Citi Foundation access Microfinance India Group of Advisors Y C Nanda, Chairman, ACCESS- ASSIST (Former Chairman, NABARD) Vijayalakshmi Das, Chairperson ACCESS Development Services & Managing Director, Ananya Finance for Inclusive Growth Pvt Ltd ORGANISING PARTNERS Brij Mohan, Sector Expert ACCESS Development Services Alok Misra, Chief Executive Officer, Micro-Credit Ratings International Ltd. (M-CRIL ) Arindom Datta, Senior Director & Head Rural & Development Banking/ Advisory, Rabobank India ACCESS is a not-for-profit company whose overall aim is to promote sustainable and innovative livelihoods promotion models to improve the economic well being of primary producers. ACCESS access works to build inclusive value chains that enable greater accrual of benefits for the producers. The ACCESS programmes on the ground largely focus on enhancing productivity of small and marginal farmers. ACCESS also provides technical support services to large poverty reduction programmes and a few of its initiatives seek to influence, inform and support pro-poor policy. ACCESS operates in nine states of the country. C S Reddy, Chief Executive Officer, APMAS ACCESS-ASSIST Anu Gupta, Deputy Head, Private Sector, Department for International Development (DFID) Chandra Shekhar Ghosh, Chairman & Managing Director Bandhan Detlev Holloh, Programme Director, Deutsche Gesellschaft fur International Zusammenarbeit, GIZ-NABARD Rural Finance Institutions Programme Elizabeth Larson, Asia Regional Manager, Microfinance Information Exchange (MIX) Hemant Kaul, Independent Consultant Jayesh Modi, SVP, Head Inclusive Banking Unit, HSBC Jennifer Isern, Manager, Access to Finance Advisory, South Asia, International Finance Corporation (IFC) Malcolm Harper, Professor Emeritus, Cranfield Unversity Maneesha Chadha, Head-Corporate Citizenship, Citi South Asia Manoj Sharma, Managing Director – Asia, MicroSave N Srinivasan, Senior Sector Expert Prakash Kumar, General Manager, PSIG, Small Industries Development Bank of India (SIDBI) Ratnesh, Programme Analyst, United Nations Development Programme (UNDP) Santadarshan Sadhu, Head Policy & Inhouse Research, Centre for Microfinance - IFMR (CMF) Satyam Darmora, Lead Family Economic Stability, Michael & Susan Dell Foundation (MSDF) Vipin Sharma, Chief Executive Officer, ACCESS Development Services ACCESS-ASSIST (ASSIST) is a specialized affiliate of ACCESS Development Services. ASSIST took over the microfinance portfolio at ACCESS in 2009 with a mandate to engage stakeholders across the financial value chain in creating responsible financial services for the poor. ASSIST focuses on sector building activities with a three-tier strategy: 1) incubating and scaling-up the capacities of fledgling community-based microfinance organisations; 2) catalyzing the supply side flow of capital for the poor by strengthening institutions through advisory and technical services; and 3) supporting an enabling environment for financial inclusion through the Microfinance India platform. Welcome to the Microfinance India Summit Microfinance India Summit, was first organized in 2004, in an effort to build an ecosystem for the future organized growth of the microfinance sector in India. At that time, while the SHG bank linkage programme, after its initial crawl was beginning to pick up pace, the alternate channel, supported by SIDBI and the private sector banks also showed signs of acceleration. New stakeholders which included investors, researchers, academics, rating agencies, technical service providers, promoters were all beginning to show interest in this potentially growing sector. Microfinance India Summit 2013, now in its tenth year, continues to play an important role in building this eco-system, by bringing together the full diversity that the sector represents and making efforts to cobble a common vision to address the overwhelming challenge of universalization of financial access in India. While the Microfinance India Summit, over the last ten years has got firmly established as an important global sector event; in the process of its evolution, ACCESS also started publishing and releasing important knowledge products during the Summit. The State of the Sector (SoS) Report, now in its eighth year, is among the most authoritative resource book which provides an insightful narration of the sector’s growth and evolution on an annual basis. Since the last three years, given the loss of credibility of the sector in the aftermath of the Andhra crisis, the India Social Performance (SP) Report too has become an annual publication, seeking to compile good practices within MFIs. ACCESS, under the Microfinance India initiative has consistently brought out several other publications with a view to inform and influence pro-poor policies in the country. Microfinance India summit 2013 is in some ways a departure from how past Summits were conceived. Given the thrust that the government of India is giving to the agenda of financial inclusion, it becomes critical to use the Summit Platform also to analyse how these plans are moving forward. Appropriately, financial inclusion has become one of the core sub themes for the Summit 2013. While one session will attempt to deliberate on a financial inclusion vision 2020 for the country, a few other sessions will look at operational issues relating to the viability of Business Correspondents as also manner in which technology is enabling efficient delivery of services on the ground. Specifically, the idea of Small Finance Banks mooted by the Raghuram Rajan Committee on Financial sector reforms in 2008 has been picked up for policy deliberation. We are heartened that senior representatives from the government and the RBI are able to participate in this year’s Summit across themes. Outside the effort of the Government in Financial Inclusion, two important channels viz SHG bank linkage and the MFIs have now for over two decades been reaching out to a large unbanked poor population. Various dimensions of how these channels are operating, product and process innovations and challenges and policy issues will be part of the Summit discussions. Given the continuing need to restore the sector’s credibility, some sessions will look at how responsible finance and social performance is being embedded within practices in both these channels. Importantly this year, findings of impact studies of two large MFIs will also be presented. In addition to the annual SoS and SP reports, this year we are happy to bring out some technical studies and reports – a study on Responsible Finance Practices in SHG Bank linkage programme, a State of Practice Report on Human Resource Management in MFIs and a Benchmarking Status Report on Housing Microfinance. We are most honoured by the groundswell of support ACCESS has received from several stakeholders over these last ten years, by our sponsors, by the presence of sector leaders in several panels contributing to frank and fierce debates and by large number of participants who make it a point to be a part of this celebration of the sector each year. Specifically, we are deeply grateful to supporters who have continued to partner with the Summit over the years including the Ford Foundation, Citi Foundation, HSBC, UNDP, NABARD, IFC and SIDBI. We would also like to thank important sponsors who have provided support to one or the other sub initiative of the Summit and important publications. These include Standard Chartered Bank, Rabobank, Dia Vikas, World bank, GIZ and also a large number of technical partners who support the design, content and coordination of sessions. Efforts of the small team at ACCESS have been driven by the need to deliver value from the deliberations across the two days through careful selection of themes and sub themes as also inviting appropriate sector experts and through publications that are released at the Summit. All strands of delivery focusing on financial services to the poor are discussed and debated in the Summit, and the future ambition at ACCESS is to further evolve and transform the Microfinance India summit as the central platform to build the financial inclusion vision for India. On behalf of ACCESS and ACCESS ASSIST, we welcome you to the tenth Microfinance India Summit! Vipin Sharma Chief Executive Director Access Development Services access Radhika Agashe Executive Director ACCESS-ASSIST SESSION PLAN SUMMIT 2013 SESSION PLAN Day 1 • December 9, 2013 9:15 – 10:15 a.m. Welcome address INAUGURAL SESSION •Vijayalakshmi Das, Chairperson, ACCESS Release of Publications: • State of Sector Report 2013 • Social Performance Report 2013 • Crests and Troughs Microfinance India Presentation on Highlights of State of Sector Report •Dr Tara Nair, Associate Professor, Gujarat Institute of Development Research (GIDR) Special Addresses •Robert Annibale, Global Director, Citi Microfinance and Community Development, Citigroup •Stuart Milne, CEO, HSBC India •N K Maini, DMD, SIDBI Inaugural Address •Rajiv Takru, Secretary, Department of Financial Services, Govt of India SESSION PLAN Day 1 • December 9, 2013 10:20 a.m. – 11:40 a.m. Plenary Session 1 FINANCIAL INCLUSION: VISION 2020 Over the last several decades, but particularly in the last few years, several efforts have been made to explore options of advancing the financial inclusion agenda in the country. While policy and regulation have played a catalyzing rsole in forming and fine-tuning appropriate strategies; the success of this effort lies largely on the resolve of the formal financial system and also the state apparatus, given their critical role in delivering outcomes. However, despite the commitment at the highest level, there are several issues and impediments that financial institutions face while implementing the policies and in securing outreach and impact on the ground. This session will attempt to build a vision for financial inclusion for India, identify policy bottlenecks, strategies for convergence and incubation of innovations for sustained and durable outcomes towards mainstreaming the poor into the formal financial systems. Moderator: N Srinivasan, Sector Expert Speakers: •Anurag Jain, Joint Secretary, Department of Financial Services, Ministry of Finance, Govt. of India •Aruna Sharma, Additional Chief Secretary and Development Commissioner, Panchayati Raj and Rural Development Department, Govt. of Madhya Pradesh •Elizabeth Rhyne, Managing Director, Centre for Financial Inclusion, ACCION •Alok Prasad, CEO, Microfinance Institutions Network (MFIN) •Nilanjan Majumdar, Vice President and Head, Financial Inclusion, Axis Bank •M K Krishnaraj Prabhu, Regional Business Head, HDFC Bank SESSION PLAN Day 1 • December 9, 2013 11:40 am – 12:00 noon TEA BREAK 12.00 – 1.15 pm PARALLEL PLENARY 12.00 – 1.15 pm REGULATORY REQUIREMENTS: COPING WITH COMPLIANCE Parallel Plenary Track 1 One significant issue that both the MFIs and lenders are grappling with is the challenge of compliance to the current regulatory guidelines. While the regulatory guidelines issued by the RBI in 2012 have provided a framework for the MFIs to operate, there are outstanding issues with respect to some stipulations in terms of putting appropriate systems in place in MFIs to integrate these and for banks for evaluating and ensuring compliance. The session will provide space to relevant stakeholders for formally sharing critical concerns regarding some of the regulatory provisions and highlight need and possible ways of for aligning these with the operational realities of MFIs and banks. Venue: Hall A/B Chair: Shri N. S .Vishwanathan, Principal CGM , DNBS, Reserve Bank of India Moderator: Vineet Rai, CEO, Intellecap Group Discussants: • P K Saha, Chief General Manager, SIDBI • S K V Srinivasan, Executive Director, IDBI Bank • Mathew Titus, Executive Director, Sa-Dhan • Sanjeev Mantri, Senior General Manager, ICICI Bank • Govind Singh, Managing Director, Utkarsh Financial Services SESSION PLAN Day 1 • December 9, 2013 12.00 – 1.15 pm SHG BANK LINKAGE: OPTIMISING THE POTENTIAL Parallel Plenary Track 2 The country has over 8 million Self Help Groups with accounts in banks, of which 4.5 million have outstanding debt of a total of Rs 394 billion, providing access to banks for about 100 million rural women. The implementation of SHG-2 is underway, indicating initiation of a new era in the SHG movement. Also, the RBI has issued guidelines to banks with respect to linkage of SHGs under the National Rural Livelihoods Mission, and it is envisaged that number of SHGs will increase manifold with the programme having rolled out. With this large existing pool of SHGs and the expected growth, it is imperative that the role of SHGs is extended beyond (indirect) credit linkage, and strategies are developed to optimise their potential in enabling comprehensive financial inclusion of their members. How can this social capital be leveraged to contribute to the larger financial inclusion agenda? This session seeks to learn from some existing efforts and brainstorm on operational and policy level changes needed to accomplish this. Venue: Hall C Moderator: Y C Nanda, Chairman, ACCESS ASSIST (Former Chairman NABARD) Speakers: • Dr B S Suran, Chief General Manager, MCID, NABARD • C S Reddy, CEO, APMAS • D. Narendranath, Programme Director, PRADAN • Ajay Tankha, Development Researcher and Author, Banking on Self Help Groups: Twenty Years On • Sarat Yadav, Assistant General Manager, Rural Inclusive Banking Group, ICICI Bank 1:15 – 2:00 p.m. LUNCH 2:00 – 3:15 p.m. BREAKOUT SESSIONS 2:00 – 3:15 p.m. HUMAN RESOURCE MANAGEMENT IN MFIS: THE STATE OF PRACTICE Breakout Session 1 Venue: Hall B The two most significant resources for MFIs are financial capital and human capital. Responsible Human Resource Management system in MFIs is key driver for ensuring translation of responsible client centric policies into actual practice. In addition to the target clients being low income and vulnerable, an important factor of the HR challenge in microfinance is that the frontline staff has limited education and also belongs to lower socio-economic backgrounds. These realities call for attention for issues related to rigour and transparency in HR business practices in MFIs – planning, acquiring, sensitizing, training, organising, remunerating, evaluating, incentivising, promoting, motivating and so on. This session is based on highlights from an ASSIST study covering HR practices of 25 MFIs, and will aim at reaching a consensus on prominent gaps and solutions by way of support from the sector to MFIs to overcome these. Moderator: Dr Alok Misra, CEO, M-CRIL Lead Presentation: K Jayachandran, Director, HR AXIS Discussants: • Suresh Krishna, Managing Director, Grameen Financial Services • Vandana Viswanathan, Partner, Cocoon Consulting and Member, BoD, Ujjivan Financial Services • Girish Nair, Senior Operations Officer, Access to Finance Advisory South Asia, IFC • Michael Rauenhorst, Vice President, Social Performance Group, Moody’s Analytics • Shweta, AVP-HR Initiatives, Suryodaya Microfinance 2:00 – 3:15 p.m. Breakout Session 2 Venue: Hall A SHG SCHEMATIC: APPLYING THE REPOSNISIBLE FINANCE LENS The SHG Bank linkage programme, starting from the pilot project in 1992, has evolved as a major mainstream channel under which the poor are able to access formal financial institutional services. However, even today the principles of responsible finance in both intra group dynamics - financial and social, and in the transactions between SHGs and banks, are not applied and studied. Backed by findings of a sample study conducted by ACCESS ASSIST in partnership with GiZ and IFMR Research, this panel will seek to review practices in SHG bank linkage with respect to ‘responsiveness and responsibility’ to clients/members, and propose a way forward. Moderator: Frances Sinha, Director, EDA Rural Systems Lead Presentation: Amulya Champatiray, Head Training Vertical, IFMR Research Speakers: • Dr R M Manjunatha Gowda, President, Karnataka State Cooperative Apex Bank • Jonna Bickel, Technical Advisor, GIZ-NABARD Rural Financial Institutions Programme, GIZ • Sonali Vayangankar, Vice Chair and MD, MAVIM • Kalpana Sankar, MD, Hand in Hand • A. Chandrashekhar, Faculty, BIRD 2:00 – 3:15 p.m. Breakout Session 3 Venue: Hall C TRANSFORMING THE LIVES OF THE POOR: A MICROFINANCE JOURNEY The World Bank has set a target for ending extreme poverty in this world by 2030 and declared that all policies and strategies of the Bank would henceforth be directed to achieve this goal. Financial service providers have a big role in achieving this poverty goal. However, financial services alone are inadequate for lifting the poor sustainably above poverty. Realizing this fact, many microfinance practitioners are adopting a holistic approach by addressing the myriad problems faced by the poor. Freedom from Hunger and the Microcredit Summit Campaign have been working with several financial service providers in India to demonstrate that such add-on services can be practically and sustainably combined with microfinance services to transform the lives of the poor. This session will discuss potential of some of these approaches in transforming the lives of poor clients, challenges faced and provide recommendations for up-scaling and way forward. Moderator: D S K Rao, Regional Director, Microcredit Summit Campaign Asia Pacific Presenter: J D Bergeron, Executive Director, Truelift Speakers: • Larry Reed, Director, Microcredit Summit Campaign • Mukul Jaiswal, Managing Director, Cashpor • Steve L Hollingworth, President, Freedom from Hunger • John Alex, VP and Head, Social Initiatives and Program Director, Equitas Group 3:15 - 3:30 PM TEA BREAK 3:30 – 3: 45 p.m. A POTENTIAL OPPORTUNITY FOR MFIS IN RURAL SANITATION Presentation by Ashish Karamchandani, Monitor Inclusive Markets 3.45 – 5:10 p.m FUND FLOW TO THE SECTOR – UNCLOGGING THE CHANNELS Plenary Session 2 One of the challenges that continue to slowdown the pace of the microfinance sector is the flow of funds that has significantly decreased in the past three years. While fund flow from banks has shown improvement in the last year, it is far too short of the demand aggregated at the MFI level. While most banks have been lending to a few more established MFIs, the small and medium organizations continue to struggle for funding. The consistency of fund flow is also a challenge, with higher quantum typically released in the last fiscal quarter to fulfill their PSL requirements. This session will deliberate on ways of bringing funders fully on board in a more committed manner to lend to the sector. The panel will identify factors and creative solutions that will instill greater confidence among financial institutions to lend to the sector. Moderator: Eric Savage, President, Unitus Capital Speakers: • Arvind Kumar, Joint. Secretary, Department of Financial Services, Ministry of Finance, Govt. of India • R M Malla, Managing Director & CEO, PTC India Financial Services Limited (PFS) • Brij Mohan, Chairman, Ananya Finance for Inclusive Growth • P N Vasudevan, Managing Director, Equitas Microfinance • Rajeev Ahuja, Head – Strategy, Ratnakar Bank • Srinivasan Nagarajan, Regional Director, South Asia, CDC India Advisors Pvt Ltd 5:15 – 6:15 PM MICROFINANCE INDIA AWARDS 2013 CEREMONY • Dr. Arvind Mayaram, Secretary, Department of Economic Affairs, Ministry of Finance, GOI • Stuart Milne, Group General Manager and CEO, HSBC India • Sam Sharpe, Country Head, DFID India • Naina Lal Kidwai, Country Head India, Director HSBC Asia Pacific 6.00 pm onwards CLIENT PROTECTION CERTIFICATION LAUNCH – SMART CAMPAIGN SESSION PLAN Day 2 • December 10, 2013 9:00 – 10:30 a.m. LEVERAGING TECHNOLOGY FOR ADVANCING FINANCIAL INCLUSION: POSSIBILITIES AND TRADEOFFS Plenary Session 3 Financial exclusion is a major challenge in India, with over 65% of adults not having access to a formal bank account. Diverse models for extending the outreach of banking and financial services to the unbanked have been explored. A majority of these models fundamentally substitute trained bankers by technology, allowing agents with elementary training to conduct basic banking - account opening, deposit and withdrawal, balance enquiry and funds transfer. In the past, over dependence on technology, lack of standards and interoperability has limited the capabilities of services offered to the poor consumers. With continuous efforts by RBI, this has been partly addressed through integration to core banking and adoption of online transaction processing. Moreover new delivery models (micro ATMs, mobile banking, card and card-less solutions) are emerging with some stories of success in other developing countries. This session will discuss on how technology could play a role in advancing financial inclusion; has technology been enabling or hampering; and perspectives for the future. Moderator: Graham N. Wright, Group Managing Director, MicroSave Speakers: • M.V. Subramanian, President, Rural and Inclusive Banking, Axis Bank • Uttam Nayak, Group Country Manager – India and South Asia, VISA • Rajesh Bansal, Assistant Director General, Unique Identification Authority of India (UIDAI) • Sridhar Iyer, Director, Head of Digital Business, Citibank India • Sriram Jagannathan, CEO, Airtel Money SESSION PLAN Day 2 • December 10, 2013 10:30 a.m. - 10:15 a.m. TEA BREAK 