Position Description
Central Gippsland Health Service
Service: Oncology Department
Position Title:
CANCER SERVICES IMPROVEMENT PROJECT OFFICER
Classification level: 4A Yr 1 YW4
Reports to: Nurse Unit Manager Oncology
The Service:
The structure:
Generic Inclusion
Central Gippsland Health Service (CGHS) is
the major provider of health and residential
aged care services in the wellington Shire
with more than 70 acute beds: 180 high
and low care residential aged care beds,
as well as 15 independent living units. Acute
services are situated at Sale (incorporating
an Operating Suite, Emergency
Department, Critical Care Unit, Obstetrics,
Level 2 Nursery and Paediatric services)
with some acute beds located at Maffra
and Heyfield.
CGHS is an integrated health service
providing a wide range of primary health
and community support services; including
Home and Community Care (HACC)
throughout the Shire of wellington with
community centres at Maffra, Sale,
Heyfield, Rosedale and Loch Sport, and
residential services at Sale, Maffra and
Heyfield.
Approximately 900 staff fill the equivalent of
620 Full Time positions.
The Oncology Department is a discrete unit
within the health service that delivers both
inpatient and outpatient chemotherapy. It
has close liaisons with Gippsland Regional
Integrated Cancer Service (GRICS).
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Generic Inclusion
Decision making / delegation
This position is at operational level and will have input into planning and decision making processes as
part of the service team. The position reports to Nurse Unit Manager Oncology who holds a delegated
authority to the level of Department Head/Manager in accordance with “CGHS Instrument of
Delegation”. The position also liaises with the Gippsland Regional Integrated Cancer Services Manager.
The work context:
The Cancer Services Improvement Officer works in an environment that requires effective interaction with
a variety of internal and external stakeholders that include:
 NUM Oncology
 Oncology nursing Staff
 Senior medical staff
 GRICS
The purpose of the position:
The primary purpose of the position is to coordinate care for cancer patients and their families across
sectors and between providers in acute, primary, community and palliative care settings in the subregions of East Gippsland, West Gippsland, Wellington and South Gippsland/Bass Coast. To implement redesigned, sustainable systems and pathways for care coordination, within available resources and to
assist patients, families and carers to access the available range of cancer treatment and support
services as close to home as possible.
Under the guidance of the Gippsland Regional Integrated Cancer Services Manager, the Clinical
Director, the Executive Committee and the Regional Cancer Services Improvement Officer this position
will be integral to the establishment and coordination of integrated cancer services across Gippsland.
This will occur within the principles of care coordination, where patients/clients/residents have access to
a highly coordinated health care and community support system.
The key responsibilities of the role:
Responsibilities include:
Specific Responsibilities
 Implement and manage projects/activities that will deliver improvements in cancer service
delivery and care coordination.
 Support the development and implementation of a Patient Held Record in local health
services.
 Facilitate improved cancer data collection.
 Implement and manage projects/activities that will deliver improvements in cancer service
delivery and multidisciplinary care.
 Provide education to the local workforce and community to achieve the recommendations
of care in the psychosocial guidelines for patients with cancer.
 Support, develop and implement a psychosocial screening and referral system.
 Implement the Patient management Frameworks as a quality tool in cancer care delivery.
 Submit monthly written reports to the GRICS manager/NUM Oncology.
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Generic Responsibilities
o Work collaboratively with all members of the multidisciplinary team to facilitate integrated
person-centred care leading to timely and effective client discharge.
o
o
o
o
o
o
Actively participate in quality activities and accreditation processes in accordance with standard
practice.
