A BUSINESS & LIFEST YLE MAGA ZINE FOR THE CHIFLE Y SQUARE PRECINCT. ISSUE #08 — LE ADERSHIP MAY 2015 TEDxSydney PREPARE TO HAVE YOUR MIND BLOWN NIDA Corporate Opinion COMMUNICATE DAVID GONSKI WITH CLARITY ON LEADERSHIP H E L LO Welcome to Ben&Co. Ben&Co.’s pick of what to do, see and experience this season. 5 Opinion David Gonski on the intricacies of leadership open the event with a live discussion from leaders at UBS and The University of Sydney, who will explore the idea of leadership and its importance in the business world and the wider community. 12 Fashion & Lifestyle We explore the styles behind the substance 18 NIDA Corporate How the theatre can up your game in the boardroom 22 Conversations Jane McNeill on how Hays has embraced change We’d love to hear from you. If you have feedback or would like to tell us your story, please get in touch. editor@benandco.com.au 22 May – 8 June Various CBD locations, Sydney Prepare for 18 dazzling days—the largest festival of light, music and ideas in the Southern Hemisphere is back. Vivid Light features outdoor art installations such as Trees of Light, which transform nature into art in The Rocks and Light Origami—a giant 3D kaleidoscope in Circular Quay. Vivid Music highlights include Daniel Johns (of Silverchair) at the Opera House, and don’t miss Vivid Ideas; a series of public talks with global creative leaders such as Monocle founder and Financial Times columnist Tyler Brûlé and Mad Men writer and creator Matthew Weiner. vividsydney.com ARCHIE ROSE DISTILLING CO. WHO’S BEN? Ever wondered where the name Ben&Co. comes from? Joseph Benedict ‘Ben’ Chifley was the 16th Prime Minister of Australia who believed that “If an idea is worth fighting for, no matter the penalty, fight for the right, and truth and justice shall prevail.” If post-war Australian politics isn’t your strong suit, Ben Chifley was Prime Minister from 1945–1949. A young locomotive driver from Bathurst NSW, he taught himself industrial law and became an active member of the Labor party through his work for the Locomotive Unions. He is remembered for his significant public policy achieve- M A N AG E D BY C H I F L E Y. C O M . A U ments such as The Snowy in 1948. His government also Mountains hydro-electric expanded university educascheme generating power for tion through The Education ACT, NSW and Victoria—the Act in 1945. largest engineering project undertaken in Australia. He Chifley’s legacy lives on in the was instrumental in estabpages of Ben&Co.—a chance lishing Australian Citizenship, for us to tip our hat to the launching the first Holden car character and strength of in 1948 and laying the founthis extraordinary man. dations for a national health scheme by providing grants to subsidise public hospitals PHOTOGR APHY ANT GEERNAERT DESIGN & EDITORIAL MAUD I L L U S T R AT I O N DAV I D S PA R S H OT T THE PHOTOGRAPH AND AUSTRALIA 21 March – 8 June The Art Gallery of New South Wales Revealing how photography is crucial to our understanding of Australia as a place and a people, the exhibition explores how our view of the world, ourselves and each other has been changed by the advent of photography. The show features Australia’s leading photographers from 1840 to today sourced from private and public collections across Australia, New Zealand and England. It weaves together the multiple threads of Australia’s photographic history, proposing a new way of thinking about the connections between photography, place and identity. artgallery.nsw.gov.au BUSINESS CHICKS LUNCH WITH TARA MOSS 15 May Doltone House, Darling Island Wharf Business Chicks has been empowering women with inspirational talks by the likes of Sir Richard Branson, The Hon. Julia Gillard and Sir Bob Geldof. Next on the list is Tara Moss; model, mother, feminist and best-selling crime author. Tara is also an ambassador for UNICEF and Patron of the Full Stop Foundation, an initiative by Rape & Domestic Violence Services Australia. From sexism to motherhood, body image and the portrayal of women in politics and the media, Tara has a lot to share. This is one you won’t want to miss. businesschicks.com.au 61 Mentmore Avenue, Rosebery Archie Rose is Sydney’s first independent distillery in more than 160 years. Newly opened, it adds a contemporary twist to the tradition of distilling. Owners Will Edwards and Joe Dinsmoor (Master Distiller, formerly of the famous Lark Distillery in Tasmania) are producing gin, vodka and whisky using custommade Tasmanian equipment by Australia’s only copper still manufacturer. You can buy spirits by the bottle at the distillery door (and soon online) or enjoy cocktails and tastings on site at the luxurious oak and copper bar. archierose.com.au WORLD BUSINESS FORUM 27–28 May The Event Centre, The Star In its 11th year, the WBF continues to be a source of inspiration and transformation for leaders looking to build better businesses. The line-up covers Management Strategy, Innovation, Leadership and Marketing, and includes world-class speakers such as Apple Co-founder Steve Wozniak and London Business School Professor Lynda Gratton. Not to be missed is filmmaker Oliver Stone on ‘Creating high impact stories’ and two-term Chairman of the Federal Reserve System Ben Bernanke on ‘The Future of the Global Economy’. wbfsydney.com SYDNEY FILM FESTIVAL 3 – 14 June Various locations across Sydney Calling all film lovers. Celebrate world cinema with 12 days of films from world-famous festivals, including Cannes, Sundance and Toronto, as well as a selection of Australia’s finest. The festival has screenings of around 200 films from over 50 countries, all telling rarely seen and hard-tofind stories. Must sees include Sundance Grand Jury Prize winner Slow West, Australian independent film Strangerland, starring Nicole Kidman, and South Korean box office hit My Love, Don’t Cross That River—the portrait of a couple married for 76 years, locally known as the “100-year-old lovebirds”. sff.org.au AUSTRALIAN WOMEN’S LEADERSHIP SYMPOSIUM 10 – 11 June Doltone House, Darling Island Wharf This symposium is the most highly attended women’s leadership event in the country. Exploring leadership, life and career development, women from all sectors and industries are exposed to state-of-the-art strategy and advice from Australia’s most inspirational trainers, academics and business leaders. This year’s guest speakers include broadcaster and author Indira Nadoo, Jetstar Group CEO Jayne Hrdlicka, human rights lawyer Rabia Siddique and Superintendent Karen McCarthy. wla.com.au ISSUE #08­ — LEADERSHIP In this special leadership-themed edition, we speak to some prominent leaders in our community to gain insight on the topic. For David Gonski, diversity is key to achieving better outcomes, while for Jane McNeill of Hays, anticipating and adapting to change leads a business forward. The founder of TEDxSydney thinks “humility, flexibility and knowing when to let go” is the stuff of true leadership. We’ve partnered with TEDxSydney to bring the TED conference to Chifley. To maximise the opportunity to bring people together and share ideas, we will VIVID SYDNEY 6 TEDxSydney Prepare to have your mind blown Great leaders never stop learning. We hope to see you there. Thanks for reading and we hope you enjoy our latest edition. 