Chapter 3 Worksheet The concepts in this worksheet correspond directly with the text. If you do not understand the concept or need to refresh your memory, please refer to the text. I provide the page reference for each of the criteria. You should also use the CD-ROM for concepts that require more detailed explanation than the text provides. The purpose of the external analysis is to identify opportunities and threats for the industry you are analyzing. Do not focus on the company under analysis. Focus on the industry in which the company competes. Make sure your analysis of the facts leads to a logical determination of specific opportunities and threats associated with the criterion you are analyzing. Consider each criterion from a strategic perspective. In other words, does your analysis lead you to conclude how or in which ways does the criterion under analysis create opportunities or threats for the industry or specific companies in the industry? State the specific nature of the opportunity or threat. This will strengthen your analysis and help you with your subsequent SWOT analysis. Do not use speculative statements. Typical key words indicating speculation include: if, should, could, would, and may. Avoid contractions in written business reports. You only use contractions in a business report when it involves a direct quote. Refer to the examples of prior case analyses provided on the web site to assist you with understanding the desired quality of analysis and statement of opportunities and threats. Macro-environment forces Criteria (Refer to page 74.) The economy at large (Address the economic conditions during the timeframe of the case.) Legislation and regulation Facts What does this mean? Economy is growing in the Memphis region. Restaurant industry experiencing growth in the Memphis region. This creates an increase in total market volume. This is a strong threat of new entrants into the industry (Deal with the threat of entry in question 2. This question is asking you how the economy is driving opportunities or threats for the industry.) and also an opportunity to grow total industry volume. While this is true, I think you can be more specific in the way you write the opportunity. For example, “The strong economic growth in the Memphis area will increase the size of the market, draw customers with prior knowledge of and appreciation for specialty sausages, and provides for increased disposable income. These economic conditions create strong opportunities in increased market size, knowledgeable customers and spending on specialty items.” Please use this as an example of how to write a specific opportunity. Compliance with these regulations is not overly burdensome to the industry, though failure to comply can result in The following regulatory agencies impact the special sausage industry: 1 Population demographics (Population demographics analysis relies on developing various categories of the population and analyzing their impact on the industry. Typical categories include gender, age, education level, geographic location, and income levels. In addition to population demographics, this type of categorization includes ethnographics and psychographics. Marketing is the usual company source for these types of analysis.) Societal values and lifestyles OSHA regulates standards for employee work conditions. FDA & USDA regulate standards for maintaining the production environment. There is prolonged growth in the Memphis region’s population, resulting in an increase in urban areas. Increases in # of meals per capita obtained from the food service industry vs. “home-cooked”. OK but you have not really addressed the criteria. How do the characteristics of the population create opportunities or threats for the industry? Societal trends toward health and fitness have a great influence on food service industries. “Urban” lifestyles are becoming more predominant in the Memphis region, resulting in an increase in the importance of fast, quality service over price. significant fines and/or shutdown of production facilities. Please make sure you state the specific nature of the threat or opportunity. If the criterion is neither a threat nor an opportunity then say so. Population growth leads to an increase in total available market volume. This is a strong threat of new entrants into the industry and also an opportunity to grow total industry volume. Health trends provide an opportunity for the industry to expand into a new, expanding market segment. This is an opportunity for high quality, differentiated product lines. Please be more specific in the nature of the threat or opportunity. For example, Increased focus on nutrition and healthy choices will prevent potential customers from choosing sausage as an alternate food product. This is a threat to companies unwilling or unable to develop products or reach out to this customer segment. Please use this example and the prior example as general guidance for reviewing and revising, if necessary, all of your responses in the worksheet. Technology The basic equipment and knowledge required for the industry is readily available. The major shifts in technology have to do with new sausage flavors being introduced by rivals. Technology does not have a large influence on this industry, except for the threat of rivalry of new sausage flavors introduced by rivals. Please consider the internet and other technologies that may apply to this industry. 2 1. What are the Industry's dominant economic features (page 77)? Please note that table 3.1 provides a sample profile of the sulfuric acid industry. Table 3.2 provides examples of the strategic significance of each of the criterion. Make sure you know the industry you are analyzing. Criteria Facts What does this mean? Market size *462 Million pounds purchased in 1997 Large and varied market size with *Retail segment of >2 billion annually. several areas for specialization; flavors, low-fat styles, and overall premium A key fact you should include is the quality products. Specialization will help segmented nature of this industry. Some to capture niche markets over larger less segments include the products (meal, diversified national brand leaders. This is nutritional value) and customers. an opportunity for an existing manufacturer to create extra sales revenue by expanding into the specialty area. Scope of the competitive *Local; suppliers to specialty Regional impact from 25 to 30 suppliers rivalry restaurants/retail in the Memphis area. National (The competitive scope *Regional; brokers to distributors competition from major suppliers who criterion addresses *National; major players with national are able to compete with cheaper geographic scope (Global, reach and support from distributors economies of scale and larger National, Regional, and *Large national competitors with brand distribution channels and marketing Local), product scope, loyalty following plans. Competitors are better able to find market scope and so on.) shelf space in retail outlets due to the hold the retailing supermarkets have on the industry (controlling up to 50% of the market) Scope of competition encompasses all levels. This is a threat to the industry because of the great and varied levels of competition within it. You need to be specific in the nature of the threats. What types of threats by whom and for whom? Market growth rate and *National Industry growth rate of 18.3% The industry is in a growth cycle. position in the business in 1996 Current eating trends allows the creation cycle *Regional industry growth rate of 15.4% of specialized specific niche markets. within the retail segment regionally The ability to create and manage these creating sales of 12.25 million (6.1 markets through specialization & brand million pounds) loyalty is beneficial to a smaller *Industry in a growth cycle manufacturer. This is an opportunity within the industry for individual manufacturers to grow and expand. Once again, you need to state the specific nature of the opportunity. To emphasize this comment and to save me from writing it repeatedly, look for this color as an indicator. Number of rivals and Bryan National Larger regional and national competitors their relative size Jimmy Dean National tend to focus on increased daily sales (Relative size refers to Healthy Choice National from few products. Small manufacturers the market share based John Morrell National are then able to create greater specialized 3 on total sales for the overall market or, when applicable, individual market segments.) Johnsonville Dino’s Mr. Turkey King Cotton Guisseppe’s Regional Regional Regional/Local Regional/Local Local Insufficient data to completely answer this question. Number of buyers and their relative size (Address the number of buyers in each market and market segment. Buyer size refers to the buyer’s volume of sales for the industry.) *Households (72%) purchasing a processed food product