Wal-Mart Argentina Teaching Note Prepared by: Luciene De Paulo Andrew Martin Esther Montiel Jennifer Pogue Gabriel Szulik Teaching Note Wal-Mart International Wal-Mart announced at its 1994 annual shareholders meeting that it would expand its operations into Brazil and Argentina during 1995. At the time, Latin America did not have a developed market for the middle class and the two countries were achieving more stable macroeconomic fundamentals and offered large promising markets. Although Wal-Mart announced it would enter Brazil through a joint venture with a local chain, Lojas Americanas1, the Company announced it would enter Argentina independently. Many people speculated that the Company would be interested in a joint venture in Argentina with a local chain (NORTE, owned by Alberto Guil) or even in buying a local competitor. Wal-Mart International opened its first store in Argentina, a Sam’s Club membership warehouse, August 1, 1995. On November 1, 1995, the Company opened its second store, a Wal-Mart Supercenter, a 25,000 square meters store that was built at a cost of $18 million. The Supercenter had 50,000 different items and 36 different departments. During 1996, Wal-Mart announced its plans to open 75 new locations in the U.S. and 30-35 new stores in Argentina, Brazil, Canada, China and Puerto Rico. (Interestingly, the Company has only 13 stores in Argentina as of 1999). Despite its plans, Wal-Mart only expanded in Mexico, Argentina, and China during 1996. It also had a joint venture with a Thai firm to build stores in China and Hong Kong, but ended the venture and chose to open stores in China and Indonesia at a cautious pace instead. In Latin America, expansion plans were slowed down in Mexico due to the peso’s sharp decline in 1995 and supplier problems in Argentina.2 As of August of 1996, Wal-Mart had opened more than 230 stores in developing countries such as Colombia, Mexico, and Brazil as well as in Canada, Argentina, and Puerto Rico. It was also putting finishing touches on Indonesia and China. “If we don’t grow beyond the U.S borders, the competition is going to come to us.” Stated Millard Barron, senior vice president/chief operating officer of Wal-Mart International, in discussing the development of the retailer’s 2-year-old offshore division. “There is only so much we can do domestically until the market is saturated.”3 It was rumored that Wal-Mart was losing enormous amounts of money on its investment and that it was considering exiting both Brazil and Argentina “We wouldn’t invest if we didn’t think it would be profitable within three years. Argentina and Brazil are the two best markets in South America.” Said Bob Martin, Wal-Mart International President in Nov 1996. “On an operating basis we will be profitable in the fourth quarter of this year, but overhead cost, the initial investment won’t be paid off for about three years. I’m very comfortable that we will see a net 1 The first Brazilian store would be located in Sao Paulo and the first store in Argentina would be in Buenos Aires. Interestingly, these are the only two markets Wal-Mart has entered in larger cities rather than smaller areas. Also, in Wal-Mart's joint venture with Lojas Americanas, Wal-Mart would have 60% ownership. 2 “Wal-Mart taps Lupo as operating chief of overseas division,” Wall Street Journal; New York; October 4, 1996 3 “Wal-Mart Internacional: vendemos por menos (we sell for less)” Discount Merchandiser; Bristol; August 1996; Debby Garbato Stankevich 2 profit by the end of 1998, our third full year.” Also, Martin added that the company needs 6 to 8 stores to see a profit. 4 In October 1996, it looked like Wal-Mart would become profitable in both Brazil and Argentina within only two years rather than its estimated three. The two Buenos Aires superstores were grossing $200 million each on an annualized basis. If results continued as expected, Wal-Mart expected $8 billion to be added to Wal-Mart’s sales from the Argentine market. 5 Market Differences between Argentina and the U.S. Although Wal-Mart attracted over 10,000 shoppers to its new store in Buenos Aires when it opened, the Company has had to make many adaptations to better serve the needs of shoppers in Argentina. Packaging Differences: Wal-Mart estimates that as South America stabilizes and individual income rises, demand will increase and customers will start buying larger packs.” Meanwhile, the company had to break up multi-packs and offer smaller packages.6 Unfamiliar Products: Wal-Mart had to conduct in-store demonstrations and consumer education on many of its products, which were unfamiliar to consumers in Argentina. This has been a very important factor in Wal-Marts success in this market. Local Sales Clerks: Wal-Mart needed local expertise on customer needs and lured sales people from competitors’ stores. This is an interesting extension of the localized market strategy being used in the U.S. stores. Larger Shopping Groups: South Americans shop with extended family – parents, grandparents and children all shop together. They will leave with two or three shopping carts chained together. To accommodate these non-nuclear families, Wal-Mart hypermarkets in South America are 1015% larger than those in the US and sport wider aisles.7 This has reduced Wal-Mart’s sales per square foot compared to its