10:50 a.m. – 12:10 p.m. PARALLEL PLENARY 10:50 a.m. – 12:10 p.m. FROM TOKENSIM TO PRACTICE: ENGENDERING SOCIAL PERFORMANCE MANAGEMENT Parallel Plenary 3 Venue: Hall A/B The thrust on enhancing, tracking and reporting social performance has increased since after the Andhra Pradesh crisis, with higher scrutiny by the regulator as well as increased sectoral standards and compliances. The Social Performance Report 2013 evaluates the prevalent responsible finance standards and tools of assessments, as well as attempts to initiate a framework for tracking composite performance, financial and social, of MFIs year on year on a set of metrics. The interplay of social performance and compliance to the existing regulatory guidelines for MFIs is analysed separately. This year’s report for the first time includes a chapter on applying the responsible finance lens on the SHG Bank linkage programme. The session will delve into some of these issues in the backdrop of highlights presented from the report. Moderator: Prashant Thakker, Global Business Head, Microfinance and Regional Head for Development Organization for Asia, Standard Chartered Bank Lead presentation: Girija Srinivasan, Author, Social Performance Report 2013 Discussants: • Laura Foose, Director, Social Performance Task Force • Veena Mankar, Managing Director, Swadhaar FinAccess • Achla Savyasaachi, Vice President, Sa-Dhan • Alexandra Rizzi, Deputy Director, SMART Campaign SESSION PLAN Day 2 • December 10, 2013 10:50 a.m. – 12:10 p.m. BUSINESS CORRESSPONDENTS: VIABILITY IMPAIRING THE VALUE Parallel Session 4 Venue: Hall C Building a strong agent network in India presents an opportunity to create a digital pipeline through which a range of services can be offered to the poor and unbanked. Safe and convenient access to financial and payment services, and direct benefit transfers, can improve the quality of life for the poor. As of today, India has over 200,000 bank agents on the ground. This panel will examine the quality of these agent networks, the business case for providers and agents, as well as the operational issues that are rampant. It will also discuss the customer experience so far, and the challenges that the agents are facing to deliver both financial services as well as social welfare benefits. Moderator: Steve Rasmussen, Head, Technology and Business Model Innovation team, CGAP CGAP Presenter: Shweta Banerjee, Analyst, CGAP Panellists: • M.V. Subramanian, President, Rural and Inclusive Banking, Axis Bank • Puneet Chopra, Associate Director Asia, MicroSave • Bonam Srinivas, Head Inclusive Banking Group, IndusInd Bank • Chandni Ohri, CEO, Grameen Foundation India • Raj Singh-Khaira, VP, Relationship Management and Strategic Alliances, FINO SESSION PLAN Day 2 • December 10, 2013 12:10 – 1:30 p.m. PARALLEL PLENARY 12:10 – 1:30 p.m. BACK OF THE BEYOND: REACHING OUT TO THE DIFFICULT REGIONS Parallel Session 5 Venue: Hall A/B In the last few years, several efforts have been made to explore options of advancing the agenda of financial inclusion in unreached, underserved and unbanked regions. However, despite the commitment at the highest level, there are several issues and impediments that financial institutions face while implementing the policies and in securing outreach in these regions. ‘Difficult’ regions and pockets have specific challenges such as limited physical accessibility, conflict and extremely high incidence of poverty etc., leading to a continued under-penetration of all services including government benefits and financial services. This session will focus on difficult regions and proposes to review some strategies and models that have worked in India, learning from an international experience and how policy, funding, institutional support, technical resources and other enablers need to be specifically geared for effectively catering to needs of these regions. Moderator: Meenakshi Nath, Deputy Head, Department for International Development Speakers: • Bidya Nath Paul, General Secretary and Director, SPADE • D K Mishra, DGM, MCID, NABARD • Najib Samim, Executive Director, Afghanistan Microfinance Association (AMA) • Abhijit Sharma, Associate Professor, Indian Institute of Bank Management (IIBM), Guwahati • Subhash Kumar, Secretary, Samadhan Kendra 12:10 – 1:30 p.m. Parallel Session 6 Venue: Hall C SHG FEDERATIONS: STRENGTHENING THE ENABLING ENVIRONMENT One of the important institutional and empowering mechanisms for delivery of financial services to poor households is the SHGs and federations of SHGs. With the roll out of National Rural Livelihoods Mission, importantly a large number of SHG federations are expected to be promoted across the country. The panel will aim at deliberating on the enabling environment for promotion of these institutions –including availability of funds for promotion and long term hand holding support, capacities of promoting entities, available legal framework, and availability of on-lending funds from banks. Moderator : Girija Srinivasan, Consultant and Sector Expert Discussants: • I Ramachandra Reddy, Consultant, NRLM • Kalpana Pant, Joint Director, Chaitanya • Navin Anand, Resource Person and Moderator, Microfinance Community, Solution Exchange, UNDP • A. K. Singh, DGM, MCID, NABARD 1:30 – 2:20 p.m. LUNCH 2:20 – 3:40 p.m. BREAK OUT SESSIONS 2:20 – 3:40 p.m. FRESH EVIDENCE ON IMPACT: DELIVERING ON THE PROMISE? Breakout Session 4 Venue: Hall A In India some of the detailed impact studies of microfinance were carried out during the period between the late 1990s and mid-2000s. As the sector grew in size and spread, such elaborate impact studies gave way to ‘smart’ assessments of social performance largely because they required substantial commitment of time and funds. Also, the fast expanding microfinance sector that follows multiple models of delivery has posed peculiar methodological challenges to impact researchers. Of late, however, there has been a renewal of interest among MFIs to review their performance through impact assessments. This panel, organised in partnership with MFIN, will present and discuss recent impact studies of the two leading MFIs Bandhan and Ujjivan – carried out by IIM-A and Delphi India, respectively. Apart from showcasing the empirically validated findings of these studies, the panel would throw some light on the lingering questions of methodology that such enquiries are challenged with. Moderator: Dr Tara Nair, Associate Professor, Gujarat Institute of Development Research (GIDR) Presenters: • Nikhil Prabhu, MD and CEO, Delphi India • Prof Samar K Datta, Institute Professor, Entrepreneurship Development Institute (EDI) Discussants: • Vivek Malhotra, Deputy General Manager, SIDBI • Sharon Buteau, Executive Director, IFMR Research SESSION PLAN Day 2 • December 10, 2013 2:20 – 3:40 p.m. THE NEED FOR HOUSING MICROFINANCE: WHO WILL PLUG THE GAP? Breakout Session 5 Venue: Hall B Low income households build their homes incrementally, one stage at a time. Housing microfinance is defined as the provision of unsecured microcredit to meet the demand of low-income households to repair or improve their existing homes or build their own homes over time. Housing Microfinance is an emerging practice in India with leading MFIs piloting housing improvement, water and sanitation loan products and services. Some institutions are providing institutional and construction technical assistance to MFIs and their clients, respectively. Specialized HFCs are providing wholesale debt financing to MFIs willing to take up housing microfinance as a potential product offering. This panel reviews the potential demand, present status, operational challenges and policy environment in Housing microfinance and provide recommendations for way forward. The report on ‘Housing Microfinance in India: Benchmarking the Status’ being brought out by ASSIST with support from the IFC will provide a background for this discussion. Moderator: Jennifer Isern, South Asia Regional Manager, Access to Finance Advisory, International Finance Corporation (IFC) Lead presenter: Vibhu Arya, Author, Status Report on Housing Microfinance in India Discussants: • Rita Bhattacharya, Assistant General Manager, National Housing Bank • A. Ramesh Kumar, Chairman & MD, Swarna Pragati Housing Microfinance Pvt Ltd. • Suresh Krishna, Managing Director, Grameen Financial Services • Ramchandra Vaidya, CEO, MicroBuild India SESSION PLAN Day 2 • December 10, 2013 2:20 – 3:40 p.m. REPORTING BLUES: BUILDING AN EFFICIENT DATA ECOSYSTEM Breakout Session 6 Venue: Hall C Over the last decade, microfinance industry performance data and reporting requirements have intensified in tandem with the increased sophistication and size of the sector itself. However, MFI growth has outpaced the capacity of the corresponding data ecosystem; the industry is now far more advanced and efficient than the data ecosystem can support it. Funders, investors, donors, and regulators all contribute to the ballooning reporting requirements, which cost MFIs time and money. The average Indian MFI reports to 12 data collectors over 50 times per year, with a significant percentage of redundant data. This session will investigate these issues and discuss solutions that are being explored to overcome these challenges. Moderator: Royston Braganza, CEO, Grameen Capital Lead Presenter: Amarnath Samarapally, Lead Analyst, MIX Discussants: • Balaji Iyer, Director and Global Portfolio Manager, Microfinance, Standard Chartered Bank • Jugal Kataria, CFO, Satin Creditcare Network Ltd. • Ritesh Chatterjee, Head of Organizational Excellence and Service Quality, SKS Microfinance Ltd. SESSION PLAN Day 2 • December 10, 2013 3:40 – 3:55 p.m. TEA BREAK 3:55 – 5:05 p.m. SMALL FINANCE BANKS: AN IDEA WHO’S TIME HAS COME? Plenary Session 4 While the idea of a “small finance bank” was first recommended by the Raghuram Rajan Committee; now with Dr Rajan at the helm of affairs, RBI is seriously considering the feasibility of instituting this new category of banks to advance the financial inclusion agenda. Given the reluctance of mainstream commercial banks to provide small loans to a large unbanked population, perhaps a new dedicated category of banks might do a better job in servicing this client profile. Essentially the session will deliberate on the need and significance for this new category of banks; how it might be different from other categories like commercial banks, RRBs, Cooperatives, and perhaps the Local Area Banks; is there a need to tweak the current institutions or create a new one; what are opportunities for large MFIs to graduate and apply for this category and perhaps broadly look at its operational feasibility. Moderator: Mythili Bhusnurmath, Consulting Financial Editor Keynote Speaker: Shri P Vijaya Bhaskar, Executive Director, Reserve Bank of India Respondents: • P N Vasudevan, Managing Director, Equitas Microfinance • Vijay Nadkarni, Managing Director, Krishna Bhima Samruddhi Local Area Bank (KBSLAB) • Avijit Saha, General Manager, Rural Inclusive Banking Group, ICICI Bank 5:05 – 5: 55 p.m. VALEDICTORY SESSION • Y C Nanda, Chairman, ACCESS ASSIST & Former Chairman NABARD • Malcolm Harper, Professor Emeritus, Cranfield University • Lise Grande, UN Resident Coordinator and UNDP Resident Representative in India • Shri Montek Singh Ahluwalia, Deputy Chairman, Planning Commission of India Presentation of the 10 Year Commemorative & Collaborative Publication on Indian Microfinance “Crests and Troughs – Microfinance India” to Shri Montek Singh Ahluwalia, Honourable Deputy Chairman, Planning ASSOCIATED EVENTS SUMMIT 2013 Microfinance India Awards 2013 ACCESS instituted the Microfinance India Awards initiative, with support from HSBC, in 2009. Soon after the Awards were instituted, the Sector witnessed its worst crisis when the Andhra Pradesh Government clamped down the MFI operations in the State through promulgation of an ordinance. The AP imbroglio, while severely impacting the operations of MFIs in the State, also significantly impaired the reputation of the sector. The MFIs were accused of unethical practices, client abuse, lack of transparency, profiteering, among others. Over the last two years, a sector that was growing at over 50% CAGR, witnessed negative growth, drying up of funds, high defaults and heavy losses, and also, unfortunately, a badly tarnished image. In addition to recognizing committed efforts of individuals and institutions, it has now become imperative for ACCESS to appropriately realign the metrics of assessment to identify those institutions that remain steadfast to their social mission, balancing scale with soul. Post the Andhra Pradesh crisis, the Microfinance India Awards has become an important new device to recognize those institutions that demonstrated higher order of ethics in their operations, thus providing a new value proposition for the Awards. The Awards also becomes a mechanism for strengthening the Responsible Finance efforts of the sector and help in restoring its credibility. Awards will be presented for these categories: Microfinance India Microfinance Organization (MFO) of the Year Award This category aims to recognize Microfinance Organizations of diverse models and sizes that have demonstrated leadership in establishing responsible finance practices, product and process innovation and good governance, along with reasonable growth. There are three institutional sub categories to provide adequate scope for representation to MFOs following different growth strategies and of different vintage. • Microfinance India MFO of the Year Award for Large Organizations This award recognizes industry leaders that exemplify delivery of responsible microfinance services to a large number of clients across geographies with high efficiency and effectiveness. • Microfinance India MFO of the Year Award for Medium Organizations This category includes MFOs with responsible portfolio and client size, with strong processes and efficient operations; and is either young and demonstrates potential of scaling up in future or is a time tested and effective model of microfinance delivery with a modest growth trajectory. • Microfinance India MFO of the Year Award for Small and Emerging Organizations This new award category introduced this year to appreciate the efforts of smaller upcoming organizations, which clearly demonstrate the intent and capability to grow and deliver microfinance responsibly. Microfinance India Community Based Microfinance Organization of the Year Award Another new Award category seeks to recognize niche class of financial intermediaries that are community owned and managed, provided need based financial and non-financial services to their members with evident operational and financial viability. While these organizations are also MFOs, emphasis is on the member interests, transparency in governance and management and ownership of members and elected governing body in decision making and management. Microfinance India Self Help Group Promoting Institution Award This new Award category seeks to acknowledge organizations working resolutely and at a scale towards economic empowerment of poor women by promoting Self Help Groups and fostering their linkages with banks and other mainstream institutions for financial as well as non-financial services. The SHG Promoting Institutions were judged on parameters of sound governance, professional management, number of SHGs and their credit linkages and systems and processes in place for SHG promotion and mentoring. Microfinance India Contribution to the sector by Enabling Institution Award under this category recognizes the efforts of support institutions, such as private investors, industry associations, technical service providers, rating agencies, research agencies, and lenders. Microfinance India Contribution to the sector by an Individual This is designed as a lifetime achievement award to honour significant contribution of an individual towards sector building, influencing policy at the highest level, and representation in national/international forums. Jury’s Special Award This is a jury nominated category to honour luminaries credited with bringing global recognition and repute to the microfinance sector through their pioneering efforts. LIVELIHOODS INDIA CONFERENCE 2013 Livelihoods India Conference 2013 The Quest for Scale The Livelihoods India Conference is an annual event of two days, wherein deliberation and debates around the need for composite and durable solutions in livelihoods promotion are discussed. This year, the Livelihoods India - Quest for Scale Conference is being organized between December 11-12 at Hotel Le Meridien, New Delhi. Through its sessions, the Conference will explore the determinants of scale in livelihoods promotion by looking at various approaches adopted by different actors. Strategies for creating vibrant and scaled-up livelihoods promotion models and experiences of scaling up these efforts will also be discussed at the Conference. A diverse set of stakeholders including government representatives, policy makers, practitioners and academicians are invited to share their experiences, build consensus and define road map and strategies for enabling sustainable livelihoods for the poor. Day 1: December 11, 2013 9:15-10:30 am Inaugural Session and Release of State of India’s (SOIL) Report 10:30-11:45 am Plenary Session 1: Livelihoods Promotion – The Quest for Scale 11:45-12:15 pm 12:15-1:30 pm Networking Break Plenary Session 2: Corporate Social Responsibility – Commerce or Commitment? 1:30-2:15 pm Lunch 2:15-3:30 pm Breakaway Sessions 1. External Aid and National Programmes – Contours of Convergence 2. Women’s Ownership and Management of Land 3. Producer Organizations’ Sustainability – Strengthening the Enabling Environment 3:30-4:00 pm Networking Break 4:00-5:30 pm Plenary Session 3: Livelihoods Approaches for the Socially Excluded Communities Day 2: December 12, 2013 9:30 -11:00 am Plenary Session 4: Urban Livelihoods Approaches – Need for a New Thrust 11:00-11:30 am Networking Break 11:30-1:00 pm Plenary Session 5: Inclusive Value Chains – What’s in it for the Private Sector? 1:00-2:00 pm Lunch 2:00-3:30 pm Breakaway Sessions 1. ICT for Livelihoods Promotion 2. Skilling India: Job filling for fulfilling jobs 3. Reaching the BoP through Social Enterprise Approach 3:30-3:45 pm Networking Break 3:45- 5:00 pm Plenary Session 6: Scouting and Upscaling Innovative Livelihood Solutions: Does NRLM provide a response? 