3 The Diary ISSUE #08 — LEADERSHIP What makes a great leader? Are leading businesses investing enough into developing the future leaders of Australia? What are we doing as individuals to become better leaders, not only in our organisations but in the wider community? As the popular saying goes, “Management is doing things right and leadership is doing the right things.” So how do we do the right things? 2 D I A RY Neighbourhood Cobbler to the Elite Shoe Worx was one of Chifley’s first retail tenants when the building opened over 22 years ago. A third generation cobbler, Shoe Worx owner Louie Shrour tells Ben&Co. how he became the cobbler to the luxury market. A good pair of shoes should suit their purpose but they should also last you a lifetime. I’m lucky that my clients generally buy shoes that are worth repairing.” “My dad started in the business when he was 14, so I grew up helping out in his shop on Martin Place”, says Louie Shrour. Finally following in his father’s footsteps after brief spells as a dental technician and a police officer, Louie opened Shoe Worx in 1992 and attributes his success at Chifley to luck, hard work and his father, “I’ve incorporated everything I learned from Dad into my business”. To celebrate the new store opening, receive a $100 Menswear gift card with any footwear purchase until 31 May 2015.* Aquila, Shop 08, Upper Ground *Terms and conditions apply, see in store for details. His commitment to quality has also earned him a reputation outside of Chifley with ninety percent of his business coming from Sydney’s major international fashion houses. Brands such as Chanel, Prada, Gucci, Ferragamo and Hermès all regularly call on Louie for shoe and leather repairs, and he has learned from years of experience that luxury is something worth investing in, “Real luxury sits outside of mainstream fashion and has built its own identity. Ferragamo, for example, has moved with the times and created its own style, sticking with the old but also moving with the new.” When he’s not behind the Shoe Worx counter, Louie travels to the big fashion houses to study their manufacturing techniques and production lines, “It’s a great insight into the way something is made and it’s taught me a lot”, he says. So who makes the best shoes? “For me, the Italians make the best women’s shoes and the English make the best men’s shoes. A good pair of shoes should suit their purpose but they should also last you a lifetime.” A little-known fact about Chifley’s favourite cobbler is that he can often be found at some of the world’s highest stakes poker tables. As a part time professional poker player, Louie competes in tournaments across the world, including the World Series. Louie is offering a complimentary shoe polish and treatment with every shoe repair until 31 May 2015.* Chifley Shoe Worx, Shop 25, Level One As Chairman of ANZ, can you tell us how you lead effectively in a board member capacity? You’ve been known to give a lot of your time to mentoring others, what qualities should people look for in a mentor and how do they seek out the right person? In corporations and even in not-for-profits, the role of a chairman is to select the leader of the group and then have a schizophrenic relationship with that leader. First you have to assist that leader, advise them and help them to fly. The schizophrenic bit is that you have to watch them as well. If they’re sinking, you have to assist them to change or if that can’t be done then change them. A good chairman also makes sure that everybody has a say but nobody unduly dominates. They focus the team so they can do their job and focus on the resolutions before them, making sure they get sufficient information and at the same time allow active and diligent questioning. On the other hand, you have to be strong to lead your team but it has to be a fair strength that recognises it’s a team and everybody must have a say and most importantly feel that they do. The most important thing in a mentor-mentee relationship is that you’re confident that your mentor is thinking about you. For me, the best mentors I’ve had in my life have been people who genuinely care about me. They don’t have conflict if they’re close to me in business, they’re looking simply for the benefit of giving me unbiased and strong advice. How can leading businesses invest in the development of future leaders of Australia? What is the key to a successful relationship between a CEO and chairman? Firstly, if you adhere and understand what your role is as Chairman and the CEO understands what their role is, that’s probably the best starting point for a good relationship. A good chairman manages the role very carefully, understands that the leader of the organisation is the CEO but is also aware that the Chairman also provides a vital leadership role. A good CEO doesn’t believe they have absolute power and relishes the relationship with the Chairman, realising that they can help them to work better. It must be a privilege to be invited onto a board of directors, what motivates you when deciding if the role is right for you? The first thing for me is to look to see who are the others involved in the company. That’s a three-fold test: first, who are the directors? Second, who is the CEO and management team? Third, who are the owners? The second thing after looking at the people is to look at the industry. There are some industries that I enjoy and feel I know something about, and then there are others that I don’t and I would