monthly. Please writer in complete sentences. *Sales at large grocery stores were increasing due to the 50% market share the covered. *Restaurant clients steadily increasing since 1990 (Annual meals eaten out increased from 113 to 131 in 12 years) Please qualify this statement. *Specialty ethnic restaurant food eaters on the rise, i.e. Italian, Cajun and French Extent of rivals vertical integration (How far forward or backwards have the rivals extended their value chain?) Low One-word answers are unacceptable. Please write in complete sentences. Furthermore, you are supposed to provide facts in this column. These comments apply to the entire worksheet. products in smaller quantities thereby maintaining increasing local area sales. Trying to compete on a national level would have many entry barriers to overcome due to the high volume of competitors. Even though the number of rivals is a threat, the fact that they tend to focus their sales to specific items on a national level is an opportunity for a small manufacturer to create niche markets on the local and regional level. This is a good example of analysis leading to the specific nature of the opportunity. This hold on the local retail market is pushing out smaller specialty grocery shops and narrowing the choices for consumers. Customers are forced to shop at the larger grocery chains where they control the selections available for purchase. This is an opportunity for specialty product manufacturers. Restaurants and institutions also control which products are purchased and used. The use of brokers and distributors is necessary to infiltrate this market as well the ability to sell a premium quality specialty product at a less than premium price to this specific group of buyers. What is your point? Do these buyers create an opportunity or threat for this industry? Specialty restaurants relative size varies due on the menu and type of food being served. The number of buyers is an opportunity to the industry because of the current growth of these buyers to the market. Rivals utilize broker and distribution channels to move forward along the value chain. There is potential threat from meatpackers to enter the market, but as of yet, that is not the case. Please do not speculate on potential new entrants. Stick with the criterion. Therefore, the vertical integration of rivals is almost non-existent. This could be used as an opportunity for some manufacturers to become more vertically 4 Extent of rivals horizontal integration Moderate (Horizontal integration applies to using the synergies in your value chain to produce different products or provide services for a different industry or market segment.) *Financial *Production *Distribution *Marketing Types of distribution channels rivals use to access customers (Do the channel types vary by customer segment?) Both independent and affiliated distributors and brokerage houses. Pace of technological innovation in production process innovation Pace of technological innovation in product introduction Slow Extent to which the rivals products and/or services are differentiated National competitors are perceived as being differentiated through their marketing and pricing strategies. True differentiation is achieved through specialty, flavor and low-fat branding. Please elaborate on this response. State the specific type and nature of the differentiation. Large national rivals have the ability to utilize economies of scale throughout the value chain thereby making it quite difficult for smaller manufacturers of Extent to which rivals use economies of scale in: Purchasing Fast integrated and create a cost advantage over the market. Smaller manufacturers may not have the capacity to hire or manage marketing dept. or to ally themselves with distribution channel members. This is a threat to smaller manufacturers in this industry. You did not address the question. The ability to utilize the brokers marketing resources as well as his services for distributing product is very beneficial. Using large distributors to carry the product lines makes it readily accessible to the leading grocery retailers and restaurateurs. Not utilizing these services is also a threat to the smaller sausage manufacturer. You did not address the question. No serious changes within the industry at this time. This could be a threat to the industry overall where inefficient practices become the norm. The health trends of the public demand changes quickly acted upon within the industry. Studies have shown that lower fat content products were swaying consumers away from high fat content sausage products. The ability to quickly introduce a product that will meet these lower fat needs will capture opportunity and market share for whoever creates the varieties first allowing 1st mover advantage over rivals. While this is a good response, it does not fully address the criterion. *Ability to better control price strategies *Marketing concepts for coupons/special promotions and advertising $’s to promote brand loyalty *Focus on fewer specialty items to increase saving from economies of scale. This is a threat to the smaller manufacturer. Please address the criterion. Focus on the extent to which rivals actually use economies of scale. I understand the concept. There is no need for you to 5 Manufacturing Services Transportation (logistics) Marketing Advertising General and Administration Other steps in the value chain (Refer to chapter 4 for the description of the value chain.) sausage products to gain any market advantages except through specialization and differentiation. Please focus on the criterion. Economies of scale deal with lowering the cost floor in each step of the value chain. In which ways and to what extent to rivals use economies of scale? How does their use of economies of scale create opportunities or threats for the industry? Extent to which the key industry participants are clustered in one geographic location Highly clustered (This is typical of metropolitan areas) Major retail grocery chains maintain control over 50% of the market by supplying competing brands shelf space within their establishments. Extent to which certain industry activities result from learning and experience curve effects See my prior comments about one-word answers to the question. Moderate R & D for flavors/recipes Production processes Distribution channel needs Capacity surplus or shortage in the industry (Capacity refers to the total manufacturing output capability for the industry. Capacity surplus would Capacity shortage is creating the current growth cycle for the industry. repeat it application in each step of the value chain. *Ability to use bargaining power with suppliers to gain advantage over bulk purchase pricing. *Ability to decrease manufacturing costs due to the larger production outputs size demands. *Ability to have large marketing concepts which utilize specials & advertising *Ability to use the services offered by distributors to gain access to large grocery chains or food-service operations. *Ability to cut transportation charges by combining and planning shipment routes; delivering more products at a time cutting out unnecessary or un-timely shipments. This is also a threat to the smaller manufacturer within the industry. In order to compete with the National competitors, the use of retail grocer distributors is necessary. You will have to convince me of this situation. As written I do not agree with this sentence. This is a threat to the industry overall because of high competition within a small geographic area. Activities done during the production process are most likely to be effected by learning and experience curve effects. This sentence is too vague. Although, small manufacturers can gain some benefit over time, never as great a benefit as the large competitors within the industry. Research & Development is specialized within the framework of culinary and nutritional knowledge. How do learning curve and experience effects impact opportunities or threats for this industry? For example, if there are minimal learning curve and experience effects, would it be easy for a new company to enter this industry? The immediate increase in the market growth as well as the likely future continued growth pattern creates potential for capacity shortage within the industry. Even though larger manufacturers have the ability to fulfill 6 indicate that the industry has the capability to produce more products than the market demands.) Capital requirements and the ease of entry or exit Ease of entry is moderate. Capital requirements are minimal to moderate. Industry profitability High profitability within the Specialty Sausage Market. Degree of alliances Low large orders over greater geographical areas, a shortage within the industry would create opportunity for smaller manufacturers, specialty niche manufacturers or new start up companies trying to enter the market. This is currently an opportunity