www.ucalgary.ca/iss
WELCOME TO THE
UNIVERSITY OF CALGARY
We are pleased that you have chosen to attend the University of Calgary for your
studies, whether it’s a full degree program or you are coming for a term or two as
an Exchange, Visiting or Open Studies Student.
You are not alone in deciding to come to Calgary. There are approximately 3,300
international students from around 120 countries currently attending UCalgary.
You probably have many questions about coming to study in a new country and we
want to assure you that both university staff and other students will be available to
assist you. This handbook will answer many of your questions about preparing to
come to Canada and your stay at the University of Calgary.
You can also check out the information on our web site:
www.ucalgary.ca/iss
WELCOME
If you have further questions, do not hesitate to contact the
Centre for International Students and Study Abroad.
We look forward to meeting you at the International Student
Orientation when you arrive in Calgary.
See you soon.
International Student Services Team
Ricky Ramdhaney
Fazeela Kayyum
Brianna (Bree) Huene
Matt Knox
TABLE OF CONTENTS
The City of Calgary……………………………………… 4
International Student Checklist………………….. 5
The Centre for International Students
and Study Abroad………………….………………….. 6
International Student Services…………………… 7
International Student Programs…………………. 8
Workshops and Academic Development …… 9
Study Abroad Programs……………………………. 10
Preparing to Come to Canada…………………… 11
Before Coming to Canada………………………… 13
After Arriving into Canada……………………….. 14
Extending Study Permit…………………………………. 14
Working……………………………………………………15 - 16
Travel To or Through the United States…….. 17
Visa Waiver Program and ESTA………………………. 18
Travelling to Other Countries……………………. 19
Arriving at Calgary International Airport…… 20
Climate and Clothing Considerations………… 21
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TABLE OF CONTENTS
Canadian Health Care…………………………………… 22
Student Health Plans……………………………………. 23
Health and Coverage for Exchange
and Visiting Students……………………………………. 24
Money Matters……………………………………………. 25
Arranging Your Finances………………………………………………………… 25
Paying Tuition and Understanding Canadian Currency……………. 26
Understanding Canadian Currency and Tuition Differential Fees 27
Banking in Canada…………………………………………………………………...28
Accomodation: Living on Campus……………….… 29
Living in Residence…………………………………………………………………. 30
Temporary……………………………………………………………………………… 31
Living Off Campus………………………………………………………………….. 33
International Student Orientation………………… 35
Graduate Student Orientation……………………… 36
When You Arrive in Canada………………………….. 37
Checklist……………………………………………………………………………….. 38
Churches, Mosques and Synagogues……………..39
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THE CITY OF CALGARY
Today Calgary is one of Canada’s most livable cities with all the advantages of a large city with
few of the problems. Calgary is home to more than one million people. The downtown core is
composed of modern high-rise buildings and many international company headquarters.
Calgarians are among the most highly educated in Canada, ranking above the national average
for post-secondary education.
The city offers an abundance of parks, an excellent variety of sporting facilities, good shopping,
hotels and restaurants, a Performing Arts Centre, and a zoo. Art, music, theatre, and
world-class museums enrich our multi-cultural city. Professional sporting franchises include
hockey, and football. Each July, the city celebrates its western heritage through the
world-famous Calgary Exhibition and Stampede.
Residents of Calgary often cite the Rocky Mountains as the city’s most outstanding feature.
The town of Banff (127 km west of Calgary) is the gateway to thousands of acres of national
parklands, superb scenery, and some of the best sightseeing, hiking, skiing, fishing, and
camping in the world.
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THECENTRE
CENTRE
INTERNATIONAL
STUDENTS
THE
FORFOR
INTERNATIONAL
STUDENTS
ANDSTUDY
STUDY
ABROAD
(CISSA)
AND
ABROAD
(CISSA)
The Centre for International Students and
Study Abroad (CISSA) is located in the
MacEwan Student Centre, room 275.
International Student Services (ISS) is
located in CISSA and organizes programs
and activities to assist international
students with their adjustment to
university life and to Canada. Our office
also provides service to Canadian students
