CONTENTS
1) General
Contact a departmental or program administrative assistant?
Call an office on campus?
Look up a faculty or staff office / phone number?
Get help if I am late for, or unable to attend work / teach my class?
Access first aid supplies or drugstore items?
Get immediate help with a building or maintenance problem?
Get emergency help on campus?
Find out if campus is closed or classes are delayed due to weather or an emergency?
2) Keys / Card Access
Get a key to my office or classroom?
Get card access to a key card-controlled space for myself or my students?
Get help if I’m locked out of my office or a classroom?
3) Parking
Open a parking gate (Temporary – for a delivery, etc.)?
Obtain a guest parking permit?
4) Office
Report a maintenance problem in my office or building?
Get help with my computer?
Report a problem with my phone?
Report a problem with a copier, printer, fax machine or phone?
Order or modify furniture for my office?
Have my office cleaned?
Request that an item in my office be moved or removed?
Request painting or carpeting for my office?
5) Mail & Copies
Send out items by US Mail, FedEx, or UPS?
Copy, scan or fax documents?
Print out documents in color?
Print out oversize documents?
Report a problem with a copier, printer, fax machine or phone?
6) Classroom
Get access to a classroom if I'm locked out?
Access audio-visual or computer equipment?
Report a problem with the air conditioning, audio-visual equipment, or cleaning and maintenance in a classroom?
Report theft or vandalism?

7) Books & Supplies
Order books for my class or research?
Obtain or order office supplies?
Order business cards?
Take out or return items from the library?
8) Tasks
Complete Digital Measures?
Get reimbursed for approved work-related expenses?
Place publicity items on the HASS website?
Change or delete information on RPInfo, HASSInfo, or the HASS website?
Add or delete a person to/from an email list? (contact tech team)
Send an announcement to the HASS-All mailing list?
9) Reserve a Room or Schedule an Event
Rensselaer Policy on Off-Campus Meetings and Events
Schedule a room for a meeting or event?
Request a room for a class? (HASS faculty only)
Request a classroom change?
Schedule the Dean's Conference Room?
Order food for a meeting or event?
Obtain audio-visual equipment or a laptop for a meeting?
Use Skype or a conference call service?
Report a problem with the air conditioning, audio-visual equipment, or cleaning and maintenance in a meeting room?
Report theft or vandalism in a classroom or meeting room?
10) Request a Meeting
Schedule a meeting with a Department Head?
Schedule a meeting with an Associate Dean?
Schedule a meeting with the Dean of HASS?
11) Miscellaneous
Obtain access to pianos
Sign up for gallery space (West Hall, Dean’s Lounge)
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1) GENERAL
Contact a departmental or program administrative assistant?
Call or email during regular business hours, Monday–Friday, 8:30 a.m.–5 p.m.
• Arts:
Beth Dennis, West Hall 107 ext. 4778 (518-276-4778) / dennib@rpi.edu
• Associate Deans:
Anne Borrero, Sage Labs 3502 ext. 6413 (518-276-6413) / borrea2@rpi.edu
• Cognitive Science:
Paula Monahan, Carnegie 312 ext. 6472 (518-276-6472) / monahp@rpi.edu
• Communications & Media:
Dipa Paul, Sage Labs 3506 ext. 6390 (518-276-6390) / pauld2@rpi.edu
• Economics:
Dipa Paul, Sage Labs 3506 ext. 6390 (518-276-6390) / pauld2@rpi.edu
• GSAS:
Dipa Paul, Sage Labs 3506 ext. 6390 (518-276-6390) / pauld2@rpi.edu
• Science & Technology Studies:
Dipa Paul, Sage Labs 3506 ext. 6390 (518-276-6390) / pauld2@rpi.edu
Contact the HASS Dean's Office?
Call or email during regular business hours, Monday–Friday, 8:30 a.m.–5 p.m.
Emily Moorefield , Administrative Assistant / Scheduling
Sage Labs 5304, ext. 6575 (518-276-6575) / mooree3@rpi.edu
Kimberley Osburn , Executive Assistant
Sage Labs 5302, ext. 6576 (518-276-6576) / osburk@rpi.edu
Look up a faculty or staff office / phone number?
• HASS only: hassinfo.rpi.edu / Administrative Services / HASS Contact List
(Downloadable directory of all HASS faculty and staff offices, phone numbers and emails.)