have to weigh up if it’s an industry I’m interested in. The third aspect I would look at is the strategy of the company and if it has a strategy I could contribute to and would like to be involved in. In your opinion, are Australian companies doing enough to ensure gender equality and diversity in leadership roles? How can this be improved? From a very slow start, there has been an improvement in an understanding that this is important. It is important from two aspects: to be able to choose the best person from 100% of the population must, by definition, be a more satisfying and correct choice than just A good chairman makes sure that everybody has a say but nobody unduly dominates. choosing from 49%. Secondly, it is proven to me having been on boards with gender diversity that they are absolutely better boards. The concept of being on a board of people identical to myself doesn’t appeal to me. There is a move to get more females on the ASX 200, so there’s growth but it’s not good enough yet. I applaud the AICD’s (Australian Institute of Company Directors) recent announcement to get to 30% by 2016 and I know that a lot of organisations, incl­uding ANZ, are working very hard towards making a larger contribution. Who has been the most inspirational female leader you have worked with, and what attributes does she possess that could empower other women? I’ve been lucky enough to be on boards with many great women. If pushed to point out one, I would say Gillian Broadbent, who I’m lucky enough to share an office with here at Chifley. Gillian continues to open my eyes to many things I don’t see, she’s tip-top in her thinking and I’ve learned a great deal from her. I’m also currently working with Alison Watkins, CEO at Coca Cola Amatil, who is outstanding. She brings an incredible drive, an excellent way of dealing with people, a great love of new ideas and a focus on staff and stakeholders. I should add, these women stand in my opinion against all CEOs; I’m not suggesting they have a separate category. The biggest trick is to actually concentrate on it. When I look back on my career, the concept of succession wasn’t really looked at until fairly recently. It’s very important. Not just at the very top but right through the business. Recognising that succession is important, doing it often and early and in a clever and sustainable way is the best way to ensure that people know they can progress through a business, and also to have the right people ready to take over when change occurs. Why are the arts and culture sectors important to you and to Australia? I’ve been brought up in a family that’s had enormous joy from the arts. I was taught to think about and enjoy the arts since I was a little boy. Walls without paintings are quite boring, life without music is quite uninspiring. For me it’s a joy. For a country, the arts are a part of innovation. Artists, whatever they do, are creating something either from nothing or from what limited things are given to that person—there’s interpretation and innovation and life is improved by innovation. If you could have one hour with a leader throughout history, who would it be and why? Given my South African background, I would choose Nelson Mandela. Having read his book a couple of times, I’d really like to ask him why he wasn’t angrier. I’ve been to Robben Island and I’ve seen the cell he lived in for so many years. I’d love to hear what a wonderful thinker he clearly was and how he could actively forgive and work for the better. I think he and what he achieved was extraordinary. ISSUE #08­ — LEADERSHIP Aquila takes its fashion cues from European style trends, producing men’s clothing and handmade shoes that last. This season’s highlights include the 1958 Collection—a selection of the finest boots, Oxfords and monk straps from Toscana, Italy’s premier footwear region. The double monk strap ‘Stelleck’ (pictured) is a great alternative to an Oxford lace-up, and in high shine leather will smarten up any suit and see you through to formal evening events. 5 Gonski Reports As Chairman of ANZ and Coca Cola Amatil, David Gonski is one of the most prominent business leaders in Australia. With leadership roles in education, health, public policy and the arts, Gonski shares his thoughts on the intricacies of leadership in the boardroom and what he looks for in new opportunities. By using quality materials such as internationally sourced leathers and traditional hand-craftsmanship, Shoe Worx offers a service that is hard to match. Louie has built a loyal following of Chifley customers, “With our techniques you can notice the difference straightaway. If our customers try other places, they always come back dissatisfied, so it makes me really happy knowing that we do things differently.” At a time when the mass-market production of leather goods is impacting quality more than ever, Louie’s business has remained focused on quality and service, “Quality isn’t what it used to be and people don’t tend to repair shoes at the lower end of the market. That’s why I targeted the top end of the market and opened at Chifley. Aquila Walks the Walk With the finest selection of business and casual shoes and menswear, Aquila opens at Chifley. 4 Opinion T E DXS Y D N E Y T E DXS Y D N E Y TEDXSYDNEY 2015 TED — Technology, Entertainment, Design — started with a few hundred people in a single annual conference in California. Today, it is a global phenomenon with $45 million in revenues. Ben&Co. meets the man who brought TED to Sydney and the team who help bring Australia’s “ideas worth spreading” to the world. PHOTOGRAPHS COURTESY OF TEDXSYDNEY 7 ISSUE #08­ — LEADERSHIP 12 MINUTES TO CHANGE THE WORLD 6 T E DXS Y D N E Y The first TED conference in 1984 was a disaster. Only 300 people came and founder Richard Saul Wurman had to let half of them in for free. By 1990, the convergence of technology, entertainment and design was gaining traction in California’s intellectual circles and thanks to a $3,000 ticket price, the conferences soon became a pre-Internet word of mouth phenomenon. Early TED conferences were responsible for the unveiling of the Apple Macintosh only a few weeks after completion, and the first publicising of Google and Adobe Photoshop. British publisher and entrepreneur Chris Anderson bought TED in 2001 for $12 million with a stated goal of “ideas worth spreading”, but the real breakthrough