1 Diaghilev and the Ballets Russes: A case study of a master in arts marketing Tara Werner Director, Arts Management Programmes School of Creative and Performing Arts University of Auckland t.werner@auckland.ac.nz Proceedings of the DANZ Research Forum University of Waikato July 2001 ____________________________________________________________________ Abstract The purpose of the paper will be to discover and understand the reasons why Diaghilev’s Ballets Russes was so successful as a performing arts company in terms of its marketing. A hypothesis of arts marketing is provided, based on relationship marketing, and in particular to network analysis. The methodology used - a mix of historical case-study with biography is also outlined. Sergei Pavlovitch Diaghilev's abilities as a marketer will be the central focus, with an analysis that contrasts how he staged The Rite of Spring, (1913) one his most controversial ballets with one of his rare failures – The Sleeping Princess (1922). Each event will be described in terms of the relationship he built with key benefactors, and the strategies he used to build up his audience base. Such an analysis will define Diaghilev’s specific critical success factors, (as well as failures) to ascertain which are still pertinent to the marketing of performing arts companies, especially ballet companies, today. 2 Diaghilev and the Ballets Russes: A case study of a master in arts marketing Introduction This paper aims to discover and understand the reasons why Diaghilev’s Ballets Russes was so successful in terms of its marketing. It can be seen as an extension of Garafola’s thesis Diaghilev’s Ballets Russes, one of the few treatises that investigates the interplay of social and economic forces of what might be called the company’s political economy – those forces that “help explain key developments in its history: shifts in repertory and collaborative styles, changes in the status of dancers and choreographers, the various strategies by which Diaghilev secured and maintained a position in the Western theatrical world.” (Garafola 1989, p. 148) While concentrating on the Ballets Russes within a social and economic framework, Garafola does not mention how marketing played a significant role in Diaghilev’s business strategies. In fact marketing is not investigated in depth within the existing Diaghilev and Ballets Russes literature. A hypothesis of arts marketing based on the marketing literature pertaining to relationship marketing and network analysis is provided. Within the five qualitative traditions of inquiry suggested by Cresswell (1998, p. 47) the methodology used is a combination of a biography within a case-study. In a biographical approach the researcher looks for larger structures to explain meanings, such as social interactions in groups, cultural issues, ideologies and historical context, and “provides an interpretation for the life experiences of the individual….The investigator needs to have a clear understanding of the historical, contextual material to position the subject within the larger trends in society or the culture.” (Cresswell 1998, p. 51) Within the case-study an analysis of how Diaghliev staged The Rite of Spring, (1913) one his most controversial ballets will be contrasted with one of his rare failures – The Sleeping Princess (1921). Each event will be described in terms of the relationship he built with key benefactors, and the strategies he used to attempt to build up his audience base. The legacy left by Diaghilev and the Ballets Russes still has an influence on modern ballet companies today. Such an analysis will define the specific critical success factors, (as well as failures) to ascertain which are still pertinent to the marketing of contemporary performing arts companies. 3 Arts Marketing: a network paradigm What were the key elements of the marketing strategy that Diaghilev used, and can we learn from, and apply these elements to contemporary arts marketing in the performing arts, especially dance? Traditional marketing has been often summarised as the 4Ps – that is, product, promotion, place and price – and marketers evaluate and adjust these four elements in order to maximise sales or profits. In terms of applying this approach to marketing the performing arts, there is no suggestion that the artistic ‘product’ be adapted or changed, rather than that understanding of audience needs and the motivations be used to adjust the other three elements to ensure the greatest exposure of each artistic product, or in this case, performance. The resulting focus on audience development within arts marketing is the logical extension of this approach. Susie Hargreaves, from West Yorkshire Arts Marketing, pointed out in a seminar held at the Auckland Art Gallery in April 2001 that audience development has been termed “a planned process which enhances and broadens specific individuals’ experiences of the arts.” Attendance motivators and barriers is a strong theme – the cost involved in buying a ticket for example, the difficulty of parking, and the problem of getting to the central city