who wish to study, work or volunteer in
other countries. At first, you may find
UCalgary a somewhat confusing place, so
please, if you have questions, ask one of the staff at the Centre for International Students
and Study Abroad - we will be glad to help you.
The Centre for International Students and Study Abroad offers a number of programs and
services specifically for international students. These services provide an opportunity for you
to become involved in campus life, to learn about Canada, or to meet new friends. Programs
and services include International Student Advising, International Student Orientation, Global
Friendship Program, International Mentorship Program, Workshops, the University Study
Abroad Library, and a number of Study Abroad Programs.
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Staff can be reached at
International
Student Services
(ISS)
The Centre for International Students
and Study Abroad
Room 275, MacEwan Student Centre
2500 University Drive N.W.
Calgary, Alberta, Canada T2N 1N4
Telephone: 1 (403) 220-5581
Fax: 1 (403) 289-4409
Email: international.advice@ucalgary.ca
Website: www.ucalgary.ca/iss
Student Advising
As a newcomer to Canada, Calgary and the University of Calgary, there are many aspects of
life here that will be unfamiliar. Students are strongly advised to attend the International
Student Orientation.
You are always welcome to contact a International Student Advisor if you have any
questions. Your questions may include issues related to your Study Permit, working in Canada,
university programs or regulations, changing educational institutions, receiving an emergency
loan, owning a motor vehicle, banking, shopping, health insurance, signing a lease, or social
customs. Advising hours are 9:00am to 12:00noon, and 1:00pm to 4:00pm, Monday to Friday
on a drop in basis. No appointments are necessary.
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International Student Programs
Global Friendship Program: This program provides an opportunity for groups of
Canadian and international students to meet on an informal basis to go skating, attend
plays, concerts, or sporting events, view a movie, or simply to share hot chocolate and
an evening of board games. We also organize day trips to places such as Banff, Lake
Louise, the Royal Tyrell Dinosaur Museum in Drumheller, Head Smashed In Buffalo
Jump, the West Edmonton Mall and the Kananaskis wilderness area for hiking.
This program is also open to the families of our international Students. Children are
welcome to any events that are appropriate for children.
Lunch Hours at CISSA: The Centre for International Students and Study Abroad is open
every weekday from 8:30 am - 4:30 pm. Both local and international students are
welcome to gather, bring their lunch and socialize in our Centre.
Language Bank: This program provides opportunities for students to teach their own
language or to learn another language in a comfortable, informal environment. You can
join the language Bank after you arrive in Calgary. The Language Bank is located in CISSA
on a computer in our lounge.
International Student Mentorship Program: This program matches current University
of Calgary students with new, incoming international students. Mentors communicate
with their mentees before their arrival on campus and provide guidance. As a new
international student you probably have many questions about student life at UCalgary
and about living in Calgary. Student Mentors will be able to answer these questions for
you better than anyone else. If you are interested in requesting a mentor, or eventually
becoming one, please visit our website:
http://ucalgary.ca/iss/programs-services/ programs/mentorship
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Workshops and Academic Development
CISSA in collaboration with a variety of different departments on the UCalgary
campus, such as the Student Success Centre, are working together to bring you
informative sessions on issues that are directly related to international students,
such as: Canadian banking, adjusting to the Canadian classroom & successful
transitions between cultures.
The Student Success Centre
From when you first arrive at the University of Calgary through to when you
graduate, the Student Success Centre provides services and programs to ensure
you make the most of your time here at UCalgary. These programs and services
are available to ALL undergraduate and graduate students including:

