as possible. Its hard drives shall be set up in a replicated mode (called a RAID), which ensures that, even in the event of a hard disk failure no data is lost. 8) Prohibited Acts To ensure that the centralized network storage facility shall normally operate under its intended purposes, all PNP personnel and other concerned individuals are prohibited to: a) Reveal passwords or otherwise permitting the use by others (by intent or negligence) of personal accounts for computer and network access; b) Use of access restricted PNP computer resources or electronic information without or beyond one‟s level of authorization; c) Attempt to access or accessing another user‟s account, private file, e-mail message, or intercepting network communication without the owner‟s permission except as appropriate to your job duties and in accordance with legitimate purposes; d) Knowingly perform an act which will interfere with the normal operation of computers systems, peripherals, or networks; e) Knowingly executive or install on any computer system or network, or giving to another user, a program intended to disrupt, damage, or place excessive load on a computer system, service or network (e.g., the propagation of computer DICTM COMPENDIUM OF PNP ICT POLICIES 154 f) g) h) i) j) “worms” and “viruses”, the sending of electronic chain mail, etc.); Misrepresent oneself as another individual in electronic communication; Install, copy, distribute, or use electronic content (including software, music, text, images, and video) without the consent of the publisher, author or copyright holder; Engage in conduct that interferes with others‟ use of shared IT resources; Use IT resources for illegal activities. Criminal or illegal use may include obscenity, child pornography, threats, harassment, copyright infringement, trademark infringement, defamation, theft, identify theft, and unauthorized access; and Commit other acts violating R.A. 8792, R.A. 9995 and other related laws. b. Tasks: 1) TCDS – designated as Overall Supervisor in the implementation of this Circular. 2) DICTM a) OPR for the implementation of this CMC; b) Provide technical support and expertise in the implementation of this CMC; c) Review and update this CMC to ensure that the guidelines are appropriate and relevant to the existing organizational needs and operational conditions; and d) Performance tasks as directed. 3) DI a) Support the implementation of this CMC through the conduct of personnel security assessment and provide appropriate security clearances to the designated FSAs of concerned Offices/Units, and b) Perform other tasks as directed. 4) DPRM a) Issue appropriate orders to the designated FSAs as endorsed by D, ITMS through DICTM; and b) Perform other tasks as directed. 5) ITMS a) Designate a Network Storage Administrator (NSA) to manage, secure and administer the files server/s; b) Receive and decide on requests for main shared folders and quotas; c) Coordinate with ODI for the security clearances of the FSAs of concerned Offices/Units through DICTM; d) Facilitate for the issuance of DPRM orders for the designation of FSAs of concerned Offices/units through DICTM; e) Provide technical assistance to all FSAs during the actual operation and use of the network storage and related tasks; DICTM COMPENDIUM OF PNP ICT POLICIES 155 f) Conduct users training to educate the FSAs of concerned Offices/Units, particularly on how to create and share folders and files, and in implementing access restrictions to these resources; g) Create user‟s manual containing procedures on the actual operation and use of the data network particularly how to create and share folders and files; and h) Perform other tasks as directed. 6) NSA, ITMS a) Designated as the overall administrator of the central file server/s; b) Ensure that only authorized PNP personnel have physical or system access to the file server/s; c) Ensure that all the transactions in the file server/s are properly logged and shall keep the transactions and system logs within three (3) months only. However, if the logs are used in an investigation, they should be kept until the investigation is completed; d) Make sure that appropriate security measures are implemented proactively to secure each file server; e) Periodically back up all the disks in the file server/s; and f) Perform other tasks as directed. 7) FSA a) Coordinate with the NSA, ITMS regarding the creation of the main shared folder of the concerned Office/Unit; b) Take full responsibility in the updating of shared folders and files; c) Strictly observe and protect the confidentially of passwords and other access information pertaining to shared folders and files; and d) Perform other tasks as directed. 8) Other Offices/Units a) Designate two (2) FSAs to administer their respective shared folders and files; and b) Perform other tasks as directed. c. Coordinating Instructions 1) All PNP Offices/Units granted with the privilege of having shared folders shall be responsible for all the contents of their folders; 2) The respective Admin Officer of each Office/Unit shall determine files to be uploaded to the shared folders; 3) Each Office/Unit shall ensure that the files uploaded to the central storage facility (file server) are scanned version of the actual documents and must be in the “pdf” format; and 4) Other forms of documents such as presentations, worksheets, etc. Are also allowed to be uploaded to the file server when need arises. 7. SANCTIONS: a. Any PNP officer or member who is found remiss in performing his/her duties and responsibilities with regard to this CMC shall be dealt with accordingly; and b. All PNP personnel granted or not with the authorization to access shared folders and/or files shall NOT commit any of the prohibited acts enumerated in Section 6.a.8 (EXECUTION) of this CMC. Any violation with regard to the foregoing shall constitute criminal offenses and violators shall be meted with DICTM COMPENDIUM OF PNP ICT POLICIES 156 penalties as provided in R.A. No. 8792, R.A. No. 9995 and/or other applicable laws. 8. EFFECTIVITY: This CMC shall take effect fifteen (15) days from the filing of a copy hereof at the University of the Philippines Law Center in consonance with Sections 3 and 4 of Chapter 2, Book VII of Executive Order No. 292, otherwise known as “The Revised Administrative Code of 1987”, as amended. Distribution: D-Staff/DIPOs Dirs, NSUs (Crame-based) AIG, IAS Dir, CPSM C, WCPC C, HRAO DTC, AIDSOTF Copy furnished; Command Group PCTC SPA to SILG DICTM COMPENDIUM OF PNP ICT POLICIES 157 Republic of the Philippines NATIONAL POLICE COMMISSION PHILIPPINE NATIONAL POLICE OFFICE OF THE CHIEF, PNP Camp Crame, Quezon City SUBJECT: Command Memorandum Circular 41-13 (Proper Usage, Care and Maintenance of Transceiver Radios and Accessories) TO: See Distribution DATE: August 02, 2013 1. REFERENCES: a. Standard Operating Procedure (SOP) No. 2012-001 entitled “Procedures and Guidelines to be Followed by PNP Personnel in the Proper Care and Maintenance of Transceiver Radios dated October 4, 2012”; b. Memorandum Circular No. 2008-010 entitled “Guidelines on the Preventive Maintenance and Repair of PNP Transportation, Firepower, Communication, Investigative and Computer Equipment”; c. Philippine National Police Regulations No. 200-012 entitled “Promulgating Rules Governing Security of Classified Matters in all Philippine National Police Offices and Units”; d. NAPOLCOM Memorandum Circular No. 2007-001 entitled “Uniform Rules of Procedure before the Administrative Disciplinary Authorities and the Internal Affairs Service of the Philippine National Police”; e. Republic Act No. 6713 entitled “An Act Establishing A Code of Conduct and Ethical Standards for Public Officials and Employees, To Uphold The TimeHonored Principle of Public Office Being A Public Trust Granting Incentives and Rewards for Exemplary Service, Enumerating Prohibited Acts and Transactions and Providing Penalties for Violations Thereof and For Others Purposes”, dated February 20, 1089; f. NTC Memorandum Circular No. 2-4-90 entitled “Guidelines on RadioFrequency Assignment”; and g. PNP Information Communication Security Manuel (PNPICTSM) published on May 2010. 2. BACKGROUND: There are incidents in the past that some PNP personnel, do not demonstrate concerns about the proper usage, care and maintenance of transceiver radios and their accessories because there is no well-established policy that obliges the PNP personnel to properly use, preserve and maintain the effectiveness of these equipment. Moreover, the personnel‟s lack of proper know-how also contributes to their reluctance to take care of the equipment because of the apprehension that they may damage them instead. DICTM COMPENDIUM OF PNP ICT POLICIES 158 3. PURPOSE: The purpose of this Command Memorandum (Circular (CMC) is to prescribe set of policies and guidelines that will ensure the correct usage, proper care and maintenance of PNP-owned transceiver radios and accessories, so as to guarantee their operational effectiveness, serviceability and long life usage. 4. SCOPE: This CMC applies to all Uniformed and Non-Uniformed Personnel (NUP) of the PNP, particularly those who are organic members of Communication Electronics Service and/or those who are assigned or detailed at any Radio Communication office/unit of the PNP. 5. DEFINITION OF TERMS: For purposes of these SOP/Guidelines, the following terms shall be understood as herein defined: a. Antenna – also known as an aerial, a transducer designed to transmit or receive electromagnetic waves. It is also an electrical device which converts electric currents into radio waves, and vice versa. b. Base Radio – shall mean a 25 to 100 watts radio transceiver usually installed at the police stations. Its antenna is mounted on an antenna tower or mast outside of the building to enable long distance transmission and reception of radio signals. It is powered by an AC source through a 12 VDC output power supply. c. Communication Equipment – is a facility consisting of the physical equipment for disseminating information. Refers also to the communication equipment such as handheld/mobile/base radios, UHF/VHF radio transmitter, GPRS and other electronics capabilities, etc. d. Communication Security – is the set of measures and control taken to deny unauthorized persons of information derived from electronic communications and technical eavesdropping. e. Handheld Radio – shall mean a 2 to 5 watts transceiver radio with an antenna and a battery pack in a single package also referred to as portable radio. Message transmission done by pressing the PTT (push-to-talk) button then talking thru the built-in microphone. This is a basic radio equipment of a police officer when conducting patrol duties. f. HF/SSB Base radio – a base radio which operates in the High Frequency band and is used primarily for long range communications beyond the coverage of VHF radios. g. HF/SSB Man-pack radio – a tactical radio which operates at the High Frequency band and is used by maneuver units to contact headquarters during operations especially in forested areas. h. Mobile Radio – a radio transceiver similar to the base radio except that it is installed in a patrol vehicle and is powered by the car battery instead of an AC source. Its antenna is usually mounted on the roof of the vehicle through its magnetic base. DICTM COMPENDIUM OF PNP ICT POLICIES 159 i. Multi-Trunked Radio System (MTRS) – is a complex type of computercontrolled two-way radio system that allows sharing of relatively few radio frequency channels among a large group of users. j. Preventive Maintenance – All actions taken to retain a device/equipment in operational/serviceable condition. It includes inspection, evaluation and testing of the device/equipment on a regular basis (monthly or quarterly). k. Repair – To improve the condition of an unserviceable device/equipment making it operational/serviceable by adjusting or replacing damaged or unserviceable parts, components or assemblies. l. Repeater – shall mean a combination of radio receiver and a radio transmitter that receives a weak or low-level signal and retransmits it at a higher level or higher power, in order that signal of handheld or base radio can cover longer distance without degradation. m. Transceiver – a radio communications equipment which is both a transceiver and a receiver in one which may be a handheld radio, base radio, mobile radio or repeater radio and operates in either HF/SSB/VHF/UHF. n. UHF radio – a transceiver which operates at the Ultra High Frequency band (700 to 800 MHz) and can cover relatively smaller areas as compared to the lower frequency transceivers. o. VHF Low-band radio – Transceiver radios which operate at the lower portion of the VHF frequency spectrum usually from 30 – 88 MHz. p. VHF radio – radio transceiver which operates at the VHF range of frequency (140 to 170 and 400 to 500 MHz). It is used mainly as a means of short range communications due to the line of sight nature of propagation of VHF signals. 6. POLICIES: a. The Communications and Electronics Service (CES) shall be responsible for establishing an effective efficient and sustainable police communications network; and b. Communication security is a command responsibility. As a policy, the heads of PNP Offices/Units shall, at all times, be responsible for the physical safety and security of all wired and wireless communications in their respective area of concern. They shall ensure that only those authorized personnel are given and/or authorized to use radio communications equipment that includes receiving and transmitting official communication to higher and lower offices/ units, the same with its organic personnel and other friendly units/agencies. 7. GUIDELINES: All PNP personnel are required to observe the following guidelines for the proper usage, care and maintenance of transceiver radios and accessories: a. Usage Procedures of properly using radios especially VHF radios. 1) Understand and get familiar with the etiquette of radio communication. DICTM COMPENDIUM OF PNP ICT POLICIES 160 The international radio communication language is English except in cases where you are licensed for to speak in some other language. Using the radio is not like talking on the phone, it is not a two-way communication, meaning you cannot speak and listen at the same time or break into the conversation. NEVER interrupt if you hear other people talking. Patiently wait until their conversation is finished unless it is an emergency, in which case you must inform the other parties that you have a very urgent emergency message. Do not respond to others‟ calls if you aren‟t sure it is for your. Never transmit sensitive, confidential, financial and military information in a radio communication, it could be heard by anyone on the same frequency. 2) Always perform radio checks and ensure that your radio is in good working condition. Ensure that the battery is charged and the power is on. Keep the volume high enough to be able to hear any call outs and regularly make radio checks with other stations to make sure everything is working just fine. 3) Memorize the call signs and locations of radio stations and other persons to whom you may communicate. In radio communication you are not called by your name. Everybody has their own unique call sign. Watch out if you hear any unauthorized or unknown call sign communicating on the network and report immediately to the radio room. 4) Think before you speak. Decide on what you are going to transmit and to whom it is meant for. Make it as concise, precise and clear as possible and avoid using long and complicated sentences. Do not use abbreviations or spoken phrases. If necessary, write down your message before transmitting it. If your message is long, divide it into understandable short messages. 5) To call a station, first listen to ensure the channel is clear for you. Press the PTT (Pust-To-Talk) button and after 2 seconds say the recipient‟s call sign twice followed by “THIS IS” and your call sign. Convey your message once the receiver replies and the communication is established. A typical radio conversation would be as follows: You: Papa November One, Papa November One, This is Papa November Nine, Message Over! Recipient: Papa November Nine, This is Papa November One, Go Ahead, Over! You: (Your now say your message), Acknowledge, Over! Recipient: Wilco (means your message was received and will act upon), Over! Your: This is Papa November Nine, Out! Note how in the beginning and the end of the transmission you pronounce your call sign so that people know who is talking. If you have an emergency message and need to interrupt others‟ conversations, wait and listen until you hear “Over”, Press PTT and call (“BREAK, BREAK, BREAK”), This is (your DICTM COMPENDIUM OF PNP ICT POLICIES 161 call sign), I have emergency message for (recipients’ call sign), Do you copy, Over!”). 6) Follow the four golden rules of Radio conversation. a) Clarity. Your message should be clear enough. Speak slower than normal speed so that people can understand you better, do not shout. b) Simplicity. Your message should be simple for everyone to understand. c) Brevity. Your message should be precise and to the point. d) Security. Follow the security procedures. Do not transmit confidential information on the radio. 