for the industry. When growth maturity levels peak the opportunity becomes a threat. Government regulations pose a moderate obstacle; the barriers instituted by the FDA are geared towards regulation of the food industry as well as USDA regulations. The two largest obstacles are the national competitors ability to control the market and the difficulty entering the distribution channels, which are necessary to compete within the industry. These facts are in the wrong column and do not apply to the criterion. Capital requirements are moderate. This is a repeated fact. This ease of entry is a threat to the market. Focus on the industry. Manufacturers of high quality specialty items are able to capture premium profits initially. If this is a fact, why is Giuseppe losing money? That ability to continue realizing these premium profits drops off as competitive copying of specific items takes effect. The ability to capture premium profits is an opportunity to the industry. There does not seem to be any alliances within the manufacturing of sausage industry, although there is a moderate trend toward alliances within the distribution chain. Distributors ally themselves with certain retail and industrial markets, which ensure specific product distribution to those retailers. Although there is an alliance of sorts which poses a threat to the industry, that of the grouping of major grocery outlet to capture and retain 50% of the controlled shelf space within these stores. 2. What is competition like and how strong are each of the competitive forces (page 79)? 7 Criteria RIVALRY (pages 8184) How many competitors are there in this industry? Facts What does this mean? (Does this make the force strong or weak for the industry? What does it mean for the company?) There are 9 major competitors with ~30 various product lines in Memphis region. This large number of competitors creates a strong rivalry within the industry. Please state the specific nature of the threat or opportunity. This is a strong industry force and is an opportunity for the individual company to compete in a range of geographical scopes, whether small or large. This provides greater rivalry among companies with competition crossing over between all three distinct market sizes. You did not address the criterion. How does the relative size of each competitor impact rivalry in this industry? What threats or opportunities arise from the relative size analysis? Can not assess the strength or impact on rivalry, due to lack of information. What is the relative size Competitors range in size from national of each competitor? (Bryan, Jimmy Dean, Healthy Choice to context regionalofand local Please address rivalry inand theJohnsonville) industry in the playersopportunities (Dino’s, King John how rivalry creates or drives or Cotton, threats in Morrell, and Mr. Turkey). the industry. Please focus on the industry and not a single company. Please re-read the general instructions at the top of the worksheet. This comment applies to the entire rivalry section. What is the industry concentration ratio (C4)? Top 4 company’s sales Industry sales What is the product or service demand growth rate? Are rivals using price cuts or other competitive weapons to boost unit volume? Are the customer's switching costs low? Are rivals launching moves to change their The case lacked the required sales information to determine the industry concentration ratio. ( sales for Top 4 firms divided by Total Ind. Sales) The industry has grown as a whole at a rate of 18.3% from 1996 to 1997. Yes, competition is centered on price, also included are special promotions, advertising, and the variety of product offerings. Shelf space, competitive interbrand pricing, marketing campaign, and use of the broker/distributor channel are also key. Yes, non-traditional outlets such as Super Kmart, Super Wal-Mart and Sam’s Club offer lower prices with bulk purchasing making it difficult for profit with small sausage producers. These non-traditional outlets allow can easily switch to another product if they don’t like the price, causing the sausage industry to switch costs lower to compete. Yes, large companies had the ability to wage significant marketing campaigns, This is a strong industry force and an opportunity for the individual company. With an increased growth rate, there is more opportunity for sales volume and potential profit making. Weak industry force and poses a threat to the industry. This is a strong industry force and a threat to individual companies. This also means that companies have to use marketing tactics such as other promotions, focus on product differentiation, cost, and specials to promote their products. OK, but you need to address the criterion. This strong industry force and is a threat to the individual company. This also 8 market share or industry position at the expense of other industry participants? What are the payoffs for strategic moves? which creates a major barrier for smaller companies. Another major move is the purchasing of shelf space from retailers. Does it cost more to exit the industry than to continue participation? Yes. How consistent are rivals strategic visions, strategic intents, objectives, strategies, resources and origins? (??) Two answers: (1.) Rivals strategic visions and intents, objectives, strategies, resources, and origins are very consistent. Large regional and national companies tend to concentrate on fewer varieties and a larger volume of sales per variety, while smaller companies offer a wider variety of specialty sausages in smaller volumes. Large companies have much larger production volume and marketing campaigns. Smaller companies lack these traits. Also, specialty sausage makers maintain their sales volume in their regions and large, national competitors are able to generate sales over a wider geographical area. (2.) Overall the industry shows inconsistencies. No Are strong new entrants acquiring weaker rivals and launching wellfunded, aggressive moves? Payoffs include increased market share, increased sales, possible higher profit margins, and overall company success. THREAT OF ENTRY (pages 84-87) Under the heading of new entrants, your analysis should lead you to conclude that new entrants are likely or unlikely to challenge the existing firms in the industry. Therefore, new entrants are likely (threat) or unlikely (opportunity) to pose an opportunity or threat to the existing firms in the industry. What economies of scale Large national companies have the means that there is heavy competition revolving around the retail segment of the market. What is the specific threat or opportunity? This means that focusing on marketing and strategic moves plays an influencal role in a company’s success. This is strong industry force and provide and opportunity for the individual company. The industry is growing at a rate greater than 18% in the last year. This means that exiting the industry would cost more because the company would be losing it’s potential for a piece of that growing market. This is strong industry force and an opportunity for the individual company. This response does not address the criterion. Overall this is a weak industry force and a threat to the individual company. Could be seen as being good in that consistency helps companies formulate strategies based on which segment they fall into (local, regional, or national). Could be a disadvantage because inconsistency provides no foundation to build strategies from. If the rival’s vision etc. are consistent would it increase or decrease rivalry? If it increases rivalry you have a threat. If it decreases rivalry you have an opportunity. Your response does not address the intent of the question. This is a strong industry force and is an opportunity for the individual company. This is a strong industry force and a 9 exist in each of the following areas: Production Purchasing Inbound and outbound logistics Advertising Financing Customer service Raw materials R&D Other steps in the value chain? (Please note that synergies across the value chains of related diversified corporations also constitute economies of scale.) Cost and resource disadvantages independent of size What are the learning curve and experience effects to enter? Inability to match the technology and specialized know-how of firms already in the industry. How accessible is the industry's technology? Brand preferences and customer loyalty ability to utilize economies of scale throughout the value chain making it difficult for both small and new companies to gain any market advantages. This favors large companies and creates difficulty for new entrants. threat to the individual company (especially a new entrant). This is a huge threat of entry for entering companies in all of the value chain links. Please re-read the instructions for this section. See the yellow highlights. The only exception might be customer service. In this activity, economies of scale