Academic development specialists provide personalized academic planning and learning
support advising sessions to help students achieve their academic goals.
 Assistance with managing your program degree requirements, using Degree Navigator,
checking your GPA and academic standings
and other related questions.
 Writing Support tutors are available by
appointment or drop-in for all students
wanting to learn strategies to write more
effectively and gain a better understanding of
how to improve their written assignments.
Writing workshops are also held in the fall and
winter semesters.
 Student Success Seminars are offered
throughout the fall and winter semesters
covering a variety of topics to help support
your academic success.
Jennifer Parsons
Academic Development Specialist—International Students
jen.parsons@ucalgary.ca
+1 (403) 220-4865
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Understanding Citizenship and Immigration Canada
Requirements
As a temporary resident in Canada, it is important that you are aware
of Canada’s immigration regulations and the conditions of your stay. If
you fail to comply with the conditions stated on your Study Permit you
could be required to leave Canada.
You can access the Citizenship and Immigration Canada web
site at www.cic.gc.ca. To find the location of the Canadian
Immigration Office closest to your home go to the following
website: www.cic.gc.ca/english/information/offices/applywhere.asp.
The following information is provided to help you understand the
language of immigration.
A Study Permit is a Canadian immigration document that allows you to study
in Canada.
A Work Permit is a Canadian immigration document that allows you to
work in Canada.
You application for a Study Permit or Work Permit is processed at a
Canadian Immigration Office outside of Canada. After arriving in
Canada, Study Permits and Temporary Resident Visas can be renewed
online or by mail at a processing Centre within Canada.
A Temporary Resident Visa (TRV) is a document that allows you to enter
Canada. It is a shiny sticker that is glued in your passport. Not all countries
require a TRV to enter Canada. If you are uncertain whether or not you need to
apply for a TRV to enter Canada, go to the website
www.cic.gc.ca/english/visit/visas.asp.
Your initial application for a TRV can only be processed outside of Canada.
Problems encountered by those who come to Canada
without proper immigration documents
A foreigner would be violating immigration regulations if
they were to arrive in Canada claiming to be a visitor and
then deciding to attend or even sit-in on classes at the
university.
Please make sure that you have all of your proper
documents in your carry on. You will be going through
immigration before you get to your checked baggage.
For the list of documents you should have on you for your
entry into Canada, please see:
http://www.cic.gc.ca/english/study/study-howdocuments.asp
Your Study Permit will be printed by the immigration
officer at the Canadian port of entry (airport or border
crossing). Please staple it into your passport.
BEFORE COMING TO CANADA: where to send your application
www.cic.gc.ca/english/information/offices/apply-map.asp?q=3
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AFTER ARRIVING INTO CANADA: extend study permit
www.cic.gc.ca/english/study/study-extend.asp
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AFTER ARRIVING INTO CANADA: working
www.cic.gc.ca/english/study/work.asp
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AFTER ARRIVING INTO CANADA: working
www.cic.gc.ca/english/study/work.asp
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Travel To or Through the United States
Students travelling to Calgary through the United States may require a visa
and should contact the U.S. embassy for information. You can find out
about United States immigration requirements at the following website:
calgary.usconsulate.gov. If you intend to visit the United States while
studying in Calgary, you may require a United States Visitor's Visa. There is a
United States Consulate in Calgary. There is no guarantee that you will be
successful in obtaining a visa from this office. To avoid disappointment, you
are advised to apply for a U. S. visitor visa from the United States Embassy
in your home country before you leave for Canada.
Students from countries who require a U.S visa to enter the United States,
must first make an appointment. Information on how to set up an appointment is available from the following web site:
https://usvisa-info.com/en-CA/selfservice/ss_country_welcome
The U.S. Consulate in Calgary is located at:
The United States Consulate General
10th Floor, 615 Macleod Trail SE
Calgary, Alberta T2G 4T8
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Visa Waiver Program for the United States
The Visa Waiver Program allows nationals from certain
countries to travel into the United States for a period of up to 90
days without the need to obtain a visa. Please note that your 90
days includes your stay in Canada if you transit through the USA
on your way to Canada. For information, please see:
http://travel.state.gov/visa/temp/without/without_1990.html
ESTA: Electronic System for Travel Authorization
In order to travel into the United States on the Visa Waiver
Program, all individuals must first obtain authorization through
ESTA before boarding their flight into or stopping into the United
States. http://cbp.gov/xp/cgov/travel/id_visa/esta/
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Traveling to Other Countries
If you are planning to travel to any other country, check with the embassy/
consulate of that country to determine what immigration documents you will
need.
You can obtain Consular contact information for all cities in Canada from the
Foreign Affairs, Trade and Development Canada website at:
http://w03.international.gc.ca/Protocol-Protocole/Consular-Consulats.aspx
Be sure to allow several weeks to obtain visas, if they are required. The
regulations vary depending upon the country you are visiting and your
country of citizenship.
Travel Times
Approximate travel times to Calgary from selected cities:
Los Angeles
3 hours
Frankfurt
10 hours
Beijing
12 hours
Hong Kong
14 hours
Sydney
17 hours
New York
5 hours
London