Manage OH&S consistent with overall OH&S programs, policies and procedures within CGHS and
also: look after your own health; look out for the health and safety of others in the workplace;
follow safe work practices; report hazards and injuries; participate in agency health promotion
initiatives and support healthy lifestyle choices for staff
Contribute extensively to the development of an annual capability development plan designed
to support you to:
o achieve your personal goals and objectives;
o live ethically within your personal value system; and
o enthusiastically support CGHS to achieve our strategic and service delivery goals and
objectives
Support patient, client and community participation in decisions in all aspects of the service
Work within agency policies, procedures and code of conduct
Participate in mandatory education as it relates to your specific roles and responsibilities. This may
include:
 Fire Safety
 Manual Handling / Back Care
 Minimal/No Lift (As appropriate)
 CPR (As appropriate)
 Infection Control – as it relates to the employees designated work role
 Others
Typical work schedule:
Four Days per week (0.8 EFT) Excluding weekends
Relationship to Strategic Plan:
Key Issue / Strategy
Level of responsibility
Population health planning
Provides leadership in the development of a coordinated
and integrated pathway for cancer patients and their
families as highlighted by the population health plan for
Cancer patients.
Workforce Capability
Facilitates learning opportunities of staff.
Improves knowledge and workforce capability to meet
future cancer care service delivery needs. Contributes to
own capability plan on a regular basis.
Acute Services Sustainability
Manages cancer project and implement agreed strategies
with a sustainable focus.
Sustainability of Specialist Medical Services
Provides medical education in the clinical setting, as
required.
Care coordination
Supports education regarding the value of multidisciplinary,
coordinated care to enhance the health and well-being of
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people with cancer and complex care needs.
Koori wellbeing
HACC Competitiveness
Support our endeavors to close the GAP between
indigenous and non-indigenous health in particular in the
treatment of cancer streams.
Support the implementation of our cultural diversity plan
and in particular provide a supportive environment and
particular supports for CALD people accessing CGHS for
cancer treatments.
Supports the position of CGHS.
Business Units – Medical Imaging
Supports the position of CGHS.
Business Units – Linen Service
Supports the position of CGHS.
Building Infrastructure
Supports the goals of the organisation.
Junior Medical Staff Accommodation
Supports the goals of the organisation.
Energy Efficiency
Promotes efficient use of resources though effective
decision making to minimize waste.
Cultural and linguistic diversity(CALD)
Qualifications:


Registered Nurse.
Relevant postgraduate qualification - desirable.
Required experience / other (not covered by leadership and technical capabilities)
Leadership capabilities
 Plans strategically and thinks creatively
o Plans with a sense of purpose and direction
o Harnesses information and innovative practice to identify opportunities
o Shows judgement, intelligence and common sense
 Achieves results
o Builds work area capability and responsiveness
o Marshalls professional and technological expertise
o Implements change and deals with uncertainty
o Delivers on intended results
 Demonstrates personal drive and integrity
o Demonstrates and fosters professionalism and ethical behaviour
o Engages with risk and demonstrates personal courage and resilience
o Takes personal responsibility for meeting objectives and progressing work
o Demonstrates self-awareness and a commitment to personal development
 Communicates with Influence
o Communicates clearly
o Listens, understands and adapts to audience
o Negotiates persuasively and effectively
 Cultivates productive working relationships
o Builds internal and external relationships
o Values individual differences and diversity
o Facilitates cooperation and partnerships
o Guides develops and mentors people
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Technical Capabilities
Specific capabilities
Practises in accordance with legislation affecting nursing practice and health care (Mapped to the
Australian Nursing & Midwifery Council (ANMC)National Competency Standards for the Registered
Nurse)
 Complies with relevant legislation and common law
 Fulfils the duty of care
 Recognises and responds appropriately to unsafe or unprofessional practice
Establishes, maintains and appropriately concludes therapeutic relationships (Mapped to the
ANMAC National Competency Standards for the Registered Nurse)
 Establishes therapeutic relationships that are goal directed and recognises professional
boundaries.
Collaborates with the interdisciplinary health care team to provide comprehensive nursing care
(Mapped to the ANMAC National Competency Standards for the Registered Nurse)
 Recognises that the membership and roles of health care teams and service providers will
vary depending on an individual’s/group’s needs and health care setting.
Project Management (mapped to BSB41507)
 Demonstrated work in accordance with projects using change control procedures and
performance measurement procedures.