• Any RPI employee or student: RPInfo (www.rpinfo.edu) / Directories
Make local or long-distance calls?
LOCAL:
• On campus (including the Tech Park and Pat's Barn) from an RPI campus phone:
Dial just the last four numbers (extension) of the person's campus phone number.
• Local (518 area code) calls from an RPI campus phone:
Dial 9 (for an outside line), then the 7-digit number. No need to dial area code (518) for local calls.
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• Cell phone to a campus phone , dial 518-276- and the extension.
LONG-DISTANCE from an RPI campus phone :
Dial 9, 1, and the full number (including area code); when you hear the 3 fast beeps, enter your long-distance code followed by # (pound sign)
Notify someone if I am late for or unable to attend work / teach my class?
• Faculty: Call your department administrative assistant or the HASS Dean's Office (see above)
• Staff: Please notify Kim Osburn (osburk@rpi.edu / 518-276-6576) and contact your designated backup person:
Arts - Dean's Office 6575
Associate Deans - Anne Borrero 6413 or Dipa Paul 6390
Cognitive Science - Dean's Office 6575
C&M/Econ/STS - Anne Borrero 6413 or Dipa Paul 6390
Dean's Office - Anne Borrero 6413 or Dipa Paul 6390
Get help with a building or maintenance problem?
• Faculty: Contact your department admin assistant (see above)
• Staff: Environmental Services/FIXX – 518-276-2000 / email: fixx.rpi.edu
Access First Aid supplies or drugstore items?
• HASS Dean's Office (Sage Labs 5304) keeps a simple first aid kit (band-aids, ice packs, etc.) and a small supply of aspirin, Tylenol, etc.
• The RPI Bookstore in the Student Union (518-276-6555 / http://bookstore.rpi.edu) carries drugstore items such as allergy and cold medications. Usually open 8:30 a.m.– 5:30 p.m., but hours change on holidays and during exams – call or check website.
Get emergency help on campus?
• RPI Dept. of Public Safety - 518-276-6611 (www.rpi.edu/dept/public_safety/)
• Troy Police Department - 518-270-4411
• Troy Fire Department - 518-270-4471
OR DIAL 911
NOTE: If you dial 911 from a CELL PHONE, immediately tell the operator what city you are calling from, and what type of emergency you have.
Find out if campus is closed or classes are delayed due to weather or an emergency?
Go to: http://www.rpi.edu/dept/public_safety/campus/weather.html
You may also subscribe to RPI Alert: http://alert.rpi.edu/
2) KEYS / CARD ACCESS
Get a key to my office or classroom?
Contact Dipa Paul, Sage Labs 3506 / ext. 6390 (518-276-6390) / pauld2@rpi.edu
Please allow several days for new keys to be issued.

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Get card access to a key card-controlled space?
Fill out the attached Card Access Request Form (writeable PDF—just download) and email to Anne Borrero, borrea2@rpi.edu. Please make sure all columns (except Key Code) are completed for all requestees.
Please allow several days for new access to be set up.
Get help if I’m locked out of my office or a classroom?
Contact Dipa Paul, ext. 6390 (518-276-6390) or Anne Borrero, ext. 6413 (518-276-6413) in
Sage Labs room 3508.
3) PARKING
Open a parking gate (Temporary – for a delivery, etc.)?
Contact Greg Palmer (518-276-2788 / Sage Labs 2406) or Ethan Coppenrath (2814 / Sage
Labs 2408) for use of a transponder ("wand") that can be used to open certain parking gates.
Obtain a guest parking permit?
Please note: Guest parking permits require five (5) business days notice for the request to be processed with the Parking and Transportation office.
Email the request to Anne Borrero (borrea2@rpi.edu). For short-notice/emergency requests , contact Emily Moorefield mooree3@rpi,edu / x 6575.
4) OFFICE
Report a maintenance problem in my office or building?
• Faculty: Contact your department admin assistant (see above)
• Staff: Environmental Services/FIXX – 518-276-2000 / email: fixx.rpi.edu
Get help with my computer?
Contact Information Services (IT):
• Mark Maiellero (Sage Labs 2402 / x 3729 / maielm@rpi.edu)
• Ethan Coppenrath (Sage Labs 2408 / x 2814 / coppee@rpi.edu)
• Jay McGlothlin (Sage Labs 2404 / 2737 / mcglow@rpi.edu)
Report a problem with a phone?