domestic stores. Sales per square foot is a key performance indicator in the retail market. Longer store hours: Wal-Mart distinguished itself by offering longer store hours than any other retailer in the country. “Wal-Mart’s Martin in Brazil: We’re here for the long run.” Discount Store News; New York; November 18, 1996; Pete Hisey 5 ‘Wal-Mart bullish on South America” Discount Store News; New York; October 21, 1996, Pete Hisey 6 “Wal-Mart’s Martin in Brazil: We’re here for the long run.” Discount Store News; New York; November 18, 1996; Pete Hisey 7 “Wal-mart Internacional: vendemos por menos (we sell for less)” Discount Merchandiser; Bristol; August 1996; Debby Garbato Stankevich 4 3 Competitive Reaction to Entry Supplier Problems: By August 14, 1995, Wal-Mart’s competitors in Argentina (like Carrefour) had pressured 11 vendors to stop supplying Wal-Mart’s newly opened store8. During its first few months of operation in Argentina, vendors, including US based Unilever and P&G, either refused to ship to Wal-Mart or insisted that the chain post prices at least a penny higher than its main competitor, Carrefour.9 Price Wars: Well-established local competitors launched a ruthless price war with Wal-Mart, which is one reason why Wal-Mart posted wider than expected losses. Gross margins are less than 10%, far below Wal-Mart’s estimated reasonable level of 12%. Shopping carts filled with merchandise are at the front of stores with price tags on them.10 Competitor Improvements: There was a limited opportunity for Wal-Mart to establish itself in Latin America before local competitors began to catch up. Supermarkets responded to the increased competition by trying to become better operators with more efficient logistics, greater use of technology, and more targeted merchandising. Additionally, the market began to shift away from small traditional outlets. The self-service segment began to grow, replacing some traditional outlets like butchers and pharmacies. However, self-service stores had difficulty competing with supermarkets and hypermarkets that offered more conveniences and had more negotiating power with suppliers. Carrefour: Carrefour entered offshore partnerships with Price Costco and other retailers. It also watched Wal-Mart closely, sending executives to stroll Wal-Mart store aisles. It also invested in more up-to-date technology and took advantage of global sourcing. Finally, it decided to build 30 more stores and do leasebacks to raise cash. In one instance, Carrefour even purchased land adjacent to Wal-Mart at a cost of $20 million and erected a store.11 Carrefour was Wal-Mart's largest competitor in the region. As of November 1995, the French chain had 12 stores in Argentina, with annual revenues of approximately $1.5 billion. Casa Tia: Casa Tia’s objective was to be the Wal-Mart of the country’s interior. It modernized its stores with new fixtures, more checkout counters and changed product mix to 50% non-food items. The company also entered into a partnership agreement with Makro, a Holland chain that could assist Casa Tia in upsizing its stores. Ekono: Ekono changed its strategy to being a food provider, with 95% of its product mix in food. It also modernized its fixtures and added checkout counters. Disco: In terms of outlet penetration, Disco was the largest retailer in Argentina, operating an extended network of supermarkets and convenience stores. The company opened no new outlets in 1995 but remodeled and enlarged three stores in the Buenos Aires area. Total sales for that year reached US$804.6 million, a 6.5% increase over 1994. In terms of market share, Disco was the fourth ranked retailer in 1995, having lost the third spot to Coto. “Wal-Mart stores says 11 Argentine vendors have halted supplies,” Wall Street Journal; New York; August 14, 1995. 9 “Wal-Mart bullish on South America.” Discount Store News; New York; October 21, 1996, Pete Hisey 10 “Wal-Mart won’t discount its prospects in Brazil, though its losses pile up.” Wall Street Journal; New York; June 4, 1996; Matt Moffett and Jonathon Friedland 11 “Wal-mart Internacional: vendemos por menos (we sell for less)” Discount Merchandiser; Bristol; August 1996; Debby Garbato Stankevich 8 4 Evaluation of Country Risks in Argentina Political Risks Import Controls – Tariffs were being levied on merchandise trade imports which could affect Wal-Mart’s inventory costs to obtain certain products. We did not adjust the international cost of capital to decrease the potential effect of this risk. Democracy Level – Although the current political regime was democratic and it looked as though President Menem would be re-elected, there was a long-term risk that either a socialist or a military regime to take control in the future. Argentina was also very strongly aligned politically with the U.S. and Europe. Corruption – The government in Argentina was very corrupt and companies trying to open a business would have high costs due to the premium that must be paid in order to conduct business on an ongoing basis. Bribery was extremely common in this market. Taxes – Although the current administration was enforcing tax collections and was considering decreasing tax rates, there was no guarantee that taxes would not be increased in the future. Currently, the VAT was 18% in Argentina, which was levied on all