 Effectively records progress of activities in relation to agreed schedules and plans.
 Demonstrated contribution to the development of quality requirements in the project plan and
processes.
 Demonstrated writing skills to generate reports and project communications for stakeholders.
Generic Capabilities
Care Coordination
 Understand the general concepts of an ageing population, chronic disease, ambulatory care
sensitive conditions, and response from the health and aged care sector
 Has knowledge of general concepts of care coordination, multidisciplinary teams and
interdisciplinary processes
 Understands general care coordination processes as they relate to your care setting
 Understands and supports intake role and streamlined service booking systems with regard to your
service
 Understands and supports person centered care as it applies to patient/client determined goals,
assessment , care planning and multidisciplinary service delivery planning
 Effectively accesses service directory to provide information and access service for people
 Understands concepts of and provides targeted health promotion and health coaching for
clients/patients
 Completes or contributes to the completion of the initial needs identification/assessment and
other relevant tools
Continuous Improvement (mapped to BSBMGT516 & BSBMGT608C)
 Continuously looks for and contributes to continuous improvement opportunities.
 Understands and effectively uses CGHS “Riskman Q” quality improvement system.
 Actively manages and monitors continuous improvement processes.
 Fosters creativity and innovation and models innovative work practices.
 Supports the translation of ideas and concepts into practical solutions or outcomes.
 Supports the implementation of innovations.
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Manage Workplace Safety (mapped to PSPOHS602A)
 Establishes and or maintains CGHS OH&S system within responsibility areas.
 Establishes and or maintains participative arrangements for the management of OH&S.
 Establishes and or maintains procedures for identifying hazards, and assessing and controlling risks,
including using “Riskman”, incident reporting and risk management system.
 Establishes and or maintains a quality OH&S management system including using Riskman Q
quality improvement system.
Manage Personal Work Priorities and Professional Development (mapped to BSBWOR501B)
 Commits to on-going professional and capability development consistent with the CGHS
Workforce Capability Framework.
 Effectively implements CGHS Workforce Capability Framework.
 Access, complete and record your own professional development opportunities.
 Ensure that you have read the Strategic Plan for CGHS and participate in the development of a
workforce capable of meeting the services delivery and strategic goals and objectives.
Maintain an Effective Health Work Environment (mapped HLTHIR501B & BSBWOR502B)
 Effectively behaves in accordance with CGHS policies and procedures in relation to role
responsibilities, inclusive of organizational requirements, for example:
o Access, Use and Disclosure of Information
o Equal Opportunity
o Whistleblowers Protection
o Dispute Resolution – Grievance Procedure
o Workplace Bullying and Harassment
o The Privacy Principles
o Code of Conduct for Victorian public sector employees



Manage your own behavior in a way which enables sustained performance and an appropriate
work/life balance.
Actively supports CGHS organisational culture through role modeling CGHS organisational values.
Successfully manages the team’s performance in accordance with CGHS policies and
procedures.
Service Excellence (mapped to CHCORG423B & CHCCS604A)
 Exhibits knowledge and commitment to excellent customer service.
 Achieves high levels of service excellence.
Communicates and Works Effectively within the Health Environment (mapped to PSPGOV512A)
 Expresses an understanding of what is expected in relation to written and verbal communication
within the work area and ensures communications contain necessary information to achieve their
purpose.
 Displays professional empathy.
Perform and Comply with Mandatory Competencies as relates to your Role Responsibilities, which may
include:
 Fire Safety (mapped to FPICOR2204B)
 Manual Handling/Back care (mapped to and HLTHSE204C)
 Minimal/No Lift (mapped to HLTHSE204C)
 Cardiopulmonary resuscitation (CPR) (mapped to HLTCPR201B)
 Infection Control (mapped to HLTIN301C)
 Other
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I confirm that I have read and understand the above information and that this
document forms part of my contract of employment.
Employee’s Name: ________________________________________
Employee’s Signature: _____________________________________
Date: _____________________________________________________
Director’s signature: ________________________________________
Date: ______________________________________________________
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