School of Medicine
Information Technology Services
All newly enrolled School of Medicine students are encouraged to visit the School of
Medicine’s IT office before orientation to obtain help configuring laptops and mobile
devices for Emory’s wireless network (EmoryUnplugged) and Exchange Email System.
For questions regarding this document or to request a consultation please contact
Ken Lester, SOMITS Student and Curricular Support at (404) 727-5267 or krleste@
emory.edu
SOMITS is located in the 1648 Pierce Drive School of Medicine Building, Suite AB51.
Laptops are required for all MD and PA students. Please see Section 3 to verify
your laptop meets all Minimum Requirements.
Client Services
med.emory.edu/help
For SOM IT Help Call (404) 778-4304
New Computer Recommendations 2012
These recommendations specify new systems that are expected to meet the requirements of most
Emory SOM students for the next four years. Use this section if purchasing a new laptop.
Intel Core i5
AMD A4
Intel Core i7
AMD A6
4GB
8GB
250GB
SATA or Solid State Drive
500GB
SATA or Solid State Drive
Processor
Memory (RAM)
Hardware
Hard disk
Removable Storage
External Hard drive for backups
(Should be larger than your primary drive)
Graphics
Display
Networking
256 MB dedicated memory
512 MB dedicated to memory
1280x800 (13”) resolution or higher
1440x900 (15”) resolution or higher
WiFi 802.11n
WPA2-Enterprise Support
WiFi 802.11n
WPA2-Enterprise Support
Warranty
Operating System
External Hard drive for backups
(Should be larger than your primary drive)
3 Year Warranty
Windows 7 Professional, Windows 7 Ultimate, Windows 7 Home Premium
or Mac OS 10.7 (Lion)
Software
Windows 7 Starter and Home Basic Editions are not recommended
Required Software
See Section 5
Windows:
(Provided to SOM Students at no additional cost)
McAfee VirusScan Enterprise (Free to Emory Students)
Respondus Lock Down Browser (Free to Emory Students)
Mac:
(Provided to SOM Students at no additional cost)
McAfee VirusScan Enterprise (Free to Emory Students)
Respondus Lock Down Browser (Free to Emory Students)
2
Netbooks, tablets and computing devices that run light operating systems will not provide the
optimal computing experience. These devices are not recommended for use as a primary
computer and will have limited support from SOM Information Technology Services.
Removable Storage
We recommend all students purchase a USB Flash Drive that provides
264-bit (ASE) hardware-based data encryption.
Example USB Flash Drive:
Kingston Technology’s DataTraveler Vault - Privacy Edition,
supports Mac OS 10.6 and Windows 7.
Client Services
med.emory.edu/help
For SOM IT Help Call (404) 778-4304
3 Minimum Computer Requirements
Hardware
These recommendations specify minimum system requirements for existing computers. Use this section if you already own a laptop.
Laptops meeting only the Minimum Requirements may not provide an optimal computing experience over four years.
Component
Minimum Requirments for 2012
Processor
Core 2 Duo or AMD X2 Dual Core
Memory (RAM)
2GB
Hard disk
250GB SATA (5400RPM)
Display
1024x768 resolution or higher
WiFi 802.11g
WPA2-Enterprise Support
Networking
Operating System
Windows Vista Service Pack 2 or newer (Service Packs are available via Windows Updates)
or Mac OS 10.5.8 (Leopard) or newer
Software
Windows “Starter” and “Home Basic” Editions are not supported
Required Software
Windows:
Internet Explorer 8 or newer (Download via Windows Update)
See Section 5
(Provided to SOM Students at no additional cost)
McAfee VirusScan Enterprise (Free to Emory Students)
Mac:
Safari 5 (Requires OS 10.5.8 or newer Download via Apple Software Update)
(Provided to SOM Students at no additional cost)
McAfee VirusScan Enterprise (Free to Emory Students)
Netbooks, tablets and computing devices that run light operating systems will not provide the
optimal computing experience. These devices are not recommended for use as a primary
computer and will have limited support from SOM Information Technology Services.
4
Computer and Software
Educational Discounts
For educational discounts on laptops and software please visit the following web
resources. Please note Microsoft Office is provided to Emory School of Medicine students at no cost.
Apple:
http://store.apple.com/us-hed
Dell:
www.dell.com/emory
Other:
www.academicsuperstore.com
For Cell Phone discounts please see section 12.
