國立臺南大學 99 學年度經 營 與 管 理 學 系 科技管理碩士在職專班 招生考試 管理實務 試題卷 一、 是非題,請統一採用「O」 、 「X」答題(共 10 題,每題 2 分,共 20 分) ( ) 1. Organizational culture is often the “trap” during the process of organizational change. ( ) 2. In the long term, firms typically engage in continuous managerial activities to acquire effectiveness and efficiency. These firms may open up windows on effectiveness and then end up in efficiency. ( ) 3. Narrower span of control may lead to a decentralized firm with relative multiple layers of management. ( ) 4. In order to maintain the effective leadership, the leaders should control the “Dependencies” over the followers. ( ) 5. Venture capital companies invest in new business with rapid growth potential; however, they do not lend money for new business. ( ) 6. McGregor suggested that Theory Y tend to believe that people are naturally lazy and uncooperative and must, therefore, be either punished or rewarded to be made productive. ( ) 7. Product segmentation is often a method for marketing managers to find their target customers. However, scenario analysis can provide product segmentation a supplement aspect to discover the common behavior of consumers. ( )8. We can say that “Long-term goals” relate to extended periods of time, typically 5 or more years in all specific environments (industries). ( ) 9. Weak cultures are cultures in which key values are loosely held and widely held by the members that foster higher organizational performance by instilling and promoting employee initiative. ( ) 10. Foreign direct investment (FDI) is one of the international entry modes; it is characterized by lowest risk, highest cost, and highest involvement. 二、 選擇題,請統一採用「A」 、 「B」 、 「C」 、 「D」答題(共 15 題,每 題 2 分,共 30 分) 第 1 頁,共 2 頁 ( ) 1. There are several car styles in Toyota’s retailers, such as Vios, Yaris, Altis, Camry, and Wish, we call the above car styles are belong to of Toyota? (A) pricing line; (B) pricing mix; (C) product mix; (D) distribution mix. ( ) 2. Which is not the advantage of “Strategic Business Units (SBU) Organization”? (A) enhanced strategic control of each SBU in portfolio; (B) easy to respond specific markets or products; (C) increase research and development (R&D) investments; (D) facilitate to train the potential chief executive officer (CEOs). ( ) 3. Which dimension of organizational culture is not suit to the efficiency-based firms? (A) outcome orientation; (B) attention to detail; (C) stability; (D) attention to cost down. ( ) 4. Which is the target discussed by Michael E. Porter’s “Five Forces Analysis”? (A) cross-national comparison; (B) national environment; (C) specific industrial environment; (D) internal context of organization. ( ) 5. Which type of strategy is the level of the business units or product lines, focuses on the company’s competitive position? (A) corporate strategy; (B) business strategy; (C) functional strategy; (D) diversification strategy. ( ) 6. Which order of entry mode for international business (from highest spillover effect to lowest spillover effect) is correct? (A) Licensing-> Joint venture -> Foreign direct investment (FDI); (B) FDI = Joint venture -> Licensing; (C). Joint venture -> FDI -> Licensing; (D) Licensing = Joint venture ->FDI. ( ) 7. Which relationship of the basic management skills (Conceptual, Human Relations, Technical) and level of manager (Top, Middle, First-line) is correct? (A) Top(Technical) -- Middle(Conceptual) -- First line(Human Relations); (B) Top(Technical) -- Middle(Conceptual) -- First line(Human Relations); (C) Top(Conceptual)- Middle(Human Relations) -- First line (Technical); (D) Top(Human Relations) -- Middle(Technical) -- First line (Conceptual). ( ) 8. Which is not the characteristic of the well-designed goals? (A) an explicit evaluation period; (B) measurable; (C) always allocated by your boss; (D) challenging but attainable. ( ) 9. Which is the weakness of Michael E. Porter’s “Five Forces Analysis”, especially for the R&D-oriented companies? (A) lack of dynamic analysis; (B) lack of firm cooperation; (C) increase a firm’s bargaining power only; (D) all of the above. 第 2 頁,共 2 頁 ( ) 10. Which is not the reason for the formation of Matrix Organization? (A) increasing the flexibility of functional department; (B) enhancing coordination of the functional department; (C) decreasing employees’’ role conflicts; (D) enhancing the efficiency of project team. ( )11.Which analytic tool guides resource allocation decisions within a multi-business company on the basis of market share and growth rate of Strategic Business Units (SBUs)? (A) Boston Consulting Group (BCG) matrix; (B) SWOT analysis; (C) Porter’s Five Forces Analysis; (D) Structure-Conduct-Performance(SCP) model. ( )12. Especially in the relationship between leader, situation and follower, which leadership model can explain well? (A) Managerial grid; (B) Trait theories; (C) The Ohio State Studies; (D) Fiedler model. ( ) 13. Which organizational design may break the “unity of command”? (A) matrix organization; (B) divisional organization; (C) functional organization; (D) mechanic organization. ( )14. Employees are concerned with both the absolute and relative nature of organizational rewards. The above is based on what theory? (A) equity theory; (B) goal-setting theory; (C) Maslow hierarchy of needs theory; (D) all of the above. ( )15. An enthusiastic, self-confident leader whose personality and actions influence people to behave in certain ways to reach a firm’s goal, we called this is (A) transformational leadership; (B) transactional leadership; (C) leader participation; (D) charismatic leadership. 第 3 頁,共 2 頁 三、 問答題(中、英文回答皆可):50% 1. How do entrepreneurial new-venture creation and corporate new-venture creation differ? (10%) 2. Explain the motivations behind acquisitions and show how they’ve changed over time. (10%) 3. Define generic strategies and explain how they relate to a firm’s strategic position. (10%) 4. Please consider the following situation and answer questions. (20%) You have been asked by your company’s CEO to find a way to improve the performance of its teams of Web-design and Web-hosting specialists and programmers. Each team works on a different aspect of Web site production, and while each is responsible for the quality of its own performance, its performance also depends on how well the other teams perform. You task is to create a control system that will help to increase the performance of each team separately and facilitate cooperation among the teams. This is necessary because the various projects are interlinked and affect one another just as the different parts of a car must fit together. Since competition in the Web-site production market is intense, it is imperative that each Web site be up and running as quickly as possible and incorporate all the latest advances in Web site software technology. Q1: What kind of output controls will best facilitate positive interactions both within the teams and among teams? Q2: How would you go about helping managers develop a culture to promote high team performance? 第 4 頁,共 2 頁