7) Memorize the phonetic alphabet and pronunciation of numeric digits as you will have to use it in your conversations. Following is a table showing the international phonetics used for the alphabet. A – ALPHA B – BRAVO C – CHARLIE D – DELTA E – ECHO F – FOXTROT G – GOLF H – HOTEL I – INDIA J – JULIET K – KILO L – LIMA M – MIKE N – NOVEMBER O – OSCAR P – PAPA Q – QUEBEC R – ROMEO S – SIERRA T – TANGO U – UNIFORM V – VICTOR W – WHISKEY X – X-RAY Y – YANKEE Z – ZULU Likewise, the pronunciation of numeric digits shall be as follows: Digit Pronunciation 1 2 3 4 5 6 7 8 9 WUN – with strong W and N TOO – with a strong and long OO TH-R-EE – with slightly rolling R and long EE FO-WER – with a long O and strong W and final R FIE-YIV – with long I changing to short Y and V SIKS – with long S and KS SEV-VEN – with strong S and V and well short VEN ATE – with a long A and strong I NI-NER – with a strong N at the beginning and a long I and a well sounded NER ZERO – with a strong Z and a short RO 0 You will often be required to spell a certain word or number in your radio conversations, use the above phonetic equivalents instead of letters and digits. Communicating through the radio this way might be a little challenging at first and you will feel the rush to talk as you normally do in your day to day conversations but with constant practice and patience you would be a good radio communicator. DICTM COMPENDIUM OF PNP ICT POLICIES 162 b. Battery Care & Maintenance – To attain maximum life span of the battery, the following shall be undertaken: 1) Charge a new battery for 14 to 16 hours before using it to obtain maximum battery capacity and performance; 2) Charge batteries using only recommended charger to avoid battery damage; 3) When charging a battery that is attached to the radio, turn off the radio to ensure a full charge capacity; 4) The battery should be at about 25 degree Celsius (room temperature) whenever possible. Charging a cold battery (below 10 degree Celsius) may result in leakage of electrolyte and ultimately, damage of the battery; 5) Charging a hot battery (above 25 degree Celsius) may result in reduced discharge capacity affecting the performance of the radio; 6) New batteries can be stored up to two years without significant cycle lost. Keep the new/unused batteries in a cool dry storage area; 7) Do not return fully charged batteries to the charger for an “extra boost”. This action will significantly reduced battery life; 8) Remove the battery from the charger once it is fully charged. Continuous charging even when the battery is fully charged will shorten battery life; and 9) Turn off the radio before removing the battery. Slide the battery latches on both sides of the battery downward. Pull the top part of the battery away from the radio‟s body. c. Radio Care (Handheld, Base and Mobile) 1) NEVER PRESS THE PUSH TO TALK BUTTON WHEN THE ANTENNA IS REMOVED. This will immediately damage the final amplifier of the transceiver and ultimately, the unit itself; 2) Clean external surfaces of the radio with a mild detergent solution using a stiff, non-metallic, short-bristled brush. Apply the detergent solution sparing with the brush, being careful not to allow excess detergent to remain trapped near connectors and controls or in cracks and crevices; 3) NEVER submerge the radio in water or in the detergent solution when cleaning; 4) Clean all contacts with a lint-free cloth to remove dirt, grease or other foreign material that may prevent good electrical connection; 5) Avoid physical abuse, do not pound, drop, or throw the radio; 6) Do not carry the radio by the antenna; 7) Avoid subjecting the radio to corrosive materials, solvents, or mineral spirits; DICTM COMPENDIUM OF PNP ICT POLICIES 163 8) Do not disassemble the radio by yourself. Only PNPCES technicians are allowed to disassemble the radios. Turn-in malfunctioning radios for proper assessment and repair by authorized technicians; and 9) Do not remove the connector cover unless attaching the hand held microphone that comes with your radio. Set aside the rubberized cover and replace it immediately after the accessory has been removed. d. Repeater System (for technicians only) 1) Clean external surfaces of the repeater with a mild detergent solution and a stiff, non-metallic, short-bristled brush; 2) After the station and ancillary equipment have been mechanically installed, properly cabled, and power applied, the equipment must then be optimized before placing into operation; 3) Conduct the following optimization tasks semi-annually; a) Customize the station codeplug and save the data to the station; b) Perform the following alignment tasks: b.1 Receiver (Rx) Wireline; b.2 Transmitter (Tx) Wireline; b.3 Receiver RSSI calibration; b.4 Receiver Squelch adjust; b.5 Battery Equalization; b.6 Reference Oscillator; and b.7 Simulcast/Launch Time Offset c) Perform post-optimization, checkout procedures, such as verifying power output, deviation, etc.; d) Wide operating temperature range which is 30 degree Celsius to +60 degree Celsius, and e) Maintain cleanliness of the repeater station/room. e. Specific instructions for HF, VHF, UHF, and other types of transceiver radios – For other specific concerns regarding the proper usage, care and maintenance of HF, VHF, UHF and other types of transceiver radios, please consult the product manual 8. ADMINISTRATIVE SANCTION: Any violation of the provisions of this CMC shall be dealt with administratively, with severe penalties, in accordance with the provisions of NAPOLCOM MC 2007-001, Republic Act No. 6713, and other applicable laws, rules and regulations. 9. RESCISSION: All PNP policies, directives and owner issuances that are inconsistent with the provisions of this Memorandum Circular are hereby deemed rescinded or modified accordingly. DICTM COMPENDIUM OF PNP ICT POLICIES 164 10. EFFECTIVITY: This CMC shall take effect 15 days from the filing of a copy hereof at the University of the Philippines Law Center in consonance with Sections 3 and 4 of Chapter 2, Book VII of Executive Order No. 292, otherwise known as “The Revised Administrative Code of 1987”, as amended. Distribution: D-Staff/DIPOs Dirs, NSUs (Crame-based) AIG, IAS Dir, CPSM C, WCPC C, HRAO DTC, AIDSOTF Copy furnished; Command Group PCTC SPA to SILG DICTM COMPENDIUM OF PNP ICT POLICIES 165 CHAPTER IV Other ICT References Executive Order Number 269 Administrative Order Number 39 ICT Specifications a) Resolution Number 2000-167 b) Resolution Number 2009-612 c) Resolution Number 2009-624 d) Resolution Number 2009-650 e) Resolution Number 2009-654 f) Resolution Number 2009-656 g) Resolution Number 2009-699 h) Resolution Number 2009-700 i) Resolution Number 2009-706 j) Resolution Number 2009-709 k) Resolution Number 2009-710 l) Resolution Number 2009-712 m) Resolution Number 2009-718 n) Resolution Number 2009-730 o) Resolution Number 2010-024 p) Resolution Number 2010-028 q) Resolution Number 2010-054 r) Resolution Number 2014-035 s) Resolution Number 2014-036 t) Resolution Number 2014-039 DICTM COMPENDIUM OF PNP ICT POLICIES 166 MALACAÑANG MANILA BY THE PRESIDENT OF THE PHILIPPINES EXECUTIVE ORDER NO. 269 CREATING THE COMMISSION ON INFORMATION AND COMMUNICATIONS TECHNOLOGY WHEREAS, Section 24, Article II (Declaration of Principles and State Policies) of the 1987 Constitution states that, ―The State shall recognize the vital role of communication and information in nation-building.”; WHEREAS, an enabling legal, policy and institutional environment to develop, promote and advance information and communications technology (ICT) is a prerequisite for the continued growth of the Philippine economy, the competitiveness of local industries and firms, and the achievement of national development goals; WHEREAS, the government recognizes that the development of ICT will have a higher chance of success and sustainability if it is private sector-led, market-based and government-enabled; WHEREAS, the Information Technology and Electronic Commerce Council (ITECC), created pursuant to Executive Order No. 264 dated July 12, 2000 and amended by Executive Order No. 18 dated May 25, 2001, currently functions as the primary planning and policy advisory body on development, promotion and application of national ICT and e-commerce initiatives; WHEREAS, the creation of a Department of Information and Communications Technology (DICT) which will more effectively coordinate and implement national ICT programs, projects and other related initiatives is a priority of government, endorsed by ITECC, supported by the private sector and presently under consideration in Congress; WHEREAS, as a transitory measure, the formation of a national body that is not merely advisory in nature, and which will have a more active role in streamlining, managing, coordinating, and implementing the various ICT-related plans and policies of government, will immediately address the urgent need to harmonize and make the country‟s approach to ICT development more coherent and efficient; WHEREAS, to be effective and efficient, such a national body, headed by a Cabinet ranked official, must be equipped with strong and clearly defined powers, appropriate manpower and resources; WHEREAS, the creation of such an empowered national body is broadly supported by the private sector, which is keen to work closely with government to encourage ICT-related business and investment, enhance the skills of the country‟s workforce, pursue meaningful legal and regulatory reform, continue to enhance the nation‟s information infrastructure, and promote e-governance, consistent with Philippine goals to compete in the global ICT market; WHEREAS, Section 31, Chapter 10, Title III of the 1987 Administrative Code provides the President with continuing authority to reorganize the bureaucracy; NOW, THEREFORE, I, GLORIA MACAPAGAL-ARROYO, President of the Republic of the Philippines, by virtue of the power vested upon me by law, do hereby order. DICTM COMPENDIUM OF PNP ICT POLICIES 167 Section 1. Creation. A new body to be known as the Commission on Information and Communications Technology, hereinafter referred to as the Commission, is hereby created, and attached to the Office of the President. Section 2. Mandate. The Commission shall be the primary policy, planning, coordinating, implementing, regulating, and administrative entity of the executive branch of Government that will promote, develop, and regulate integrated and strategic ICT systems and reliable and cost-efficient communication facilities and services. In fulfilling its mandate the Commission shall be guided by the following policies: a) To ensure the provision of strategic, reliable and cost-efficient information and communications technology (ICT) infrastructure, systems and resources as instruments for nation-building and global competitiveness; “Information and Communications Technology” (ICT0 is defined as the totality of electronic means to collect, store, process and present information to endusers in support of their activities. It consists, among others, of computer systems, office systems and consumer electronics, as well as networked information infrastructure, the components of which include the telephone system, the Internet, fax machines and computers. b) To ensure a policy and legal environment that will promote a level playing field, partnerships between the public and the private sectors, strategic alliances with foreign investors, balanced investments between high-growth and economically-depressed areas, and broader private sector participation in ICT development; c) To foster and accelerate convergence of ICT facilities such as but not limited to the development of networks; d) To ensure universal access and high-speed connectivity at fair and reasonable cost; e) To ensure the provision of information and communication services in areas not adequately served by the private sector; f) To foster the widespread use and application of emerging ICT; g) To establish a strong and effective regulatory system that will ensure consumer protection and welfare and foster a healthy competitive environment; h) To promote the development of ICT expertise in the country‟s human capital to enable Filipinos to compete in a fast-evolving information and communication age; i) To ensure the growth of the ICT industries; j) To preserve the rights of individuals to privacy and confidentiality of their personal information; k) To encourage the use of ICT in support of efforts for the development and promotion of the country‟s arts and culture, history, education, public health and safety, and other socio-civic purposes; DICTM COMPENDIUM OF PNP ICT POLICIES 168 l) To sustain the development of the nationwide postal system as an integral component of the overall development of ICT in the country. Section 3. Composition. The Commission shall b e composed of the National Computer Center, Telecommunications Office (TELOF), and all other operating units currently existing in the Department of Transportation and Communications, which directly support Communications, including the Telecommunications Policy and Planning Office. The National Telecommunications Commission and the Philippine Postal Corporation shall be attached to the Commission. The Commission shall be headed by a Chairman with a Cabinet Rank. He shall be assisted by the Director-General of the National Computer Center (NCC), and the Chief of the Telecommunications Office (TELOF) who, in addition to their current responsibilities, shall concurrently serve as Commissioners, and shall perform such functions as may be assigned by the Chairman. In addition, he shall be assisted by two additional Commissioners as may be provided in the structure and staffing plan to be determined pursuant to Section 6 hereof. Section 4. Powers and Functions. To carry out its mandate, the Commission shall exercise the following powers and functions: a) Formulate and recommend national policies and guidelines that will promote ICT and the wider use of the internet and other cyberspace infrastructures and exchanges of universal application, in constitution with the private business sector, relevant civil society institutions, and other private and public entities, such as educational and training sectors; b) Initiate, harmonize and coordinate all ICT plans to ensure their consistency with national objectives and goals; c) Establish and administer comprehensive and integrated programs for ICT at the national, regional, and local levels with due consideration to advances in convergence and other emerging technologies; and for this purpose, may call on any agency, corporation or organization, whether public or private, whose development programs in ICT are an integral part thereof, to participate and assist in the preparation and implementation of such programs; d) Design, implement, and ensure the protection of an integrated government information and communications infrastructure development program that will coordinate all existing government entities, taking into account all their existing plans, programs, proposals, software and hardware inventory and the installed systems and programs; e) Provide an integrating framework and oversee the identification and prioritization of all e-government systems and applications as provided for in the Government Information Systems Plan; manage and/or administer the eGovernment Fund, which shall be institutionalized and included in the proposed annual national budget; f) Coordinate with concerned agencies, the generation of resources, both governmental and non-governmental, local, national and international, as may be appropriate in and for the development, marketing, growth and competitiveness of the Philippine ICT Industry; g) Develop and implement, in coordination with concerned government agencies, a comprehensive ICT application capability in the national government and determine the personnel qualification and other standards DICTM COMPENDIUM OF PNP ICT POLICIES 169 essential to the integrated and effective development and operation of government information and communications infrastructure; h) Encourage and establish guidelines for private sector funding of ICT projects for government agencies in order to fast-track said projects which provide reasonable cost-recovery mechanisms for the private sector, including but not limited to Build-Operate-Transfer (BOT) mechanisms; i) In coordination with the Department of Science and Technology, provide strategic direction to government research and development programs in ICT; j) Establish and prescribe rules and regulations for the establishment, operation and maintenance of ICT facilities in areas not adequately served by the private sector, in consultation with the private business sector, civil society, and other private and public entities, such as educational and training sectors; k) Establish and prescribe rules and regulations for the operation and maintenance of a nationwide postal system that shall include mail processing, delivery services, and money order services; l) Administer and enforce all laws, standards, rules, and regulations governing ICT, and in coordination with the Intellectual Property Office (IPO) ensure the protection of ICT-related intellectual property rights; m) In coordination with concerned agencies, ensure consumer protection and welfare, and protect the rights of consumer and business users to privacy, security and confidentiality; n) Harmonize, synchronize and coordinate with appropriate agencies all ICT and e-commerce policies, plans and programs; o) Assist Department of Trade and Industry in carrying out its functions related to the promotion of trade and investment opportunities in ICT Services; p) In coordination with concerned agencies, promote strategic partnership and alliances among and between local and international ICT firms and institutions, R & D, educational and training institutions; and technology providers, developers and