5:00-6:00 pm Valedictory Session Launch of State of the Practice India (Client Protection) Report Date: December 9, 2013 Time: 1:15 – 2:00 p.m. Venue: Lunch Area, Hotel Ashok, New Delhi The Smart Campaign will publicly release the State of the Practice in Client Protection India report at a luncheon event on the 9th December, at the Microfinance India Summit, 2013, New Delhi. The report, presents the results from its IFC-Smart Campaign, Accion project from 2011-13. The report provides a snapshot of the state of practice of client protection in the India. Simultaneously, the report provides an overview of the level of effort made by MFIs, to improve practices through participation in training and subsequent self assessments. The report also showcases some of the extraordinary efforts and commitments made by MFIs to improve practices through upgrade project and new initiatives of the Campaign including certification. Client Protection Certification Launch Date: December 9, 2013 Time: 6 pm onwards Venue: Hotel Samrat, New Delhi SMART will introduce its flagship Client Protection Certificate Programme to the Indian Market. Institutions that have successfully undergone the certification process (Grameen Kota, Cashpore, Ujjivan) would be awarded certificates followed by a short panel discussion on what it means to be Client Protection Certified particularly in the Indian Context. Roundtable on Potential for integrating MFI client database with electronic-KYC and payment system of UID Platform Date: December 9, 2013 Time: 7:00 pm onwards Venue: Hall 292, Hotel Ashok, New Delhi The Unique Identification Authority of India (UIDAI) has now enabled a feature that would facilitate opening of a bank account for Aadhaar Card holders by expanding the electronic know-your-customer (e-KYC) facility. There are possibilities to secure insurance cover and apply for mutual funds with this card. The UIDAI is exploring potential for tie-ups with financial institutions based on their geographical outreach to lend through e-KYC. In this context, a Round Table is being organized to deliberate upon the opportunities and possibilities of MFI partners of SIDBI to associate with this initiative. Dinner Discussion on Micro-pensions under Poorest States Inclusive Growth (PSIG) programmeDate: December 10, 2013 Time: 7 p.m. Venue: Hall 292, Hotel Ashok, New Delhi Dinner discussion on Micro-pensions is being organised under the aegis of the PSIG programme supported by DFID, Govt of U.K. and implemented by SIDBI. The discussion will involve orientation of Microfinance Institutions on micro-pension product and roll out, and details of possible partnerships. The discussion will provide an opportunity for MFIs to learn from current models being implemented and generate ideas and seek clarifications on ways of delivering this important financial service to its clients. *By Invitation only Workshop on Responsible Inclusive Finance: From Intent to Action by SPTF-Truelift Date: December 11, 2013 Time: 9:30 am - 4:15 pm Venue: Hall 2000, Le Meridien, New Delhi Social Performance Task Force is a working group formed by CGAP, the Argidius Foundation, and the Ford Foundation to contribute on various social performance initiatives in the microfinance industry to come to an agreement on a common social performance framework and to develop an action plan to move social performance forward. Responsible Inclusive Finance is a part of the social performance initiative of SPTF. It focuses on expanding access to responsible finance initiatives by identifying those organizations that cater services to poor and vulnerable populations. This also includes organisations that are often unable to gain access for expanding the range of financial services available to low-income people; integrating client protection into all their policies and practices; promoting transparency in all their operations; pursuing balanced long-term returns that reflect the interests of clients, retail provider1s and end investors. The Responsible Inclusive Finance Working Group, composed of CERISE, MFTransparency, MIX, Principles for Investors in Inclusive Finance, Smart Campaign, Social Performance Task Force, and Truelift is collaborating to streamline efforts, avoid duplication and reduce confusion of their various resources and tools related to responsible inclusive finance. The Responsible Inclusive Finance Working Group is organizing a workshop. The group will define responsible inclusive finance and provide an overview of all the initiatives available to you. They will also provide a step-by-step roadmap to improve practice and to improve overall social performance management, and also on a more specific aspect, such as pricing transparency. PUBLICATIONS SUMMIT 2013 ACCESS Knowledge Series MicrofinanceIndiaStateoftheSectorReport Microfinance India State of the Sector Report is an annual publication of ACCESS and ACCESS- ASSIST released at the Inaugural of the Summit. The report presents a thorough analysis of the current trends and statistics, impediments and achievements of the sector and recommendations for the way forward. It is a well-referenced and respected authoritative document on microfinance and financial inclusion in India. MicrofinanceIndiaSocialPerformanceReport I I SAGE mpact SAGE mpact SAGE mpact I Microfinance India Social Performance Report highlights best practices in social performance management and showcases noteworthy achievements by institutions. The report offers a timely perspective and refection for strengthening the sector. The report will also be released at the Inaugural session of the Summit. Srinivasan The Social Performance Report 2012 talks about the different approaches of stakeholders to the issue of improving customer protection and increasing the focus of the sector on customer welfare. It evaluates the existing products and documents the new products that are being tested or mainstreamed, which will meet the demand of customers to a greater extent. The report highlights the role of lenders and investors and the need for their participation in institutionalizing responsible finance practices. It takes stock of the impact of microfinance and provides insights into what microfinance institutions measure, review and use to redesign their business models in relation to responsible finance. The report looks at the changes that have taken place, the changes that are necessary and the need for stakeholder collaboration to ensure customer welfare. Girija Srinivasan has been a leading international consultant in development finance and rural livelihoods in India and abroad for the last 17 years. Previously, she has been in the field of development banking for 12 years. She has authored handbooks and manuals on group-based approaches in microfinance and co-authored two books on community-owned microfinance institutions and SHG federations. Core Sponsor Media Partner Microfinance India: SPM Report 2013 [DUMMY TEXT] Microfinance India: The Social Performance Report is an account of the developments in responsible finance and social performance space in India. The report captures the essence of policy, strategy and practice elements of social performance in the sector. Microfinance India The Social Performance Report 2013 Girija Srinivasan Other-sponsors An ACCESS Publication StateoftheHousingMicrofinanceReport The Housing Report, a new initiative is a document that will provide composite information, data analysis for the emerging Housing Microfinance sector. The report will highlight market opportunities, policy environment, successful pilots and case studies. CrestsandTroughs:MicrofinanceIndia This commemorative and collaborative book aims to capture the insights and experiences of varied stakeholders in the Indian microfinance sector over the last decade. The diversity of reflections and voices is expected to make the book a great source of reference regarding the sector’s evolution, triumphs, dilemmas and lessons learnt. StateofIndia’sLivelihoods(SOIL)Report I I SAGE mpact This is a one of its kind report and is the only document that aggregates the experiences and challenges of the livelihoods sector, analyses case studies, and reports the progress of both government and privately run programs. It is an annual publication addressing contemporary issues impacting livelihoods of the poor. To bring together the Report, ACCESS brings together a clutch of authors who have domain knowledge of the sector. The themes that are being covered through the SOIL Report 2013 include Policy on Livelihoods Promotion, Agriculture, Skill and Employability and Social Protection and Livelihoods. As a new feature, the SOIL Report 2013 will also carry a Statistical Atlas of I SAGE mpact SAGE mpact This volume of the SOIL Report discusses the current debates in the livelihoods sector, livelihoods of the poor and how they are making both ends meet, and the policies and plans on livelihoods. Further, it takes stock of the progress and development in the past one year in flagship programmes for poverty reduction through livelihoods enhancement and the growing importance of CSR in livelihoods promotion of poor. With the shrinking space of NGOs and the increasing importance of the government and the private sector, the Report also takes a look at the changing role of civil society and the emphasis on the State as a livelihoods promoter. Vipin Sharma is CEO, ACCESS Development Services, New Delhi, India. He has earlier worked in CARE-India as Programme Director, Microfinance, heading CASHE (Credit and Savings for Household Enterprises). Prior to that, he was Executive Director with Rural Non-Farm Development Agency (RUDA), Government of Rajasthan, India. Contributors Unmesh Brahme • Sankar Datta • Biswa Bandhu Mohanty • Tara Nair • Smita Premchander • Suryamani Roul • Ashok Sircar Technical Partner FOR SALE ONLY IN SOUTH ASIA State of India’s Livelihoods Report 2013 [DUMMY TEXT] The State of India’s Livelihoods Report (SOIL Report) is an annual publication that aims to document recent trends and issues in the sphere of livelihoods promotion of the poor. A one-of-its-kind report, it is the only document that aggregates the experiences and challenges of the livelihoods sector, analyses case studies and reports the progress of both government and privately run programmes with respect to the 4Ps—People, Policy, Promoters and Potential. State of India’s Livelihoods Report 2013 An ACCESS Publication Livelihoods, which will illustrate some of the major indictors of the status of livelihood using disaggregated data at the state level. Sitaram Rao Livelihoods India Case Study Compendium The Sitaram Rao Livelihoods India Case Study Competition has been designed as a mechanism to bring together diverse experiences from the field to identify models and practices that have significantly contributed to the livelihoods of the poor in India. The Case Study Competition strives to bring together the collective intellect in the country and assimilate innovative solutions; breakthroughs, good experiences and best practices that can help change the poverty status in India. The theme of this year’s competition is “Experiences in Enhancing the Livelihoods of the Urban Poor”. The winning cases that will be published in the form of a Compendium will focus on measures to support urban livelihoods, reduce risks, and address regulatory or policy challenges faced by the urban working poor. SPECIAL GUESTS SUMMIT 2013 Montek Singh Ahluwalia Deputy Chairman, Planning Commission India Shri Ahluwalia received his Bachelors degree from St. Stephens College, Delhi University, M.A. and an M. Phil degree in economics from Oxford University, where he was a Rhodes Scholar. After completion of studies, he joined the World Bank in 1968 as a Young Professional and then held various positions including Chief of the Income Distribution Division. He joined the Government of India in 1979 as Economic Adviser in the Ministry of Finance after which he held a series of positions including Special Secretary to the Prime Minister; Secretary in the Department of Economic Affairs; Member of the Planning Commission and Member of the Economic Advisory Council to the Prime Minister to name a few. In 2001, he was appointed as the first Director of the newly created Independent Evaluation Office of the International Monitory Fund. He resigned the position in 2004 to take up the position of Deputy Chairman of the Planning Commission which he holds at present. He was conferred the prestigious ‘Padma Vibhushan’ by President of India in 2011 for his outstanding contribution to economic policy and public service. Arvind Mayaram Secretary, Deptt of Economic Affairs Ministry of Finance, Government of India Arvind Mayaram holds the position of Additional Secretary & Financial Adviser with the Ministry of Rural Development, Government of India. In the past he has held high ranks in the Ministry of Rural Development, Ministry of Finance; Government of Rajasthan; State Enterprises, etc. He holds expertise in fields such as foreign investment policy formulation and review; inter-government negotiations on investment treaties; inter-government bilateral negotiations on trade related issues;trade related credit issues; industrial policy and development Issues;economic analysis of national policies relating to power, roads, airports,telecommunication, ports, railways and urban infrastructure; evaluation of investment proposals; policy relating to public private partnerships in core infrastructure such as power, roads, ports, airports and urban development;and regulatory framework including legislation for independent sector regulators. Internationally, Arvind has worked with the United Nations as a Foreign Investment Promotion Expert in countries such as Uzbekistan, Sudan, China, Saudi Arabia, Ecuador, Fiji, South Africa, Sudan, Maldives and others. Rajiv Takru Secretary, Department of Financial Services Ministry of Finance A graduate in Mechanical Engineering from Indian Institute of Technology, kharakpur and Post Graduate in Public Management from Carnegie Mellon University, Pittsburg, Shri Rajiv Takru joined Indian Administrative Service in the year 1979. Since then, he has held key positions in various departments such as Urban Development and Poverty Alleviation, Information and Broadcasting, Defence etc. Prior to joining Department of Financial services, Shri Takru was holding the office of Additional Secretary, Health and Family Welfare. Vijay Bhaskar Executive Director Reserve Bank of India, RBI Shri Vijay Bhaskar joined RBI in 1981 and worked in various departments in the bank. He was the Nominee Director of RBI on the Board of a public sector bank. He has chaired different committees in RBI; Technical Group on Investment Advisory Services, Working Group on use of Business Correspondents in Financial Inclusion, Working Group on Branch Authorisation, Working Group on Statutory Audit of banks. He is a member of financial Markets of BIS, Basel, Switzerland, Governing Board of NIBM and Chairman on Expert Group on Financial Benchmarks. He has co-authored a book on ‘Derivatives Simplified – An introduction to Risk Management’. He is Gold Medalist in Master in Commerce and holds a PGDBM. Lise Grande UN Resident Coordinator & UNDP Resident Representative, India Lise Grande is the UN Resident Coordinator and UNDP Resident Representative in India Lise has worked for the United Nations since 1994, serving in Armenia, Angola, Democratic Republic of Congo, East Timor, Haiti, Occupied Palestine, South Sudan, Sudan and Tajikistan. Lise has been involved in some of the United Nations’ largest humanitarian operations and has also served in peace-keeping missions. Robert A. Annibale Global Director, Citi Microfinance and Community Development Bob Annibale leads Citi’s initiatives and partnerships supporting community development and microfinance through financial inclusion, education and asset building; neighbourhood revitalisation; small business and microenterprise development. He leads Citi’s global commercial relationships with microfinance and community institutions, to expand access to financial services, with particularly focus on developing innovative platforms for scaling access to finance and savings through partnerships and correspondents. Navin Kumar Maini Deputy Managing Director in Small Industries Development Bank of India (SIDBI), Mr. Navin Kumar Maini is Deputy Managing Director in Small Industries Development Bank of India (SIDBI), the premier financial institution for MSMEs. He has more than three and a half decades of experience in the commercial and development banking field. Presently, Mr. Maini is a Director on the Boards of India SME Technology Services Ltd., SIDBI Venture Capital Ltd., SIDBI Trustee Company Ltd., and India SME Asset Reconstruction Company Ltd. He is a member on the Apex Committee of SIDBI Innovation & Incubation Centre (SIIC), IIT Kanpur and also member on the Board of ‘The Montreal Group’ of Business Development Bank of Canada. A graduate from St. Stephen’s College, Delhi, he holds a Degree in Law from Delhi University, Postgraduate degree in Management from MDI, Gurgaon and IIFT, Delhi, besides being a Certified Associate of Indian Institute of Banking & Finance (CAIIB). Naina Lal Kidwai Country Head India, Director HSBC Asia Pacific Naina Lal Kidwai, Country Head, India, and Executive Director on the board of HSBC Asia-Pacific, heads the Indian operations of the HSBC group. She is actively engaged in trade and industry issues, and is President of the Federation of Indian Chambers of Commerce and Industry; member of the Government of India’s Industry Task Force, and the Working Group on Banking, Financial Sector Legislative Reforms Commission; and on the governing boards of the National Council of Applied Economic Research and the National Institute of Bank Management. She is a member of the BRICS Business Council as a representative of India and also member of the India Malaysia CEO Forum. She is also a Global Advisor for Harvard Business School and the Chair of its India Advisory Board, Chairman of the City of London’s Advisory Council for India and Non-Executive Director on the Board of Nestle S.A. Her interest in environmental issues and livelihood creation for women are evident through her representation on the Shakti Sustainable Energy Foundation Board, the TERI Advisory Board, the World Economic Forum’s Global Agenda Council on Climate Change, and the US State Department International Council on Women’s Business Leadership. An MBA from Harvard Business School, she is the recipient of many awards and honours, and makes a regular appearance on listings of the world’s powerful since 2002. She received the Padma Shri, for her contribution to Trade & Industry, from the Government of India in 2007. Stuart P Milne Chief Executive Officer, HSBC India Stuart Milne, a graduate in Modern Arabic Studies, joined HSBC Holdings plc in 1981. In his 31-year career, he has worked across businesses and geographies, including the Arabian Gulf, Hong Kong, Philippines, New York, Paris and Tokyo. In 2007, he was appointed Country Manager Japan, prior to which he was Head of Corporate and Institutional Banking Asia Pacific, based in Hong Kong. Stuart was appointed as CEO, HSBC India in March 2012. He is also a member of the Asia Pacific Executive Committee, signifying the importance of the India business to HSBC in the region. Sam Sharpe Country Head, DFID India Sam Sharpe has been the country head of DFID India since September 2010. He has worked for DFID and its predecessor since 1985, with previous postings in Malawi and South Africa. Sam was DFID’s finance director from 2007 to 2010. RESOURCE PERSONS SUMMIT 2013 Radhika Agashe Executive Director, ACCESS-ASSIST Radhika Agashe is the Executive Director of ACCESSASSIST and has led the transition of the microfinance portfolio and resources from ACCESS into ASSIST. She specializes in microfinance operations and social performance management, financial education and training and curriculum development. She is an active member on Working Groups of Social Performance Task Force (SPTF) and SMART Client Protection Campaign and also represents ASSIST on the Responsible Finance Forum led by the IFC. Radhika has in the past been associated with many organizations of repute such as EDA Rural Systems, BASIX, Intellecap and Sambodhi Research. She holds a Post Graduate degree from the Indian Institute of Forest Management. Rajeev Ahuja Head - Strategy Ratnakar Bank Mr. Rajeev Ahuja holds a Bachelor’s degree in Commerce from the University of Delhi and an MBA from IIM, Ahmedabad. He brings over 24 years of experience in investment banking and financial markets in India, Singapore and Hong Kong. In his current role, he is responsible for raising capital, overseeing the development of new businesses, partnerships, and investor relations. Prior to joining Ratnakar Bank, Mr. Ahuja was with Citibank, India, where he was heading the Investor Sales business in South Asia. During his stint with Citibank, Mr. Ahuja established Citi’s Fixed Income Capital Markets business with a broad product platform across INR and G3 bonds/loans, structured debt, mezzanine capital. The business grew into a leading fixed income franchise in India and had been awarded ‘Best India Debt House’ by Euromoney and Asset Finance. Mr. Ahuja has also had a 10 year stint in capital markets and investment banking divisions of Bankers Trust/Deutsche Bank in Singapore and Hong Kong. John Alex VP & Head-Social Initiatives & Program Director Equitas Group After graduating in Agriculture & Rural development, he started his career as a Group II Gazetted Officer in Tamil Nadu State Government and served as Extension Officer (Agri) & Block Development Officer in North Arcot District, Tamil Nadu from 1979 to 1983. Joined Indian Overseas Bank as a Probationary Officer and served as Branch Manager, Assistant Chief Officer, Senior Manager & Chief Manager in various Branches in Tamil Nadu & Andhra Pradesh from 1983 to 2008. At Equitas, he was instrumental in setting up the Ecosystem known as “Equitas Model of Ecosystem” and separate department of social Initiatives in the field of Skill Development, Market linkages, Education, low cost Housing, Health services including telemedicine, placement services for unemployed youth, holistically benefitting 1.5 million SHG families across 8 states in India Navin Anand Resource Person, Microfinance Community of Practice, Solution Exchange, United Nations Navin Anand worked in DFID funded project of CARE India - ‘CASHE’; IFAD funded Livelihood Promotion Project in Uttarakhand (ULIPH); World bank/EEC project on Strengthening PACS, and also in national and regional cooperative institutes. He undertook 20 study/research projects as Coordinator or Core Team member. He conceptualized and produced - Synthesis document on Microfinance; Ready Reckoner on Microfinance; and Policy Practice Atlas on Microfinance. Anand has done Ph.D on “Self-Help Groups in the Development Process of Rural Non-farm Sector” and FDP from IIM Ahmedabad. He has published papers in the area of Cooperatives and Microfinance, Livelihood and MF for Older persons, and Non-Farm Sector. Vibhu Arya Founder, The Flat Pyramid Vibhu Arya is the founder of ‘The Flat Pyramid’, an inclusion and ‘markets for poor’consulting practice. The Flat Pyramid is aimed at architecting ‘inclusive’ public-policy and resource allocation decisions within political, economic, and social systems and institutions. His work spans across Microfinance, Housing Microfinance, Branchless Banking, and Impact Investing. He has completed assignments for Ayani, The Microfinance Institutions Network (MFIN), GIZ, ShoreBank International, Access Development Services and Habitat for Humanity.Vibhu has previously worked for a decade with Baxter, BHP Billiton, General Electric and at Citibank, where he managed the microfinance institutions lending business for North, East and West India. Vibhu is an alumnus of University of Delhi (MBE) and IIM Ahmedabad (MMP) Shweta Banerjee Analyst, CGAP, New Delhi