The Company The Bottom Line Established in 1976, Countrywide Freight is a privately owned distribution company with a turnover in excess of £28 million and is the market leader in Anglo-Irish groupage It handles more than 10,000 consignments every day. Today Countrywide Freight has greater control over its vehicle fleet. The system has improved vehicle utilisation, reduced vehicle costs, decreased overtime pay, improved staff productivity and enhanced customer service levels. The Challenge Return on Investment Countrywide decided to deploy a vehicle tracking system that would: Countrywide calculated the costs of its investment in software, hardware and personnel over a 1 year period to quantify its return from the Simplytrak deployment. It identified the following benefit areas. The Decision The Simplytrak system was chosen after a 3 month, extended trial. It was chosen based on system cost, ease of use, reliability, exceptional customer service, and the company’s willingness and ability to support Countrywide’s special requests. © 2010 Blackbox Telematics Ltd. All Rights Reserved Vehicles in fleet 207 Service areas UK, Republic of Ireland Payback Less than one month The Strategy In order to find a solution that would support this strategy, Countrywide evaluated five vehicle tracking firms. Industry Courier / Express Delivery Return on investment £685 savings per month, per vehicle In 2005, Countrywide identified that it needed to implement greater security measures for high value consignments and to provide its customers with more accurate ETAs. Operations staff were unable to provide accurate delivery times or locate consignments without making a series of costly phone calls. Locate vehicles in real-time Provide accurate customer arrival times Allow for vehicles to be re-routed at short notice Eliminate the requirement for co-drivers for high-value consignments Provide historic and real-time reporting Be delivered from a single platform Company Countrywide Freight Group Significant reduction in fuel costs Increased utilization through identification of nearest vehicle and job rerouting Decrease in driver overtime Decrease in driver downtime Reduced maintenance costs through improved driver behaviour Decreased administration costs through automation of e.g. timesheets Improved security over goods in transit Removal of two driver requirement for high value consignments Improved customer service and more accurate delivery times Increase in customer satisfaction due to greater responsiveness Redeployment of office staff to other value generating activities Reduced communication costs Support for Policy Compliance (Working Time Directive, Health & Safety) and Employee Duty of Care “The Simplytrak system has enabled us to greatly improve vehicle utilisation, decrease vehicle costs, reduce driver overtime pay, improve staff productivity and enhance our customer service levels” “We have achieved savings of £685 per vehicle per month.” Blackbox Telematics are exclusive distributors of Simplytrak in the UK. Blackbox Telematics Ltd Fox Covert Farm South Cave Rd Riplingham Brough HU15 1QT info@blackboxtelematics.co.uk 01482 579041