after dark, especially for the elderly. However in the past ten years there has been a gradual paradigm shift within marketing, from transaction marketing towards relationship marketing. This paradigm shift has argued that despite the efforts of expanding the 4Ps the foundations for transaction marketing remain fragile. Both Gronroos (1994) and Gummesson (1994) have extended this viewpoint by arguing for a more comprehensive framework of relationships, networks and interactions in addition to the 4Ps. As Gummesson points out, “Relationship marketing (RM) is marketing seen as relationships, networks, and interaction. RM emphasizes a long-term interactive relationship between the provider and the customer and long-term profitability. The most innovative and theoretically developed contributions to RM come from services marketing, the network approach to industrial marketing, quality management, and indirectly from organizational theory. RM sees marketing activities as part of a larger 4 context, inside as well as outside the company, which shall be beneficial to all parties in the long run, preferably also in the short run.” (Gummesson 1994, abstract) Such relationships require at least two parties - basically a supplier and a customer who enter into interaction with each other. More complex relationships grow into networks, says Gummesson. (1994, p. 5) The markets-as-networks model sees the environment not as an ‘industry’ but as a ‘context’, comprising, as Juttner and Schlange put it, of “intertwined technological, social and cognitive dimensions…(and) the major implication of the social context is defined by the characteristics of social exchanges between firms rather than the characteristics of firms themselves. The cognitive dimension emphasises the notion that a context is not an objective but a subjective, enacted reality, influenced by the perceptions and experience of the actors.” (Juttner 1996, p. 480) In other words, the network approach “views any company’s business in a holistic rather than fragmented way.” According to Halinen, Salmi and Havila, “It pays particular attention to the connectedness of business relationships and the borderless nature of the network.” (Halinen 1999, p. 780) Within this framework it is hypothesised that Diaghilev and the Ballets Russes provided a specific function within the specific social context of Europe in the first two decades of the 20th century – as an artistic flashpoint connecting a host of interrelated networks. Diaghilev utilised his relationships with key people both within his company and externally in a highly effective manner to identify new artistic and opportunities both for himself and his creative team, and for the economic survival of the Ballets Russes. Furthermore, while Diaghilev may not have known it relationship marketing, the links he built with his creative team, outside financial supporters and his audiences can be analysed in terms of networks and network analysis. These networks contained people in definite roles - the important stakeholders who ensured the marketing success or failure of each of his productions. In terms of publicity, it was the critics and journalists who counted and the movers and shakers in the many salons. Sponsors were there to provide support, as were his financiers. The artistic members within the company were also seminal to the creative impetus behind each production. Above all, a loyal subscriber base meant that he could count on full houses. 5 When all these elements in his networks were in balance, as in the Rite of Spring, the results were impressive. When he misinterpreted them or did not listen to their feedback, such as with The Sleeping Princess, the results were catastrophic. The Rite of Spring (1913) and The Sleeping Princess (1921): A study in contrasts The Rite of Spring (1913) and The Sleeping Princess (1921) could be termed one of Diaghilev’s greatest marketing successes, and one of his most calamitous disasters. Only seven years separated them, but they provide strong indicators to the different ways Diaghliev built up his audiences and networks. In the case of The Rite of Spring he knowingly manipulated audience reaction, and created the publicity scandal of the century. In comparison he totally miscalculated both his audience and the box-office for The Sleeping Princess, and the subsequent financial blowout almost destroyed his company. He made excellent use of the surprise factor with both ballets - by presenting productions that alternately astonished, outraged, and delighted balletomanes and critics alike. Much was owed to the star power of the dancers concerned, and most importantly, to “the adrenaline of a sophisticated audience primed for a new experience.” (Perl 1998, p. 25) By 1913 he had promoted the one-act dance to occupy a seminal position in the development of ballet and ballet choreography – the first to do so. The scandal created by one such ballet, The Rite of Spring, meant it was and by far remains probably the most iconoclastic ballet he ever presented. Diaghilev sensed that The Rite was going to cause a