Full Portfolio of Products Medical Dental Vision Supplemental Senior Products FullIndividual portfolio ofTraditional products that meet theCash needs of your clients Medicare Vision Focus Cancer Major Medical Short Term Medical Plus* Advantage Loyalty Plus Part D Prescription Drug Plans Vision Care Critical Illness Preventive Plus Hospital Cash Simple Choice Junior Estate Builder Value (HI215/C550) Memorial Fund Other Preventive Plus Package for Veterans Med Supp (A,B,C,F,G,K,L,N) Supplemental Accident Benefit Rider* *Sold only with Major Medical Life Rider* FOR AGENT USE ONLY 1 Senior Products FOR AGENT USE ONLY Medicare Advantage Plans All the benefits of Original Medicare but even better with Humana’s variety of value-added services E Extra services – at no extra cost • Health Maintenance Organization (HMO) – – • • Prescription home-delivery service for 90-day supplies • Humana Active Outlook- life enrichment program offering health and wellness information through publications, website, local seminars, plus many other programs • Fitness program - fitness center membership in some areas • Personalized monthly update of your medical and prescription drug expenses and benefits • Online services, including personal password-protected page on our website and the online Rx Calculator to help estimate monthly drug costs Preferred Provider Organization (PPO) – – – • Choice of a primary care doctor from our network to coordinate care Affordable monthly plan premium and predictable copayments on most services Freedom to choose provider – there may be lower costs if in-network providers are used No referral required to see any provider Affordable copayments for doctor’s visits Private-Fee-for-Service (PFFS) – – Network – Even though any doctor can be chosen, most of our plans offer some form of a network, which gives your clients another way to save money on their care Easy-to-use plan with full range of benefits 3 Medicare Prescription Drug Plan (Part D) Smart choice for easy-to-use drug coverage • Help your clients with the prescription drug coverage that fits their needs – Choose a stand-alone prescription drug plan – Humana offers 3 stand-alone plans in most areas – If your client is enrolled in both Part A and Part B of Medicare and chooses a Humana Medicare Advantage plan with Prescription Drug coverage (MAPD), they get prescription drug coverage automatically. That means no extra decisions • Get extra benefits with no extra costs – Prescription home delivery by mail – Save money and reduce trips to the pharmacy – Monthly statement – SmartSummary Rx® is an easy-to-follow update of prescription drug costs and benefits – Rx Calculator – Provides estimates of monthly drug costs and how long it will take to reach the various “stages” in the plan Only approved private insurers like Humana provide prescription drug coverage FOR AGENT USE ONLY 4 Med Supp (A,B,C,F,G,K,L,N) Plans K, L & N Help manage expenses Plan F & G Protection against high out-of pocket costs Plan C Predictable monthly expenses Plans A & B Basic Coverage Medical Plans Individual Major Medical Short Term Medical FOR AGENT USE ONLY Individual Major Medical Plans AL, AZ, CO, FL, GA, IL, KY, LA, MI, MS, TX, UT, WI Enhanced Copay / 80% Copay / 80% Copay / 70% Value / 100% Enhanced HSA. / 100% HSA. / 100% 80/60 80/60 70/50 100/75 100/70 100/70 Coinsurance options Deductible options Coinsurance out-of-pocket limit Lifetime maximum benefit Benefits Individual: $500 $1,000 $1,500 $2,000 $2,500 $3,500 $5,000 Family*: $1,500 $3,000 $4,500 $6,000 $7,500 $10,500 $15,000 Individual: Family*: Individual: Family*: $3,500 $5,000 $10,500 $15,000 $1,500 $2,500 $5,000 $4,500 $7,500 $15,000 Individual: Family*: Individual: Family*: Individual: $2,500 $5,000 $3,500 $7,000 $5,000 Individual: Family*: Individual: Family*: Individual: Family*: $5,000 $7,500 $15,000 $22,500 $1,500 $2,500 $3,500 $5,000 $5,950 $3,000 $5,000 $7,000 $10,000 $11,900 $1,500 $2,500 $3,500 $5,000 $5,950 $3,000 $5,000 $7,000 $10,000 $11,900 Family*: Individual: Family*: Individual: Family*: Individual: Family*: $10,000 $0 $0 $0 $0 $0 $0 Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Preventive care Diagnostic lab and xrays 100% First $500 at 100% , then 80% after deductible 100% 100% 100% after deductible 100% after deductible 100% after deductible Unlimited visits $35 PCP, $60 Specialist 100% First $300 at 100% , then 70% after deductible 3 visits-$35 PCP, $60 Specialist then 70% after deductible 100% Office visit copay (injury/illness visits) 100% First $400 at 100% , then 80% after deductible 6 visits-$35 PCP, $60 Specialist then 80% after deductible 100% after deductible 100% after deductible 100% after deductible 80% after deductible 80% after deductible 70% after deductible 100% after deductible 100% after deductible 100% after deductible $100 access fee then 80% after deductible Separate $500 deductible then copay $15/$35/$60/35% $100 access fee then 80% after deductible Separate $700 deductible then copay $15/$35/$60/35% $125 access fee then 70% after deductible Separate $1,000 deductible then copay $15/$40/$65/35% $125 access fee then 100% after deductible Separate $1,000 deductible then copay $15/$40/$65/35% 100% after deductible 100% after deductible Integrated with Medical 100% after deductible Not covered. Member has access to discount card Inpatient/ Outpatient services Emergency room services Prescription drug coverage Plan snapshot only. Refer to your state-specific benefit summary for complete details and non-network coverage. FOR AGENT USE ONLY 7 Individual Major Medical Plans IN, NM, NE, NV, OH, OK VA, NC, KS, MO, SC, TN Portrait Share 80 Plus Rx Autograph Share 80 Plus Rx Autograph Total / HSA. Coinsurance options 80/60 80/60 100/70 Individual: Family*: Individual: Family*: Deductible options $1,000 $2,500 $2,000 $5,000 $3,500 $5,000 $6,000 $7,000 $10,000 $12,000 Coinsurance out-of-pocket limit Individual: Family*: Individual: $2,000 $4,000 $2,000 Lifetime maximum benefit Benefits Autograph Total Plus Rx/ HSA. 100/70 Monogram Total Plus Rx 100/75 Individual: $2,000 $3,000 $4,000 $5,200 Family*: $4,000 $6,000 $8,000 $10,400 Individual: $1,500 $2,500 $3,500 $5,000 Family*: $3,000 $5,000 $7,000 $10,000 Individual: Family*: $7,500 $15,000 Family*: Individual: Family*: Individual: Family*: Individual: Family*: $4,000 $0 $0 $0 $0 $0 $0 Unlimited Unlimited Unlimited Unlimited Unlimited Preventive care Diagnostic lab and xrays 100% First $200 at 100% , then 80% after deductible 100% First $200 at 100% , then 80% after deductible 100% 100% 100% 100% after deductible 100% after deductible 100% after deductible Office visit copay (injury/illness visits) Unlimited visits $35 PCP, $50 Specialist 6 visits-$35 PCP, $50 Specialist then 80% after deductible 100% after deductible 100% after deductible 100% after deductible 80% after deductible 80% after deductible 100% after deductible 100% after deductible 100% after deductible 80% after $75 copay per visit and after deductible Separate $500 deductible then copay $15/$35/$55/25% 80% after $75 copay per visit and after deductible 100% after deductible 100% after deductible Separate $1,000 deductible then copay $15/$35/$55/25% Not covered Integrated with Medical deductible Inpatient/ Outpatient services Emergency room services Prescription drug coverage 100% after $125 copay per visit and after deductible Separate $1,000 deductible then copay $15/$40/$65/25% Plan snapshot only. Refer toFOR your state-specific AGENT USE ONLY benefit summary for complete details and non-network coverage. 