Contact Ethan Coppenrath (Sage Labs 2408 / 2814 / coppee@rpi.edu)
Report a problem with a copier, printer, or fax machine?
• Mark Maiellero (Sage Labs 2402 / x 3729 / maielm@rpi.edu)
• Ethan Coppenrath (Sage Labs 2408 / x 2814 / coppee@rpi.edu)
Order or modify furniture for my office?
Many items can be replaced with furniture already on hand. Requests for new office

6   furniture purchases require prior budget approval from the HASS Business Office.
• Check first with your department administrative assistant (faculty) or administrative supervisor (staff) regarding existing stock of furniture.
• Contact the HASS Business Office to request new furniture:
- Tim Austin (austint@rpi.edu)
- Beckie Galick (Manager / galicr@rpi.edu)
Have my office cleaned?
Offices are normally cleaned every weekday. If your office is not being cleaned properly, please contact Environmental Services/FIXX (518-276-2000 / email: fixx.rpi.edu) or Emily
Moorefield, HASS Dean's Office (mooree3@rpi.edu / ext. 6575).
Request that an item in my office be moved or removed?
Moves require five (5) business days advance notice. Please contact your departmental admin assistant (faculty) or your administrative supervisor (staff).
Request painting or carpeting for my office? (budget first)
Requests for office painting and/or new carpeting require prior budget approval from the
HASS Business Office, and may take 3–5 weeks to schedule and complete.
• Contact the HASS Business Office for budget approval:
- Tim Austin (austint@rpi.edu)
- Beckie Galick (Manager / galicr@rpi.edu)
• Once approved, contact your department administrative assistant (faculty) or administrative supervisor (staff) to schedule painting/carpet replacement.
5) MAIL & COPIES
Send out regular US Mail?
Work-related first class mail may be sent via RPI meter stamp.
• CARNEGIE, place item(s) to be mailed under faculty mailboxes.
• SAGE LABS, bring item(s) to be mailed to Room 3508 / Betty Jean Kaufmann.
• WEST HALL, bring item(s) to be mailed to Room 107 / Beth Dennis. After business hours , place addressed items in West Hall 101, mailbox labeled, “Beth Dennis/ Main
Office.”
Send items via Federal Express (FedEx) or United Parcel Service (UPS)?
Fedex: If you have FedEx envelope or box and shipping form (airbill), pack item and fill out airbill. Leave account number area blank. If you do NOT have an airbill, contact your department Admin Assistant (see list in Section 1, "General").
UPS: Pack item and fill out UPS form if you have it, or attach complete, legible TO/FROM address information.
• CARNEGIE , bring item to Room 312 / Paula Monahan.
• SAGE LABS , bring item to Room 3508 / Anne or Dipa
• WEST HALL , bring item to Room 107 / Beth Dennis. After business hours , leave item with address info in West Hall 101, mailbox labeled “Beth Dennis/ Main Office."

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Copy, scan or fax documents?
Faculty, please note: Large copying jobs for classes are the responsibility of each faculty member. If you need admin help with a large copy job, you MUST give your department admin at least two (2) business days notice. Large copy jobs cannot and will not be done on short notice by administrative assistants.
• CARNEGIE – Copy machines, which can also scan, are in Carnegie 311A; also
Sage 2300A. General fax is located on the third floor. For confidential fax, please see
Paula Monahan in Carnegie 312 .
• SAGE – Copy machines, which can also scan, are on the 2nd floor, Sage 2300A; or see Anne or Dipa, room 3508. Fax machine is in Sage Labs room 3508.
• WEST – During office hours, bring documents with printing instructions to the Arts
Main Office, West Hall 107, or email to Beth Dennis, dennib@rpi.edu. After hours, leave documents and instructions in Beth Dennis’ mailbox, West Hall 101.
All copy jobs must include: Title of work, name of instructor, number of pages to be copied, number of copies, specify double or single sided, and page size if different from
8.5 x 11.
Fax machine is located in the Arts Main Office, West Hall 107. Instructions on how to fax are posted next to the machine.
Scanning – For black & white scans, use Ricoh machine in West Hall 101. Instructions for scanning are posted next to the machine. For color, provide scanning instructions with scanning materials to Beth Dennis.
Print out documents in color?
• CARNEGIE
• SAGE
– Color Printer is located in Carnegie 311A.