9 hours
Tokyo
11 hours
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Arriving at Calgary International Airport
When you arrive at Calgary International Airport, you will see many White Hat Volunteers
throughout the airport. These friendly and informative guides will provide you with a
warm welcome to Calgary and will be more than happy to help you and answer any
questions you may have. In addition, there are informative kiosks located in the Arrivals
area should you require assistance.
To get to the University of Calgary, you have two main options:
1. Taxi — a taxi stand can be found immediately outside of the Arrivals area
(follow the signs for “ground transportation”). The cost from the airport to
the University of Calgary campus is approximately $40.
2. Public Transit — the Calgary airport is served by public buses which can connect
you to the to the “C-Train” which is Calgary’s Light Rail system. There is a
C-Train station at the University of Calgary called “University Station”.
The cost of the C-Train is $3. This option may be difficult if you are
carrying large amounts of luggage or arriving at night. Please check the
Calgary Transit website (www.calgarytransit.com) for details.
If you will be living in University Residences on campus, make sure you check residence
move-in information (http://www.ucalgary.ca/residence/movingin ) and follow the
instructions outlined. During the move-in days, there will be many student volunteers at
the entrances of residence buildings to help you with your luggage, answer questions, and
provide you with directions.
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NOTE: If you are arriving for the Winter (January) semester, please note that all university offices
are closed for approximately one week between our Christmas and New Years holidays.
Most University offices close the afternoon of December 24 and re-open at 8:30am on
January 2.
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CANADIAN HEALTH CARE
In some countries, people are covered for medical or dental treatment without any
cost. They go to a doctor, dentist or hospital and they receive treatment at no cost.
This is NOT the case in Canada. In Canada, each province has a health care plan that
covers services such as physician’s fees, hospitalization and laboratory services. In
Alberta the health care plan is called Alberta Health Care.
All International Students studying at the University of Calgary need to make certain
that they have adequate medical insurance to cover any medical care or accidents
while they are here. If students do not have an insurance plan they will be
responsible for paying all costs for medical treatment themselves.
A visit to the doctor can cost $40 - $60 or more and a hospital stay can cost more
than $1,000 per day. A student who does not have medical insurance would be
required to pay the entire bill for these medical services.
If you intend on being in Calgary for longer than 12 months, you may register for
the Alberta Health Care Insurance Plan (AHCIP). There is no cost for this plan. The
plan covers visits to the doctor, lab costs, as well as hospital costs should you be
admitted to a hospital. To be eligible for Alberta Health Care, you should provide a
copy of your Study Permit that shows you are allowed to study for 12 months or
more. You must register within 3 months of your arrival into Alberta. Your
dependents residing in Canada may also be covered. If your spouse and family are
in Alberta, their immigration documents must show that they are authorized to be
in Canada for at least 12 months in order for them to receive Alberta Health Care. If
you renew your Study Permit to continue your studies, you will need to send a copy
to Alberta Health Care to remain covered by this plan. To arrange for Alberta Health
Care, you can mail your application (with a copy of your Study Permit) to the
address listed on the application form or you can go in person with your passport
and Study Permit to a Calgary Registry office. If you have questions call
(403) 297-6411.
http://www.health.alberta.ca/health-care-insurance-plan.html
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Student Health Plans
If you are a full-time student admitted to a degree program at the University of
Calgary you are automatically registered in a “supplemental plan” through the
Students’ Union (for undergraduate students) or the Graduate Students’
Association (for graduate students). The supplemental plan covers items not
covered under AHCIP, such as partial cost of prescription drugs, dental work,
vision care, ambulance rides, etc.
These plans supplement (but do not replace) Alberta Health
Care coverage. Membership is automatic through payment of
student fees. Students can pay a fee to have their families
added to the student health and dental plans, however,
application must be made before the tuition fee payment
deadline. Students who wish to opt out of the student health
plan will need proof of equivalent coverage elsewhere. Check
the university Calendar for opt-out deadline dates:
www.ucalgary.ca/pubs/calendar/current/p-1-15-2.html.
Additional information is available from The Students’ Union or the Graduate
Students’ Association.
It is very important that you understand that the student health plan DOES
NOT PAY FOR SERVICES SUCH AS VISITS TO THE DOCTOR, LABORATORY TESTS,
OR HOSPITAL VISITS. You must apply for either Alberta Health Care Insurance
(if you are eligible) or purchase a private plan in order to be covered for these
services.
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HEALTH COVERAGE FOR EXCHANGE
AND VISITING STUDENTS
If you have a Study Permit valid for less than 12
months, you must purchase a private plan through
an insurance company or agent. You can purchase
this private insurance in your home country or in
Canada. Medical insurers in Canada are authorized
to provide this service to those who apply within 5
days of arriving in Canada.
We do not recommend any particular plan or
agent. We advise students to talk with 2 or 3
insurance agents to compare prices and services
before making a decision on which plan to buy.
When you have a private health plan you are expected to pay for medical
costs yourself; it is your responsibility to submit receipts to your private