came in 2006 with the launch of ted.com. TED went from conference to global media brand with TED Talks online being viewed collectively more than 1 billion times since 2006 and translated into 95 languages. In March 2009, TED conceived a franchise version of itself called TEDx, which saw the company grant licenses to international curators to organise local mini-TED events. Remo Giuffre is the man responsible for creating TEDxSydney. A lawyer by training, brand strategist, thought-leader and visionary, Giuffre is known for creating retail history with the launch of Sydney’s first concept shop, the General Thinking Store in 1988. Giuffre was invited to TED by Wurman himself on the condition that he bring along 8 T E DXS Y D N E Y 800 copies of General Thinking’s highly-acclaimed mail order catalogue to Japan for the fourth TED conference. This began a 22-year association with the brand. Giuffre was approached directly by Anderson and TEDx founder Lara Stein, who Giuffre had known for years from her days heading up Microsoft in New York, “Frankly, it wasn’t on my radar”, he says. “When TED asked me to do it in 2009, I was doing my retail from a hole in the wall in Bondi, so taking on a big voluntary project like TEDx didn’t make a whole lot of sense.” Giuffre sat on the idea for a week before making a decision, “I was about to turn 50, so it seemed like a good time to go outside of my comfort zone. I wanted to refocus myself away from things and more towards ideas.” 9 → Mesmerised audiences are a common sight at TED. ↓ Video mission control, backstage of the Concert Hall at TEDxSydney 2014. ↘ TEDxSydney moved from Carriageworks to the iconic Sydney Opera House in 2014. Thanks to a bulging book of contacts, Giuffre put together a team of people at the top of their game, including ABC journalist and documentary filmmaker Edwina Throsby, and TEDxSydney quickly picked up momentum. The first event at Carriageworks in 2010 sold out and immediately established TEDxSydney as a leading platform for the propagation of Australian ideas, innovation and creativity to the rest of the world. “We’ve narrowed our curatorial focus to become a platform for Australian people with ideas worth spreading. We don’t fly people in unless they’re Australians abroad so we’re a talent scout for this part of the world for the rest of the ‘TED-iverse’”. ISSUE #08­ — LEADERSHIP ↑ TEDxSydney founder Remo Giuffre. ↓ The Concert Hall at the Sydney Opera House. ↘ Head of Curatorial, Edwina Throsby on stage during TEDxSydney 2014. We constantly get feedback saying that TED was the catalyst for people changing jobs or doing something different REMO & EDWINA Top TED Talks 01— SIR KEN ROBINSON How schools kill creativity “There’s a reason it’s the most viewed TED talk of all time.” 02— LAWRENCE LESSIG The unstoppable walk to political reform “A wonderful rhetorical look at the problems with democracy in the U.S.” 03— ANDREW SOLOMON How the worst moments in our lives make us who we are “A stunning piece of oratory, wonderfully constructed and performed.” With more than 3,000 TEDx events globally and up to five per day across 145 countries in the world (including an event with six hundred people on a floating hotel in the middle of the Amazon forest), the scale and production of TEDxSydney set it apart. According to Giuffre, “Ours is the most ‘TED-like’ event, along with perhaps Berlin and Amsterdam.” The move to the Opera House in 2014 packs some international punch for the event and the team is inundated with people wanting to speak on the TEDxSydney stage for the Opera House experience. Despite TED’s closely governed editorial process (volunteers who organise TEDx events receive a hundred-and-thirty-six-page manual of regulations and requirements), Sydney still manages to add its own ingredients to the TED recipe, “We’re innovating in a whole bunch of ways beyond even where TED has been”, says Giuffre. “Food, for example, is part of the curatorial mix. We’ve sourced food from the asylum seeker and refugee community and crowd-farmed food from the audience of the event. We also manifest the community in a far more visible way than any other TEDx event—we have almost 3,000 people profiled on our website.” When it comes to sourcing and selecting Australian speakers, Head of Curatorial Edwina Throsby steps in. “I’m part of a brilliant team of eight people and we start meeting a month after each event and cast a net as wide as we can, any Australian we can think of.” A long list comes down to thirty or forty people and that’s where the hard work starts, “We want a diversity of speakers, talks, background and styles to create a program that challenges our diverse, curious and very smart audience. We can’t put in an old idea because our audience is so ahead of the curve, so the selection process becomes extremely challenging, fun but challenging.” Australia presents an abundance of suitable speakers, but the magic combination is hard to find. “We look for people at the vanguard of what they’re doing, who have the skill and charisma to present complex ideas in a short space of time”, says Throsby, “It’s a particular skill to take your life’s work, current research project or a wonderful personal journey and condense it without dumbing it down. That’s where the field narrows.” By the time the speakers are on the stage, the TEDx team has been working with them for months. First drafts come in three months T E DXS Y D N E Y 10 T E DXS Y D N E Y 11 I D E A S & I N S P I R AT I O N Top Three Must-See Talks at TEDxSydney Renowned for its diverse spectrum of speakers, this year’s line up won’t disappoint. Ben&Co. picks three talks to look out for on the day. I would recommend every single speaker to the Chifley audience. I say settle in at the beginning of the day and watch until the end! 01— TOM UGLOW Creative Director, Google Creative Lab Chifley Session: Two 02— HELEN DURHAM Director, International Law and Co-operation, International Community of the Red Cross Chifley Session: Two 03­— DR MUNJED AL MEDERIS Orthopedic Surgeon & Writer Chifley Session: Three Sunday-coder and occasional knitter, Tom founded Google Creative Lab after eight years with the company. He works on experimental projects that connect people that use Google, YouTube and Android in creative ways, and his team helps charities, agencies and cultural organisations explore new forms of