manufacturers, to speed up industry growth; q) In coordination with concerned agencies, plan and/or implement such activities as maybe appropriate and/or necessary to enhance the competitiveness of Philippine workers, firms, and small to medium enterprises in the global ICT market. r) In coordination with the Department of Education, formulates policies and initiates with respect to IT education and the development, promotion and application of ICT in education. s) Perform such other powers and functions as may be prescribed by laws or as may be necessary, incidental or proper to its mandate or as may be assigned from time to time by the President. Section 5. Agency Responsibilities. To carry out its mandate and objectives, the Commission shall be complemented by the appropriate agencies and/or offices of government. The Chairman is hereby given direct supervision and control over the following agencies and offices: DICTM COMPENDIUM OF PNP ICT POLICIES 170 a) The National Computer Center (NCC) shall coordinate all-e-government initiatives and the implementation of government IT plans to facilitate better, more efficient, and more transparent service; b) The Telecommunications Office (TELOF) shall support the development of an information infrastructure with the strategy and direction set by ITECC. c) Other operating units currently existing in the Department of Transportation and Communications, which directly support Communications, including the Telecommunications Policy and Planning Office, shall be consolidated under the Office of the Chairman. The Commission shall align its structure to be consistent with the strategic directions established by ITECC, specifically e-government, information infrastructure, legal and regulatory environment, human resource and business development. The Commission shall also be supported by and coordinate with the National Telecommunications Commission (NTC), and the Philippine Postal Corporation (PPC), as may be appropriate for and consistent with this Order. The NTC shall not exercise any power, which will tend to influence or effect a review or an modification of the NTC's quasi-judicial functions. Section 6. Structure and Pattern. The Commission shall submit for approval to the Office of the President the organizational structure and staffing pattern of the Commission within sixty (60) days from the issuance of this Executive Order. Section 7. Periodic Performance Evaluation. The Chairman is hereby required to formulate and enforce a system of measuring and evaluating periodically and objectively the performance of the Commission and to submit the same annually to the President. Section 8. Implementing Rules and Regulations. The Chairman shall promulgate and issue such rules, regulations and other issuances within 60 days from the approval of this Executive Order as may be necessary to ensure the effective implementation of the provisions of this Executive Order. Section 9. Funding. To carry out the provisions of this Order, funds for the necessary expenses for the operations of the Commission, subject to existing accounting and auditing laws, and procedures. Section 10. Transitory Provisions. In accomplishing the provisions herein prescribed, the following transitory provisions shall be complied with: a) The NCC, TELOF and other units currently existing in DOTC, which directly support Communications, are hereby transferred to the Commission to ensure an effective and coordinated implementation of ICT policies, programs and projects. b) All regular or permanent employees who shall be affected by this executive order shall not suffer my loss of seniority or rank or decrease in emoluments. Section 11. Repealing Clause. All presidential acts, letters of instruction, executive orders, rules and regulations, or parts thereof, which are inconsistent with the provisions of this Executive Order, are hereby repealed, amended or modified accordingly. Section 12. Effectivity. This Order shall take effect immediately. DICTM COMPENDIUM OF PNP ICT POLICIES 171 Done in the City of Manila this 12th day of January, in the year of Our Lord two thousand and four. GLORIA MACAPAGAL ARROYO By Authority of the President ALBERTO G. ROMULO Executive Secretary DICTM COMPENDIUM OF PNP ICT POLICIES 172 Administrative Order No. 39, s. 2013 SECTIONS 1) Establishment of the Government Web Hosting Service (GWHS) 2) Responsibilities of the Implementing Agencies 3) Responsibilities of Other Government Agencies 4) Migration of Existing Website 5) Government IP Exchange and Data Peering 6) Cost of Operating the Facilities and Services of the GWHS 7) Use of the Electronic Government Fund (e-Gov Fund) 8) Reports 9) Repealing Clause 10.) Separability Clause 11.) Effectivity DICTM COMPENDIUM OF PNP ICT POLICIES 173 MALACAÑAN PALACE MANILA BY THE PRESIDENT OF THE PHILIPPINES ADMINISTRATIVE ORDER NO. 39 MANDATING GOVERNMENT AGENCIES TO MIGRATE TO THE GOVERNMENT WEB HOSTING SERVICE (GWHS) OF THE DEPARTMENT OF SCIENCE AND TECHNOLOGY-INFORMATION AND COMMUNICATIONS TECHNOLOGY OFFICE (DOST-ICTO) WHEREAS, Section 24, Article II of the 1987 Constitution provides that the State shall recognize the vital role of communication and information in nation-building; WHEREAS, Section 2(b) of Executive Order (EO) No. 47 (s. 2011) mandates the ICTO, under the DOST, to provide an efficient information and communications technology infrastructure, information systems and resources to support an effective, transparent and accountable governance and, in particular, support the speedy enforcement of rules and delivery of accessible public services to the people; and WHEREAS, the government recognizes the need for greater security and robustness in the internet technologies it uses to deliver reliable information and provide state of the art online services, which are free from impairment and disruption. NOW, THEREFORE, I, BENIGNO S. AQUINO III, President of the Philippines, by virtue of the powers vested in me by law, do hereby order: SECTION 1. Establishment of the Government Web Hosting Service (GWHS). DOST-ICTO shall administer, operate and maintain the GWHS to ensure the government‟s internet presence 24-hours a day, 7-days a week (24/7) under all foreseeable conditions. GWHS shall be for hosting the websites of National Government Agencies (NGAs), Government Financial Institutions (GFIs) and Government-Owned or Controlled Corporations (GOCCs), including websites of inter-agency collaborations, programs and projects. Hosting of the websites of Constitutional Bodies, Local Government Units (LGUs) and other autonomous branches of the government by the DOST-ICTO shall be encouraged but undertaken at the instance of the above-mentioned government entities. GWHS shall start operations within sixty (60) days from the effectivity of this AO. SECTION 2. Responsibilities of the Implementing Agencies. DOST-ICTO shall administer, operate and maintain the GWHS, pursuant to the policies, rules and regulations set by the National Digital Service Coordinating Group (NDSCG), and shall ensure the efficiency, integrity and reliability of the GWHS, the websites and online services that the GWHS hosts. DOST-ICTO shall likewise provide technical and capacity building assistance to hosted government agencies. a) Content Coverage. NDSCG shall be responsible for issuance of the Philippine Uniform Website Content Policy (UWCP) and its implementing rules and regulations. On the other hand, the Presidential Communications Development and Strategic Planning Office (PCDSPO), shall administer the implementation of the UWCP under the direct control and supervision of the NDSCG DICTM COMPENDIUM OF PNP ICT POLICIES 174 b) Technical Assistance. DOST-ICTO shall provide the technical assistance the PCDSPO shall need to develop and implement the policies, rules and regulations that NDSCG will prescribe. SECTION 3. Responsibilities of Other responsibilities of hosted agencies are as follows: Government Agencies. The a) Produce and regularly update the contents of their websites, subject to the UWCP and its implementing rules; b) Develop online services offered through their websites, subject to prevailing policies, rules and regulations of the government; and c) Employ a webmaster duly designated by the Head of Agency. SECTION 4. Migration of Existing Website. All NGAs, GFIs, GOCCs, and inter-agency collaborations, programs and projects shall completely migrate their websites to the GWHS, without prejudice to contractual rights of the existing web hosting providers, if any, within one (1) year from the effectivity of this AO. All migrated websites to the GWHS shall make their content compliant with the UWCP within one hundred eighty (180) days from its issuance. Current web hosting contracts of government agencies shall not be renewed and all covered agencies must refrain from entering into any new web hosting contracts upon the effectivity of this AO. Pursuant to its mandate, the NDSCG shall determine the priority of migration of existing websites. However, websites that have been defaced or rendered inaccessible by unauthorized parties within the last six (6) months shall be given priority. The Department of the Interior and Local Government (DILG), with the assistance of the DOST-ICTO, shall advocate to LGUs the adoption of UWCP and the migration of their websites to the GWHS. SECTION 5. Government IP Exchange and Data Peering. The DOST-ICTO shall establish a Government Internet Protocol (IP) Exchange (G/IPX) facility. All government agencies shall ensure that they exchange data traffic with other government agencies and external stakeholders through this G/IPX facility. SECTION 6. Cost of Operating the Facilities and Services of the GWHS. The DOST-ICTO shall include in its annual appropriations the amounts necessary for the personnel services and its maintenance and other operating expenses. The DOSTICTO may be allowed to charge fees from its subscribers for the use of its facilities and services on a cost recovery basis to fund its variable expenses, in accordance with the provisions of AO No 31 (s. 2012). SECTION 7. Use of the Electronic Government Fund (e-Gov Fund). The DOST-ICTO is hereby authorized to set aside a Website Migration Fund to be sourced from e-Gov Fund, subject to existing laws, rules and regulation. SECTION 8. Reports. The NDSCG shall submit reports, annually and/or as often as maybe required by the President, relative to the implementation of the provisions of this AO. DICTM COMPENDIUM OF PNP ICT POLICIES 175 SECTION 9. Repealing Clause. All issuances, orders, rules and regulations or parts thereof which are inconsistent with the provisions of this AO are hereby repealed, amended or modified accordingly. SECTION 10. Separability Clause. Should any provision of this AO be declared invalid or unconstitutional, the other provisions not affected thereby shall remain valid and subsisting. SECTION 11. Effectivity. This AO shall take effect immediately. DONE, in the City of Manila, this 12th day of July, in the year of our Lord, Two Thousand and Thirteen. BENIGNO S. AQUINO III ALBERTO B. SALVADOR, JR. Policies and Standards Office National Computer Center DOST ICT Office NCC-ICTO Building Carlos P. Garcia Avenue U.P. Campus, Diliman, Q.C. Phone: (+632) 920-0101 E-Mail: salvador@ncc.gov.ph alberto.salvadorjr@icto.dost.gov.ph For comments and queries, e-mail us at: gwtsupport@i.gov.ph Or call us at: (63-2) 920-0101 local 2622 For the latest news and updates on iGovPhil products and services, please visit our website: http://i.gov.ph www.facebook.com/iGovPhil DICTM COMPENDIUM OF PNP ICT POLICIES 176 Republic of the Philippines Department of the Interior and Local Government NATIONAL POLICE COMMISSION Makati City RESOLUTION No. 2000-167 APPROVING THE STANDARD SPECIFICATIONS FOR MODEM WHEREAS, Title III, Section 5, paragraphs (5) and (8), of Republic Act 8551 direct that the Commission shall “approve or modify plans and programs on education, training, logistical requirements, communications, records, information system, crime laboratory, crime prevention and crime reporting as well as prescribe minimum standards for arms, equipment and uniforms and, after consultation with the Philippine Heraldry Commission, for insignia of ranks, awards and medals of honor”; WHEREAS, in pursuance of the aforecited legal prescription, the PNP, thru the Uniform and Equipment Standardization Board (UESB) Resolution No. 2000-20 dated March 17, 2000, has favorably indorsed the standard specifications for Modem for consideration of the Commission; WHEREAS, the proposed standard specifications for the aforesaid communication equipment cover the radio modem, an electronic gadget used in transferring data from one point to another through the use of radio and an IBM compatible Personal Computer and operates in HF, VHF and UHF frequency bands compatible to the existing transceivers of the PNP using a gateway between ports and factory standard encryptions: WHEREAS, the following are the standard specifications for Modem for the use of the PNP Special Action Force Group (PNP-SAFG), thus: A. TECHNICAL SPECIFICATIONS a.1 Compatibility : Pentium II, minimum a.2 Interface : Asynchronous ports having RS-232 a.3 Model of operations (w/ pre-programmed access code); a.3.1 Batch transfer (ASCII file transfer using ARQ and packet modes or equivalent/better) a.3.2 Chat mode-using keyboard to keyboard communications a.3.3 Packet BBS (Bulletin Board System) a.3.4 Unattended host mode using commercial software a.4 Operations : Simultaneous HF and VHF packet connects (high speed) and low speed for HF a.5 Speed : 300 Baud rates (minimum) keyboard programmable a.6 Encryption : built-in to all ports a.7 Memory : 32K RAM standard, 512K EPROM or better/higher a.8 Compliant : FCC part 15 and Level 5 (a & b) Y2K millennium bug free B. ACCESSORIES: b.1 All commercial hardware & software and standard cables needed for by the above-mentioned mode of operations. b.2 Terminal software copy including operations manual. DICTM COMPENDIUM OF PNP ICT POLICIES 177 C. CONDITIONS AND WARRANTY c.1 The equipment should be delivered operational and guaranteed (free labor and parts) for a period of two (2) years upon initial usage against defects in materials or workmanship, to include cost of freight, tax and other expenses for the repair of the equipment. c.2 Include installations and training packages for PNP personnel on the operation, preventive maintenance and repair equipment. c.3 Parts and accessories should be available from the manufacturer/ supplier for a period of not less than 10 years from the date of purchase. c.4 Must pass the PNP functional test. WHEREAS, after a thorough review and evaluation of the proposed standard specifications, the same are found to be in order and in conformity with Republic Act 8551 and its implementing rules and regulations (IRR), existing policies and issuances of the Commission, and have met the requirements of the PNP. NOW THEREFORE, BE IT RESOLVED, AS IT IS HEREBY RESOLVED, that the standard specifications for the Modem for the use of the PNP, be adopted and approved in toto for the use and guidance of the PNP in the procurement of the subject item. APPROVED, this 16th day of November 2000, at Makati City. ALFREDO S. LIM Chairman, NAPOLCOM LEO S. MAGAHUM Commissioner Vice-Chairman & Executive Officer ROMEO L. CAIRME Commissioner CLEOFE M. FACTORAN Commissioner PANFILO M. LACSON Commissioner Attested by: REYNALDO JD CUADERNO Deputy Executive Director IV DICTM COMPENDIUM OF PNP ICT POLICIES 178 MODEM PICTURE: DICTM COMPENDIUM OF PNP ICT POLICIES 179 Republic of the Philippines Department of the Interior and Local Government NATIONAL POLICE COMMISSION Makati City RESOLUTION No. 2009-612 PRESCRIBING THE STANDARD SPECIFICATIONS FOR GEOGRAPHICAL INFORMATION SYSTEM SOFTWARE WHEREAS, Title III, Section 5, paragraphs (5) and (8), of the Republic Act 8551 direct that the Commission shall “approve or modify plans and programs on education and training, logistical requirements, communications, records, information system, crime laboratory, crime prevention and crime reporting as well as prescribe minimum standards for arms, equipment and uniforms and, after consultation with the Philippine Heraldry Commission, for insignia of ranks, awards and medals of honor”; WHEREAS, in pursuance of the aforecited legal prescription, the PNP, through the Uniform and Equipment Standardization Board (UESB) Resolution 2009-96 dated September 28, 2009, has requested approval of the proposed standard specification for Geographical Information System Software for use of the PNP Intelligence Group, for consideration by the Commission; WHEREAS, the Geographical Information System Software captures, stores, analyzes, manages and presents data linked to a location for use in the scientific investigations, resource management, asset management, archaeology, environmental impact assessment, urban planning, cartography, criminology, geographic history and logistics; WHEREAS, after thorough review and evaluation, the Commission finds the PNP standard specifications for Geographical Information System Software in order and in conformity with the requirements of Republic Act No. 6975, as amended by Republic Act No. 8551, its Implementing Rules and Regulations (IRR), all related logistics policies and issuances of the Commission, to meet the requirements of the PNP; NOW THEREFORE, the Commission in the exercise of its statutory powers to administer and control the PNP, HAS RESOLVED, AS IT HEREBY RESOLVES to approve the standard specifications for Geographical Information System Software, to read as follows: I. Regulations