quite stir at the brand new and smartest theatre in Paris, Les Champs Elysees. He chose not to open the 1913 season with it, selecting instead Debussy’s Jeux with choreography by Nijinsky. A fortnight into the season, on May 29th, The Rite of Spring cautiously appeared, surrounded by other one-act ballets. The evening's programme began innocently enough with a performance of Les Sylphides. However, as the follow-up piece, The Rite of Spring turned out to be anything but spring-like. One of the dancers recalled that Vaslav Nijinsky's shocking choreography was physically unnatural to perform. According to dance critic and historian Cyril Beaumont, the impression was startling: “the dancers danced with their bodies seemingly weighed down, their movements slow and heavy as though their feet were attached to the ground. Those members of the audience who had gone to the 6 theatre expecting to be charmed by light and graceful movements, and, found themselves caught up in maelstrom of rhythm…bitterly resented Nijinsky’s new production.” (Beaumont 1951, p. 72 - 73) By today's standards The Rite of Spring might almost be considered a conservative score, but in 1913 Stravinsky’s was music worthy of a riot - a bold step into dissonant sounds and new musical devices that slapped ballet patrons in the face. One of the reasons that the Paris premiere of The Rite of Spring created such a furore was that it shattered everyone's expectations.Some accounts of the audience reaction actually have a mythical quality to them. For example, “insults and uninhibited repartee flew back and forth amid the hubbub, which soon degenerated to physical violence. About fifty combatants stripped naked, and were taken into police custody. Those present in the audience became divided into two warring camps – pro-Stravinsky and antiStravinsky; many who were not present clearly wished they had been.” (Routh 1975, p.11) Meantime backstage, Nijinsky shouted at the dancers while Diaghilev tried to suppress the riot by flashing the house lights. “(He) gave instructions for the house lights to be switched on and off in a vain attempt to restore order. In the auditorium there were satirical calls for a doctor (No, two doctors! A dentist!) as the dancers went through their spastic movements.” (Oliver 1995, p.58) Stravinsky himself fumed at the audience's response to his music. According to him, if nothing else the ballet's premiere managed to instil in all concerned the true spirit of the music - the pagans on-stage made pagans of the audience. There is nothing quite like scandal to sell a production. Buckle points out that “It was an experience, something to talk about. Even Diaghilev – or one side of him – must have been conscious that the scandal was not without its news value.” (Buckle 1971, p.301) According to many who knew him, Diaghilev cleverly and quite deliberately manipulated the occasion. Stravinsky makes a telling comment: “No one could have been quicker to understand the publicity value and he immediately understood the good thing that had happened in that respect. Quite probably he had already thought about the possibility of such a scandal when I first played him the score, months before.” (Craft 1959, p. 60) To ensure full houses he had used a number of promotional strategies well before the ballet opened. As Garafola points out, “A master publicist, Diaghilev used every 7 means possible to create an artistic and social “splash,” pressing salons, newspapers, and embassy contacts into service.” (Garafola 1989, p.292) One of his strategies was to use word-of-mouth to create interest within his various social networks. According to Larionov, one of Diaghilev’s collaborators, “For months ahead, before each new departure he arranged for inspired talk to circulate in the salons, and listened carefully to opinions. Even the headwaiter in a restaurant was worth influencing. This preliminary ‘provocation’ was part of a deliberate system.” (Haskell 1947, p.122) Another device was open rehearsals for fashionable Paris and the Press to attend. There were sixteen full rehearsals for The Rite of Spring to which many of the Paris critics and journalists were invited. Open rehearsals to gain advance free publicity was a well-practised policy – three years before with The Firebird had no less than three previews in Figaro anticipating the ballet’s success! As Garafola notes, “these ‘sneak’ previews served many purposes. Diaghilev's practise of inviting friendly critics to observe new works in the final stage of preparation ensured favourably disposed articles up to the day of the actual premiere. Another way of accomplishing this was to “plant” commissioned texts in influential newspapers and magazines.” (Garafola 1989, p. 293) And addition to creating advance press, open rehearsals fuelled the gossip mills in the salons. To add this element, Diaghilev had no compunction in handing out vast numbers of free tickets to those who he thought might be supportive, recalled Stravinsky, to a handpicked audience of actors, painters, musicians and writers, that attended the rehearsals. “ With