sales of products and services. Economic Risks Exchange Rate Risk – The current convertibility law fixed the peso to the dollar at approximately a 1:1 ratio. However, the peso was believed to be over-valued and the fixed rate was being supported by the increased tax revenues. Inflation pressure, reduced tax revenue, or pressure from either speculators or exporters could force the government to float its currency. Inflation – Argentina had been steadily decreasing its inflation rate and had brought it down to international levels. However, even a minimal potential devaluation of the peso could trigger inflationary pressures. Financial Risks Interest Rates – Although Wal-Mart would enter Argentina without significant debt, higher interest rates could slow down consumer spending. Banking System – The banking system in Argentina was very fragmented and weak in 1993. Many banks were not solvent and could not produce cash for customers demanding their deposits. As a result, the banking system lacked credibility with consumers. Industry Risks: Consumer Default Risk – Consumer credit had been increasing to extremely high levels. If this trend continued, a slow down of the economy could potentially trigger a massive default on consumer credit card payments among retailers. 5 Project Specific Risks: Individual Entry Limited leverage with suppliers – If Wal-Mart entered Argentina individually, it would not have relationships in place with suppliers and may not have been able to negotiate and obtain its products at a reasonable price or in time to cover customer demands. Cultural Differences – Cultural differences may affect which products will be successful in Argentina and how Wal-Mart can create brand awareness in Argentina. This could result in a delay in Wal-Mart’s ability to be profitable in Argentina if it enters on its own. Local Opposition – If Wal-Mart entered Argentina on its own, it may face opposition from politicians in local areas because they are aligned with local business owners. Small businesses may lobby against Wal-Mart because they would not be able to compete against such a large company. Wal-Mart must lobby aggressively to open additional stores. This process can be very time consuming and costly for the Company. Acquisition Buying inefficiencies – By purchasing Disco, Wal-Mart may be acquiring a lot of inefficiencies, however, these should be priced into the acquisition price if the quality of the information WalMart receives on Disco is high. There is a risk that Wal-Mart receives “bad” information or makes unrealistic assumptions about Disco and its valuation. Joint Venture Partner inability to pay: Wal-Mart’s partner, Disco, may encounter financial difficulties and be unable to support their portion of the financial requirements for the venture. Partner reliability: Disco may decide to “back out” of the venture due to management changes, or if the new venture threatens its position in Argentina. Conclusion Regarding Market Entry: In evaluating whether or not to enter Argentina, we felt it was important for Wal-Mart to consider the stability of currency and government, market size, potential for brand recognition, and compatibility of the Wal-Mart strategy with Argentine shopper’s needs. Given that the political risks seemed minimal in 1993 and that economic stability was increasing steadily, the timing seemed appropriate for entry into Argentina. The market was attractive for a large retailer because of the growing middle class in the country. (Argentina had the 2nd fastest growing middle class in Latin America by 1996.) Compatibility with shoppers needs was a greater concern for Wal-Mart. Shoppers bought in smaller quantities more often and were not familiar with many of Wal-Mart’s products. Given the cultural challenges in adapting Wal-Mart’s strategy to a local market, we felt entry would be attractive only through an acquisition or joint venture. 6 Determining Discount Rate In determining the discount rate for our project valuations, we made the following assumptions. Assumptions: Risk free rate in US 10 Year Treasury as of December 1993: 6.348% US Historical Risk Premium: 8.76% Anchored to US Cost of Capital Argentina Credit Rating: 62 Using the International Cost of Capital Calculator, we initially calculated the discount rate as follows: Argentina Cost of Equity Capital: 23.1% Volatility: 26.3% Correlation to U.S. .31 Adjustments to Cost of Capital: To account for Wal-Mart’s exposure to both industry specific and project specific risks in Argentina, we made adjustments to the credit rating and re-calculated the cost of capital to be used for discounting to NPV. Using a methodology similar to Wilshire, we assumed a credit score of 100 would be “risk free” and that Argentina’s score of 62 reflected all of the country risks. Then we adjusted the rating upward based on our view of which risks were decreased depending on our three entry scenarios. We estimate that Wal-Mart is highly exposed to political risk, so no adjustments were made for this category. In regard to market liquidity, Wal-Mart’s exposure will probably change with each of the different options. If Wal-Mart chooses a partner, it’s exposure to this risk should decrease. For these two options, we adjusted the country credit rating up by 2.92. Country development risks include