may not affect the small or new entrant. Customer service costs would not decrease with volume and or size. (?) Disadvantages include: - Competitors are at the mercy of the market - Costs of raw materials (without vertical integration) - Having to use retailers’ distributors, not the company’s own Effects include; problems developing and establishing new accounts, lack of consistency in sales volume, inability to develop long-term relations with major customers, financial instability, establishing broker/distributor relations, and utilizing production capacity. Those entering on a small scale can easily match engineering used by small firms in the specialty sausage industry. Equipment utilized in the production level is available, affordable, easy to operate and maintainable. The steps taken to produce the sausages can be learnt easily for they are simple. This is a weak industry force, but is a threat to the individual company. Brand preferences and customer loyalty is low especially in the food service segment. Retail customers are easily swayed by low prices, product offering and special promotions This is a strong industry force and a threat to the individual company. Without experience and prior knowledge, these effects could be difficult obstacles for an entering company. This is a threat to the industry because any one seeking to enter can easily acquire the technology and proceed to better it overtaking incumbent producers. New entrants have the potential to copy and improve specialized know-how that could enable them to gain a competitive edge and thus be successful. Overall, this is not a strong barrier for entry Loyalty is based on price and other great deals thus brand preference and loyalty are not big entry barriers. This creates an opportunity for entrants who plan to keep their costs low hence sell sausages at a low price to retailers and the food service industry. Please re-read the instructions for this section. 10 Loyalty is based on price and reputation….This is a threat to the industry What are the capital requirements to enter? What other resource requirements are necessary to enter? Capital requirements to enter the sausage specialty industry are low. Some entrants begin from their kitchens and grow to become licensed sausage producers. Then, capital is required to lease or purchase equipment and a place to continue production. Capital ranges from $100 to $200,000 depending on scale of entry. Equipment: Sausage processor, freezer, food mixer, etc Raw material, recipe, utilities, human labor, skills and knowledge. Since capital required to make sausages is low, any determined person could join the specialty industry on a small scale. Low capital requirement is a weak barrier for entry which creates an opportunity for entrepreneurs. Amount required is easy to get. This is threat to the industry Resource requirements are basic. The equipment is easy to get and affordable. Some (skills and knowledge) are learned and developed naturally. This creates an opportunity for the entrant. This is threat to the industry What is the access to distribution channels? What regulatory policies apply? There is an established distribution system in place. The easiest but the least used is mail order. Commonly preferred and used by large companies and retailers is broker to distributor to retailer or food service. In Memphis alone there are approximately 6 brokers, 3 company distributors to their store and at least 2 distributors to the food service industry. Small firms attempt to bypass the distribution chain. They distribute directly to retailers and food service markets, which is difficult. FDA-Nutritional facts to appear on food labels USDA-Ensure that the raw material used, the facility and equipment adhere to set standards Health department (OSHA)- Emphasize on hygiene and safety. What tariffs and trade restrictions apply? N/A SUBSTITUTES (pages 87-88) Under the heading of substitutes, your analysis should lead you to conclude that substitutes are likely or unlikely to challenge the existing products the industry produces. Therefore, substitutes are likely (threat) or unlikely (opportunity) to pose an opportunity or threat to the existing firms in the industry. What is the availability High. Anything that can be consumed as Access to commonly used distribution channel is hard for new entrants. To be accepted by brokers and distributors, the entrant may be pressurized to offer better margins than others and incentives. This may strain their profits especially if it goes on for a long time. Access to distribution channels in the sausage industry is a strong entry barrier. Making it an opportunity for the industry Please write in complete sentences. The sausage specialty industry is heavily regulated by several government agencies. Costs to implement and maintain the requirements are high. Routine inspections may result to hefty fines due to a small mistake. Government regulations and policies are strong entry barriers. Entrants see this as a threat. N/A Sausage substitutes are a threat to the 11 of attractively priced substitutes? a snack, for breakfast, lunch or dinner is a substitute for sausage. Cereal, (processed meat) cold cuts, unprocessed meat and poultry, vegetables, fruits etc are just a few punctuation Is the substitute of better, Subjective based on the personal worse, or equal quality? preference of the buyer (insufficient data Is the substitute of better, to more narrowly define). Normally, worse or equal food is consumed when people feel performance? hungry. Sausages as well as the many substitutes available are all satisfactory. Is the substitute of better, Subjective based on the personal worse or equal preference of the buyer (insufficient data nutritional value? to more narrowly define). Sausages are the least nutritious when compared to whole meats and vegetables. They contain high amounts of sodium and fat, which may cause serious health issues when consumed excessively. industry. Many customers consider price while shopping. If dinner sausages happen to cost more than regular beef, the buyer will pay for beef. Is the substitute of better, Subjective based on the personal worse or equal taste? preference of the buyer (insufficient data to more narrowly define). Too much sodium in the sausages alters taste. Can buyers easily switch Yes. There is no cost for consumers to to the substitutes? switch from sausages to substitutes. Substitutes are readily available. SUPPLIERS (pages 8890) Is the item or service a Meat, the primary ingredient in sausages, commodity available on is a commodity and readily available the open market from from a large number of suppliers. many suppliers who are capable of filling the order? Are there good There are a variety of meats available, substitutes for the providing acceptable substitutes for a product or service to particular meat product. However, there which the buyers can are no good substitutes available for easily switch? meat in general. Is the company a major Neither Guisseppe’s nor the sausage buyer? industry in general is a major buyer of meat. The sausage industry accounts for less than 1% of total meat product consumed in the US. (0.8% = 462 mil lb. / 260 Mil persons * 208.8 lb./person) Does the supplier No, there are many suppliers in the dominate the industry? Memphis area. (The supplier provides the industry with an item Consumers are already aware that excessive salt is unbearable. This is a threat to the sausage industry. Address the criterion. This is a very strong threat to the industry. This is a threat to the industry because substitutes are readily available to consumers. Address the criterion. This is a threat to the industry because substitutes are readily available to consumers Address the criterion. The commodity status of meat results in an opportunity for the industry to maintain low cost and high availability of supplies. Availability of substitutes is an opportunity to the industry, while lack of substitutes is a threat. No major influence on their suppliers, so this could be a threat to industry. Not a strong force, since meat is a commodity and readily available from many suppliers. An abundance of suppliers results in an opportunity for the industry to maintain low cost and high availability of supplies. 