Contact
us list
Contact us
Area
Function
Share Call Number
Absa Head Office
0800 111 777
Action Line
To log compliments and complaints
0800 41 41 41
Advise & Emergency
Help Advise
0800 035 394
Advise & Emergency
Legal Advise or Claims
0800 035 394
Advise & Emergency
Funeral Assistance
0800 035 394
Advise & Emergency
Queries on ABSA Accident
0800 035 394
Advise & Emergency
OR Hospital Plan
0800 035 394
ATM Control Centre (For
Medical Assistance - Ambulance
0860 286 286
For any hardware problems
0861 004 444
(CashExpress)
E-Mail Address
27 (0)11 350 4000
Absa Assist
Clients) ATM ATM Solutions
International Number
Audit and Tax Certificates
actionline@absa.co.za
0860 023 646
AVAF
Tax Certificate
0860 669 669
AVAF Insurance
Sales and Services
0861 100 115
Bank Codes
bankcodes@absa.co.za
Barclays Card
0861 227 252
Brokers
0860 111 555
Connectzone 2nd Level Internet
sup4@absa.co.za
Banking Support
Connectzone Costing
Dispute on charges for Telephone
Banking or Internet Banking.
admincost@absa.co.za
Service Centre Direct
EFT Payment Made Incorrectly
direct@absa.co.za
Service Centre Enquiry
Any ABSA Enquiries
absa@absa.co.za
Service Centre Price Line
0860 109 136
Service Centre Stop Card
Cash Focus
0800 11 11 55
Deals with Cash Focus
0860 007 070
0860 111 123
Cell Phone Banking
Client Care Support Centre
0860 023 646
Client Care Support Centre
Policies that are ceded by the bank
Collections - 1 Credit Card
Account Verification
accountverific@absa.co.za
0861 22 22 72
Collections - 2 Personal Loans &
Micro Loans
0861 22 22 72
Collections - 3 Legal Collection
Queries
0861 22 22 72
Collections - Home Loans
0861 22 22 72
Collections - AVAF
0861 222 272
Collections -Restructuring
0861 22 22 72
Collections - Cheque Account
0861 22 22 72
Credit Card Authorizations
0860 100 017
Credit Card Authorizations
(Private Bank Customers Only)
0860 109 085
Credit Card Division - Business
0800 425 703
27 (0) 12 317 3449
Credit Card Division (Individual)
0861 462 273
27 (0) 12 317 3806
purchasecard@absa.co.za
27 (0) 11 991 9521
contactcard@absa.co.za
Credit Card Division Europ
Assistance
Credit Card Fraud
0860 06 05 04
Credit Card Life Plan
0861 462 273
Credit Card New Application
0800 000 111
Operating 24 Hours Only For Private
Bank Clients
0861 227 353
Debit Repair Line
0800 611 262
Employee Wellness
0860 557 557
Fraud Hotline
0860 557 557
Home - Distressed Property
0861 221 221
Home Loans
0860 111 555
Home Loans Bond Saver
0860 10 08 76
Homeowner's Comprehensive
Insurance (HOC)
27 (0) 12 317 3080
0800 000 111
Credit Card Platinum
Credit Card Private Bank
27 (0) 12 317 3011
Claims Call Centre
27 (0) 11 501 5072
absapip@absa.co.za
0860 100 876
ABSA Law For You
0860 227 257
HR
0860 369 369
hrcc@absa.co.za
I-Direct
0860 109 693
idirect@absa.co.za
Insurance and Financial Advisors
0860 111 555
International Banking
0860 151 151
27 (0) 11 335 4020
0860 000 005
27 (0) 11 259 0111
Investment Managing Services
(AIMS)
aimscc@absa..co.za
Area
Function
Share Call Number
Investments
Link Rate Deposit; Notice Deposit; Fixed
Deposit; Bonus Deposit; Call Deposit;
Money Market
0860 111 456
Islamic Banking
Unit Trusts - ABSA Fund Manager
0860 000 786
E-Mail Address
27 (0) 11 501 5010
islamicbanking@absa.co.za
27 (0) 11 350 4000
Legal Services
Late Estate
For Claims under R150 000
0860 110 287
Late Estate
For Claims over R150 000
0860 106 236
Life
Life
International Number
27 (0) 11 392 7640 ⁄ 7643
0860 106 238
General Enquiry
Media Office
27 (0) 11 350 6565
Merchant Services
0860 111 222
Mzansi
0860 692 674
Online Share Trading
contactmerc@absa.co.za
equities@absa.co.za
0860 050 403
Personal Loans
Applications
0860 100 372
Personal Loans
Platinum
0860 109 085
Price Line
prmedia@absa.co.za
platinum@absa.co.za
08600 08600
Assist all Private Banking Clients from
Mon - Fri 08:00 - 16:30
0860 553 553
privateassist@absa.co.za
Rewards
0861 788 888
enquiries@absa.co.za
Stop Cards
0800 111 155
Private Assist
Student Bureaus
New Applications
Student Bureaus
Durban
27 (0) 31 277 3700
Student Bureaus
Hatfield Student Lifestyle Centre
27 (0) 12 366 0600
Student Bureaus
Johannesburg - Braamfontein
27 (0) 11 403 3100
Student Bureaus
Pochefstroom
27 (0) 18 299 0400
Student Bureaus
Port Elizabeth
27 (0) 41 502 1111
Student Bureaus
Rondebosch
27 (0) 21 658 4900
Student Bureaus
Tygerberg
27 (0) 21 933 7041
Student Bureaus
Natal University
27 (0) 31 277 3700
Student Bureaus
Bloemfontein
0860 100 372
27 (0) 51 401 1037
Telephone & Internet Banking
08600 08600
Telephone Banking Platinum
0860 109 085
Telephone Banking
Small Business Support
0860 040 302
Trust Account
27 (0) 11 501 5110
27 (0) 12 392 7540
absatrust@absa.co.za
Wills
Travel Sales & General Queries
ABSA Card
0861 227 284
Online travel
0861 227 284
27 (0) 11 251 3402
BarclayCard
0861 872 822
27 (0) 11 251 3405
ABSA International Banking
(Forex)
0861 228 439
27 (0) 11 251 3407
27 (0) 11 251 3402
Travel Insurance Claims and
Related Queries
ABSA Card
27 (0) 11 991 9521
Online Travel
27 (0) 11 991 9521
BarclayCard
27 (0) 11 991 9521
ABSA International Banking
(Forex)
27 (0) 11 991 9525
absatrust@absa.co.za