Client Services
med.emory.edu/help
For SOM IT Help Call (404) 778-4304
5 Software
Platform
Operating System
Windows Service Packs and Mac updates can be
downloaded using the software update function.
Operating System version upgrades can be
purchased via the Emory Bookstore.
Macintosh
Windows
Mac OS 10.5, 10.6 or 10.7
Vista (SP2), or 7 (SP1)
Safari 5 or newer
Internet Explorer 8 or newer
Required
Productivity
This software is provided by Emory University
School of Medicine. SOM students may download
http://emorysom.onthehub.com
Web Browser
Supported web browsers are available via the
Mac and Windows software update function.
Please note you must be running Mac OS 10.5.8
to run Safari 5 and Windows XP (SP3), Vista,
or 7 to install and run IE8.
Recommended
AntiVirus
Required for all computers accessing Emory’s
network. https://software.emory.edu/express
McAfee VirusScan Enterprise McAfee VirusScan Enterprise
(Free to Emory Students)
(Free to Emory Students)
Web Based Exams
Required for MD, Med Imaging and PA Students
http://med.emory.edu/help/edtk/respondus.html
Respondus
Lock Down Browser
Respondus
Lock Down Browser
Bibliographic Software
Download at https://software.emory.edu/express
EndNote
EndNote
Flip4Mac (Free Version)
Real Player
Real Player
Emory Healthcare VDT
Citrix Client
Emory Healthcare VDT
Citrix Client
Media Players for Lecture Recordings
http://www.real.com/realplayer/download
Healthcare Protected Data Access
You will not have access to this environment until
the end of your second year. The client
is available at https://mydesktop.emory.org
Emory University site-licensed software including antivirus, statistical software packages,
and EndNote are located at http://software.emory.edu/express.
Client Services
med.emory.edu/help
For SOM IT Help Call (404) 778-4304
6 Email
As a SOM student you will be provided with an email account via Emory’s Microsoft Exchange server. To protect
confidential healthcare data and comply with federal regulations, mail cannot be automatically forwarded from your
Exchange email accounts to other Emory or non-Emory email accounts.
Students will have two options for checking their Exchange email.
1. Mac and Windows users running supported web browsers may go to owa.emory.edu, login with your email @emory
user name (NetID) and password to have full access to your email, directory, and calendar.
2. Use one of the supported email clients. For configuration instructions please use the web resources listed.
Outlook 2011 (Mac)*
https://emory.service-now.com/kb_view.do?sysparm_article=KB00410
Outlook 2010 (Windows)*
https://emory.service-now.com/kb_view.do?sysparm_article=KB00802
*Please note Emory University School of Medicine Information Technology Services (SOMITS) will provide install and initial setup support of
Outlook 2011 or 2010 to SOM students. Support of Microsoft Office beyond install and initial setup of Outlook is not provided by SOMITS.
Emory University Technology Services (UTS) will support student email access via owa.emory.edu only.
7 Email and Smartphones
If you choose to setup your Emory Exchange account on your mobile device, please account for the additional data use
on your cell phone’s data plan. Your mobile device must support Exchange ActiveSync to be supported. Current versions
of iPhone (iOS), *Android, and **BlackBerry are recommended for connecting to the Emory Exchange server.
For configuration instructions please use the web resources listed.
Apple iPhone / iPad / iPod Touch
https://emory.service-now.com/kb_view.do?sysparm_article=KB00796
*Android
https://emory.service-now.com/kb_view.do?sysparm_article=KB00408
* SOMITS will provide Exchange configuration support for the native Android OS Corporate Sync application only.
Third party email applications will not be supported.
8 Smart Device Security Policy
** SOM Students will not have access or support for the BlackBerry Enterprise Server (BES). SOMITS will
only provide configuration support via BlackBerry Internet Service (BIS).
The security safeguards required by the smart device security policy will be enforced as a condition of
access for any smart devices that connect to Emory Exchange to check email and calendar items.
If you do not check Emory Exchange email on your device the policy will not be applied to it.
I f you check your Emory email on your smart device, the only visible change will be that a four
digit PIN will be required to unlock your device after a period of no more than 15 minutes of
inactivity. When the policy is applied to your device, you will be prompted to configure this
PIN if you have not configured one already. If your device is not already encrypted,
it will be encrypted after you create your PIN.