creativity using digital tools. The first woman to head International Law and Policy, Helen is one of only five directors at the ICRC and describes herself as a “gentle irritant to decision making”. As a law student, she was instrumental in classifying rape a war crime and has been known to take calls from The Hague while out shopping with her kids. Born in Iraq, Al Mederis fled to Australia as a refugee and embarked on a journey to become an Orthopedic Surgeon on his release from a detention centre in 2000. Inspired by “The Terminator” movie, he has pursued a lifelong passion to combine robotics and humans, becoming a world leader in Osseointegration surgery. Munjed has currently helped more than 108 amputees. ISSUE #08­ — LEADERSHIP For the full TEDxSydney program, list of speakers and session times at Chifley, visit the website. chifley.com.au before the event for first round feedback, “For example, we ask a lot of scientists to put the science back in because there’s a sense that for a generalist audience, scientific concepts are too complex and that’s not true. We want the data, the research and the analysis.” Rehearsals start the following month, some over Skype if speakers are overseas or interstate, and a full rehearsal happens a few days before the event, “It’s a bit like the process an author goes through with a good editor: the idea and content is all the author’s, but the editor is there to give feedback and support. Everyone works very hard to ensure the talk is as good as it can be.” lawyer, neurosurgeon and toilet supplier in the line up, people can expect to be surprised and challenged. “I would recommend every single speaker to the Chifley audience,” says Throsby, “I think it’s wonderful when people listen to things outside of their professional areas or interests. I say settle in at the beginning of the day and watch until the end!” is coming to Chifley Come together. Share ideas. Be inspired. The spreading of ideas has led to significant innovations and success for some speakers, proving that twelve minutes on the TEDxSydney stage can be invaluable, “We constantly get feedback saying that TED was the catalyst for people changing jobs or doing something different”, says Throsby, “It inspires people to do and be better.” Last year, Tim Sharp, an artist with autism and his mother Judy received a book deal as a result of being on the TED stage and have taken the last 12 months off to travel the world to speak at international autism events. “This platform will amplify speakers to the world through our own media and TED.com, who picks up our content” says Giuffre, “so it becomes a life-changing thing for anybody taking part.” Tickets to this year’s event sold out before the speakers were even announced, which says something about TEDxSydney’s reputation for delivering the goods. With a death row ↖ Scholar and former soldier David Kilcullen talks about the future of coastal, connected cities at TEDxSydney 2014. Thursday 21 May UBS Auditorium Visit chifley.com.au for more information Official satellite event partners The full program is available on the TEDxSydney website. tedxsydney.com FA S H I O N & L I F E S T Y L E FA S H I O N & L I F E S T Y L E 12 13 Leadership to Suit your Style Ben&Co. explores the working wardrobes of three well-known leadership styles and reveals how these Autumn/Winter essentials can bring out your inner leader. Pacesetter The Pacesetter leads by example. They are competent leaders who set high standards for themselves and others, expecting excellence and self-direction and exemplifying it themselves. Works best: With a motivated team that better keep up! ISSUE #08­ — LEADERSHIP PEN Cartier Roadster pen $875, WATCH Daniel Wellington watch $299 all Pen Ultimate, MAGAZINE Fortune magazine $11 Chifley Newsagency, FRAGRANCE Assam Oudh Eau de Parfum 100ml $175, RAZOR $89, SHAVING BRUSH $149 all Crabtree & Evelyn, BELT $149 Farage, GLASSES Lindberg optical glasses $729 Lifestyle Optical. DRESS Bianca dress $349 Farage, SHOES Renzi shoes $795 Varese Shoes, FLOWERS Medium seasonal flower arrangement $70 Lotus Botanica. BAG $1635 Max Mara, FRAGRANCE Evelyn Rose Eau de Parfum 50ml $80 Crabtree & Evelyn, SUNGLASSES Christian Dior sunglasses $580 Lifestyle Optical, MAGAZINE Australian Traveller $9.95 Chifley Newsagency, PEN MontBlanc Ingrid pen $990, WATCH Daniel Wellington watch $199 all Pen Ultimate, NAIL POLISH Natio Mystic nail polish $9.95 Chifley Pharmacy. JACKET Saunders navy jacket $599, WAISTCOAT Defoe waistcoat $250, SHIRT Ethereal shirt $99.95, TIE Dubois grey tie $129.95, POCKET SQUARE Augusten pocket square $49.95 all M.J. Bale, SHOES Peyton shoes $249 Aquila. FA S H I O N & L I F E S T Y L E FA S H I O N & L I F E S T Y L E 14 15 Democratic The Democratic leader values collaboration and involves all individuals in the decision-making process. They delegate authority, encourage participation and derive their power from their team members’ respect. Works best: With an open team who relish being empowered. ISSUE #08­ — LEADERSHIP BAG Baillie laptop bag $399 SABA, LEATHER POLISH KIT Moneysworth leather tube polish kit (includes leather tube with applicator brush, shoe horn, black cream polish [pictured], polish cloth, polish brush [pictured], and quick polish sponges) $49.95 Chifley Shoe Worx, SHAVE TONIC Baxter of California shave tonic $29 The Chifley Barber, HAIR GEL Sebastian Liquid Steel $34 Pierre Haddad Hair Management, WATER BOTTLE Groove stainless steel filter bottle $52.95 CamelBak, BELT Messi belt $99.95 M.J. Bale. JACKET Como deconstructed jacket $695, SHIRT check shirt $169 all Farage, SCARF Hamel scarf $79.95 M.J. Bale, BOOTS Chestnut Craftsman boots $440 R.M.Williams, HOURGLASS $139 Pen Ultimate. COAT Carmen coat $830 Max&Co., BLOUSE Amico silk blouse $710 Max Mara, SHOES Danni flats $159.95 Leona Edmiston. BAG Agraria bag $395 Max&Co., HAND LOTION La Source hand therapy 100g $28 Crabtree & Evelyn, WALLET Angelina wallet $239, BELT $149 all Farage, NECKLACE Clairey necklace $139 Leona Edmiston, GLASSES Tiffany & Co. optical glasses $600 Lifestyle Optical. FA S H I O N & L I F E S T Y L E FA S H I O N & L I F E S T Y L E 16 17 Laissez-faire The Laissez-faire leader allows followers complete freedom to make decisions. They are comfortable with a high degree of autonomy and self-rule, while remaining open and available for guidance and feedback. Works