GDP growth percentage, banks financial conditions, level of education, and GDP per capital. All of these criteria are improving in Argentina and should affect all three options equally. However, Wal-Mart is not exposed to all of these risks because it is primarily US banks, therefore, we adjusted the credit rating up by 1.24 points. Market regulation and legal system poses more of a risk for Wal-Mart if it enters Argentina without a partner, therefore, we adjusted the rating upward for partner options by 2.53. Market openness of Argentina refers to the level of restriction imposed on foreign investors. This is a large risk for Wal-Mart regardless of its method of entry. Therefore, we made no adjustment for this factor. Settlement proficiency refers to the markets ability to settle transactions in a timely manner. We made no adjustments for this factor. Transaction costs refer to costs of trading in specific markets, such as tax rates. Since high tax rates in Argentina and high levels of corruption maximize transaction costs in this market, we made no upward adjustments to the credit rating12. 12 Exhibit 1 details the adjustments made to the country credit rating. 7 Credit Rating Adjustment for: Political Risk Market Liquidity Country Development Market Regulation Market Openness Settlement Proficiency Transaction Costs Adjusted Rating Individual Entry 62 Acquisition 62 Joint Venture 62 0 0 1.24 0 0 0 0 63.24 0 2.92 1.24 2.53 0 0 0 68.69 0 2.92 1.24 2.53 0 0 0 68.69 Adjusted Cost of Capital: Using the adjusted ratings above, we re-calculated the discount rate for each entry alternative as follows. Cost of Equity Capital 22.7% 21.3% 21.3% Individual Entry Acquisition Joint Venture Valuation of Entry Options We made the following assumptions in our cash flow projections for the three entry alternatives: Assumptions Retail Market Size in Argentina (Pesos billions) Initial Market Share Cost of Good Sold SG&A (decreasing % until reaches 15% constant) Tax Rate Investment (Pesos millions) Years to Fully Invest Capital Expenditure Horizon Depreciation as % of Sales Working Capital Investments (Decreasing %) Individual Acquisition 75,500 75,500 0.20% 1.19% 80% 74% 40% 22% 30% 19% 400 100 5 5 2% 3% 2% 2% 10% 1% Joint Venture 75,500 0.30% 74% 30% 30% 400 5 2% 2% 10% Using these assumptions, we projected cash flows for each of the three entry alternatives through the year 2005. We then discounted the free cash flows using the discount rates referenced above to do a discounted cash flow valuation. Individual Entry: For this option, we assumed that Wal-Mart would enter Argentina debt-free. Sales were estimated to increase with store additions, stabilizing at 10% growth per annum in 2005. COGS was assumed to be 80% in the first year and decrease until it reached 70% in 2000. SG&A was estimated to decrease from 40% to 15%. All other assumptions remained as shown above. Entry costs were assumed to be a capital expenditure of $400 million. 8 Acquisition of Disco: We assumed Wal-Mart paid $189.5 million for Disco. This was determined using a discounted cash flow valuation for Disco assuming the company was debt-free and then adding the outstanding debt to our acquisition price. We discounted the cash flows using the same discount rate as we used our acquisition option. As above, we reduced COGS from 74% to 70% by the year 1998. No other changes were made in the assumptions above. Joint Venture: We assumed Wal-Mart and Disco would create a new company with Wal-Mart’s ownership at 60% and Disco’s at 40%. The expected capital expenditure total was estimated at $400 million. Wal-Mart should benefit from choosing a local partner and synergies should result in increased initial market share and reduced operating expenditures as shown in the assumptions above. Again, COGS and SG&A were estimated to decrease over time13. Valuation Results: NPV (in millions) $(238.10) $(79.98) $(23.33) Individual Entry Acquisition of Disco Joint venture Conclusion: Although Argentina was an attractive market for Wal-Mart through either a joint venture or acquisition, we concluded that Wal-Mart should not enter Argentina. Given the results above, none of the entry options met Wal-Mart’s stringent investment criteria and all projects had a negative net present value. From a more qualitative standpoint, Disco was not an ideal partner for Wal-Mart. The company’s strategy was not similar to Wal-Mart’s and a partnership did not offer many potential synergies for either company. Based on our research, we estimate that Wal-Mart used a discount rate of approximately 12-13% rather than 21-22%. If a discount rate of 12% is used to calculate the NPV of the projects with the assumptions outlined above, the outcome is as follows: Option Individual Entry Acquisition Joint Venture NPV (in millions) $172.44 $(79.98) $357.08 These results indicate that Wal-Mart would have chosen to enter Argentina through a joint venture. However, Wal-Mart entered the market without a partner. Wal-Mart could have chosen to enter the market alone simply because there was not a suitable partner in Argentina at the time they were considering entry. It may also be the case that Wal-Mart projected higher revenues or expected to be able to achieve lower costs than we estimated. 13 Exhibits 2,3,4 and 5 detail our valuation calculations. 9