insurance company in order to be reimbursed. If you purchase a private plan
you may not require the student supplemental plan, as it likely duplicates the
benefits offered through your private plan. Students can opt out of the
Student Health and/or Dental Plan if their private insurance has comparable
coverage. To do this you must notify the appropriate graduate or
undergraduate student health plan office prior to the deadline for opting out
of the plan.
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Money Matters—Arranging Your Finances
International students are not eligible for Canadian student loans.
However, please go to the UCalgary’ s Student Awards & Financial
Aid website for information about awards for International
Students: http://www.ucalgary.ca/studentfinance/
The cost of living in Calgary may be higher than in your country.
Apart from the cost of living in this country, fluctuations in currency
exchange rates can greatly affect the buying power of the money
you bring from home. Actual costs will vary depending upon your
life-style. Accommodation and food prices may be higher than you
expect. Miscellaneous costs such as clothing, personal needs,
recreation, transportation, laundry, telephone, postage and health
care should be budgeted for because they are unavoidable and add
to your expenses. Warm winter clothing is an essential expense. It is
recommended that you itemize a budget for yourself and allow for
all of these expenses.
It is recommended that students arrive in Canada with
approximately $2,000. Students will have some immediate expenses
such as rent, food, books, and personal expenses.
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Money Matters—Paying Tuition and
Understanding Canadian Currency
There are three main options for paying your tuition to the
University of Calgary: Online Banking, Cheque/Money Order/Bank
Draft or through a Wire Transfer Payment. For more information on
any or all of these options, please see the universities Fees &
Finances webpage:
http://www.ucalgary.ca/registrar/fees/payment
There is a currency exchange at the Calgary International Airport
where some currency can be exchanged, but large transactions
should wait until you have access to a bank and the lowest exchange
rate possible.
The unit of currency in Canada is the Canadian dollar ($).
The Canadian dollar divides into 100 cents. Canadian coinage is as
follows:
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Twoonie
$2.00
Loonie
$1.00
Quarter
$0.25
Dime
$0.10
Nickel
$0.05
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Money Matters— Understanding Canadian
Currency and Tuition Differential Fees
Paper notes are most commonly issued in $5, $10, $20, $50 and $100 bills.
Credit cards such as Visa, MasterCard and American Express and Debit Cards
(Bank Cards) are widely accepted if you have a chip and 4-digit pin number. You
may wish to apply for credit cards when you arrive but you should be aware that
occasionally students run into problems by over-extending themselves financially.
Students who experience temporary financial difficulties may apply for an
emergency loan from the International Student Advisor. These are small, shortterm, no-interest loans. These loans cannot be used to pay for university
expenses such as tuition or Residence Services costs. If you have questions
regarding finances, contact the International Student Advisor at
international.advice@ucalgary.ca
Tuition Differential Fee
Undergraduate international students are assessed a tuition differential fee (this
means you will pay around three times the amount Canadians pay for tuition).
The reason for this is that Canadian student tuition is subsidized by the Canadian
Government through Canadian income taxes that are paid into the system.
Graduate, law and medicine international students pay a tuition differential fee
(this means they will pay around two times the amount assessed to Canadians).
Detailed information about tuition fees is provided in The University of Calgary
calendar. You can access the calendar at http://www.ucalgary.ca/pubs/calendar/
for up-to-date information about tuition and general fees. You should be aware
that tuition fees will likely increase over your period of study.
Textbooks vary in cost depending on the student’s program of study. New books
and supplies are sold at the University Bookstore located on campus in the
MacEwan Student Centre. Used books can be purchased at reduced rates from
the University Bookstore and The Students’ Union Used Book Store.
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Banking in Canada
You can open a bank account upon arrival in Calgary. For detailed information
about contacting major banks near the University of Calgary go to our website:
http://ucalgary.ca/iss/when-you-arrive/banking. Banks and Credit
Unions are generally open from 10:00am to 4:00pm Monday to Friday.
Many are open on Saturday and some weekends—only a select few are open
on Sunday. Several types of accounts and services are available. Ask the bank
for the best type of account for a student. Also, ask about a “bank card” - this
card will allow you to access bank machines throughout the city and on the
university campus; these automated bank machines allow you to make
deposits and withdrawals at various locations around the city and are open 24hour-a-day.
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ACCOMMODATION: Living on Campus
IF YOU WISH TO LIVE ON-CAMPUS IN STUDENT HOUSING IT IS VERY
IMPORTANT THAT YOU SUBMIT YOUR APPLICATION EARLY!
There is a high demand for on-campus housing and it tends to fill up very
early. Check the housing web site at www.ucalgary.ca/residence for
application information, descriptions of the various accommodation options
available, accommodation rates, Dining Plan rates, contact information, hours
of operation, copies of residence contracts and the Residence Student
Handbook.
There are several different offices that handle on-campus housing requests; be
sure to direct your inquiries and applications to the appropriate office.
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
Residence Service Office (only for single students)
Telephone: +1 (403) 220-3210, Fax: +1 (403) 282-8443
Email: residence@ucalgary.ca

