The Growth Majority: Insights into the buying behavior of Multicultural consumers 1 Copyright © 2012 The Nielsen Company. Confidential and proprietary. The Growth Majority 2 Copyright © 2012 The Nielsen Company. Confidential and proprietary. Ethnic Households will be the Majority by 2050 Distribution of the U.S. Population Hispanic Black Asian White Non-Hispanic 46% 70% 65% 60% 35% 4% 13% 5% 14% 6% 14% 60% 7% 14% 51% 8% 15% 54% 9% 15% 13% 16% 19% 23% 27% 30% 2000 2010 2020 2030 2040 2050 3 Source: US Census Copyright © 2012 The Nielsen Company. Confidential and proprietary. The White Non-Hispanic Population Skews Much Older Today Asian Black Hispanic White Non-Hispanic 5% 5% 5% 6% 5% 4% 13% 16% 17% 14% 12% 9% 13% 15% 22% 68% Total 56% Under 12 18% 19% 60% 60% 68% 12-17 18-34 35-54 Population Age By Ethnicity 7% 79% 55+ 4 Source: US Census Copyright © 2012 The Nielsen Company. Confidential and proprietary. Nearly 92% of the nation’s population growth came from minorities of all types Hispanics Blacks Asians Whites 5 2010 versus 2000 Source: USA TODAY / U.S. Census Bureau Copyright © 2012 The Nielsen Company. Confidential and proprietary. “Non-Whites & Hispanics accounted for 98% of the population growth in large metro areas” % U.S. White Population 86 82 77 71 82 80 '00 '10 73 63 57 '90 '00 Large metros '10 '90 '00 '10 '90 Small metros Non-metro areas 6 Source: State of Metropolitan America - Brookings Copyright © 2012 The Nielsen Company. Confidential and proprietary. And some other amazing factoids to drive your multicultural engagements % U.S. White Population 71 63 '90 '00 Large metros 57 '10 86 82 “42 of 100 77largest metros lost white 73 population & 22 are “majority minority” populations” “Asians even more 80 concentrated with 1/3rd living in just three metros: Los Angeles, New York, & San Francisco” “Nearly half of Hispanics live in just 10 large metros, but those accounted for only 36% of Hispanic '90 '00 '10 growth” “Atlanta, Dallas & Houston led all metros in Black population gains, while populations dropped in New '90 '00 & '10 York, Chicago Detroit” Small metros 82 Non-metro areas 7 Source: State of Metropolitan America - Brookings Copyright © 2012 The Nielsen Company. Confidential and proprietary. “Hispanic shoppers bring increased buying power as numbers rise” Hispanic Buying Power $1.0 Trillions 9% $1.3 4% 1980 2009 2010 Latinos of Mexican heritage represent the single most influential segment of the Hispanic market w/ $616 billion in buying power 2015 8 Source: Package Facts (estimates) via Convenience Store News Copyright © 2012 The Nielsen Company. Confidential and proprietary. Hispanics shop less often, but spend more per trip & annually, and less deal prone Total Retail Channels Shopping Trips Per Household 150 Basket Ring Dollars Per Trip $55 $50 145 $45 $40 140 Hispanic - Spanish Prefered Hispanic - English Preferred Hispanic - Spanish Prefered White Non-Hispanic Basket Ring Dollars Per Household $7,500 Hispanic English Preferred White Non-Hispanic % Dollars on Deal 28% $7,250 $7,000 $6,750 22% $6,500 Hispanic - Spanish Prefered Hispanic - English Preferred White Non-Hispanic Hispanic - Spanish Prefered Hispanic - English Preferred White Non-Hispanic 9 Source: Nielsen Homescan; Total U.S. 52 weeks ending 12/31/2011; excludes gas only or Rx only trips Copyright © 2012 The Nielsen Company. Confidential and proprietary. African Americans shop often, spend less per trip & overall, and less deal prone Total Retail Channels Shopping Trips Per Household 170 Basket Ring Dollars Per Trip $45 165 160 $40 155 $35 150 145 $30 140 African Am erican African Am erican Non-African Am erican Basket Ring Dollars Per Household Non-African Am erican % Dollars on Deal $7,000 30% $6,500 25% $6,000 20% 15% $5,500 African Am erican Non-African Am erican African Am erican Non-African Am erican 10 Source: Nielsen Homescan; Total U.S. 52 weeks ending 12/31/2011; excludes gas only or Rx only trips Copyright © 2012 The Nielsen Company. Confidential and proprietary. Asians shop more often, spend slightly less per trip & are more deal prone Total Retail Channels Shopping Trips Per Household Basket Ring Dollars Per Trip 155 $48 150 $46 145 $44 $42 140 Asian Asian White Non-Hispanic Basket Ring Dollars Per