Based in New Delhi, Shweta Banerjee works on CGAP’s South Asia financial inclusion initiatives, and leads the learning agenda on Government to Persons Payments (G2P) in India which includes the UID enabled direct benefit transfers. Previously she spent 6 years in Washington DC. At the World Bank’s South Asia Region on communitydriven, rural livelihoods projects where she undertook qualitative research, knowledge management, and project development. And as a policy analyst at the New America Foundation, advocating innovative savings products and services. From India, Shweta read Social Anthropology at the University of Chicago and at Cambridge University, UK. You can find her on Twitter @ banerjeeshweta. Rajesh Bansal Assistant Director General Unique Indentification Authority of India (UIDAI) Mr. Bansal is currently the Assistant Director General with the UIDAI and is responsible for integration of Aadhaar in the financial sector. He leads UIDAI’s efforts in financial inclusion and enabling of cashless transactions for millions of marginalized residents of India. He has 20 years of experience in the area of Payment Systems both as a practitioner and a policy maker at Reserve Bank of India. He has worked closely on the Committees of RBI for providing Access to Finance to the SME sector & Committee on Securitization of Trade Credit Receivables. He has been awarded the Golden Jubilee Scholarship of RBI. He holds a Masters in Economics and also a Masters in International Development Policy from Duke University. JD Bergeron Executive Director, Truelift JD Bergeron is the Executive Director of Truelift. He has over 17 years of experience in international development, microfinance, and not-for-profit management, including Kiva Microfunds, Accion International, and the U.S. Peace Corps. He worked most recently as Senior Director of Social Performance at Kiva, where he developed the social performance strategy, scorecard, and badges, completed 100+ social audits of microfinance partners, and led the growth of the Kiva Fellows Program. He is actively involved with the Smart Campaign’s Client Voice Task Force, the Social Performance Task Force, the Responsible Inclusive Finance Working Group, CERISE SPI, and the Social Performance Committee of Friendship Bridge in Guatemala. He is a graduate of Washington University in Saint Louis and the founder of the not-for-profit organization Chooda, with a vision of personal transformation and global social change. Chooda’s mission is to create transformative experiences for its participants while providing much needed resources around the world. Ms. Rita Bhattacharya Assistant General Manager National Housing Bank She is currently working as an Assistant General Manager with the National Housing Bank- an apex financial institution in the field of Housing Finance in the country. She had a vast experience in the areas of habitat, sustainable development and business environments amongst different stakeholders/communities. Her forte has all along been Project Financing, Development of financial products and Housing Micro Finance. Her stint in the Bank’s Department of Regulation and Supervision has provided her with a regulator’s perspective. She also takes care of the technology promotion activities of the Bank. Mythili Bhusnurmath Journalist Mythili Bhusnurmath is an economist-turned bankerturned journalist with wide and varied interests. She was the first woman editor of a financial daily in India, does a bit of teaching in Delhi University and some management institutions and is presently also associated with the National Council of Applied Economic Research and the PM’s Economic Advisory Council. Jonna Bickel Technical Advisor Deutsche Gesellschaftfuer International Zusammenarbeit ( GIZ) Jonna Bickel works as a Technical Advisor for the German Development Cooperation (Deutsche Gesellschaftfuer International Zusammenarbeit – GIZ). In a joint project between GIZ and NABARD (National Bank for Agriculture and Rural Development), she is responsible for microfinance related activities with a special focus on innovative and demand-oriented financial services for members of self-help groups and community-based organizations. Before joining the project in India, she was working for GIZ in Nigeria, Uganda and Germany on financial system development issues. Ms Bickel has also worked with CGAP, Making Finance Work for Africa and the German Federal Ministry for Economic Cooperation and Development Royston Braganza CEO Grameen Capital India Limited Royston joined Grameen Capital in 2007 to launch the organization as CEO. He currently oversees all aspects of operations in India. In his earlier assignment as Senior Vice President at HSBC, Royston was instrumental in setting up and heading HSBC’s Microfinance & Priority Sector business. Prior to that, he was the head of HSBC’s SME Business. Before joining HSBC, Royston worked in Citibank India for over 8 years in various assignments across the Consumer Bank and Corporate Bank. He is a board member of Sa-Dhan and a member of the Microfinance Resource Group. He has been invited by the United Nations to address various programs, in India and globally, promoting microfinance as a sustainable tool to eradicate poverty. Royston holds a Masters in Management Studies from Jamnalal Bajaj Institute of Management Studies. Sharon Buteau Executive Director, IFMR Research Sharon is the Executive Director of IFMR Research. She has worked on impact evaluations on various development topics, in particular in finance. She has significant experience on topics such as building better credit scores for MSMEs, improving the trust relationship between financial institutions and MSME clients, financial training, and determinants of entrepreneurial choices. Prior to joining IFMR Research, she worked for several years as an economic consultant at Analysis Group in Montreal, Quebec. She holds a BA and a MA from the Université du Québec à Montréal in Economics and a Msc. in Social Research Methods (Development Studies) from the London School of Economics. Amulya Champaitiray Head, Training vertical at IFMR Research Amulya is the head of the Training vertical at IFMR Research, Chennai. He has over ten years of enriched work experience in diverse field of community development with special focus on microfinance and livelihoods. He started his career with reputed grassroots organizations promoting community institutions and later on, he has been associated with leading micro-finance policy and capacity building organizations. As part of his various assignments, he has been directly involved in action research, policy outreach, training, drawing up business plan for micro-finance operations, monitoring interventions, setting-up systems for internal control, promoting community based organization. He is a postgraduate in management from Entrepreneurship Development Institute, Ahmedabad. A Chandrashekhar Deputy General Manager, NABARD Shri Chandrasekhar Annavarapu, Deputy General Manager, NABARD, India is presently working as Faculty Member in Bankers Institute of Rural Development (BIRD), the Training Centre of NABARD. A Post Graduate in Commerce and a Member of the Indian Institute of Bankers, Mumbai, he has nearly three decades of experience in development finance and has worked in areas related to institutional development, micro finance, rural infrastructure financing and community based livelihood financing. Shri Chandrasekhar has published papers on topics such as livelihood opportunities in watershed projects, innovative strategies for financial inclusion, financing farmers collectives; etc in reputed journals and publications in India. Ritesh Chatterjee Organisational Excellence & Service Quality SKS Microfinance Ltd As Head of Organizational Excellence and Service Quality, Ritesh is responsible for setting up the Strategic mandate for Lean Management, Operational Excellence, Service Quality and Customer Advocacy. He has set up this vertical with adaptation of various methodologies in the verticals of Client protection, Process & Quality Management in SKS Microfinance by deploying various aspects of Lean Six Sigma Enterprise and Customer Service Management to enhance the Customer Experience as well as reduce risk and cost of operations. He has international experience in adaptive Quality models in Banking in First Gulf Bank, U.A.E. as well as HDFC Bank and ICICI Bank in India. Ritesh is an alumini of IIM Ahmedabad ,is a B.E.Mechanical and M.B.A.Finance, He is also a certified Six Sigma Black Belt from SSQ, USA Puneet Chopra, Associate Director, Asia MicroSave Puneet Chopra heads Digital Financial Services domain for Asia at MicroSave. With a career spanning over two decades, he has diverse experience in various roles and capacities across banking, financial services, telecommunications, media and information technology (IT) sectors and industries. He is an expert in branchless and agency banking; product innovation and strategy; consumer strategy and CRM; marketing and distribution strategy; channel development; process design and reengineering; business planning; operations; and in managing large programmes. Puneet plays a key role at MicroSave in developing thought leadership, enhancing knowledge assets, skill building and leadership development. Puneet has extensive experience working across Africa, AsiaPacific, South-Asia, Europe and North America. Before joining MicroSave, Puneet worked for Accenture Consulting, IBM Business Consulting, PricewaterhouseCoopers (PwC) and the Tata group. Puneet holds a Master of Management and is a gold medallist from the School of Management, Indian Institute of Technology, Bombay. Prof. Samar K. Datta Institute Professor Entrepreneurial Development Institute of India A retired Professor from IIM, Ahmedabad, Prof. Datta is currently Institute Professor at Entrepreneurial Development Institute of India at Gandhinagar. A product of the Departments of Economics at Kolkata Presidency College, Calcutta University and University of Rochester, holds 42 years of teaching, research, administrative and consulting experience at Calcutta University, University of Southern California, Los Angeles, Visva Bharati and IIM, Ahmedabad. Research areas cover applied micro-economics, institutional economics, contracts & negotiations, stakeholder cooperation, trade and competitiveness, natural resources management, credit, micro-credit and micro-insurance. Has twelve research monographs, more than 30 cases and more than 40 articles in nationally and internationally acclaimed books and journals. Laura Foose Director Global Social Performance Task Force Laura Foose has been the Director of the Global Social Performance Task Force since 2005, a group of over 1500 donors, investors, microfinance practitioners and support organizations advancing social performance assessment and management. In her previous positions with Alternative Credit Technologies, SEEP Network and FINCA International, she was active in policy design and advocacy promoting microfinance development and poverty alleviation in developing and transitional countries. She also designed microfinance projects, conducted evaluations of MFIs, and worked extensively in the areas of poverty assessment/outreach. Ms. Foose is a professor of microfinance at Georgetown University and a co-founder of Woman Advancing Microfinance. She sits on the board or advisory committee for the following social performance initiatives: The Impact Reporting and Investment Standards (IRIS) project of The Global Impact and Investing Network; The Social Perforamance Start Up Fund for National Networks; and Truelift. Dr. R M Manjunatha Gowda President, Karnataka State Cooperative Apex Bank Ltd., Bangalore Dr. R.M. Manjunatha Gowda has been engaged in the rural Short Term Co-Operative Structure (STCCS) in Karnataka since 1980.Through this experience he has developed a keen and deep insight into the issues faced by the STCCS as well as the Self Help Groups promoted and nurtured by the STCCS. He has won several awards and honours for his accomplishments in the field amongst which are the following: ‘Honorary Doctorate’ awarded by Kuvempu University, Sahakari Ratna Award by Karnataka State Cooperative Federation for best cooperator, ‘Shreshta Sahakari Sree’ Award by Karnataka State Cooperative Federation on occasion of Centenary Celebration of Cooperative Movement He is a Director on the Board of several co-operative institutions. Amongst the many positions that he has held or holds are as follows: Vice President, National Federation of State Cooperative Banks Ltd. (NAFSCOB), Mumbai, Director, Karnataka State Coop Federation, Bangalore, Director, Karnataka State Insurance Co-Operative Society, Director, KSC ARD Bank Ltd., Bangalore etc. Malcolm Harper Chairman, M-CRIL Educated at Oxford, Harvard and Nairobi, Malcolm Harper, worked in marketing in England, and then taught at the University of Nairobi. He was Professor of Enterprise Development, and since 1995 he has worked independently, mainly in India. He has published on enterprise development, micro-finance and livelihoods, and on child protection. He was the Chairman of Basix Finance for ten years, and is the Chairman of M-CRIL. He is Chair and board member of other institutions in the UK, the Netherlands and elsewhere, and has worked on poverty issues in South and SE Asia, Africa, China since 1970. Steve L. Hollingworth President, Freedom from Hunger Steve Hollingworth has served as President of Freedom from Hunger since September 2011. An expert in international development, his fields of expertise include: microenterprise and microfinance, health, education, agriculture, environment, civil society strengthening, local capacity-building, governance and emergency relief and rehabilitation. Prior to joining Freedom from Hunger, Hollingworth spent 26 years with CARE, most recently as Chief Operating Officer, based in Atlanta, GA. In this capacity, he was instrumental in developing and implementing organizationwide strategy and was responsible for direct line management of global operations and programs with a total of 13,000 employees and a budget of $650 million. He has also held senior field positions in Asia (India, Sri Lanka and Bangladesh), Africa (Lesotho) and Latin America (Bolivia), building collaboration between practitioners, technical assistance providers, donors and government agencies. Mr. Hollingworth has an M.S. in Economics, Development Studies, from Victoria University of Manchester, UK and a B.A. in Economics from Augustana College in Rock Island, Illinois. Jennifer Isern South Asia Regional Manager Access to Finance Advisory International Finance Corporation (IFC) Dr. Jennifer Isern, IFC, brings 25 years of experience in development in more than 55 countries. She joined IFC in September 2009 in New Delhi as Regional Manager for Access to Finance Advisory in South Asia, and the team promotes microfinance, SMEs, agrifinance, affordable housing, credit bureaus, collateral registries, retail payments, and energy finance. from 19962009, Dr. Isern helped start CGAP and served as member of the senior management team and manager for CGAP’s work in Africa and China. Prior to joining CGAP, Dr. Isern worked with CARE International, USAID, UNDP and ATT International. A CFA charterholder, Dr. Isern received her master’s degree from Princeton University and her doctorate in both finance and international business from Nova Southeastern University. Balaji Iyer Director & Global Portfolio Manager, Micro Finance Standard Chartered Bank Balaji Iyer is a Director and Global Portfolio Manager, Micro Finance for Standard Chartered Bank based in Mumbai. He currently heads the microfinance business for India and is also responsible to manage and grow the bank’s microfinance initiative globally in a sustainable manner using the bank’s Development Organisations (DO) segment platform under the Financial Institutions Group. He has a career spanning 18 years in Banking, Corporate and the Development sector and has helped in setting up the microfinance businesses at The Hong Kong and Shanghai Banking Corporation (HSBC) and ICICI Bank prior to joining Standard Chartered Sridhar Iyer Director, Head of Digital Business Sridhar Iyer is Head of Digital and Innovation at Citibank India. Sridhar is a senior banker with a wide range experience in the areas of e-Business, Digital Payments and Strategic Marketing. He was one of the key members of the team that set up Citibank India’s online banking and e-Commerce businesses in 1999. Over the last decade, Sridhar has been responsible for growing the e-Businesses for multinational banks, including Citi and Lloyds Banking Group in the UK and in Europe. Sridhar has extensive International experience, particularly in Europe, and has undertaken a variety of strategic e-Business roles on a global mandate. Sridhar believes that for organizations the choice is pretty straight forward – digitize or die. He holds a PGDM from IIM Bangalore and Bachelor’s Degree in Chemical Engineering from BITS Pilani. Shweta Iyer AVP-HR Initiatiatives Suryoday Microfinance Pvt. Ltd. With more than 13 years of Human Resource experience, Shweta has a background in leading Human Resources for large and small companies in various industry sectors. She has history of aligning people strategies with business imperatives creating a diverse, engaging and collaborative culture. She is presently with Suryoday Microfinance Private Limited as Associate Vice President-HR Initiatives. Prior to Suryoday, Shweta had stint with companies like Voltas Ltd., Paramount Health care Management, IL&FS Asset Management. She believes role of Human Resources is getting more challenging and exciting as HR Professional are now more focused on catalyzing business though innovation. She says, Human Resources in Microfinance Industry is playing much more critical role for sustainability of growth as industry depends on person-to person contact. She holds Master’s degree in Human Resources. Sriram Jagannathan CEO, Airtel Money Sriram joined Bharti Airtel in January 2010 to head the airtel money business and define the mCommerce & mPayments strategy and help build a viable and scalable business model for delivering large scale financial inclusion in India. He spearheaded the national roll out of India’s first mobile wallet service ‘airtel money’ in 2012, which provides an extensive range of services across merchants. Sriram’s strategy and vision of airtel money made it the best mobile money service in India in terms of reach and quality of service. Prior to joining airtel, Sriram was a consumer banker with over 21 years of experience with Citibank, where he headed several business units of Citi, with the last 5 years in Japan as the e-business head. Sriram is an MBA from IIM Ahmedabad and an Engineer from IIT Delhi. Anurag Jain Joint Secretary (IF & CVO), Department of Financial Services, Ministry of Finance Government of India Anurag Jain is an Electrical Engineer from IIT – Kharagpur followed by Masters in Public Administration from Maxwell School of Syracuse, USA. He has an experience of nearly three decades and has been worked in various government departments Rural Development, Health & Family Welfare, Energy, Information Technology. In the previous assignment as Secretary, Chief Minister’s Office, coordinated activities of development departments in the State Government; Planning, finance, PWD, Irrigation, Public Health, Engineering, Health, Education, Women & Child Development, Tribal Welfare, SC Welfare. He is Government of India nominated director on the boards of Punjab National Bank, National Insurance Co. Ltd. and IFCI Ltd. Mukul Jaiswal Managing Director CASHPOR Micro Credit Mr. Mukul Jaiswal is the Managing Director of CASHPOR Micro Credit, a Section 25 Microfinance Institution working in eastern U.P. & Bihar. Under his leadership, CASHPOR was conferred with the “BEST MFI of the Year Award in Large Category in 2012” at Microfinance India Summit 2012 and recently got a “Truelift Leader Milestone” Award for being the only global Leader in following the Pro-Poor principles of Truelift at Microcredit Summit in Philippines. A Chartered Accountant by qualification, he started his professional career with Deloitte for a brief period and then set up his own practice. After practicing as chartered accountant for more than 10 years, he took retirement from practice and in 2009 decided to join, CASHPOR Micro Credit. Mr. Jaiswal also serves on the board of several other Companies and Not for Profit institutions including MFIs. K. Jayachandran Managing Director, Hexa Resource Axis India Pvt Ltd (HR Axis India) K. Jayachandran is a Mechanical Engineer, Postgraduate in Public Administration and Human Resource Management. He is also a Law Graduate and a Certified Associate of Indian Institute of Bankers (I). He has over 38 years of enriched experience in the corporate. As Head - HR & Member, Board of Management, he has served Gammon India Ltd, Mumbai, for about 11 years. He has worked as Dean, National Institute of Construction Management & Research, Hyderabad. He is credited with launching and establishing new construction and skill development programs for the construction industry and is now internationally