best: With trustworthy, experienced workers who are accountable for their own actions. ISSUE #08­ — LEADERSHIP GLASSES Prada optical glasses $550 Lifestyle Optical, PEN Caran d’Ache rollerball $695, PEN CASE Caran d’Ache pen case $200, BOOK Caran d’Ache leather book $395, CARD CASE Caran d’Ache card case $175 all Pen Ultimate, CREAM Natio Renew Day Cream $24.95, CANDLE Be Enlightened Oriental Balies candle $39.95 all Chifley Pharmacy, PANTS Diploma pants $230 Max&Co. JACKET Sportmax Cereale jacket $1625 Max Mara, SHIRT Festival shirt $1250 Marina Rinaldi, SHOES Alamaro shoes $340 Max&Co. PLANT succulent terrarium $25 Lotus Botanica, MAGAZINE Monocle Magazine $13 Chifley Newsagency, SUNGLASSES Tom Ford sunglasses $740 Lifestyle Optical, SOCKS Diego red socks $19.95, Lorenzo stripe socks $19.95, BELT Parkes suede belt $89.95 all M.J. Bale. TRENCH Vanderbilt trench $499, BOWTIE Percival bowtie $99.95 all M.J. Bale, SHIRT Medium check shirt $150 SABA, SHOES Parkins shoes $219 Aquila. N I DA C O R P O R AT E The Power of Performance Performing with authority and authenticity is a skill used from Broadway to the boardroom. At the National Institute of Dramatic Art in Sydney, a special Corporate Program reveals how techniques used in the performing arts can translate to a business environment. Actor and Senior NIDA Corporate Trainer Antony Grgas gives Ben&Co. his top tips on how to embrace your inner performer and communicate with clarity. If you’re nervous, your body will give you away. For inexperienced speakers, the physical act of being on stage can be the most difficult part of presenting, but a little coaching can go a long way. The most comm­on mistake is movement: people simply move around too much, swaying from side to side, or shifting their weight from one leg to the other. This is distracting and makes the speaker seem weak. These tips will help enhance your stage presence: 04 STAGE FRIGHT Breathing is usually the first thing to go when you’re feeling nervous and the best advice is simply to breathe deeply. Remember that nervous energy is good energy, simply adrenalin waiting to be used. If channelled correctly, it can improve your performance as it keeps your mind sharp and gives your performance added energy. These insights might help: People spend a lot of time thinking, “What am I going to say?” when they should be thinking, “What will the audience absorb?” Facts and figures are more easily absorbed when part of a story, so storytelling is a great way to illustrate a point. The ‘three-act structure’ is used in screenwriting to increase the effectiveness of a story, but can be applied to presentations to help structure the narrative. Rehearsing gives you a vocal and physical memory of what you need to do. According to Grgas, on average only twenty percent of people rehearse a presentation, but its importance can’t be underestimated. It helps the words to become second nature and the more natural the words, the more you can increase your ability to affect the audience. When rehearsing, look out for these three elements: Act 1: The Setup. Who are the audience, what is the problem and how does it relate to the audience? Act 2: The Confrontation. To resolve the problem, the speaker must get colleagues on board in order to work collectively towards a resolution. Act 3: The Resolution. Time to listen to questions, address feedback and wrap up next steps. Physical: Examine your body language, gesturing, eye contact and look out for fidgeting. Vocal: Listen out for pitch variation, pace, level of articulation and filler words such as “um”, “like” and “so”. If you’re practiced, filler words will disappear. Content: Is there a logical progression? Does it sit within your time frame? 05 THE LEADING ROLE When it comes to communicating effectively, we’re all challenged in our listening skills. In fast-paced business environments, it’s what gets us into trouble most of the time. Both in our professional and personal lives, interrupting when you think you’ve got the gist of the conversation, or thinking about what you’re going to say next rather than focusing on what’s being said are signs that you are not listening. It’s worth noting the following: 01: Adrenalin causes shallow breathing. Take a few deep centered breaths to give your brain the oxygen it needs. Slowing your breath will slow the heart rate and trick the body into thinking you are calmer. 02: Drink water. From a medical perspective, your voice works best when it’s hydrated. Have a glass of water handy and take sips occasionally, especially when you want to emphasise a point. 03: To harness your adrenalin, allow yourself the option to move around. If you do move, make sure it’s with purpose as wandering aimlessly is distracting. 01: Be present. Listen first and then formulate your response 02: There’s a scale between assertive and empathic—some people respond well to assertive leaders, while some prefer a more empathic approach as it makes them feel valued. Gauge what stimuli people respond to and use it to your advantage as a leader. 03: Pay attention to the people in the room. Are they confused, interested, distracted? Base your next statement on their cues, not what you’ve been waiting to say. ISSUE #08­ — LEADERSHIP For inexperienced speakers, the physical act of being on stage can be the most difficult part of presenting, but a little coaching can go a long way. 02 REHEARSALS 19 03 STAGE PRESENCE Eye contact: Find five friendly faces in the audience and make eye contact with them as you speak. Stance: Stand with your feet hip width apart, at your true height, long but not stiff. Start with hands by your sides or with one hand resting in the other, introducing gestures when the moment requires. Energy: Vary your energy levels. Our brains love variety, so use gestures, change your style and methods of self-expression, and avoid a monotone voice. 