For policy FAQs and info please visit http://it.emory.edu/security/smart_device/index.html
The following specific settings will be enforced:
1. A four digit PIN will be required to unlock your device
2. Your device will automatically lock (require your PIN to be entered) after a maximum
of no more than 15 minutes of inactivity.
Client Services
med.emory.edu/help
3. If someone enters your PIN incorrectly 10 times, the device will erase itself.
4. If your device supports it, the data stored on it will be encrypted.
For SOM IT Help Call (404) 778-4304
9
Smartphones
The information in this document is based on survey data collected from SOM students and is not an endorsement by
Emory University School of Medicine for any one service provider or device.
Cell phones used by SOM Students
Client Services
med.emory.edu/help
For SOM IT Help Call (404) 778-4304
Service Providers
The information in this document is based on survey data collected from SOM students and is not an endorsement by
Emory University School of Medicine for any one service provider or device.
Percentage of students using major service providers in 2011-12
Service provider’s reception and reliability
AT&T 2.6
Sprint / Nextel 3.9
Verizon 4.6
T-Mobile 2.0
Service provider’s reception and reliability based on curricular and clinical
locations only. Students were asked, “Please rate your providers reception
based on your class and clinical location experience only.”
Scale of 1-5 (5) being the best reception.
Client Services
med.emory.edu/help
For SOM IT Help Call (404) 778-4304
Features and Options
Factors considered most important when choosing
a cell phone or provider
Cell Phone and Service Educational Discounts
AT&T:
*25% discount on service.
Please visit www.wireless.att.com/businesscenter/premier and enter your Emory email address.
After submitting your email address AT&T will send you a link to access discounted rate plans.
Verizon:
*Up to 22% off the monthly access fee on qualifying voice plans of $34.99 or higher and Up to 25% off
of accessories
www.verizonwireless.com/b2c/employee/emaildomainauthentication.jsp
Sprint / Nextel:
* Up to 15% off select plans
Please visit http://delivery.sprint.com/m/p/nxt/dev/wdyw.asp and enter your Emory email address.
After submitting your email address Sprint will send you a link to access discounted rate plans.
* This information has not been verified and may change without notice.
Client Services
med.emory.edu/help
For SOM IT Help Call (404) 778-4304
Popular Mobile Applications and Resources
Application
Blackboard
Mobile Learn
DynaMed
Yes**
Yes
Yes
Micromedex
Yes
No
Yes
Mobile
Webpage
Only
Yes
Yes**
Yes
Yes
Yes
Yes
Yes
Mobile
Webpage
Only
Yes
Yes**
Yes
Yes
Yes
No
Mobile
Webpage
Only
Mobile
Webpage
Only
Yes
No
Yes***
Yes
No
Yes
Mobile
Webpage
Only
Mobile
Webpage
Only
Yes
Medscape
Mobile Applications
BlackBerry
Windows
Mobile
PubMed
Diagnosaurus
Android OS
Apple iOS
(iPhone, iPad,
and iPod Touch)
Unbound
Medicine
MedCalc
MedCalc Pro
Epocrates
* There may be third party vendors that supply mobile applications for this service. The publisher
provides a mobile webpage only.
** Requires Wi-Fi connection / Cellular carrier may have restrictions
*** Windows Mobile OS 2003 - v 6.5 only
Audience Response System (ARS)
Emory University School of Medicine uses Turning Point’s ResponseWare for interactive lectures.
Most web-enabled smartphones will be able to access Turning Point’s ResponseWare via a mobile friendly
webpage.
Apple iPhone, iPad, iPod Touch, Android, and BlackBerry smartphones have the option of utilizing Turning
Point’s mobile application.
Passwords
New Students:
Emory University NetID, all students should go to enid.emory.edu and set their Authentication
Questions. Setting your Authentication Questions will enable access and reset of your
password in the event it is forgotten. ENID will also allow you to Select An Email Name,
access your Spam Filtering options, and reset your Emory Network
(Exchange, OPUS, LearnLink and Blackboard) passwords.
Current Students:
Emory University School of Medicine web services.
(One45 and emorymed.emory.edu) please contact
SOMITS Client Services for help (404) 778-4304.
Client Services
please visit med.emory.edu/help/passwords.htm
For SOM IT Help Call (404) 778-4304
med.emory.edu/help