for Use: To be utilized for official intelligence operations in support to approved operation plans by the intelligence community of the PNP. II. Features: a. Tightly-integrated set of viewing, editing, mapping and analytic tools b. Unparalleled “what if” analysis features c. Excellent inter-connectivity with Oracle, Excel, Access, SQL Server and other industry standard software d. Text label “collision avoidance” system e. Translucent Regions and Text (v9.5.1) f. Smoother and Clearer Rendering (v.9.5.1) g. CAD Drawing Extensions h. Store maps in SQL Server 2008 i. Map Info Pro Automation via NET DICTM COMPENDIUM OF PNP ICT POLICIES 180 III. Specifications: a. Additional Deployment Capabilities b. Data Formats c. Extensible data access d. Data Support e. Spatial Data Support f. Save Window As g. Support for h. ON-THE-FLY Indexing i. Desktop Operating System j. Server Operating Systems IV. Warranty V. After Sales Support : Silent install capability using Microsoft Windows technology. Option to centralize user customizable files for company or department level collaboration : Direct access capability for DWG, DXF, DGN, ESRI GeoDatabase, ESRI Personal GeoDB (MDB), SDTS and VPF : Can provide support to over 150 formats as needed. : Oracle 10G and 9iR2, MS SQL Server 2000 and 2005, MS Access XP, IBM Informix 9.4 : Oracle 10G and 9iR2, SQL Server 2000 and 2005 with MapInfo SpatialWare, Informix 9.4 with MapInfo SpatialWare, ESRI SDE v9.X and higher : GeoTIFF (geographically referenced image) : Date/time and Time data values : Find and Geocode functions now work with both indexed and non-indexed fields, when working both TAB files and remote tables : Windows Vista (Ultimate), Windows XP Professional SP2, Windows XP Home SP2 Windows XP (64 bit), Windows 2000 SP4 : Windows 2003 server, Citrix Meta Frame v4.x : At least one (1) year : The supplier/manufacturer must be ready to provide all the necessary tools to support end-users for possible upgrade of the software. VI. Must pass the PNP test and evaluation. APPROVED, this 27th day of November 2009 at Makati City. DICTM COMPENDIUM OF PNP ICT POLICIES 181 SAMPLE GEOGRAPHICAL INFORMATION SYSTEM SOFTWARE PICTURE: HEAT MAP CLUSTERED INCIDENT FOR EASIER VIEWING DICTM COMPENDIUM OF PNP ICT POLICIES 182 Republic of the Philippines Department of the Interior and Local Government NATIONAL POLICE COMMISSION Makati City RESOLUTION No. 2009-624 PRESCRIBING THE STANDARD SPECIFICATIONS FOR ANALYST’S SOFTWARE WHEREAS, Section 14 paragraphs (a), sub-paragraphs (5) and (8), of Republic Act 6975 as amended by Section 5 of Republic Act 8551 empowers the Commission to “approve or modify plans and programs on education and training, logistical requirements, communications, records, information system, crime laboratory, crime prevention and crime reporting as well as prescribe minimum standards for arms, equipment and uniforms and, after consultation with the Philippine Heraldry Commission, for insignia of ranks, awards and medal of honor”; WHEREAS, in pursuance of the aforecited legal prescription, the PNP, through its Uniform and Equipment Standardization Board (UESB) Resolution No. 2009-79 dated 29 September 2009, has favorably submitted and indorsed the standard specifications for Analyst‟s Software for consideration of the Commission; WHEREAS, the Analyst‟s Software is a tool to visualize linkages between threat personalities and/or organizations. This software is for exclusive use of the PNP in the conduct of legitimate intelligence and investigative operation; WHEREAS, after thorough review and evaluation, the same is found in order and conforms with Republic Act 6975 as amended by Republic Act 8551 and its implementing rules and regulations (IRR), all existing policies and issuances of the Commission and meet the requirements of the PNP; NOW THEREFORE, the Commission in the exercise of its statutory powers to administer and control the PNP, HAS RESOLVED TO ADOPT AND PRESCRIBE AS IT HEREBY ADOPTS AND PRESCRIBES, the standard specifications for Analyst‟s Software, to read as follows: 1. SPECIFICATIONS: a. Operating System Compatible : Window-Based Desktop Operation System b. Installation : Stand-alone Desktop c. Visualization : Graphical, chart type with automatic/manual interlinking diagram d. Data/File Format : Multiple documents data and picture/photo format e. Training : Minimum of 10 persons 2. AFTER SALE SUPPORT: The supplier/manufacturer must be ready to provide maintenance and/or repairs and there should be available spare parts in the market. 3. WARRANTY: At least one (1) year warranty on parts and service. DICTM COMPENDIUM OF PNP ICT POLICIES 183 4. Must pass the PNP Test and Evaluation. APPROVED, this 27th day of November 2009, at Makati City. DICTM COMPENDIUM OF PNP ICT POLICIES 184 Republic of the Philippines Department of the Interior and Local Government NATIONAL POLICE COMMISSION Makati City RESOLUTION No. 2009-650 PRESCRIBING THE STANDARD SPECIFICATIONS FOR WEBCAM WHEREAS, Section 14 paragraph (a), sub-paragraphs (5) and (8) of Republic Act 6975 as amended by Section 5 of Republic Act No. 8551 empowers the Commission to “approve or modify plans and program on education and training, logistical requirements, communications, records, information system, crime laboratory, crime prevention and crime reporting “as well as” prescribe minimum standards for arms, equipment and uniforms and, after consultation with the Philippine Heraldry Commission, for insignia of ranks, awards and medals of honor”. WHEREAS, in pursuance with the aforecited legal prescription, the PNP, through its undated Uniform and Equipment Standardization Board (UESB) Resolution No. 2009-131, has recommended to the Commission the approval of the proposed standard specifications for WEBCAM for the use of the PNP; WHEREAS, there is need to have a WEBCAM specifications in order to acquire the latest technology among information and communication devices used to enable the user to see the person on the other end whose images can be accessed using the World Wide Web, instant messaging, or a PC video calling application over the internet or computer network; WHEREAS, after thorough review and evaluation of the proposed standard specifications for WEBCAM, the same are found to be in order and in conformity with the requirements of Republic Act No. 6975, as amended by Republic Act No. 8551, its Implementing Rules and Regulations (IRR), all existing related policies and issuances of the Commission to meet the requirements of the PNP; NOW THEREFORE, the Commission in the exercise of its statutory power to administer and control the PNP, HEREBY RESOLVES, AS IT HEREBY RESOLVED to approve the proposed standard specifications for WEBCAM, to read as follows: I. SPEFIFICATIONS: Effective Resolution Interface Video Resolution Microphone System Requirement Accessories : One (1) Megapixel or higher : USB version 2.0 or higher : 800 x 600 @30 fps or better : Integrated microphone (optional) : Compatible with latest licensed Operating System : USB connector extension (optional) CD Driver/Application/Manual Software II. WARRANTY: At least one (1) year warranty on [arts and services]. DICTM COMPENDIUM OF PNP ICT POLICIES 185 III. MUST PASS THE PNP TEST AND EVALUATION. APPROVED, this 8th day of December 2009, at Makati City. DICTM COMPENDIUM OF PNP ICT POLICIES 186 WEBCAM PICTURE: DICTM COMPENDIUM OF PNP ICT POLICIES 187 Republic of the Philippines Department of the Interior and Local Government NATIONAL POLICE COMMISSION Makati City RESOLUTION No. 2009-654 APPROVING THE STANDARD SPECIFICATIONS FOR COMPUTER SERVER WHEREAS, Section 14 paragraphs (a), sub-paragraphs (5) and (8), of Republic Act 6975 as amended by Section 5 of Republic Act 8551 empowers the Commission to “approve or modify plans and programs on education and training, logistical requirements, communications, records, information system, crime laboratory, crime prevention and crime reporting as well as prescribe minimum standards for arms, equipment and uniforms, and after consultation with the Philippine Heraldry Commission, for insignia of ranks, awards and medals of honor”. WHEREAS, in pursuance of the aforecited legal prescription, the PNP, through its Uniform and Equipment Standardization Board (UESB) Resolution No. 2009-117 dated September 29, 2009, has recommended to the Commission the approval of the proposed standard specification for Computer Server for the use of the different PNP offices; WHEREAS, there is need for a Computer Server specification as a basis to acquire a compute or computers which are at the center of the network to provide network administration, coordination and services for other computers or workstations connected via a network. It may act as server that will be used as Domain Controller Service, File Server, Application Server, Database Server, Web Server, Proxy Server, Back-up Server and other functions for central access to data and information; WHEREAS, after thorough review and evaluation, the Commission finds the specification for Computer Server in order and in conformity with the requirements of Republic Act 6975, as amended by Republic Act 8551, its Implementing Rules and Regulations (IRR), all related logistics policies and issuances of the Commission, to meet the requirements of the PNP. NOW THEREFORE, the Commission in the exercise of its statutory powers to administer and control the PNP, HAS RESOLVED, AS IT HEREBY RESOLVES to approve the standard specifications for Computer Server to read as follows: I. Description: A computer or computers which are at the center of the network that provide network administration, coordination and services for other computers or workstations connected to it via a network. It may act as server that will be used as Domain Controller Server, File Server, Application Server, Database Server, Web Server, Proxy Server, Back-up Server and other functions for central access to data and information. II. Specifications: Category Processor : : Motherboard Type : : Memory : DICTM Branded and brand new Quad processing capability at 2.26 GHz with 8MB cache, or better Compatible with processor Blade Server with rack/enclosure, Rack-Mount Type or Tower Type, or better 4 GB RAM minimum COMPENDIUM OF PNP ICT POLICIES 188 Video Controller : Video Card or onboard Video Controller, 64MB RAM or higher Display : 14” LCD minimum RAID : Latest Redundant Array of Independent Disk (RAID) capability Hard Disk : Minimum or two (2) 146 GB Hard disk SAS (hot-swap functionality) or two (2) 160 GB SATA for RAID or higher capacity Optical Drive : DVD-RW or better (optional for blade and rack-mount servers) I/O Expansion Slot: At least one (1) PCI-Express minimum Networking : Two (2) Gigabit Ethernet Card or Onboard Gigabit Ethernet Controller or better Power Supplies : Uninterrupted Power Supply (UPS) that is suitable for the power requirement of the server Blade Enclosure/ For blade servers only: Chassis : ● Compatible with blade servers ● Minimum of 8 blade-type devices bays ● DVD-RW accessible in each server or better ● KVM, USB, Ethernet ports and/or other interfaces ● Minimum of four (4) hot-swap and redundant blowers that is suitable for cooling blade servers/devices in the enclosure Software : ● Latest licensed Networking Operating System ● Latest licensed server anti-virus software Accessories : CD Installers/Drivers/Manuals III. Warranty : ● At least three (3) years warranty ● Preferably with Service Centers within the Philippines IV. Must pass the PNP test and evaluation. APPROVED, this 8th day of December 2009, at Makati City. DICTM COMPENDIUM OF PNP ICT POLICIES 189 COMPUTER SERVER PICTURE: DICTM COMPENDIUM OF PNP ICT POLICIES 190 Republic of the Philippines Department of the Interior and Local Government NATIONAL POLICE COMMISSION Makati City RESOLUTION No. 2009-656 APPROVING THE STANDARD SPECIFICATIONS FOR WIRELESS ACESS POINT (WAP) WHEREAS, Section 14 paragraphs (a), sub-paragraphs (5) and (8), of Republic Act 6975 as amended by Section 5 of Republic Act 8551 empowers the Commission to “approve or modify plans and programs on education and training, logistical requirements, communications, records, information system, crime laboratory, crime prevention and crime reporting as well as prescribe minimum standards for arms, equipment and uniforms, and after consultation with the Philippine Heraldry Commission, for insignia of ranks, awards and medals of honor”. WHEREAS, in pursuance of the aforecited legal prescription, the PNP, through its Uniform and Equipment Standardization Board (UESB) Resolution No. 2009-118 dated September 28, 2009, has recommended to the Commission the approval of the proposed standard specification for Wireless Access Point (WAP) for the use of the different PNP offices; WHEREAS, there is need to have a Wireless Access Point (WAP) specification in order to acquire the latest technology among information and communication devices, wirelessly interconnect computer terminals into a local area network (LAN) giving computer terminals the ability to access data or exchange information electronically. WHEREAS, after thorough review and evaluation, the Commission finds the specification for Wireless Access Point (WAP) in order and in conformity with the requirements of Republic Act 6975, as amended by Republic Act 8551, its Implementing Rules and Regulations (IRR), all related logistics policies and issuances of the Commission, to meet the requirements of the PNP; NOW THEREFORE, the Commission in the exercise of its statutory powers to administer and control the PNP HAS RESOLVED, AS IT HEREBY RESOLVES to approve the standard specifications for Wireless Access Point (WAP) to read as follows: I. Description: A device that allows wireless communication devices to connect to wireless network using wireless protocol standards. II. Specifications: Wireless Technology Frequency Spectrum : : Transmission Speed Device Management : : Wireless Distribution System : Wireless Security : DICTM IEEE 802.11 b/g and/or latest 2.4 GHz or as defined by latest wireless technology 54 Mbps or higher Web-based management software with optional SNMP ● AP Client; ● PtP Bridge; ● PtMP Bridge; and/or ● Repeater ● Wireless Encryption Protocol (WEP) ● Wi-FI Protected Access 2 (WPA2) COMPENDIUM OF PNP ICT POLICIES 191 Interface/Ports : Wireless Signal Range : Modulation Technology : Antenna Type LEDs Power Input Accessories III. Warranty : : : ● MAC Address Access Control (WPATKIP/WPA-AES); and/or ● Other latest wireless security standards ● At least one (1) 10/100 Base TX LAN or ● At least one (1) 10/100/1000 Base-T LAN ● Indoors: 100 meters; ● Outdoors: 400 meters or better ● Orthogonal Frequency Division Multiplexing (OFDM); ● Complementary Code Keying (CCK); ● Phase Shift Keying (PSK) variations; and/or ● Other latest wireless modulation standards Dipole or better external antenna Power, LAN, Activity and other indicators External Power Supply Direct Current (DC) ● AC to DC Adaptor ● UTP Patch Cord ● CD Installer/Driver/Manual : At least one (1) year warranty on parts and services IV. Must pass the PNP test and evaluation. APPROVED, this 8th day of December 2009, at Makati City. DICTM COMPENDIUM OF PNP ICT POLICIES 192 WIRELESS ACCESS POINT (WAP) PICTURE: DICTM COMPENDIUM OF PNP ICT POLICIES 193 Republic of the Philippines Department of the Interior and Local Government NATIONAL POLICE COMMISSION Makati City RESOLUTION No. 2009-699 APPROVING THE STANDARD SPECIFICATIONS FOR LOCAL AREA NETWORK (LAN) CABLING WHEREAS, Section 14 paragraphs (a), sub-paragraphs (5) and (8), of Republic Act 6975 as amended by Section 5 of Republic Act 8551 empowers the Commission to “approve or modify plans and programs on education and training, logistical requirements, communications, records, information system, crime laboratory, crime prevention and crime reporting as well as prescribe minimum standards for arms, equipment and uniforms and, after consultation with the Philippine Heraldry Commission, for insignia of ranks, awards and medals of honor”; WHEREAS, in pursuance of the aforecited legal prescription, the PNP, through its Uniform and Equipment Standardization Board (UESB) Resolution No. 2009-124 dated September 28, 2009, has favorably submitted and indorsed the standard specifications of the Local Area Network (LAN) Cabling for consideration of the Commission; WHEREAS, there is a need for LAN Cabling specifications as basis to form a working group or network using materials that are of standard basis set by the Institute of Electrical and Electronics Engineers (IEEE) and therefore will not favor any particular brand or supplier; WHEREAS, after thorough review and evaluation, the proposed standard specifications for LAN Cabling, are in order and conforms with the requirements of Republic Act No. 6975, as amended by Republic Act No. 8551 and its Implementing Rules and Regulations (IRR), and all existing policies and issuances of the Commission to meet the requirements of the PNP; NOW THEREFORE, the Commission in the exercise of its statutory powers to administer and control the PNP, HAS RESOLVED AS IT HEREBY RESOLVES to approve the standard specifications for Local Area Network (LAN) Cabling, to read as follows: I. SPECIFICATIONS Protocol : : : : : : Standard Cable Type: : : DICTM Ethernet Protocol (802.3 family) 10Mbps – 10 Base-T Ethernet (IEEE 802.3); 100Mbps – 10/100 Base-TX Fast Ethernet (IEEE 802.3 µ); 1000Mbps-10/100/1000 Base-T/TX Gigabit Ethernet (IEEE 802.3z); 10-Gigabit-10 GBase-R Ethernet (IEEE 802.3ae); or Latest network cabling Cat 5, Cat 5e or Cat 6; for 10Mbps – Base-T (802.3) or for 100Mbps – Fast Ethernet (802.3µ); Cat 