Student Family Housing Office (only for couples and students with
families)
Telephone: +1 (403) 220-7227, Fax: +1 (403) 289-2587
Email: family.housing@ucalgary.ca

Summer and Conference Housing (for short stay guests)
Telephone: +1 (403) 220-3203, Fax: +1 (403) 220-6770
Email: confserv@ucalgary.ca
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Living in Residence:
If you plan to arrive before your designated check-in date be sure
to make arrangements for temporary off-campus accommodation
until the date your room is available to you. Read your “offer of
accommodation” to find out what day you can move into your
room. Many students are disappointed when they arrive early only
to find they cannot get into the room they were offered because
someone else has a contract to stay until the day before your contract begins. If you plan to arrive after your check-in date you must
notify Residence Services so your room will be held for your late
arrival. If you will be arriving outside of Residence Services office
hours you must make arrangements for temporary off-campus
accommodation until the residence office is open. Refer to the
Temporary Accommodation section in this handbook for a list of
suggestions for temporary accommodation. If you wish, you can
purchase bedding from the Residence Service office, however, most
students prefer to bring their own sheets, pillows and blankets.
If you are assigned accommodation with kitchen facilities you will
be required to supply your own dishes and cooking utensils. If you
are assigned to traditional dormitory accommodation (no kitchen)
you will be required to purchase a Meal Plan. The Dining Centre
provides the Meal Plan service to students living in residence.
Students living in traditional dormitories will need to be aware that
the Dining Centre closes for approximately two-weeks during our
Christmas holiday season. It will be necessary to explore other
options for food service during this season.
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ACCOMMODATION: Temporary
If you need a place to stay while you look for permanent accommodation, the
following is a list of options for temporary accommodation.
UNIVERSITY OF CALGARY SUMMER CONFERENCE HOUSING
(only available May—August)
http://www.summerresidence.ca/
CALGARY INTERNATIONAL YOUTH HOSTEL
520—7 Avenue SE, http://www.hihostels.ca
Tel: 1-866-762-4122; 1-403-269-8239
Email: cr.calgary@hihostels.ca
HOTEL ALMA—ON CAMPUS
Tel: +1 (403) 220 - 3203
Email: stay@hotelalma.ca
Website: http://www.hotelalma.ca/
SUPER 8 MOTEL VILLAGE —1.5km from UCalgary
1904 Crowchild Trail NW
Tel: +1 (403) 289-9211
Email: super8motelcalgary@shaw.ca
Website: www.super8.com
BEST WESTERN VILLAGE PARK INN —1.5km from UCalgary
1804 Crowchild Trail NW
Tel: +1 (403) 289-0241; Toll Free: 1-888-774-7716
Website: www.bestwestern.com
RAMADA LIMITED —1.5km from UCalgary
2363 Banff Trail NW
Tel: +1 (403) 289-5571
Email: ramada.ltd.calgary@shaw.ca
Website: www.bestwestern.com
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COMFORT INN & SUITES UNIVERSITY—1.5km from UCalgary
2369 Banff Trail NW
Tel: +1 (403) 289-2581
Website: www.comfortinn.com
TRAVELODGE CALGARY UNIVERSITY—1.5km from UCalgary
2227 Banff Trail NW
Tel: 1-800-525-4055; 1-403-289-6600
Email: travelodgeuniversity@gmail.com
Website: www.travelodge.ca
HAMPTON INN & SUITES CALGARY UNIVERSITY
2231 Banff Trail NW
Tel: +1 (403) 289-9800
Website: hamptoncalgary.com
ECONO LODGE MOTEL VILLAGE
2440 16 Avenue NW
Tel: +1 (403) 289-2561; 1-800-917-7779
Website: www.econolodge.com
ALOFT CALGARY UNIVERSITY —1.5km from UCalgary
(new hotel opening in 2014)
2359 Banff Trail NW
Tel: 1-403-289-1973
Website: www.aloftcalgaryuniversity.com
Please be aware that room rates change depending on the season you
arrive. During the holidays or summer months expect to pay more per night.
The Centre for International Students and Study Abroad (CISSA) does not
endorse any location, we are simply providing this information for your
benefit.
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Living Off-Campus
Our office does not find off-campus housing or “homestays” for students for the
following reasons:

