/ Ocl.t.1982 Marfcetins Nevys Pag»f Humor is utilized with estabiished products ample demonstration of the product, while presenting it as the hero or solution to the problem. The predicaments are dfective because they serve as relevant set-ups for the product.' aod the situation is usually one with which thc^consumer can identify. HUMOR IS A poor choice when Ibte with a luMnorou* tTMtmanL ^ ADS can be memor- commercials exhibited above-average " K M P D M humor ralavant and ralalt- advertising verywrious products and Mt and penuasive if the execution is persuasiveness, vis-a-vis 41% of the • d to lh« mcaaag* and product services like banks, real estate, incompadUe with the product, accord- celebrity ventures and 36% of the 'real "MonMibtl* and trut-to-Nf* dtvlCM surance, and financial/ investment ^ring to Toirfiiie," a newsletter pub- people'efforts." may IM mort oftactlv* bacauM they vices, the study showed. ''Evidently, -^>^-=^Jiilied by McCoUum/ Spielman & Co. ON THE BASIS of overall peraNow th« conaumor to laugh with money, property, life, and death are Inc.. Great Neck, N.Y. . formance, 52% of the amusing ads ttw commwcM characttn, not at not laughing matters. These kinds of When compared to other advertisproduced average or better scores on services have complicated, sometimes ing devioes studied by McCoUum/ both basic measurements, while less -"Parody or apoof may bm affacUva technicaUnessages that are hindered Spielmcn, humor outperformed the 40% of the celebrity and "real bacauaa H horrowa Intaraat from'ah by humor." •^ use of cefebrities and "real people" in people" devices achieved acceptable ob|act that la alrMdy walHIkad, and famillartty with ttw obfact of apoof commeidab for establisheid brands. Big-ticket items such as automoscores. maaria laaa flma naadad for aat-up. biles, entertainment systems, and apbut it can impede communication and However, when humor was used in -"Ught-ipirltad mualc and JinglM pliances are other products that may hinder conviaion for a product that ads introducing new products, the reoflwi halghtan tha Impact of humor. be incompatible witb humorous adhas not had the opportunity to build a sults were not as favorable, the news-"YThlnwy and animation hava ttM vertising. reputation and image. letter said. "Only 33% of the new advantagaa of chami. fraadom for Dogs are not funny, but cats are, The study concentrated on basic product examples scored at or above craaUvt axparimantatlon. and ofttn the newsletter said. "Several cat foods measurement scores for cluttetV norm on both basic measurements, a lonQ Ufa. have carved notable niches for themawareness and attitude shift for SOO while 59% of the established brands -"Broadly-drawn, axaggaratad huselves by playing on the naturally bufmor in alapatick wid humoroua humorous comnicrdals and evalumet acceptability criteria." charactars can b« rtsky. In thaaa foonish feline character. ated cadi score against the norm Sieverai factors contribute to hu•xacutlona production vaiuas can (100). "By and large, consumers seem mor's poor performance in new prodb t ovrwhalmlng. bihihltlng conmore responsive to pain relief mesOuttCT/awareness scores of huuct ads, the newsletter said. "The ataumar MantMcation. Additionally, sages when they're delivered morous commercials equaled or surtention commanded by the humor not avaryon* appradataa broad 'straight,'" the newsletter said. Coffee passed the norm in 75% of the cases, seems to be at the expense of the niinior* and tea ads also are not benefited by a according to "TopHne." 'Comparable product story. This problem is height-"H la ganarally inadviaabia to ua« humorous approach. figures for celebrities and 'real people' ened by the fact that humor usually humor t a launch naw products. were 62% and 66%, respectively, givFor products which have high emo-"Funny chHdran and anlmala should requires executional development— ba uaad wHh cara to pravant them ing mirth a substantial edge over the tional appeal and status valiK— set-up, reaction shots, background from upataging ttM producL Chilother dences." cosmetics, fragrances, alcoholic bevproduction, etc.