– Color printer is on the 2nd floor, Sage 2300A; see Information Services,
Mark Maiellero (Sage 2402) for access to or assistance with the color copier.
• WEST – During office hours, bring documents with printing instructions to the Arts
Main Office, West Hall 107, or email to Beth Dennis, dennib@rpi.edu. After hours, leave documents and instructions in Beth Dennis’ mailbox location in West Hall 101.
Print out oversize documents?
For large-scale printing in color or black and white, contact Ethan Coppenrath, x 2814.
Report a problem with a copier, printer, fax machine or phone ?
Contact Information Services, Sage Labs 2nd floor—Mark Maiellero (Sage 2402) or Ethan
Coppenrath (Sage 2408).
6) CLASSROOM
Get access to a classroom if I'm locked out?
Contact your department administrative assistant or the HASS Dean's Office.
Access audio-visual or computer equipment?
• CARNEGIE, SAGE: Contact Information Services, Sage Labs 2nd floor, Mark
Maiellero (Sage 2402), Greg Palmer (Sage 2406), or Ethan Coppenrath (Sage 2408).
• WEST: Contact Information Services, John Grady (West G12A).

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Report a problem with the air conditioning, audio-visual equipment, or cleaning and maintenance in a classroom?
Contact your department administrative assistant or the HASS Dean's Office (Sage Labs
5304 / x 6575).
Report theft or vandalism?
Contact your department head, your departmental administrative assistant, or Public Safety if after hours (276-6611 / Emergency or 276-6656 / Non-emergency, 24-hour) as soon as possible.
7) BOOKS & SUPPLIES
Order books for my class or research?
• Faculty: For desk/exam copy, please provide the ISBN number, title/author of book, and
FOAPAL (business office charge code) if applicable to your department admin assistant.
• Staff: Books can be ordered using OSCAR, via Complete Book with approval from Tim
Austin (austint@rpi.edu) or Beckie Galick (galicr@rpi.edu) in the HASS Business Office.
Obtain or order office supplies?
Contact your department admin assistant with your specific needs; most supplies are already on hand, special items may need to be ordered.
Order business cards?
Please contact your department admin assistant.
Take out or return items from the library?
Faculty are generally responsible for borrowing and return of their own library materials, but your department admin assistant may be able to help if you are pressed for time
8) TASKS
Complete Digital Measures?
Please contact Anne Borrero, Sage Labs 3508 (x 6423 / borrea2@rpi.edu) for help with
Digital Measures.
Get reimbursed for approved work-related expenses?
Faculty MUST provide itemized, dated receipts for all work-related expenses, including travel, hotel stays, etc. Per the RPI Office of Finance and the HASS Business Office,
NO REIMBUIRSEMENT can be made without proper receipts. Receipts must be submitted to the HASS Business Office. If you need help with reimbursement requests, please see your department admin assistant.

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Place publicity items on the HASS website?
Please see “Submitting News and Event Requests” on the HASS Info page, http://hassinfo.rpi.edu
. If you experience technical problems, please contact hasshelp@rpi.edu
.
Submit items for the HASS Twitter feed, @RPI_HASS?
Email info/links to Emily Moorefield, mooree3@rpi.edu.
Change faculty bio information or photo on the HASS website?
Contact Dean Button (x 6928 / button@rpi.edu).
Add or delete a person to/from an email list?
Contact Ethan Coppenrath, Information Services (x 2814 / coppee@rpi.edu).
Send an announcement to the HASS-All mailing list?
All email sent to HASS-All (hass-all@rpi.edu) is directed to Kim Osburn, who will review, approve, and send the email, usually the same day. Please note that HASS-All goes only to HASS faculty and staff, not students.
9) RESERVE A ROOM OR SCHEDULE AN EVENT
• Please note that Rensselaer policy states that there shall be no reimbursement of expenses for events (including class meetings) held off-campus.
• The legal drinking age in New York State is 21. Alcohol may not be served on or off campus to anyone under 21. Alcohol may not be served at any RPI event where 20% or more of the attendees are under age 21. An event (on- or off-campus) is defined as any gathering for a specific purpose where there are more than six (6) people in attendance and alcohol is present. It is expected that all Rensselaer faculty, administrators, and students will comply with governmental laws related to alcohol.
Find information on available HASS meeting spaces?