their access to salons, these unofficial publicists sent news of company events rippling among Diaglilev’s target audience.” (Garafola 1989, p. 293) He cleverly made sure that each segment of his target audience was invited to sit or stand next to each other in the crowded theatre. For a start, the bejewelled Parisian public went to admire the artistry of Nijinsky whilst the young people – artists, students and ‘fans’ prepared to align themselves with Diaghilev on his boldest charges into battle against the Old Guard. Like other occasions, he had given the latter free tickets – standing passes. Such standing room, occupied by these young impecunious enthusiasts for all that was new, was placed between the most fashionable boxes. According to Richard Buckle, “It was the presence of these bloodthirsty enthusiasts in the middle of the 8 elegant occupants of the boxes which was partly responsible for the battle which took place on 29 May. Cocteau thought the reaction of the two sections of the public to the ballet and to each other was inevitable, almost as if Diaghilev had planned the juxtaposition of the two groups. All the elements of a scandal were present…innumerable shades of snobbery, super snobbery and inverted snobbery were represented. The audience played a role that was written for it.” (Buckle 1979, p. 252 -253) As Taruskin cryptically observes, “the stormy responses had been manipulated and to a large extent provoked by Diaghilev; Cocteau was right to observe that the audience played the role that had been written for it. A huge press coverage was assured.” (Taruskin 1996, p. 1007) While the audience may have played along beautifully, the critics also had a heyday, reflecting the polarization of audience response. Nijinsky’s choreography did not last much beyond the season, despite the understanding review of the critic Jacques Riviere, whose attempt to analyse the dancer’s choreography was unique in the general tide of miscomprehension. The concert version of The Rite of Spring eventually gave Stravinsky the triumph that he longed for. Immediately after the premiere his feelings were still quite ambivalent: “we were excited, angry, disgusted, and…happy.” He was nonetheless clear about Diaghilev’s own reaction. “So far from weeping and reciting Pushkin in the Bois de Boulogne as the legend is, Diaghilev’s only comment was: “Exactly what I wanted.” He certainly looked contented.” (Craft 1959, p. 60) In comparison with the iconoclastic Rite of Spring Diaghilev’s revival of the Sleeping Princess (as he had renamed The Sleeping Beauty) was, in part, a reflection of a more general trend in the arts of the twenties – “a turning away from radical modernism in favour of a more general reinvestigation of a variety of earlier traditions that swept the arts in the 1920s.” (Genne 2000, p. 139) In one sense, Diaghilev was very much in tune with the times, especially the widespread focus on things past. The choice of Sleeping Princess for the 1921 season was the result of his personal passion for the glories of the Imperial Ballet at the Maryinsky Theatre during his youth. The ballet The Sleeping Beauty in particular had been a powerful influence on the young Diaghilev and his circle. Based on "La Belle au Bois dormant" by the French writer of fairy stories Perrault, the ballet comprises a prologue and three acts, and forms Tchaikovsky's Opus 66a. 9 The story is the well-known tale of the Princess placed under a spell by a wicked fairy (Carabosse) to sleep until awakened by the kiss of a prince. But for many of Diaghilev’s supporters his championing of an old Petipa classic was a total volte-face. Dance historian Ivor Guest points out: “To many, the 1921 production of The Sleeping Princess must have seemed a revolutionary departure for Diaghilev… he dreamt of bringing back the glories of the Maryinsky…(he) pinned all his hopes on this splendid production being a success.” (Guest 1960, p. 93 -94) Diaghilev's reputation was as an innovator rather than a traditionalist, and his company had a very limited nineteenth century repertory. Up to this point he had taken careful heed of his networks. Haskell indicates: “He usually listened to the opinion of Paris (and London) with respect, but this time he had a variety of reasons for going in an opposite direction – reasons both practical, personal and aesthetic.” (Haskell 1947, p. 269) But travelling in this ‘opposite’ direction was partly the result of expediency. At the time Diaghilev was without a choreographer since Massine had left the ballet under a cloud after having been dismissed for falling in love with the ballerina Vera Savina. Adds Ballets Russes administrator S.L Grigoriev, “The Sleeping Princess provided a solution to the problem we were facing with in longer having a choreographer at our disposal; and in the second, Diaghilev was genuinely attracted by the opportunity of showing Europe an example of the old St Petersburg school of ballet, on which he himself had been brought up from childhood.” (Grigoriev 1960, p. 179 - 181) Relying on childhood affection turned out to be one of