12 that accounts for a sizable fraction of the costs of an industry's product (or service), is crucial to the industry, or significantly affects product quality.) Does an outside supplier provide a cost advantage over vertical integration? The only value vertical integration would add to the industry is material cost reductions or improved material quality. Since meat is a commodity, both quality and prices are stabilized. Does an outside supplier provide other advantages over vertical integration? The major suppliers for sausages are all commodities, so there is no significant value added or cost savings in vertical integration. What types of working relationships exist? Start by listing the types of working relationships that exist. Then, focus on the strategic importance of relationships with suppliers in this industry. Are these relationships of strategic value for the competitors in the industry? If so, why and how do the relationships impact the competitive structure and environment of the industry? What is the relative quality of the supplier and his services or products? BUYERS (pages 90-92) What is the cost of switching? Supplies need to make sausages: How many buyers are there in this industry? Meat (primary ingredient)– commodity (pure exchange) Spices – commodity (pure exchange) Casings – insufficient data While individual firms may use vertical integration to improve image, there are more effective (and less costly) means available to the specialty sausage industry for image enhancement. This does not address cost advantage relative to vertical integration. Not a significant threat to the industry. Due to the availability of suppliers, there is flexibility to institute just-in-time supplies for production, reducing costs of inventory. What is the opportunity or threat that arises from your analysis of this criterion? The suppliers has little or no bargaining power in these relationships, resulting in an opportunity for the industry to maintain low cost and high availability of supplies. Meat is a commodity, so no significant effect. Any desired quality can be obtained from a variety of suppliers. This is an opportunity to the industry. There is little or no perceived cost to buyers for switching. There are a variety of competitors and substitutes The ‘eating’ public in the Memphis region (large number of small quantity buyers) See my prior comments about This is a threat to the industry because it creates more competition among rivals (strong competitive force). This is not a threat to the industry. A small # of buyers would mean that possibly an individual buyer could exert 13 What is the relative size of each buyer? What is the buyer's knowledge level? Can the buyers threaten the industry with backward integration? Are the industry's products discretionary purchases? writing in complete sentences. In addition, please elaborate on the different types of buyers. Individuals are buying for personal consumption, so only a small volume per buyer. Grocery/retail outlets, particularly larger chains, wield significant bargaining power with sausage manufacturers. Please elaborate on the relative size for different types of buyers. The current response does not incorporate all of the buyers. High, as they specialize as the manufacturer’s primary marketing/sales force. They were familiar with their entire product line punctuation The cost and effort required for individual buyers to backward integrate are prohibitive. Larger retail grocery outlets within the Memphis region have the ability to backward integrate into the sausage-making industry. Yes. Buyers can hold off on purchases at their own discretion. Customers can put off on purchases until their ready. (i.e.) after prices decrees or substitute for another meat product. Please write in coherent, whole sentences. competitive force to lower prices. Retail & grocery outlets poses a threat to the industry due to their superior bargaining position. Label product to express the above USDA recommendation of sausage prepared consumer consumption. I have no idea of the thought you are trying to convey with this phrase. Please state the specific nature of the threat or opportunity. Large ‘chain’ grocery outlets pose a threat to the sausage industry by threat of entry and tying up current distribution channels available to the industry. This response does not address the criterion. Aware of shifts in consumer product judgment. The company should market product attributes verses those of their competitors to customers in an effort to maintain brand loyalty and continued purchases. While this recommendation may be applicable, it is speculative in nature, does not address the criterion, and does not state the specific nature of the opportunity or threat. 14 3. What is (and how are they) causing the industry's competitive structure and business environment to change (page 93)? Please refer to the Cannondale1 example on the web site for good examples of appropriate analysis for this question. Factors Industry competitive structure Industry business environment Strategic implications (pages 94-100) This factor is supposed to capture how This factor is supposed to capture how the drivers of change are altering the the drivers of change are altering the industry's competitive structure. industry's business environment. Internet and new ecommerce opportunities The competitive structure of an industry entails the number of competitors and their competitive relationships. For example, an industry entering maturity causes fewer, larger competitors. This affects the industry's structural arrangement between rivals, buyers and suppliers. When approaching maturity or when in decline, the industry's business environment will create intense rivalry for a diminishing market. The internet radically changes the industry’s competitive structure by expanding exposure to the number of available buyers. Please remember the discussion we had in class about structure. Structure deals with the organizations that comprise the industry (rivals, suppliers and buyers) and the relationships. Your task in this question is to state how the criterion is either creating new entities or changing the relationships between the existing entities. Please try this question again. This comment applies to the entire question. The internet provides buyers access to increased information regarding products and firms. This increased knowledge increases the buyers bargaining position. The internet poses a strong threat of cross-market competition and of increasing the buyers bargaining position. Environment deals with creating opportunities and threats for the industry. In which ways do each of the criterion impact the industry’s competitive environment? Please try this question again. This comment applies to the entire question. 15 Increasing globalization of the industry Long term industry growth rate The US specialty sausage industry experienced significant growth in the latter 1990’s. From 1996, the industry grew 18.3%. Who buys the product and how do they use it The primary buyers are the general (sausageeating) public, retailers (supermarkets, butcher shops, etc.) and the food service industry (restaurants, hospitals, etc.) in the Memphis region and the casinos/hotels in the adjacent Tunica area. Product innovation This is not a major factor in the industry’s competitive structure. There are no major players on a global scale at this time. However, there are 3 national competitors and numerous local/regional competitors The impact on the industry’s competitive structure is the increase of rivals due to new entrants into the industry. This is not a major factor. Currently, there are 3 national competitors out of 25-30 in the Memphis area. Not a major factor in the industry. More demand for product (based on growth) creates the threat of new entrants into the industry. Large long term growth creates a threat of new entrants, particularly with the low entry barriers in the specialty sausage industry. The public’s perception of the specialty sausage is shifting from primarily a breakfast food to a foodstuff for all meals. In response to this trend, the food service industry is becoming a more significant player in the competitive structure, driving the industry in two distinct areas: High-quality/taste ‘branded’ specialty sausage in the restaurant/casino/hotel segment Low-cost, average quality/taste specialty sausage in the ‘institution’ market segment (hospitals, nursing homes, etc.) The public’s perception of the specialty sausage is shifting from primarily a breakfast food to a foodstuff for all meals. This fundamental change in the business environment creates the opportunity of new market segments for the industry. The changes in the use of specialty sausages provide the opportunity to open new market segments for the industry. The food service industry’s drive to rapidly adapt to this changing trend threatens the specialty sausage industry by applying immediate competitive pressure to adapt product lines & marketing strategies to meet the growth in demand or lose market share to substitutes. New product can be rapidly replicated by competitors, minimizing any impact on industry’s competitive structure. This is a major factor to the industry’s business environment. Growing interest in ethnic foods is inspiring a variety of new specialty sausages flavors among rivals. The effect here is to differentiate products along ethnic themes. This is a strong threat, requiring product differentiation to attract/maintain customers, driving up product development & marketing costs. 