Go to hassinfo.rpi.edu – Below the Rensselaer logo and the Search box, you will see
Schedule Room . This link will take you to a listing of the school’s available meeting spaces and conference rooms, with information on capacity, A/V, laptop, phone and Skype capability, and other info to help you choose the right space for your needs.
Schedule a room for a meeting or event?
Go to hassinfo.rpi.edu – Below the Rensselaer logo and the Search box, click on
Schedule Room . This link will take you to a listing of the school’s available meeting spaces and conference rooms. Click on the room link at left, and a calendar for the room will appear, so you can check the availability on the date you want. At the top of the page, click on the "Schedule Room" link; an email request form for that room will appear. Fill out and submit the request. You will be notified by email within 24 hours whether the room is available.

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Request a room for a class? (HASS faculty only)
Go to hassinfo.rpi.edu – Under “Administrative Services,” choose “Classroom Requirement
Form.” This takes you to an Excel spreadsheet. Download and Save-As with your name and the semester for which you are requesting a room (i.e., John Smith Fall 2013). When completed, return the form to Anne Borrero, borrea2@rpi.edu. If you have questions about the form or need help filling it out, please contact Anne Borrero.
Please note: Faculty must submit this form before the new semester to request a specific classroom.
Schedule the Dean's Conference Room?
Faculty may request use of the Dean's Conference Room (Sage Labs room 5402) for certain types of meetings, generally one hour long and no more than ten people. Contact
Emily Moorefield, administrative assistant in the HASS Dean's Office, ext. 6575 or email mooree3@rpi.edu with the date and time of your meeting and the number of attendees.
Order food for a meeting or event?
First, check with your department head or administrative supervisor to confirm that there is funding to cover food for your event and the amount of your budget.
To order from Sodexo (official RPI catering service), review the menu options online at: https://rpicatering.catertrax.com
(Flavours by Sodexo at Rensselaer). Once you have made your choices, please see your department administrative assistant to place the order.
If you prefer to use a different caterer than Sodexo, please ask your department administrative assistant for options and help with ordering. Orders placed with nonapproved vendors may not be reimbursed, so be sure to check with your dept. admin before placing any orders.
Obtain audio-visual equipment or a laptop for a meeting?
Contact Information Services, Sage Labs 2nd floor (Mark Maiellero, Greg Palmer, or Ethan
Coppenrath) or 415 West Hall (John Grady), with the time, date and location of your meeting and the equipment you will need.
Use Skype or a conference call service?
Contact your departmental admin assistant in advance of your meeting, to make sure the
Skype or conference call accounts are available on the date/time of your meeting. Your department admin can also assist in setting up your Skype session or conference call.
Report a problem with the audio-visual equipment, air conditioning, or cleaning and maintenance in a meeting room?
If you encounter problems with the audio-visual equipment in any HASS classroom, contact
Information Services (Mark Maiellero, Greg Palmer, or Ethan Coppenrath; in West Hall,
John Grady) with the room number and a brief description of the problem. For A/C or cleaning/maintenance issues, contact your department admin assistant.
Report theft or vandalism in a classroom or meeting room?
Contact your department head, your departmental administrative assistant, or Public Safety if after hours (276-6611 / Emergency or 276-6656 / Non-emergency, 24-hour) as soon as possible.

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10) Request a Meeting
Schedule a meeting with a Department Head?
Contact the department head directly to schedule a meeting. AY2013-14 Department
Heads are:
- Arts – Robert Nideffer
- Cognitive Science – Selmer Bringsjord
- Communication & Media – Tamar Gordon (Acting)
- Economics – Shawn Kantor
- STS – John Gowdy (Adminstrative Dept. Head)
Schedule a meeting with an Associate Dean?
Schedule meetings with Associate Deans through Anne Borrero, x 6413, borrea2@rpi.edu
Schedule a meeting with the Dean of HASS?
Schedule meetings with the Dean through Emily Moorefield, x 6575, mooree3@rpi.edu
11) Miscellaneous
Obtain access to pianos?
Arts department degree majors, Music minors, and others may access pianos for practice with the permission of the Arts department. Please see the Piano Access Policy on hassinfo.rpi.edu, under Documents > Policies.
Request an exhibit in the Dean’s Lounge (5th floor of Sage Labs)?
Students may submit a "Request for Exhibit," which can be found on hassinfo.rpi.edu, under Documents > Forms.