Diaghilev’s biggest mistakes in his marketing of The Sleeping Princess. An important factor not fully considered by him was the London audience’s attitude towards such full-length ballets, when short one-act ballets were the norm. To watch a full-length ballet was a new experience for the English public. Drummond, quoting Beaumont says “I think (the reason why it failed with the public) is very simple: because previously Diaghlilev had concentrated on short one act ballets. The public was used to having three different ballets in one evening, and they were not ready for a classical ballet that lasted the entire evening.” (Beaumont 1997, p. 129) In other words, he underestimated the ballet’s attraction to London audiences, even thought the cast was once again star-studded. He had turned to his long-term colleague Bakst, commissioning him to design both sets and costumes, and wanting him to recreate the ballet in the most glamorous and 10 spectacular way. The ballet was to be set in the periods of Louis XIV and Louis XV. Only the most expensive materials were to be used, and Bakst, accompanied by Diaghilev, searched the antique markets of Paris for braids, tassels, and other ornaments. Bakst designed six scenes and 300 costumes in less than six weeks. Before opening night in London, the original budget had been spent twice over. Diaghilev's actions were most unusual given the way that he always tried to stay on side with his financial backers. The fiscal blowout appalled businessman Sir Oswald Stoll, who had bankrolled the production. Apart from overspending, Diagihlev also miscalculated the amount of hours needed to stage such a huge production as well as its timing, suggests Buckle. “He had a Herculean task ahead of him. To stage a new production of an evening-long ballet would have taxed the resources of the Maryinsky, with its vast company, its school and its spacious studios. Diaghilev had an inadequate company and was without a maitre-de-ballet familiar with the traditional choreography.” (Buckle 1979, p. 386) Since it was to be staged over the Christmas season, and English audiences might have expected it to be a pantomime. As dancer Lydia Sokolova succinctly analysed, “I have always been convinced that The Sleeping Princess was put on a few weeks too soon. If it could have been given at Christmas instead of November, and advertised as a ‘ballet pantomime’ it may have attracted a wider and less sophisticated audience and enjoyed a longer run.” (Sokolova, p. 186) The actual opening, announced for Monday 31 October was postponed until Wednesday 3rd November, a desperate act in theatre where the bad word of mouth would have had serious consequences in the box office. As usual Diaghilev had invited the Press in anticipation of a certain success: “So proud was Diaghilev of his magnificent production that he (rashly, as it turned out) invited the principal Paris critics to visit London as witnesses to his certain triumph – one that he counted on repeating in Paris.” (Buckle 1979, p. 388) This policy had on this occasion a severe backlash since he had overplayed his hand, indicates Garafola: “Diaghilev's tactic of using journalists to publicise his artistic line did not sit well with London’s critical brotherhood; it smelled of compromise and venality, while implying that Englishmen needed experts to tell them what to think…The objections raised against the ballet - Tchaikovsky’s suburban tunefulness, Bakst’s vulgar dress parade, and Petipa’s old-fashioned choreography – reverberated 11 throughout the intellectual press. For the advance guard of the intelligentsia, The Sleeping Princess was a sort of superior Pantomime.” (Garafola 1989, p. 342 - 343) Stories abound about the premiere. A staging mishap had dire emotional consequences for Diaghilev, says Haskell: “Finally the first night, and with it a catastrophe. There was a sound of cracking, creaking wood, and the enchanted forest refused to grow, ruining the curtain of the second act. This spoilt the reception of the work to a certain extent, but its effect was still more far-reaching. After the performance Diaghilev broke down completely…from that moment, perhaps for the first time in his life, he was a beaten man, with no confidence in the success of his great creation. He was surrounded by friends – he had even invited, as his personal guests, the leading French critics to witness his triumph – but no one could console him. He was a pitiful sight, and it marked the beginning of his illness.” (Haskell 1947, p. 270) Whilst the box office looked initially promising, the public soon stayed away. Diaghilev had banked on a run of at least six months, but The Sleeping Princess almost bankrupted the company. By the end of the 105 performances the production closed, with a £11,000 debt. Diaghilev’s “gorgeous calamity,” as one reviewer called that production, closed on February 2, 1922. Critical success and failure factors There are therefore important lessons to be learnt from Diaghilev’s marketing of both ballets for today’s arts marketers. In sum, he knew the value of a scandal. As Gronroos