6, for Gigabit Ethernet (802.3z); Optical Fiber Optics for 10-Gigabit – 100 BaseR (802.3ae); COMPENDIUM OF PNP ICT POLICIES 194 : : II. ACCESSORIES: a. b. c. d. e. f. III. Cat 6e or latest: for 10 Gigabit – 10GBase-X/T (802.3Ae); or Latest technology cabling for compatible protocol Microphone handle camera mount Digital quality folding headset 6‟tape recorded connector cable “AA” battery for microphone 9-Volt Battery for amplifier Slide lock hard carry case AFTER SALES SUPPORT: The supplier/manufacturer must be ready to provide maintenance and/or repairs and there should be available spare parts in the market. IV. WARRANTY: At least two (2) years warranty on parts and service. V. Must pass the PNP Test and Evaluation. APPROVED, this 28th day of December 2009, at Makati City. DICTM COMPENDIUM OF PNP ICT POLICIES 195 LOCAL AREA NETWORK (LAN) CABLING DICTM COMPENDIUM OF PNP ICT POLICIES 196 Republic of the Philippines Department of the Interior and Local Government NATIONAL POLICE COMMISSION Makati City RESOLUTION No. 2009-700 APPROVING THE STANDARD SPECIFICATIONS FOR EXTERNAL HARD DRIVE WHEREAS, Section 14 paragraphs (a), sub-paragraphs (5) and (8), of Republic Act 6975 as amended by Section 5 of Republic Act 8551 empowers the Commission to “approve or modify plans and programs on education and training, logistical requirements, communications, records, information system, crime laboratory, crime prevention and crime reporting as well as prescribe minimum standards for arms, equipment and uniforms and, after consultation with the Philippine Heraldry Commission, for insignia of ranks, awards and medals of honor”; WHEREAS, in pursuance of the aforecited legal prescription, the PNP, through its Uniform and Equipment Standardization Board (UESB) Resolution No. 2009-126 dated September 28, 2009, has favorably submitted and indorsed the standard specifications of External Had Drive for consideration of the Commission; WHEREAS, there is need for a External Hard Drive Specifications as basis to acquire a type of portable hard drive which is externally connected to a computer use to carry/back-up/store large files; WHEREAS, after thorough review and evaluation, the proposed standard specifications for External Hard Drive, are in order and conforms with the requirements of Republic Act No. 6975, as amended by Republic Act No. 8551 and its Implementing Rules and Regulations (IRR), and all existing policies and issuances of the Commission to meet the requirements of the PNP; NOW THEREFORE, the Commission in the exercise of its statutory powers to administer and control the PNP, HAS RESOLVED AS IT HEREBY RESOLVES to approve the standard specifications for External Hard Drive, to read as follows: I. SPECIFICATIONS Storage : Interface : Type of Device : Form Factor : Dimension : 2.5 standard : 3.5 standard : Standard : Security/Software: Casing : Color : Accessories : : DICTM 80 Gb higher USB version 2.0 or latest interface Solid State Drive (SSD) or Disk-based 2.5” or 3.5” standard Height x Width x Depth: 0.7 in x 3.2 in x 5 in (maximum) 1.6” x 5” x 8.1” (maximum) SATA or latest hard disk standard Back-up Software and Encryption (optional) Metal enclosure/casing Black or dark color USB Cable connector CD installer/driver/manual COMPENDIUM OF PNP ICT POLICIES 197 II. WARRANTY At least one (1) year warranty on parts and services III. Must pass the PNP functional test and evaluation APPROVED, this 28th day of December 2009, at Makati City. DICTM COMPENDIUM OF PNP ICT POLICIES 198 EXTERNAL HARD DRIVE PICTURE: DICTM COMPENDIUM OF PNP ICT POLICIES 199 Republic of the Philippines Department of the Interior and Local Government NATIONAL POLICE COMMISSION Makati City RESOLUTION No. 2009-706 APPROVING THE STANDARD SPECIFICATIONS FOR USB THUMB DRIVE/FLASH DRIVE WHEREAS, Section 14 paragraphs (a), sub-paragraphs (5) and (8), of Republic Act 6975 as amended by Section 5 of Republic Act 8551 empowers the Commission to “approve or modify plans and programs on education and training, logistical requirements, communications, records, information system, crime laboratory, crime prevention and crime reporting as well as prescribe minimum standards for arms, equipment and uniforms and, after consultation with the Philippine Heraldry Commission, for insignia of ranks, awards and medals of honor”; WHEREAS, in pursuance of the aforecited legal prescription, the PNP, through its Uniform and Equipment Standardization Board (UESB) Resolution No. 2009-125 dated September 28, 2009, has favorably submitted and indorsed the standard specifications of the USB Thumb Drive/Flash Drive for consideration of the Commission; WHEREAS, there is need for USB thumb drive specifications as basis to acquire a plug-and-play portable storage device that uses flash memory and is lightweight enough to attach to a keychain which can be plugged in on a USB port of laptops of computers; WHEREAS, after thorough review and evaluation, the proposed standard specifications for USB Thumb Drive/Flash Drive, are in order and conforms with the requirements of Republic Act No. 6975, as amended by Republic Act No. 8551 and its Implementing Rules and Regulations (IRR), and all existing policies and issuances of the Commission to meet the requirements of the PNP; NOW THEREFORE, the Commission in the exercise of its statutory powers to administer and control the PNP, HAS RESOLVED AS IT HEREBY RESOLVES to approve the standard specifications for USB Thumb Drive/Flash Drive, to read as follows: I. SPECIFICATIONS Storage Capacity Security : : Interface/Connection Form Factor Additional Feature : : : : Accessories : : II. WARRANTY DICTM : 4 GB or higher AES CBC-mode hardware encryption (AESAdvanced Encryption Standard, CBC-Cipher Block Chaining) (optional) 1 x 4-pin Type A Male USB 2.0 Hot-swappable Portable Shock proof casing (optional) Swivel-type or pull-type, or better (not using detachable/separate lid/cover) USB Cable Connector Driver/Manual (optional) At least one (1) year warranty on parts and services) COMPENDIUM OF PNP ICT POLICIES 200 III. Must pass the PNP Test and Evaluation APPROVED, this 28th day of December 2009, at Makati City. DICTM COMPENDIUM OF PNP ICT POLICIES 201 USB THUMB DRIVE/ FLASH DRIVE PICTURE: DICTM COMPENDIUM OF PNP ICT POLICIES 202 Republic of the Philippines Department of the Interior and Local Government NATIONAL POLICE COMMISSION Makati City RESOLUTION No. 2009-709 PRESCRIBING THE STANDARD SPECIFICATIONS FOR PNP DATA WAREHOUSE WHEREAS, Section 14 paragraphs (a), sub-paragraphs (5) and (8), of Republic Act 6975 as amended by Section 5 of Republic Act 8551 empowers the Commission to “approve or modify plans and program on education and training, logistical requirements, communications, records, information system, crime laboratory, crime prevention and crime reporting as well as prescribe minimum standards for arms, equipment and uniforms and, after consultation with the Philippine Heraldry Commission, for insignia of ranks, awards and medals of honor”; WHEREAS, in pursuance of the aforecited legal prescription, the PNP, through its Uniform and Equipment Standardization Board (UESB) Resolution No. 2009-141 dated October 22, 2009, has favorably submitted and indorsed the standard specifications for PNP Data Warehouse, for consideration of the Commission; WHEREAS, there is need for a PNP Data Warehouse specification which shall be the basis to acquire a central repository of an organization‟s electronically stored data designed as an Executive Information System for decision-making through a facility of reporting and analyses of data from different sources. In essence, the concept is intended to provide an architectural model for the flow of data from operational systems to decision support environments; WHEREAS, the PNP Data Warehouse is a project that integrates operational and administrative databases for a centralized database to provide statistical reports for effective decision-making, strategic analysis and planning at the executive level of presenting a single version of information coming from different PNP databases composed of two groups of databases for convergences as a single Data Warehouse, with the following groupings: Group Information System PNP Crime Information System Group I (Operational Databases) Warrants of Arrests Information System Wanted/Stolen Vehicle Information System Firearms and Explosives Information System Security Agencies and Guards Information System Personnel Accounting Information System Logistics Information Management System DICTM Office Directorate for Investigation and Detective Management (DIDM) Criminal Investigation and Detection Group (CIDG) Highway Patrol Group (HPG) Firearms and Explosive Division, Civil Security Group (FED, CSG) Security Agencies and Guards Supervision Division, Civil Security Group (SAGSD, CSG) Directorate for Personnel and Records Management (DPRM) Directorate for Logistics/ Logistics Support Service COMPENDIUM OF PNP ICT POLICIES 203 Group 2 (Administrative Databases) Retirement Claims Information System Training and Education Information System Pre-Charge Information System PNP Salary System Health Service Information Management System (DL/LSS) Directorate for Comptrollership (DC) Directorate for Human Resource and Doctrine Development (DHRDD) Directorate for Investigation and Detective Management (DIDM) Finance Service/Information Technology Management Service (FS/ITMS) Health Service (HS) WHEREAS, the PNP with dissimilar or disparate database from Transaction Processing Systems (TPSs) for its operational and administrative police functions is formalizing projects and activities to integrate these data bases to develop a centralized integrated database or a Data Warehouse that shall present statistical related data for executive users, and provide access to host of records and information to operational units, with its conceptual framework for the PNP Data Warehouse Database Convergence presented in Figure 1; WHEREAS, shown in Figure 2 is the PNP Management Information System (MIS) Conceptual Framework as the general architecture for the integration of Information System of the PNP that will consist of the integration and interconnection of front-line Information Systems‟ operational database while providing access to administrative database for management of PNP‟s logistical and personnel resources; WHEREAS, the PNP Data Warehouse shall be a part of the PNP Management Information System to access various Information Systems of the organization via the PNP Campus Network (Local Area Network) or through the Internet (Wide Area Network) via the PNP‟s web portal or the ePNP (electronic-PNP); WHEREAS, after thorough evaluation, the standard specifications for PNP Data Warehouse, conforms with the requirements of Republic Act No. 6975, as amended by Republic Act No. 8551, the Implementing Rules and Regulations (IRR), logistics policies and issuances of the Commission, to meet the requirements of the PNP; NOW THEREFORE, the Commission in the exercise of its statutory power to administer and control the PNP, RESOLVES TO ADOPT AND PRESCRIBE the standard specifications for PNP Data Warehouse, to read as follows: I. HARDWARE REQUIREMENTS ITEM 1. Blade Server Description: The servers will be used as Primary Domain Controller, Secondary Domain Controller, Data Warehouse Server, Web Server, Business Intelligence Server and Database Back-up Server. Features Category Type Processor DICTM Specifications Branded and brand new Blade server Quad processing capability at 1.86 GHz with 8 cache, or better COMPENDIUM OF PNP ICT POLICIES 204 Motherboard Memory Hard Disk I/O Interface Fiber Channel Interface Networking Software Accessories Warranty Compatible with processor 6 GB minimum 2 units x 146 GB Hardisk Drive – Serial Attached SCSI (SAS) or SATA (hot-swappable option for SAS) or higher capacity At least one (1) PCI-extended (PCI-X), one (1) PCI-Express (PCI-e) and/or better Fiber Channel Host Bus Adapter (HBA) compatible with I/O Interface (option for SAN connection) or better technology Two (2) Gigabit Ethernet Controller or better; and Additional management network adapter port (optional) Licensed latest Networking Operating System compatible with the Datawarehouse Software Latest licensed server and anti-virus Latest licensed office application (optional) CD Installer/Driver/Manual At least 3 years on parts and service ITEM 2. Blade Server Chassis/Enclosure Description: Blade server enclosure/chassis is for housing blade server which can also accommodate rack-type servers/devices. It has an integrated connectivity for devices and power. Features Category Chassis Power Supply Cooling Modules Standard Media Software I/O ports Training Warranty Specifications Branded and brand new, and compatible with the blade servers Minimum of 8 Full-Height Blade Type Devices or expandable to 16 Half-Height Blades Minimum of six (6) compatible power supply sufficient to power blade server and other blade devices in the enclosure Minimum of six (6) hot-swap and redundant blowers standard DVD-RW or better – accessible from each server Systems Management Keyboard, Video, Mouse, Ethernet, USB and/or better User‟s training to at least 5 personnel At least 1 year on parts and service ITEM 3. Workstation Description: The workstations will be used for development, testing and system maintenance of the Data Warehouse. Features Category Processor Motherboard Video Card DICTM Specifications Branded and brand new Quad processing capability 2.66 GHz or higher Compatible with processor Video card or onboard with at least 256 MB DDR2 (not shared) or higher capacity COMPENDIUM OF PNP ICT POLICIES 205 Memory Hard Disk Optical Drive Monitor Sound Wireless Connection Networking Peripherals Power Supply Software Warranty 2 GB RAM or higher 250 GB SATA or higher DVD-RW (Re-writable) Multi-layer or better 17” LCD or higher On board sound card with speakers 802.11 b/g WI-FI (USB or PCI) or better Card or onboard Gigabit Ethernet controller or higher PS2 keyboard and optical mouse with mouse pad 500 VA UPS Licensed latest Operating System – Original Equipment Manufacturer (OEM) Latest licensed office application Latest licensed anti-virus and Latest licensed personal firewall At least 1 year on parts and service ITEM 4. Storage Area Network Description: Is storage solution/architecture that allows remote computer storage devices to act as locally attached storage devices to the server using a Fibre Channel fabric topology or other network connectivity technology. Features Category Raid Controller Cache per controller Raid Level Hard disk Disk Drive interface Form factor SAN Switch Transceivers Fiber Cables Software Training Warranty Specifications Branded, brand new and compatible with blade server Dual Active or better 512 MB battery-backed cache with 1 GB upgrade option or higher RAID, 0, 1, 3, 5, 6, 10 or better At least 10 disk storage bays to hold at least a total of four (4) terabytes, or higher Serial Attached SCSI (SA) or better Rack-mountable Integrated Storage Area Network Switch with minimum of 4 FC ports – compatible with blade enclosure/chassis SW Small Form Factor Pluggable (SFP) for Storage Area Network connection (at least 4 pcs) Five (5) meters Fiber Channel Cables, at least four (4) pcs. to connect the Integrated SAN switch to the SAN disk storage Storage Management User‟s training to at least 5 personnel At least 1 year on parts and service ITEM 5. Backup Tape Device – Blade Type Description: This device will be used for back-up of data on a tape storage device. The Tape device must be compatible with the blade server type form. Features Category Tape Drive Type Form Type DICTM Specifications Branded and brand new Linear Tape Open 4 (LT04) Ultrium Technology or better Blade type compatible with blade server COMPENDIUM OF PNP ICT POLICIES 206 Physical Capacity Buffer Size No. of Tape Drivers Data transfer rate Accessories Warranty chassis/enclosure Up to 1.6 TB per cartridge with 2:1 compression; 800 GB native or higher 128 MB minimum 1 drive minimum 120 MB/sec native minimum Minimum 6pcs Data Tape 1 TB or higher At least 1 Cleaning Cartridge CD Installer/Driver/Manual At least 1 year on parts and service ITEM 6. Server Rack Cabinet for Blade Server and Accessories Description: The unit that will house the servers, disk devices, network switches, and Unified Threat Management/Gateway. Features Category Rack size Height Color Integrated Features Warranty Specifications Branded and brand new 19” standard Minimum 42 U Black or dark color Integrated rack mount 17” (or higher) flat panel (LCD) monitor console kit; Integrated Keyboard Video Monitor and Mouse (KVM) switch; and Rack accessories/tools. At least 1 year on parts and service. ITEM 7. Uninterrupted Power Supply Description: The equipment protects server, network switches, Storage Area Network and other devices. Features Category Output Power Capacity Input Voltage Output Voltage Typical Recharge Time Typical Backup at Full Load Interface ports Form factor Warranty Specifications Branded and brand new 3,000 VA/2,700 Watts or higher 110V – 240 AC 220 V AC 3 hours or better 3.0 minutes (2,700 watts) or better DB-9 RS-232 (connectors), USB or better Rack-mount At least 1 year on parts and service ITEM 8. Network Printer Description: For printing reports. Features Category Printer Type Print speed (black) Print quality Duty cycle DICTM Specifications Branded and brand new Laserjet network printer 26 ppnt or higher 1,200 x 1,200 dpi or higher 15,000 pages minimum COMPENDIUM OF PNP ICT POLICIES 207 Recommended monthly page volume Memory Network Connectivity Standard Connectivity Accessories Warranty 750 to 3,000 or better 32 MB minimum 10/100 port (IEEE 802.3µ Type 100 Base-TX) Hi-Speed USB or better USB Connector UTP patch cord CD Installer/Driver/Manual At least 1 year on parts and service ITEM 9. Multi-Purpose Scanner/Printer/Copier Description: Four-in-one printer for printing, scanning and copying documents/photos. Features Category Type Print Resolution Print speed Scan Cartridges Copy speed Interface Paper Type Accessories Warranty Specifications Branded and brand new Printer/Scanner/Copier (Flatbed Scanner) 4800 x 1200 dpi resolution or better 19ppm mono / 15 ppm color 4” x 6” (4R) borderless photo in approx. 