Household White Non-Hispanic % Dollars on Deal 34% $7,000 30% $6,750 26% 22% $6,500 Asian White Non-Hispanic Asian White Non-Hispanic 11 Source: Nielsen Homescan; Total U.S. 52 weeks ending 12/31/2011; excludes gas only or Rx only trips Copyright © 2012 The Nielsen Company. Confidential and proprietary. English-preferred exhibit trip preference within supercenters & mass-merchandisers Shopping Trips Per Household Grocery Stores Supercenters 28 27 26 25 24 23 22 21 20 56 51 46 Hispanic - Spanish Prefered Hispanic - English Preferred Hispanic - Spanish Prefered White Non-Hispanic Mass Merchandisers 15 Hispanic - English Preferred White Non-Hispanic Drug Stores 14 14 13 13 12 11 12 10 Hispanic - Spanish Prefered Hispanic - English Preferred White Non-Hispanic Hispanic - Spanish Prefered Hispanic - English Preferred White Non-Hispanic 12 Source: Nielsen Homescan; Total U.S. 52 weeks ending 12/31/2011; excludes gas only or Rx only trips Copyright © 2012 The Nielsen Company. Confidential and proprietary. Except for drugstores, African Americans make fewer trips to major channels Shopping Trips Per Household Grocery Stores Supercenters 60 26 25 24 23 55 22 21 20 50 African Am erican African Am erican Non-African Am erican Mass Merchandisers 13 Non-African Am erican Drug Stores 16 15 12 14 11 13 12 10 African Am erican Non-African Am erican African Am erican Non-African Am erican 13 Source: Nielsen Homescan; Total U.S. 52 weeks ending 12/31/2011; excludes gas only or Rx only trips Copyright © 2012 The Nielsen Company. Confidential and proprietary. Asian households more frequent shoppers in all major channels but supercenters Shopping Trips Per Household Grocery Stores Supercenters 60 28 26 59 24 22 58 20 57 18 16 56 Asian Asian White Non-Hispanic Mass Merchandisers 16 White Non-Hispanic Drug Stores 16 15 14 14 12 13 12 10 Asian White Non-Hispanic Asian White Non-Hispanic 14 Source: Nielsen Homescan; Total U.S. 52 weeks ending 12/31/2011; excludes gas only or Rx only trips Copyright © 2012 The Nielsen Company. Confidential and proprietary. Hispanics offset less frequent shopping by spending more per trip Basket Ring Dollars Per Trip Grocery Stores Supercenters $48 $70 $47 $46 $65 $45 $44 $43 $42 $60 $55 Hispanic - Spanish Preferred Hispanic - English Preferred Hispanic - Spanish Preferred White Non-Hispanic Mass Merchandisers $55 Hispanic - English Preferred White Non-Hispanic Drug Stores $26 $25 $50 $24 $23 $45 Hispanic - Spanish Preferred Hispanic - English Preferred White Non-Hispanic Hispanic - Spanish Preferred Hispanic - English Preferred White Non-Hispanic 15 Source: Nielsen Homescan; Total U.S. 52 weeks ending 12/31/2011; excludes gas only or Rx only trips Copyright © 2012 The Nielsen Company. Confidential and proprietary. African Americans spend less per trip in major retail channels Basket Ring Dollars Per Trip Grocery Stores Supercenters $45 $65 $40 $60 $35 $55 $50 $30 African Am erican African Am erican Non-African Am erican Mass Merchandisers $50 Non-African Am erican Drug Stores $25 $24 $23 $45 $22 $21 $20 $40 African Am erican Non-African Am erican African Am erican Non-African Am erican 16 Source: Nielsen Homescan; Total U.S. 52 weeks ending 12/31/2011; excludes gas only or Rx only trips Copyright © 2012 The Nielsen Company. Confidential and proprietary. Asians offset their frequent shopping by spending less per trip Basket Ring Dollars Per Trip Grocery Stores Supercenters $45 $65 $40 $60 $35 $55 $50 $30 Asian Asian White Non-Hispanic Mass Merchandisers $50 White Non-Hispanic Drug Stores $28 $26 $24 $45 $22 $20 $40 Asian White Non-Hispanic Asian White Non-Hispanic 17 Source: Nielsen Homescan; Total U.S. 52 weeks ending 12/31/2011; excludes gas only or Rx only trips Copyright © 2012 The Nielsen Company. Confidential and proprietary. Hispanics measure up well to White NonHispanics in these channels Shopping Trips Per Household Warehouse Clubs Dollar Stores 15 15 10 10 5 5 Hispanic - Spanish Preferred Hispanic - English Preferred White Non-Hispanic Hispanic - Spanish Preferred Hispanic - English Preferred White Non-Hispanic Convenience/Gas 15 10 5 Hispanic - Spanish Preferred Hispanic - English Preferred White Non-Hispanic 18 Source: Nielsen Homescan; Total U.S. 52 weeks ending 12/31/2011; excludes