01 THE ART OF STORYTELLING 18 N I DA C O R P O R AT E T H E S O M M E L I E R S AYS 20 T H E S O M M E L I E R S AYS Rocco Esposito is Director of Wine at Vue de Monde and is one of Australia’s most highly regarded sommeliers. A Question of Taste 04— Foster & Rocco, Sangiovese Nuovo 2011 $40—$50 Castagna wines are amongst Australia’s best, with a unique quality that takes you to the land of origin—Beechworth, Victoria. First taste of this hand-crushed wine releases a white tea tip florality above soft fruits— persimmon, kumquat, pear and jasmine tea, as well as a sherry nuttiness, with spice and vanilla. Second tasting reveals laurel, wattle and kumquat skin, vermouth herb, brass and earth on the nose. Known as the region of Shiraz, Sangiovese is growing in popularity in Victoria’s Heathcote region. On the palate, this impressive wine is deep and searching but not forceful with fine soft tannins; though the sweet and sour fruit is so intense and lingering that they come through almost as an afterthought. Light and fragrant, if you want a red to drink slightly chilled, this is the one. Why this wine? An alternative to the norm with some great talking points. Pair it with: This demands texture: prosciutto, tartare, terrine... Occasion: Lunch with someone opinionated; open this bottle and start arguing. Why this wine? Easy to drink, cheerful and fun. Pair it with: On its own or with a nicely done Carpaccio of beef. Occasion: Any warm day, when you need something cold and it doesn’t have to be white. This wine is great for lunch with someone opinionated; open this bottle and start arguing. 01— Tar & Roses, Pinot Grigio 2014 $30—$40 02— Athletes of Wine, Vinero Romsey Chardonnay 2013 $50—$60 05— Bindi Wines, Original Vineyard Pinot Noir 2013 $90—$100 06— Pizzini, Coronamento Nebbiolo 2005 $130—$140 Tar & Roses is one of Victoria’s most innovative small producers, focusing on common varieties with a twist. Sourced from fruit in the up-and-coming wine region of the Strathbogie Ranges, it is packed with finesse and elegance, preserving the faint coppery highlights that are a Pinot’s hallmark. This wine is aromatically inviting with ripe pear and red apple scents, followed by a hint of honeysuckle and spice. The Athletes of Wine, Liam O’Brien & Matt Brooke, are two passionate Melbourne sommeliers. This Chardonnay from the Macedon Ranges is floral, mineral and delicately fine-boned. The wine takes weight very easily from the vineyard and vintage, but also from the winemaking approach, and before you know it you have a complex chewy gobstopper of a white rather than something simply reflective of the site itself. The Macedon Ranges is a must stop place for Pinot Noir lovers and is where winemaker Michael Dillon is producing one of Australia’s best. This wine is tightly wound and deeply elegant perfumed with brambly black fruit, notes of moss and earth, fragrances of peonies, spice and balsam. They meld seamlessly into a supple, focused and balanced full body that offers terrific minerality, fine-grained tannins and a lingering finish. The King Valley is a picturesque Victorian wine region with magnificent vine-growing hills. Lovely, lively, darting and fruit-scented— the aromatic power of this wine is impressive. On the palate, it is flavour-saturated, weighty and dense, packed with dancing blackberry and blackcurrant and freshened by a hint of raspberry. The tannins are graceful, the fruit engine is poised and perfumed, and it has a sleek, concentrated core. Why this wine? Because sometimes less is more. Pair it with: Best on its own, or with a mildly spiced charcuterie. Occasion: At the end of a deal-making day. Why this wine? It’s not reinventing the wheel, but you’ll want to go back for more. Pair it with: Scampi with brown butter and pangrattato. Occasion: Any. Remember ‘ABC’—Always Buy Chardonnay. Why this wine? I can’t get enough of its extraordinary complexity. Pair it with: Duck (of course), grilled kangaroo, cured wallaby or pheasant. Occasion: Decision-making dinners with clients, or for clients with good wine knowledge. Why this wine? It’s a great example of a worldclass variety. Pair it with: Tagliatelle with truffles, spinach pesto and a polenta crumbed soft centered duck egg…heaven! Occasion: Impress clients after the Pinot has done its job. To try the Tar & Roses Pinot Grigio or the Foster & Rocco Sangiovese Nuovo, head down to the Janus Sydney Wine Bar at Chifley. RRP based on Cellar Door or Boutique Wine Store prices. ISSUE #08­ — LEADERSHIP In 2009, Rocco was the recipient of The Age Good Food Guide Wine Service Award and rated in the Top 100 Most Influential People by The Age Magazine. He also owns and runs Project 49 in Beechworth, where he makes his own wine alongside consulting and education. Rocco shares six of the best Australian wines to help build your collection. 03— Castagna Harlequin, Roussanne Sauvignon Blanc Semillon & Viognier blend 2013 $35—$45 21 C O N V E R S AT I O N S 22 C O N V E R S AT I O N S 23 For Goodness Sake To celebrate its tenth anniversary, Vinnies CEO Sleepout is aiming to raise $10 million to support people experiencing homelessness. Ben&Co. goes to the heart of an initiative that sees Australia’s prominent business leaders sleeping rough. “It’s a shocking reality that over 105,000 people are experiencing homelessness in Australia and more than 28,000 are children under twelve”, says Michael Perusco, CEO of St Vincent de Paul Society NSW. The Vinnies CEO Sleepout, which sees some of the country’s highest paid bosses sleeping rough for one night, was the brainchild of Sydney businessman Bernard Fehon and began as a local community event in Paramatta in 2006. The idea is simple: walk a mile in someone’s shoes and you’ll get a better understanding of that person. In 2010, the event went national and attracted over 700 CEOs in seven cities, raising $2.9 million. Over the last nine years, the Sleepout has raised a total of $24 million. Adapt or Get Left Behind Probably time management. It’s a big region with a 2-3 hour time difference and a four hour flight between the two states. It’s a case of constantly reprioritising—I could work 24hours a day and still feel there was more to do so juggling priorities is key. How did you get to where you are today? I joined Hays in London as a trainee recruitment consultant and 28 years later, here I am. I spent 12 years in our UK business before moving out to Western Australia in 2001. I was there for 11 years, in which time it grew from 15 to 250 staff, and then came to NSW to look after both states. What do you love about the business? We’re a professional consulting business, so we’re finding the right jobs for candidates and the right people for organisations. I love getting the results and providing solutions for clients. I also love our fast-paced sales culture; we set ourselves goals and achieve them. With the growth of social