16 Technological change Refer to product innovations and the internet sections of question 3, as these are the major technological factors for this industry. Refer to product innovations and the internet sections of question 3, as these are the major technological factors for this industry. Marketing innovation Distributors use marketing tools to study and collect information on the end user. Manufacturers can run large retail (or wholesale) promotions to increase demand for their products. Retailers control shelf space, thereby controlling demand. They obtain their specialty sausages primarily through distributors. Success here is dependent upon having a distributor carry your product. The food service industry controls menus and ingredients, thereby controlling demand. Restaurants may be willing to pay premium prices for a high-quality product, but institutions are more focused on average quality & below-average cost. Entry of major firms No major firms entering the industry at No major firms entering the industry at This is an opportunity; as no this time. Therefore, no major effect on this time. Therefore, no major effect on additional strategies will need the industry’s competitive structure. the business’s competitive structure. to be formulated to protect against additional large entrants. No major firms leaving the industry at No major firms entering the industry at This is not an immediate this time. Given the growth and this time. Therefore, no major effect on threat, though prolonged acceptable profitability currently in the the business’s competitive structure. industry growth will industry, this is not a likely event. Based on the industry’s growth rate, necessitate the need for this may change. strategic planning to dealing with the entry of major firms in the future. Exit of major firms Refer to product innovations and the internet sections of question 3, as these are the major technological factors for this industry. This is a threat, as distributors wield significant influence in this arena. Creating distribution agreements with distributors may reduce prices, forcing either reduced profits or cost reduction strategies. 17 Diffusion of technical know-how Cost and efficiency Growing buyer preferences for differentiated products instead of a commodity product This is not a major factor of change at this time. Technological know-how is thoroughly diffused throughout the industry. Since the know-how is out there, this is not a barrier to entry into the industry The specialty sausage industry focuses on a differentiated product, and therefore does not focus on low cost. Also, due to the commodity nature of the supplies need to make specialty sausage, costs of supplies are fairly stable. Cost & efficiency do not significantly effect the industry’s competitive structure. This is a major factor in the industry competitive structure. Nationally, there is a growing interest in ethnic specialty foods, changing the demographics (and size) of the specialty sausage buying public. Since the know-how is out there, this is not a barrier to entry into the industry This poses a threat of new entrants, since anyone could obtain the necessary knowhow to enter the industry The specialty sausage industry focuses on a differentiated product, and therefore does not focus on low cost. Also, due to the commodity nature of the supplies need to make specialty sausage, costs of supplies are fairly stable. Cost & efficiency do not significantly effect the business environment. Nationally, there is a growing interest in ethnic specialty foods. The popular flavors and their growth rates are shown below: Flavor Market % % Growth Smoked 45.7% 15.6% Polish 21.3% 24% Italian 4.3% 31.2% Hot flavor 7.7% No info This is not a major threat to the industry. The interest in ethnic foods provides an opportunity to open new market segments for the industry. The two primary threats associated with this opportunity are possible new entrants attracted to these new market segments and competitive pressures to adapt product lines & marketing strategies to met the changing customer preferences. Additional product development & marketing costs are incurred as a result. The effect is that companies must target these growing interests to maintain/grow their customer base. 18 Regulatory and government policy changes This is a minor factor in the industry’s competitive structure. Some barriers present for new competitors to meet government regulations, but not significant (as evidenced by Guisseppe’s entry into the industry). New companies could enter the market in a relatively short period of time. There is increased regulatory pressure for accurate labeling of products. Societal concerns, attitudes and lifestyle changes Generally people are focused on eating healthier foods. Typical specialty sausages have a high fat content. In response to this changing trend, the industry is using lower fat alternatives to the traditional sausage ingredients, introducing a new set of suppliers (chicken, turkey, etc.) to the competitive structure. These common substitutes for pork & beef are commodities, increasing the overall # of suppliers available to the industry. 1998 survey showed the average time for meal prep was decreasing. 70% of households spend no more than 45 minutes in preparing a meal. There was insufficient information available in the case to determine how specialty sausages rate with respect to preparation time. In general, lower preparation times create greater perceived customer value, so this poses a threat to the industry of substitutes that better meet this developing customer need. Current regulatory and government policy present two minor threats to the industry: 1) new companies could enter the market in a relatively short period of time and 2) labeling, combined with consumer preferences for lower fat products, would highlight the high fat content of most specialty sausage. The increase in overall available suppliers is an opportunity to the industry’s competitive structure, keeping costs of supplies relatively stable. The increased importance of shorter preparation times among consumers creates threats within the industry’s business environment. 19 Reductions in uncertainty and risk Supply channels are plentiful and numerous, so costs for raw materials are kept low/stable by competitive forces. Distribution channels for retail customers are becoming more centralized, reducing the overall # of buyers and therefore changing the industry’s competitive structure. Increased bargaining power on the part of the buyers due to centralization threatens the industry. Centralization of distribution is a threat, as centralization of distribution for the retail market applies competitive pressure to keep prices low. Availability of suppliers is an opportunity, as the competitive pressures are on suppliers to keep costs of raw materials relatively stable. There is an opportunity to further reduce costs by forming strategic alliances with certain suppliers, hence driving down costs further. 20 4. Which companies are in the strongest/weakest positions (page100)? Prices Companies in price rage High Johnsville, Bryan, Giuseppe’s (high price products) Medium Jimmy Dean, Mr Turkey, Healthy Choice, Giuseppe’s (medium price products) Low King Cotton, Bryan, John Morrell (low prices products) narrow broad Market scope Based on the graph, Bryan and Giuseppe’s are in better position than others due to the price range they are covering. Bryan sells high and low price sausages, Giuseppe’s is covering medium and high, while others are concentrate in only one range of prices. 21 Fat content High 1,4,7 Medium Low Companies in market 1 Johnsville 2 King Cotton 3 Jimmy Dean 4 Bryan 5 John Morrell 6 Mr. Turkey 7 Healthy Choice 8 Giuseppe’s 2,3,4,8 6,7,8 Narrow Broad Market Scope Based on the graph, stronger companies are those in medium fat content range. The products have a medium standard in terms of price and fat content, what might attract most consumers. Those companies in high and low fat content are in the extreme positions and the prices are too high. However, between these last two companies, the ones in low fat content are in a stronger position due to the fat content. Even though prices are high, these companies are offering healthier products. 