8 Optional Benefits (available with IMM plans in select states) • Dental – Traditional Plus includes coverage for preventive, basic, and major services for network or non-network dentists – Preventive Plus covers the most common preventive and basic services, and discounts are available for major and basic services the plan doesn’t cover • Term Life – eligible for up to $150,000 in term life coverage • Supplemental Accident – pays a set amount for treatment of an accident • Deductible credit to use next year – covered medical expenses that apply to your deductible between Oct. 1-Dec. 31, can apply to medical deductible for the next year FOR AGENT USE ONLY 9 Short Term Medical Plans Short Term Medical / 100% Short Term Medical / 80% 100/75 80/60 Coinsurance options Deductible options Coinsurance out-of-pocket limit Lifetime maximum benefit Individual: Family*: Individual: $500 $1,000 $2,500 $5,000 Family*: $1,000 $2,000 $5,000 $10,000 $1,000 $2,500 $5,000 $2,000 $5,000 $10,000 Individual: Family*: Individual: Family*: $0 $0 $2,000 $4,000 $2 million per covered person $2 million per covered person Preventive care not covered not covered Diagnostic lab and x-rays 100% after deductible 80% after deductible Office visit copay (injury/illness visits) 100% after deductible 80% after deductible Inpatient/ Outpatient services 100% after deductible 80% after deductible Emergency room services 100% after deductible 80% after deductible Prescription drug coverage Integrated with medical 100% after deductible Integrated with medical 80% after deductible Benefits Unless mandated by the state, preventive care, mental health and hospice care are not covered. Optional benefits like dental, life and the supplemental accident benefit are not available with these plans. Plan snapshot only. Refer to your state-specific benefit summary for complete details and FOR AGENT USE ONLY non-network coverage. 10 Dental and Vision Plans 11 FOR AGENT USE ONLY HumanaOne Dental Product Line Sold with Medical Stand-alone NEW Dental Discount Bundle NEW (not named yet, scheduled to launch 4Q12) HumanaOne Dental Simple ChoiceSM NEW (pilot: launching in PA 2/12; SC, NC, VA pending DOI approval) HumanaOne Dental Loyalty PlusSM (launched 12/11) HumanaOne Dental Preventive Plus HumanaOne Dental Value (formerly C550 and HI215) HumanaOne Dental Traditional Plus Paper Applications Apply on AWB FOR AGENT USE ONLY 12 Life and Supplemental Plans 13 FOR AGENT USE ONLY Critical Illness Cash plan Pays lump-sum cash benefits for critical illnesses such as heart attack, stroke, and cancer Issue ages 0 − 69 (may vary by state) Benefit amount from $5,000 to $50,000 with choice of plans: - Vascular, cancer, and other illnesses - Vascular and other illnesses - Cancer only Benefits may reduce to 50% after age 70 Covered cancer means first diagnosis (doesn’t include skin cancer except malignant melanoma) Guaranteed renewable Optional Return of Premium rider and Cash Value rider offered in select states FOR AGENT USE ONLY 14 Hospital Cash plan Provides lump-sum benefits directly to client for: - Hospital confinement - Outpatient surgery - Emergency room care due to a covered illness or injury Issue ages 0 − 69 (may vary by state) Lump-sum hospital confinement from $250 − $2,000 Maximum coverage $2,000 for all in-force policies $150 lump-sum accidental injury and sickness benefit per emergency room visit $150 lump-sum outpatient surgery benefit Optional hospital confinement daily benefit rider: $50 ($200 ICU); $100 ($400 ICU; $200 ($800 ICU) FOR AGENT USE ONLY 15 Memorial Fund A whole life plan to offset final expenses; available in benefit amounts from $1,000 − $25,000 Offers a graded death benefit with level premiums for prospects with health issues (becomes level after the third policy year) Guaranteed cash value Coverage for issue age is 45 − 80 (nearest age) Premium options are life pay or 10-year pay FOR AGENT USE ONLY 16 Junior Estate Builder Easy-to-obtain term life insurance for children from 14 days to 24 years; converts to a whole life plan at age 25. Two plans with affordable premiums: – $15,000 of coverage for JUST $35 per year – $20,000 of coverage for JUST $45 per year At ages 25, 28 and 31, option of obtaining additional benefits with whole life coverage regardless of health status If original choice is $20,000 of insurance, option to add $20,000 of coverage