The Company
The Bottom Line
Established in 1976, Countrywide Freight
is a privately owned distribution company
with a turnover in excess of £28 million
and is the market leader in Anglo-Irish
groupage It handles more than 10,000
consignments every day.
Today Countrywide Freight has greater
control over its vehicle fleet. The system
has improved vehicle utilisation, reduced
vehicle costs, decreased overtime pay,
improved staff productivity and enhanced
customer service levels.
The Challenge
Return on Investment
Countrywide decided to deploy a vehicle
tracking system that would:
Countrywide calculated the costs of its
investment in software, hardware and
personnel over a 1 year period to quantify
its return from the Simplytrak deployment. It identified the following benefit
areas.
The Decision
The Simplytrak system was chosen after a
3 month, extended trial. It was chosen
based on system cost, ease of use, reliability, exceptional customer service, and the
company’s willingness and ability to support Countrywide’s special requests.
© 2010 Blackbox Telematics Ltd. All Rights Reserved
Vehicles in fleet
207
Service areas
UK, Republic of Ireland
Payback
Less than one month
The Strategy
In order to find a solution that would support this strategy, Countrywide evaluated
five vehicle tracking firms.
Industry
Courier / Express Delivery
Return on investment
£685 savings per month,
per vehicle
In 2005, Countrywide identified that it
needed to implement greater security
measures for high value consignments
and to provide its customers with more
accurate ETAs. Operations staff were unable to provide accurate delivery times or
locate consignments without making a
series of costly phone calls.
 Locate vehicles in real-time
 Provide accurate customer arrival times
 Allow for vehicles to be re-routed at
short notice
 Eliminate the requirement for co-drivers
for high-value consignments
 Provide historic and real-time reporting
 Be delivered from a single platform
Company
Countrywide Freight Group
 Significant reduction in fuel costs
 Increased utilization through identification of nearest vehicle and job rerouting
 Decrease in driver overtime
 Decrease in driver downtime
 Reduced maintenance costs through
improved driver behaviour
 Decreased administration costs through
automation of e.g. timesheets
 Improved security over goods in transit
 Removal of two driver requirement for
high value consignments
 Improved customer service and more
accurate delivery times
 Increase in customer satisfaction due to
greater responsiveness
 Redeployment of office staff to other
value generating activities
 Reduced communication costs
 Support for Policy Compliance (Working
Time Directive, Health & Safety) and
Employee Duty of Care
“The Simplytrak system has
enabled us to greatly improve vehicle utilisation,
decrease vehicle costs, reduce driver overtime pay,
improve staff productivity
and enhance our customer
service levels”
“We have achieved savings
of £685 per vehicle per
month.”
Blackbox Telematics are
exclusive distributors of
Simplytrak in the UK.
Blackbox Telematics Ltd
Fox Covert Farm
South Cave Rd
Riplingham
Brough
HU15 1QT
info@blackboxtelematics.co.uk
01482 579041