22 Insufficient information available in the case. Would require visions & mission statements and relative sales for the industry Insufficient information available in the case. Would require visions & mission statements and relative sales for the industry Best value Differentiation Low cost Best value Differentiation Low cost Differentiation Differentiation w/narrow product line What does this mean in terms of their most likely moves? Insufficient information available in the case. Would require visions & mission statements and relative sales for the industry What is their competitive strategy (low cost, differentiation, broad or narrow, best value)? What is their strategic posture (offensive, defensive, both)? Insufficient information available in the case. Would require visions & mission statements and relative sales for the industry What is their competitive position (getting stronger, well entrenched, stuck in the middle, going after different market position, losing ground, retrenching)? National Regional Regional National National Regional Regional National What is their market share objective (aggressive expansion, expansion via internal growth, expand by acquisition, hold present share, give up share)? What is their strategic intent (dominant leader, overtake the leader, top 5, move up a position, maintain position, survive)? Johnsonville Dino’s King Cotton Jimmy Dean Bryan John Morrell Mr. Turkey Healthy Choice What is the competitive scope of each (local, regional, national, multi-country, or global)? List the competitors 5. What strategic moves are rivals likely to make next (page103)? Refer to Table 3.3 on page 105. Insufficient information in the case. Would require some information on each company’s business strategy. 23 6. What are the key factors for competitive success (in this industry) (page 106)? How does each competitor fare on each success factor? To use this tool, start by determining which of the KSFs apply. Then provide your justification for choosing these KSFs. Generally, there are less than ten (10) KSFs applicable to an industry. Then assess each of the industry competitor's capabilities for the KSF. Please note I provide space for three competitors. You should add the number of columns necessary to evaluate all of the competitors in an industry. You should also add industry specific KSFs when they apply. Refer to Table 3.4 on page 107. Giusseppe’s Manufacturing quality: Quality is essential to people who buy specialty products Manufacturing flexibility: Specialty sausage industry in Memphis caters to a wide range of customers with different tastes. Ability to change and adapt production to satisfy them is a plus. Distribution Network strength: - A strong network of suppliers, -brokers and distributors. -In Memphis, meat products are normally marketed and distributed to the retailer/end user by a broker/ distributor. Producers who utilize this channel gain access to many customers. Ample space on retailer's shelves: -Supermarkets have many customers. A conspicuous product is usually selected. Also “Shelf space and …were keys to success in this market”. P 4 What is their capability for this factor? Superior. “Giusseppe’s prides itself in producing high quality premium sausages. Their strategy involves purchasing only top of the line ingredients, requiring employees to take precautions when producing the various types of sausages and insisting that every aspect of production process follow a specific set of procedures.” Pg. 6 High. Giusseppe’s is a local, small producer. Its size enables it to produce a wide variety of specialty sausages in small volumes Medium. Outbound Logistic - At the present time, the majority of Guisseppe's sales did not originate from using the broker/distributor channel” p.11 In bound Logistic- Suppliers are many and deliver on a weekly basis. Low. Giuseppe sells to at least 10 stores out of 71 in Memphis. Distributor/broker channels are not fully established. What does this mean? Quality manufacturing is an important aspect for Giuseppe. Its high end customers seek high quality products. In case of any changes in production e.g. introduction of new types and variety, Giusseppe’s has the capability to accommodate the change. Therefore, Giusseppe’s is flexible enough to produce a variety of products. Guisseppe's is a small producer who is yet to form relationships with dealers. By passing dealers increases their profit margins by avoiding markups and surcharges along the way. On the other hand, Guisseppe’s potential to increase market share in Memphis is dependent on achieving a strong network. “Giuseppe’s had significant sales potential in major supermarket chains, particularly in the large up scale markets located in the more affluent geographic areas of Memphis. If Giueseppe decided to market its sausages to these markets, it would have to deal with their distributors”. P 10 24 Giusseppe’s Speed of distribution: How fast the supplies and end products get to their users is important due to the nature of the product involved- meat. This strength is partly dependent on the networks established. Breadth of product line and selection: A producer’s ability to have a broad product line and selection is a factor to differentiation. What is their capability for this factor? “ The meats used in the sausages were ordered weekly…Both freezing and immediate shipment ensured the freshness of the sausage.” p.7-9 What does this mean? Giuseppee Original Sausage company knows the importance of speedy distribution. Chances of sausage contamination are low. Excellent. “Giueseppe’s product line consisted of more than 80 different sausage-related products”. P7 They have the ability to attract, serve and satisfy their target customers. This is the company’s differentiation point. Attractive styling/packaging: Final presentation of a specialty product is important to the buyers. Quality control know-how: This is important in the meat manufacturing process. Products are thoroughly assessed for freshness and distinctive taste. Good Vacuum sealed packages for individual customers; plastic wrapped and boxed for food service customers Excellent. “…Strategy involved purchasing top of the line ingredients, requiring employees to take extra precautions when producing the various types of sausage and insisting that every aspect of the production process follows a specific set of procedures he had personally developed”. Pg.7 Giuseppe’s packs to suit consumer’s expectations (nothing fancy). The vacuum sealing ensures freshness They have set quality control procedures that contribute to exceptional production and customer satisfaction. Jimmy Dean Manufacturing quality: Quality is essential to people who buy specialty products What is their capability for this factor? Average. Jimmy Dean’s sausages are vacuum-sealed to maintain freshness. On the other hand they do not have instructions, sell by date on the package and are high in fat; 15g. Medium Jimmy Dean is a national producer who manufactures fewer varieties in large volume. What does this mean? Quality for the Jimmy Dean’s sausage is just right for their low-end customers. They appeal more to cost conscious consumers Manufacturing flexibility: Specialty sausage industry in Memphis caters to a wide range of customers with different tastes. Ability to change and adapt production to satisfy them is a plus. Large companies have the resources to be flexible especially in increasing or decreasing capacity. However due to their size and set procedures, they tend to be less flexible when it comes to introducing new sausage types. 25 Jimmy Dean Distribution Network strength: - A strong network of suppliers, -brokers and distributors. -In Memphis, meat products are normally marketed and distributed to the retailer/end user by a broker/ distributor. Producers who utilize this channel gain access to many customers. Ample space on retailer's shelves: -Supermarkets have many customers. A conspicuous product is usually selected. Also “Shelf space and …were keys to success in this market”. P 4 Speed of distribution: How fast the supplies and end products get to their users is important due to the nature of the product involved- meat. This strength is partly dependent on the networks established. Breadth of product line and selection: A producer’s ability to have a broad product line and selection is a factor to differentiation. Attractive styling/packaging: Final presentation of a specialty product is important to the buyers. Quality control know-how: This is important in the meat manufacturing process. Products are thoroughly assessed for freshness and distinctive taste. What is their capability for this factor? Very good. Jimmy Dean is a large regional and national company with a strong supplier and distributor/net work. What does this mean? A strong network of both suppliers and Distributors/brokers allows Jimmy Dean to increase market share by reaching many customers. High. Jimmy Dean is a large producer who utilizes the distribution channel to get their sausages out to consumers. They therefore get ample shelf space Using the distribution channel gets products ample space on retailers’ shelves in Memphis. This will helps increase their sales and market share. High. Established distribution channels assured fast distribution. Products are fresh. Chances of contamination are low. Poor. One listed product Jimmy Dean is a regional national company with fewer varieties. This satisfies its customer base. Good Vacuum sealing Freshness of the product is ensured. Vacuumsealed products are attractive. Bryan Manufacturing quality: Quality is essential to people who buy specialty products What is their capability for this factor? Average. Similar to Jimmy Dean; They are vacuum-sealed. They are high in fat – between 16g and 22g, no sell by date and instructions on package. What does this mean? Bryan is national producer who caters to a low end and Broad market. 