ONLINE PUBLIC CONSULTATION:
PRELIMINARY VIEWS ON PROPOSED IMPLEMENTATION OF SINGLE PRICING POLICY
IN MALAYSIA
Salam 1Malaysia,
YBhg. Tun/ Tan Sri/ Dato’ Sri/ Datuk/ Dato’/ Datin/ Tuan/ Puan,
Please be informed that the Ministry of Domestic Trade, Co-operatives and Consumerism
(KPDNKK) is in the midst of gathering feedback and views regarding a proposal to regulate
Single Pricing Policy in Malaysia. This proposed regulation would involve amendment to Trade
Description Act 2011.
This online public consultation is conducted to enable KPDNKK to take into consideration of all
views and feedback from relevant stakeholders in order to advocate the Government’s
commitment to transparency.
Therefore, KPDNKK would like to invite all relevant stakeholders and any other interested
parties to participate in this public consultation process and communicate their views and
feedback.
Public Engagement on Single Pricing Policy in Malaysia (Consumer)
Single Pricing is described accordingly:
“When prices are advertised, products must clearly display a Single Price which is
the minimum total cost* that is able to be calculated. This should include:
(i) The price of all aspects of the final product and/or service
(ii) All taxes, duties and extra fees.”
Misleading Pricing is described accordingly:
“When price are advertised, products are displayed with a base price that does not
represent the minimum total cost* attainable, and is subject to additional charges
which may be hidden in fine-prints and disclaimers. This might include:
(i) The price of additional aspects of the final product and/or service
(ii) All taxes, duties and extra fees.”
*The minimum total cost is defined as the real price which the consumer must pay
to obtain the product and/or service. (The exact amount of money which comes out
of the consumer’s wallet)
Policy Examples:
Industry: Hotels
Industry: Airlines
Price displayed
RM 270.00
Price displayed:
RM 206.00
Service Charge
RM 27.00
Airport Tax
RM 110.00
GST
RM 17.82
Passenger Service Fee
RM 52.90
Minimum total cost
(Real price)
RM 314.82
Minimum total cost
(Real price)
RM 368.90
(Single Price of RM 314.82 must be clearly
displayed, not the Misleading Price RM
270.00)
(Single Price of RM 368.90 must be clearly
displayed, not the Misleading Price RM
206.00)
To submit your feedback and views regarding this proposal, please click
http://goo.gl/forms/kCekw7lveP (Consumer) or http://goo.gl/forms/cDOuUmFnPS (Business).
On behalf of KPDNKK, your feedback is much appreciated.
Thank you.
Director
Consumerism Policy and Research Division
Ministry of Domestic Trade,
Co-operatives and Consumerism