acclaimed. Prior to this he has served as HR Manager, in Canbank Mutual Fund & New Bank of India and as Mechanical Engineer in Indian Air Force. Jugal Kataria Chief Financial Officer Satin Creditcare Network Ltd Jugal is a graduate from Shree Ram College of Commerce and is a Cost Accountant, Chartered Accountant and Company Secretary with over 21 years of relevant experience. He has participated in an ‘Internal Auditors Training Course’ for ISO 9000 and HBS Accion Program on Strategic Leadership for Microfinance. He attended leadership program organized by Women’s World Banking at Wharton Business School, University of Pennsylvania in 2011. Mr. Jugal worked with Apollo Tyres Limited and Berger Paints (India) Limited before joining SCNL in 2000. Raj khaira VP, Relationship Management and Strategic Alliances, FINO Raj Khaira has over 28 years experience in various sectors including, Publishing, Print & Pack, Software Development, BPO/KPO, Microfinance and setting up and managing Financial Inclusion rural channels. Raj has been with FINO since 2007 after moving to India in March 2006. Initially he managed the Microfinance vertical and was responsible for technical services tie-ups with 28 MFIs in India. From 2009 till 2010, Raj was VP / Operational Finance and Agent Management for FINO. Key functions included Operational Finance, Cash / Agent Management, Reconciliation and Cash Risk Mitigation. He was responsible for managing 23,000 strong FINO Agent (Bhandhu) network operating across 260 districts in 21 States of India and for monthly Cash movement management worth Rs. 4 Billion. Currently Raj is VP relationship management and strategic alliances for FINO’s Lending Vertical (SHG/JLG). Raj is a Computer Engineer (University of Newcastle, Australia) and an MBA (Monash University, Melbourne, Australia). Suresh K Krishna Managing Director Grameen Financial Services Private Limited Mr. Suresh has been at the helm of activities at Grameen Financial Services Pvt. Ltd since it’s inception in 1999. Mr. Suresh has guided the company from the startup stage as an NGO to a large with strong social focus as an NBFC. Mr. Suresh was part of the team instrumental in setting up of The Association of Karnataka Microfinance Institutions. He also served on the Board of Sa-dhan – a national MFI Association, and currently serves the board of MFIN an national network of NBFC MFI’s, Community for Open Source Microfinance (COSM – Seattle), Suddanand Healthcare Pvt. Ltd. He also serves on the Management committee of FKCCI and the Chairman of Microfinance & financial inclusion committee of FKCCI. Apart from microfinance, Mr. Suresh takes a keen interest in micro housing, financial literacy, water and sanitation, client education, alternative energies, waste management, livelihoods & healthcare for the poor. Arvind Kumar Joint Secretary, Deptt of Financial Services Ministry of Finance Arvind Kumar graduated with a degree in Economics from St. Stephens College, Delhi in 1987 followed by a post- graduate diploma in management (PGDM) from the Indian Institute of Management, Ahmedabad in 1989. He joined the Indian Administrative Service in 1991 and has worked in Andhra Pradesh from 1991 till 2006. He did his Masters in Public Policy (MPP) from Woodrow Wilson School, Princeton University in 2006-07 as a Robert McNamara scholar. He also did course on Leadership and Excellence as a Chevening Gurukul scholar at London School of Economics and Political Science in 2010. He has twenty years of experience in public policy and governance with a focus on the development sector. His work in ‘arresting female foeticide’ and restoring the sex ratio at birth is widely ascknowledged. Subhash Kumar founder member (Secretary) Samadhan Kendra Subhash Kumar aged around 38 yrs, Graduate in Sociology form Muzaffarpur University is the founder member (Secretary) of “SAMADHAN KENDRA” an NGO working in remote and difficult Region in Bihar. In the past, he worked as a Supervisor & Coordinator with NYK and other NGO working in the district and have also attended various training program/ exposure visits on SHG, Micro Finance organized by RGVN, SEWA and CYSD, across the Nation. Today, SK has a rich experience of around one decade towards promotion of Self-Help Groups and bank linkage and has been recognized and awarded by NABARD. A Ramesh Kumar CMD Swarna Pragati Housing Microfinance Pvt. Ltd. A. Ramesh Kumar is the founder, promoter and CMD of Swarna Pragati Housing Microfinance Pvt. Ltd., a Company pioneering a new approach to Rural Housing Finance. He is a professional banker with more than 30 years of experience in Banking across India and internationally with State Bank of India. As Chief General Manager, he headed SBI’s operations very successfully in SBI’s Western region with business turnover of USD 15 billion and was the moving spirit behind the emergence of a microfinance wave in Maharashtra. He also headed the NABARD National Committee on Rural Habitat. He has been associated with several prestigious bodies viz. Member, Academic Council, NMIMS, Mumbai; Member, Advisory Committee, Development Alternatives, New Delhi; Chairman of SME Chamber of India (Northern Region); CII representative on the Key Advisory Group ( MSME) of the Ministry of Finance. Nilanjan Majumdar Head – Inclusive Banking AXIS Bank Limited, Mumbai Nilanjan Majumdar is a senior banker with over 17 Years of diverse experience in Retail & Rural Banking, IT, Telecom & Consumer Non Durables. He currently heads Inclusive Banking with AXIS Bank Ltd. He was instrumental in making Axis Bank one of the pioneers in the Inclusive Banking space in terms of successful experiments with different business and operating models and was responsible in facilitating creation of a Rs 3,500 Crs loan book under Inclusive Banking.Prior to joining Axis Bank, he held senior positions with Centurion Bank Of Punjab Ltd and HDFC Bank. He holds a PG Diploma in Management from Indian Institute of Management, Calcutta and a BEE from Jadavpur University. Vivek Kumar Malhotra Deputy General Manager SIDBI Foundation for Micro Credit Shri Vivek Kumar Malhotra is currently a Deputy General Manager in SIDBI Foundation for Micro Credit at its Head Office in Lucknow. He is responsible for entire gamut of activities of SIDBI’s microfinance operations covering lending, equity investments, borrowings from multilateral and bilateral agencies as well as taking up various sectoral initiatives. He has more than 20 years of experience in various areas of banking and finance including financing of SMEs, NBFCs, infrastructure projects, securitisation deals, etc. He holds a management degree from IIM Calcutta. Rajender Mohan Malla Managing Director & CEO PTC India Financial Services Limited Shri R. M. Malla has held top and significant decisionmaking positions in Banks & Financial Institutions during his long 38 years in the Banking / financing industry. In past, he has held the position of Chairman & Managing Director of IDBI Bank Ltd, Chairman & Managing Director of Small Industries Development Bank of India and CEO of IFCI Ltd. A professional of long standing in the industry, he has strong relations with major Multi-lateral Organizations such as World Bank, ADB, KfW, JICA, AfD, etc. and number of foreign and domestic infrastructure finance companies, Banks, FIs and project developers. He is an M.Com from Delhi University and an MBA from Faculty of Management Studies, University of Delhi and is a Certificated Associate of the Indian Institute of Bankers (CAIIB). Shri Malla has also received several awards, including “Outstanding CEO Award” from Association of Development Financing Institutions in Asia and the Pacific. Veena Mankar Managing Director Swadhaar FinServe Pvt. Ltd Banking and Financial Services professional with expertise in trade and structured finance, financing for SMEs and microfinance Veena Mankar has over 35 years of experience in financial services, with banks, nonbanking financial institutions and as a strategy consultant – both in India and Internationally. She is the Founder/Managing Director of Swadhaar FinServe Pvt. Ltd., an NBFC-MFI and the founder of Swadhaar FinAccess, a non-profit that provides financial literacy training and facilitates access to non-credit financial products for the urban poor. Veena currently serves as a nominee Director on the Boards of factoring ventures in India and Dubai. She is also on the Board of Liberty Videocon General Insurance Company Limited, in India. Veena has a post-graduation in Business Administration from the Indian Institute of Management in Ahmedabad. Sanjeev Mantri Senior General Manager, ICICI Bank Ltd. Sanjeev Mantri heads the ICICI’s Rural & Inclusive Banking portfolio across the country. He joined ICICI Bank Ltd in 2004 to take charge of the Corporate Linked SME lending portfolio and has been responsible for introducing various innovative products to service the needs of this segment. Under his leadership, SME business for bank had seen a steady growth in the past years. In 2012 he joined as Business Head for the Rural and Inclusive Banking portfolio, one of the key drivers of priority sector lending in ICICI Bank. Under his leadership, the portfolio has almost doubled within one financial year. Prior to joining ICICI Bank, he has spent over 7 years with BNP Paribas, Mumbai. A qualified Chartered Accountant and Cost Accountant, Sanjeev is a regular speaker in many national and international forums for the bank. Shri D K Mishra Dy General Manager Micro Credit Innovations Deptt NABARD, Mumbai Shri D K Mishra is presently working as Deputy General Manager in Micro Credit Innovations Deptt of NABARD. He joined NABARD in 1985 at Bhopal and has since worked at five different centres including as District Development Manager simultaneously in Hazaribag and Chatra Districts of Jharkhand, two of the most backward and Left Wing Extremism affected districts of the country. He has been closely associated with SHG-Bank Linkage programme since its early stages at field level and now at policy level in HO. He has also been associated with various other functioning of NABARD like project formulations and sanctions, institutional development, bank supervision, natural resource management (Watershed and Wadi programmes), RIDF projects etc. He has also served on the boards of two RRBs for about 8 years. Alok Misra CEO of M-CRIL Alok is the CEO of M-CRIL, a global microfinance rating agency. He has 22 years of rich professional experience in rural development, rural finance/microfinance and research at both policy and implementation level. Prior to M-CRIL, Alok worked with NABARD. Alok was part of multi institutional task force responsible for setting up India’s first online commodities exchange. Alok has undertaken professional work across sixteen countries in Asia, Africa and the Pacific. He is a Fellow at Tufts University and holds a doctorate in Development Studies from Victoria University, New Zealand and a Master in Development Management degree from the Asian Institute of Management, Manila. Brij Mohan Chairman, RGVN (North East) Microfinance Ltd Brij Mohan is the founding Chairman of ACCESS and has relinquished his position from the ACCESS Board of Directors as on 31st March 2013. He is also the former Executive Director of SIDBI and the co-founder of SIDBI Foundation for Micro Credit. He is the chair of Ananya Finance for Inclusive Growth as well as of Micro Save. He is also a director on the Boards of Micro Rating International Ltd and Foundation for MSME Clusters. Besides this, he is the Chairman of RGVN (North East) Microfinance Ltd. Brij Mohan plays an active role in promoting the responsible finance agenda within the sector. Vijay Nadkarni Managing Director Krishna Bhima Samruddhi Local Area Bank Vijay Nadkarni is the Managing Director of Krishna Bhima Samruddhi Local Area Bank. The Bank, with its operations in four districts of A.P. and Karnataka was promoted by the Basix Group in 2001. The mission of the Bank is to provide financial services to the underserved, particularly women and rural poor, with an ultimate goal of promoting a large number of sustainable livelihoods. Shri Nadkarni has over three decades of experience in the fields of banking, education, banking technology and the development sector. He has worked with State Bank of India and besides volunteering for many nonprofit organisations, has headed a consortium of voluntary organisations working for enhancing the credibility of the sector. Girish Nair Senior Operations Officer Access to Finance Advisory Services in South Asia, International Finance Corporation’s (IFC) Girish Nair is a Senior Operations Officer with the International Finance Corporation’s Access to Finance Advisory Services in South Asia, leading the microfinance, responsible finance and insurance advisory initiatives in the region. In this role, Girish has been instrumental in launching several transformative programs around microfinance risk management, micro-insurance/pensions and responsible finance. He has over 19 years of professional experience in rural finance spanning the public, corporate and NGO sectors and brings a unique understanding of financial inclusion and responsible finance from the perspectives of different stakeholder groups. Prior to joining IFC, Girish was the Credit and Policy Lead for Microfinance and Financial Inclusion at HDFC Bank. He has also served as the India Country Representative for Grameen Foundation and the Chief Executive Director of Grama Vidiyal Microfinance, among other positions. Girish holds two post graduate degrees including an MBA in rural management from IRMA. Tara Nair Associate professor Gujarat Institute of Development Research (GIDR) Having completed her MPhil and PhD in Applied Economics and Economics respectively from the Centre for Development Studies, Trivandrum, Tara Nair has worked on the faculty of a few academic institutions since 1993. She also headed research at the Friends of Women’s World Banking (India) during 2007-09. Currently she is an associate professor with GIDR, Ahmedabad. Tara’s research on microfinance largely concerns issues in policy and institutional development. She has undertaken primary research across Indian states and countries like Bangladesh and Myanmar, and consulted many national and international programmes/ organisations. Her papers have appeared in several academic journals and books. Y. C. Nanda Chairman, ACCESS ASSIT Y. C. Nanda did his post graduation from the Delhi School Of Economics in 1964 securing first rank in the University. For a year, Mr. Nanda worked as a Lecturer in the Shri Ram College of Commerce, Delhi and thereafter for a short period in the State Bank of India before joining the RBI. Working in RBI till 1983, Mr. Nanda then exercised the option to move to NABARD. In 2003, he retired as Chairman of NABARD. The Government of India appointed Y. C. Nanda as a member of the National Commission for Farmers in 2004, whose work was completed in November 2006. Mr. Nanda has worked as a microfinance expert with FAO, IFAD, UNOPS, and GTZ for their projects in India and abroad. Additionally, he has also worked with NCAER and Sir Ratan Tata Trust as a consultant. Presently, he is Director/Trustee with a number of institutions in the microfinance, rural development, and management education sectors in India. Dr. Narendranath Head, Resource and Research Centre (RRC) PRADAN Dr. Narendranath, has been working in PRADAN, a prestigious livelihood promotion institution in India since 1989. For the first 12 years of his career, he worked on the Jharkhand-based projects of PRADAN and then moved to Rajasthan to initiate PRADAN’s intervention there. His work in the field mostly involved promoting SHG based poor peoples’ institutions and undertaking large scale livelihood interventions. Narendranath currently heads the Resource and Research Centre of PRADAN. He also anchors the newly floated NRLM Support Organization that has evolved as a unique partnership model in which an NGO works very closely with a State flagship programme by providing knowledge and capacity building support. Narendranath is a graduate in Mechanical engineering from Kerala University and holds a rural management degree from Institute of Rural Management, Anand. Meenakshi Nath Deputy Head & Head, Private Sector Development. DFID India As Deputy Head, Meenakshi is responsible for DFID India strategy and evaluation. The Private sector role involves pioneering a new approach to programming for DFID in India, which will now be up-scaled across DFID worldwide. This new approach uses a mix of equity, loan and grant to deliver impact in the low income states. Meenakshi has previously managed DFID’s state level partnerships with Bihar, Orissa and Madhya Pradesh. A graduate from IIM Ahmedabad, Meenakshi started in the private sector, moved out to become an entrepreneur, exporting leather goods to Europe. A personal commitment to development drew her into working with international and domestic NGOs, where she undertook analysis and provided advice on a range of issues such as social exclusion, trade policy, industrial safety and labour standards. Meenakshi worked in CARE-India as well, focusing on microfinance. Uttam Nayak Group Country Manager India & South Asia Visa Uttam Nayak is the Group Country Manager for India and South Asia. He is responsible for all business operations, strategy development, client, government and regulatory relationships and management of Visa’s business in India, Sri Lanka, Bangladesh, Nepal, Maldives and Bhutan. Mr. Nayak has been instrumental in driving cashless payments and supports financial inclusion in the region. He also manages the company’s innovation strategy across key areas including e-Commerce, mobile, deepening the acceptance footprint and building an ecosystem which is secure and reliable. Before joining Visa in 1996, he has worked with the technology applications division of the US Department of Energy. Mr. Nayak holds a Master of Science in Computer Engineering from the University of Texas, USA, and an Engineering degree in Electronics from Bangalore University, India. Chandni Ohri CEO, Grameen Foundation India Chandni Ohri is CEO of Grameen Foundation India (GFI), which was established in August 2010 as a wholly owned subsidiary of Grameen Foundation. Building on Grameen Foundation’s existing work to provide access to microfinance and information for the poor in India, GFI works to increase the scale and scope of poverty-alleviation efforts there, recognizing the central role a country the size of India would play in such efforts. She previously served as Director for Asia programs at Grameen Foundation, advancing their mission in India and Pakistan and providing a mix of financial and technical support to a number of microfinance institutions over that time. Chandni completed her MBA from Indian Institute of Management, Bangalore, and a Masters in International Development from University of Washington, Seattle. Kalpana Pant Joint Director of Chaitanya Kalpana Pant, M.Phil from JNU, is the Joint Director of Chaitanya, a NGO, working for empowerment of rural women since the last 14 years. She has been involved in capacity building of community based organisations to take up financial intermediation. She was team leader of the study on federations conducted by Sadhan, wrote a paper on impact of micro finance on dalit women, and published research on cash flow status of farmers’s in Maharashtra to design strategies to address agrarian distress. She prepared transition strategy document for Community Banks, to help UN Habitat and USAID to facilitate smooth transition from the project to Community. She is the recipient of Woman Intrapreneur of the year 2010, by Praj Maha Intrapreneur Awards 2010. She is currently involved in designing cash flow tools for Vidarbha farmers for household level financial counselling. Baidya Nath Paul Director and General Secretary of SPADE Baidya Nath Paul is Director and General Secretary of SPADE and is working since 2003. He is the overall incharge of all activities pertaining to Micro-finance, SHG Promotion and Capacity Building Program. Mr. Paul has 32 years experience in the field of Rural Development and he has worked with NDDB, West Bengal Co-operative Milk Producers Federation, BSWI – a NGO. His experience entails Community Organization Building, Micro-finance Program Management, Cooperative Management, Training, Livelihood Intervention, Business Development Plan, Project formulation, Planning, Implementation and Holistic Development with Govt. Department Linking, etc. He holds a bachelors degree in Dairy Technology, General Management Program from IRMA. Nikhil Prabhu Managing Director Delphi Research Services Private Limited He is the founder and Managing Director of Delphi Research Services Private Limited. Mr. Prabhu has spent most of his career in the fields of market research and strategic consulting over the last 30 years. Mr. Prabhu has worked on a wide range of assignments in India and overseas across diverse verticals, including banking and financial services and healthcare. His prime research and strategic consulting interests in the development domain include microfinance, insurance for the weaker sections (life, nonlife and