at each option point (up to $80,000 total coverage) At each age interval, can increase the benefit: – Age 25: double original face amount – Age 28: triple original face amount – Age 31: quadruple original face amount FOR AGENT USE ONLY 17 Preventive Plus Package for Veterans FOR AGENT USE ONLY Preventive Plus Dental Plan Covered Services Covers 100 percent when your clients see an in-network dentist, with no deductible or waiting period: • Routine oral exams • X-rays • Sealants • Periodontal exams • Cleanings • Topical fluoride treatment For basic services such as fillings, the plan pays 50% after deductible is met. FOR AGENT USE ONLY 19 Discounts and Additional Savings Savings on: • • • • • Prescriptions Vision Hearing care Urgent & Convenient care centers And more We’ve worked with national retailers to provide discount services for you and your loved ones. Humana brand dental coverage is insured or administered by Humana Dental Insurance Company, The Dental Concern Inc., or Humana Insurance Company of New York. Limitations and exclusions apply. Discount services offered are not insurance and are subject to geographical availability and may be discontinued at any time. FOR AGENT USE ONLY 20 What will I get Agent Compensation 21 FOR AGENT USE ONLY Medicare Agent Commissions 2012 Commission Schedule MEDICARE PRODUCTS Plan Type - Medicare Advantage All Medicare Advantage (MA Plans) First Year - Initial Sale Puerto Rico - $276 paid first month California - $503 paid first month All Other States - $352 paid first month First Year - Replacement Subsequent Years (2-6) Puerto Rico -$11.50 pmpm ($138 annually) California - $21.00 pmpm ($252 annually) All Other States -$14.67 pmpm ($176 annually) Subsequent Years (2-5) MA Product Changes (HMO to PPO, PFFS to PPO, Puerto Rico - $138 paid first month PPO to HMO, from other Carriers, etc) California - $252 paid first month All Other States - $176 paid first month PlanType - Prescription Drug First Year - Initial Sale All PDP Plans All States - $55 paid first month PlanType - PDP Product Change First Year - Replacement PDP Product Changes (from other Carriers) All States - $28 paid first month Puerto Rico -$11.50 pmpm ($138 annually) California - $21.00 pmpm ($252 annually) All Other States -$14.67 pmpm ($177 annually) Subsequent Years (2-6) All States- $28 paid at annual renewal Subsequent Years (2-5) All States -$28 paid at annual renewal Plan Type - MA Product Change Plan Type - MA & PDP Plan Option Change Plan Changes (e.g. No change in Contract number, PFFS A to PFFS B, HMO to HMO SNP, PDP Standard to PDP Enhanced, etc.) pmpm = per member per month Original AOR remains - renewal commissions paid based on originating plan's effective date Compensation = Commission + Rewards Points Line of Coverage Critical Illness ($35K or more face value) Critical Illness ($15K-$30K face value) Critical Illness ($10K or less face value) Hospital Cash Medical Cash Cancer Dental Traditional Plus Term Life Memorial Fund Short Term Medical Dental Preventive Plus, Simple Choice, Value (HI215/C550) Vision Junior Estate Builder Rewards Points Commission Year 1 4.0 60% 2.5 60% 1.0 60% 1.0 1.0 1.0 1.0 1.0 0.5 0.5 45% 10% 55% 17-20%** 90% 78-110%* 5-15%** 0.5 10% 0.5 0.0 10% 51-70%* Rewards Points Commission Year 1 1.0 15% 1.0 15% Standardized Medicare Supplement Plans - High Deductible F, K, L, N 0.5 15% Medicare Supplement Waiver Plans - All Other Plans 0.5 15% Line of Coverage Standardized Medicare Supplement Plans - High Deductible A,B,C,F,G3, Select F Medicare Supplement Waiver Plans - All Basic and Extended Basic Plans, including Basic Plans with Riders, Core and Supplement Plans *based on age **depending on state Compensation = Commission + Rewards Points Rewards Points program Points turn into cash once 3 or more lines of coverage have been sold 15 points = $300 16-29 points = $20 per point 30-49 = $30 per point 50-74 = $40 per point 75-99 = $50 per point 100+ = $75 per point FOR AGENT USE ONLY 24