gas only or Rx only trips Copyright © 2012 The Nielsen Company. Confidential and proprietary. African Americans are more frequent shoppers in dollar stores & c-stores Shopping Trips Per Household Warehouse Clubs Dollar Stores 25 15 20 15 10 10 5 5 African Am erican Non-African Am erican African Am erican Non-African Am erican Convenience/Gas 20 15 10 5 African Am erican Non-African Am erican 19 Source: Nielsen Homescan; Total U.S. 52 weeks ending 12/31/2011; excludes gas only or Rx only trips Copyright © 2012 The Nielsen Company. Confidential and proprietary. Asians very frequent club shoppers, but not in dollar or convenience/gas Shopping Trips Per Household Warehouse Clubs Dollar Stores 15 15 10 10 5 5 Asian White Non-Hispanic Asian White Non-Hispanic Convenience/Gas 15 10 5 Asian White Non-Hispanic 20 Source: Nielsen Homescan; Total U.S. 52 weeks ending 12/31/2011; excludes gas only or Rx only trips Copyright © 2012 The Nielsen Company. Confidential and proprietary. Hispanic households spend more on basic food ingredients Hispanic Nielsen Edible Category Dollar Index Dried Vegetables & Grains 221 Shortening Oil 152 Baby Food 150 Purchase index: Shortening Oil 138 share of Hispanic $ divided by U.S. Canned Milk & Creamers 134 sales household $ share Shelf-Stable Juices & Drinks 133 X 100 Eggs 130 Refrigerated Juices & Drinks 129 Shortening Oil 129 Gum 127 21 Source: Nielsen Homescan, 52 Weeks Ending 12/31/2011; UPC-coded Copyright © 2012 The Nielsen Company. Confidential and proprietary. Hispanic households spend more on beauty care & categories for babies Hispanic Nielsen Non-Edible Category Dollar Index Hair Care 154 Women’s Fragrances 149 Grooming Aids 144 Purchase index: Disposable Diapers 144 share of Hispanic $ divided by U.S. Family Planning 142 sales household $ share Photographic Supplies 142 X 100 Baby Needs 137 Sanitary Protection 129 Cosmetics 127 Laundry Supplies 124 22 Source: Nielsen Homescan, 52 Weeks Ending 12/31/2011; UPC-coded Copyright © 2012 The Nielsen Company. Confidential and proprietary. Language preference tied to category spending Share of Hispanic dollars by preferred language Spanish-Preferred Households English-Preferred Households Dried Vegetables & Grains Shortening Oil Men's Toiletries Baby Food Prepared Foods – Dry Mix All Nielsen Categories Charcoal & Accessories Pet Food Fzn Pizza & Snacks Diet Aids Englishpreferred households spend more on general population categories important Wine 23 Source: Nielsen Homescan, 52 Weeks Ending 12/31/2011; UPC-coded Copyright © 2012 The Nielsen Company. Confidential and proprietary. African American households spend more on basic food ingredients & beverages African American Nielsen Edible Category Dollar Index Frozen Meat, Poultry, Seafood 167 Dried Vegetables & Grains 164 Coolers 160 Purchase index: share of AA $ Shelf-Stable Juices & Drinks 156 divided by U.S. Refrigerated Juices & Drinks 154 sales household $ share Seasonings & Spices 153 X 100 Sugar & Sweeteners 150 Shortening & Oil 150 Non-Carbonated Soft Drinks 140 Cookware 134 24 Source: Nielsen Homescan, 52 Weeks Ending 12/31/2011; UPC-coded Copyright © 2012 The Nielsen Company. Confidential and proprietary. African American households spend more on personal & beauty care African American Nielsen Non-Edible Category Dollar Index Ethnic HBC 946 Feminine Hygiene 181 Fresheners & Deodorizers 179 Purchase index: share of AA $ Men’s Toiletries 171 divided by U.S. Personal Soap & Bath 164 sales household $ share Women’s Fragrances 162 X 100 Cookware 134 Sanitary Protection 132 Charcoal 129 Photographic Supplies 127 25 Source: Nielsen Homescan, 52 Weeks Ending 12/31/2011; UPC-coded Copyright © 2012 The Nielsen Company. Confidential and proprietary. Asian households spend more on foods that fit their dietary habits Asian Nielsen Edible Category Dollar Index Dried Vegetables & Grains 274 Baby Food 203 Refrigerated Juices & Drinks 152 Purchase index: share of Asian $ Fresh Produce 139 divided by U.S. Snacks, Dips – Dairy 137 sales household $ share Yogurt 128 X 100 Pasta 127 Dried Fruit 127 Shortening & Oil 126 Soup 124 26 Source: Nielsen Homescan, 52 Weeks Ending 12/31/2011; UPC-coded Copyright © 2012 The Nielsen Company. Confidential and proprietary. Asian households spend