health), healthcare for the poor, micro-enterprises and industrial clusters. Alok Prasad Chief Executive Officer, Micro Finance Institutions Network (MFIN) Mr.Alok Prasad is a veteran banker with over 30 years of both public and private sector banking and financial services experience. He was formerly the Country Director of Citi Microfinance Group (India) and the Head of Strategy, Business Development for the Global Consumer Group Citibank India. Prior to joining Citibank Mr. Prasad served with distinction in the RBI for over 15 years across various departments of the Bank. He was also a member of the start-up team of the National Housing Bank, a statutory body wholly owned by RBI, where he played a pivotal role in the formulation of policies for the development of the housing finance sector in India. Mr. Prasad, recently, served on the Committee set up by the Ministry of Finance, Government of India, for drafting of the Micro Finance Bill for India. Vineet Rai CEO, Intellecap Group Vineet has experience in leading innovative interventions at the crossroad of development and finance and brings unique understanding of Enterprises based development approach through interventions in Venture Capital and Intellectual Capital. Vineet founded Aavishkaar, an equity fund investing in Entrepreneurs engaging with the bottom of the Pyramid and advising US $ 160 Million of investments. Vineet Co-founded and Chairs Intellecap Group and its subsidiary Intellegrow. Vineet also chairs the Board of Villgro Innovation Foundation. Vineet has received awards including the G20 SME Finance Award, UNDPIBLF World Business Award, Ashoka Fellowship and Honorary Membership of XLRI Alumni Association Dr. D.S.K.RAO Regional Director Microcredit Summit Campaign for Asia-Pacific. Dr. Rao is a qualified trainer on poverty identification tools including the Progress Out Of Poverty Index. He has led nearly one hundred workshops and trainings on the use of these tools for practitioners in eight countries of Asia. He was closely associated with the National Surveys in Bangladesh and India during 2009-11, for measuring and tracking the poverty levels of microfinance clients. Dr. Rao is presently working on integrating health with microfinance, partnering with a few prominent microfinance practitioners. He provides technical assistance to MFIs on evaluating impact of integrating health with microfinance. He is also promoting partnerships between microfinance and health sectors with the objective of providing MFI clients with improved access to information, services and products related to health. Stephen Rasmussen Head, Technology and Business Model Innovation Team, CGAP Stephen Rasmussen heads CGAP’s Technology and Business Model Innovation Team, and has more than 25 years of experience in microfinance leadership, with extensive field experience in Asia. He manages CGAP’s Technology Program which works to expand financial services for the poor using mobile phones and other technologies. Prior to CGAP, Rasmussen was the World Bank’s microfinance focal point for South Asia as well as the IFC’s nominee director on the boards of two microfinance banks. From 2001 to 2008 he was CEO of the Pakistan Microfinance Network. From 1994 to 2003 he headed the Aga Khan Rural Support Programme, a large rural development program in northern Pakistan, where he also helped establish First MicroFinanceBank, the first microfinance bank in Pakistan.clusters. Michael Rauenhorst Vice President Moody’s Analytics Michael Rauenhorst is Vice President of Moody’s Analytics’ Social Performance Group where he develops risk management products and services for social investors and microfinance institutions. He previously worked with Deutsche Bank for 13 years where he co-developed some of the first investment funds in the microfinance industry. Michael is a member of the Social Performance Task Force Investor Working Group and the SMART Campaign Certification Task Force. He serves on the board of the Deutsche Bank Microfinance Development Fund, the Global Commercial Microfinance Consortium, Microlumbia, and Jamicro Ltd., an MFI in Jamaica. He also serves as Chair of the Opus Prize Foundation. Mr. Rauenhorst holds an MBA from Columbia Graduate School of Business, a JD from William Mitchell Law School, and an AB from the University of Notre Dame. I.Ramachandra Reddy Consultant (Financial inclusion) National Rural Livelihood Mission (NRLM) Delhi I.Ramachandra Reddy, a B.sc (Agrl) & CAIIB, is currently working as Consultant (Financial inclusion) NRLM, Delhi. He has worked extensively in area of SHG and financial inclusion. He was actively associated in promotion and financing SHGs during 1999-2002 as Chairman of RRB under UNDP Programme and SEPUP in Mahaboobnagar District of AP. He was Instrumental in financing 2lakh SHGs by the Branches of SBI during 20032011. Mr. Reddy is one among the three members who have drafted BC/BF Manual containing the operational guidelines for implementing BC/BF Model in SBI. He was also actively associated in implementation of financial inclusion by using Information, Communication and Technology (ICT) solutions. C. S. Reddy Chief Executive Officer APMAS C.S. Reddy is the founding CEO of APMAS, a national level technical support organization with a vision “Sustainable Women Self Help Movement in India”. He has over 24 years of experience in the development sector, particularly in the microfinance and livelihood. Mr. Reddy worked with CARE International in India for a period of 12 years. He provided advisory and consultancy services to the IFAD, World Bank, DFID, CGAP, GIZ, CARE, CRS, Raks Thai Foundation of Thailand, State Governments and a large number of NGOs in India. He was a member of the Planning Commission’s Steering Committee on Rural Livelihoods & Rural Governance and also chaired the Working Group on National Rural Livelihood Mission (12th Five Year Plan). More recently, Mr. Reddy was involved in IFAD’s post-project evaluation of National Microfinance Support Program of SIDBI. Larry Reed Director, Microcredit Summit Campaign Larry Reed is the director of the Microcredit Summit Campaign. He has worked for more than 25 years in designing, supporting and leading activities and organizations that empower poor people to transform their lives and their communities. For most of that time Reed worked with Opportunity International, including five years as their Africa regional director and eight years as the first CEO of the Opportunity International Network. Reed has taught at the Boulder Institute of Microfinance for 15 years, served as the chair of the SEEP Network, and consulted with industry-wide initiatives like the Smart Campaign for Client Protection and MicroFinance Transparency. Larry authored the State of the Microcredit Summit Campaign Report in 2011, 2012, and 2013 and has contributed to several books on finance. He is a graduate of Wheaton College and the John F. Kennedy School of Government at Harvard University. Elisabeth Rhyne Managing Director Center for Financial Inclusion, Accion Elisabeth Rhyne works to bring together leaders in financial services to address challenges facing the microfinance industry today. She is a co-creator of the Smart Campaign for client protection in microfinance. As Senior Vice President of Accion(2000-2008), Ms. Rhyne led Accion’s initial entry into Africa and India and directed the organization’s research efforts to develop new financial products. Ms. Rhyne was the director of the Office of Microenterprise Development at the U.S. Agency for International Development from 1994 to 1998 where she developed and led USAID’s Microenterprise Initiative. Ms. Rhyne has published numerous articles and five books on microfinance, including ‘Mainstreaming Microfinance: How Lending to the Poor Began, Grew and Came of Age in Bolivia’ and the most recent book titled ‘Microfinance for Bankers and Investors’. Ms. Rhyne holds a master’s degree and Ph.D. in public policy from Harvard University. She earned a bachelor’s degree in history and humanities from Stanford University. Alexandra (Kobishyn) Rizzi Deputy Director of the Smart Campaign Alexandra (Kobishyn) Rizzi is the Deputy Director of the Smart Campaign and works closely on Campaign strategy, communications and management. Prior to joining the Smart Campaign and Accion, Alex was a Project Development Manager at Innovations for Poverty Action where she helped to create the Micro savings and Payments Innovation Initiative (now part of the Global Financial Inclusion Initiative). She has also worked at the Centre for Micro Finance at IFMR Research in Chennai, India where she was the Head of Knowledge Management and Dissemination. At CMF she contributed to the launch of the Microfinance Researchers Alliance Program (MRAP).Alex holds a bachelor’s degree in political science from Princeton University and a Master of Science in Foreign Service from Georgetown University. Avijit Saha Head, Rural & Inclusive Banking vertical ICICI Bank PSIG programme. Shri Pradip Kumar Saha, is a senior development banker with more than 30 years of experience. He started his banking career with IDBI and has been with SIDBI since its inception. At present, he is heading SFMC, Promotion and Development Vertical of the Bank and leading the He has been a member of various committees of the Bank at the highest level. He has participated in various national and international programmes conducted by reputed organizations such as Harvard Business School [USA], Asian Institute of Management [Philippines], Cranfield School of Management [UK] to name a few. He was a part of Indian SME delegation to USA in the year 1999 and also led a MSME delegation to the World SME Expo [Hong Kong] in the year 2008. Currently, he is in the Board of four MFIs and a Member of the Sa-Dhan Board. Pradip Kumar Saha Chief General Manager & Head SIDBI Foundation for Micro Credit (SFMC) Larry Reed is the director of the Microcredit Summit Campaign. He has worked for more than 25 years in designing, supporting and leading activities and organizations that empower poor people to transform their lives and their communities. For most of that time Reed worked with Opportunity International, including five years as their Africa regional director and eight years as the first CEO of the Opportunity International Network. Reed has taught at the Boulder Institute of Microfinance for 15 years, served as the chair of the SEEP Network, and consulted with industry-wide initiatives like the Smart Campaign for Client Protection and MicroFinance Transparency. Larry authored the State of the Microcredit Summit Campaign Report in 2011, 2012, and 2013 and has contributed to several books on finance. He is a graduate of Wheaton College and the John F. Kennedy School of Government at Harvard University. Amarnath Samarapally Lead Analyst with MIX’s Asia Amarnath Samarapally is the Lead Analyst with MIX’s Asia team located in Hyderabad, India and he is responsible for collecting and analyzing financial and non-financial data on regional MFIs and managing relationships with MFIs and other service providers throughout the region. Amar joined MIX three years ago and prior to which, he worked as a Business Analyst for 3i InfoTech providing investment management solutions, working with various insurance and mutual fund companies; in addition, he has experience in the fields of accounts and market risk from his work with Rabo India Finance. Amar is a recipient of a Masters in Finance from ICFAI School of Financial Studies as well as a Bachelors of Commerce from Osmania University. Najibullah Samim Executive Director Afghanistan Microfinance Association Najibullah Samim has been serving as the Executive Director of Afghanistan Microfinance Association (AMA) since April 2011. Previously he worked as Managing Director of Microfinance Agency for Development and Rehabilitation of Afghan Communities (MADRAC). He has also served as Board member and Chairman of AMA for many years. He has 16 years of working experience in the field of Development out of which 8 years in the field of Microfinance. Mr. Samim obtained his MBA degree from Preston University in 2002 and his B.Sc. degree in Civil Engineering in 1997. He has attended many international conferences as speaker, panelist and participant. He has been a board member of the South Asian Microfinance Network (SAMN) since 2008. Abhijit Sharma Associate Professor, Indian Institute of Bank Management Abhijit Sharma, is currently working as an Associate Professor, Indian Institute of Bank Management. He was also heading the Centre for Microfinance Research, North East region Centre (sponsored by NABARD), under which he undertook several policy level studies on microfinance, financial inclusion and livelihood. He also authored the study on Microfinance in the North East sponsored by Sa-dhan. Prof Sharma was instrumental in setting up of Chief Minister’s Microfinance scheme in Assam as a Project Director. He was associated with the Planning Commission, NABARD, Govt of Assam, Govt. of Meghalaya etc in trying to expand financial access in the North East Region. His current interests include financial systems and livelihoods in the remote and mountain areas including microfinance and Financial Inclusion. Eric Savage President Unitus Capital Eric Savage, Co-Founder and President of Unitus Capital, has over 20 years of experience in investment banking. In 2007, he moved to India to set up Unitus Capital (UC). At UC, he led the company in raising over $900 million for over 40 social businesses in Asia. Previously, Eric directed Citigroup’s Asia Power & Infrastructure Investment Banking Group and helped secure and execute multiple landmark equity, debt and M&A transactions. Eric is a graduate (cum laude) of Duke University and of Harvard’s Kennedy School, where he received the Lucius N. Littauer Fellow Award, the program’s top honor. Eric serves on numerous boards including Duke University’s Impact Investing Initiative. Achla Savyasaachi Vice President Sa-Dhan Achla Savyasaachi is the Vice President of Sa-Dhan, the National Association of Community Development Finance Institutions. She led the work of the microfinance association in the areas of policy making, capacity building and standards for building the microfinance sector in India. Significant among these has been her work on the microfinance bill and Code of Conduct for the microfinance sector in India. She has been a member of the Task Force set up by the National Commission for Enterprises in the organized sector on Access to Finance, Raw material, and Marketing, Core Group on Financing of Enterprises in the Unorganized sector, Task Force set up by Ministry of Urban Employment and Poverty Alleviation on access to formal finance for the urban poor etc. She is a fellow member of the Institute of Company Secretaries of India, and Indian Institute of Human Rights. She also has a degree in Law. Dr. Kalpana Sankar Managing Director Hand in Hand Equipped with double doctorate in Physical Sciences and in Women’s Studies and Self-Help Groups, Dr. Sankar brings onboard more than two decades of experience of working in the sectors of microfinance and micro enterprise development, livelihoods, education, health, citizens’ centers, self-help groups etc. Till date, she has handled several international missions and has led assignments funded by UNOPS, UNDP, Christian Aid and Wetlands International. She has supported the Government worldwide including that of South Africa, Afghanistan and Brazil in numerous microfinance, job creation and poverty reduction programmes. Prior to her present role, she has functioned as the M&E Officer for the International Fund for Agricultural Development. Dr. Sankar has authored various publications and manuals on child labour, microfinance and self-help groups. She was the first recipient of a scholarship to pursue an Executive MBA from TRIUM, an alliance among NYU Stern School of Business, London School of Economics and Political Science and HEC School of Management, Paris. Dr Aruna Sharma Development Commissioner & Additional Chief Secretary, Government of Madhya Pradesh. Dr Aruna Sharma has held many important positions such as Managing Director of Dairy Federation, Commissioner and Secretary Health, Director Institutional Finance, Director General of Doordarshan-the Public Broadcaster of India. Dr. Sharma holds Phd. in Development Economics from Delhi University and has authored several publications: Resource Convergence Mantra Model released in 2008 by UNDP, India, Impact Study- Country Paper on Food Security of India published by Food and Agriculture Organization, Impact Study by UNDP on imbibing of Resource Convergence in Policy making and program formulations, Research paper on Psycho-Sociological Barriers in Health Care, Samruddhi- Madhya Pradesh Model for financial inclusion. She has also been a consultant to FAO, Govt of Zimbabwe, Vietnam and Bangkok and Administrative Training Institutions. Govind Singh Managing Director Utkarsh Micro Finance Private Ltd He is MD & CEO of Utkarsh Micro Finance Private Ltd, Varanasi headquartered MFI. He is the former Business Head for the Micro banking at ICICI Bank, the largest private Sector bank in India. He has worked previously with the State Bank of Patiala, Surya Roshni group (Financial Services), Bank International Indonesia and Axis Bank. He was a member of the RBI’s Working Group to Review the Business Correspondent Model. He travelled to Brazil and South Africa in 2007 as part of RBI study team for financial Inclusion. In August 2009, he founded Utkarsh Micro Finance Private Ltd. Currently the company is operating in 6 states, through 122 branches, catering to more than 260,000 members with a portfolio of more than INR 2570 Mn. In November 2012, the company was awarded Microfinance Organization of the year (Medium & Small) by ACCESS Development services, ACCESSASSIST&HSBC India. Shri A K Singh Dy General Manager Micro Credit Innovations Department NABARD, Head Office, Mumbai Shri A K Singh joined NABARD as an officer in 1984. He has been closely associated with SHG-Bank Linkage programme since its early stages at field level and now at policy level in HO. He has also been associated with various other functionings of NABARD, like Institution Development, Monitoring and Evaluation of projects / schemes for agriculture and rural development, Bank Supervision, Rural Credit planning and monitoring etc. He has served on the boards of three Regional Rural Banks for about nine years. During the present stint at Head Office, he is responsible for formulation of Policy and Strategy for expansion of SHG Bank Linkage Programme / JLG Scheme. He has also worked as National Programme Coordinator for implementation of “Women Empowerment and Livelihoods Programme” in seven districts of UP and Bihar, which is supported by IFAD and MWCD GoI, for over three years. Frances Sinha Director EDA Rural Systems Frances Sinha is co-founder of EDA Rural Systems and EDA’s associate companies, M-CRIL and EDA Rural Arth Vikas, based in India. A graduate from Oxford University and the London School of Economics, UK, she has lived in India for over 25 years. Frances has led EDA teams for research, evaluation, impact assessment and training, and has also worked as international consultant throughout India and in Asia and Africa. She has made significant contribution to social performance and double bottom line management and reporting in microfinance. Currently, she is lead consultant to the Microcredit Summit Campaign for developing a Seal of Excellence for Poverty Outreach and Transformation in Microfinance. NYU Stern School of Business, London School of Economics and Political Science and HEC School of Management, Paris. Bonam Srinivas Senior Vice President, Head Inclusive Banking Group IndusInd Bank Srinivas has about eighteen years of work experience covering Microfinance (Retail & Wholesale), Corporate and Project finance. He is currently responsible for driving IndusInd Bank’s financial inclusion agenda. Before joining IndusInd in November 2009 he worked with several organizations; ABN AMRO Bank, IFCI Ltd, Bharat Overseas Bank Ltd, and BASIX. He holds a Bachelor in Engineering and MBA (Finance) from Osmania University, Hyderabad. Girija Srinivasan Independent Consultant Girija Srinivasan, consults in the area of rural finance and livelihoods. She has special interests in the community owned institutions. After serving NABARD for 14 years, she took up consulting and established herself as a leading rural finance consultant, advising IFAD, GIZ, CARE, SIDBI, Frankfurt School of Finance etc. She has been involved in the project design, appraisal and evaluation apart from providing implementation support to many donor funded projects in India and in several countries abroad. She is also on Board of microfinance and technical support institutions. She has authored several publications. N. Srinivasan Development finance expert, Author SOS Report N. Srinivasan was a development banker for almost 30 years in RBI and NABARD. Since leaving the Bank, he has been involved in several development finance and rural development projects in India and abroad. A prolific writer, he has authored Microfinance India SOS Reports and has co-authored three