70 sec or better 600 x 1200 dpi or better 1 black and 3 separate colour cartridges or better 19cpm mono/14cpm color or better USB 2.0 Photo, plain paper, banner, envelopes, transparencies, labels, cards, iron-out, transfers, stickers and alike With Initial Ink Cartridges Power Cord USB Connector Installer and manual At least 1 year on parts and service ITEM 10. Digital Camera Description: The Digital Camera will be used for documentation purposes. Features Category Effective Pixels Optical zoom LCD Image Stabilizer Internal Memory Standard connectivity External Memory Power Source Accessories Stamina (Battery life) Warranty DICTM Specifications Branded and brand new 12.1 mega pixels camera or higher 4x or higher 2.7” or higher Steady shot technology or better At least 15MB or higher USB 2.0 Hi-speed or higher At least 4 GB Memory Stick Direct Current (DC) rechargeable battery Power adaptor for recharging USB connector Manual/installer CD 370 shots/18mins or higher At least 1 year on parts and service. COMPENDIUM OF PNP ICT POLICIES 208 II. NETWORK REQUIREMENT ITEM 11. Local Area Network A. Structured Cabling at the Server Site and Remote Connections to PNP Offices; and/or Description: To perform structured cabling at server site and to install an aerial and outdoor Network backbone from the server site to the remote PNP Offices, and distribution nodes including Fiber optic switches, communications equipment, network materials, tools, civil works, testing and configuration, as follows: Features Network Technology Specifications Gigabit (1000 Mbps) Ethernet: IEEE 802.3z (1000Base-X) for fiber optics LAN; IEEE 802.3ab (1000Base-T) for copper (UTP) LAN; and Gigabit Interface Converter (GBIC) as standard transceiver to support both UTP and fiber optics in an Ethernet Switch; Network Speed 100 to 1000 Mbps Cabling at the Server Main Site Local Area Network: GigaSite Ethernet (CAT 6) cabling at the main site for servers and workstations; Cabling Rack Cabinet: Installation of rack cabinet for cable termination in patch panels, and for switches/hubs; Switches/hubs (rack-mountable): Installation of two (2) Gigabit Ethernet switches/hubs (24-port 10/100/1000) with at least four (4) Fiber Optics SFP/mini-GBIC for backbone connectivity; Wireless Access Point: Installation of Wireless Access Point (WAP) to accommodate wireless connectivity Cabling for Backbone Backbone: Eight (8) Fiber Optics cabling connecting the main site (center) to PNP Offices (remote) with databases situated in 8 different Buildings; Remote Connection: Installation of racks with patch panel for cable termination in remote site; Switches/hubs (rack-mountable): Installation of one (1) Gigabit Ethernet switches/hubs (12-port 10/100/1000) with at least two (2) Fiber Optics SFP/mini-GBIC for backbone connectivity Cabling at Remote Sites Remote Site Local Area Network: GigaEthernet (CAT 6) cabling at the remote sites to connect remote servers with database to switches/hubs; Wireless Access Point: Installation of Wireless Access Point (WAP) to accommodate wireless connectivity DICTM COMPENDIUM OF PNP ICT POLICIES 209 Fiber Optic Cable Mode Fiber Core Additional Cabling Services Requirements Warranty on parts and service of the following Single-mode or multi-mode fiber optics as compatible with fiber optics SPF/mini-GBIC over the required distance or latest technology Minimum of 4 core fiber cable or as required for backbone cable with redundancy Cabling layout design/plan Minor office/room civil works for cable layout Modular jack per node (connection terminals) Patch cords to connect workstations to modular jacks Testing and implementation User‟s training to at least 10 personnel At least 5 years – Fiber Optic Cable At least 3 years – Unshielded Twisted Pair (UTP) B. Wimax Wireless Network Setup Description: To setup wireless network covering the entire Camp Crame using WiMax wireless technology primarily for the eight (8) buildings housing twelve (12) offices with databases and for general wireless network connectivity inside Camp Crame. Features Tower/Antenna Technology Frequency Spectrum Network Speed Transceiver Switch/Hub Wireless Access Points Internet Gateway Connectivity Database Server and Other Remote Sites Connectivity Additional Wireless Network Services Requirements DICTM Specifications Wimax Base Antenna to cover the entire Camp Crame (50 km or 30 Miles radius from base) IEEE 802.16e (Mobile WiMaz) or better 2 to II GHz 4Mbps to 70 Mbps Minimum of twenty-five (25) WiMax subscriber units as transceiver for remote nodes/connections Minimum of twenty-five (25) Gigabit Ethernet Switches (8-port 10/100/1000T or better) for remote nodes central connectivity Patch cord from the transceivers to the switches/hubs Minimum of twenty-five (25) Wireless Access Points for remote notes WiFi Access Patch cord from the Giga Ethernet Switch to the WAPs Cabling of Giga-Ethernet (CAT 6) Local Area Network from Wimax base antenna to the router/gateway; and/or WiMax Line-of-sight (LOS) Backhaul to ISP or remote Internet gateway Twelve (12) nodes in remote sites cabling of Giga-Ethernet (CAT 6) from switches/hubs to database servers (or office existing internal network) Network layout design/plan Civil works for antenna and its cabling to connect to DSL COMPENDIUM OF PNP ICT POLICIES 210 Warranty on parts and service Minor office/room civil works for cable layout in remote sites Modular jack per node (connection terminals) as needed Patch cords to connect workstations/WAPs/ Switches/Hubs Testing and implementation User‟s training to at least 10 personnel WiMax Antenna, Transceivers and cabling – At least 3 years Switches/Hubs and WAPs – At least 1 year ITEM 12. Gigabit Ethernet Switch with Gigabit Interface Converter (GBIC) Description: Gigabit/Fast Ethernet Switches with Fiber Optic/mini-GBIC transceivers port. Features Category Standard No. of ports Transceiver Processor Software Form factor Training Accessories Warranty Specifications Branded and brand new Minimum of eight (8) auto-sensing 10/100/1000 ports, compatible with: IEEE 802.3 Type 10 Base-T IEEE 802.3u Type 100 Base-TX IEEE 802.3ab Type 1000 Base-T IEEE 802.3z Type 1000 Base-X and/or latest Four (4) SFP/mini-GBIC connectivity or higher (For Fiber Channel or Backbone using Fiber Optics only) Minimum of two (2) Fiber Optic SFP/mini-GBIC transceivers (For Fiber Channel or Backbone using Fiber Optics only) 266MHZ, 8MB Flash, 64 MB SDRAM or higher (optional) Management Software (Optional) Rack-mountable or proprietary casing User‟s Training to at least 5 Personnel Power cord CD Installer/Manual At least 1 year on parts and service ITEM 13. Digital Subscriber Line (DSL) Internet Connection Description: Internet connection requirements. Features Bandwidth IP requirements Specifications Minimum 3.2 mbps (download speed) or higher 5 Static IP address or higher ITEM 14. Unified Threat Management (Enterprise) Description: Gateway/Router/Firewall/Virtual Private Network for Internet access security. DICTM COMPENDIUM OF PNP ICT POLICIES 211 Features Category Firewall throughout VPN throughout Concurrent connections Memory Hard drive Interface/Ports Expansion Slot Form factor Software Accessories Training Warranty Upgrade//Update Specifications Branded and brand new 1 Gbs or higher 300 Mbs or higher 500,000 or higher 2 GB or higher 74 GB SATA or higher (optional) Minimum of 2 x RJ-45 10/100-Tx LAN Minimum of 2 x Gigabit Ethernet Port Minimum of 2 x USB 1 x Serial (Standard) 1 x VGA (Standard) 1 x Keyboard (Standard) SFP/Mini-GBIC (Optional) Rack-mountable Management Software Power cord CD Installer/Manual Minimum 5 personnel At least 1 year on parts and service At least 1 year software update III. SOFTWARE REQUIREMENT ITEM 15. Data Warehouse Software Package Features Business Intelligence Relational Database Management System (Enterprise Edition or higher) Data Integration Data Warehouse Application/Web Server Services Enterprise Manager Training DICTM Descriptions It features interactive dashboards for accessing business intelligence and applications content. Web-based Online Analytical Processing (OLAP) presentation and reporting. Relational Database Management System (Standard Query Language) which will store and manage the Data Warehouse Database It will regularly extract and load new updated PNP data to the Data Warehouse Metadata (Extract Transform Load (ETL)/Data Profiling and Data Quality (DQ) Server, Front-End) For implementation of Application/Web services. Data Warehouse Administration Functions Training to at least 10 personnel: - Database Administration - Data Warehouse System Administration (Process) User‟s training to at least 20 personnel COMPENDIUM OF PNP ICT POLICIES 212 APPROVED, this 28th day of December 2009, at Makati City. DATA WAREHOUSE DICTM COMPENDIUM OF PNP ICT POLICIES 213 Republic of the Philippines Department of the Interior and Local Government NATIONAL POLICE COMMISSION Makati City RESOLUTION No. 2009-710 PRESCRIBING THE STANDARD SPECIFICATIONS FOR WIRELESS WIDE AREA NETWORK DEVICES WHEREAS, Section 14 paragraphs (a), sub-paragraphs (5) and (8), of Republic Act 6975 as amended by Section 5 of Republic Act 8551 empowers the Commission to “approve or modify plans and program on education and training, logistical requirements, communications, records, information system, crime laboratory, crime prevention and crime reporting as well as prescribe minimum standards for arms, equipment and uniforms and, after consultation with the Philippine Heraldry Commission, for insignia of ranks, awards and medals of honor”; WHEREAS, in pursuance of the aforecited legal prescription, the PNP, through its Uniform and Equipment Standardization Board (UESB) Resolution No. 2009-27, has favorably submitted and indorsed its proposed Standard Specifications for Wireless Wide Area Network (Wi-WAN) Devices for consideration of the Commission; WHEREAS, the proposed Standard Specifications for the Wi-WAN Devices will serve as a highway in sharing information between PNP Offices interconnecting all District Offices and selected Police Stations through various IP-based devices such as Voice Over Internet Protocol (VoIP) telephony, Information exchanges, and video sharing. WHEREAS, the Standard Specifications for Wi-WAN Devices will not benefit nor favor any particular brand/product of a manufacturer in the procurement thereof; WHEREAS, after thorough evaluation of the proposed Standard Specifications for Wi-WAN Devices, the same are found to be in order and in conformity with the requirements of Republic Act No. 6975 as amended by Republic Act No. 8551, its Implementing Rules and Regulations (IRR), all existing related logistics policies and issuances of the Commission to meet the requirements of the PNP; NOW THEREFORE, the Commission in the exercise of its statutory power to administer and control the PNP HAS RESOLVE, AS IT HEREBY RESOLVES TO ADOPT AND PRESCRIBE the proposed Standard Specifications for Wi-WAN Devices to read as follows: I. FEATURES The Wireless Wide Area Network will be for the use of the PNP Offices and all authorized PNP Personnel having a user profile stored in the server database. A. Wireless Backbone: DICTM Shall operate on frequencies of 4.9 GHz to 5.8 GHz Are Orthogonal Frequency-Division Multiplexing (OFDM) and capable of non/near line-of-sight transmission. COMPENDIUM OF PNP ICT POLICIES 214 Compact radio devices with integrated or external antenna Server authenticated network users with database Centralized bandwidth management Weather resistant. Radio system can withstand wind loading up to 300 km/hr Master-Slave configuration. This eliminates unauthorized connection over the network using the same frequency. II. TECHNICAL SPECIFICATIONS: A. B. C. D. E. F. G. H. I. J. K. L. M. N. O. P. Q. R. S. T. U. V. 5.4 Access Point 5.4 Subscriber Module 4.9 Point-to-Point Backhaul (17 Mbps) 4.9 Point-to-Point Backhaul (34 Mbps) 5.9 GHz Point-to-Point Backhaul (150 Mbps) Cluster Management Module Micro Canopy Surge Suppressors OFDM Surge Suppressors Router Switch/Hub Network Cable Canopy Power Pole antenna tower Server Workstation Computer Laptop Internet Protocol (IP) Phone Set Software License Accounting Software Virtual Private Network (VPN) Router Power Supply for IP Phone Set Enterprise SMS Installation Materials III. DETAILS OF SPECIFICATIONS Date Rate : 20 Mbps Data rate, 10 Mbps Useful Throughput or better Distance : Up to 2 miles with integrated antenna Frequency range of band : 5470-5900 MHz Power Over Ethernet (POE) : Supported (802.3af) Channel Bandwidth : 20 MHz or better Modulation Type : High Index 4-level FSK (Optimized for interference rejection) Security : Data Encryption Standard (DES), proprietary scrambling mechanism, optional advance Encryption Standard (AES) Latency : 5-7 msec Nominal Receiver Sensitivity (dBm) : -86 dBm (typical) or better Antenna Gain (dB) : 7 dB or better Antenna Alignment : Audible antenna alignment alarm Operating Modules : Point to Multipoint, Point to Point Temperature : -40 °C to 55 °C (-40 °F to 131°F) Wind Load : 190km/hr (118mi/hr) minimum Interface : 10/100 Base T, half/full duplex, Rate auto negotiated (802.3 compliant) Protocols Used : IPV4, UDP, TCP, ICMP, Telnet, DICTM COMPENDIUM OF PNP ICT POLICIES 215 Configuration : 3 dB Beamwidth, Azimuth 3 dB Beamwidth, Elevation Radio Type : : : HTTP, FTP, SNMP HTTP, Telnet, FTP, SNMP Version 2c 60 degrees 60 degrees Time Division Duplex (TDD) B. 5.4 GHz Subscriber Modules Latency Configuration Radio Type Data Rate Receiver Sensitivity Modulation Weather Proof Security POE Distance Mount Method Operating Modes Wind Load Gain Antenna Alignment Channel Bandwidth 3dB Beamwidth, Azimuth 3dB Beamwidth, Elevation Frequency Range Antenna Type Operating Temperature : 5-7 msec : HTTP, Telnet, FTP, SNMP Version 2 : Time Division Duplex (TDD)/Time Division Multiple Access (TDMA) : 20 Mbps Data rate, 10 Mbps Useful Throughput : -86 dBm (typical) or better : High Index FSK (Optimized for interference rejection) : Outdoor, Rugged, Weatherproof : DES, proprietary scrambling mechanism; optional AES Encryption : Supported (802.3 at) : Up to 2 miles with integrated antenna : Mast, Pole Mounted : Point to Multipoint, Point to Point : 150 Mph or better : 8 dBi or better : Audible Antenna Alignment Alarm : 20 MHz : 60 degrees : 60 degrees : 5470-5725 MHz : 5.4 GHz 60 degrees integrated Sector Antenna : -40 °C to 60°C C. 4.9 GHz Point-to-Point Wireless Backhaul (17 Mbps) Network Connector Radio Power (max) Configuration Radio Type Data Rate Receiver Sensitivity Modulation Weatherproof Security DICTM : 1x10/100 Varies with modulation mode and setting from 0 dBm to 25 dBm : Web or SNMP using MIB-II and Private MIB : Orthogonal Frequency Deviation Multiplexing (OFDM) : Dynamically Variable modulation ranges from 2 Mbps to 17 Mbps : Adaptive, varying between -96.5 dBm and -72 dBm according to modulation selected : Dynamic, adapting between BPSK single and QAM dual : Outdoor, Rugged, Weatherproof : Proprietary Scrambling Mechanism, optional AES 128 and 256 bit encryption COMPENDIUM OF PNP ICT POLICIES 216 VPN POE Distance Mount Method Operating Modes Wind Load Antenna Alignment Channel Bandwidth Frequency Range RF Connector Operating Temperature : Supported : Included : Non-Line of Sight (Non-LoS) up to 6 miles (10 Km), Near-Line of Sight (Near-LoS) up to 25 miles (40 Km), Line of Sight (LoS) up to 124 miles (200 Km) : Mast, Pole Mounted : Point to Point Bridge : 150 Mph : Audible antenna alignment alarm : 10 MHz : 4945 – 4985 MHz : 2 x N-Female (optional) : -40 °C to 60 °C D. 4.9 GHz Point-to-Point Backhaul (34 Mbps) Network Connector Radio Power (max) Configuration Radio Type Data Rate Receiver Sensitivity Modulation Weatherproof Security VPN POE Distance Mount Method Operating Modes Wind Load Antenna Alignment Channel Bandwidth Frequency Range RF Connector Operating Temperature : 1x10/100 Varies with modulation mode and setting from 0 dBm to 25 dBm : Web or SNMP using MIB-II and Private MIB : Orthogonal Frequency Deviation Multiplexing (OFDM) : Dynamically Variable modulation ranges from 2 Mbps to 17 Mbps : Adaptive, varying between -96 dBm and -72 dBm according to modulation selected : Dynamic, adapting between BPSK single and QAM dual : Outdoor, Rugged, Weatherproof : Proprietary Scrambling Mechanism, optional AES 128 and 256 bit encryption : Supported : Included : Non-Line of Sight (Non-LoS) up to 6 miles (10 Km), Near-Line of Sight (Near-LoS) up to 25 miles (40 Km), Line of Sight (LoS) up to 124 miles (200 Km) : Mast, Pole Mounted : Point to Point Bridge : 150 Mph : Audible antenna alignment alarm : 10 MHz : 4945 – 4985 MHz : 2 x N-Female (optional) : -40 °C to 60 °C E. 5.9 GHz Point-to-Point Backhaul (150 Mbps) Network Connector Radio Power (max) DICTM : 1x10/100/1000, 1 x T1/E1, 1x1000 BaseSX (optional) Varies with modulation mode and COMPENDIUM OF PNP ICT POLICIES 217 Configuration : Radio Type : Data Rate : Receiver Sensitivity : Modulation : Weatherproof Security : : VPN POE Distance : : : Mount