9/2/2015 1 Leveraging the Power of the Starbucks Brand While we’ve made great progress since 1971, we’re just getting started. Our dedication and love for coffee has remained the same. It’s a passion our customers share and we’re excited and happy to share with you to bring to your business. 9/2/2015 CONFIDENTIAL. FOR STARBUCKS BUSINESS PURPOSES ONLY. 2 Comprehensive Programming & Multi-Brand Solutions The Branded Continuum Starbucks Branded Solutions offers a complete continuum of brands to satisfy the diverse and dynamic needs of our operators. As part of the branded continuum, our premium foodservice programs are uniquely designed to help drive growth for your business and bring a premium experience to your customers. 9/2/2015 CONFIDENTIAL. FOR STARBUCKS BUSINESS PURPOSES ONLY. 3 Comprehensive Programming & Multi-Brand Solutions Starbucks Branded Solutions Program Benefits • Unparalleled brand power: Ability to engage with our loyal customer base of millions of fans. • Incredibly popular products: Our proven beverage expertise and exclusive ingredients create satisfied customers the world over. • Innovative marketing: Compelling marketing to help you drive your business. • Best-in-class digital assets: Mobile-friendly operator website with exclusive content, such as product catalogs, online operator training, recipes, and more. • Operational know-how: With 40+ years of experience, Starbucks gives you the support needed to achieve excellence in any operation. • Continuum of brands: Exceptional coffee is only the beginning, as complementary product programs add the value of the comprehensive experience. 9/2/2015 CONFIDENTIAL. FOR STARBUCKS BUSINESS PURPOSES ONLY. 4 Branded Solutions Platform Programs Starbucks Signature Espresso and Brewed Programs Maximize the power of the Starbucks brand through popular programming & exclusive assets Signature Espresso Signature Brewed • Premier Starbucks Brewed coffee foodservice platform • Premier Starbucks® Espresso foodservice platform • Offer the #1 selling brewed coffee in Starbucks retail stores: Pike Place® Roast • Present the comprehensive assortment of espresso products (coffee, syrups/sauces & paper) • Satisfy every taste with Starbucks RoastTM Spectrum • • Access promo offers & branded merchandising Access to exclusive assets including Frappuccino® blended beverages, promotional offers & merchandising • Seasonal auto-shipments of promotional products (2-4x/year) • Quarterly seasonal auto-shipments of promotional products (4x/year) 9/2/2015 CONFIDENTIAL. FOR STARBUCKS BUSINESS PURPOSES ONLY. 5 HOLIDAY 11/1 – 1/4 WINTER 1/5 – 3/8 SPRING 3/9 – 4/25 SUMMER 1 4/26 – 7/5 SUMMER 2 7/6 – 8/22 FALL 8/23 – 10/31 Seasonal Hero Holiday Favorites Coffee Passion Tazo® Iced Tea Refreshment Frappuccino® Blended Beverage Summer Iced Refreshment Pumpkin Spice Latte Featured Beverages Holiday Trio Caramel Brulée Latte Peppermint Mocha Gingerbread Latte Signature Only: Caramel Brulee Frappuccino® Blended Beverage TBD Core Espresso beverages Focus on ethical sourcing, coffee quality & espresso mastery Automatic Shipment FY16 Signature & Core Espresso Calendar Caramel Brulée sauce Caramel Brulée topping Dark chocolate curls Gingerbread syrup Nutmeg topping Peppermint syrup Holiday Blend Coffee *2016 *2016 Revenue Cost EXCLUSIVE Tazo® Iced Tea All formats showcased TBD Featured Frappuccino Blended Beverage TBD Iced Refreshment Fall Trio PSL Add’l beverages to be confirmed Autoship content to be confirmed Autoship content to be confirmed Autoship content to be confirmed Pumpkin sauce Add’l autoship content to be confirmed Starbucks Signature Accounts will automatically receive these business-driving exclusive programs ~*$1,500 annual investment that delivers customers the Starbucks Experience and beverage flavors they seek out in our retail stores 9/2/2015 Total potential revenue from full seasonal program participation: Up to $10,500 in FY16* * Estimated cost and operator revenue, subject to changed based on ongoing adjustments. The Information above is given without warranty as to its continuing accuracy and should not be taken as a guarantee or prediction of the sale or profit. Any location’s actual sales and revenue may vary significantly. 6 HOLIDAY 11/1 – 12/31 WINTER 1/5 – 4/25 SUMMER 4/26 – 8/22 FALL 8/23 – 10/31 Starbucks® Holiday Blend Coffee Passion Summer Refreshment Fall Favorites Featured Theme Holiday Coffee Favorites TBD Core Roast Focus on coffee quality & ethical sourcing Autoshipment Details FY16 Brewed Calendar Starbucks® Holiday Blend 5oz. Or 9oz. 9/2/2015 Flavored Iced Coffee TBD Seasonal Brewed Coffee 9/29 National Coffee Day Focus on coffee quality & ethical sourcing 2x Starbucks® Iced Coffee Blend Fontana® Classic Syrup CONFIDENTIAL. FOR STARBUCKS BUSINESS PURPOSES ONLY. 7 Comprehensive Marketing Tools, Communications & Support Operator Tools & Communication Consumer POS Brand Exclusive Website, Recipes, Menu & Promotional Guidance, etc. Posters, Counter Cards & More 9/2/2015 CONFIDENTIAL. FOR STARBUCKS BUSINESS PURPOSES ONLY. 8 OVERVIEW OF SEASONAL PROMOTIONS 9/2/2015 CONFIDENTIAL. FOR STARBUCKS BUSINESS PURPOSES ONLY. 9 Holiday Promotion Maximize your holiday offering with our seasonal assortment Promo Launch: November 1, 2015 Consumer Insight & Mindset Consumers are looking to replace their daily flavors and indulge in a treat that evokes the holiday season Benefit for Operators Offering seasonal handcrafted espresso and holiday brewed beverages will bring a high quality in-store holiday experience like no other coffee brand can Autoshipment quantities listed is intended to be a starter shipment to get started, based on account volume initial shipment should support 2 wks • 1 case each Starbucks® Carmel Brulée Sauce, Carmel Brulée topping, Dark chocolate curls, Fontana Peppermint, Fontana Gingerbread syrup, Nutmeg topping • 2 case Holiday Blend Coffee (5 or 9 oz. pp) • Product and supporting marketing arrive 1 week prior to promo launch date Operator Investment* Full Promotion Participation: $417 Operator Potential** Potential Revenue of up to $4,000 from autoship materials Marketing Tactics Additional traffic driving tools and resources available with marketing materials *Estimated cost, subject to change based on bi-annual price adjustments. ** Operator potential reflects the auto-ship products only and reflect potential revenue from 16oz beverages sold based on suggested SRP of $ 4.25 per beverage. Break even on autoshipment 9/2/2015 investment after 70 beverages served.. Potential doesn’t include other components needed to prepare final beverage. The Information above is given without warranty as to its continuing accuracy and should not be taken as a guarantee or prediction of the sale or profit. Any location’s actual sales and revenue 10 FY16 Seasonal Promotion Overviews FY16 Seasonal Promotion details will be updated ongoing, and communicated out via Things You Need To Know. Communication cadence for upcoming Seasonal Promotion overview slides will be shared out as follows: • Winter: 9/17/15 • Spring: 12/3/15 • Summer 1: 1/28/16 • Summer 2: 4/7/16 • Fall: 5/19/16 9/2/2015 CONFIDENTIAL. FOR STARBUCKS BUSINESS PURPOSES ONLY. 11