more on baby categories and personal & beauty care Asian Nielsen Non-Edible Category Dollar Index Photographic Supplies 289 Family Planning 284 Baby Needs 216 Purchase index: share of Asian $ Skin Care 192 divided by U.S. Disposable Diapers 165 sales household $ share Oral Hygiene 161 X 100 Sanitary Protection 159 Kitchen Gadgets 140 Hair Care 135 Vitamins 133 27 Source: Nielsen Homescan, 52 Weeks Ending 12/31/2011; UPC-coded Copyright © 2012 The Nielsen Company. Confidential and proprietary. H-E-B meets w/ customers, asks “what would you love to see?” and delivers! “They wanted more things that remind them of home.” North Lamar Boulevard and Rundberg Lane, North Austin, Texas “The $7 million remodeling project — which added 6,000 square feet and about 40 employees to the store — includes a masa factory that grinds corn daily, a tortilleria that will turn that masa into tortillas, a carniceria (Latinofocused butcher shop) and a deli with fresh salsas and cremas.” 28 Source: H-E-B & Alberto Martinez /Austin American-Statesman (photo) Copyright © 2012 The Nielsen Company. Confidential and proprietary. Winn-Dixie’s Miami store transforms—bilingual décor, made-to-order Cuban café & more! 29 Source: Winn-Dixie Copyright © 2012 The Nielsen Company. Confidential and proprietary. Pathmark catering to demographics of the neighborhood Progressive Grocer reported on Mar. 16, 2012— “Our remodeled Weehawken store…offers shoppers products that match their needs and cultural preferences,” said Sam Martin, president and CEO of Montvale, N.J.-based A&P. “With more diverse offerings and a friendlier, more modern atmosphere, this renovation is a prime example of our goal to enhance our customers’ shopping experience.” 30 Source: Pathmark, Progressive Gorcer & NJ.com Copyright © 2012 The Nielsen Company. Confidential and proprietary. “General Mills pilots Hispanic online sampling… try-before-you-can-buy offer” “Qué Rica Vida will ship to consumers’ doors a sampling of General Mills products before they're available on shelf, a $30 value. Plus they will receive $8 in coupon savings to purchase them at their local store.” 31 Source: General Mills Copyright © 2012 The Nielsen Company. Confidential and proprietary. “Hormel Foods introduces MegaMex Foods, where you can find all the flavors of Mexico” 32 Source: http://www.hormelfoods.com/brands/MegaMex/default.aspx Copyright © 2012 The Nielsen Company. Confidential and proprietary. Website lends understanding of the power of the African-American consumers The New York Times reported on Nov. 6, 2011— “We know that there is a significant business opportunity in reaching African-American consumers, who comprise 13 percent of the population and have a spending power of over $957 billion,” Rudy Rodriguez, the director for multicultural marketing at General Mills, said in an e-mail.” 33 Source: The New York Times & ReachingBlackCosumers.com Copyright © 2012 The Nielsen Company. Confidential and proprietary. Macy's partners with Latina Magazine & the Hispanic Scholarship Fund 34 Source: Macy’s Copyright © 2012 The Nielsen Company. Confidential and proprietary. Manufacturer Hispanic websites & apps 35 Source: Company websites Copyright © 2012 The Nielsen Company. Confidential and proprietary. General Mills’ Spanish language app for Apple iPad Instant access to more than 900 Latin-inspired recipes, in 12 different categories 36 Source: Company website Copyright © 2012 The Nielsen Company. Confidential and proprietary. P&G’s Gain expanding to reach Hispanics 37 Photo: P&G Gain Copyright © 2012 The Nielsen Company. Confidential and proprietary. Campbell invests in innovation “Simply put, our mission is to reinvent our products and our company for a new era.” Campbell aligning with the “New American Family – nontraditional, multigenerational, single-parent and multi-cultural” 38 Source: Campbell’s Soup news release (02/22/2012) Copyright © 2012 The Nielsen Company. Confidential and proprietary. Ethnic diversity impacting general population 39 Source: MultiAd Kwikee Copyright © 2012 The Nielsen Company. Confidential and proprietary. The Growth Majority: Insights into the buying behavior of Multicultural consumers 40 Copyright © 2012 The Nielsen Company. Confidential and proprietary.