Method Operating Modes Wind Load Antenna Alignment Channel Bandwidth Frequency Range RF Connector Operating Temperature : : : : : : : : setting from 0 dBm to 25 dBm Web or SNMP using MIB-II and Private MIB Orthogonal Frequency Deviation Multiplexing (OFDM) Dynamically Variable modulation ranges from 2 Mbps to 17 Mbps Adaptive, varying between -96 dBm and -72 dBm according to modulation selected Dynamic, adapting between BPSK single and QAM dual Outdoor, Rugged, Weatherproof Proprietary Scrambling Mechanism, optional AES 128 and 256 bit encryption Supported Included Non-Line of Sight (Non-LoS) up to 6 miles (10 Km), Near-Line of Sight (Near-LoS) up to 25 miles (40 Km), Line of Sight (LoS) up to 124 miles (200 Km) Mast, Pole Mounted Point to Point Bridge 150 Mph Audible antenna alignment alarm 10-40 MHz 4900 – 5900 MHz 2 x N-Female (optional) -40 °C to 60 °C F. Cluster Management Module Micro Power Operating Temperature Dimensions Weight Operating humidity : 0.3 Amp@24 VDC, separate 115/230V AC to 24 DC power converter : -40 °C to 55 “C (-40 °F to 131 °F) : 12 in H x 10 in W x 3 in D : 8.0 lbs : 100% condensing G. Canopy Surge Suppressors Dimensions Space Between Mounting Holes Size of Knockouts Operating Temperature Internal Connectors Weight Capacity DICTM : H 5.2 in x 5.0 in x D 1.7 in (H 132mm x W 127 mm x D 43.2mm) : 4.25 in (108 mm) : 0.75 in (19 mm) : -40 °C to 55 °C (-40 °F to 131 °F) : RJ 45 : 1.0 lbs : 1500J peak pulse energy dissipation with 10/100 µs waveform COMPENDIUM OF PNP ICT POLICIES 218 H. Orthogonal Frequency Division Multiplexing (OFDM) Surge Suppressors 2 R45 Connectors Transfer rate 1000 baseT Line to line and line to ground protection mode 5 nanoseconds 120A peak 1400 watts peak power Nema-3r/ip65 I. Router Switch/Hub Cisco Catalyst 500 16 ports (Branded and New) J. Network Cable Cat 5e UTP Cable K. Canopy Power Supply 90-240 VAC 0-5A 60 Hz output+24VDC Output Power Capacity (preferably 12V) L. Pole Antenna Tower 60 feet Locally fabricated 10 feet each segment Elbow steel bars welded on the side as the ladder rungs The post is guyed with steel wires involved at minimum of 60 degrees from the sides to the west Includes a rolls of guying wire M. Server Computer (standard specification, Branded and New) PROCESSOR CACHE MEMORY MEMORY NETWORK CONTROLLER STORAGE CONTROLLE HARD DRIVE OPTICAL DRIVE FORM FACTOR POWER SUPPLY WARRANTY Quad Processing Capable or Better 12 MB (2x6 MB) L3 Cache 6 GB (3x2GB) DDR3 1333 MHz Two (2) NC382i Dual Port Multifunction Gigabit Server Adapter Smart Array P4 109/256 MB Controller 2x146 GB 10K 6G 2.5 SAS DP HDD or better DVD-RW Tower 460 W Hot Plug Power Supply, Redundant Optional 3 years on Parts, 3 years on Labor and 3 years On-Site warranty N. Workstation Computers (Branded and New) PROCESSOR MOTHERBOARD OPERATING SYSTEM ANTIVIRUS MEMORY DICTM Dual Processing Capable or Better Compatible System Board to the Processor Windows Vista Premium (Licensed) With Spyware and Malware Protection (Licensed) 2 GB DDR2 800 MHz or higher COMPENDIUM OF PNP ICT POLICIES 219 HARD DRIVE OPTICAL DRIVE MONITOR KEYBOARD MOUSE AUDIO 320 Gigabytes or higher DVD-RW or better 17-inch LCD Monitor or better Multimedia Black Keyboard or better Optical Mouse High Definition Audio 5.1 Surround or better Integrated 10/1000 BaseT Network Interface With Multiple High Speed USB port, Microphones port and Headphone port With Multiple High Speed USB port, Line-out, Mic-in, LAN Uninterruptible Power Supply (UPS), 400 watts/650VA or better 1 year on parts and services NETWORKING/WIRELESS FRONT ACCESS REAR ACCESS POWER SUPPLY WARRANTY O. LAPTOP (Branded and New) PROCESSOR OPERATING SYSTEM MEMORY HARD DRIVE OPTICAL DRIVE NETWORKING/WIRELESS WARRANTY Dual Processing Capable or Better Windows Vista Home Premium (Licensed) or better 4 GB DDR2 or higher 320 Gigabytes or higher DVD-RW or better 802.11A/B G Wireless Local Area Network (WLAN) 1 year on parts and services P. Internet Protocol (IP) Phone Set 10BT/100BT connection Voice Over Internet (VoIP) Standard Voice Compression Standards Interface Display Visible Font Visible area size Power Supply (consumption) Half/Full Duplex with auto negotiation and configuration H323 voice compliance, Real-Time Transport Protocol G711m G723.1, G729a Internal man machine interface to configure Internet Protocol parameters 1x20 character black and white 5/8 (including underline) 75 x 12 mm Consumption between 3.84 and 6.49W Q. Software Licenses A licensed software that supports the existing Private Automated Branch Exchange and works with the installed operating system (e.g. Alcatel Lucent‟s Client G729 and Standard Internet Protocol) R. Accounting Software DICTM A licensed software that supports the existing Private Automated Branch Exchange and works with the installed operating system (e.g. Alcatel Lucent‟s 4760 Accounting Add) COMPENDIUM OF PNP ICT POLICIES 220 S. Virtual Private Network (VPN) Router 4-port UTP 10/100 Mbps Auto-sensing (1-port UTP for ADSL and Cable Modern Connection, 1-port RS-232, I-port Console) Internet Account Sharing, NAT, Web Configuration, Firewall, VPN, PPTP and Layer 3 IPSec Support, DHCP Server, DMZ Support, Virtual Servers, UPnP Up to 4,096 Concurrent Sessions, 40 IPsec Tunnels, 32 PPTP/L2TP Pass-Through Tunnels, 9Mbps 3DES Speed Domain/URL Filtering, Policy-Based Content Filtering, DOS Attack Prevention, Intrusion Detection with Log Palm-Top Broadband Internet Router T. Power Supply IP Phone Type Input Output AC/DC Adapter 230 Volts/60 Hz/60mA/13.8 VA Output 42 Volts DC 150 mA U. Enterprise SMS A software with license that allows short messaging between connected IP phones V. Installation Materials (as needed) Category 5 Unshielded Twisted Pair Cable RJ45 connectors RJ11 connectors RJ45/RJ11 Crimping Tool Line Tracer Signal Tracer IV. WARRANTY: At least two (2) years V. OTHER REQUIREMENTS: o Training for at least five (5) personnel o Calibration of Equipment o The supplier/manufacturer must be ready to provide maintenance and/or repairs and there should be availability of spare parts. VI. Must pass the Functional Test of the PNP Note: Items/data not mentioned in the specifications shall form part of the standard offer as indicated in the brochure/technical specifications DICTM COMPENDIUM OF PNP ICT POLICIES 221 APPROVED, this 28th day of December 2009, at Makati City. DICTM COMPENDIUM OF PNP ICT POLICIES 222 Republic of the Philippines Department of the Interior and Local Government NATIONAL POLICE COMMISSION Makati City RESOLUTION No. 2009-712 APPROVING THE STANDARD SPECIFICATIONS FOR MULTIPURPOSE SCANNER (Document & Photo)/ PRINTER/COPIER/FACSIMILE WHEREAS, Section 14 paragraphs (a), sub-paragraphs (5) and (8), of Republic Act 6975 as amended by Section 5 of Republic Act 8551 empowers the Commission to “approve or modify plans and program on education and training, logistical requirements, communications, records, information system, crime laboratory, crime prevention and crime reporting as well as prescribe minimum standards for arms, equipment and uniforms and, after consultation with the Philippine Heraldry Commission, for insignia of ranks, awards and medals of honor”; WHEREAS, in pursuance of the aforecited legal prescription, the PNP, through its Uniform and Equipment Standardization Board (UESB) Resolution No. 2009-116, dated September 28, 2009, has recommended to the Commission the approval of the proposed standard specification for Multipurpose Scanner (Document & Photo)/ Printer/Copier/Facsimile for the use of the different PNP offices; WHEREAS, the Multipurpose Scanner (Document & Photo)/ Printer/Copier/ Facsimile is an input device that makes optical images and documents which further digitizes it into an electronic or digital image; WHEREAS, after thorough review and evaluation, the Commission finds the specification for Multipurpose Scanner (Document & Photo)/ Printer/Copier/ Facsimile in order and in conformity with the requirements of Republic Act 6975, as amended by Republic Act 8551, its Implementing Rules and Regulations (IRR), all related logistics policies and issuances of the Commission, to meet the requirements of the PNP; NOW THEREFORE, the Commission in the exercise of its statutory powers to administer and control the PNP, HAS RESOLVED, AS IT HEREBY RESOLVES to approve the standard specifications to Multipurpose Scanner (Document & Photo)/ Printer/Copier/Facsimile to read as follows: I. Specifications: Category Type of Scanner Memory Print Tray Print Handling Input/Output Feeder Print Speed DICTM : Branded and brand new : Flat bed or Document Feeder : 8MB buffer or better (option for scanner/printer/ copier laserjet type printer) : One (1) or higher : For scanner/printer/copier: : Paper: 20 sheets or more Transparencies: 10 sheets or more : Document feeder for document scanner : For scanner/printer/copier Color Printing: 10 to 15 pages per minute or better (not applicable for monochrome laserjet printer type) COMPENDIUM OF PNP ICT POLICIES 223 Print Cartridges/Toner Paper Types Media Size for Scanning Interface Printing Size Accessories Monochrome Printing: 15 to 18 pages per minute or better For scanner/printer/copiers: One (1) black toner for monochrome laserjet; One (1) black toner and three (3) separate color toner for color laserkjet; One (1) black and one (1) tricolor cartridges for color inkjet/deskjet; or One (1) black and three (3) separate color cartridges for color inkject/deskjet For scanner/printer/copier: Photo, plain paper, banner, envelopes, transparencies, labels, cards, iron-out, transfers and alike (for scanner/printer/copier). Letter, Legal (optional), executive, card, A4 and other applicable media sizes USB, parallel port, network connectivity or better Up to 8.5” x 14” (Legal) or better With Initial Ink Cartridges Power Cord CD Software/Driver/Installer/Manual II. Warranty: At least 1 year on parts and service. Preferably with Service Centers within the Philippines. III. Must pass the PNP test and evaluation. APPROVED, this 28th day of December 2009, at Makati City. DICTM COMPENDIUM OF PNP ICT POLICIES 224 SCANNER DICTM COMPENDIUM OF PNP ICT POLICIES 225 Republic of the Philippines Department of the Interior and Local Government NATIONAL POLICE COMMISSION Makati City RESOLUTION No. 2009-718 AMENDING RESOLUTION NO. 2005-062 PRESCRIBING THE SPECIFICATIONS FOR COMPUTER PRINTER WHEREAS, Section 14 paragraphs (a), sub-paragraphs (5) and (8), of Republic Act 6975 as amended by Section 5 of Republic Act 8551 empowers the Commission to “approve or modify plans and program on education and training, logistical requirements, communications, records, information system, crime laboratory, crime prevention and crime reporting as well as prescribe minimum standards for arms, equipment and uniforms and, after consultation with the Philippine Heraldry Commission, for insignia of ranks, awards and medals of honor”; WHEREAS, in pursuance of the aforecited legal prescription, the PNP, through its Uniform and Equipment Standardization Board (UESB) Resolution No. 2009-115 dated September 28, 2009, has recommended to the Commission the approval of the amendment to the proposed standard specifications for Computer Printer for the use of the different PNP offices; WHEREAS, there is need to amend the standard specification for PNP Computer Printer in order to acquire the best quality information and communication technology (ICT) equipment that produces a hard copy of permanent human-readable text and/or graphics on a paper or other printing medium for data or information stored in computers; WHEREAS, after thorough review and evaluation, the Commission finds the specifications for Computer Printer in order and in conformity with the requirements of Republic Act 6975, as amended by Republic Act 8551, its Implementing Rules and Regulations (IRR), all related logistics policies and issuances of the Commission, to meet the requirements of the PNP; NOW THEREFORE, the Commission in the exercise of its statutory powers to administer and control the PNP, HAS RESOLVED, AS IT HEREBY RESOLVES to approve the amendments to the standard specifications for Computer Printer to read as follows: I. SPECIFICATIONS a. Category b. Type of Printer : : c. Memory d. Print Speed : : e. Print Cartridges/ Toner : : : DICTM Branded and brand new Color Inkjet/deskjet, color laser printer or monochrome laserjet 8MB buffer or better (option for laserjet) Color Printing: 10 to 15 pages per minute or better (not applicable for Monochrome laser printers 15 to 18 pages per minute or better One (1) black toner for monochrome laserjet; One (1) black toner and three (3) separates color toner for color laserjet. One (1) black and one (1) tricolor COMPENDIUM OF PNP ICT POLICIES 226 : f. Print Handling Input/Output g. Paper Types : h. Interface : i. j. : : Printing Size Accessories : cartridges for color inkjet/deskjet; or One (1) black and three (3) separate color cartridges for color inkject/deskjet. Paper: 20 sheets or more Transparencies: 10 sheets or more Photo, plain paper, banner, envelopes, transparencies, labels, cards, iron-out, transfers and alike. USB, parallel port, network connectivity or better Up to 8.5” x 14” (Legal) or better With initial Ink Cartridges Power Cord CD Software/Driver/Installer/Manual II. WARRANTY: a. At least one (1) year warranty on parts and service. b. Preferably with Service Centers in the Philippines III. Must pass the PNP test and evaluation. APPROVED, this 28th day of December 2009, at Makati City. DICTM COMPENDIUM OF PNP ICT POLICIES 227 COMPUTER PRINTER DICTM COMPENDIUM OF PNP ICT POLICIES 228 Republic of the Philippines Department of the Interior and Local Government NATIONAL POLICE COMMISSION Makati City RESOLUTION No. 2009-730 APPROVING THE STANDARD SPECIFICATIONS FOR WIRELESS ROUTER (WR) WHEREAS, Section 14 paragraphs (a), sub-paragraphs (5) and (8), of Republic Act 6975 as amended by Section 5 of Republic Act 8551 empowers the Commission to “approve or modify plans and program on education and training, logistical requirements, communications, records, information system, crime laboratory, crime prevention and crime reporting as well as prescribe minimum standards for arms, equipment and uniforms and, after consultation with the Philippine Heraldry Commission, for insignia of ranks, awards and medals of honor”; WHEREAS, in pursuance of the aforecited legal prescription, the PNP, through its Uniform and Equipment Standardization Board (UESB) Resolution No. 2009-119 dated September 28, 2009, has favorably submitted and indorsed the standard specifications of the Wireless Router (WR) for consideration of the Commission; WHEREAS, there is need for a Wireless Router specifications as basis to acquire a network device that performs the functions of a router but also includes the functions of a wireless access point to the Internet or a computer network without the need for a cabled connection; WHEREAS, after thorough review and evaluation, the proposed standard specifications for Wireless Router, are in order and conforms with the requirements of Republic Act No. 6975, as amended by Republic Act No. 8551 and its Implementing Rules and Regulations (IRR), and all existing policies and Issuances of the Commission to meet the requirements of the PNP; NOW THEREFORE, the Commission in the exercise of its statutory powers to administer and control the PNP, HAS RESOLVED AS IT HEREBY RESOLVES to approve the standard specifications for Wireless Router (WR), to read as follows: I. SPECIFICATIONS Wireless Technology Frequency Spectrum : : Transmission Speed Network Protocols : : Wireless Security Protocols : : : Interfaces/Ports Wireless Signal Range DICTM : : : : : IEEE 802.11 b/g and/or latest 2.4 GHz or as defined by latest wireless technology 54 Mbps or better TCP/IP, PPPoE, PPTP, FTP, DHCP, HTTP, TKIP and/or other latest protocol Wireless Encryption Protocol (WEP); Wi-Fi Protected Access 2 (WPA2); MAC Address Access Control (WPATKIP/WPA-AES); and/or Other latest wireless security standards I x RJ-45 10/100 Base-TX WAN; At least 2 x RJ-45 10/100 Base-TX LAN; and At least 1 x RJ-45 10/100/1000 Base-T LAN (optional) Indoors: 100 meters; and Outdoors: 400 COMPENDIUM OF PNP ICT POLICIES 229 Modulation : : Device Management : : Security Management : LEDs : Power Input Accessories : : : : meters or better Orthogonal Frequency Division Multiplexing (OFDM); Complementary Code Keying (PSK) variations; and/or Latest modulation technology DHCP (Server function) and Web-based management config. NAT, Website Blocking, Port Filtering, MAC Address Filtering, Stateful Packet Inspection (SPI), Scheduling, IPSec and/or other security policies Power, LAN WLAN (Wireless Connection) and other indicators Ext. Power Supply Direct Current (DC) AC to DC Adaptor UTP Patch Cord CD Installer/Drive/Manual II. WARRANTY: One (1) year warranty on parts and services III. Must pass the PNP Test and Evaluation. APPROVED, this 29th day of December 2009, at Makati City. DICTM COMPENDIUM OF PNP ICT POLICIES 230 WIRELESS ROUTER DICTM COMPENDIUM OF PNP ICT POLICIES 231 Republic of the Philippines Department of the Interior and Local Government NATIONAL POLICE COMMISSION Makati City RESOLUTION No. 2010-024 APPROVING THE STANDARD SPECIFICATIONS FOR WIRELESS ANTENNA WHEREAS, Section 14 paragraphs (a), sub-paragraphs (5) and (8), of Republic Act 6975 as amended by Section 5 of Republic Act 8551 empowers the Commission to “approve or modify plans and program on education and training, logistical requirements, communications, records, information system, crime laboratory, crime prevention and crime reporting as well as prescribe minimum standards for arms, equipment