media and networking sites such as LinkedIn, how does Hays stay competitive? Social media will never completely replace the professional recruitment consultant, but 1969 Founded in London 8,748 Staff globally it can add massive benefits. We try to stay at the forefront of the digital evolution; we’ve partnered with Google, installing a Google search engine into our database and we are one of a few companies who have a legitimate integration with LinkedIn, which allows us to search our database for candidates with part­icular attributes while searching LinkedIn simultaneously and in real time. With perm­ission, we can then add LinkedIn members to our database with one click. This means our entire talent pool is updated, current and completely searchable using our in-house Google technology. We are now the most followed recruitment firm on LinkedIn. It’s a case of embracing social media and not being averse to change. What is the current state of employment in Australia? What are the key challenges facing the employment market in the future? Unemployment statistics have dropped in the last month and we’ve seen a marked improvement in the recruitment market in the last 12 months, particularly in NSW. Skill shortages are always going to be a challenge and with a population the size of Australia, they are going to exist wherever there are buoyant markets. The key growth industries are construction and engineering thanks to Australia’s infrastructure projects, financial services, and digital and I.T. There are jobs in the digital sector that didn’t exist two years ago, so that’s a continually evolving space. 61% Female employees While the initiative knows that going without a bed for one night doesn’t provide an understanding of what homeless people face every day, it gives insight into what is a frightening reality for some Australians, “I think what it really brought home to me”, says MP Kelly O’Dwyer “was just how isolating it is to be out in the open on a cold winter’s night.” Regardless of industry, what qualities do you think employers most commonly look for in an employee? Media personality Deborah Hutton sleeps out. The event isn’t just about a night on the street; it’s an opportunity to shatter stereotypes and learn the truths behind homelessness in Australia. Jeremy Carter, CEO of Fusion Wealth Advisory Strategy, is on his fourth Sleepout, “Homelessness isn’t just the man sleeping on the street corner, it’s an issue that we often don’t see. It can happen to anyone, from any demographic.” The event is a chance for business leaders to brainstorm ideas on how to make a difference. “This should be a challenge for all of us, not just the Government and community organisations”, says MP Kevin The money raised goes directly towards helping people experiencing homelessness, “Last year alone, we provided 822,509 meals and 257,287 beds”, says Perusco. Donations also go towards other key initiatives such as educational and vocational courses, counselling, drug and alcohol rehabilitation and health clinic services, which aim to give crucial assistance and tackle the causes, in the hope of permanently breaking the cycle. This year, the charity is aiming higher than ever—to raise $10 million. “This is not an insurmountable issue”, says Perusco, “if we support people, they can get back on their feet.” Chifley is calling all CEOs to sign up and raise money and awareness for homelessness in Australia. To take part in this year’s CEO Sleepout on 18 June, visit ceosleepout.org.au Contact Us to Win For your chance to win one of two Daniel Wellington Classic watches from Pen Ultimate, let us know who in Chifley you would like to see featured in the next issue of Ben&Co. and why. Most employers are looking for someone who can hit the ground running, so the right training and the relevant skills are usually the priorities. On top of that, interpersonal and communication skills, flexibility, willing­ness to learn and a good work ethic are all crucial, the perfect employee is the whole package. editor@benandco.com.au As someone in a leadership position, what skills are needed to be a great leader today? Hard work, you won’t get respect unless you’re willing to roll your sleeves up. Having the right people, understanding them, putting them in the right roles and building a culture around them is also crucial. Having the right culture in place should be the number one strategy in any business, with zero tolerance for people who don’t adhere to your values. It’s about having the vision, getting the engagement, setting clear goals and inspiring people to achieve these goals. I also find that the best leaders listen rather than talk and are continually getting feedback and working on it. Lastly, being decisive helps and so too does embracing change, because if you’re not ready to change, you just get left behind. Hays Level 11, Chifley 3 Female board members out of 8 (AUS/NZ) 244 Offices in 33 countries *Terms and conditions apply, visit chifley.com.au Chifley Q&A If you could spend one hour with a great historical leader, who would it be and why? Hannah Faithfull Stephen Bajraszewski Morgan Stanley La Trobe Financial Agricultural Bank of China Coco Chanel. She’s not only a fashion icon; she opened doors and broke through ceilings for women everywhere. Gough Whitlam. His visionary approach to social engineering showed decisiveness in taking action, which we can all learn from. Giovanni Medici. He started the first bank in 1397. I’d like to see where banking started and how it has shaped the way we bank today. Aung San Suu Kyi. I’d like to find out where she gets her inner strength. Hays Kristie Sharp Cepheus Yap ISSUE #08­ — LEADERSHIP As Director of NSW and WA at Hays, Jane McNeill tells Ben&Co. why embracing the digital evolution has enabled Hays to become the most globally followed recruitment firm on LinkedIn. As Director of NSW and WA at Hays Australia, you are responsible for 400 staff in two states. What is the biggest challenge of the role? Rudd, “When you add the business sector to the equation, you get a far better delivery of these services.” SPECIAL OPENING OFFER To celebrate the opening of the new Aquila store at Chifley, receive a $100 Menswear gift card with any footwear purchase. Shop 08, Upper Ground Floor Terms and conditions apply. See in store for details. Valid only at Chifley until 31 May 2015.chifley.com.au