indicates, “the marketing impact of word of mouth is usually huge, frequently greater than of planned communication.” (Gronroos 2000, p. 269) In the premiere of the Rite of Spring Diaghilev knowingly manipulated the audience reaction and actually set up the contretemps through his social and economic networks. He made sure his loyal ‘bloodthirsty enthusiasts’ were placed near the fashionable and rich elite in the theatre. The results were clear - the audience played the role that was made for it. In comparison, with The Sleeping Princess Diaghilev made every mistake in the book. He did a complete volte-face, from his usual innovation to the ultra-traditional. By going back to his own passion for full-length ballet, that of his youth - The Sleeping Beauty, he clouded his judgement. 12 He usually listened to his supporters and audiences, but Londoners in 1921 were not ready for full- length ballets a la the Maryinsky theatre. By trying to recreate something magnificent, he immediately blew the budget. This placed him off side his main financial backer, Sir Oswald Stoll, something he could ill afford to do. Both the Rite of Spring and The Sleeping Princess reflect the economic conditions and decision-making of the time. The first, staged in pre war Paris was a calculated success; the second, performed in a much more competitive environment almost destroyed the company. Most significantly the economic failure of The Sleeping Princess made very plain the inadequacy of “free enterprise” as a system of artistic production, points out Garafola. “What the figures demonstrate, above all is the precarious thread on which survival of the post Armistice Ballet hung. Throughout these years Diaghilev walked a fine line between bankruptcy and self-sufficiency, an acrobatic feat that left little margin for experiment and no cushion for failure.” (Garafola 1989, p. 221) So when he died in 1929, what was Diaghilev’s legacy in terms of modern performing arts companies? In its striking uniqueness the Ballets Russes created a vast new following for ballet, and the company’s many audiences laid the foundation for the modern ballet public in Europe and The States. Diaghilev created the cult of the personality in the arts, and he was a self-confessed snob, albeit a cultivated one. The most successful ballet companies today have a strong personality and driving force behind them; for example The Ballet Rambert in the UK, or Paul Taylor in New York Successful performing arts marketers today have a lot in common with Diaghilev, including a burning passion for their art form, a complete understanding of artists and the artistic director, an entrepreneurial bent, a penchant for administrative detail, and above all, successful use of networks. Arts marketers also have an understanding of their company’s social milieu and in-depth knowledge of their audiences, including the way these can change. Diaghilev cultivated the rich and the middle class - the same in audience development today – and was able to use his networks to obtain money from patrons for fundraising and sponsorship, an aspect still vital for performing arts companies now. As a consummate arts entrepreneur/promoter/marketer, the first of the great 20th promoter-producers, there have since been few equals today in the way Diaghilev was able to commission artists and then follow through each production to its ultimate 13 conclusion. He achieved this by encouraging team artistry. His ability to work alongside often-difficult creative personalities and get their ideas to work was legendary. The most artistically successful ballet companies still have these elements. He had a complete understanding of his artists, a factor that was one of the main reasons for his triumphs, she continues: “(The secret of his success) was his tremendous understanding of the artistic world. I think in all senses. His complete understanding.” (Drummond 1997, p. 292) He was obsessed with quality, and was quite ruthless with those who did not make the grade. A self-confessed artistic snob, and yet he was often poor. This meant he had an understanding of the underdog, points out the choreographer Lifar: “He spent millions and millions on his artists, but practically nothing on himself. He had two suits, one grey and one blue, a dinner jacket, a full evening dress, a summer coat and a heavy winter coat, which had been eaten by moths. That’s what he called his baggage, his treasure of his life, and he died poor.” (Drummond 1997, p. 292) Diaghilev’s own “unique” vision ensured the Ballets Russes success and he earned the loyalty of his supporters. Some of the bonds lasted his entire career, only breaking with his death. But, above all, he learnt to successfully develop a self-sustaining financial base within the elite operatic and theatrical marketplace, with the Ballets Russes surviving from one season to the next, project-by-project. Nothing much has changed today. 14 Bibliography Beaumont, C. (1951). The Diaghilev Ballet in London. London, Adam and Charles Black. Beaumont, C. (1997). 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