books besides other publications. He currently serves on the Boards of Equitas Holdings and Equitads Microfinance, Chennai, Microfinance Transparency, USA, M-CRIL, Hand-in-Hand Trust and ACCESS-ASSIST Trust. As an international development finance expert, he works with IFAD, World Bank,CGAP, GIZ and other principals in India and abroad. SKV Srinivasan Executive Director Reserve Bank of India Shri S K V Srinivasan is a graduate in Chemical Engineering with professional qualification in finance (PGDBM) and Banking (CAIIB). He has over three decades of Commercial banking experience covering Corporate, Retail and Transaction banking having lead the banks business strategies in various geographies across India. He has served in various capacities in branches and administrative offices across the country. In his present role as Executive Director, he is having business responsibilities for the bank in Retail banking, Priority Sector & Financial Inclusion. He is a member of all senior level committees of the bank – Credit Committees, Policy Committee, Product Committee, ALCO, Customer Services Committee, Recovery Committee and HR Committee. He represents bank in various forums on Microfinance and SME initiatives. MV Subramanian President, Rural and Inclusive Banking Department Axis Bank Mr MV Subramanian, 56, has been a banker for over 35 years. He is now heading the Rural and Inclusive Banking Department of Axis Bank as a President. Under Rural Banking portfolio, he is responsible for all types of Agri lending including commodity finance, Warehousing finance, microfinance and various partnerships with Corporates for tie-up loans. He had joined Axis Bank, ten years back and had held four other assignments namely Heading Risk Department, Relationship Department, Axis Bank Foundation and the Business Banking Department. As in-charge of Financial Inclusion vertical, he had worked closely with the underprivileged sections of the society in execution of projects for rural employment wage distribution, pension products, remittances, micro savings and insurance products. He is also familiar with the micro lending issues and had experience in partnering with many leading MFIs, both retail and wholesale. Dr. B.S.Suran Chief General Manager Micro Credit Innovations Department (mCID) NABARD, Mumbai Dr.B.S.Suran, is a PhD and a certified associate of the Indian Institute of Bankers. Trained at the Centre for Development Training, University of Wolverhampton, UK, he specializes in rural development projects. He, presently, heads the microCredit Innovations Department of NABARD at its Head Office at Mumbai. He has professional experience in rural / agricultural finance, and Rural Development spanning close to three decades. He has served in four varied provinces of the country, handling area-based rural development projects, supervision of rural financial institutions, development action planning, organization development interventions etc. He has served on the Boards of two Regional Rural Banks and presently on the Board of NABFINs (a subsidiary of NABARD engaged in microFinance). He has been associated with NABARD’s microFinance programme, since its early stages. Ajay Tankha Economist and Co-author SOS Report, 2013 Ajay Tankha is an economist with over 35 years of teaching, research and consultation experience in development economics, rural finance and microfinance. He has been the Head of Microfinance, Action Aid UK and Economist with the National Bank for Agriculture and Rural Development (NABARD). He has also held faculty positions at leading universities in India, the Netherlands and Vietnam and is the author of several research studies and publications and co-author of Microfinance India, State of the Sector Report 2013 (SOS).Bangkok and Administrative Training Institutions. Prashant Thakker Global Business Head, Micro Finance & Regional Head for Development Organisation for Asia, Standard Chartered Bank Prashant Thakker is Global Business Head, Micro Finance and Regional Head for Development Organisation for Asia, Standard Chartered Bank. Based in Mumbai, he is responsible to launch and grow the bank’s MicroFinance initiative globally in a sustainable manner. He is also responsible for the bank’s unique Development Organisations (DO) client segment platform under the Financial Institutions Group for South and South East Asia. He has been with Standard Chartered Bank for the last 15 years in a variety of roles covering Operations, Finance, Project Management, Strategy, Governance, and Corporate and Institutional Banking.. Earlier he was with the RPG Group for 2 years with positions in the Finance and Treasury division. Prashant is Wharton Fellow and is an MBA from Mumbai. He is married, has a young daughter and enjoys travelling, reading, sports, scuba diving and the performing arts. Mathew Titus CEO, MicroBuild India Vaidya is a Commerce graduate with an Advance Management Certification from the Indian Institute of Management Bangalore, with over 25 years of experience in the field of financial services. He has worked for various Banks and non-banking financial companies (NBFCs). With domain knowledge of both Operations and Sales his expertise lies in managing operations , setting up distribution channels , identifying new and emerging markets and setting up business for organizations. Prior to joining MicroBuild India, Vaidya was Chief Operating Officer at Grameen Financial Services (Grameen Koota), a leading microfinance institution in India. Vaidya joined Micro Build India in September 2012 and has been instrumental in setting up the company which is a startup and a unique wholesale debt provider to the Micro Finance Institutions for elevating poverty housing. Ramchandra Vaidya Chief General Manager Micro Credit Innovations Department (mCID) NABARD, Mumbai Dr.B.S.Suran, is a PhD and a certified associate of the Indian Institute of Bankers. Trained at the Centre for Development Training, University of Wolverhampton, UK, he specializes in rural development projects. He, presently, heads the microCredit Innovations Department of NABARD at its Head Office at Mumbai. He has professional experience in rural / agricultural finance, and Rural Development spanning close to three decades. He has served in four varied provinces of the country, handling area-based rural development projects, supervision of rural financial institutions, development action planning, organization development interventions etc. He has served on the Boards of two Regional Rural Banks and presently on the Board of NABFINs (a subsidiary of NABARD engaged in microFinance). He has been associated with NABARD’s microFinance programme, since its early stages. PN.Vasudevan Promoter and MD Equitas P.N. Vasudevan is the Promoter and MD of Equitas, a new-age MFI. Vasu was previously EVP & Business Head at Development Credit Bank, Mumbai. Equitas is widely regarded as a professional, efficient, responsible and transparent MFI with innovations such as centralized back-office and realtime collections monitoring. To quote CGAP, “Equitas is one example of how good MIS is essential to well-managed microfinance”. Equitas has pioneered responsible lending measures including voluntary cap on ROE & CEO-pay. In 6 years, Equitas has disbursed micro-credit to over 2 million microentrepreneurs; conducted free health-camps for about 1.5 million customers, vocation skill-training programs for about 2.95 lac people and runs 5 regular schools providing high quality English medium education to about 2300 children from low income groups. Sonali Niranjan Vayangankar Vice Chairman & Managing Director Mahila Arthik Vikas Mahamandal (MAVIM) Ms. Sonali Niranjan Vayangankar joined Indian Administrative Services in 2000. From then on, she has worked in various capacities- SDO (Jabalpur), CEO – ZP Jabalpur, Director – Training, Jabalpur, CEO – Bhind and Additional Commissioner Commercial Taxes. Presently, she is holding the office of Vice Chairman & Managing Director in Mahila Arthik Vikas Mahamandal (MAVIM) A Bachelor in Civil Engineering, she is keenly interested in women issues in rural areas, women SHGs, children malnutrition project etc. Shri N.S.Vishwanathan Pr. Chief General Manager Department of Non-Banking Supervision Reserve Bank of India, Mumbai Shri N.S.Vishwanathan, a post-graduate in Economics, joined the RBI in 1981 and worked in different capacities in RBI offices. Among his important assignments are – Regional Director, RBI, Chennai ( 2010 -2013) , Director – Supervision, Bank of Mauritius ( 2007 -2010), Chief General Manager-InCharge of Urban Banks Department (2005 – 2007), Chief General Manager, Vigilance and Internal Audit, Industrial Financial Corporation of India (20022004). He was RBI Nominee Director in Punjab & Sind Bank, Dena Bank and Punjab National Bank. He has attended many Seminars and Programmes in India and abroad. Vandana Vishwanathan Partner CoCoon Consulting & Board Member, Ujjivan Financial Services Pvt. Ltd Vandana has worked in the areas of HR Strategy, Organizational Effectiveness and Leadership Development for over 19 years. She is a co-founder and Partner at CoCoon, a design, research and consulting firm that works in the areas of Capability Building and Organizational Effectiveness. She has worked with MFIs, business corporations and social sector organizations in India and other parts of the world over the last 13 years. Prior to setting up CoCoon, she worked at the Unilever Group in India for 6.5 years. She also worked to help incubate a not-for-profit company called Phicus two years ago. Vandana serves on the Board of Ujjivan, which is one India’s most successful MFIs. Vandana holds a Masters degree in Industrial Relations and Personnel Management from the Tata Institute of Social Sciences. Graham A.N. Wright Group Managing Director MicroSave Graham A.N. Wright founded MicroSave and is currently its Group Managing Director. He has had a career of two decades of development experience underpinned by five years of experience in management consultancy, training and audit with a leading accounting firm in Europe. He is a reformed Chartered Accountant. He has worked on a wide variety of projects in Bangladesh, Colombia, India, Indonesia, Kenya, Papua New Guinea, South Africa and Tanzania. Graham has provided technical assistance to a variety of financial institutions in Bangladesh, India, Indonesia, the Philippines and throughout Africa. These involved strategic planning, market research, product development, process analysis, agent network development and maintenance, and marketing Sarat Yadav Assistant General Manager, ICICI Bank Ltd Sarat heads the SHG Bank Linkage programme of ICICI Bank. He joined ICICI Bank in the year 2006 and has been part of banks Rural & Inclusive Banking Group. Have cross-functional experience in Rural Retail, Farm Equipment, Commodity Finance, and Microfinance. A Management Graduate from IRMA with more than 15 years’ experience in Agri & Rural market segment, in the Banking, Insurance and Dairy industries. Prior to joining ICICI Bank, he worked for five years with National Dairy Development Board (NDDB) and then had a stint of three years with HDFC Chubb General Insurance launching their Rural foray. Vijayalakshmi Das Chief Executive Officer at Ananya Finance for Inclusive Growth Pvt Ltd Vijayalakshmi Das is Chief Executive Officer at Ananya Finance for Inclusive Growth Pvt Ltd. and Friends of Women World Banking (FWWB). She has been associated with the Indian microfinance sector for over two decades. Ms. Das is also one of the founding trustees of the Indian School of Microfinance for women, an institution set up to provide capacity building support to microfinance institutions and to build and strengthen women’s leadership in the financial sector. She has assumed the Chairperson’s Position of the Board of Directors at ACCESS from April 2013. SPONSORS SUMMIT 2013 FOUNDING PARTNERS CARE Care is a leading humanitarian agency, present in over 70 countries worldwide. In India sicne 1950, CARE partners with community, civil society and government organisations on long term programmes that address the needs of the most vulnerable, particularly women and girls. We strive to ensure that everyone benefits from socio-economic development without discrimination on the grounds of gender, race, caste or occupation. Ford Foundation The Ford Foundation works with visionary leaders and organizations worldwide to change social structures and institutions so that all people have the opportunity to reach their full potential, contribute to society, have a voice in decisions that affect them, and live and work in dignity. This commitment to social justice is carried out through programs that strengthen democratic values, reduce poverty and injustice, and advance human knowledge, creativity and achievement. The goal of the Ford Foundation’s livelihood work is to reduce economic and social inequality and poverty in rural and urban areas by strengthening the capacity of poor and marginalized households to access financial, business development, and organizational development services that have the potential to improve productivity, sustainability and marketability of their products or services. Citi Foundation The Citi Foundation is committed to the economic empowerment and financial inclusion of individuals and families, particularly those in need, in the communities where we work so that they can improve their standard of living. Globally, the Citi Foundation targets its strategic giving to priority focus areas: Microfinance, Enterprise Development, Youth Education and Livelihoods, and Financial Capability and Asset Building. The Citi Foundation works with its partners in Microfinance and Enterprise Development to support environmental programs and innovations. Additional information can be found at www.citifoundation.com Working across Citi’s businesses, product groups and geographies, Citi Microfinance serves 150 microfinance institutions (MFIs), networks and investors as clients and partners in nearly 50 countries with products and services spanning the financial spectrum – from financing, access to capital markets, transaction services and hedging foreign exchange risk, to credit, savings, remittances and insurance products - to expand access to financial services for the underserved. www.citimicrofinance.com CORE SPONSORS HSBC HSBC in India HSBC is one of India’s leading banking and financial services institutions, with around 30,000 employees in its banking, investment banking and capital markets, asset management, insurance broking, life insurance, software development and global resourcing operations in the country. In 2008, the HSBC Group acquired a majority stake in HSBC InvestDirect that has enabled it to offer retail brokerage services to its customers across a wider geography in the country. It has also entered into a joint venture with two of India’s leading public sector banks to establish the Canara HSBC Oriental Bank of Commerce Life Insurance Company. The India branches of The Hongkong and Shanghai Banking Corporation Limited offer a full range of banking and financial services to over 1 million customers through 50 branches and some 140 ATMs across 29 cities. HSBC’s network of branches is located at Ahmedabad, Bangalore, Chandigarh, Chennai, Coimbatore, Gurgaon, Guwahati, Hyderabad, Indore, Jaipur, Jodhpur, Kochi, Kolkata, Ludhiana, Lucknow, Mumbai, Mysore, Nagpur, Noida, New Delhi, Nasik, Patna, Pune, Raipur, Surat, Trivandrum, Thane, Vadodara and Visakhapatnam. The Hongkong and Shanghai Banking Corporation Limited The Hongkong and Shanghai Banking Corporation Limited is the founding member of the HSBC Group, which serves around 60 million customers through four global businesses: Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets, and Global Private Banking. The HSBC Group’s network covers 6,900 offices in 84 countries and territories in six geographical regions: Europe, Hong Kong, Rest of Asia-Pacific, Middle East and North Africa, North America and Latin America. With assets of USD2,652 billion at 30 June 2012, HSBC is one of the world’s largest banking and financial services organisations. HSBC and Sustainability HSBC’s corporate sustainability strategy includes the development of sustainable business opportunities, management of its own environmental footprint, and its community investments. The bank has a long term commitment to the communities in which it operates. It focuses on financial inclusion (skills building, education, livelihood and financial literacy) and environment and climate change programmes in India. HSBC partners with several non-governmental organisations (NGOs) as well as other institutions across the country to ensure that its investment is channelised into meaningful projects that create a lasting and sustainable impact on communities. International Finance Corporation (IFC) IFC, a member of the World Bank Group, is the largest global development institution focused exclusively on the private sector. We help developing countries achieve sustainable growth by financing investment, mobilizing capital in international financial markets, and providing advisory services to businesses and governments. In Fiscal Year 2012, our investments reached an all-time high of more than $20 billion, leveraging the power of the private sector to create jobs, spark innovation, and tackle the world’s most pressing development challenges. IFC in South Asia To grow opportunities for the underserved, IFC in South Asia has concentrated on low-income, rural, and fragile regions while building infrastructure and assisting public-private-partnerships; facilitating renewable energy generation; promoting cleaner production, energy and water efficiency; supporting agriculture; creating growth opportunities for small businesses; reforming investment climate; encouraging low-income housing; and making affordable healthcare accessible. Through these strategic interventions in the region, IFC aims to promote inclusive growth, particularly in the low income states of India; help address climate change impacts; and encourage global and regional integration including promoting investments from South Asia into Africa. In South Asia, IFC works in low-income and frontier regions where our work results in quick outcomes and strong impacts. To promote inclusive growth at the base of the pyramid, we built on previous years experiences to engage in working with the private sector in the region to develop measures that will increase incomes for the poor and small businesses. Access to Finance Advisory Within IFC, South Asia Access to Finance Advisory is committed to improving the depth and quality of financial services to low-income people through its work in the areas of microfinance, affordable housing finance, micro, small and medium enterprise finance, agriculture finance, sustainable energy finance, payment systems, and financial infrastructure such as credit bureaus/collateral registries. IFC implements several advisory projects across India. Microfinance remains one of our core areas of focus, and we are committed to promoting responsible finance among microfinance institutions through our support to the Indian Microfinance Code of Conduct and client protection. Weare supporting microfinance institutions to expand to low income states, diversify their financial services and increase reporting to credit bureaus to address challenges in the sector. Access to Finance is also promoting affordable housing by helping microfinance institutions and housing finance companies develop their low income housing portfolio. In addition, the team is also engaged in a number of retail payment projects in South Asia, including promoting government to persons (G2P) payments in Bihar to improve efficiency and transparency in health payments. Within sustainable energy finance, we are assisting financial institutions to design financial products that promote household adoption of sustainable energy, water, and sanitation solutions. Access to Finance remains committed to increasing finance to micro, small and medium enterprises and agricultural sector by building capacity of banks and non banking financial companies to lend to these sectors and strengthen collateral registries for increased access to information on collateralized loans. Stay Connected www.ifc.org. www.ifc.org/southasia www.facebook.com/IFCsouthasia www.twitter.com/IFC_SouthAsia www.facebook.com/IFCwbg www.twitter.com/IFC_org www.youtube.com/IFCvideocasts www.ifc.org/SocialMediaIndex. United Nations Development Programme (UNDP) UNDP partners globally with all levels of society in more than 170 countries and territories where we operate. We offer global perspective and local insight to help empower lives and build resilient nations that can withstand crisis, and that drive and sustain growth that improves the quality of life for everyone. UNDP works in the following five thematic areas: • Poverty Reduction: UNDP India’s Poverty Reduction Programme partners with central, state governments and civil society organizations across the country to improve the effectiveness of poverty reduction and livelihood promotion programmes and build partnerships that enable disadvantaged communities to improve