We do not have enough resources available to provide this service.

You need to choose accommodation that will be appropriate for your
needs.

The owner of the place you rent normally requires a signed contract from
you. The signed contract will outline payment and living arrangements. The
person who signs the contract (a lease or rental agreement) is responsible
for abiding by the agreement; we cannot do this on your behalf.
However, the English Language Program does offer Homestay services. You can
access their information by going to www.ucalgary.ca/esl/homestay/
We can, however, provide information and contacts to help you find appropriate
accommodation. The information about off-campus housing can be obtained by a
variety of sources:
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
The Students’ Union (403) 220-6551, room 251 MacEwan Students Centre
provides a list of accommodations available. The off-campus Housing List is
updated daily and can be accessed at www.su.ucalgary.ca/ooch

A wide variety of online resources list available accommodation located in
Calgary. Sites include www.rentfaster.ca, www.rentspot.com and
www.calgary.rentersonline.com (CISSA offers these links for your
information, we do not endorse the content).
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Living off-campus requires you to allot time for travelling to and from the
university. Commuting to the university from off-campus accommodation is
facilitated by Calgary’s extensive public transportation system, which makes most
areas of the city accessible.
Sharing rental costs with roommates can lessen living costs. If you decide to share
accommodation with roommates, you may decide to purchase furniture and
appliances together. If this is the case, it is wise to make agreements regarding
ownership or financial repayments in advance. This will help avoid ownership/
financial conflict if you decide to move out. When renting accommodation, two
costs will be incurred when you first move in, particularly if you are renting an
apartment:
1. You will have to pay the full month’s rent in advance. Payment for
accommodation is always in advance.
2. You will have to pay a damage deposit in advance, usually equal to the
amount of one month’s rent.
You are responsible for giving advance notice if you wish to vacate your apartment.
You must give your landlord notice in writing, usually one calendar month in
advance. Proper notice must be given to the landlord before the first day of the
month. Be very careful about deadlines or you might end up paying an extra
month’s rent to the landlord. Read your rental contract carefully. Be sure you
understand your rights and responsibilities before you sign a rental agreement.
Your accommodation budget should also allow for the cost of electricity, water/
sewer, heat, cable TV, and internet services, which may or may not be included in
rent. As a new user of these services you may be required to pay an initial deposit.
You will then be responsible for paying a monthly fee for use of each service.
Information for landlords and tenants is available at:
http://www.servicealberta.gov.ab.ca/
If you are in Canada, you can also get this information by phone 1-877-427-4088
Calgary Communities: http://www.calgaryarea.com/
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INTERNATIONAL STUDENT ORIENTATION (ISO)
When first arriving, the university can seem a strange place and you might wonder how you
will find out what to do.
The University of Calgary organizes an “Orientation Week” in the Fall semester which typically
runs the week before classes are scheduled to start in September. Included in Orientation
Week are the following:

International Student Orientation

The Faculty of Graduate Studies Orientation

Specific faculty orientations and various tips on how to be successful at UCalgary
The International Student Orientation is designed specifically for all international students
(graduate, undergraduate, exchange or visiting). This orientation is ran in both Fall and Winter
semesters. Topics of discussion include:

International Student Programs and Services

Using the UCalgary Libraries and Resources

Filing Canadian Tax Returns to get Government Refunds

Living in Calgary and City of Calgary Services

Opening a bank account, transferring funds, and obtaining credit cards

Health Care & Insurance, visiting a doctor and services at the UCalgary Wellness
Centre

Emergency Loans for International Students

Students Rights and where to go for help

UCalgary Regulations and services

Tips from current UCalgary students on everything you need to know to be a
successful student

Working in Canada

Upcoming trips, social events and workshops designed specifically for you

Campus Tour
Register for the ISO at www.ucalgary.ca/iss/when-you-arrive/orientation
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GRADUATE STUDENT INFORMATION: Master and PhD Programs
Before you leave home:

Contact your supervisor, if you already have one, or the program contact
listed in your Offer of Admission, and inform him or her of your planned
arrival date in Calgary.