26 Bryan Manufacturing flexibility: Specialty sausage industry in Memphis caters to a wide range of customers with different tastes. Ability to change and adapt production to satisfy them is a plus. Distribution Network strength: - A strong network of suppliers, -brokers and distributors. -In Memphis, meat products are normally marketed and distributed to the retailer/end user by a broker/ distributor. Producers who utilize this channel gain access to many customers. Ample space on retailer's shelves: -Supermarkets have many customers. A conspicuous product is usually selected. Also “Shelf space and …were keys to success in this market”. P 4 Speed of distribution: How fast the supplies and end products get to their users is important due to the nature of the product involved- meat. This strength is partly dependent on the networks established. Breadth of product line and selection: A producer’s ability to have a broad product line and selection is a factor to differentiation. What is their capability for this factor? Same as Jimmy Dean What does this mean? Same as Jimmy Dean Same as Jimmy Dean Same as Jimmy Dean Same as Jimmy Dean Same as Jimmy Dean Same as Jimmy Dean Same as Jimmy Dean Good 5 listed products Same as Jimmy Dean Attractive styling/packaging: Final presentation of a specialty product is important to the buyers. Quality control know-how: This is important in the meat manufacturing process. Products are thoroughly assessed for freshness and distinctive taste. Good Vacuum sealing Freshness of the product is ensured. Vacuumsealed products are attractive. 27 Johnsonville Manufacturing quality: Quality is essential to people who buy specialty products Manufacturing flexibility: Specialty sausage industry in Memphis caters to a wide range of customers with different tastes. Ability to change and adapt production to satisfy them is a plus. Distribution Network strength: - A strong network of suppliers, -brokers and distributors. -In Memphis, meat products are normally marketed and distributed to the retailer/end user by a broker/ distributor. Producers who utilize this channel gain access to many customers. Ample space on retailer's shelves: -Supermarkets have many customers. A conspicuous product is usually selected. Also “Shelf space and …were keys to success in this market”. P 4 Speed of distribution: How fast the supplies and end products get to their users is important due to the nature of the product involved- meat. This strength is partly dependent on the networks established. Breadth of product line and selection: A producer’s ability to have a broad product line and selection is a factor to differentiation. Attractive styling/packaging: Final presentation of a specialty product is important to the buyers. What is their capability for this factor? Average. Johnsonville produces sausages that are high in fat –25g. They are packaged in trays which have instructions and no sell by date Same as Jimmy Dean What does this mean? They seem to focus on buyers who value taste thus produce sausages that contain a lot of fat. E.g. restaurants. Same as Jimmy Dean Same as Jimmy Dean Same as Jimmy Dean Same as Jimmy Dean Same as Jimmy Dean Same as Jimmy Dean Good 3 listed products Same as Jimmy Dean Good Tray Products packed in trays are easier to open than vacuum- sealed. They are also attractive. Same as Jimmy Dean 28 Johnsonville Quality control know-how: This is important in the meat manufacturing process. Products are thoroughly assessed for freshness and distinctive taste. What is their capability for this factor? What does this mean? 29 7. Is this industry attractive and what are its prospects for above-average profitability (page 108)? Criteria Industry growth potential Facts Good. Based on the increased sales it is a growing industry. Does competition permit adequate profit potential? Yes. Demand is high in this growing market. Does competition lead to stronger or weaker forces? Strong force, primarily due to the high availability of substitutes Will the prevailing driving forces positively or negatively impact profit potential? Positively. Threats through product innovations, life style changes. Internet Product innovation Increased buyer preference for a differentiated product. Societal/lifestyle changes Guisseppe’s potential is good competitively. Our larger rivals focus on large volume sales on a restricted product line rather than quality and taste. What is the company's relative competitive potential in this industry? What is the company's ability to capitalize on its competitor's weaknesses? Small production capacity with flexibility to change production schedules to changing sales. What does it mean? Strong growth allows increase in customer base, creation of specialty niche markets, and eventual expansion of market share. Demand exceeding supply creates the ability to charge higher prices for product, allowing for above-par profits. Strong competition between existing rivals as well as the threat of new entrants, high presence of attractive substitutes, and moderate buyer bargaining position creates a strong competitive environment for the industry. Do these factors make the industry more or less attractive? We will have to react to such driving forces, as we are more flexible to changes. Do these factors make the industry more or less attractive? Guisseppe’s focuses on a niche market with small competitors who produce high quality sausage products. The company exploits its innovative quality products to the general/affluent markets. Guisseppe’s has the opportunity to increase sales volume by selling a more differentiated product with a higher price structure. Giuseppe’s has the flexibility to adjust product line to shifts in customer preferences more quickly than its larger rivals. Do these factors make the industry more or less 30 Criteria Can the company defend against or is it insulated from the factors that make this industry unattractive? How well does the company's capabilities match the industry's KSFs? What are the future uncertainties and risks for this industry? What is the severity of the issue(s) or problem(s) facing this industry? Facts Here are the major unattractive elements of the industry: Substitutes are readily available & no cost of switching Threat of entry Access to outbound distribution channels Access to shelf space The following KSFs do not match up well Guisseppe’s capabilities: Ample shelf space, due to the expensive nature of procuring premium shelf space. Distribution channels The major uncertainties are threat of entry and social concerns regarding health issues. List issues & severity. threat of entry due to growth in industry moderate social concerns regarding health issues moderate & growing substitutes severe What does it mean? attractive? The only defense against substitutes is creating a perceived cost of switching among customers. Guisseppe’s is focussing on branding a highly differentiated, quality product. Threat of entry – This is an ongoing challenge to all members of the industry. Access to outbound distribution channels – Guisseppe’s has failed to utilize the available distribution channels (brokers & distributors) Access to shelf space – due to the expensive nature of this challenge, Guisseppe’s is not capable of immediately addressing this challenge. Do these factors make the industry more or less attractive? Ineffective use of available distribution channels. The costs involved with procuring premium shelf space are prohibitive. Do these factors make the industry more or less attractive? Significant threat of entry due to growth in the industry. Societal changes force product innovation upon the industry. Do these factors make the industry more or less attractive? Need to take strategic actions to counter new entrants into the industry from eroding current market share. Need to focus on new product lines to address this growing need Building brand loyalty and product differentiation strategies to counter the impact 31 Criteria If a corporation, will continued participation in this industry positively or negatively impact its ability to compete in other industries? Facts Guisseppe’s does not currently participate in more than one industry. What does it mean? of substitutes. Do these factors make the industry more or less attractive? Not an immediate concern for Guisseppe’s. Now go to the summary section of the case analysis outline and complete the summary of external factors matrix. You should be thinking in terms of opportunities and threats the external environment presents to the industry company under analysis. 32