—which consumes drwt ahould ba acrsanad for intalerages, and soft drinks—humor is inAbove average clutter/awareness fooUge and can also be distracting. NgiMHty and ahouM not appMr too appropriate and trivializing. scores woe earned by humorous ads, "Moreover, introducing the prod"Topline" classified se>wn humorexceeding the ratios for celebrities uct with levity can influence the conous devices along with their relative Although the majority of humor(41%) and "real peopk" (36%). sumer to think less seriously about the strengths or weaknesses. They are: T b e tongue-in-cheek conuncrdals product and, consequently, feel less ous commercials for estaUished products did well, 41% scored below also proved reasonably persuasive, inclined tb buy it." 1. The humorous predicament. with 65% yielding average or better Some guidelines for the effeetive the norm on one or both basic This device consists of vignettes, attitude shift scores vs. 62% for celeuse of humor in TV ads were drawn measurements, the newsletter said. brities and 57% for Yeal people,'" it by "Topline" as a result of the study, "In most of these cases the product did ^slices-of-Iife. and problem/solution states. not have a good fit with an amusing commercials with funny or ironic including: twists, a format which aUows for 31% of the humorous -—"Dstwinliw H Illit product la conpct- execution." 2. The humorous mood. Similar to the humorous predicament, this device is often more visual than verbal and presents the message in a subtle and-sephisticated manner. It usually includes light-hearted music an'd jingles and is most successfully-used for products that have little news value to offer. Humorous mood ads serve as attention-getteris and communicatedesirable images for the product. 3. The parody or spoof. Popular objects of parody are celebrities, fictional characters, superheros, and private detectives. The spoof approach imitates something else and capitalizes on consumers' familiarity with the situations and characters, so less set-up is required to put viewers into a comical mood. 4. Whimsy. The use of funny, animated characters works well and can give a product an unique identity. Whimsical devices are imaginative and enduring and provide opportunities for creative experimentation. How a scrappy market research firm takesonrits Mg-budget competitors apid wins repeat business from 4 out of S clients* C/J Research, Inc. has an edge when they take on the market research giants. Not only can C/J provide the same top quality research and reporting... htot only can they deliver that research on time, every time, viWh very quick turn-over... 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Let C/J show you how they can deliver your market research on time and on budget. Call today...ask for Bob Joffe or Terry Cotter C/J Research, Inc. has a proven record of providing top quality market research at costs that are surprisingly low compared to other research firms. Phone 1/312/991-9400 CONSUMER/MEDICAL/INDUSTRIAL • CRT-assisted WATS/On-premise national telephone interviews • Product placernent • Consumer and professional occupation interviews • Mall intercept interviews • Focus groups • Direct mail surveys • Taste tests 5. CMMren and animab. The use of children and animals in comical ads seems to be a natural, but it is quite risky. Children and animals can upstage the product message. Inarticulate kids and precocious children both serve to amuse and charm consiuners but are generally unpersuasive vendors of the product. Tlie commercial most likely to fail are those that use children tq sell soious. adult products. 6. Slapatkk. An extremely risky approach, slapstick involves exaggerated situations, pratfalls, and horseplay. Slapstick commercials are gencraUy indffective because the comedy detracts from the product and dutters production values. 7. Humorous characters. Broadlydrawn, exaggerauxl characters call attention to themselves and overpower the product, even if the brand is wellknown. Outrageous characters also incur a substantial risk of offending someone. Bookshelf Diractory of MM ••WpnOfW NUmDvfS 1982 Edition Directory includes 120.000 corporate listings, compiled in categories such as ad agencies, aasocitiions. banks, consultants, government, media, airlines, hotels, car rentals, etc. Lists all corporations with over $6 million In sales or more than 300 employees. Includes the 2,000 most frequently used 800 numbers. Concord Reference Books Inc., Whitney Communications Corp., 135 W. SOth St., New York, NY 10020, 852 pp., $19.95 plus $2 postage and handling. ProfltaUa 8ai«a Paraonnol By Edgar S. Ellman. Step-by-step guidet)ook takes the reader through the entire process, from setting objectives and writing the job description to making the actual hiring decision. Meant for the new or experienced sales manager. Contents Include nine effective ways to search for saiespeople, measuring sales potential, verifying in. formation about candidates, legal questions, and making the final decision. Appendices on minority recruiting sources, walk-in applicants, and specimen forms. CBI Publishing Co. Inc., 51 Sleeper St., Boe- lonri Handi»ook of Sai— Proapacting TschniquM CRT-assisted WATS national telephone interviews are conducted from the rmxlern 7,000 sq. ft. C/J Research facility. . By DavijI D. Seltz. Practical guide to commanding attention to the salesperson's message. 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