skills and diversify to non-farm activities. Efforts are also aimed at addressing the challenge of financial inclusion through a range of financial products and services that reduce the vulnerability of the poor. Empowering women remains a key area of intervention. • Democratic Governance: The Democratic Governance Programme of UNDP promotes social, economic and political inclusion of the most disadvantaged, particularly women and girls. UNDP supports the Government of India to ensure that accountable and responsive local government systems, locally elected representatives, officials and communities are in place in selected districts in UNDAF states. The aim is to promote equitable and sustainable achievement of the MDGs and local development goals. • Environment &Energy : UNDP is committed to promoting low carbon, climate resilient and inclusive development. We support the Government of India in meeting national development objectives along with commitments under important multilateral environment agreements. Key areas of intervention are climate change (mitigation and adaptation), sustainable natural resource management (conserving biodiversity and addressing land degradation) and environmentally-sound chemical management (phasing out of ozone depleting substances and reducing persistent organic pollutants). • Crisis Prevention & Recovery: UNDP’s Disaster Risk Reduction Programme supports the vision of India’s 11th Five-Year Plan to work towards ensuring that the “most vulnerable, including women and girls and government at all levels have enhanced abilities to prepare, respond, adapt to and recover from sudden and slow-on-set disasters and environmental changes.” • HIV & Development: UNDP India supports government efforts to reduce HIV/AIDS amongst vulnerable groups and uphold the rights of the marginalized, including sexual minorities and people living with HIV. We also work to address socio-economic, cultural conditions and norms that influence the drivers of the HIV epidemic. Standard Chartered Bank in India Standard Chartered Bank is India’s largest international bank with 95 branches in 38 cities, serving 60,000+ SMEs, over 2,000 key Corporate and Institutional Relationships and approx 2 million retail customers. Key businesses comprise Consumer Banking, including Deposits, Loans, Wealth Management, Private Banking and SME Banking; and Wholesale Banking, which includes Cash Transaction Banking, Treasury, Corporate Finance and Custody Services. For more information, visit www.standardchartered.co.in Standard Chartered – leading the way in Asia, Africa and the Middle East Standard Chartered is a leading international banking group. It has operated for over 150 years in some of the world’s most dynamic markets and earns around 90 per cent of its income and profits in Asia, Africa and the Middle East. This geographic focus and commitment to developing deep relationships with clients and customers has driven the Bank’s growth in recent years. Standard Chartered PLC is listed on the London and Hong Kong stock exchanges as well as the Bombay and National Stock Exchanges in India. With 1,700 offices in 70 markets, the Group offers exciting and challenging international career opportunities for 87,000 staff. It is committed to building a sustainable business over the long term and is trusted worldwide for upholding high standards of corporate governance, social responsibility, environmental protection and employee diversity. Standard Chartered’s heritage and values are expressed in its brand promise, ‘Here for good’. For further information please visit www.standardchartered.com. Follow Standard Chartered at www.facebook.com/standardchartered and on Twitter @StanChart. CO-SPONSORS National Bank for Agriculture and Rural Development (NABARD) Nurturing Rural Prosperity National Bank for Agriculture and Rural Development (NABARD) since its establishment in 1982 by an Act of Parliament has been nurturing rural India, particularly the agriculture sector in the rural hinterlands of the country. NABARD combines the role of a supervisor and a development facilitator . The multi – pronged strategy involves interventions in credit planning, resource support to banks, funding rural infrastructure development, strengthening of credit delivery system all aimed at inclusive growth. The SHG movement conceived, researched and piloted by NABARD is considered as the fastest growing and the largest micro-finance movement in the world. Today, more than 80 lakh SHGs, involving more than 103 million rural households are linked with banking system. Besides promoting SHGs, NABARD has been actively engaged in Natural Resource Management through integrated watershed development initiatives covering over 17.80 lakh hectares. NABARD’s development efforts also cover socially & financially excluded groups (Tribals) with 415 projects in helping them establishment of tree based livelihood initiative covering over 3 lakh tribal households with financial commitment of Rs.12000 million. NABARD has been able to make a difference in the lives of people of rural India and emerged as a reliable, transparent, innovative and financially strong organisation working towards its mandate encapsulated in four simple works – TAKING RURAL INDIA >> FORWARD. Small Industries Development of India (SIDBI) The apex financial institution for promotion, financing and development of Small & Medium Enterprises was set up in April 1990. The business domain of SIDBI consists of Micro, Small and Medium Enterprises, which contribute significantly to the national economy in terms of production, employment and exports. With a view to providing microfinance services through a network of strong and vibrant financial intermediaries SIDBI Foundation for Micro Credit (SFMC) was set up in January 1999. The outstanding portfolio of SFMC as on March 31, 2011 aggregated to `3050 crore with 139 assisted MFIs in its fold. A number of innovations have been made by the Bank over the years which include the schematic innovations like Capacity Building of MFIs and Microfinance sector, Risk Fund in underserved States, Risk fund for two-tier / wholesaler MFIs etc. SIDBI has also pioneered the concepts of Capacity Building Needs Assessment, Capacity Assessment Rating, Portfolio and Systems Audit, Young Professionals Programme etc. With a view to address the issues of concern being faced by the sector, SIDBI has undertaken various Responsible Financing initiatives like Code of Conduct Assessments, Client Protection Assessments, Capacity Building of MFIs, setting up of a Lenders’ Forum etc. Further, the Bank has adopted credit plus approach to meet all the requirements of MFIs, their borrowers and other service providers by customizing need-based packages including / capacity building, loan, equity and quasi-equity support. KNOWLEDGE PARTNER Rabobank Rabobank Group is an international financial services provider operating on the basis of cooperative principles. It offers banking, asset management, leasing, insurance and real estate services. Focus is on broad financial services provision in the Netherlands and primarily on the food and Agri business internationally. Rabobank Group is comprised of independent local Rabobanks plus Rabobank Nederland, their umbrella organization, and a number of specialist subsidiaries. In terms of Tier I capital, Rabobank Group is among the world’s 30 largest financial institutions. Rabobank is consistently awarded a high rating by all rating agencies. The Rabobank Foundation was established in 1973 as an independent foundation. The organization is funded by local member Rabobanks and Rabobank Nederland, which donate a small percentage of their profits to the Rabobank Foundation. The Rabobank Foundation helps underprivileged and disadvantaged people to become economically active and independent. The support provided by the Rabobank Foundation reflects Rabobank’s unique history and roots and is consequently focused first and foremost on enabling the development of small co-operatives located in rural regions. This support is provided through donations, loans, trade financing and technical assistance. In line with Rabobank’s own co-operative background, the Rabobank Foundation especially focuses on establishing and promoting co-operative savings and loan systems. ASSOCIATE SPONSOR Accion Accion is a global nonprofit dedicated to building a financially inclusive world with access to economic opportunity for all, by giving people the financial tools they need to improve their lives. A world pioneer in microfinance, Accion has helped build 63 microfinance institutions in 32 countries, reaching millions of clients on four continents. The Accion U.S. Network is the largest microfinance network in the country and, since inception, has served hundreds of thousands of clients with loans and support. For more information, visit us at www.accion.org. Bill & Melinda Gates Foundation Guided by the belief that every life has equal value, the Bill & Melinda Gates Foundation works to help all people lead healthy, productive lives. In developing countries, it focuses on improving people’s health with vaccines and other lifesaving tools and giving them the chance to lift themselves out of hunger and extreme poverty. In the United States, it seeks to significantly improve education so that all young people have the opportunity to reach their full potential. Based in Seattle, Washington, the foundation is led by CEO Jeff Raikes and Co-chair William H. Gates Sr., under the direction of Bill and Melinda Gates and Warren Buffett. To learn more, visit www. gatesfoundation.org. ICICI Bank Ltd. ICICI Bank is India’s second largest bank, with over 50 years of experience in financial services. We offer a wide range of banking products and financial services to corporate and retail customers through a variety of delivery channels and its specialized subsidiaries in the areas of investment, banking, life and non-life insurance, venture capital and asset management. We currently operate with about 3500+ branches and 11000+ ATMs. In addition to serving urban and metro population, we also have a strong and special focus on proving financial solutions to rural and semi-urban India. Towards, this we offer customised products and services in-turn fulfilling the philosophy of ‘Inclusive Growth’. Our ‘Rural & Inclusive Banking Group’ works with various entities or rural and agricultural economy having backward and forward linkages with like large companies, small agriculture enterprises and individuals as farmers, agriculture traders, processors, and rural entrepreneurs in the entire agricultural supply chain. IDBI Bank After playing a pioneering role in promoting industrial growth in India for 40 years IDBI took on the additional mantle of a full-fledged commercial bank in the year 2005. In the eight years since, IDBI has recorded one of the fastest growths in the banking industry in India. The Bank has an aggregate balance sheet size of Rs. 2,90,837 crore and total business of Rs 3,91,651 crore as on March 31, 2012. IDBI Bank’s operations during the financial year ended March 31, 2012 resulted in a net profit of Rs.2,032 Crore. The bank has also set up 987 branch offices and 1585 automated teller machines. But perhaps, the most rewarding articulation is its recognition amongst the 50 Most Trusted Service Brands in India. Agribusiness of Bank consists of a mix of retail agri lending, corporate agri lending, and funding farmers through corporates. Bank is catering to the financial needs of the farmers through various schemes like Crop Loan, Tractor Loan, Dairy Loan, Poultry Loan, WHR Finance, Horticulture Loans, Gold Loans etc. Bank has specialised branches to deliver business which are linked to Agri Processing Centers where processing and credit administration is done. Further Bank has engaged Business Correspondence and Business Facilitators for direct agri lending to farmers. IDBI’s Agriculture lending as on March 31, 2012 is Rs.14408 crores. Bank ensures that every segment of society benefits from its financial inclusion initiative including financial literacy awareness. Bank has taken various initiatives for financial inclusion like Implementation of Financial Inclusion Plan in allotted villages (119 villages in 5 states and 1 UT), Special Products under Financial Inclusion, Rural Transformation Fellowship Programme with TATA Institute of Social Sciences (TISS), Financial Literacy Training Programme by way of street plays, documentary/ film shows etc. in association with NABARD/other government agencies and done more than 150 such street plays in various villages in Maharashtra. Bank has also formulated a special Financial Literacy Scheme titled “IDBI Bank Vittiya Sakhsharta Yojna”. Bank extended relief to the villages in Satara, Sangli and Solapur districts in Maharashtra, which were facing severe drought conditions in the year 2012. Bank has also set up “IDBI Rural Self Employment Training Institute” (RSETI) at Satara in October 31, 2011. Main objective of the RSETI is to provide intensive short term residential training programmes with free food and accommodation to rural youth for taking up self employment initiatives and skill up gradation for running their micro enterprises successfully. RSETI has conducted 8 training programmes and trained more than 236 candidates. International Fund for Agricultural Development (IFAD) IFAD, a specialized agency of the United Nations was established as an International financial institution in 1977. IFAD’s mission is to “Enable Poor Rural People to Overcome Poverty”. Working with rural poor people, governments, bi-lateral and multi- lateral agencies, non-governmental organizations and many other partners, IFAD focuses on country-specific solutions, which involves increasing rural poor peoples’ access to financial services, markets, technology, land and other natural resources. India is one of the founding members of IFAD and has a permanent seat on its Executive Board. India is not only a leading donor among the developing countries for IFAD but also has the largest country programme of IFAD in the world. Working in close partnership with the Government of India and other partner agencies, IFAD has been funding projects for rural development, tribal development, women’s empowerment, natural resources management and rural finance. Since 1979, IFAD has financed 25 programmes involving highly concessional loan assistance of approximately USD 795 million. IFAD’s strategy in India centres on improving rural poor people’s access to economic and social resources and strengthening people’s capacities to establish and manage their own institutions. Moody’s Analytics Moody’s is an essential component of global capital markets, providing credit ratings, research, tools and analysis that contribute to transparent and integrated financial markets. Moody’s Corporation maintains a presence in 28 countries and is the parent of Moody’s Analytics, which offers leading-edge software, advisory services and research for credit and economic analysis and financial risk management. Moody’s Analytics has introduced a Social Performance Assessment for microfinance institutions, which provides a global scale to assess how well a microfinance institution achieves social goals. Oikocredit Oikocredit is a worldwide cooperative society operates in more than 60 countries, promotes global justice by challenging people, churches and others to share their resources through socially responsible investments and by empowering disadvantaged people with credit. Maanaveeya Development & Finance Private Limited is a subsidiary of Oikocredit in India. Maanaveeya & Oikocredit being a socially oriented development organization always give priority to the Social Performance Management. Maanaveeya gives bulk loans to the Microfinance Institutions (MFI’s). It also gives loans for development projects that benefit the poor. We are committed towards responsible lending and meeting to the needs of credit for development. Though major portion of our portfolio is in microfinance, we focus more on the development of integrated livelihood and Income Generation activities that help the socio economic development of the poor. Our selection criteria of the project partners take care of both the social as well as financial sustainability. Social performance management (SPM) is at the heart of Maanaveeya’s work. It means prioritizing and striving to meet clients’ needs effectively and efficiently. Maanaveeya builds the SPM capacity of its microfinance and other partners and supports them in helping clients to improve their lives. Key areas of SPM capacity building include client protection, poverty alleviation and monitoring, financial and social risk management, sector-specific projects, and staff development. Maanaveeya is also into promoting Safe Drinking Water, Sanitation and Renewable Energy, by creating awareness to clients and building capacities of the implementers to implement the project successfully. The project has so far directly benefited 80,736 clients – 34,528 for water, 35,968 for sanitation and 10,240 for energy – through nine partner organizations and made positive impact in the lives of the people. Maanaveeya identified Agriculture Value Chains as one of its thrust areas and started implementing the project. Strategy for implementing the value chains is developed to support potential value chains that are scalable, replicable and sustainable. Maanaveeya is in the process of Identifying potential partners and develop partners business plans to develop value chains. VISA VISA is a global payments technology company that connects consumers, businesses, financial institutions, and governments in more than 200 countries and territories to fast secure and reliable digital currency. Underpinning digital currency is one of the world’s most advanced processing networks – VISANet – that is capable of handling more than 20,000 transaction messages a second with fraud protection for consumers and guaranteed payment for merchants. VISA has been in India for about 30 years, investing in developing and expanding the electronic payments industry and innovating to drive electronification for prosperity of individuals, businesses and the country as a whole. Microfinance India Group of Advisors Y C Nanda, Chairman, ACCESS- ASSIST (Former Chairman, NABARD) Vijayalakshmi Das, Chairperson ACCESS Development Services & Managing Director, Ananya Finance for Inclusive Growth Pvt Ltd ORGANISING PARTNERS Brij Mohan, Sector Expert ACCESS Development Services Alok Misra, Chief Executive Officer, Micro-Credit Ratings International Ltd. (M-CRIL ) Arindom Datta, Senior Director & Head Rural & Development Banking/ Advisory, Rabobank India ACCESS is a not-for-profit company whose overall aim is to promote sustainable and innovative livelihoods promotion models to improve the economic well being of primary producers. ACCESS access works to build inclusive value chains that enable greater accrual of benefits for the producers. The ACCESS programmes on the ground largely focus on enhancing productivity of small and marginal farmers. ACCESS also provides technical support services to large poverty reduction programmes and a few of its initiatives seek to influence, inform and support pro-poor policy. ACCESS operates in nine states of the country. C S Reddy, Chief Executive Officer, APMAS ACCESS-ASSIST Anu Gupta, Deputy Head, Private Sector, Department for International Development (DFID) Chandra Shekhar Ghosh, Chairman & Managing Director Bandhan Detlev Holloh, Programme Director, Deutsche Gesellschaft fur International Zusammenarbeit, GIZ-NABARD Rural Finance Institutions Programme Elizabeth Larson, Asia Regional Manager, Microfinance Information Exchange (MIX) Hemant Kaul, Independent Consultant Jayesh Modi, SVP, Head Inclusive Banking Unit, HSBC Jennifer Isern, Manager, Access to Finance Advisory, South Asia, International Finance Corporation (IFC) Malcolm Harper, Professor Emeritus, Cranfield Unversity Maneesha Chadha, Head-Corporate Citizenship, Citi South Asia Manoj Sharma, Managing Director – Asia, MicroSave N Srinivasan, Senior Sector Expert Prakash Kumar, General Manager, PSIG, Small Industries Development Bank of India (SIDBI) Ratnesh, Programme Analyst, United Nations Development Programme (UNDP) Santadarshan Sadhu, Head Policy & Inhouse Research, Centre for Microfinance - IFMR (CMF) Satyam Darmora, Lead Family Economic Stability, Michael & Susan Dell Foundation (MSDF) Vipin Sharma, Chief Executive Officer, ACCESS Development Services ACCESS-ASSIST (ASSIST) is a specialized affiliate of ACCESS Development Services. ASSIST took over the microfinance portfolio at ACCESS in 2009 with a mandate to engage stakeholders across the financial value chain in creating responsible financial services for the poor. ASSIST focuses on sector building activities with a three-tier strategy: 1) incubating and scaling-up the capacities of fledgling community-based microfinance organisations; 2) catalyzing the supply side flow of capital for the poor by strengthening institutions through advisory and technical services; and 3) supporting an enabling environment for financial inclusion through the Microfinance India platform. Citi Foundation access