Arrange to meet your supervisor as soon as possible after arrival to
discuss your program.
When you arrive at the University of Calgary:

Obtain and read a copy of your graduate program handbook to find out
about important deadlines and regulations.

Contact the Faculty of Graduate Studies if you have not already received
information about the Graduate Students Orientation and the Graduate
Students’ Association for information about their workshops for students
receiving Graduate Assistantship (teaching).

Apply for a Social Insurance Number (SIN) if you will be receiving a salary
During the Graduate Student Orientation you will learn about the Graduate
Students’ Association, registration, fees, supervision, scholarships, ethics, library
services and information technologies.
Some graduate departments offer their own orientation. Normally students are
notified if their faculty has it own orientation session.
The Graduate Students’ Association (GSA) represents the concerns of graduate
students on various university committees and governing bodies. All students
registered as graduate students are automatically members of the GSA and are
assessed an annual fee. The GSA is located in room 214 of the MacKimmie Library
Tower (MLT) . It operates a lounge and a restaurant and publishes a newsletter.
For more information, email ask@gsa.ucalgary.ca or go to their website:
gsa.ucalgary.ca
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WHEN YOU ARRIVE IN CANADA
Be sure to have all of the required documents prior to leaving your home country and
carry them with you; do not pack them in a suitcase.
These documents should include:
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
Your passport

Your Temporary Resident Visa (TRV) if required. It will be a foil sticker in your
passport, to check if you need a TRV, please see the Citizenship and
Immigration Canada (CIC) website www.cic.gc.ca/english/visit/visas.asp.

Your immigration letter from CIC notifying you that your application for a Study
Permit is approved and you may now proceed to Canada (please see the
following CIC link for exceptions www.cic.gc.ca/english/study/study-who.asp)

Your Letter of Acceptance from the University of Calgary

Proof of Adequate Funding (information on proof of adequate funding can be
found on the following CIC link www.cic.gc.ca/english/study/study-howdocuments.asp#doc3)
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CHECKLIST: WHEN YOU ARRIVE IN CANADA
Provide all required entry documents for immigration officer upon arrival in
Canada.
Contact your family to let them know you have arrived safely.
Visit the Centre for International Students and Study Abroad (CISSA) located in
MacEwan Student Centre room 275—they will be able to provide you with a
Campus Map and an up-to-date checklist of where to obtain your student card
and other important school documents.
Attend the International Student Orientation.
Attend the activities going on for Orientation Week—if you are a grad student,
attend the Graduate Student Orientation.
Obtain your UNICARD (your Student ID card).
Open a bank account.
Register for Alberta Health Care (only if you have a study permit which is valid
for 12 or more months, for information please see: www.health.alberta.ca/
AHCIP/temporary-residents.html).
Obtain a Social Insurance Number (SIN) if you will be working on campus.
Talk to the International Students Academic Development Specialist to confirm
appropriate courses for your degree.
Register for courses (if you have not already done so).
Update your Calgary address and telephone number using your My UofC Portal.
ENJOY YOURSELF!
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CHURCHES, MOSQUES AND SYNAGOGUES
Many religions are represented at the University of Calgary. For this
reason, there is a multi-faith prayer room located in the Faith and
Spirituality Centre. The Centre is located in MacEwan Student Centre,
room 373 next to the Wellness Centre. You can contact them via
telephone at +1 (403) 210-9355 or by email at fscnews@ucalgary.ca.
DISCLAIMER
This handbook was produced to assist International Students
studying at the University of Calgary. The Centre for
International Students and Study Abroad has attempted to
verify all information contained in this handbook. The Centre
for International Students and Study Abroad cannot be
responsible for any errors or omissions. Please note that it is
the student’s responsibility to ensure all academic and
immigration conditions are met, that he/she arrange for
housing, transportation to the University of Calgary, and
other necessary arrangements.
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