and uniforms and, after consultation with the Philippine Heraldry Commission, for insignia of ranks, awards and medals of honor”; WHEREAS, in pursuance of the aforecited legal prescription, the PNP, through its Uniform and Equipment Standardization Board (UESB) Resolution No. 2009-121 dated September 12, 2009, has recommended to the Commission the approval of the proposed standard specification for Wireless Antenna for the use of the different PNP offices; WHEREAS, there is need for a Wireless Antenna specification which will be used as basis in the acquisition of said device for efficient and orderly interconnection of wires from different computer terminals. WHEREAS, after thorough review and evaluation, the Commission finds the specification for Wireless Antenna in order and in conformity with the requirements of Republic Act 6975, as amended by Republic Act 8551, its Implementing Rules and Regulations (IRR), all related logistics policies and issuances of the Commission, to meet the requirements of the PNP; NOW THEREFORE, the Commission in the exercise of its statutory powers to administer and control the PNP, HAS RESOLVED, AS IT HEREBY RESOLVES to approve the standard specifications for Wireless Antenna to read as follows: I. SPECIFICATIONS: Wireless Antenna Type Frequency Spectrum Antenna Range Connector Polarization : : : : Omni-directional Antenna 2.4 GHz IEEE 802.11 b/g or latest standards 100 meters or better RP-SMA or other standard connection type (Adapter when using different connector standard) : Vertical or/and Vertical Linear or other standards : Low Loss Cable for extension 2.5 ft. Min. Manual II. WARRANTY: At least one (1) year warranty. III. Must pass the PNP test and evaluation. DICTM COMPENDIUM OF PNP ICT POLICIES 232 APPROVED, this 22nd day of January 2010, at Makati City, Philippines. DICTM COMPENDIUM OF PNP ICT POLICIES 233 WIRELESS ANTENNA DICTM COMPENDIUM OF PNP ICT POLICIES 234 Republic of the Philippines Department of the Interior and Local Government NATIONAL POLICE COMMISSION Makati City RESOLUTION No. 2010-028 AMENDMENT TO THE STANDARD SPECIFICATIONS FOR LAPTOP/NOTEBOOK COMPUTER (STANDARD AND FULLY RUGGED) UNDER NAPOLCOM RESOLUTION NO. 2005-286 WHEREAS, Section 14 paragraphs (a), sub-paragraphs (5) and (8), of Republic Act 6975 as amended by Section 5 of Republic Act 8551 empowers the Commission to “approve or modify plans and program on education and training, logistical requirements, communications, records, information system, crime laboratory, crime prevention and crime reporting as well as prescribe minimum standards for arms, equipment and uniforms and, after consultation with the Philippine Heraldry Commission, for insignia of ranks, awards and medals of honor”; WHEREAS, in pursuance of the aforecited legal prescription, the PNP, through its Uniform and Equipment Standardization Board (UESB) Resolution No. 2009-113 dated 28 September 2009, has favorably submitted and indorsed the amendment to NAPOLCOM Resolution No. 2005-286 which prescribed the standard specifications for Laptop Computer for consideration of the Commission; WHEREAS, there is need to amend the existing standard specifications for Fully Rugged Laptop/Notebook Computers which has the capability of a special chassis under the Military Specifications; WHEREAS, after thorough review and evaluation, the proposed standard specifications of the Laptop/Notebook Computer (Standard and Fully Rugged) are found in order and conforms with the requirements of Republic Act 6975, as amended by Republic Act No. 8551, its Implementing Rules and Regulations (IRR), all related logistics policies and issuances of the Commission, to meet the requirements of the PNP; NOW THEREFORE, the Commission in the exercise of its statutory powers to administer and control the PNP, HAS RESOLVED, AS IT HEREBY RESOLVES to approve the standard specifications for Laptop/Notebook Computer (Standard and Fully Rugged). to read as follows: IV. SPECIFICATIONS: DICTM Category Processor Motherboard Form Type : : : : Memory Video Controller : : Display Hard Disk : : Optical Drive Sound Controller Networking (LAN) : : : Branded and Brand new Core 2 Duo, or better Compatible with processor Laptop, Notebook or Fully-rugged Notebook/ Laptop 2 GB RAM, or higher Onboard Video Controller, 128 MB RAM (not shared) or higher 14” LCD or better 160 GB SATA or better technology and higher size DVD-RW or better (optional for notebook) Built-in Sound Controller Built-in Gigabit Ethernet Controller and Speaker COMPENDIUM OF PNP ICT POLICIES 235 Wireless Network Card Reader Webcam Modem Networking (WAN) : : : : : GPS USB Ports : : Other Interfaces I/O Expansion : : Battery Special Chassis : : Software : : : : Accessories Built-in Wi-Fi connection capability Built-in Multi-card reader Built-in Webcam Built-in Modem Built-in or USB Wireless WAN (HSDPA/GSM/ UMTS/EDGE) Integrated wideband antennas or better technology Built-in or USB GPS Two (2) USB 2.0 (or latest USB version) ports, minimum Firewire, VGA and optional Infrared PC Card Type II or Express Card/54 and Memory Expansion slot Battery life of 1 hour minimum Chassis that meets and exceeds MIL-SD 810F (For Fully-Rugged Laptop/Notebook) Latest licensed Operating System Latest licensed anti-virus software Latest licenses Office Application Carrying bag USB optical mouse AC Adapter CD Installer/Drive/Manual V. WARRANTY : At least one (1) year on parts and service : Preferably with Service Centers within the Philippines VI. Must pass the PNP test and evaluation. Note: Items/data not mentioned in the specification shall form part of the standard offer as indicated in the brochure/technical specification. APPROVED, this 22nd day of January 2010, at Makati City, Philippines. DICTM COMPENDIUM OF PNP ICT POLICIES 236 Republic of the Philippines Department of the Interior and Local Government NATIONAL POLICE COMMISSION Makati City RESOLUTION No. 2010-054 PRESCRIBING THE STANDARD SPECIFICATIONS FOR WIRELESS BROADBAND INTERNET KIT WHEREAS, Section 14 paragraphs (a), sub-paragraphs (5) and (8), of Republic Act 6975 as amended by Section 5 of Republic Act 8551 empowers the Commission to “approve or modify plans and program on education and training, logistical requirements, communications, records, information system, crime laboratory, crime prevention and crime reporting as well as prescribe minimum standards for arms, equipment and uniforms and, after consultation with the Philippine Heraldry Commission, for insignia of ranks, awards and medals of honor”; WHEREAS, in pursuance of the aforecited legal prescription, the PNP, through its Uniform and Equipment Standardization Board (UESB) Resolution No. 2009-132 dated 28 September 2009, has favorably submitted and indorsed its proposed standard specifications for Wireless Broadband Internet Kit, for consideration of the Commission; WHEREAS, there is need for a Wireless Broadband Internet Kit specifications as basis to acquire a fixed or portable internet broadband service which uses wireless frequency spectrum to provide internet access to computers and has higher bandwidth compared to Dial-up Connections; WHEREAS, after thorough review and evaluation, the standard specifications for Wireless Broadband Internet Kit, conforms with the requirements of Republic Act 6975, as amended by Republic Act No. 8551, its Implementing Rules and Regulations (IRR), logistics policies and issuances of the Commission, to meet the requirements of the PNP; NOW THEREFORE, the Commission in the exercise of its statutory power to administer and control the PNP, RESOLVES ADOPT AND PRESCRIBE the standard specifications for Wireless Broadband Internet Kit, to read as follows: I. SPECIFICATIONS: 1. Product Type 2. Connectivity 3. Interface 4. Requirements 5. Wireless Protocol DICTM : Wireless Broadband Adapter : Fixed or Portable : USB version 2.0 or higher (For portable only) UTP LAN connectivity (For fixed only) : For Fixed Wireless Broadband Internet Kit: Outdoor Antenna for Light-Of-Sight (LOS) or Non-LOS wireless broadband connectivity and DSL Modem (with optional router capability) For Portable Wireless Broadband Internet Kit USB Wireless Network Adapter as Antenna : Asymmetric Digital Subscriber Line (ADSL) or DSL COMPENDIUM OF PNP ICT POLICIES 237 6. Speed 7. Modulation 8. Accessories General Packet Radio Service (GPRS) Global System for Mobile Communication (GSM) Wideband Code Division Multiple Access (WCDMA) Enhanced Data rates for GSM Evolution (EDGE) High-Speed Downlink Packet Access (HSDPA) or Better wireless technology standards : Mbps Internet Access or higher with 128 Kbps Committed Information Rate : QPSK and/or 16-QAM or better technology : CD Driver/Installer/Manual Carrying Case/Pouch for Portable Wireless Broadband USB wireless network adapter USB Connector Cable AC to DC Adapter for Fixed Wireless Broadband Internet Kt Requirements II. WARRANTY : At least one (1) year warranty on labor and parts. III. Must pass the PNP test and evaluation. APPROVED, this 26th day of January 2010, at Makati City, Philippines. DICTM COMPENDIUM OF PNP ICT POLICIES 238 Republic of the Philippines National Police Commission National Headquarters, Philippine National Police UNIFORM AND EQUIPMENT STANDARDIZATION BOARD Camp Crame, Quezon City UESB RESOLUTION No. 2014-035 PROPOSED AMENDMENTS TO NAPOLCOM RESOLUTION NO. 2009-630; PRESCRIBING THE MINIMUM STANDARD SPECIFICATIONS FOR PERSONAL COMPUTER WHEREAS, the PNP Uniform and Equipment Standardization Board (UESB) has been mandated to deliberate and evaluate all uniforms and equipment in accordance with the needs and requirements of the PNP as basis for prescribing specifications/ standards thereto subject to the approval of NAPOLCOM; WHEREAS, the UESB has the authority and responsibility to prescribe uniforms and equipment to be worn or utilized by members of the Philippine National Police; WHEREAS, the Technical Working Group (TWG) has proposed amendment to NAPOLCOM Resolution No. 2009-630 dated September 27, 2009 that prescribed the standard specifications for Personal Computer; WHEREAS, the proposed amendment provides clear provision to cover the latest technology, arrangement for identifying the precise requirement since most modern computers offer the necessary detailed specification, and deletion of some obsolete component (e.g. floppy disk). WHEREAS, the Personal Computer shall be used by the PNP as a general purpose computer; WHEREAS, after several meetings and deliberations were conducted by the Technical Committee on Information Technology, modifications were introduced before subsequent submission to the UESB; WHEREAS, after thorough review, evaluation and deliberation, and having found consistent with RA 8551, the UESB adopted and approved the following design and amendments to the standard specifications for Personal Computer. I. DESCRIPTION: A general purpose computer that is stand-alone or connected as workstation of a computer network. II. TECHNICAL SPECIFICATIONS: a. b. c. d. e. f. g. h. DICTM Category Processor Motherboard Form Type Memory Video Controller Display Sound Controller : : : : : : : : Branded and Brand-new Quad Processing at 3.0 GHz Compatible with processor Propriety Design/Manufacturer‟s Standard 8GB Video Card 2GB or onboard video controller 17” LED screen size Sound Card or onboard sound controller With speaker COMPENDIUM OF PNP ICT POLICIES 239 i. j. Hard Disk Optical Drive k. Networking l. Keyboard/Mouse m. Power Supply n. Software o. Accessories : 1.0TB : DVD-RW or latest optical drive (e.g. BlueRay) : Onboard Gigabit Ethernet Controller : USB Keyboard and USB Optical Mouse : Automatic Voltage Regulator (AVR) or Uninterrupted Power Supply (UPS) that is suitable for power requirement : Latest Licensed Operating System; Latest License Anti-Virus Software; and Latest Licensed Office application : CD installer/Driver/Manual III. WARRANTY a. At least one (1) year warranty. b. After sales support on parts and service. IV. Must pass the PNP test and evaluation. NOW THEREFORE, BE IT RESOLVED AS IT IS HEREBY RESOLVED that herein Proposed Amendment to Minimum Standard Specifications for Personal Computer be approved and adopted, and subsequently be endorsed to NAPOLCOM for final approval. APPROVED, this 11th day of June 2014, at NHQ PNP, Camp Crame, Quezon City. DICTM COMPENDIUM OF PNP ICT POLICIES 240 Republic of the Philippines National Police Commission National Headquarters, Philippine National Police UNIFORM AND EQUIPMENT STANDARDIZATION BOARD Camp Crame, Quezon City UESB RESOLUTION No. 2014-036 PROPOSED AMENDMENTS TO NAPOLCOM RESOLUTION NO. 2010-028; PRESCRIBING THE MINIMUM STANDARD SPECIFICATIONS FOR LAPTOP/NOTEBOOK COMPUTER WHEREAS, the PNP Uniform and Equipment Standardization Board (UESB) has been mandated to deliberate and evaluate all uniforms and equipment in accordance with the needs and requirements of the PNP as basis for prescribing specifications/ standards thereto subject to the approval of NAPOLCOM; WHEREAS, the UESB has the authority and responsibility to prescribe uniforms and equipment to be worn or utilized by members of the Philippine National Police; WHEREAS, the Technical Working Group (TWG) has proposed amendment to NAPOLCOM Resolution No. 2010-028 dated January 22, 2010 that prescribed the standard specifications for Laptop/Notebook Computer; WHEREAS, the proposed amendment provides clear provision to cover the latest technology, arrangement for identifying the precise requirement since most modern laptop computers offer the necessary detailed specification; WHEREAS, the Laptop/Notebook Computer shall be used by the PNP as a general purpose portable computer primarily intended for mobile use. WHEREAS, after several meetings and deliberations were conducted by the Technical Committee on Information Technology, modifications were introduced before subsequent submission to the UESB; WHEREAS, after thorough review, evaluation and deliberation, and having found consistent with RA 8551, the UESB adopted and approved the following design and amendments to the standard specifications for Laptop/Notebook Computer. I. DESCRIPTION: A portable personal computer suitable for mobile use. II. TECHNICAL SPECIFICATIONS: a. b. c. d. e. f. Category Processor Memory Hard Disk Optical Drive Onboard Controller g. USB Ports h. Interface DICTM : : : : : : Branded and Brand-new Quad Processing at 3.0 GHz 8GB 1TB DVD-RW or latest version Sound, Video, Network (wired wireless), card reader, speaker, microphone and webcam : Two (2) or more USB 2.0 : HDMI and VGA COMPENDIUM OF PNP ICT POLICIES 241 i. j. Battery Software k. Accessories l. Screen Size : 1 hr and 30 mins : Latest Licensed Operating System; Latest Licensed Anti-Virus Software; and Latest Licensed Office application : CD Installer/Driver Manual : 14 inches III. WARRANTY a. At least one (1) year warranty. b. After sales support on parts and service. IV. Must pass the PNP test and evaluation. NOW THEREFORE, BE IT RESOLVED AS IT IS HEREBY RESOLVED that herein Proposed Amendment to Minimum Standard Specifications for Personal Computer be approved and adopted, and subsequently be endorsed to NAPOLCOM for final approval. APPROVED, this 11th day of June 2014, at NHQ PNP, Camp Crame, Quezon City. DICTM COMPENDIUM OF PNP ICT POLICIES 242 Republic of the Philippines National Police Commission National Headquarters, Philippine National Police UNIFORM AND EQUIPMENT STANDARDIZATION BOARD Camp Crame, Quezon City UESB RESOLUTION No. 2014-039 PROPOSED MINIMUM STANDARD SPECIFICATIONS FOR TABLET COMPUTER WHEREAS, the PNP Uniform and Equipment Standardization Board (UESB) has been mandated to deliberate and evaluate all uniforms and equipment in accordance with the needs and requirements of the PNP as basis for prescribing specifications/ standards thereto subject to the approval of NAPOLCOM; WHEREAS, the UESB has the authority and responsibility to prescribe uniforms and equipment to be worn or utilized by members of the Philippine National Police; WHEREAS, the Technical Working Group (TWG) has proposed the minimum standard specification for table computer for purposes such as presentation, TV guesting and mobile number use. WHEREAS, the necessity for tablet computer minimum standard specifications shall be the basis to acquire a compact computer contained in a single panel which uses a touch screen as the input device. WHEREAS, after several meetings and deliberations were conducted by the Technical Committee on Information and Communications Technology, some modifications were introduced before subsequent submission to the UESB; WHEREAS, after thorough review, evaluation and deliberation, and having found consistent with RA 8551, the UESB adopted and approved the following minimum standard specifications for Tablet Computer. I. TECHNICAL SPECIFICATIONS: a. b. c. d. e. f. g. h. i. j. Category Operating System Processor Resolution Camera Display RAM Built-in Storage Interface/Connectivity Battery operating time : : : : : : : : : : Branded and Brand-new Latest Table OS Quad Processing 1200 x 1536 pixels Manufacturer‟s Standard 9.7 inches 2 GB 16 GB USB, Bluetooth, Wi-fi 3 hours II. WARRANTY a. At least one (1) year warranty. c. After sales support on parts and service. III. Must pass the PNP test and evaluation. DICTM COMPENDIUM OF PNP ICT POLICIES 243 NOW THEREFORE, BE IT RESOLVED AS IT IS HEREBY RESOLVED that herein Proposed Amendment to Minimum Standard Specifications for Personal Computer be approved and adopted, and subsequently be endorsed to NAPOLCOM for final approval. APPROVED, this 25th day of June 2014, at NHQ PNP, Camp Crame, Quezon City. DICTM COMPENDIUM OF PNP ICT POLICIES 244